Plusnet

Plusnet Outage Report in Filton, South Gloucestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Filton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Filton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Filton, South Gloucestershire, England 12/16/2025 09:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Filton, South Gloucestershire, England

The most recent Plusnet outage reports came from the following cities: Bristol, Chepstow and Bath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomChepstow E-mail
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Filton, England

Latest outage, problems and issue reports in Filton and nearby locations:

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

  • mrandmrscwms mrandmrscwms (@mrandmrscwms) reported from Bathford, England

    @MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow

  • SeanOConnor6 Sean O'Connor (@SeanOConnor6) reported from Filton, England

    @Plusnet @plusnethelp I ordered Broadband some two weeks ago and no updates! No router and no news - your customer service lines are overwhelmed so I can not talk to them- I have paid for the service yet no news. Please help.

  • barney_parker That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England

    Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • Shosh_ukG SHOSH (@Shosh_ukG) reported from Bristol, England

    @Plusnet your service is an ongoing letdown

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • BennyHawes benny* ✳️ (@BennyHawes) reported

    @Plusnet Yes, thanks. It's just taking a long time to load and search seems to be broken still.

  • MarkBoy60998176 Mark Boyce (@MarkBoy60998176) reported

    @Plusnet can you cancel my account please

  • StephanieVandem Stephanie Vandem (@StephanieVandem) reported

    @Plusnet how do I get access to pay bills when no longer a customer? Thank you

  • GenevieveMalc Genevieve Malcolm (@GenevieveMalc) reported

    @Plusnet why is your WiFi provision in Hinxton, CB10 postcode, Cambridgeshire not working?

  • ErnestStrafford Ernest (@ErnestStrafford) reported

    Hi @Plusnet - I had a fault on my line fir two days owing to an issue with the exchange. This meant no broadband for 3 days so will I get a refund for this? Thanks

  • mossysue mossysue (@mossysue) reported

    @Plusnet Errm it’s happened several months running. Please be honest on your website. Other companies don’t have that issue?

  • TimWrighty Tim Wright (@TimWrighty) reported

    @Plusnet so I’ve been a customer since 2019 and I’m on still on the same router. I’ve renewed and asked if I could be sent a new router and got told no, I’d have to move onto a 24 month contract for more money to be entitled. Is this right!?

  • pennymeades200 Back to Work💙 (@pennymeades200) reported

    @Plusnet What's happening about the lack of internet. I live in BN11 area and your support team says there's been an incident

  • mikeymac182 Marvelous Mike Mac (@mikeymac182) reported

    @Plusnet Poor customer service, when all I am trying to get to the bottom of why you have charged me twice

  • pennymeades200 Back to Work💙 (@pennymeades200) reported

    @Plusnet Any news on the outage in BN11 area ? I've lost a days work ate you going to reimburse me ?