Plusnet Outage Report in Filton, South Gloucestershire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Filton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Filton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Filton, South Gloucestershire, England
The most recent Plusnet outage reports came from the following cities: Bristol, Chepstow and Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Chepstow |
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| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Filton, England
Latest outage, problems and issue reports in Filton and nearby locations:
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That Barney guy 💖💜💙
(@barney_parker) reported
from
Charfield, England
Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...
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Stu Watts
(@StuWattsEsq) reported
from
Kingswood, England
I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.
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Stu Watts
(@StuWattsEsq) reported
from
Kingswood, England
Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow
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Joanna
(@joannas94) reported
from
Bristol, England
My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃
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mrandmrscwms
(@mrandmrscwms) reported
from
Bathford, England
@MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet
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SHOSH
(@Shosh_ukG) reported
from
Bristol, England
@Plusnet your service is an ongoing letdown
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.
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Sean O'Connor
(@SeanOConnor6) reported
from
Filton, England
@Plusnet @plusnethelp I ordered Broadband some two weeks ago and no updates! No router and no news - your customer service lines are overwhelmed so I can not talk to them- I have paid for the service yet no news. Please help.
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Delilah Bank
(@BankDelilah) reported
held on phone line for #plusnet for an hour yesterday until they cut me off and closed the lines and two hours this morning. No other way to contact them. Might try carrier pigeon - will be quicker. terrible service.
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Netherton Foundry
(@NethertonNews) reported
Hi folks. We’ve been having problems with our internet since Tuesday evening and @plusnet cannot send an engineer until tomorrow. Apologies if our service to you is not what it could be and we hope to be back on track soon. #thankgoodnessformobiledata
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Edinburghgirl
(@Edinburghgirl4) reported
@Plusnet - award winning customer service is not being left on hold for 37 minutes (and still waiting) to find out where my router is!!! Whena re you going to anwwer your phone???
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spurs Gal
(@louiseyidette) reported
@Plusnet I’m a new customer and was told my activation was today. I spent an hour getting through to your customer service who confirmed it was today. Still hasn’t been activated sent two DMs which have not been ignored. Can someone reply asap so disappointed with the service.
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Jack McDermott
(@Jacknamejack1) reported
@Plusnet please for the love of god help me out here! I Can't get through via email and sat on hold for half an hour before the call being ended on me. I just want internet, I've already paid and still nowt
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@2_Wheeled_Wolf 🇪🇺
(@2_Wheeled_Wolf) reported
@Now_Being_Laura when I was 1st starting with @Plusnet, things were good. But past year they've been like their owners BT with their deceitful ways. Never will forgive them for their lies & deceit for the past 18 months as well as poor broadband.
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Clay
(@willhclay) reported
Poor show from @Plusnet overall - why not tell customers about this strike action that is clearly going to affect lots of new and existing customers?
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spurs Gal
(@louiseyidette) reported
@Shinobilyrical1 @Plusnet I wonder what part of award winning customer service includes waiting over a hour to get through to customer services!! Am a new customer too awaiting activation not great when you can’t get hold of anyone
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SARAH SMITH
(@smithychick) reported
@Plusnet I have just joined but I thought I could keep my landline (same address) but you sent me another number and I cannot get through on your phone lines and the website does not help or the chat. If I definitely cannot keep my current no. I need to cancel and get a refund?
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Infinite Football
(@Infinite_Footy) reported
Just been on the phone to @Plusnet about a broadband issue and while I was following your agents instructions to fix it (neither of us were talking) I heard one of your staff in the background say “if you could kill one Tory MP, who would it be?”. Disgusted beyond belief.