Plusnet

Plusnet Outage Report in Harlow, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Harlow, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Harlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Harlow, Essex, England 03/11/2026 17:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Harlow, Essex, England

The most recent Plusnet outage reports came from the following cities: London.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Plusnet Issues Reports Near Harlow, England

Latest outage, problems and issue reports in Harlow and nearby locations:

  • NortysTweets Angeline Clean (@NortysTweets) reported from London, England

    Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • LinJaneThe2 Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • DrummerboySJ1 The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England

    @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • LinJaneThe2 Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported from London, England

    @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

  • miktrinh mtrinh (@miktrinh) reported from London, England

    @Plusnet broadband is down in SE23 1AN area

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Hindsyfella Chris Hinds (@Hindsyfella) reported

    @Plusnet Hi, I'm trying to cancel before the 14 day cooling off period. I've been on hold for close to 90 mins. Any chance I can get a call back?

  • Joe23216510 Joe (@Joe23216510) reported

    @Plusnet hi, internet has been down for four hours. I’ve switched off and on a kazillion times. Is there a fault in my area? Postcode is GU98JU

  • scottyhtafc ? (@scottyhtafc) reported

    @Plusnet Our internet has been temperamental for the past week, and tonight it is not working at all. Please can I be compensated for our loss of service.

  • ChrisTheDJ Chris Scaryman 🇺🇦 (@ChrisTheDJ) reported

    I have been a huge Plusnet advocate over the years. Something has happened to them in the last 6 months and frankly, I wouldn't recommend them to my worst enemy. Beware - I'm now stuck in contract with these muppets. Don't make the same mistake.

  • GrizzyKing Tommy KING (@GrizzyKing) reported

    @Plusnet Hi, ive ordered my broadband 2 weeks ago. I received a message saying its delayed before its due date. Received the same message thrice and for some reason i cant get through to the customer service to ask about my recent order and the delay.

  • byebyeclouds Paul Davies (@byebyeclouds) reported

    @Plusnet I was supposed to have broadband on Monday in our new home and I still have no idea when I will be connected - Plusnet service is just awful - just getting technical speak and no answers

  • cocoandgolden Chloe (@cocoandgolden) reported

    @Plusnet a new customer and my line is down, can you help please?

  • BavosoVincenzo Vincenzo Bavoso (@BavosoVincenzo) reported

    @Plusnet what a mickey mouse service is this? £35 per month for the slowest connection in the world! One company to be avoided!!!

  • byebyeclouds Paul Davies (@byebyeclouds) reported

    @Plusnet I was supposed to be connected Monday that didn’t happen then you changed my number then you changed it back but I still have no idea when I’m going live - your service is just awful - no internet now for 5 days and no idea when,if ever, it’s happening

  • WelshDefence WelshDefence (@WelshDefence) reported

    @Plusnet Hi Plusnet. Trying to phone your support line but being re-directed to EE customer support. Anything wrong your end ? using 08004320200 & 03451400200