Plusnet

Plusnet Outage Report in Kingswood, Gloucestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Kingswood, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kingswood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Kingswood, Gloucestershire, England 11/21/2025 11:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kingswood, Gloucestershire, England

The most recent Plusnet outage reports came from the following cities: Bristol.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Kingswood, England

Latest outage, problems and issue reports in Kingswood and nearby locations:

  • SeanOConnor6 Sean O'Connor (@SeanOConnor6) reported from Filton, England

    @Plusnet @plusnethelp I ordered Broadband some two weeks ago and no updates! No router and no news - your customer service lines are overwhelmed so I can not talk to them- I have paid for the service yet no news. Please help.

  • Kranitoko Charlie Murray (@Kranitoko) reported from Chippenham, England

    @JamesNewbon @Plusnet Ive got no service either also in Chippenham. It's the orange light with the red broadband symbol, but troubleshooting claims it's my service not being active yet... Even though Ive used plusnet for years.

  • SeanOConnor6 Sean O'Connor (@SeanOConnor6) reported from Filton, England

    @Plusnet please help - no news on order placed and paid for on 26th August- unable to get through on Phones - 30 mins in Q before i gave up! Come on guys don’t let a Yorkshireman down.

  • barney_parker That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England

    Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

  • Tigerlily723 Allison Carey 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇬🇷💙🌈 (@Tigerlily723) reported from Chippenham, England

    @Plusnet Any idea when I might be able to login to webmail? I've had no access since Tuesday! You keep saying it's fixed but clearly it isn't.

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow

  • Shosh_ukG SHOSH (@Shosh_ukG) reported from Bristol, England

    @Plusnet your service is an ongoing letdown

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • BettingKingdom Betting Kingdom (@BettingKingdom) reported

    Sadly I’m a @Plusnet customer so currently no internet. Hopefully have some tips for later in the day if the problem gets resolved.

  • karlwilliams Deadlight (@karlwilliams) reported

    Pretty disgusting that @Plusnet has been down for most (all?) customers across the UK for at least a couple of hours and they've refused to acknowledge it.

  • WillieM0511 William Mahood (@WillieM0511) reported

    @Plusnet full fibre broadband has been down for over an hour. Cannot get through to customer service on the phone, no messages from @Plusnet on their official twitter account. "Award winning customer service"

  • karlwilliams Deadlight (@karlwilliams) reported

    @Plusnet @PixieJo Why are corporate refusing to allow you to acknowledge the national outage, James? Are you ok?

  • RealLifeAccoun1 simonthepieman (@RealLifeAccoun1) reported

    @DeliciousLegacy Yes same, no official statement from them yet, just responding to random tweets. Comms from them is poor. I accept these things happen, but being open and honest is going to make people more understanding. No excuse for poor comms #plusnet

  • explosive_ennui 🤦 (@explosive_ennui) reported

    I think it’s time for me to move on from @Plusnet I’ve been with them for over 15 years and I’ve seen their service and support degrade significantly. Now, a national #outage and not a peep from them, I’ve had my fill. #PlusNetDown

  • OscarHardwick Oscar Hardwick (@OscarHardwick) reported

    @Plusnet it's all fun and games for the first hour of a national outage, but keeping quiet through the second hour is fairly poor form. Any kind of statement would be great.

  • marknor77656578 mark north (@marknor77656578) reported

    @Plusnet @DeliciousLegacy Plusnet customer support team meeting. "Everythings fecked. Just lie to save face"

  • SLawther Steve Lawther (@SLawther) reported

    @Plusnet - Not only is Plusnet emails and internet down here in Leicestershire, Your service status checker is also down - What use is that!

  • Agrith97 Agrith (@Agrith97) reported

    @Plusnet fix your **** network it has been two hrs