Plusnet Outage Report in Carterton, Oxfordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Carterton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Carterton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 04: Problems at Plusnet
Plusnet is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (15%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Carterton, England
Latest outage, problems and issue reports in Carterton and nearby locations:
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Michelle ♡ (@Micheylou96) reported from Westcot Barton, England
Will never have @Plusnet again, absolutely useless, bit difficult to work from home with no internet every other day🤬 literally problems from the start and now this
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Faye Dobson (@FayeDobson) reported from Carterton, England
@BBCBenThompson actually spoke with @Plusnet yesterday as I was out of contact paying over the odds asked if I could have the "new customer" deal was basically told no even though I have been a customer for many years. So I've cancelled for a cheaper deal. #nodiscountforloyalty
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Bernard Carthy (@CarthyBernard) reported
@Plusnet 55 minutes now and still no answer. If this is award winning customer service I'd hate to see poor customer service.
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ChomBot (@ChomBot26) reported
So I have some complaints to make about @Plusnet and @WeAreOpenreach bad customer experience and service About a month ago, There was a scheduled work for unblocking a blockage. Should be simple right? it was not. (1) Continue Down the replies
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ChomBot (@ChomBot26) reported
(13) Conclusion: Plusnet's 'Award-winning customer service is the polar opposite of what it is in reality, They have not helped us one bit, and it was only yesterday (5 Weeks in) that we could contact a senior faults person. And Openreach communications with Plusnet are pathetic.
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- (@nilid69) reported
@Plusnet always jokes when a company screws themselves out of money so popping this on the twitter rather than call. You've thrown hissy and cut our internet, 4 days before next direct debit due. Now no set up a new direct debit, you go **** self 🖕 3 4G quicker and £20p/m less
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Siân 🏳️🌈✊🏼❤️💜💚 (@Sian_L_S) reported
So @Plusnet has told me I'll have no broadband for 2 weeks due to a major service outage in my area & there's nothing they can do as it's a @OpenreachHelp fault. 2 weeks?! I work from home, now can't. Are either of you going to compensate my lost wages during this outage?
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Graham Of Rivia (@Grahammray) reported
Piss poor customer service by @Plusnet and @BTCare as standard. Avoid!
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Paulo (@willcocks2009) reported
@Plusnet Hi, I appear like many people to be facing issues with activation of my BT Sport account through you guys, BT Sport are saying this is an issue with yourselves. Can you advise please as its been 3 days now and I was told it would take 1 day to resolve.
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Si_m.007 (@Si_m007) reported
@Plusnet From your website, I'm told this is where I come to make a complaint. How do I go about doing that?
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Tomma235 (@tomma235) reported
So @Plusnet have won the award for worst customer service. No update for weeks on my full fibre followed by 20 unanswered minutes in a queue. Apparently BT are happy to help buy out the rest of my contract so not all bad
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SminkyPinky🇪🇺🇺🇦 (@sminkypinky76) reported
@Plusnet Yes it arrived Saturday afternoon. I’m on holiday now. I don’t understand why you would send it out so close to the date, it’s set up to fail from the start. There have been Royal Mail strikes and another was planned, so allowing only 3 days is not a good idea, is it?