Plusnet

Plusnet Outage Report in Glenrothes, Fife, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Glenrothes, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Glenrothes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Glenrothes, Fife, Scotland 11/18/2025 02:50

November 18: Problems at Plusnet

Plusnet is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • louisemagrin louise magrin (@louisemagrin) reported

    @Plusnet @plusnethelp worse broad band I've ever gone with and non existent customer service 😡 paying for a service cant even use ridiculous

  • AHardy00080102 A Hardy (@AHardy00080102) reported

    @plusnethelp I spoke with a customer service advisor on Christmas Eve and has a text from lightico asking me to follow a link screen share. Is this linked to Plusnet?

  • TheBigCatBird The big bird (@TheBigCatBird) reported

    @plusnethelp are there issues with broadband? As your website says not yet others say issues? Also the help online says if you cannot try another router you may be charged? Yet when you sign up you are asked to send your old router to plusnet so are left with no other router ! 😡

  • stigofthebumps kev cowie (@stigofthebumps) reported

    @Plusnet your broadband is a ******* disgrace...multiple engineer visits and the wankers cant fix it

  • DanPainter Dan (@DanPainter) reported

    @Plusnet 08:25 on a Monday. internet broken since the early hours. Your 'customer service' is: online chat 'unavailable', telephone lines 'all closed'. When WFH reliability is important. This is a good indicator that you are not the ones to rely on if there's an issue.

  • quentindab Quentin Howard F.I.E.T. 🎤🎧📻📺⚙️🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@quentindab) reported

    @EE Well.... I would forward it to 7726 (SPAM) if I could, but those plucky @Plusnet @plusnethelp folks barred short code texting on their MVNO network. If only Plusnet, British Telecom and EE were somehow, you know, related in business perhaps they could sort this out? No? Oh well😳

  • _quatty_ Ste Robinson (@_quatty_) reported

    @Plusnet why are your phone lines down for broadband? Trying to get in touch

  • Jonnyreggieash Jonathan Ash (@Jonnyreggieash) reported

    @Plusnet very slow connection and can’t speak to anyone about it 🤨

  • craig_a_81 craig alexander (@craig_a_81) reported

    @Plusnet @plusnethelp when are you fixing your garbage routers that disconnect WIFI frequently? Pretty sure this is in breach of contract. Making work from home impossible. Looks like it has also been ongoing for a year at least going by google. @martinmorris79 #PlusnetSuck

  • bluefish2303 Ian Holloway (@bluefish2303) reported

    @Stabzie112 @DonJoewonSong @TalkTalk I'm currently with Plusnet & generally they are pretty good with support. I've had two calls this year that required Openreach to attend and both got resolved quickly. They've even offered me the opportunity to leave my contract early as I wasn't getting minimum download speed.