Plusnet Outage Report in Carterton, Oxfordshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Carterton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Carterton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Carterton, England
Latest outage, problems and issue reports in Carterton and nearby locations:
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Faye Dobson (@FayeDobson) reported from Carterton, England
@BBCBenThompson actually spoke with @Plusnet yesterday as I was out of contact paying over the odds asked if I could have the "new customer" deal was basically told no even though I have been a customer for many years. So I've cancelled for a cheaper deal. #nodiscountforloyalty
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Abby Jones (@A88yJones) reported from Cassington, England
@Plusnet @plusnethelp we’ve just moved house and STILL no internet despite your promise it would be with us 2 weeks ago. Tried phoning but in never ending queue. Making WFH very difficult😡
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will (@willtomuk) reported from Purton, England
@Plusnet hi. Are you doing fibre to the door? We have just had fibre installed on our street. The phone line broadband is poor do now want to use the fibre network.
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Michelle ♡ (@Micheylou96) reported from Westcot Barton, England
Will never have @Plusnet again, absolutely useless, bit difficult to work from home with no internet every other day🤬 literally problems from the start and now this
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Daemon D6 (@Daemond6) reported
Funny how Plusnet only offered us a contract renewal AFTER we've switched to virgin. And I STILL have to deal with their shitty queues to cancel the service, because apparently they don't do that if you switch to virgin. I've said it before and I'll say it again. **** plusnet
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Fiona Creighton (@FionaCreighto16) reported
@plusnethelp I DM'd you yesterday but no reply as yet. My new Plusnet broadband contract was due to go live on 27th November and didn't. I spoke to technical support on 3rd December and was assured it would be absolutely sorted by 7th (yesterday). Today - still no broadband. HELP
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jackie (@tigerinaboo) reported
@Plusnet Very disappointed that I have no broadband as my router hasn't arrived and I've been told I'll have to wait till Thursday to get a new one sent. How do I work from home in the meantime? Poor start Plusnet
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tom hegarty (@tomhegarty9) reported
@BethDye37307111 @Plusnet @plusnethelp I’m in exactly the same position. Awful awful service
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maybe: Mark Owen* (@wildwildwild) reported
@plusnet @plusnethelp hey there, trying to get in touch about my new account sign up. tried calling, sliding into your DMs, but nothing back. please help.
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Ash (@AshleyUnwin) reported
@Plusnet what your not doing is providing a competent level of customer support for your customers. plusnet are a complete shambles, I cant wait to leave!
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Vix Southgate 🦊 (@Victrix75) reported
Well thanks for NOT responding @plusnethelp. The engineer did arrive tho, but still dismayed at the poor communications. Engineer spent time fixing/disconnecting all items the last @Plusnet engineer installed. Contemplating @virginmedia as an alternative. Anyone recommend?
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Jonathan Stirling (@JonnyStirling) reported
@plusnethelp 3 months after switching to @Plusnet and still no broadband, no customer service and no response to social. Cancel account please and refund money taken
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Charlotte Bilton (@charlottee_efb) reported
Working from home with @Plusnet as our wifi provider is the most stressful thing ever! The connection is always so so awful! Need to start looking for a replacement!
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Jon Cotterill-Bolsover (@JCotterillBolso) reported
Absolute nightmare moving to @Plusnet. Broadband switch day and no equipment, working from home impossible. To top it off a BT engineer came to connect the modem I havent got. Customer service not connectable all day.