Plusnet

Plusnet Outage Report in Haslemere, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Haslemere, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Haslemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Haslemere, Surrey, England 01/01/2026 08:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Haslemere, Surrey, England

The most recent Plusnet outage reports came from the following cities: Alton and Aldershot.

Loading map, please wait...
City Problem Type Report Time
United KingdomAlton Internet
United KingdomAldershot Internet
United KingdomAldershot Internet
United KingdomGuildford Internet
United KingdomFarnham Internet
United KingdomGodalming Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Haslemere, England

Latest outage, problems and issue reports in Haslemere and nearby locations:

  • smartin Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

  • smartin Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • heartswells Kirsty (@heartswells) reported

    @Plusnet Moved house after 5yrs as a customer with you. Service was unusable - no fault, just slow. Cancelled after 3 days,moved to Sky (able to provide much better speed). Am now being charged £125 having been told cooling off period ended before I had even moved. Can you help?

  • wurdsmyth Miranda Dickinson (@wurdsmyth) reported

    @Plusnet My internet is off again after reconnecting for an hour this morning. I work from home and do everything online so this is completely unacceptable. Your online troubleshooter isn’t working either. Please advise when I can expect the service I’m paying for to work?

  • ZuluFoxtrot7 ZuluFoxtrot (@ZuluFoxtrot7) reported

    @plusnet what is going on with your service right now?

  • Plusnet Plusnet (@Plusnet) reported

    @chrisnoakesy Hi there, I'm just getting in touch after the recent post that was sent to us and just checking to see if there is anything we can help with. If not just let me know and I can mark this post as closed. - Curtis, Plusnet Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @nickschurch Hi there Nick, I'm really sorry about the issue with poor mobile signal. We're not aware of any issues but please feel free to send us a DM along with your mobile number and address including postcode and we'll check on that for you. - Adam - Plusnet Sheffield

  • Justdave84UK JustDave84UK (@Justdave84UK) reported

    @Plusnet why does your website say Service available Mon-Sun: 8am to 8pm but yet I get this: ADVISOR during our opening hours of 8:00 AM until 7:30 PM. During opening hours we will aim to call you within 20 minutes. Check DL9 hub please!!!!!!

  • Mickjj1 Michael Jeffries (@Mickjj1) reported

    @Plusnet I tried to switch my Plusnet mobile contract to take advantage of your offer of the £30 gift card only ti be told I was not eligible as an existing customer. Great way to treat loyal customers Plusnet 😡

  • JakeBetis8 Jake 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇸 (@JakeBetis8) reported

    @Plusnet No getting service. Something down?

  • calsayle14 Callum Sayle (@calsayle14) reported

    So @Plusnet take £273 out of my account incorrectly. Yet its going to take them 5 to 10 days to refund it. Absolutely shite service as per from them.

  • nickschurch Nick Schurch (@nickschurch) reported

    @Plusnet @plusnethelp struggling to get any mobile phone signal in NE Scotland - are there network problems?