Plusnet

Plusnet Outage Report in Great Malvern, Worcestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Great Malvern, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Great Malvern, Worcestershire, England 12/23/2025 23:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Great Malvern, England

Latest outage, problems and issue reports in Great Malvern and nearby locations:

  • ryanfaf Ryan Price (@ryanfaf) reported from Worcestershire, England

    Hey there @Plusnet my internet is down. And there is no one answering your phone.

  • solmeister01 Neil Sollis SRB/SRH (@solmeister01) reported from Worcestershire, England

    @Plusnet why is your broadband so slow absolutely terrible

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @paulvgreenall Thanks for getting in touch, sorry to hear you want to leave Plusnet Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. - Noor

  • ggrayson19 ggrayson (@ggrayson19) reported

    @Plusnet @plusnethelp Thanks to Matthew S for sorting out our faulty broadband. Was worried given the other comments here but I've *always* had good customer service from Plusnet tech support.

  • TheNuttyMummy Claire (@TheNuttyMummy) reported

    @Plusnet broadband not working right for 3 days now! Reported the problem online and heard nothing back yet! Worst internet ever!!

  • JLT1950 Jenny Taylor (@JLT1950) reported from Hebden Bridge, England

    @plusnethelp #plusnet How can a company delete a whole email account with no written confirmation from the customer?Told I received an email on 18th to tell me, I didn’t get it. Won’t be recommending #plusnet

  • paulmcl59537085 paul mclaughlin (@paulmcl59537085) reported

    @Plusnet its ok you giving all data what about sorting out my service since go live date absolute rubbish and your tech support very slow and dont have a clue how to sort it just 14 days to go and i walk free out of the contract and i will be gald to see the back of this provider .

  • EJFisher2 E J Fisher (@EJFisher2) reported

    Has anyone else has a problem with @Plusnet or @plusnethelp? My mother, who is in her 80’s, has been waiting for over two weeks(!) for them to get back to her about her house phone that isn’t working. She chose them for good customer service. Disgusted.

  • pabreen8924 pabreen8924 (@pabreen8924) reported

    @Plusnet Has anyone actually managed to talk to a person on the help line?

  • peterdermaurer peter wright (@peterdermaurer) reported

    @Plusnet don’t forget about customer service nice people if you actually get to talk to them

  • LazBlazter Larry Mount (@LazBlazter) reported

    @plusnethelp @Plusnet I'm trying to help my 92 year old, deaf, father in law report a broadband and phone issue to you. What a shockingly bad site you offer. A fault system that loops you back to the starting point, no online chat connection.

  • kevf12345 Blahhh (@kevf12345) reported from Dudley, England

    @Plusnet Unless you have been a customer for a longtime then you get ignored