Plusnet

Plusnet Outage Report in Filton, South Gloucestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Filton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Filton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Filton, South Gloucestershire, England 12/12/2025 19:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Filton, South Gloucestershire, England

The most recent Plusnet outage reports came from the following cities: Bristol, Chepstow and Bath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomChepstow E-mail
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Filton, England

Latest outage, problems and issue reports in Filton and nearby locations:

  • Shosh_ukG SHOSH (@Shosh_ukG) reported from Bristol, England

    @Plusnet your service is an ongoing letdown

  • mrandmrscwms mrandmrscwms (@mrandmrscwms) reported from Bathford, England

    @MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow

  • SeanOConnor6 Sean O'Connor (@SeanOConnor6) reported from Filton, England

    @Plusnet please help - no news on order placed and paid for on 26th August- unable to get through on Phones - 30 mins in Q before i gave up! Come on guys don’t let a Yorkshireman down.

  • barney_parker That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England

    Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

  • SeanOConnor6 Sean O'Connor (@SeanOConnor6) reported from Filton, England

    @Plusnet @plusnethelp I ordered Broadband some two weeks ago and no updates! No router and no news - your customer service lines are overwhelmed so I can not talk to them- I have paid for the service yet no news. Please help.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • thatkiddais daisy lane (@thatkiddais) reported

    Is anyone else also having problems with @plusnet phone service? Both me and my dad are experiencing constant 'emergency calls only'. Half the day with no service is becoming the new norm! #plusnet

  • Mariagardiner Maria gardiner (@Mariagardiner) reported

    @Plusnet Thanks for failing again on Roaming Plusnet. Shocking systems, nice people. No phone when traveling for a bereavement. AWFUL @thetimes

  • scroshaw steve (@scroshaw) reported

    @Plusnet My Plusnet contract is ending soon and I would like to port my existing Plusnet phone number to a new VOIP provider. They have asked a few technical questions regarding the current line. Are you able to help? Thanks.

  • sarru001 AS (@sarru001) reported

    Hi @Plusnet, I mistook my contract day expiry as 14th April and logged in today to renew. Unfortunately it expired on 10th April. Could you please renew my previous contract or Cancel if it is not possible. I am currently out of UK and hence could not reach out to you over phone

  • DKKINGDOM_ DKKINGDOM (@DKKINGDOM_) reported

    Being on hold for nearly half an hour is my favourite thing about @Plusnet customer services

  • TheSteCorcoran Ste Corcoran (@TheSteCorcoran) reported

    @Plusnet morning, I've upgraded the current package as my contract ends on 19/4. I've had an email to say new service will activate 17/4 & was just wondering if there's any way this could be put back to activate on the 19/4 instead? Cheers

  • EdwardPhillips0 Edward Phillips (@EdwardPhillips0) reported

    @Plusnet My 4G has been down in NR13 for over a week. When will it be back?

  • HF_Universe Holly Bowler (@HF_Universe) reported

    @Plusnet I left you for a better mobile service elsewhere and took my number with me but am still getting emails saying my bill is £0. Please make it stop. I don't want to ring or speak to anybody, I just want it to stop.

  • Nugget_Courtney Courtney (@Nugget_Courtney) reported

    @bt_uk We have and they're useless. We're waiting for a bt engineer to call us (who have been just as useless, we have been waiting for said engineer since Thursday) but @Plusnet can't push the matter so someone here needs to help

  • paraman31 John Charlton (@paraman31) reported

    @kazzaloveslife Plusnet, been with them for about 8 years. No problems at all and good customer service.