Plusnet

Plusnet Outage Report in Purton, Wiltshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Purton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Purton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Purton, Wiltshire, England 04/19/2025 15:05

April 19: Problems at Plusnet

Plusnet is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Purton, England

Latest outage, problems and issue reports in Purton and nearby locations:

  • ElizabethGraney Elizabeth Graney (@ElizabethGraney) reported from Lyneham and Bradenstoke, England

    Give me strength please! Home schooling which I love with support from our daughter's amazing school @RWBAcademy but wifi from @Plusnet just awful! Just spent a fortune on ethernet cables and WiFi boosters! #StayHome #lockdown2021 #homeschooling

  • Kranitoko Charlie Murray (@Kranitoko) reported from Chippenham, England

    @JamesNewbon @Plusnet Ive got no service either also in Chippenham. It's the orange light with the red broadband symbol, but troubleshooting claims it's my service not being active yet... Even though Ive used plusnet for years.

  • willtomuk will (@willtomuk) reported from Purton, England

    @Plusnet hi. Are you doing fibre to the door? We have just had fibre installed on our street. The phone line broadband is poor do now want to use the fibre network.

  • Tigerlily723 Allison Carey 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇬🇷💙🌈 (@Tigerlily723) reported from Chippenham, England

    @Plusnet Any idea when I might be able to login to webmail? I've had no access since Tuesday! You keep saying it's fixed but clearly it isn't.

  • Tigerlily723 Allison Carey 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇷🏳️‍🌈 (@Tigerlily723) reported from Chippenham, England

    @Plusnet I've been having issues with email for a few days. It's very slow! Have you got an issue?

  • FayeDobson Faye Dobson (@FayeDobson) reported from Carterton, England

    @BBCBenThompson actually spoke with @Plusnet yesterday as I was out of contact paying over the odds asked if I could have the "new customer" deal was basically told no even though I have been a customer for many years. So I've cancelled for a cheaper deal. #nodiscountforloyalty

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Deadbob76 Robert Aitken (@Deadbob76) reported

    @Plusnet Not much what with wi-fi issues

  • adsaffer Aaron Saffer (@adsaffer) reported

    @Plusnet I've been a sim only customer for a while now, where can I see if my plan is 'roam like at home' enabled or not?

  • DrJoeMorrison Joe doing philosophy in public without impact (@DrJoeMorrison) reported

    @tomrade_ I've always used plusnet, excellent customer service, something like 22 quid a month for unlimited fibre if you sign an 18 month contract

  • wiska11 cov (@wiska11) reported

    @Plusnet Trying to connect to the internet all weekend again … poor service I’ve sent you a message

  • COYCOLTD CHEAPTONER4U.COM (@COYCOLTD) reported

    @Plusnet Well I'm still waiting for my voucher since 6 months customer service said 5 days !!

  • kayscott88 kay scott (@kayscott88) reported

    @Plusnet hi I joined you broadband 3 weeks ago and was supposed to get my £70 reward card 10 days after activation but I havent recieved my email yet so was hoping you could help.

  • Chris4man Chris (@Chris4man) reported

    @Plusnet I know I can use third party apps, but someone ringing me doesn't know to ring me on one of those so I miss their call. If my number automatically diverted to WhatsApp then I'd be happy. I guess I'm looking for a new network then.

  • tamikonatsu Amy Duffield (@tamikonatsu) reported

    @Plusnet Already DMed you about issue but sadly looks like cap has returned to account. Ah the joys of wear and tear over many many years

  • BotlandtheBrave Sirbotland (@BotlandtheBrave) reported

    @Plusnet hi Internet been down for over an hour, although your webpage does not reflect this

  • Staplefordtrain Stapleford Railway (@Staplefordtrain) reported

    @jonny_nichols Just come back up Texted plusnet snd said it was network been down hr