Plusnet

Plusnet Outage Report in Haslemere, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Haslemere, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Haslemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Haslemere, Surrey, England 05/11/2025 11:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Haslemere, England

Latest outage, problems and issue reports in Haslemere and nearby locations:

  • smartin Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

  • smartin Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • dan_N_smith Dan Smith (@dan_N_smith) reported

    @jon_newsome @Plusnet Never used Plusnet but all I’ve heard is they’re useless.

  • BrizzleRocker BrizzleRocker (@BrizzleRocker) reported

    @Plusnet Your contract (BT?) engineers are letting you down. Three no-shows at my elderly mother-in-laws install. We're on the last week of Virgin notice and could lose the phone number. As a customer who recommended you this is very dissapointing.

  • Delilah71847825 Delilah (@Delilah71847825) reported

    @plusnethelp @Plusnet I had the same problem a few weeks ago! It took ages trying to sort it out! Something had been switched that should not have been. 10 points to the guy who got me reconnected - but here I am again, no internet!

  • timmybanana Tim Wright (@timmybanana) reported

    @jon_newsome @Plusnet We switched to Plusnet cos we were unhappy with our previous 2 suppliers.........Plusnet are far and away the worst we've ever had and we can't wait till our contract is up so we can change again

  • ceri_hirst Ceri Hirst (@ceri_hirst) reported

    @PamCrossland Plusnet Customer Services

  • itsPaulinaIrena Paulina Irena (@itsPaulinaIrena) reported

    Well, @Plusnet @plusnethelp I am still having the exact same issues with the internet… At this point I am actually fed up.

  • bednarski_n NBednarski (@bednarski_n) reported

    @Plusnet Waited 2 hours for a call back. You’ve ignored one message from me this morning and one from my girlfriend. A company who pride themselves on customer service , you aren’t doing great are you?!

  • BrandLinkGolf BRANDLINK GOLF (@BrandLinkGolf) reported

    @jon_newsome @Plusnet I can help you if you need Jon 👍🏻

  • Plusnet Plusnet (@Plusnet) reported

    @AmyLovesCats Hi Amy, I'm sorry to hear about this. If you're still experiencing this issue, please send across your Username via a DM so we can look into this further. - Curtis, Plusnet Sheffield

  • Delilah71847825 Delilah (@Delilah71847825) reported

    @Plusnet @plusnethelp Is your service down? I cannot get onto your website!