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Plusnet

Plusnet Outage Report in Haslemere, Surrey, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Haslemere, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Haslemere, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 14% Wi-fi (14%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Haslemere, England

Latest outage, problems and issue reports in Haslemere and nearby locations:

  • smartin
    Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. πŸ‘ πŸ‘

  • smartin
    Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. πŸ‘ πŸ‘

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Silklink
    Sΰ½²iΰ½²lΰ½²kΰ½²lΰ½²iΰ½²nΰ½²kΰ½² (@Silklink) reported

    @Plusnet Hi, PlusNet staff are mostly helpful & friendly,but one of your staff at Sales L Team A wasn't like that.After she gave me the tariff figures,I asked if she could send full figures by email.She accused me of being rude to her& SLAMMED the PHONE ON ME. Can I make a complaint pls?

  • Heesica_x
    λ‹€λ‹ˆ 𖀐 πŸ–€π•Έπ–Šπ–’π–Šπ–“π–™π–” π•Έπ–”π–—π–ŽπŸ€ (@Heesica_x) reported

    @Plusnet My internet has just suddenly gone down without any reason. I've restarted a few times. Unplugged everything and plugged it back in. Still nothing. I've logged into the hub using all the correct details but still no internet.

  • Goulden_David
    David Goulden (@Goulden_David) reported

    @Plusnet Well you finally broke me and lost a 17 year customer and didn’t give a stuffβ€¦πŸ˜‘

  • jackbarber
    Jack Barber (@jackbarber) reported

    @plusnethelp I'm already a Plusnet broadband and mobile customer. If I wanted to swap to a better Plusnet SIM only deal can I just change my existing contract, or should I just order a new SIM then cancel the old one?

  • Ohfishcakes
    Kraig β“‹ 🌱 (@Ohfishcakes) reported

    @Plusnet Hi, I did the test on Ethernet and the problem was I was getting latency spikes. I spoke to the company and they heavily insist it’s down to my ISP

  • wearethe76
    We Are The 76 (@wearethe76) reported

    @Plusnet Your guides and online help don't help at all. I have had Β£10 added to my final bill with absolutely no explanation, no extra usage and closing my account at the appropriate time. Last time I tried to call it cost me Β£10. I cannot wait to leave you.

  • HorseSpotter
    Michael 🐎 🍫 🏁 🎹🎹🎹 (@HorseSpotter) reported

    @Plusnet Hello my dear supplier of all things internet and home phone stuff. I just tried phoning 0800 432 0200, my phone has broken so I used my old one which is a rotary phone (BT standard issue), the automated thingy didn't recognise press 1 and said goodbye

  • MsHellieD
    Helen Davison (@MsHellieD) reported

    @Plusnet Our Plusnet Access Control has stopped working. Control panel briefly flashes on screen, looks like settings are on, but WIFI is still on. I wondered if you were aware of anyone else having this issue?

  • g_e_loach
    G E Loach (@g_e_loach) reported

    @Plusnet We have already been in contact with the support team multiple times a day for over a week and we have been in contact with BT Sport. No one is resolving the issue. I have now made an official complaint due to the lack of resolution.

  • Plusnet
    Plusnet (@Plusnet) reported

    @g_e_loach Hello, I'm sorry that you are receiving connection issues when using BT Sport. Please could you direct message your account username and our technical trained agents will take a look into this. All the best - Beth Plusnet Sheffield