Plusnet

Plusnet Outage Report in Great Malvern, Worcestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Great Malvern, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Great Malvern, Worcestershire, England 01/12/2026 10:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Great Malvern, England

Latest outage, problems and issue reports in Great Malvern and nearby locations:

  • ryanfaf Ryan Price (@ryanfaf) reported from Worcestershire, England

    Hey there @Plusnet my internet is down. And there is no one answering your phone.

  • solmeister01 Neil Sollis SRB/SRH (@solmeister01) reported from Worcestershire, England

    @Plusnet why is your broadband so slow absolutely terrible

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • HassHaseeb1 Hass Haseeb (@HassHaseeb1) reported

    @Plusnet is there a problem with the service, my broadband has been up and down all afternoon

  • laurensc0tt lauren🍒 (@laurensc0tt) reported

    @Plusnet please help! Wifi router won’t connect to the internet and out of options for things to try. Any suggestions?

  • Molly_ATT Molly Taylor (@Molly_ATT) reported

    @Plusnet £8.40 is TINY compensation for the damage you've caused & for the hours I've lost at work. Your advisor said it would be fixed in 24hrs, 72hrs later & we're still waiting. This is unacceptable. You need to fix the issue asap OR compensate us properly for hrs lost & stress caused

  • johnnytwoscoops John Mathias (@johnnytwoscoops) reported

    @Plusnet why can I not receive ANY calls on my mobile? One of your operators says there is an mobile outage but NOTHING on your status update !I’ve been waiting in all day for a call from ICU where partner is and nothing but they called 4 times what is going on this is appalling

  • Plusnet Plusnet (@Plusnet) reported

    @drummerwhitey Hi Steve, I'm terribly sorry you're not having the greatest experience with us, I'm really disappointed in hearing this and the service we offer is something we're really proud of at Plusnet.

  • johnnytwoscoops John Mathias (@johnnytwoscoops) reported

    C’mon then @Plusnet , your customer service is a joke never pick up , still unable to receive any calls and partner in ICU in hospital , need phone to work to speak with them but absolute zero response from you #shameonyou #getintouch #disgracefulcustomerservice

  • AndrewExplainer Andrew Knowles - Social Media Training (@AndrewExplainer) reported

    Hey @bt_uk - where's that £75 card your sales guy promised? You know, the one who called after we told you we were moving to @Plusnet? You'll get it in just a few days, he said. So we waited. After a couple of weeks we spent an hour on chat with your support team.

  • TimWhitemore Tim Whitemore (@TimWhitemore) reported

    @ottocrat @giffgaff @ThreeUK PlusNet. Good customer service also.

  • dr_smithy Stu (@dr_smithy) reported

    @plusnet Morning. I've had an email to say "Unfortunately, we've been unable to take your Direct Debit payment this month". My account says a DD is in place. Help please.

  • smsburn Simon Burn (@smsburn) reported

    @Plusnet No problem Emily. Someone at Plusnet found the account and an engineer from Openreach fixed it at the cabinet this morning.