Plusnet

Plusnet Outage Report in Haverfordwest, Pembrokeshire, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Haverfordwest, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Haverfordwest and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Haverfordwest, Pembrokeshire, Wales 10/26/2025 16:45

October 26: Problems at Plusnet

Plusnet is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Haverfordwest, Wales

Latest outage, problems and issue reports in Haverfordwest and nearby locations:

  • thom__james 𝚝𝚑𝚘𝚖 𝚓𝚊𝚖𝚎𝚜 (@thom__james) reported from Milford Haven, Wales

    @Plusnet I’ve sent private messages now but I am still keeping this thread live for others to see how poor an experience you get with @Plusnet #CustomerService

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Peter21432329 Pete (@Peter21432329) reported

    @Plusnet Id like to extend my greatest thanks and appreciation to support & sales for bailing me out of a very difficult financial situation by managing to restore my previously deleted mailbox, I had moved to Shell under the advice of Money supermarket and that was a big mistake

  • legohead00 Faffa (@legohead00) reported

    @Plusnet broadband still not working...been nearly a week now. What’s more shocking is the customer services, failed promises of callbacks etc. Spent 3 separate occasions on the phone now, even sent a new router....still waiting for a callback!!!!!

  • koka50 koka (@koka50) reported

    @plusnethelp Now 3 months and the unpaid dispute regarding the fraudulent use of my details has been resolved . All plusnet is interested in is to close the case while my credit file is still left in tatters. Very poor customer service. Utter shambles

  • Frankie48234265 Frankie (@Frankie48234265) reported

    @kieronjbryan Change it back. Plusnet mobile are terrible. Their customer services message you all night every night between 1am and 5am. The operators find it funny

  • Rodmac76 Roddy (@Rodmac76) reported

    @Plusnet Having issues Glasgow area all day service been up/down any outages? Been first class before today

  • duckfluff_dill Matthew Dowdall (@duckfluff_dill) reported

    @silviewalks Cher screaming down the phone at plusnet for compensation

  • jarvis_not Shanpagne (@jarvis_not) reported

    Anyone having internet issues? Are we under cyber attack? People from Plymouth to the North on SM reporting issues with Sky, PlusNet, KCOM and possibly other providers.

  • kevinhandley Kevin Handley (@kevinhandley) reported

    @frank10743117 @Plusnet I didn't know that they were part of the BT group. They haven't replied to my enquiry anyway so their customer service must be just as bad.

  • davecleaver5 dave cleaver (@davecleaver5) reported

    For 12months I’ve had nothing but issues with my plusnet service. The service is a shambles! Can anyone recommend a quality provider for businesses?

  • ochiburi Laurence Campbell (@ochiburi) reported

    @plusnethelp I need to raise a support ticket because I have lost access to the plusnet email relay service. The server rejects my password. I cannot access my account to raise a ticket because it says I cant request changes as a change is already in progress. Can you help?