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Plusnet

Plusnet service status in Glenrothes, Scotland

Why is my Plusnet service not working?

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Glenrothes, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Glenrothes, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ochiburi
    Laurence Campbell (@ochiburi) reported

    @plusnethelp I need to raise a support ticket because I have lost access to the plusnet email relay service. The server rejects my password. I cannot access my account to raise a ticket because it says I cant request changes as a change is already in progress. Can you help?

  • onthewayne
    The Fortress Of Miller-tude 💙 (@onthewayne) reported

    @sweet_exile @plusnethelp 2 days!? (Now 3 days) Appalling from @Plusnet, no contact or update on your open incident. Simply dreadful customer service.

  • marcuskerr
    Marcus 💙 (@marcuskerr) reported

    @plusnethelp The issue I have is that this is the best service you can offer, the only fault is the lack of infrastructure investment. I'm sorry if the woeful speeds are embarrassing but you should try uploading a rendered video file for work using it. #plusnet #btopenreach #broadband

  • Frankie48234265
    Frankie (@Frankie48234265) reported

    @kieronjbryan Change it back. Plusnet mobile are terrible. Their customer services message you all night every night between 1am and 5am. The operators find it funny

  • hiljdavidson
    Hilary Davidson (@hiljdavidson) reported

    @plusnethelp Dear PlusNet, It used to be the case that I could raise a ticket for support even after the telephone lines were closed, why do you deny this access? I have an upload speed issue, & would like to gain your support. #RSVP Including @MrOakRoom for technical Responses.

  • duckfluff_dill
    Matthew Dowdall (@duckfluff_dill) reported

    @silviewalks Cher screaming down the phone at plusnet for compensation

  • frank10743117
    frank (@frank10743117) reported

    @happystalker @plusnethelp Get away from plusnet their support won’t help better to start cancelling process now

  • davecleaver5
    dave cleaver (@davecleaver5) reported

    For 12months I’ve had nothing but issues with my plusnet service. The service is a shambles! Can anyone recommend a quality provider for businesses?

  • legohead00
    Faffa (@legohead00) reported

    @Plusnet broadband still not working...been nearly a week now. What’s more shocking is the customer services, failed promises of callbacks etc. Spent 3 separate occasions on the phone now, even sent a new router....still waiting for a callback!!!!!

  • kevinhandley
    Kevin Handley (@kevinhandley) reported

    @frank10743117 @Plusnet I didn't know that they were part of the BT group. They haven't replied to my enquiry anyway so their customer service must be just as bad.