Plusnet outages and service status in Haslemere, England

Problems in the last 24 hours in Haslemere, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Haslemere, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Community Discussion

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Plusnet Issues Reports Near Haslemere, England

Latest outage, problems and issue reports in Haslemere and nearby locations:

• 
  Steve Martin (@smartin) reported 4 minutes ago from Petersfield, England

  Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

• 
  Steve Martin (@smartin) reported 15 minutes ago from Petersfield, England

  Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  cp (@pong_mcpanda) reported 3 minutes ago

  @MorrisJonathan @Plusnet @kiteyw Agree. Everything smells like #hacking here with customer services instructed to give all enquiries the brick wall treatment.

• 
  Chris Reckons (@chris_reckons) reported 6 minutes ago

  @Plusnet I accept that it is a trying time and that you are working hard to rectify the email problem BUT when you say that the next update will be at noon and it’s now 12:42 and it hasn’t been updated, can you understand how frustration builds?

• 
  Graeme White (@65graeme) reported 6 minutes ago

  @Plusnet @Google Do Google know how to send out routers? Not Science. Waited over two weeks now and spoken to three customer service people each with different stories as to why it’s not arrived. Not a great start for a new customer

• 
  Plusnet (@Plusnet) reported 7 minutes ago

  @ameancestry Hi there. Some customers are having problems logging in their email and we’re working quickly to resolve the issue. Plusnet broadband, mobile services are not affected and we’re sorry for the inconvenience caused. Chris - Leeds

• 
  Feminist Fandango (@feministfandang) reported 8 minutes ago

  @Plusnet Hi, is your web service down in London? We're getting nothing.

• 
  Jenny Allen (@MargeJenny) reported 11 minutes ago

  Where are my emails? @Plusnet No activity since last night! Phone recorded message this morning said you were dealing with the problem & hope to have it fixed shortly. I am not impressed with your lack of service

• 
  cp (@pong_mcpanda) reported 11 minutes ago

  @Plusnet @Stuart_stribs Why is it taking so long to fix? 12 hours and counting. Can't even register for your forum to communicate with you because it requires email validation. How many hours will you be broken before you feel a responsibility to give customers proper information?

• 
  jpeg. Let's have 𝒑𝒓𝒐𝒑𝒐𝒓𝒕𝒊𝒐𝒏𝒔 in news! (@G6JPG_) reported 15 minutes ago

  @PlusNet - any hint as to what the problem with email actually is?

• 
  Paul Berry (@paul_at_hexham) reported 15 minutes ago

  @Plusnet @stardate1234567 Service status at 10:00 promised an update at 12:00. It's now 12:44... does this matter or not?

• 
  Plusnet (@Plusnet) reported 17 minutes ago

  @RichardHeasman Hi there Richard, thanks for raising this - I've sent this off now as the team should have updated the service status at 12 as we said. I do apologise. - Jess, Plusnet Leeds 🌻