Plusnet

Plusnet Outage Report in Glenrothes, Fife, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Glenrothes, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Glenrothes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Glenrothes, Fife, Scotland 11/24/2025 20:15

November 24: Problems at Plusnet

Plusnet is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JMarrowLondon John Marrow (@JMarrowLondon) reported

    @Littlelucyd @Plusnet Found John Lewis broadband brilliant. All the benefits of Plusnet network and service with John Lewis customer service!

  • Nuomer1 Alan Denham (@Nuomer1) reported

    @Plusnet , @plusnethelp Stuff this! Your broadband service is adequate, your telephone helpers are good - but your email system is crap! 5 crashes just this morning, and that after recent complaints which have mostly been ignored. I am now informing everyone of a new address.

  • _YouMeAtAlex_ Alex 🎄 (@_YouMeAtAlex_) reported

    Anyone else on @Plusnet having issues with the router dropping all the time?

  • dombrasted Dominic Brasted (@dombrasted) reported

    @plusnethelp @Plusnet 3 tweets, 1 FB message, 5 phone calls and our Broadband is down again . Every day for the last 12 days ,at least. Gave up and booked the engineer even tho I have explained where the problem probably is. No compensation offered. Getting more than fed up.

  • handhpt Health and Happiness Personal Training (@handhpt) reported

    @Plusnet never said need a new router for upgrade, never ordered one & said because of Xmas & COVID without internet/TV until Jan. No way to original until router turned up. Leaving a person living on their own in Tier 3 without the service I payed for is unacceptable.

  • JohnHughesIT John Hughes (@JohnHughesIT) reported

    @plusnethelp my broadband is almost completely down. Pinging the Plusnet DNS server results in 82% packet loss and an averages response time ov over 19,000 ms.

  • thekrzr Chris Gorman (@thekrzr) reported

    @Plusnet 50minutes later and finally getting through. Poor guy on the other end sounds harassed! I wonder why? Never took it out on him either as he’s not to blame. I await my fix!

  • CliveWBell Clive William Bell (@CliveWBell) reported

    Next payment due next week Plusnet. The next payment and all payments thereafter will be cancelled until this issue is resolved

  • McIntoshRosco Rosco (@McIntoshRosco) reported

    @Plusnet no internet. No updates available been like this for around 12 hours. Can anyone help??

  • mike_wiggins Michael Wiggins (@mike_wiggins) reported

    @Plusnet your customer services is non existent. Just been put on hold twice to your technical team. First time 20 mins No answer, hung up, second time 25 mins, no answer, hung up. Pathetic. Can someone call me back please