Plusnet

Plusnet Outage Report in Chippenham, Wiltshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Chippenham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Chippenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Chippenham, Wiltshire, England 08/15/2025 13:40

August 15: Problems at Plusnet

Plusnet is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chippenham, Wiltshire, England

The most recent Plusnet outage reports came from the following cities: Bath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBath Internet
United KingdomTrowbridge E-mail
United KingdomBath Total Blackout
United KingdomTrowbridge Internet
United KingdomChippenham Internet
United KingdomChippenham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Chippenham, England

Latest outage, problems and issue reports in Chippenham and nearby locations:

  • GavBailey79 Gavin Bailey ✋☝️ (@GavBailey79) reported from Melksham, England

    @GurpreetMudhar @MarkmaccaMc Sky, Talk Talk, Plusnet, Vodafone & literally 99% of all isp's use BT lines. I'm not being biased as a VM Network Engineer 😁, but you won't beat VM for speed. A WiFi extender is all that's needed. 👌

  • mrandmrscwms mrandmrscwms (@mrandmrscwms) reported from Bathford, England

    @MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • mezpahlan mez pahlan (@mezpahlan) reported

    @Plusnet is there an outage in the Bristol area? I haven't been able to get phone signal all day 😭

  • TJM_Sparkles TJ Milburn (they/them)🇪🇺🏳️‍🌈🏳️‍⚧️☮💚🤍💜☯️⚧️♒ (@TJM_Sparkles) reported

    Why do I have to call @Plusnet to inform you that I'm not renewing my contract. You have an online chat service. Why can't I do it through that???

  • concernedoptom1 concerned optometrist (@concernedoptom1) reported

    @Plusnet is it possible to upgrade to Hub2 on adsl, currently have problems with WiFi stability

  • fashionho Tomas Dano 🌈 (@fashionho) reported

    @Plusnet hi, I have issues with the internet.

  • NeedMoreTree Chris Walker (@NeedMoreTree) reported

    @Plusnet why are you cutting our line tomorrow while we are still living here 4 more days?? we are being left without any service. is this grounds for us to leave you and join another provider?

  • TomoBrooke Thomas Illingworth (@TomoBrooke) reported

    @Plusnet bought a new contract with you & should have received £30 reward card but haven't received it. Can you help? Thanks.

  • AndrewBowden Andrew Bowden (@AndrewBowden) reported

    Broadband is down so went to Plusnet's mobile site and saw there's now an option to diagnose problems by text. Well you can imagine how encouraging it was to get a text saying "Hi, it's the John Lewis Diagnostics bot here."

  • blackhairbub Mig (@blackhairbub) reported

    @Plusnet @lord_talbot You reply to positive tweets, but ignore others. And that's good customer service?

  • blackhairbub Mig (@blackhairbub) reported

    @Plusnet a week without broadband, I'm doing all the chasing & your tech help seem to think it's not that important. Trying to be great at customer service? Not so far, no.

  • mezpahlan mez pahlan (@mezpahlan) reported

    @Plusnet Can you confirm that the mobile service is up or down in Bristol right now? Because I've not been able to get signal all day. Your status checker thinks it is up.