Plusnet

Plusnet Outage Report in Hereford, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hereford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hereford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hereford, England 12/14/2025 08:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Hereford, England

Latest outage, problems and issue reports in Hereford and nearby locations:

  • jamesbgalbraith jimgalbraith (@jamesbgalbraith) reported from Herefordshire, England

    @sianharries_ Plusnet does my phone & broadband. Immediate human help in Leeds with suggestions on monthly savings.

  • JohnCB500 JohnCB500 (@JohnCB500) reported from Herefordshire, England

    @diygolf I use #plusnet. Used to have TALKTALK. worst ever

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • cra5h_davies crash ahhhhhhhhh (@cra5h_davies) reported

    @Plusnet @plusnethelp - can you advise of any issues today? My router has randomly dropped multiple times this morning and is taking a while to come back up. North West England

  • Casarlach Seònaid Lafferty (@Casarlach) reported

    @Plusnet it’s been 7 weeks since I told you about my house move. Last week my router started intermittently working (7mbps download & 0.8 upload). Today you debited my account for a service I cannot use. I’m bored of calling everyday with no resolve. I don’t trust your service 1/

  • EricFra57216219 Eric Francis (@EricFra57216219) reported

    @Plusnet Eric Francis how do you tell a company you have no broadband. Like none. There isn’t a line. Nothing. There communication line. You supply broadband. Please help. And why kee sending people who just walk away

  • heartswells Kirsty (@heartswells) reported

    @Plusnet Moved house after 5yrs as a customer with you. Service was unusable - no fault, just slow. Cancelled after 3 days,moved to Sky (able to provide much better speed). Am now being charged £125 having been told cooling off period ended before I had even moved. Can you help?

  • TenguPlaysGames James ‘the Owl’ Wise, #TeamMoM (@TenguPlaysGames) reported

    Seriously @Plusnet. Can you sort out a internet service that doesn’t go down multiple times a year. Not like me or my wife need the internet to work or anything. Or is poor quality service your brand now?

  • GarethHill1 Gareth Hill (@GarethHill1) reported

    @Plusnet I wasn't the original poster, I was highlighting that terrible service by you not replying to her. Strange that you replied to me!

  • Joanna3901 Joanna390 (@Joanna3901) reported

    @Plusnet shocking service yesterday. I called around 1940 and was answered by a man who said ‘we are asking our customers to call back tomorrow’. He then cut me off! 1/3

  • dave_lakes Dave (@dave_lakes) reported

    @Plusnet @YorkshireTea Do you have award winning customer service because there’s no way to complain?

  • lara27944545 lara (@lara27944545) reported

    @Plusnet I have been out of service since 17 November, I have been told that it is an outage but I am receiving no help. This was meant to be a 3 day outage but no help has been provided. Urgently need a resolution, the service is unacceptable and making me want to cancel!

  • Casarlach Seònaid Lafferty (@Casarlach) reported

    @Plusnet @plusnethelp I am asking you to be proactive and reach out to a customer who has had to consistently (almost daily) chase you for 6 weeks to ensure you are delivering a service I am paying for (which you are not). 3/