Plusnet Outage Report in Filton, South Gloucestershire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Filton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Filton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Filton, South Gloucestershire, England
The most recent Plusnet outage reports came from the following cities: Bristol, Chepstow and Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Chepstow |
||
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Filton, England
Latest outage, problems and issue reports in Filton and nearby locations:
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SHOSH
(@Shosh_ukG) reported
from
Bristol, England
@Plusnet your service is an ongoing letdown
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.
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Sean O'Connor
(@SeanOConnor6) reported
from
Filton, England
@Plusnet @plusnethelp I ordered Broadband some two weeks ago and no updates! No router and no news - your customer service lines are overwhelmed so I can not talk to them- I have paid for the service yet no news. Please help.
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.
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Stu Watts
(@StuWattsEsq) reported
from
Kingswood, England
I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.
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mrandmrscwms
(@mrandmrscwms) reported
from
Bathford, England
@MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet
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Stu Watts
(@StuWattsEsq) reported
from
Kingswood, England
Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow
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That Barney guy 💖💜💙
(@barney_parker) reported
from
Charfield, England
Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...
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Joanna
(@joannas94) reported
from
Bristol, England
My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃
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Sean O'Connor
(@SeanOConnor6) reported
from
Filton, England
@Plusnet please help - no news on order placed and paid for on 26th August- unable to get through on Phones - 30 mins in Q before i gave up! Come on guys don’t let a Yorkshireman down.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Gwen Stow
(@stow_gwen) reported
@Plusnet my broard band is not working
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cmorales
(@cdmalvarez) reported
@Plusnet Im in another country so unable to call - is customer support able to assist?
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Scott
(@Scott87049502) reported
I don't normally do this but @Plusnet this is wild. You are trying to charge My mother into the triple digits and close Her account despite it should be £30 a month and She NEVER asked to close Her account. You have left Her without a way to contact you and with a huge debt
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Greg Wright
(@greggwright21) reported
@Plusnet anyone having issues with broadband, im connected to Internet but its not allowing me on any services like games and apps on my amazon stick.
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emily annison
(@emilyannison) reported
@Plusnet Yes. No broadband issues. I’m using it to communicate now, just can’t make or receive calls. I’ve checked all setting.
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Tripe_Writer
(@Tripe_Writer) reported
@DerylLynn @Plusnet Similar problem here: Since Broadband upgrade, our panic alarms only work one way: the care people register that there is an alarm, but can't hear us, so they have to ring our phone. I understand that's a common problem
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Deborah
(@deborahc39) reported
@RoyalMail customer service is useless. Awaiting a delivery from Plusnet. requested it be delivered next door as I am out.Still delivering to my address. Tried the phone. 18 x I’ve read my tracking number and it repeats back incorrectly. Now an hour to wait to speak to someone!
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Saskia
(@SvtHoff) reported
@Plusnet I am a new customer and switched to you - and fiber broadband - to get a better connection. Overall really good, but the broadband connection drops for 15-20 seconds every time it rains. What is this and how can it be fixed? The rainy season is upon us!
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Chris 🐦
(@cjkgal) reported
@Sandra55 @Virgin I know what you mean I had a similar experience with Plusnet. Didn't help with my problem and was impatient then tried to get me to purchase their mobile SIM. Cheek!
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Stefan
(@SenorStefan) reported
@Plusnet When I call I get stuck in the same loop: “computer says no”. From what I can tell, OpenReach has spent 4 weeks doing nothing on a 6 week SLA and your support team keep just repeating what the OR system says. This solves nothing! It needs escalation!