Plusnet

Plusnet Outage Report in Haslemere, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Haslemere, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Haslemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Haslemere, Surrey, England 11/23/2025 16:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Haslemere, Surrey, England

The most recent Plusnet outage reports came from the following cities: Aldershot.

Loading map, please wait...
City Problem Type Report Time
United KingdomAldershot Internet
United KingdomAldershot Internet
United KingdomGuildford Internet
United KingdomFarnham Internet
United KingdomGodalming Internet
United KingdomGuildford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Haslemere, England

Latest outage, problems and issue reports in Haslemere and nearby locations:

  • smartin Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

  • smartin Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • britanywild britanч madden (@britanywild) reported

    @StyledNicky @Plusnet Also had an issue since 3pm yesterday. No internet unable to have cctv recording, smart tvs not working due to no internet. Only had it installed on 28th Nov may have to look at changing provider if this is a common problem

  • SLindseyWales Sandra Lindsey (@SLindseyWales) reported

    @jrlawrieauthor @wartrader @ReetNortherner4 Yep, we've been with plusnet so long we originally had a 3-digit customer number. They have changed over the years - especially after being bought out - but we've not found anyone better so haven't switched.

  • Leegend90 Lee Savery (@Leegend90) reported

    @plusnethelp Hi there, I asked for support on this before but I was ignored. My Plusnet Hub keeps disconnecting from the internet at least 4 or 5 times a day now. I work from home, so it's making things harder and it's also disrupting our entertainment viewing.

  • obayda obayda (@obayda) reported

    @Plusnet Your service is a disaster. 11 days with both my lines are down. Nothing from your faults:

  • clarrowsmith Claire Arrowsmith (@clarrowsmith) reported

    @Plusnet I’m a new broadband customer of 2 days. No connection all day and your help numbers in my paperwork are not accessible on weekends and no reply on messenger. Feeling very concerned to have joined you. Please advise..

  • john41539411 John&Shaz.♤ (@john41539411) reported

    @plusnethelp does anyone working at Plusnet just spent 2 hours on the phone hoping someone would answer and 1 hour this morning **** service. Will have switch to a different company. If anyone out there thinking of going to Plusnet DON'T.

  • AndrewBooton Andrew Booton 🇬🇧 (@AndrewBooton) reported

    25 minutes on hold to get through to @Plusnet to sort out my abysmal broadband service. Put the phone down. Redial for option to leave them. Get through in 3 rings.

  • KuzniarzMateusz Mateusz Kuźniarz (@KuzniarzMateusz) reported

    @Plusnet @plusnethelp are any of your online help services works at all??? I am waiting from pm reply chat service on website not working as well??? What is going on???

  • Steviep203 Stevie (@Steviep203) reported

    @Plusnet are there internet problems this morning?

  • obayda obayda (@obayda) reported

    @Plusnet your service is beyond disaster. 11 days on two of my accounts with no service and no care from your faults department.