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Plusnet

Plusnet Outage Report in Hereford, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Hereford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hereford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hereford, England

Latest outage, problems and issue reports in Hereford and nearby locations:

  • jamesbgalbraith
    jimgalbraith (@jamesbgalbraith) reported from Herefordshire, England

    @sianharries_ Plusnet does my phone & broadband. Immediate human help in Leeds with suggestions on monthly savings.

  • JohnCB500
    JohnCB500 (@JohnCB500) reported from Herefordshire, England

    @diygolf I use #plusnet. Used to have TALKTALK. worst ever

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • richard0ren
    #OPEN to work from 9th Dec 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@richard0ren) reported

    @Sarah_May1 Only ever been EE for me, with Plusnet more recently who use that network, £11 for 11GB data meant I could stream Spotify to and from work 3 hour round trip, pre covid

  • romina_m2705
    Romina Martinez (@romina_m2705) reported

    @Plusnet my internet ever since we signed up to you will never play any streaming app such as Netflix or Disney+ I get about 1 second streaming before the wheel of death again. Internet speed too low to stream always comes up. Unacceptable. Paying for a service but not provided.

  • djones1509
    Derek Jones (@djones1509) reported

    Some of the support staff that work for @Plusnet are so incompetent. A request was issued to add credit to my account. At first they don't and when they finally do, it's called a "good will gesture" even though it's money that's owed to me. Appalling service! #badservice #plusnet

  • Marawee00
    deen purss (@Marawee00) reported

    @Plusnet Internet is not working so annoying

  • SamWakefieldsam
    sam wakefield (@SamWakefieldsam) reported

    @Plusnet day 7 without broadband, no update to the ticket raised since it was logged and diagnosed as an authentication issue, can not explain the stress caused as I have just moved house and work from home using teams 5 days a week. I will be leaving plusnet as this is shambolic

  • Novacustard
    Richard Thomas (@Novacustard) reported

    @Plusnet anyone else experienceing the cold shoulder of no customer service from plusnet? Been a week since I reported trult awful broadband speeds and not a whisper of a reply.

  • SleepyPenguin1
    SleepyPenguin (@SleepyPenguin1) reported

    @akkw1803 I used to work in a Plusnet call centre in Sheffield. Although they were a good employer I gave up trying to trust them. Always a BT network problem which Plusnet didn't sort out. I used Zen Internet in Rochdale when I worked for them.

  • KennyGalloway
    Kenny Galloway (@KennyGalloway) reported

    @plusnethelp Right, Sky are saying @plusnethelp need to contact BT migrations to get a number port. BT didn’t cancel the original order quick enough, and the plusnet order was added into the @bt_uk order that was supposed to get cancelled. 🙄😡😡

  • Adammoh65678
    Adam (@Adammoh65678) reported

    I emailed plusnet two days ago but no reply. Really disappointed with this customer service. Definitely won't be recommending plusnet to family and friends.

  • NLloyd19
    🏴󠁧󠁢󠁳󠁣󠁴󠁿Kilted scot/geordie #DisolveTheUnion (@NLloyd19) reported

    @plusnet please tell me how we pay for 38mb and all night it's been av 5. Yes 5. We complain and send 2 screenshots and in less than 1min it jumped to 20. You are a conn us getting that increase means someone else has gone down Be HONEST to what you can deliver to all customers