Plusnet

Plusnet Outage Report in Kingswood, Gloucestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Kingswood, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kingswood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Kingswood, Gloucestershire, England 09/07/2024 19:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kingswood, Gloucestershire, England

The most recent Plusnet outage reports came from the following cities: Bristol, Malmesbury, Stroud and Chippenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Wi-fi
United KingdomBristol Internet
United KingdomMalmesbury Internet
United KingdomBristol Wi-fi
United KingdomBristol Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Kingswood, England

Latest outage, problems and issue reports in Kingswood and nearby locations:

  • SeanOConnor6 Sean O'Connor (@SeanOConnor6) reported from Filton, England

    @Plusnet @plusnethelp I ordered Broadband some two weeks ago and no updates! No router and no news - your customer service lines are overwhelmed so I can not talk to them- I have paid for the service yet no news. Please help.

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • SeanOConnor6 Sean O'Connor (@SeanOConnor6) reported from Filton, England

    @Plusnet please help - no news on order placed and paid for on 26th August- unable to get through on Phones - 30 mins in Q before i gave up! Come on guys don’t let a Yorkshireman down.

  • Tigerlily723 Allison Carey 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇬🇷💙🌈 (@Tigerlily723) reported from Chippenham, England

    @Plusnet Any idea when I might be able to login to webmail? I've had no access since Tuesday! You keep saying it's fixed but clearly it isn't.

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow

  • Shosh_ukG SHOSH (@Shosh_ukG) reported from Bristol, England

    @Plusnet your service is an ongoing letdown

  • barney_parker That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England

    Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.

  • Kranitoko Charlie Murray (@Kranitoko) reported from Chippenham, England

    @JamesNewbon @Plusnet Ive got no service either also in Chippenham. It's the orange light with the red broadband symbol, but troubleshooting claims it's my service not being active yet... Even though Ive used plusnet for years.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • romysdad chipperhull (@romysdad) reported

    @plusnethelp Hi @plusnet. I transferred my phone and broadband to you guys today. My phone line is up and running but my broadband isn't and I'm trying to work from home. I've tried yr customer service line but they are busy and won't accept calls 😒😒

  • matt303 Matt (@matt303) reported

    Dam looks like the @Plusnet Hub One does not allow you to set the DNS used, making using Pi-Hole a bit of a problem @plusnethelp

  • mazzamorgan Marie (@mazzamorgan) reported

    @plusnethelp Hello plusnet. I had an open issue about this, which you acknowledged I've had my broadband plugged into the test socket as asked to for over a month, and no more comms from you?! What's happening?

  • BlinkinEll BlinkinEll (@BlinkinEll) reported

    @plusnethelp hi as I'm sure you will knie, the Plusnet customer service line has a recorded response stating 'cannot take calls, try tomorrow'. How do I get an update on my order / change from current provider to Plusnet please?

  • _Marc_74 Marc (@_Marc_74) reported

    @plusnethelp sorry, why is it plusnet help but i have been asking for help for 30hrs and being ignored? also sent sm #plusnethelp

  • Amelielielielie Amelie (@Amelielielielie) reported

    @plusnethelp Hi, What is the actual process of transferring from my family members plusnet to a new fibre broadband I signed up for for the same address! I keep getting told different things and that he can’t cancel his otherwise during the transition we won’t have any internet!

  • jgscotland John Glancy (@jgscotland) reported

    @Plusnet I’m a new customer who has been trying to get through to you most of the day as my internet is down and I’ve held for over 20 minutes on several occasions only to be cut off! To make matters worse, your live chat is down!

  • matt_freer Bowlerama (@matt_freer) reported

    I get bad signal in my flat and @Plusnet has been down since about 3:15... what am I supposed to do?

  • martinsinclair4 martin sinclair (@martinsinclair4) reported

    @Plusnet This company needs shutting down permanently it's illegal what they're doing not being able to provide an internet and phone connection is terrible I've cancelled my direct debit and refusing to pay a single penny until I have proper internet connection and phone line

  • Clarejs85 Clare S (@Clarejs85) reported

    @Plusnet Brilliant customer service Not, you send me an email after you close so I can't speak to anyone and then on the first day you restrict me from certain things via my broadband, i can't even have the option to unrestrict myself as no I'm not ready to pay yet option again,