Plusnet

Plusnet Outage Report in Harlow, Essex, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Harlow, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Harlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Harlow, Essex, England 11/21/2025 18:15

November 21: Problems at Plusnet

Plusnet is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Harlow, Essex, England

The most recent Plusnet outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Harlow, England

Latest outage, problems and issue reports in Harlow and nearby locations:

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • theyorkshirejo jodie laura is becoming a werewolf awoooooo (@theyorkshirejo) reported

    @plusnet of course no one replies. My internet has been down for FOUR HOURS now

  • hannahhallsnaps Hannah (@hannahhallsnaps) reported

    @Plusnet It is now - by the time I got a text it said there wasn’t an issue though - would be helpful if you web updates were actually kept up to date too.

  • peter_ross15 peter ross (@peter_ross15) reported

    @Plusnet what is going on eith your network, no signal, unable to make calls, message saying not on network, in watford Herts area

  • lauraCmaguire ⭐️Laura (@lauraCmaguire) reported

    @Plusnet shocking customer service, unable to reset password via phone and website, what am I supposed to do. I’ve been advised to email but your call handler told me that the wait time for a response is very slow. I want to cancel my contract as it’s up for renewal in July.

  • gavinwallace30 Gavin Wallace (@gavinwallace30) reported

    Any problems with coverage in the EH55 are @Plusnet

  • goonernick Nick Taylor (@goonernick) reported

    @ezzeeegooner @O2 @SkyUK I've never heard of that. Their agreement will be with o2 only. All companies use one of either Vodafone, EE, O2 or 3. ( I think). For example BT and Plusnet use EE. Best checking with sky though...

  • LeanneBennett Leanne (@LeanneBennett) reported

    Folks add @Plusnet to your list of companies to avoid. They have been charging me £10 more every month for the same service I had before I moved to this house. They bungled my house move in March. They promised me an ADSL filter they never sent. (I had to buy one)

  • millis_mikey Mikey Millis (@millis_mikey) reported

    @glossopbill @Plusnet I’m the opposite, mine has been down since about 16:30 and still waiting for a call back 😣

  • jane_bolt Jane (@jane_bolt) reported

    @bt_uk apparently you're holding up my broadband connection that I ordered with plusnet on 20th April. Still no progress can you help?

  • EUPDfeelslike P (@EUPDfeelslike) reported

    Urgh my internet has been down for almost 24 hours and keep randomly losing 4G, sort it out! @Plusnet