Plusnet Outage Report in Filton, South Gloucestershire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Filton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Filton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Filton, South Gloucestershire, England
The most recent Plusnet outage reports came from the following cities: Bristol and Chepstow.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Chepstow |
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| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Filton, England
Latest outage, problems and issue reports in Filton and nearby locations:
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.
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That Barney guy 💖💜💙
(@barney_parker) reported
from
Charfield, England
Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...
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Sean O'Connor
(@SeanOConnor6) reported
from
Filton, England
@Plusnet @plusnethelp I ordered Broadband some two weeks ago and no updates! No router and no news - your customer service lines are overwhelmed so I can not talk to them- I have paid for the service yet no news. Please help.
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SHOSH
(@Shosh_ukG) reported
from
Bristol, England
@Plusnet your service is an ongoing letdown
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Joanna
(@joannas94) reported
from
Bristol, England
My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃
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mrandmrscwms
(@mrandmrscwms) reported
from
Bathford, England
@MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.
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Sean O'Connor
(@SeanOConnor6) reported
from
Filton, England
@Plusnet please help - no news on order placed and paid for on 26th August- unable to get through on Phones - 30 mins in Q before i gave up! Come on guys don’t let a Yorkshireman down.
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Stu Watts
(@StuWattsEsq) reported
from
Kingswood, England
I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.
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Stu Watts
(@StuWattsEsq) reported
from
Kingswood, England
Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Hooper
(@RKHooper) reported
@Plusnet it would appear that you are making it impossible to cancel BT sport subscription
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Thomas Jerome Newton
(@T_J_Newt) reported
@Plusnet Done all this my broadband speed is appalling. I need better help/customer service than this.
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Emma Wilson
(@misssheepy) reported
@Plusnet Been there, done that, updated, changed settings, spoke to customer services. Still poor Internet and and and I have to pay when I've gone to another provider to get what I pay for!n
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🚴 Phil 💙 #FBPE 🇪🇺🏴🇩🇪
(@phil__stanmore) reported
@Smith_SM30 Most tests recommend a direct link for the test. Looks like PlusNet uses the Openreach network. You may need to press PlusNet who, if they can't solve it themselves will book the BT check. (The green boxes have a set capacity, so an engineer may have messed w/ your connection.)
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Snakeskin
(@SnakeskinServer) reported
@Plusnet Thank you for reply, however I have gone though these with no improvement. In fact my connection has got worse with random disconnects as well as the significant latency and slow speeds. I submitted a ticket on the website on Wednesday but have not yet received a response.
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Drink Lermanade
(@DrinkLermanade) reported
@Plusnet Message me, please. Thank you. I need help to end my contract.
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Shot By AJ
(@ajonlineservice) reported
@Plusnet Have dropped you a DM as well as sent in a ticket and still getting no response. I know you said "if you can find them", but surely it shouldn't be this hard to get in touch with somebody, especially when they're busy putting witty quotes all over social media? Help a guy out?
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Scott Lee
(@ScoLee10) reported
@Plusnet Hello. I've put our new SIM into my son's phone and it's not getting recognised. The SIM works in my phone. My Plusnet SIM doesn't work in my son's phone either..... Confused, any advice?
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Anna
(@anzmaraz) reported
@Plusnet A reboot worked, thank you. How do we go about claiming compensation for the 4 days it was down?
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Jaymi HC
(@JaymiHC) reported
I’m a new @Plusnet customer - can’t watch TV over the internet, constant circle of death, or participate in Teams meetings for work. Useless. What’s the cooling off period?