Plusnet

Plusnet Outage Report in Haslemere, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Haslemere, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Haslemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Haslemere, Surrey, England 11/23/2025 09:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Haslemere, Surrey, England

The most recent Plusnet outage reports came from the following cities: Aldershot.

Loading map, please wait...
City Problem Type Report Time
United KingdomAldershot Internet
United KingdomAldershot Internet
United KingdomGuildford Internet
United KingdomFarnham Internet
United KingdomGodalming Internet
United KingdomGuildford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Haslemere, England

Latest outage, problems and issue reports in Haslemere and nearby locations:

  • smartin Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

  • smartin Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • clarrowsmith Claire Arrowsmith (@clarrowsmith) reported

    @Plusnet I’m a new broadband customer of 2 days. No connection all day and your help numbers in my paperwork are not accessible on weekends and no reply on messenger. Feeling very concerned to have joined you. Please advise..

  • naomimilward41 Naomi Milward (@naomimilward41) reported

    @plusnethelp Issue is not resolved l'm disgusted at the severe negative impact your company have caused l have little faith that Kully will call in the times requested so will escalate the matter further if necc Need significant gogw for the severe stress & inconvenience #Plusnet have caused

  • ReetNortherner4 Alastair 🏳️‍🌈 (@ReetNortherner4) reported

    @jrlawrieauthor Plusnet aren't too bad.

  • SLindseyWales Sandra Lindsey (@SLindseyWales) reported

    @jrlawrieauthor @wartrader @ReetNortherner4 Yep, we've been with plusnet so long we originally had a 3-digit customer number. They have changed over the years - especially after being bought out - but we've not found anyone better so haven't switched.

  • britanywild britanч madden (@britanywild) reported

    @StyledNicky @Plusnet Also had an issue since 3pm yesterday. No internet unable to have cctv recording, smart tvs not working due to no internet. Only had it installed on 28th Nov may have to look at changing provider if this is a common problem

  • filbert1967 H (@filbert1967) reported

    @SkyHelpTeam How useless are Sky? Moved to @Plusnet Sept, Sky keep debiting my acc. Spoke to Sky last month who apologised as Sky had failed to cancel my account and Sky owe me money. Just got an email ‘you’ve cancelled your DD don’t lose your services’. Sort it please!!

  • obayda obayda (@obayda) reported

    @Plusnet Your service is a disaster. 11 days with both my lines are down. Nothing from your faults:

  • RFergra R A Ferguson (@RFergra) reported

    Signed up for broadband with Plusnet, they cancelled my order but didn't tell me why. Tried ringing them, tweeting them but can't get anywhere. Where is their award winning service?

  • john41539411 John&Shaz.♤ (@john41539411) reported

    @plusnethelp does anyone working at Plusnet just spent 2 hours on the phone hoping someone would answer and 1 hour this morning **** service. Will have switch to a different company. If anyone out there thinking of going to Plusnet DON'T.

  • RealXwisdom Samuel (@RealXwisdom) reported

    The cheek of these @plusnet support people. Smh