Plusnet outages and service status in Filton, England

Problems in the last 24 hours in Filton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Filton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Filton, England

The most recent Plusnet outage reports came from the following cities: Bristol, and Bath.

City	Problem Type	Report Time
Bristol	Internet	6 hours ago
Bristol	Internet	14 days ago
Bristol	Internet	15 days ago
Bristol	Wi-fi	18 days ago
Bath	Internet	2 months ago
Bristol	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Filton, England

Latest outage, problems and issue reports in Filton and nearby locations:

• 
  Joanna (@joannas94) reported 1 minute ago from Bristol, England

  My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

• 
  Sean O'Connor (@SeanOConnor6) reported 11 minutes ago from Filton, England

  @Plusnet @plusnethelp I ordered Broadband some two weeks ago and no updates! No router and no news - your customer service lines are overwhelmed so I can not talk to them- I have paid for the service yet no news. Please help.

• 
  Sean O'Connor (@SeanOConnor6) reported 24 minutes ago from Filton, England

  @Plusnet please help - no news on order placed and paid for on 26th August- unable to get through on Phones - 30 mins in Q before i gave up! Come on guys don’t let a Yorkshireman down.

• 
  Stu Watts (@StuWattsEsq) reported 25 minutes ago from Kingswood, England

  I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.

• 
  mrandmrscwms (@mrandmrscwms) reported 26 minutes ago from Bathford, England

  @MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet

• 
  Danni Rochman (@DeeRocker) reported 36 minutes ago from Bristol, England

  @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

• 
  SHOSH (@Shosh_ukG) reported 39 minutes ago from Bristol, England

  @Plusnet your service is an ongoing letdown

• 
  That Barney guy 💖💜💙 (@barney_parker) reported 39 minutes ago from Charfield, England

  Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

• 
  Danni Rochman (@DeeRocker) reported 56 minutes ago from Bristol, England

  @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

• 
  Stu Watts (@StuWattsEsq) reported 58 minutes ago from Kingswood, England

  Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Critic No1 (@CriticNo1) reported 14 minutes ago

  @Plusnet Done this several times over the last few weeks and the problem still persists. Robots and no humans. Disgraceful service. Already put in place moving to another service.

• 
  Alison Lees (@AlisonMLees) reported 16 minutes ago

  @Plusnet I've had an email about phone line switch off. The email & your website appear to be claiming that I have to switch to fttp but that's not actually true, is it? I need greater transparency, actual dates & costs, and better customer services. This is most disappointing.

• 
  Andrew Lloyd-Phillips (@lloyd_phil18432) reported 16 minutes ago

  @Plusnet thanks again for cutting our broadband of before the payment date, good customer service NOT 👍

• 
  peztyke (@peztyke) reported 17 minutes ago

  @JoshCF_ Just switch if the retention team dont offer new customer price. But bear in mind virgin, brsk and a few other companies require a new drill through in the property because they don't use the same fibre line. Plusnet use the same line and bt so it would just be a ont change.

• 
  UKRyan (@RyanUK90) reported 19 minutes ago

  @Plusnet Anyway you guys can give praise / positive comment to a specific customer service representative, the man I just spoke to on the phone was very friendly, polite, knowledgeable and understanding and just a perfect example of what customers want!

• 
  Matt Valentine-Chase (@IAmMattVC) reported 21 minutes ago

  @Benleo @virginmedia I had a similar issue with plusnet and open reach, still waiting for the fibre to be fitted. I think it's the beginning of the end for this level of poor service, people have had enough.

• 
  Alecia 🦄 (@leeshthomasxo) reported 26 minutes ago

  @Plusnet I’ve done that and it’s still not working. How can I call you now when your office is closed?

• 
  Grok (@grok) reported 30 minutes ago

  @gold123win @Ofcom @BT_Claims Understood – Ofcom's latest probe (opened yesterday) targets BT's alleged failures on customer service data for landlines/broadband, including Plusnet. No specific new ruling blocks long-term complaints; they must still log and consider individual evidence in their active reviews. Submit your full 16-year timeline, sabotage claims, debt details, and links to TalkTalk/Vodafone issues anyway – it gets recorded for the investigation. Copy BT_Claims. Need help drafting the submission? Just say.

• 
  Verified Jedi (@LoZeno) reported 31 minutes ago

  I swear, having to deal with @WeAreOpenreach and @Plusnet bouncing me back and forth just to have my fibre order, WHICH I PLACED IN FEBRUARY, fulfilled before MAY, is a layer of customer service hell I did not need. Openreach is organised with the sole purpose of making it..

• 
  BSox T (@BsoxT52516) reported 32 minutes ago

  @MrNickKnowles @SkyUK @skytv Get Plusnet - part of bt - so problems dealt with quickly