Plusnet outages and service status in Great Malvern, England

Problems in the last 24 hours in Great Malvern, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Great Malvern, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Great Malvern, England

Latest outage, problems and issue reports in Great Malvern and nearby locations:

• 
  Neil Sollis SRB/SRH (@solmeister01) reported 13 minutes ago from Worcestershire, England

  @Plusnet why is your broadband so slow absolutely terrible

• 
  Ryan Price (@ryanfaf) reported 38 minutes ago from Worcestershire, England

  Hey there @Plusnet my internet is down. And there is no one answering your phone.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rich Foxen (@RichFoxen) reported 1 minute ago

  @WeAreOpenreach Hi, Openreach works at the end of Upper Park Road in the CO7 area seem to have caused a broadband outage for me (PlusNet customer). Connection dropped around 9pm on Tuesday 17th of January. Can you check if this is related and advise? Thanks!

• 
  Abi (@AbiSpurs26) reported 2 minutes ago

  Has anypne else's @Plusnet gone down

• 
  Timulo (@Timulo) reported 4 minutes ago

  @Plusnet Spoke to 2 this morning. Sorry you're 5 days late, our system says no We sent email, fact you didn't receive not our problem. Why would I not claim if I knew how? I'd understand if I was months over but 5 days! Customer service....hmmmmm

• 
  Andrew Lloyd-Phillips (@lloyd_phil18432) reported 4 minutes ago

  @Plusnet thanks again for cutting our broadband of before the payment date, good customer service NOT 👍

• 
  Rosie L (@DONNYDIVArl) reported 5 minutes ago

  So... for the 2nd time in a week @Plusnet @plusnethelp have not got back to me after promising to do so to resolve an account complaint. I'm officially bored. Do I really have to make 8 calls to resolve a very simple issue. 9th looming...

• 
  Gladimir (@DrGladimir) reported 5 minutes ago

  @JessfromW At least with plusnet you can speak to a nice person in the UK usually, who attempts to help, not some evil 3rd worlder who will say or do literally anything to stop you getting an open reach visit (although I've disappointingly got someone from the subcontinent,in the UK, once).

• 
  gazza (@ShaunGaz) reported 6 minutes ago

  @Plusnet u closed im still working dog shite - what a crap service and put the charges up...My evening shite cause of planet plusnet

• 
  Commonsense1974 (@commonsense7574) reported 6 minutes ago

  @DerylLynn @Plusnet They work on a 3F policy. Find it, fix it, f@&k another one up. Joking aside, it’s disgusting really.

• 
  Alyssa Jade C (@AlyssaJade7274) reported 9 minutes ago

  @Plusnet You haven’t answered my question. What good is it doing that at midnight when you are closed? And when the issue is intermittent? Why is it so difficult to just say when engineering is going to occur? Its not like you don’t know.

• 
  Steve 'beyond the bounds of respectability' (@Stever_wales) reported 16 minutes ago

  @Plusnet i am unable to reach you on your number 03301239123 from abroad. all other UK numbers I have called tonight have been fine, so I know its not network issue my side. every one of your social media channels I try to engage with, tells me to call the number. you need to improve your AI BOT responses, or at least get the customers complaint read.