Plusnet

Plusnet Outage Report in Haslemere, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Haslemere, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Haslemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Haslemere, Surrey, England 03/02/2026 12:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Haslemere, England

Latest outage, problems and issue reports in Haslemere and nearby locations:

  • smartin Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

  • smartin Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LiamJacksonGlo2 MrMike (@LiamJacksonGlo2) reported

    Hi @Plusnet, I’m furious. An Openreach engineer you sent on 18 Sept left my home damaged — broken bricks outside & brick dust all over my new carpet inside. He never told me & just left. I’ve been told to email BT claims, but you are my provider. What are you doing to fix this?

  • laurajayne44 💥laura jayne💥 (@laurajayne44) reported

    @Plusnet shocking service! Tried calling several times & send DM’s on here but no response! Maybe its time to find a new provider!

  • David297819311 David (@David297819311) reported

    @Plusnet absolutely rubbish service from Plusnet. Called customer service who said a wait of up to 40 mins to speak to someone. Now been on 1 hour 20 mins and still waiting. I'm calling on behalf of my parents who are priority users due to health issues and I cannot get thru

  • scottberwick Scott (@scottberwick) reported

    @Plusnet I took out a new contract (via Compare The Market) - and the service is now active. No sign of an email regarding the £100 gift guide yet?

  • HazelR74 Hazel Robertson (@HazelR74) reported from Ulsta, Scotland

    @Plusnet my out going email is not working. How long before it starts again please?

  • moomadeb Deb 🌺 (@moomadeb) reported

    @PlusnetOfficial #plusnet #plusnetdown I can’t get my emails at the moment! @Plusnet @plusnethelp Help! Any ideas when the server will be back up?

  • GiovaSchiano Giovanni Schiano (@GiovaSchiano) reported

    @Plusnet Hi, my broadband is dropping every five minutes, is PlusNet down today?

  • PATRI0T_RIVER River (@PATRI0T_RIVER) reported

    @Jillinchillin @Plusnet Plusnet support is nothing but incompetent, I've never dealt with such a badly run company in all my life, and even after I left this joke of company I'm still getting hassle, if I was you I'd go with a more competent iso provider.

  • PATRI0T_RIVER River (@PATRI0T_RIVER) reported

    @StevOHRogers @swiftness2009 @Plusnet I second this, plusnet customer service is an absolute disgrace, lucky for me the area manager allowed me to leave my contract early and even then, months later I'm still getting hassle off Plusnet which has nothing to do with me.

  • MichaelPhi55951 Michael Phillips (@MichaelPhi55951) reported

    @Plusnet 37 mb last night I’m paying for 900 mb , hour on the phone tonight still no answer , how are you getting awards for the this appalling service !!!!!! No call back when you said you would !! How times do I have to call you to tell you this is a problem ????