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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Haverfordwest, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Haverfordwest and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
Total Blackout (7%)
Live Outage Map Near Haverfordwest, Pembrokeshire, Wales
The most recent Plusnet outage reports came from the following cities: Milford Haven.
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Plusnet Issues Reports Near Haverfordwest, Wales
Latest outage, problems and issue reports in Haverfordwest and nearby locations:
Milford Haven, Wales
@Plusnet I’ve sent private messages now but I am still keeping this thread live for others to see how poor an experience you get with @Plusnet #CustomerService
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
@Plusnet with your 100mb+ fibre would we be able to use a 3rd party modem router? Or can we access the DNS settings on your own routers as standard? (Not currently a plusnet customer)
@imkSushi @Plusnet This started as a single drop but now it goes on for over four hours a night so problem clearly getting worse. Close friend is a network engineer and suspects a re-profiling issue with the equipment at the exchange. Clearly something out of my control now.
@Plusnet my switch was supposed to happen today but so far nothing. Can you help.
@Plusnet were brilliant today. What a change to be dealing with a comms company with a speedy response, a team that listened and were uber helpful. There is still good customer service out there!
@pipmadeley @Plusnet Does your telephone go through your router? If so, is there a dial tone during this outage. I’m guessing there isn’t if you do have a phone hooked up. (Interested for myself here)
@Plusnet Showing your "compassionate side" won't work, when Plusnet's customer service (so called) is so poor. Why bother to reply to an aggrieved customer saying, "please DM me" without the link? Disingenuous or what??
@GreenGoddessPub @Plusnet I know they’re ending their business service soon across the board but this is an utter piss take! 😡👎
@rhy5d3ll @Plusnet My connection's fine and super fast for 20 hours a day, this only happens at night. Not a WiFi issue, the entire DSL link repeatedly drops at night, zero internet. Sounds like you should definitely get in touch with them!
Thanks to @Plusnet we have had no broadband since yesterday. Absolute **** show. We can still operate thanks to Izettle & O2 3G but it’s a massive inconvenience. We’re stock taking with pen & paper. Sigh. Bear with. Hopefully back to normal tomorrow. Fuming! 🤬 Waste of morning!
Dear @Plusnet, I don't object to waiting a bit to speak to your rep. I do, however, object to your bloody awful hold music. It's ten to ten on a Thursday morning, 2am on the strip in Ayia Napa.