Plusnet

Plusnet Outage Report in Haslemere, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Haslemere, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Haslemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Haslemere, Surrey, England 11/29/2025 16:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Haslemere, Surrey, England

The most recent Plusnet outage reports came from the following cities: Aldershot.

Loading map, please wait...
City Problem Type Report Time
United KingdomAldershot Internet
United KingdomAldershot Internet
United KingdomGuildford Internet
United KingdomFarnham Internet
United KingdomGodalming Internet
United KingdomGuildford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Haslemere, England

Latest outage, problems and issue reports in Haslemere and nearby locations:

  • smartin Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

  • smartin Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • southsideraven_ Amy (@southsideraven_) reported

    @Plusnet Do you have an internet outage cause my wifi comes cutting off & on? I’ve do the whole turn off & on

  • DeeCee65058630 DeeCee (@DeeCee65058630) reported

    @HelenAshby72 Ours with Plusnet was easy. It even suggested making a cup of tea whilst waiting for it to find its signal. My kind of manual. Good luck.

  • muns80y Lee Munday (@muns80y) reported

    @Plusnet Just an update from me regarding @plusnet specifically for @Ofcom about how customer refunds are not issued after 4 months and many promises! Someone please fine this **** show of a firm. Best customer service! What a joke. Don’t use them people.

  • john_seto John Seto 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 🚴‍♂️ ✈️ 🚅 (@john_seto) reported

    Phone call. Sky: hi is this John seto, Im calling from Sky, with the cost of living going up, were offering deals on broadband and TV. How much do you pay with your current provider? Me: £25.99 with plusnet, just BB and phone. S: do you watch Netflix or any sub. service 1/2

  • HugeGelatinousB H G Blob (@HugeGelatinousB) reported

    @Plusnet Hello. Please can you set the downstream rate on my line correctly. It's laughably poor at the moment

  • Mattsmercury7 Matt 🐀 (@Mattsmercury7) reported

    @RJPartington Try Plusnet. My rate went down last time I looked at the options to only £6 per month.

  • pipmadeley Pip (@pipmadeley) reported

    @thatcedric Giving Plusnet the benefit of the doubt and a month to solve it. Of course the problem could well be affecting everyone else in the area across different ISPs but we're probably the only ones usually awake at that time. Definitely needs investigating though.

  • jezprime Jez Prime (@jezprime) reported

    @pipmadeley @Plusnet Checked mine in case there is an obvious global problem with Plusnet, mine’s been connected since Feb 4, when I unplugged and re plugged everything for reasons unrelated to t’internet. Whatever it is: it’s not a global problem

  • pipmadeley Pip (@pipmadeley) reported

    @Plusnet Thanks for your help, Curtis, I appreciate your efforts and will wait an update. For what it's worth, the adjoining house is empty but the problem started long before it was vacant anyway, so I can confidently rule out any interference coming from within the two properties.

  • AliWill35106834 Ali Williams (@AliWill35106834) reported

    @Plusnet my husband and I both have mobile contracts with you. We have had No Service at home off and on for several days now. We cant call you as our phones don’t work. This is the only way to get in touch. What do we do?