Plusnet

Plusnet Outage Report in Great Malvern, Worcestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Great Malvern, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Great Malvern, Worcestershire, England 12/20/2025 05:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Great Malvern, England

Latest outage, problems and issue reports in Great Malvern and nearby locations:

  • ryanfaf Ryan Price (@ryanfaf) reported from Worcestershire, England

    Hey there @Plusnet my internet is down. And there is no one answering your phone.

  • solmeister01 Neil Sollis SRB/SRH (@solmeister01) reported from Worcestershire, England

    @Plusnet why is your broadband so slow absolutely terrible

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @graemeburton Thanks for getting in touch, sorry to hear you want to cancel your BT Sport package. We’re not able to cancel here, please call 0800 013 2632 and my colleague will be happy to help. - Curtis, Plusnet Sheffield

  • tracebicyturner Tracy Antonio MIAB cert.acc. (@tracebicyturner) reported

    @Plusnet Ok that’s very odd as I haven’t changed anything. But yes please help.

  • chimerical_sage Cal ★ liberate the world (@chimerical_sage) reported

    @Plusnet Thanks Plusnet. I’ll read that to try to figure out why the charge falls on me, but what about the fact I’m still having issues? It seems unfair to charge me when the issues aren’t fixed. Will it cost £60 every single time you come out to see what the problem is?

  • Ephemeral_Goods Twisted Ephemera 💙 (@Ephemeral_Goods) reported

    ****** internet shopping is hard Virgin ramped up my bill by adding things I never asked for nor wanted, Talk talk website doesn't work, plusnet want to charge £50 for BT landline - yeah ok, get ******. Shell are offering broadband HELL NO, NOW is owned by Murdoch, & sky, so no.

  • RobBluedreamer Rob Allen (@RobBluedreamer) reported

    @Plusnet It’s not always about price. Alas Plusnet has become the same as the others, onboard as many new customers as you can with “cheap” deals but fail to look after existing customers. A symptom of short term profits demanded by shareholders.

  • tracebicyturner Tracy Antonio MIAB cert.acc. (@tracebicyturner) reported

    @Plusnet No know issues apparently. Tried to connect again just now and it won’t connect. Tried turning router off and on again but that hasn’t worked. When it tried to send an automated email to you it keeps saying the url doesn’t exist.

  • GillFont GILL (@GillFont) reported

    @Plusnet Really? We've got the best package you can offer, slow to stop service and not rural setting. Got the booster you advised, still awful and stuck with it. Heads up, avoid Plusnet.

  • kateweb Kate W (@kateweb) reported

    @Plusnet Hi-A manager called yesterday, while I was in a meeting and unable to pick up. He left a voicemail (with no contact details) saying he would call again later, but didn't; I haven't had an email or text this morning. So I'm still waiting for my complaint to be escalated.

  • BoothBuzz Vicky Booth (@BoothBuzz) reported

    @Plusnet how come after 15 days after my connection date am I still waiting? @OpenreachHelp can you help?

  • caldyr99 Martin Frowd (@caldyr99) reported

    @plusnet Any chance you can fix your download speeds in Kent please? ME4 postcode. Getting download speeds of barely 1mb/s the last three days while trying to download software, games, music to a brand new PC. Not good enough.