Plusnet

Plusnet Outage Report in Hereford, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hereford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hereford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hereford, England 12/28/2025 01:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hereford, England

Latest outage, problems and issue reports in Hereford and nearby locations:

  • jamesbgalbraith jimgalbraith (@jamesbgalbraith) reported from Herefordshire, England

    @sianharries_ Plusnet does my phone & broadband. Immediate human help in Leeds with suggestions on monthly savings.

  • JohnCB500 JohnCB500 (@JohnCB500) reported from Herefordshire, England

    @diygolf I use #plusnet. Used to have TALKTALK. worst ever

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LindsCollumbell Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported

    @Plusnet The lack of information is appalling. Just 7 updates on your website since 10am on Wed 10th which all basically say the same thing: "We’re working to fix this as quickly as possible". I do appreciate you have been able to retrieve emails sent during the outage. TY for that.

  • MCKENZIEPICS Allan McKenzie (@MCKENZIEPICS) reported

    @Plusnet STILL.NOT.WORKING. How on earth can a major UK ISP not recover its email platform after nearly 72hrs?? Cannot login to webmail (which I never use anyway to access the inbox) and my email clients (Outlook / eM Client) cannot authenticate over IMAP or POP3. This is appalling.

  • SangramGundawar Sangram Gundawar (@SangramGundawar) reported

    @Plusnet @plusnethelp - Login sangramankitag. Your team is very slow in refund, very much unsatisfied with service and commitments. You have closed my connection hours before committed time, and I'm still waiting for a refund after 15 days.Can you check Refund status ASAP.

  • Noel000123Noel No oil (@Noel000123Noel) reported

    @Plusnet for the last two months I’ve been pestered my faults on my #plusnet, almost every signal evening I’m ending up turning my router off and on, or my wifi is just dropping off, it’s on all devices. phoned umpteen times to yourself and done complete resets, system still ****

  • fredwilliams439 fred williams (@fredwilliams439) reported

    @Plusnet It sounds like Plusnet is in big trouble at the moment, People can't get their emails and those who can can't send any. The staff are not being honest about what's going on or when the problem will be fixed. Not good for business at all.

  • Theandyman72 Andrew Mallett (@Theandyman72) reported

    @Plusnet Stop with the standard message. I can access my email today via my phone, but it is no longer working via email client outlook! Was working yesterday so what has changed! Support is pathetic and standard message useless.

  • snowford21 Maggie Stableford (@snowford21) reported

    @Plusnet For 3 days I've had problems receiving and sending emails from my laptop and phone. Coincides with new phone purchase. Very frustrating.

  • StephBirdArt Steph Thorpe 💙 (⧖) (@StephBirdArt) reported

    @Plusnet I am using an email client and I can assure you it isn't working properly... Service keeps throwing the same error messages as the last 2 days however now a few emails go through.

  • PureKent Claire @PureKent (@PureKent) reported

    @NickMoyes @Plusnet Us toooooo! Have had a few in batches, down again now. #PlusNet

  • mckmid Pete MM (@mckmid) reported

    @Plusnet and will days of unavailable service be credited?