Plusnet

Plusnet Outage Report in Haslemere, Surrey, England

Some problems detected

Users are reporting problems related to: internet, total blackout and wi-fi.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Haslemere, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Haslemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Haslemere, Surrey, England 11/26/2025 04:20

November 26: Problems at Plusnet

Plusnet is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Haslemere, Surrey, England

The most recent Plusnet outage reports came from the following cities: Aldershot.

Loading map, please wait...
City Problem Type Report Time
United KingdomAldershot Internet
United KingdomAldershot Internet
United KingdomGuildford Internet
United KingdomFarnham Internet
United KingdomGodalming Internet
United KingdomGuildford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Haslemere, England

Latest outage, problems and issue reports in Haslemere and nearby locations:

  • smartin Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

  • smartin Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • gavincrowden gavincrowden (@gavincrowden) reported

    @Plusnet Hi There, my internet connection which is normally great has totally failed (blinking red light on broadband router - meaning no broadband coming in). Any reported issues affecting SW2?

  • Grumps88 Grumps (@Grumps88) reported

    @Plusnet Would like to make an official complaint....do we go to Ofcom? PLease advise...thanks!!!

  • i_scotty Scottimus Prime (@i_scotty) reported

    @LukieGymer Plusnet. But I even bought a business grade router. That made it better. But some issues remain.

  • melaniep88 Mel (@melaniep88) reported

    @Plusnet Hi I’m having intermittent issues with my connection today. I’m in South London - is this a wider issue or do I need to call customer service 😩 Thanks!

  • CGardenService Jay Dubber (@CGardenService) reported

    @Plusnet Hi, my internet is down. The router is flashing red. Is there any way I can fix this or is there a larger problem in my area?(Warrington). Thanks

  • MikeFos80837729 Mike Foster (@MikeFos80837729) reported

    @bt_uk It would be gr8 if you could help in anyway happy to pay just don’t need to wait 3mths with no comms from @Plusnet (having a message left o/l when you have no Signal hence need BB is not comms)to be told it’s £250 + than agreed. happy to pm my mobile nos and email)

  • no1reVAL drew (@no1reVAL) reported

    Power cut one game then Plusnet servers go down the next i'm losing my ******* mind

  • Grumps88 Grumps (@Grumps88) reported

    Five weeks of no internet, 32 phone calls, countless emails, we were promised yesterday our internet would be switched on at midnight. @Plusnet have broken that promise AGAIN! You continuously blame @OpenreachHelp for not doing their job. Not sure what to believe!!

  • Plusnet Plusnet (@Plusnet) reported

    @OLLYW00D Hello, I'm sorry to hear you are experiencing issues with the service. Please could you direct message your account username and our technical trained agents will take a look into this. All the best - Beth Plusnet Sheffield

  • tefranks tilly (@tefranks) reported

    plusnet is so bad holy **** my wifi can’t handle 160p for the last 3 days i’m losing my mind