Plusnet Outage Report in Grantham, Lincolnshire, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Grantham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Grantham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (67%)

2. 

   Wi-fi (14%)

3. 

   Total Blackout (13%)

4. 

   E-mail (4%)

5. 

   Phone (1%)

6. 

   TV (%)

Community Discussion

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Plusnet Issues Reports Near Grantham, England

Latest outage, problems and issue reports in Grantham and nearby locations:

• Robert-John Edwards (@rjedwards_btone) reported 31 minutes ago from Melton Mowbray, England

  @virginmedia Just do you know. Gone to @Plusnet Cheaper and their customer service from first hand experience before makes yours look amateur.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Ros McIntyre (@Roz_M65) reported 7 minutes ago

  @Plusnet been waiting for broadband to be back on line, no help no support, totally unreliable service

• Sue (@Wandering_Sue) reported 8 minutes ago

  @Sinister_Pete @Plusnet And they have tested my BB and told me it's in the house. So their testing capability is also rubbish. Been waiting an hour for an agent and when I rang back system told me to ring tomorrow. Wow this really is award winning customer service

• Tecton (@Tecton18) reported 9 minutes ago

  @Plusnet I'm missing work now, and just got a "we may take longer than 20 minutes to get back to you text" a full hour after being told that the problem is within my home network. Which it is not Useless.

• Michael de Groot (@stayingaliveuk) reported 11 minutes ago

  @Plusnet @OVLHSSociety Thank you Curtis the problem is why does it take over an hour from when your started to let all of us know. This is when your guys let yourselves down. You can’t claim award winning customer service when you do this. Just be honest with us we can clearly see it’s down!!

• OVLHS (@OVLHSSociety) reported 14 minutes ago

  @Plusnet according to your front page there's no issues with broadband yet it's been down since midnight and you won't answer the phone or respond to any tweets... Rubbish service.

• Lonely Ewok (@JFW_Harry) reported 14 minutes ago

  @Plusnet I'd just like to add it's funny that someone answered the chat when i clicked on 'new customer' yet as an existing customer I get an automated message then it hangs up.....!!!

• Ruth Ducker (@RuthDucker) reported 16 minutes ago

  Experiencing Internet outage @Plusnet via #johnlewisinternet .. my workday has just ground to a monumental halt. When working from home doesn't work. Suddenly realise I spend my entire day on video calls.. so I can safely say deadlines are not happening today.

• Lonely Ewok (@JFW_Harry) reported 17 minutes ago

  @Plusnet I have no internet connection and work from home. I've tried ringing multiple numbers, all tell me via an automated message youre busy and to ring back then hang up, the live chat person told me to message twitter....I've been trying for 2 hours, can someone help?

• MancunianGirl (@girl_mancunian) reported 18 minutes ago

  @Plusnet @OVLHSSociety How about you address those people who have been left without internet since 1am? Or explain why there is no overnight support? Or why your call centre won't answer calls? Or text messages go unanswered? Not. Good. Enough.

• Plusnet (@Plusnet) reported 18 minutes ago

  @MarkusDarkus83 Hi Mark, I'm sorry to see you're unable to use the internet. There has been an outage this morning which should have been resolved now. Are you able to reset your router and let us know if this is now working? - Curtis, Plusnet Sheffield