Plusnet

Plusnet Outage Report in Great Malvern, Worcestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Great Malvern, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Great Malvern, Worcestershire, England 01/10/2026 02:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Great Malvern, England

Latest outage, problems and issue reports in Great Malvern and nearby locations:

  • ryanfaf Ryan Price (@ryanfaf) reported from Worcestershire, England

    Hey there @Plusnet my internet is down. And there is no one answering your phone.

  • solmeister01 Neil Sollis SRB/SRH (@solmeister01) reported from Worcestershire, England

    @Plusnet why is your broadband so slow absolutely terrible

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • hollylaws1989 holly (@hollylaws1989) reported

    Absolutely furious with @Plusnet - I’ve been waiting over 3 months for internet and still nothing! I call them weekly and seem to be forever waiting for call backs that never happen! I just want internet

  • secretspartacus Judy Hamilton #CEV #WearAMask 😷 #EnoughIsEnough (@secretspartacus) reported

    It’s now an hour past the call back time booked yesterday and 25 hours past the call back booked the day before and still nothing. Your so called “award winning customers service” is crap @Plusnet

  • emilyjhjones Emily Jade (@emilyjhjones) reported

    @Plusnet absolute shambles customer service - broadband activation date delayed by a week, then another week, with no explanation. This after being told we didn't need an engineer. Now other half is stuck on hold waiting for an explanation.

  • _jaspervdz Jasper van der Zalm (@_jaspervdz) reported

    @Plusnet #customerservice is #appalling. No broadband. Delay after delay. 2 hours on hold and still no further forward. #fail

  • tradingfaceswxm Andy Watson (@tradingfaceswxm) reported

    Hey @Plusnet. Any particular reason why my Internet service has gone really crap since I decided to make the switch to one of your competitors?

  • colindimages colin duffy images (@colindimages) reported

    @Plusnet tried to speak to you via your call centre in order to claim reward. On hold for 15 mins then answered, got put back on hold for another 10 mins then just cut me off. No easy way to speak to someone it seems. Poor service

  • idiot_random Soliloquy (@idiot_random) reported

    @Plusnet If you continue to drop your service this evening, I will cancel and sue you for breach of contract.

  • ElvisAintDead97 Hannah 🐸🍄 (@ElvisAintDead97) reported

    Thanks to @Plusnet, we just wanted to change our broadband over and they have completely blocked and deleted our number through open reach so now there is massive problems with our new contact getting sorted :)

  • FKbillie ⭐💙 🇺🇦🇪🇺#FBPA #FBPE (@FKbillie) reported

    @Plusnet @milesp02 Hi, I'm also having signal issues ie no coverage in NW London. I've tried your app's coverage checker but it didn't work. What can be done?

  • Joelong76 Bob Friend (@Joelong76) reported

    @ThreeUKSupportwhat gives? signal has been awful for days now yet my other #Plusnet SIM is fine, trouble is you provide my all you can eat #mobilebroadband, going to have to review if I stay with you at renewal