Plusnet

Plusnet Outage Report in Great Malvern, Worcestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Great Malvern, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Great Malvern, Worcestershire, England 01/16/2026 02:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Great Malvern, England

Latest outage, problems and issue reports in Great Malvern and nearby locations:

  • solmeister01 Neil Sollis SRB/SRH (@solmeister01) reported from Worcestershire, England

    @Plusnet why is your broadband so slow absolutely terrible

  • ryanfaf Ryan Price (@ryanfaf) reported from Worcestershire, England

    Hey there @Plusnet my internet is down. And there is no one answering your phone.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Damommin Damommin (@Damommin) reported

    @Plusnet howdy Plusnet, we've had no service for the past 12 hours, any idea what is happening?

  • findmeacrypto findmeacrypto (@findmeacrypto) reported

    @daleh43 @Plusnet Good luck, they promised me a refund and then took a payment the next month instead of refunding me. Shambles of a service.

  • NeanyBa Barney Mc Neany (@NeanyBa) reported

    @gymforthesoul Plusnet works v well for me JD and I'm regularly in the south with no cross border issues or charges. It also uses the EE network which has decent coverage here

  • malgpz900 Malcolm Dixon (@malgpz900) reported

    @Plusnet internet has been down all day. Any problems in NE62 area?

  • fooflington 𝙼𝚊𝚝𝚝𝚑𝚎𝚠 𝚂𝚕𝚘𝚠𝚎 🇪🇺🇬🇧🌈🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@fooflington) reported

    @dmchapman Seems I'm an outlier but I've had very few issues with @Plusnet

  • J006006 JD.006 (@J006006) reported

    @Plusnet In that case, explain why when everyrime I contacted you about the constant and numerous issues, you just reply - this is the best we can do, you need to buy 3rd party expensive equipment that may not help, we can't make it work better and we don't guarantee a working service?

  • Plusnet Plusnet (@Plusnet) reported

    @AlvoAlvis Hi James, I'm sorry to hear you've not heard anything back yet regarding the fault that was raised. I've gone and updated the ticket with news concerning this. Please let us know if you need any more support. -Tony Plusnet Sheffield

  • niamhrob Niamh (@niamhrob) reported

    @plusnet my internet keeps switching off and on again. The connect has also gone really slow like it did before it cut off for a month back in October. Can someone please have a look at it remotely before it completely packs in again. Continual poor service this. Really bad.

  • long_rosee rosee long (@long_rosee) reported

    @malgpz900 @Plusnet I’m in Fulham and haven’t had any service since 7am. I’m told it’s an external fault and may not be restored until 4pm tomorrow….x😱

  • KateKirk79 Katie Kirk (@KateKirk79) reported

    @Plusnet Wow - I've been your customer for years and you're trying to charge me £114.99 because I am moving house...unless I start a new contract with you at a higher cost per month! I am moving house, I have NO money. Was not expecting this at all when trying to arrange :'(