Plusnet

Plusnet Outage Report in Haslemere, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Haslemere, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Haslemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Haslemere, Surrey, England 03/21/2026 07:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Haslemere, England

Latest outage, problems and issue reports in Haslemere and nearby locations:

  • smartin Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

  • smartin Steve Martin (@smartin) reported from Petersfield, England

    Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • bish_10 Neil Bishop (@bish_10) reported

    @Plusnet Still cant get through @Plusnet shocking customer service.

  • mistymaria Claire Oatley (@mistymaria) reported

    . @plusnet Interested that when I just called BT to cancel my broadband to switch to you, they said you are part of the BT Group and then tried to get me to stay with them by implying they are the British Airways of the Group and you are RyanAir! How rude!

  • lewyitfc Steve Lewis (@lewyitfc) reported

    @Plusnet Hi, looking for some advice. My son has decided to change his network from you but just started a new month which I’ve paid £10.93 for will I be charged the whole month as he’s only used a few days? Thanks

  • Oojoodeboo Juliette Cannock 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@Oojoodeboo) reported

    @virginmedia Ive spoken to them this afternoon, same story, theyre insisting tjat youve been providing the service but im getting my broadband from plusnet. Your CS team obviously have a script to stick to and are unable to use their own initiative.

  • imfromslum CHRISTOPHER (@imfromslum) reported

    @Plusnet the internet has been down for an hour all lines are busy what’s going on?

  • ColinWarner Colin Warner (@ColinWarner) reported

    @Plusnet your company disabled my email address which runs a business and a registered charity, plus other email 48 hours ago and still it’s not been re-enabled - i didn’t ask for this to happen, what is it that plusnet fails to understand about even basic service provision..

  • ChrisTheDJ Chris Scaryman 🇺🇦 (@ChrisTheDJ) reported

    I have been a huge Plusnet advocate over the years. Something has happened to them in the last 6 months and frankly, I wouldn't recommend them to my worst enemy. Beware - I'm now stuck in contract with these muppets. Don't make the same mistake.

  • WelshDefence WelshDefence (@WelshDefence) reported

    @Plusnet Hi Plusnet. Trying to phone your support line but being re-directed to EE customer support. Anything wrong your end ? using 08004320200 & 03451400200

  • andyigclark Andy Clark (@andyigclark) reported

    @Plusnet If an engineer did come out yesterday they haven't fixed the problem. Tomorrow will be one month since I first made you aware of this problem. It is unacceptable that it hasn't been fixed.

  • GrizzyKing Tommy KING (@GrizzyKing) reported

    @Plusnet Hi, ive ordered my broadband 2 weeks ago. I received a message saying its delayed before its due date. Received the same message thrice and for some reason i cant get through to the customer service to ask about my recent order and the delay.