Plusnet

Plusnet Outage Report in Harlow, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Harlow, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Harlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Harlow, Essex, England 01/17/2026 01:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Harlow, Essex, England

The most recent Plusnet outage reports came from the following cities: London, Great Dunmow and Enfield Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Harlow, England

Latest outage, problems and issue reports in Harlow and nearby locations:

  • DrummerboySJ1 The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England

    @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MRCHR1STIAN Mr Christian (@MRCHR1STIAN) reported

    @Plusnet Issue gone, service back to normal 👍

  • sophoftheyear Soph(isticated) (@sophoftheyear) reported

    Been without a working phone now since Friday, due to issues moving my old number over to @Plusnet. Been trying to call customer support all week, but with little luck. One advisor just hung up on me instead of putting me on hold. When is this going to get sorted out PLEASE

  • Plusnet Plusnet (@Plusnet) reported

    @nainasavraj Hi Naina, I'm really sorry to hear this loss of service is interrupting your work. If we've already booked an engineer, it sounds like the situation isn't something we can resolve remotely; so we'd need to wait for the engineer visit to complete first. -Tony Plusnet Sheffield

  • Jodparsons Joanne Parsons (@Jodparsons) reported

    @Plusnet I want to leave as your service is so poor I have found it impossible to work from phone. Please call me immediately to advise my contact date so I can terminate asap

  • TIFO5I TIFO5I (@TIFO5I) reported

    @Plusnet Yes. But I'm at wrk today until 8pm. Busy is a good thing, but not at a customer service expense.

  • dontasciime mememememe (@dontasciime) reported

    @Plusnet your mobile login site is ******* crap

  • Rozzakro KRO.rozza (@Rozzakro) reported

    @Leslemcee @Plusnet Having the exact same problem, one week no service , seem stuck between my new and old number after porting. Customer service useless, just fobbed off with were working on it but don't know when it will be fixed. Luckily on a 30 day contract so be cancelling soon. Awful

  • Rozzakro KRO.rozza (@Rozzakro) reported

    @Plusnet when are you goin to fix my connection problem from porting my number ? Tired of hearing "were fixing it but can't give a time scale" terrible start to my contract with you, 1 week in and still no service.

  • gravula Gravin (@gravula) reported

    @sophoftheyear @Plusnet Been over two weeks for me, some folks longer. Plusnet forum full of people with same issue. No end in sight. They’ll be trying to take the next monthly payment soon, won’t reply when asked if they’ll pause billing until it’s resolved for those affected.

  • RiddollsLucy Lucy Riddolls (@RiddollsLucy) reported

    @Plusnet is there another way to contact customer rather than telephone or robot, I can’t get an answer anywhere.