Plusnet

Plusnet Outage Report in Kingswood, Gloucestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Kingswood, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kingswood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Kingswood, Gloucestershire, England 11/18/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kingswood, Gloucestershire, England

The most recent Plusnet outage reports came from the following cities: Bristol.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomStroud Internet
United KingdomBristol E-mail
United KingdomBristol Internet

Community Discussion

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Plusnet Issues Reports Near Kingswood, England

Latest outage, problems and issue reports in Kingswood and nearby locations:

  • SeanOConnor6 Sean O'Connor (@SeanOConnor6) reported from Filton, England

    @Plusnet @plusnethelp I ordered Broadband some two weeks ago and no updates! No router and no news - your customer service lines are overwhelmed so I can not talk to them- I have paid for the service yet no news. Please help.

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow

  • SeanOConnor6 Sean O'Connor (@SeanOConnor6) reported from Filton, England

    @Plusnet please help - no news on order placed and paid for on 26th August- unable to get through on Phones - 30 mins in Q before i gave up! Come on guys don’t let a Yorkshireman down.

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.

  • barney_parker That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England

    Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

  • Shosh_ukG SHOSH (@Shosh_ukG) reported from Bristol, England

    @Plusnet your service is an ongoing letdown

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

  • Tigerlily723 Allison Carey 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇬🇷💙🌈 (@Tigerlily723) reported from Chippenham, England

    @Plusnet Any idea when I might be able to login to webmail? I've had no access since Tuesday! You keep saying it's fixed but clearly it isn't.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • KateKirk79 Katie Kirk (@KateKirk79) reported

    @Plusnet Yes, we were really pushed in to renewing a 24mth contract with/by you as we moved house to down the road. We had NO option as you were going to charge us a fortune to move house unless we renewed! We didn't have the money to pay for it so had no choice.

  • lordtweek Neil Johnson (@lordtweek) reported

    Good old @bt_uk, they cancel my new phone line, I am not told so no internet again. @Plusnet just shrug and tell me they’ll see me in 10 days, don’t seem willing to escalate into BT to expedite. Left with limited 4G or BT wifi which won’t stay up longer than an hour.

  • PaulHusband_ Paul Husband (@PaulHusband_) reported

    No internet again, @Plusnet after just having an engineer out to “fix” it last week.

  • donile69 Donile📈 (@donile69) reported

    @Plusnet recently switched from sky broadband to plusnet and its fine in terms of watching stuff and general internet connection but when I’m trying to play an online game on the ps5 it’s terrible. Constant lag and rubber banding which was never there when we had sky. Why?

  • AlixTraynor2 Alix Traynor (@AlixTraynor2) reported

    @Plusnet No internet connection since 23:12 in GU27 2** 2weeks ago same thing, logged fault on down detector and here. Not good.

  • tpb1984tpb Tom (@tpb1984tpb) reported

    @OfficialPrest Never eaten a mr Tom bar. Don’t eat chupa chups. Did unfortunately have a spell where we used plusnet and that was bad. The guilt but also the horrendous reliability and service issues

  • musicmanleeds Martin Sykes (@musicmanleeds) reported

    @Plusnet Just letting everyone know that after being with Plusnet for 5 years, terminating, paying my bill and having my account closed, they just sent me TWO emails asking me to set up a Direct Debit as I'm a new customer! Funny, or Useless?!

  • mrsbickerstaffe Georgina (@mrsbickerstaffe) reported

    @Plusnet had email to say sim was active at 4:45am. She’s turned phone off and on again but can’t get a signal and if I call her it goes straight to her old providers voicemail service?

  • Plusnet Plusnet (@Plusnet) reported

    @March_Hare82 Hi there Nick, I'm so sorry that the engineer advised that when you're not even using WiFi, apologies too for the delayed response. I've just checked your account and logs show that you've been online for 6 days, is there still an issue? - Adam - Plusnet Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @aaron24wood Hi Aaron, sorry for the issue and I'm sure we can help with that. Apologies for the delayed response too by the way, can you send us a DM with your username please if that's still a problem? - Adam - Plusnet Sheffield