Plusnet

Plusnet Outage Report in Harlow, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Harlow, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Harlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Harlow, Essex, England 11/26/2025 08:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Harlow, Essex, England

The most recent Plusnet outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Harlow, England

Latest outage, problems and issue reports in Harlow and nearby locations:

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • DrummerboySJ1 The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England

    @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • hiltigun6 hilton (@hiltigun6) reported

    @Plusnet bloody hopeless so much for excellent customer service,been trying 3 times on hold for over 30mins to get through why don't they have an email response?🤬

  • ventureworksuk Venture Works (@ventureworksuk) reported

    @Plusnet broadband on and off every 30 minutes. Will be cancelling and changing providers…. Clearly line problems nationally when you look at downdetector but no acknowledgment of this.

  • Bpoool3 Bpoool (@Bpoool3) reported

    @Plusnet How can you charge people extortionate amounts when they no longer have a contract with you?! Apparently it's cos I didn't cancel in time even though my contract has ended. And still they aren't cancelling it when I've already left!! Hoping to charge me more money?!!!?!

  • CharlieLamkin Charlie May (@CharlieLamkin) reported

    @Plusnet been without internet since 29th Dec due someone crashing in to & destroying the cable box - i’ve not received a single update from Plusnet. Yet BT and Sky customers are being kept updated - the fix has now been delayed to 13th Jan!! When will I receive compensation?

  • swolough Seamus O'Loughlin (@swolough) reported

    @Plusnet "Whatever you need our help with, we’re here to give you a hand". 35 mins on hold waiting to speak to someone - certainly doesn't feel like great customer service.

  • amcgarrigle1703 Sea-Lord (@amcgarrigle1703) reported

    @SkyUK @Plusnet repaired a fault within 24hrs to go with sky who wanted to charge me more an extra £5 to be precise for a worse call-out service yeh safe to say the door salesman was told to bolt.

  • bodgeratheart phil shard (@bodgeratheart) reported

    @Plusnet I should have had an internet connection on the 3rd still no connection I paid 3 weeks ago took over a week to tell me my connection date which has been and gone Then you send me an email "your bill is ready to view" what bill? I paid you upfront for a "service "

  • BigBearNPog BigBearN (@BigBearNPog) reported

    @Plusnet I just switched to plusnet data and now twitter stopped working on data, do you know how to fix this?

  • Plusnet Plusnet (@Plusnet) reported

    @dawnhudson19831 Good Morning Dawn I'm very sorry to hear that you are having problems with the broadband. Would you please send a DM with your account username so we can look into this for you. Joshua - Plusnet Sheffield

  • allygliptin ally (@allygliptin) reported

    @Plusnet I want to make a complaint on behalf of my elderly parents for the way you have treated them, however, I don't have an account with yourselves. How do I do this?