Plusnet

Plusnet Outage Report in Great Malvern, Worcestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Great Malvern, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Great Malvern, Worcestershire, England 12/13/2025 13:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Great Malvern, England

Latest outage, problems and issue reports in Great Malvern and nearby locations:

  • ryanfaf Ryan Price (@ryanfaf) reported from Worcestershire, England

    Hey there @Plusnet my internet is down. And there is no one answering your phone.

  • solmeister01 Neil Sollis SRB/SRH (@solmeister01) reported from Worcestershire, England

    @Plusnet why is your broadband so slow absolutely terrible

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • XABBYX24 😔🙏🙂 (@XABBYX24) reported

    @Plusnet Service is down in some areas?

  • WhamHideout Wham (@WhamHideout) reported

    @AlisonM27012650 @Plusnet Looks like they down totally now

  • dtoutoungi Danielle Toutoungi (@dtoutoungi) reported

    @plusnethelp @katjdenham Incredible level of incompetence from Plusnet: arranged a broadband upgrade for my mum, specifically agreeing for the switch not to happen till next Friday when I am there to help her sort it... 1/2

  • allegoricpig13 ЯĀBBiTøfBŌЯG (@allegoricpig13) reported

    So @Plusnet where is my splitter you sent a week and a half ago, oh and why am I paying for fibre when we don’t have fibre, the connection is crap yet we were told that we would have the same as before, sort this out

  • SnahBhatti Snah Bhatti (@SnahBhatti) reported

    @Plusnet @plusnet why am I still on hold again despite asking someone to contact me! This #shambles #worstinternetprovider in the UK AVOID @Plusnet AT ALL COSTS IF YOU WANT HELP FROM CUSTOMER SERVICES AND NO ONE LYING TO YOU!

  • tricyclist100 tricyclist♂ (@tricyclist100) reported

    @Plusnet Not to worry - I ended up calling support on the phone.

  • EvelynWilcock Evelyn Wilcock (@EvelynWilcock) reported

    @Plusnet @ChristopherCWilcock @Plusnet Bad reception last night with lots of buffering. Why is this happening after we subscribed to your fibre? And why worse than BT using the same lines. Sort this out please.

  • Sazsaz2020 SazS (@Sazsaz2020) reported

    @Plusnet The problem occurred yesterday - prior to that the speeds were fine. Wired connection is fine. Changing channels doesn't help. Seems to be an issue with the wifi signal itself. New router??

  • thorburn_mandie Mandie Thorburn (@thorburn_mandie) reported

    @Plusnet your contact number needs updating, I have tried to contact you on both numbers on your website which no longer exist. I am trying to find out why my internet for the past 2 weeks has been shocking, not a very happy customer here

  • proactivepaul Paul Brannigan (@proactivepaul) reported

    @Plusnet any chance of a response to support ticket 219049467 ?