Plusnet

Plusnet Outage Report in Haslemere, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Haslemere, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Haslemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Haslemere, Surrey, England 02/11/2026 10:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Haslemere, Surrey, England

The most recent Plusnet outage reports came from the following cities: Alton.

Loading map, please wait...
City Problem Type Report Time
United KingdomAlton Internet
United KingdomAldershot Internet
United KingdomAldershot Internet
United KingdomGuildford Internet
United KingdomFarnham Internet
United KingdomGodalming Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Haslemere, England

Latest outage, problems and issue reports in Haslemere and nearby locations:

  • smartin Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

  • smartin Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • concernedoptom1 concerned optometrist (@concernedoptom1) reported

    @Plusnet is it possible to upgrade to Hub2 on adsl, currently have problems with WiFi stability

  • NortysTweets Angeline Clean (@NortysTweets) reported from London, England

    Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

  • IL_Tenore Nigel Davison (@IL_Tenore) reported

    Hey @Plusnet I have been with you guys for many, many years, and over these many years, your braodband speeds have gone down hill big time. I started off with you guys at around 36Mb/s, it dropped to 32Mb/s for many years, now It's around 25Mb/s! I pay £55/Mnth! Whats the deal?

  • tomgreen0606 Tom Green (@tomgreen0606) reported

    @justwearmasks Aaaah, I was thinking about switching from PlusNet in the Autumn... superfast speeds and all that. I might do a bit of research now, just been told we can connect to the CityFibre network 👍

  • AlisonS51524829 Alison Smith (@AlisonS51524829) reported

    @Plusnet Hi, I’m wanting to cancel my order with you as I’m finding it very frustrating as in able to get questions answered via chat line or telephoning. Please note I no longer wish to pursue my transfer to Plusnet under my rights during statutory cooling off period.

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported

    @Plusnet How do I get help with my landline. I have dialing tone but any number (including medical assistance) comes up as dead sound? No calls in either as they get the same their end.

  • Edwazere Ed Marden (@Edwazere) reported

    @Plusnet You've completely cocked up my phone and broadband transfer to you. I need to know what is going on, but I've been on hold for 30 minutes now. Award winning support? Doesn't say a lot for the industry.

  • ajcnichols Alison Nichols (@ajcnichols) reported

    @Plusnet It's not his broadband, it's his landline. An engineer was allegedly doing "something" yesterday but failed to fix it. My broadband isn't working. Nor is my mobile signal functional.

  • CBGActors Curtis Brown Actors (@CBGActors) reported

    @Plusnet just spent 25 minutes trying to get through on the phone. I moved house a week ago and still no wifi transferred over due to a problem with the phone line. Was meant to have an update Friday and still nothing. 😵‍💫

  • darkmuse Gary Barker (@darkmuse) reported

    @GeorgeMonbiot @VodafoneUK My condolences George. It seems to be the strategy of all mobile companies. We ended up with bad credit and couldn't get a mortgage over a 38 quid debt because plusnet wouldn't cancel a contract!