Plusnet

Plusnet Outage Report in Purton, Wiltshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Purton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Purton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Purton, Wiltshire, England 09/09/2025 21:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Purton, Wiltshire, England

The most recent Plusnet outage reports came from the following cities: Cirencester.

Loading map, please wait...
City Problem Type Report Time
United KingdomCirencester Total Blackout
United KingdomSwindon Internet
United KingdomSwindon Internet
United KingdomChippenham Internet
United KingdomSwindon Internet
United KingdomChippenham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Purton, England

Latest outage, problems and issue reports in Purton and nearby locations:

  • ElizabethGraney Elizabeth Graney (@ElizabethGraney) reported from Lyneham and Bradenstoke, England

    Give me strength please! Home schooling which I love with support from our daughter's amazing school @RWBAcademy but wifi from @Plusnet just awful! Just spent a fortune on ethernet cables and WiFi boosters! #StayHome #lockdown2021 #homeschooling

  • FayeDobson Faye Dobson (@FayeDobson) reported from Carterton, England

    @BBCBenThompson actually spoke with @Plusnet yesterday as I was out of contact paying over the odds asked if I could have the "new customer" deal was basically told no even though I have been a customer for many years. So I've cancelled for a cheaper deal. #nodiscountforloyalty

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • redimp76 Tim Day (@redimp76) reported

    @VirginMediaCorp 94 mb wired but even that drops out frequently. Hub 3.0, I was previously with Plusnet for 5 years at my old house and although the speeds were slower (as expected) I never had any issues. As for the WiFi it's terrible unless you're in the same room as the router

  • v31orc VEIØRC (@v31orc) reported

    @Plusnet fix my Sim please. You're not answering phone calls, I was 45min waiting on line for you to pick up my phone. On 1 April 2022 I change mobile provider and from there side all working fine, I transferred my mobile number and I'm able to make calls but not receiving calls

  • mlu0351 Richard Clarke (@mlu0351) reported

    @Plusnet Apparently I renewed it on 18th March according to the person I spoke to Saturday, but this is not correct. I never received any communication about it coming to and end and never clicked some kind of confirmation link.

  • ChokeLever Teddy (@ChokeLever) reported

    @Plusnet Every time I try to make a phone call on my mobile I just hear beep beep beep and it goes dead. I've powered down my phone and powered it back up again, but it's the same problem. Tried wife's phone, same issue. We're both on Plusnet Mobile

  • SteveAryan Stephen Aryan (@SteveAryan) reported

    @Plusnet Can you please let me know an email address to contact customer support. I need to raise a ticket and don't have time to sit on hold for 30+ minutes.

  • mistermemoryman Clive Wright (@mistermemoryman) reported

    @Plusnet @SpiceSugarand Why are you not responding to my phone calls or to my DM tweets. Appalling service.

  • LucyRob09612646 Lucy Robertson (@LucyRob09612646) reported

    @Plusnet been trying to pay my bill for a week now and I'm not being charged the extra for your system being down what's going on

  • Stefanuccio54 Stephen Wallis (@Stefanuccio54) reported

    @Plusnet I've had no phone service for three days ! Phone just has 'Searching' at the top of the screen. Can't send or receive calls I have no land line, so I'm scuppered really. Even before this issue, I've not been hugely impressed by Plusnet. Think a move is required.

  • OneJellyMan OneJellyMan 💛💙🇺🇦 (@OneJellyMan) reported

    @Plusnet I hope the team don't use Plusnet as their Internet service provider, they won't be getting much work done with the slow speeds and constant network drop outs.

  • AFZOK P Stone (@AFZOK) reported

    @Plusnet My last Plusnet contract ended well over a year ago. If I take out a mobile sim, I would qualify as 'new Plusnet customer' for deals, correct? BT, Sky, Voda etc do. Quidco suggest that if I've ever had a product from you, I likely wouldn't qualify for any cashback?