Plusnet

Plusnet Outage Report in Filton, South Gloucestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Filton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Filton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Filton, South Gloucestershire, England 05/31/2025 21:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Filton, South Gloucestershire, England

The most recent Plusnet outage reports came from the following cities: Bristol.

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City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol E-mail
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Filton, England

Latest outage, problems and issue reports in Filton and nearby locations:

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow

  • SeanOConnor6 Sean O'Connor (@SeanOConnor6) reported from Filton, England

    @Plusnet @plusnethelp I ordered Broadband some two weeks ago and no updates! No router and no news - your customer service lines are overwhelmed so I can not talk to them- I have paid for the service yet no news. Please help.

  • Shosh_ukG SHOSH (@Shosh_ukG) reported from Bristol, England

    @Plusnet your service is an ongoing letdown

  • mrandmrscwms mrandmrscwms (@mrandmrscwms) reported from Bathford, England

    @MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet

  • SeanOConnor6 Sean O'Connor (@SeanOConnor6) reported from Filton, England

    @Plusnet please help - no news on order placed and paid for on 26th August- unable to get through on Phones - 30 mins in Q before i gave up! Come on guys don’t let a Yorkshireman down.

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

  • barney_parker That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England

    Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • tamikonatsu Amy Duffield (@tamikonatsu) reported

    @Plusnet It'll be hitting a year in September since the issue began.

  • DavisDavis1980 Charlotte Davis (@DavisDavis1980) reported

    @Plusnet we’ve had no broadband and no phone line for 12 days. Multiple calls to you and nothing happens. What else can we do? Is there anyone that can actually help us?

  • DaveWolinski Dave Wolinski (@DaveWolinski) reported

    @movingnorthuk @Plusnet They say you gotta call. It’s the only way. Finally got through then & asked why they make it so hard to cancel and he just replied “we don’t, I’ve just done it for you know haven’t I” ignoring that the fact it taking me 4 days to get get him to do that simple task is the point.

  • woldsweather Trevor Appleton (@woldsweather) reported

    @Plusnet BBand below 8 mbps all day is there a problem? YO18 7QU

  • CalTweedy Cal Tweedy (@CalTweedy) reported

    Hi @Plusnet I’ve been a customer of yours for a while now and I was wondering if you could help me jump off a cliff x

  • LewieKong @lewie_kong@mastodon.social (@LewieKong) reported

    @FearoDepth They will expect you to just put up with it. I had regular issues with them and they were useless. I had to put up with them until my contract ran out before switching to PlusNet.

  • LLpsychotherapy Soul Arena (@LLpsychotherapy) reported

    @Plusnet my broadband is not working. Can you help please - I’ve tried everything. Post code sa19 8pr how can I contact you about this it seems impossible to get any contact details from my account page!

  • barders61 barders61 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐈🐾🐾🐈‍⬛ ♍️🦁🦁🦁 (@barders61) reported

    @Plusnet another day no answer from a customer

  • CaseyLouKing Casey Lou (@CaseyLouKing) reported

    @Plusnet is there any issues in the BN22 area? Every morning for the past week, the Internet is dropping off and lights go out on router and takes a while to recover. Is this line testing?

  • DavisDavis1980 Charlotte Davis (@DavisDavis1980) reported

    @Plusnet Absolutely no value from you at all. Disgraceful “service”, multiple promised calls that never happen.