Plusnet

Plusnet Outage Report in Hereford, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hereford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hereford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hereford, England 11/13/2025 17:35

November 13: Problems at Plusnet

Plusnet is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hereford, England

Latest outage, problems and issue reports in Hereford and nearby locations:

  • jamesbgalbraith jimgalbraith (@jamesbgalbraith) reported from Herefordshire, England

    @sianharries_ Plusnet does my phone & broadband. Immediate human help in Leeds with suggestions on monthly savings.

  • JohnCB500 JohnCB500 (@JohnCB500) reported from Herefordshire, England

    @diygolf I use #plusnet. Used to have TALKTALK. worst ever

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • paddingtonkt Paddingtonkt (@paddingtonkt) reported

    @Plusnet I've been due to switch over to you. My previous provider has cut me off and I have no info from you. Please can you help.

  • stevewhiteraven stevewhiteraven ☮️🕊️🌳🌹 (@stevewhiteraven) reported

    @VodafoneUK Vodafone are useless months they promised to connect broadband and lied, never got it done went to Plusnet they were great , now Vodafone bill me £70 they can go to hell they cost me much more in lost work they can take me to court for it and explain their ;lies and scam

  • TheCarnells TheCarnells (@TheCarnells) reported

    @Plusnet Complained mid Nov 2020 after being cut-off two weeks early before our move. Moved to our new address only to find the account hadn't been transferred. 1 month later connected for 3 hours before it all died! Complaint still not answered...

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

  • YijArt YijArt (@YijArt) reported

    @BrixhamUK @Plusnet Careful, they will still try to charge you after leaving them, I've already seen alot of complaints regarding that issue.

  • Sian14 Sian Cooper (@Sian14) reported

    @jlandpartners @Plusnet @plusnethelp Disappointing customer service for vulnerable 81yo with no outgoing phone line in lockdown and snow! Why need PoA when similar situation in past did not require this? Appalling service. Need it fixed ASAP!

  • jimhalfpenny1 Jim Halfpenny (@jimhalfpenny1) reported

    @Plusnet Hi , just wanted you to know I will be leaving you in a few days time . Yours has been the worst broadband service I have had . It started when you reneged on a financial incentive and continued with much less than advertised speeds . Caveat emptor .

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • BrixhamUK PennG0VQY (@BrixhamUK) reported

    @YijArt @Plusnet To be honest, I can't be bothered to go to all the hassle of changing over to another company. I don't actually use my smart phone for anything but emergencies when I travel alone in my van. I've made sure that my phone connects to my home network at home now

  • SarahWoo22 Sarah Turner (@SarahWoo22) reported

    @Plusnet Why have you cut off our internet services with no warning? Your customer service has been awful ever since we switched to you. I have no idea how you win customer service awards.