Plusnet outages and service status in Harlow, England

Problems in the last 24 hours in Harlow, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Harlow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Harlow, England

Latest outage, problems and issue reports in Harlow and nearby locations:

• 
  Danté Banks (@Dante_Banks) reported 2 minutes ago from Tottenham, England

  @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

• 
  The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported 4 minutes ago from Enfield Lock, England

  @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

• 
  Tasha Fine (@branat01) reported 23 minutes ago from Enfield Lock, England

  @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

• 
  Danté Banks (@Dante_Banks) reported 39 minutes ago from Tottenham, England

  @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

• 
  Tasha Fine (@branat01) reported 40 minutes ago from Enfield Lock, England

  @Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service

• 
  Tasha Fine (@branat01) reported 45 minutes ago from Enfield Lock, England

  @Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!

• 
  Tasha Fine (@branat01) reported 54 minutes ago from Enfield Lock, England

  @Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!

• 
  Danté Banks (@Dante_Banks) reported 55 minutes ago from Tottenham, England

  @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard Holliday | Author 🇬🇧 (@rjph_author) reported 3 minutes ago

  @Plusnet Thanks! I've switched email addresses but the verification email still never appeared. I now can't log into my Community account (I'd used same username/pw as my Plusnet customer account for ease) and the password reset email isn't appearing. Most confused!

• 
  Tanya Ho (@tho78450) reported 4 minutes ago

  @gary_mutimer @EE Total con. What's the use of being hassled by Plusnet to move to fibre broadband and getting a copper speed. Rank customer service. After five calls (three of which the call was cut) the adviser refuses to repeat their name and eventually tells me "complain online" HOW???

• 
  exe | @terminate (@terminate) reported 4 minutes ago

  Dear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) — I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET

• 
  GM Mark Howitt (@MarkHowitt) reported 6 minutes ago

  @Plusnet Might be quicker to cancel my DD but let's see if they do- and it's GM Howitt.

• 
  Sarah (@WriteMindedPub) reported 10 minutes ago

  Warning to anyone thinking of switching to @EE - I’m switching to @plusnet on the same plan, £30 a month cheaper. Paid my final bill and an £86 exit fee on Friday. They cut me off the next day - six days b4 the switch. Still can’t get an explanation. Terrible service @EE

• 
  (((Tim from Radio Clash))) 🌈 🏳️‍🌈💛🤍💜🖤 (@radioclashblog) reported 11 minutes ago

  Sadly we are still last mile copper here, no Community/Open Reach fibre yet but we do have Virgin Media (old cable)... Yes I know...but I suspect support will be as **** like nearly all of them now....if Plusnet wasn't dropping phones and Zen wasn't hyper expensive I'd use them.

• 
  TheCureIsWorseThanTheDisease (@cureisworse) reported 12 minutes ago

  @Plusnet Ok. I will wait for them to contact me then as I'm not chasing again, given I get ofcom-mandated compensation for missed appointments and delays of starting a service after an agreed date.

• 
  Heena Modi Ⓥ 🌱 (@PlantShift) reported 13 minutes ago

  @Plusnet I've texted help to 07800008121 as my internet keeps dropping out. I look forward to hearing from someone soon.

• 
  Rogue (@barrelrogue1723) reported 14 minutes ago

  AVOID @Plusnet for yr Internet Pull you in with fake fast Internet speeds! After 2 months absolutely slow as ****! Ring up complain same old bullshit its at yr end! No it @Plusnet 's end 100%! AVOID!!! 10+yrs with them and they treat you like ****! Glad ive ended me contract!!!

• 
  Thomas Luke Robinson (@thomaslukerobin) reported 15 minutes ago

  @Plusnet my wifis been down all day, told I need to book an engineer, text service hasn't replied and when I call says issues with your system to book engineers?