Plusnet Outage Report in Filton, South Gloucestershire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Filton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Filton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (16%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Live Outage Map Near Filton, South Gloucestershire, England
The most recent Plusnet outage reports came from the following cities: Bristol and Bath.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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Plusnet Issues Reports Near Filton, England
Latest outage, problems and issue reports in Filton and nearby locations:
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.
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Stu Watts
(@StuWattsEsq) reported
from
Kingswood, England
I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.
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Stu Watts
(@StuWattsEsq) reported
from
Kingswood, England
Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow
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That Barney guy 💖💜💙
(@barney_parker) reported
from
Charfield, England
Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...
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Sean O'Connor
(@SeanOConnor6) reported
from
Filton, England
@Plusnet @plusnethelp I ordered Broadband some two weeks ago and no updates! No router and no news - your customer service lines are overwhelmed so I can not talk to them- I have paid for the service yet no news. Please help.
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.
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SHOSH
(@Shosh_ukG) reported
from
Bristol, England
@Plusnet your service is an ongoing letdown
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Joanna
(@joannas94) reported
from
Bristol, England
My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃
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mrandmrscwms
(@mrandmrscwms) reported
from
Bathford, England
@MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@sjcoates67 Hi there Steven, I'm sorry about the problems you've been having with a lack of mobile signal. We're not aware of any issues but please get back to me with your mobile number if that's still a problem. Adam - Plusnet Sheffield
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Delilah Bank
(@BankDelilah) reported
held on phone line for #plusnet for an hour yesterday until they cut me off and closed the lines and two hours this morning. No other way to contact them. Might try carrier pigeon - will be quicker. terrible service.
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Solska
(@Solskee) reported
@BridgeeCee @Plusnet Yep, Plusnet are doing the same to my family. Claim they have booked an engineer and no one shows up! "Award" winning customer service at its best eh?
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Ollie ✨🏴
(@ollie_djw) reported
from
Edinburgh, Scotland
@Plusnet hi there, I can’t seem to send any texts from my iPhone on my Plusnet simcard. Could you help me please?
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Christina Relf
(@Teens22) reported
@simonnread @virginmedia I use Plusnet and don't have service issues.
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Alison Cameron 🤍❤️🤍💙💛
(@allyc375) reported
Excellent customer service from @Plusnet who agreed to restore my service as I assured them I am going to have sons cash on Friday. In other news, I have been referred to a food bank. Am not the only one in this position so am swallowing my pride.
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Chloe Raccoon
(@ChloeRaccoon) reported
@fatedfox @Plusnet Yet they will open a ticket with "Hi and thanks for your time today on the telephone, i can confirm the reason why your broadband is down is because of a major service outage in the area," Can't be that major if it's not listed I guess...
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Ruth Illing
(@RP_VictorHarvey) reported
from
Rugby, England
@Plusnet please can someone help? I’m sat with my elderly parents who have been on hold for over 50 minutes. Not fantastic customer service so far!
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Judit Garab
(@TheRealCudit) reported
@Plusnet - been waiting for months (!!!) for my Plusnet Reward card. My contract started in May. I got the "ClaimConfirmation" email on 20th July. It's October now and still nothing. Called your customer service 2-3 weeks ago. They have no clue what to do about it! :(
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frank
(@frank10743117) reported
@Plusnet no wifi. 24 hours later after multiple broken promises of fixing it, even told me it was fixed at one point then said that bt staff broke it again