Plusnet

Plusnet Outage Report in Purton, Wiltshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Purton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Purton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Purton, Wiltshire, England 03/27/2026 12:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Purton, Wiltshire, England

The most recent Plusnet outage reports came from the following cities: Chippenham and Royal Wootton Bassett.

Loading map, please wait...
City Problem Type Report Time
United KingdomChippenham Internet
United KingdomRoyal Wootton Bassett E-mail
United KingdomMarlborough Internet
United KingdomCirencester Total Blackout
United KingdomSwindon Internet
United KingdomSwindon Internet

Community Discussion

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Plusnet Issues Reports Near Purton, England

Latest outage, problems and issue reports in Purton and nearby locations:

  • Tigerlily723 Allison Carey 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇬🇷💙🌈 (@Tigerlily723) reported from Chippenham, England

    @Plusnet Any idea when I might be able to login to webmail? I've had no access since Tuesday! You keep saying it's fixed but clearly it isn't.

  • ElizabethGraney Elizabeth Graney (@ElizabethGraney) reported from Lyneham and Bradenstoke, England

    Give me strength please! Home schooling which I love with support from our daughter's amazing school @RWBAcademy but wifi from @Plusnet just awful! Just spent a fortune on ethernet cables and WiFi boosters! #StayHome #lockdown2021 #homeschooling

  • willtomuk will (@willtomuk) reported from Purton, England

    @Plusnet hi. Are you doing fibre to the door? We have just had fibre installed on our street. The phone line broadband is poor do now want to use the fibre network.

  • FayeDobson Faye Dobson (@FayeDobson) reported from Carterton, England

    @BBCBenThompson actually spoke with @Plusnet yesterday as I was out of contact paying over the odds asked if I could have the "new customer" deal was basically told no even though I have been a customer for many years. So I've cancelled for a cheaper deal. #nodiscountforloyalty

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • davidjbm2 David Murray (@davidjbm2) reported

    @Plusnet Thank you but we have exhausted it all. Awful experience on Friday and (eventually) spoke to a manager today and without batting an eyelid said I was off to BT, who in fairness have been superb so far! House moving broadband with Plusnet is stressful!

  • Michael82McA Michael McAleer (@Michael82McA) reported

    @Plusnet I'm not sure if there is an issue with with connection box up the road from me. My brother is a Plusnet user , so I checked if he had issues and his was 100%... So I know it's most likely not a Plusnet service issue at fault

  • RetroOwenttv RetroOwen (@RetroOwenttv) reported

    @Plusnet done everything I was told to try improve my internet and still no improvement ! now cutting me of my streams! Had enough of this service! Shambles !

  • MrAlgolagnist 🌈Mark🌈 (@MrAlgolagnist) reported

    @LGBwiththeT @VOXI_UK I got thrown off the plusnet network back in the ISDN days for using it too much even if I was paying for unlimited!

  • barclayp9 Paul Barclay (@barclayp9) reported

    @Plusnet yes I cancelled my direct debit because my internet has not been working for five days. The muppets on your tech supports told me it was my rehome causing the problem. After disconnecting the phone they then said it was a faulty router and sent me a new one the next day

  • _mickjack_ Mick🇬🇧🇺🇸#freespeech #nofilters. (@_mickjack_) reported

    @EE Strange, I left Plusnet last month which uses EE network due to poor reception in Manchester, and parts of Cumbria, I'm now on Lebara which uses the Vodafone network, much better signal, and far cheaper, I think your advert is miss-leading @vodafone

  • JonnoFandango Jonno Fandango (@JonnoFandango) reported

    DON’T sign up to @Plusnet broadband online. They advertise that you get a MasterCard as a reward, but this is not true. They have since told me that you must sign up over the phone to get the deal. This was not advertised. Complaint to Ombudsman Service on its way @plusnethelp

  • JonnoFandango Jonno Fandango (@JonnoFandango) reported

    @Plusnet Done it. I was told that this is being investigated by one of your colleagues earlier this morning. However, I have not received a call back yet. I also raised a complaint about a week ago and was told someone would contact me within five days. This didn’t happen either.

  • aledrob Aled Roberts (@aledrob) reported

    @Plusnet Still not fixed, who do I send the bill too for loss of service

  • ChalkyTweets Chalky White (@ChalkyTweets) reported

    @Plusnet my telephone line and internet has just gone down how do I report it / get updates?