Plusnet

Plusnet Outage Report in Haverfordwest, Pembrokeshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Haverfordwest, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Haverfordwest and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Haverfordwest, Pembrokeshire, Wales 11/16/2025 15:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Haverfordwest, Wales

Latest outage, problems and issue reports in Haverfordwest and nearby locations:

  • thom__james 𝚝𝚑𝚘𝚖 𝚓𝚊𝚖𝚎𝚜 (@thom__james) reported from Milford Haven, Wales

    @Plusnet I’ve sent private messages now but I am still keeping this thread live for others to see how poor an experience you get with @Plusnet #CustomerService

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RobinGerlach6 Robin Gerlach (@RobinGerlach6) reported

    @plusnethelp @Plusnet downloads speeds of 2Mbps this morning, wifi has been terrible for the last 2 weeks - low speeds at best, nothing at all the rest of the time. How you can justify charging £18.99 a month for this is beyond me. Choosing Plusnet was a mistake that I regret.

  • bgpLtd bristolglassprocess' (@bgpLtd) reported

    @Plusnet possibly the poorest service I have ever experienced. My advice stay as far clear as possible #plusnet

  • SleepyPenguin1 SleepyPenguin (@SleepyPenguin1) reported

    @akkw1803 I used to work in a Plusnet call centre in Sheffield. Although they were a good employer I gave up trying to trust them. Always a BT network problem which Plusnet didn't sort out. I used Zen Internet in Rochdale when I worked for them.

  • MAnness2013 MAnness (@MAnness2013) reported

    @Plusnet Hi, I can’t activate my reward card.I tried twice, and got 2 activation codes,still no good,so I sent an email on 24/11 to Card Holder Services,but no reply. Tried again this morning and got this message:- “Sorry service is temporarily unavailable”. Very frustrating!

  • actuallyhelenw Helen Whitehouse (@actuallyhelenw) reported

    Hi @plusnethelp @Plusnet i really need help, WiFi was meant to be set up on Friday but heard nothing, can’t get a response via email or DM and just been on hold for 30 mins with no answer. I need it to work from home

  • GamesSockdust Sockdust Games (@GamesSockdust) reported

    @plusnethelp U.K. a plusnet fibre customer with minimum speeds guaranteed speed of 22.7. Recently regualy I’v been getting speeds slower than 7mbs today 5mbs. Is there a service issue in my area.

  • djb0607 David (@djb0607) reported

    @Plusnet #plusnet just joined this shower... ‘no nonsense Uk support’ but every time you call it cuts you off and says we’re very busy! Absolute bag of proverbial... should have gone with BT for £1.50 extra - #falseeconomy

  • aitch_R_aitch Rach (@aitch_R_aitch) reported

    @bt_uk Hi Steph, I don't have an account number-I'm a potential new customer wishing to join, ready to go but both of your agents obvs don't need the sale!! I'm off to join @Plusnet now as they actually act like they want the business! #FurtherTrainingReqd

  • RobinGerlach6 Robin Gerlach (@RobinGerlach6) reported

    @Plusnet @plusnethelp not a good look when your technical help line is having technical problems. What's the cancellation fee on a 1 year contract because honestly I've had enough of this company

  • ukthewholeway 🇬🇧UK (@ukthewholeway) reported

    @plusnet broadband down for 2 hours, no way of connecting Plusnet. Final nail in the coffin - appalling service