Plusnet

Plusnet Outage Report in Haslemere, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Haslemere, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Haslemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Haslemere, Surrey, England 01/29/2026 02:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Haslemere, Surrey, England

The most recent Plusnet outage reports came from the following cities: Alton.

Loading map, please wait...
City Problem Type Report Time
United KingdomAlton Internet
United KingdomAldershot Internet
United KingdomAldershot Internet
United KingdomGuildford Internet
United KingdomFarnham Internet
United KingdomGodalming Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Haslemere, England

Latest outage, problems and issue reports in Haslemere and nearby locations:

  • smartin Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

  • smartin Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MissKSimpson1 Miss K Simpson (@MissKSimpson1) reported

    @Plusnet @plusnethelp no broadband, again. according to the web there’s no problems in my area. What do I do once I’ve checked through everything myself as per the list on your troubleshooting?

  • J0NCFC joncfc (@J0NCFC) reported

    @Plusnet So you first don't set up my mums account correctly, 6 months later you mend it but lose her existing phone no and now won't give it her back?? she is 81 and now has to tell everyone of her new number. It's not a spectacular service is it??? #poor

  • Sammik70 Sammi (@Sammik70) reported

    @Plusnet I left plusnet a couple of months ago. I got an email to say you owed me a refund. I tried to fill in the online form but I'm not sure if it went through. Now I can't check if it's completed as my account has been deleted. I'm not able to get through via phone. Help!

  • Martin76x Martin - (@Martin76x) reported from Inverness, Scotland

    @Plusnet Lmao ,,, you say I can’t discuss the the billing issues but you come to me for payment ? Use the payment you credited to my acc to pay the bill

  • MillerMegmiller Meg Miller (@MillerMegmiller) reported

    @Plusnet Morning. Again I have NO PHONE and NO RESPONSE from Plusnet. Oh sorry....I did get one response telling me it was fixed ...it's NOT......its dead. Supposed to be priority customer as husband has chronic heart disease and we have no mobile signal here?????

  • benfrimley Ben (@benfrimley) reported

    @Plusnet Our phone and broadband is not working, told that this is a fault with the phoneline and that we would have to wait 2 days for @WeAreOpenreach to fix. We live in a flat and all of the other phones are working in our block

  • poodle_not Not Poodle (@poodle_not) reported

    @Plusnet I’m not on site. Only one device is cabled and afaik that one also went down but the staff don’t use it so can’t be sure. Your router is not providing the WiFi though it is connected to a TPlink mesh which has been rebooted (and has been in place for months with no issues)

  • sojowarrior180 sojowarrior180 🇪🇺🌹💙🏳️‍🌈 3.5% FBPE (@sojowarrior180) reported

    @plusnethelp @Plusnet hello. We left Plusnet at the end of march. We were assured our email address would continue. But it's since stopped. Despite us contacting you and being told it'd be reinstated it still hasn't been. Can you help? Thanks.

  • slippery1961 Stewart L (@slippery1961) reported

    @Tonysmini @Plusnet They were obviously hoping that there was a spare pair on the DP cabling, and i am sure there would be mate, so i don’t know what the problem is other than incompetence.

  • poodle_not Not Poodle (@poodle_not) reported

    Hey @Plusnet my business broadband in S11 has been up and down like a fiddler’s elbow for the past two days. Are you aware and what can be done? And yes I’ve restarted the router. Several times. Ta.