Plusnet

Plusnet Outage Report in Haslemere, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Haslemere, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Haslemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Haslemere, Surrey, England 12/31/2025 17:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Haslemere, Surrey, England

The most recent Plusnet outage reports came from the following cities: Alton and Aldershot.

Loading map, please wait...
City Problem Type Report Time
United KingdomAlton Internet
United KingdomAldershot Internet
United KingdomAldershot Internet
United KingdomGuildford Internet
United KingdomFarnham Internet
United KingdomGodalming Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Haslemere, England

Latest outage, problems and issue reports in Haslemere and nearby locations:

  • smartin Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

  • smartin Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SubZero38932270 **** (@SubZero38932270) reported

    @Plusnet is there a service issue tonight. Broadband has been cut off since midnight and no way of contacting anyone.

  • GwendlynD Gwendlyn Drayton (@GwendlynD) reported

    @DraytonWoW @Plusnet Actually it was the contract running out today and just some bad timing on the site not working doh

  • Plusnet Plusnet (@Plusnet) reported

    @slackyp Hi Peter, I'm sorry to hear that you've had problems with casting the BT Sport app. Is this still happening? Regards, Emily Plusnet Leeds 🌞

  • grumpywonky The Captain ♿ (@grumpywonky) reported

    @Plusnet I get that Cal, truly, but there's no way to make it right. I'm leaving the service so the only thing that could be done is some form of refund & I know from prior experience with customer service "it's not something the company does." 1/

  • emmaloumurf Emma Murphy (@emmaloumurf) reported

    @Plusnet Is your website down? If so, can you assist me with a query please?

  • SugarbushVinyl SUGARBUSH RECORDS (@SugarbushVinyl) reported

    @Plusnet email down for the 2nd time in 3 months...last time the outage was around 48 hours...not so good.

  • Walsall_Ram Harland Sanders (@Walsall_Ram) reported

    @Plusnet @thewatchernode Also from Walsall with the same issue.

  • MarmaladeGordo Flerken 🍂✨🌸 (@MarmaladeGordo) reported

    @grumpywonky @Plusnet I hope my poor attempt at funnies made you smile

  • grumpywonky The Captain ♿ (@grumpywonky) reported

    . @Plusnet the irony of all this is that I'm trying to LEAVE your terrible service. If you'd just make everything accessible online this could've been done in minutes! Instead it's been an hour of panic attacks and crying, and now waiting <4 hrs for a manager call 😤🙄

  • grumpywonky The Captain ♿ (@grumpywonky) reported

    . @Plusnet this has been a consistent issue for 3+ years. We're told that if X is listed on the account then 'next time' they will be able to handle everything. Instead we have to fight Every.Single.Time. It causes so much distress and harm over such a simple situation. #Ableism