Plusnet outages and service status in Great Barrington, England

Problems in the last 24 hours in Great Barrington, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Great Barrington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Great Barrington, England

Latest outage, problems and issue reports in Great Barrington and nearby locations:

• 
  Faye Dobson (@FayeDobson) reported 19 minutes ago from Carterton, England

  @BBCBenThompson actually spoke with @Plusnet yesterday as I was out of contact paying over the odds asked if I could have the "new customer" deal was basically told no even though I have been a customer for many years. So I've cancelled for a cheaper deal. #nodiscountforloyalty

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  namecantbebrank (@alreetson) reported 3 minutes ago

  @bt_uk Since Tuesday, it's been an exasperating experience trying to understand what has happened and why. Her annex is now effectively redundant and she is confused about if she is, post-takeover, a BT customer or a Plusnet customer, and keeps getting stonewalled on the phone.

• 
  Onetruefraggle (@onetruefraggle) reported 9 minutes ago

  @KaiGWatson Plusnet. Talking to customer service who speak English is all I care about

• 
  Dog off the leash. (@paulturner2012) reported 10 minutes ago

  Plusnet asking for my home phone number as security after they have already withdrawn home phone service. Are they ***************? Now realise they are owned by BT. That explains it.

• 
  estevén (@superpaddiepads) reported 14 minutes ago

  @LessGrumpy @virginmedia Whenever I’ve had issues with Virgin it’s never been a UK call centre I’ve spoken to. Tend to avoid now but just left again after a couple of years of thankfully issue free broadband. Moved to PlusNet which is Openreach rebranded but far cheaper.

• 
  looms (@bloomtrader) reported 22 minutes ago

  Plusnet is absolutely garbage no option to cancel online have to call them. Plus their website has been down for ages to even get that number. Joke.

• 
  Clareq12.bsky.social- REAL socialists wear masks😷 (@ClareQ12) reported 22 minutes ago

  @Plusnet @EE Also, the internet speeds are pretty pathetic. About 120mbps rather than the 500 they promised. So @Plusnet I have 2 questions for you: 1) how good is your "award winning" customer service? 2) what's your contract cooling off period, and do you know other companies exist?

• 
  Nicky Robson (@Nicky_Robson) reported 25 minutes ago

  @plusnet of all the organisations I've had to deal with after my father's death you have been the worst. No dedicated bereavement team, no sensitivity & unhelpful in the extreme. Why do you make a stressful & upsetting task so hard?

• 
  Daren (@DazzaBoro) reported 25 minutes ago

  @Plusnet Your 900mbps is a joke. Wish I had never left @zeninternet . I was on 57mbps service with them and it was faster than your new service we have opted in too. How can this be? To be fobbed of with you should use a cable to connect is very poor.

• 
  Mini, 🌈Cooper and 🌈Dora’s mum (@CoopandDorasMum) reported 27 minutes ago

  @NewForestDog I’ve been with Plusnet for 8 years. It’s only ever gone wrong during install so very reliable once up and running. Definitely easy to speak to a human. I’d rate them as ‘good enough to not leave’ which is as good as any customer service gets from me these days!

• 
  sussexgirl (@sussexgirl3) reported 30 minutes ago

  My sister who was with plusnet but was then changed to EE ( Both part of B.T.) It has taken 3 mnths but they have lost her landline , given another which means telling everyone. So Brit Telecom not world leaders in communication but champions of very poor service .