Plusnet

Plusnet Outage Report in Purton, Wiltshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Purton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Purton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Purton, Wiltshire, England 11/22/2024 17:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Purton, Wiltshire, England

The most recent Plusnet outage reports came from the following cities: Swindon and Chippenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwindon Internet
United KingdomChippenham Internet
United KingdomSwindon Internet
United KingdomChippenham Phone
United KingdomMalmesbury Internet
United KingdomChippenham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Purton, England

Latest outage, problems and issue reports in Purton and nearby locations:

  • Tigerlily723 Allison Carey 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇷🏳️‍🌈 (@Tigerlily723) reported from Chippenham, England

    @Plusnet I've been having issues with email for a few days. It's very slow! Have you got an issue?

  • ElizabethGraney Elizabeth Graney (@ElizabethGraney) reported from Lyneham and Bradenstoke, England

    Give me strength please! Home schooling which I love with support from our daughter's amazing school @RWBAcademy but wifi from @Plusnet just awful! Just spent a fortune on ethernet cables and WiFi boosters! #StayHome #lockdown2021 #homeschooling

  • Tigerlily723 Allison Carey 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇬🇷💙🌈 (@Tigerlily723) reported from Chippenham, England

    @Plusnet Any idea when I might be able to login to webmail? I've had no access since Tuesday! You keep saying it's fixed but clearly it isn't.

  • Kranitoko Charlie Murray (@Kranitoko) reported from Chippenham, England

    @JamesNewbon @Plusnet Ive got no service either also in Chippenham. It's the orange light with the red broadband symbol, but troubleshooting claims it's my service not being active yet... Even though Ive used plusnet for years.

  • willtomuk will (@willtomuk) reported from Purton, England

    @Plusnet hi. Are you doing fibre to the door? We have just had fibre installed on our street. The phone line broadband is poor do now want to use the fibre network.

  • FayeDobson Faye Dobson (@FayeDobson) reported from Carterton, England

    @BBCBenThompson actually spoke with @Plusnet yesterday as I was out of contact paying over the odds asked if I could have the "new customer" deal was basically told no even though I have been a customer for many years. So I've cancelled for a cheaper deal. #nodiscountforloyalty

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.

  • C1aireGee Claire Gallagher (@C1aireGee) reported

    @plusnethelp @Plusnet I signed up 4/5 months ago and still haven't received my £80 sign up bonus? I see you have an advert now offering £50 to people to sign up... Will they ever get it? Is this a con to entice you to sign into a 24 month contract!? Can someone please help?

  • tomchadwin Tom Chadwin (@tomchadwin) reported

    @Plusnet Hello. My in-laws are have no broadband since this morning in Hexham. Your service status page seems to show no issue. Are you aware of anything? Thanks.

  • Plusnet Plusnet (@Plusnet) reported

    @ditherella No problem, give us a shout if you need anything else Jenny, take care for now. -Adam, Plusnet Leeds 🤓

  • womaninblue1050 Marilyn (@womaninblue1050) reported

    @virginmedia @Samjone48873045 I’m having exactly the same problem? Why is your service so bad now? It’s really gone downhill. I rang Plusnet and they answered the phone within 3 minutes. I’ve spent nearly 3 HOURS (in total) trying to get through to Virgin on the phone. It is not acceptable.

  • kayscott88 kay scott (@kayscott88) reported

    @Plusnet hi I joined you broadband 3 weeks ago and was supposed to get my £70 reward card 10 days after activation but I havent recieved my email yet so was hoping you could help.

  • YeahYeahYeahIm1 Yeah Yeah Yeah I'm Still About. (@YeahYeahYeahIm1) reported

    @Plusnet Hi Team, elderly neighbour is having trouble with their phone. Ran all the checks. Phone works when plugged onto master socket however not when in normal socket. All of his attempts to speak to someone haven't gone anywhere. How does he go about getting new phone socket?

  • Deadbob76 Robert Aitken (@Deadbob76) reported

    @Plusnet I know how much of a pia, dealing with plusnet is due to poor customer support

  • DrJoeMorrison Joe doing philosophy in public without impact (@DrJoeMorrison) reported

    @tomrade_ I've always used plusnet, excellent customer service, something like 22 quid a month for unlimited fibre if you sign an 18 month contract

  • CareHome_Nurse Shiona Martin 💙 (@CareHome_Nurse) reported

    @Plusnet This is my go live day! Old provider already off but plusnet not live? Please advise. Limited signal to be able to call