Plusnet outages and service status in Dundee, Scotland

Problems in the last 24 hours in Dundee, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dundee, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bri 💙 (@OriginalBigBri) reported 6 minutes ago

  @Plusnet This is the 21st century! I don't want to go through a bunch of phone menus that don't even have the option I need, to then be told the wait time is over 20 minutes, just to open a support ticket. Why can't I just login and create a support request ?

• 
  𝒌𝒆𝒍𝒍𝒊𝒆 ✨ (@kelliemufc) reported 12 minutes ago

  plusnet sucks *** honestly

• 
  GM Mark Howitt (@MarkHowitt) reported 12 minutes ago

  @Ofcom Poor overall @Plusnet couldn't even give me some credit for overcharging me... may have to go to @Ofcom

• 
  Melissa (@MelissaByJovi) reported 14 minutes ago

  @Plusnet @ThatNeilMartin They asked for an email address. Your lack of email/ticket support is a major reason we left you.

• 
  Jay (@Jason87r) reported 14 minutes ago

  Dear idiots @Plusnet and also @EE as u both have done it this month, if my payment date is set to 6th of month trying to take payment on the 3rd and then restricting services for your **** up won't magically make my money come in 3 days early, both account show 6th so do it!

• 
  Oli Wright (@falo209) reported 15 minutes ago

  @Danjsalt @SkyUK Their support got worse and worse over my last few years with them, and navigating their awful site or trying to contact a human is soul destroying. Honestly, find anyone else. Plusnet were a breath of fresh air by comparison.

• 
  Sarah loopy (@Sarahlewp) reported 15 minutes ago

  @EE your service is shocking, we were with plusnet, we get told we are now with you, we have tried to sort out where the equipment is, no luck, we try to cancel, and you say we are going to get charged a cancellation fee !

• 
  🙈🙉🙊 (@lainey5565) reported 16 minutes ago

  @MadDogBrit Go with Plusnet.... Customer service when needed is MUCH better.

• 
  Kevan Rollinson (@rollinson_kevan) reported 19 minutes ago

  @Plusnet Have you tried ringing your customer service team and being put on hold for over 30 minutes before eventually giving in

• 
  GM Mark Howitt (@MarkHowitt) reported 22 minutes ago

  @Plusnet Might be quicker to cancel my DD but let's see if they do- and it's GM Howitt.