Plusnet Outage Report in Carterton, Oxfordshire, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Carterton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Carterton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (67%)

2. 

   Wi-fi (14%)

3. 

   Total Blackout (10%)

4. 

   E-mail (6%)

5. 

   Phone (2%)

6. 

   TV (1%)

Community Discussion

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Plusnet Issues Reports Near Carterton, England

Latest outage, problems and issue reports in Carterton and nearby locations:

• will (@willtomuk) reported 3 years ago from Purton, England

  @Plusnet hi. Are you doing fibre to the door? We have just had fibre installed on our street. The phone line broadband is poor do now want to use the fibre network.

• Abby Jones (@A88yJones) reported 4 years ago from Cassington, England

  @Plusnet @plusnethelp we’ve just moved house and STILL no internet despite your promise it would be with us 2 weeks ago. Tried phoning but in never ending queue. Making WFH very difficult😡

• Michelle ♡ (@Micheylou96) reported 5 years ago from Westcot Barton, England

  Will never have @Plusnet again, absolutely useless, bit difficult to work from home with no internet every other day🤬 literally problems from the start and now this

• Faye Dobson (@FayeDobson) reported 5 years ago from Carterton, England

  @BBCBenThompson actually spoke with @Plusnet yesterday as I was out of contact paying over the odds asked if I could have the "new customer" deal was basically told no even though I have been a customer for many years. So I've cancelled for a cheaper deal. #nodiscountforloyalty

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• iD Mobile (@iD_Mobile_UK) reported 2 hours ago

  @geo_louu EE is currently experiencing network issues. This also includes customers of other providers that use EE’s infrastructure, such as Lyca Mobile, BT Mobile, Plusnet Mobile, 1pMobile, Spusu, Talk Home, Ecotalk, IQ Mobile, and Utility Warehouse, among others. - Anika

• Tom Walker Media (@TomWoWPR) reported 2 hours ago

  If, as @EE claim, they’re the best mobile network in the country, I would hate to see the worst. Ever since I transferred over to them from Plusnet two or three years ago, I have had a succession of problems with them; the latest being the random cancellation of my sim,

• John Reed (@johnreed222333) reported 3 hours ago

  So let’s be clear about @EE. They only guarantee the flow into the router. NOT the Wi-Fi signal, and Wi-Fi 6 covers less than Wi-Fi 5. When you change from plusnet to @EE no one explains this.

• dave1966uk 🇪🇺 🇬🇧 (@dave1966uk) reported 6 hours ago

  @Plusnet how to'call' when I have hearing problems? No email? No mobile or fibre here so trying to get ADSL but checker says call😔

• Mike Plant (@contactmplant) reported 18 hours ago

  @Plusnet I miss one payment, due to my employer paying me late, I receive an email yesterday 23/07/25, the email states: I have 14 days to pay the outstanding bill, BEFORE my service is restricted, so why was my service restricted at 18.30 this evening on the 24/07/25??

• Ange Wilkie (@Kinglassielass) reported 21 hours ago

  When you sign up to @Plusnet after seeing the 5 🌟 recommendation on @WhichUK for their communication & cust serv - sent them a DM with a query 7 DAYS AGO and still waiting. Quick to take my money tho. U can ignore my orig msg I now want to know how I cancel

• Scott (@Scott87049502) reported 21 hours ago

  @Plusnet having some serious issues with the account for the house. Can't get through on any of the phone numbers that are posted on your websites. We might be losing access to our WiFi through no faults of our own.

• Plusnet (@Plusnet) reported 22 hours ago

  @jaida9625 Hi, I apologise for the issue with trying to get through to us over the phone. Unfortunately we are currently facing an issue with our phone lines however we are working on this and will aim to resolve this issue as soon as possible. Rafiqe - Plusnet

• Jaida Esin (@jaida9625) reported 22 hours ago

  @Plusnet Hey Plusnet! Why can't I get through to your customer services by phone? Are your lines down? I need help and support please.

• Jaida Esin (@jaida9625) reported 23 hours ago

  @Plusnet Hey Plusnet! Why can’t I get through to your customer services by phone? Are the lines down? I need help & support please.