Plusnet

Plusnet Outage Report in Hereford, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hereford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hereford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hereford, England 02/11/2026 21:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Hereford, England

Latest outage, problems and issue reports in Hereford and nearby locations:

  • JohnCB500 JohnCB500 (@JohnCB500) reported from Herefordshire, England

    @diygolf I use #plusnet. Used to have TALKTALK. worst ever

  • jamesbgalbraith jimgalbraith (@jamesbgalbraith) reported from Herefordshire, England

    @sianharries_ Plusnet does my phone & broadband. Immediate human help in Leeds with suggestions on monthly savings.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • sharon_mOTivate Sharon (@sharon_mOTivate) reported

    @Plusnet If I order my upgrade for fibre extra online, does my new router get sent even though it seems to show on screen I've opted out of a replacement one? Tried calling -no answer and your chat bot tells me to call? (3+yrs customer)

  • AshleighGerman 🌈♏️Ashleigh (She/Her)🎭💝 (@AshleighGerman) reported

    Really @Plusnet @plusnethelp?? The automated message “please call back later today or tomorrow” that plays immediately when contacting you about issues with my broadband is incredibly frustrating. 12 times I called thru out yesterday&twice this morning.

  • mattTferguson Matt Ferguson (@mattTferguson) reported

    @Plusnet Hey, any reason why I'm getting connection refused when trying to connect to your website from within my home network? I can get to it from outside, and a) yes I'm one of your customers, b) it's not DNS and c) I can't even connect to 212.159.9.2:443 via telnet

  • supercreep303 Scott (@supercreep303) reported

    @jonboi68 @Plusnet I'm sat down?

  • PiTutorials Keith's Pi Tutorials (@PiTutorials) reported

    @winkleink @MikeBookham @virginmedia Yes, but you could get the new provider in place and then cancel Virgin. I have Plusnet fibre which is FTC and I am getting 35Mb/s, down and 7Mb/s, I have a server backing up to cloud, I’m working from home and kids are home schooling and it’s fine.

  • xxxDanielleWxxx Danielle Wilson (@xxxDanielleWxxx) reported

    @Plusnet worst customer service ever! Internet was shocking when we were with them, we've been trying to call to resolve an issue since Sep/October even though are account has been closed and we were promised a call back at 3pm today to finally resolve and shock horror no call

  • Lewis94795426 Lewis (@Lewis94795426) reported

    @Plusnet @plusnethelp I am slightly surprised having been you customer for the past few years to receive an email offering me a great renewal deal of just £26.99 a month - then checking your website to find new customers get a deal of £24.99 per month.

  • MyIckleBoyBlue Kelly Stewart (@MyIckleBoyBlue) reported

    And now Plusnet refuse to replace my router as it’s “out of warranty”, well my contract isn’t, and without a working router, I can’t use your service, so I’ll be moving elsewhere, Pitiful customer experience yet again @MarcAllera

  • stevenjonporter Steve Porter 💙 (@stevenjonporter) reported from Street, England

    @Plusnet my mum signed up for broadband and was due a reward card. Never got the email with the link to claim it l. Now it's expired and you won't honour it. Really bad. I have an account for broadband and mobile and will be cancelling my mobile this month. Really poor

  • GlynTW Glyn Taylor-Williams (@GlynTW) reported from Kidderminster, England

    @Plusnet @plusnethelp still waiting for you to reply so you can fix my broadband.