Plusnet Outage Report in Kingswood, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Kingswood, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kingswood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Plusnet
Plusnet is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Kingswood, Gloucestershire, England
The most recent Plusnet outage reports came from the following cities: Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Kingswood, England
Latest outage, problems and issue reports in Kingswood and nearby locations:
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Sean O'Connor
(@SeanOConnor6) reported
from
Filton, England
@Plusnet @plusnethelp I ordered Broadband some two weeks ago and no updates! No router and no news - your customer service lines are overwhelmed so I can not talk to them- I have paid for the service yet no news. Please help.
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.
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Joanna
(@joannas94) reported
from
Bristol, England
My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃
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Stu Watts
(@StuWattsEsq) reported
from
Kingswood, England
I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.
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SHOSH
(@Shosh_ukG) reported
from
Bristol, England
@Plusnet your service is an ongoing letdown
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Stu Watts
(@StuWattsEsq) reported
from
Kingswood, England
Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.
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That Barney guy 💖💜💙
(@barney_parker) reported
from
Charfield, England
Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Heather Dixon
(@DixonHeat363) reported
@Plusnet pleass could you let me know when my broad band is going live i have rang and sent messages but had no reply not a very happy customer my username is heather363
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Paddy Noctor
(@shaker47) reported
@plusnet 2. Outage affects 5 houses. 2 are elderly vulnerable 1 is receiving end if life care. I work for our Hospice & support 6 patients by phone due to Convid19. Lives are at risk Please help.
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Amber 🍺
(@diaryofabar) reported
@EchoesEm @plusnethelp Plusnet is AWFUL!! very happy to not be with them anymore
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Peter Shillito 🏳️🌈
(@theshillito) reported
Utterly baffled that @Plusnet accidentally cancelled our Internet connection instead of moving it, and now they've put a new order in, I apparently can't get online until 30th, which means I can't work from home. Phoning as soon as their lines are open in the morning cos wtf
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SooperPook
(@PookSooper) reported
@plusnethelp hi, I'm moving house, gave notice of agreed date to plusnet 10 days ago, now told I won't have internet for over a week after I move. I'm a key NHS worker working from home, is there any way this gap can be lessened so I can do my job? Any help would be brilliant.
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tom hegarty
(@tomhegarty9) reported
@WeAreOpenreach hi, my broadband with Plusnet was due to go live yesterday. However it hasn’t, and they keep mentioning there has been a delay with the provider (you). They mentioned something about the “frames”. I live in Salford. Are you aware if there is an issue at your end?
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Martin is still staying at home
(@concretebadger) reported
@theshillito @Plusnet I'm so sorry to hear about all this. Even BT offer wireless hubs when they can't connect your broadband (which happened to me earlier this year)! I had a bad experience with Plusnet trying to overcharge me a few years ago after moving home. The ombudsman had to get involved!
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Daniel Robinson
(@danr2k5) reported
@Plusnet Christmas hold music? Do You really hate your customers that much? Fix my WiFi. Stop playing Xmas music. Let me get back to work.
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Dr Katherine Woolf
(@kathwoolf) reported
Boring tech question that I really need help with: I need to replace my plusnet hub router (it is faulty I think). Which router should I get? Don't need wifi booster & have 5ghz Thank you!
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Antony Shepherd
(@AntonyShepherd) reported
@theshillito @Plusnet That's lousy customer service, it's their mistake and they should be fixing it ASAP rather than fobbing you off.