Plusnet

Plusnet Outage Report in Great Malvern, Worcestershire, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Great Malvern, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Great Malvern, Worcestershire, England 01/15/2026 15:55

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Great Malvern, England

Latest outage, problems and issue reports in Great Malvern and nearby locations:

  • solmeister01 Neil Sollis SRB/SRH (@solmeister01) reported from Worcestershire, England

    @Plusnet why is your broadband so slow absolutely terrible

  • ryanfaf Ryan Price (@ryanfaf) reported from Worcestershire, England

    Hey there @Plusnet my internet is down. And there is no one answering your phone.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SamuelR Sam (@SamuelR) reported

    @Plusnet I was told by tech support to buy a new microfilter and that I would be able to have the credit for it applied to my account - however the person I spoke to did not open a ticket or any way for me to send the receipt. Can you please help?

  • Steveuk2030 geordielad2030🏴󠁧󠁢󠁥󠁮󠁧󠁿 #NUFC (@Steveuk2030) reported

    @Only1JG18 I've been with plusnet a few year without any problems

  • DOOGY43543492 DOOGY (@DOOGY43543492) reported

    @Plusnet I’m with you at the moment but I’ve been without any broadband for nearly 2 weeks ,had 2 engineers out to fix it but it can’t until OPENREACH put a spare port in the cabinet,I’m 73 and need it to keep in touch with my grandchildren but Openreach don’t seem to care about the old.

  • ShelleyEdryn Shelley Williams (@ShelleyEdryn) reported

    @Plusnet Appreciate this is a let down from @OpenreachHelp not PN but as I have to liaise through yourselves to ensure pressure is put on them to solve the issue and not to just not turn up on the day causing our previous internet contract to terminate and costing all involved time and £!

  • PNEPhil Phil 💙 🇺🇦 (@PNEPhil) reported

    @loupnefc I'm now with bt mobile on sim only. There's also plusnet. Both use the ee network. I don't think plusnet do phones though, pretty sure bt do. EE are horribly expensive which is y I decided to go sim only

  • Plusnet Plusnet (@Plusnet) reported

    @rockfieldsteve I'm really sorry it's been difficult for you to cancel the BT sports. I can sort it for you straight away! I'd just need to take the account username please? - Curtis, Plusnet Sheffield

  • DOOGY43543492 DOOGY (@DOOGY43543492) reported

    @WeAreOpenreach My service provider ‘ PlusNet ‘ has contacted OPENREACH on several times about a new port being installed in the cabinet, after breaking YOUR PROMISE to get it done by 2nd November which wasn’t done OPENREACH have told PlusNet that you don’t have any plans to fix it

  • redfellterrier Tony King (@redfellterrier) reported

    @Plusnet It is resolved but a 4-day response time is pretty poor and entirely in keeping with my experience of trying to contact Plusnet.

  • BillyBalls20 Billy ***** (@BillyBalls20) reported

    @Plusnet never have I come across a more incompetent company than this lot, completely useless, messed up my bill, lied to me continually about installation of upgrade and impossible to contact…. anyone recommend a good broadband provider?

  • BillyBalls20 Billy ***** (@BillyBalls20) reported

    @Plusnet stay away from this bunch of clowns, terrible customer service along with lies from sales staff!