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Plusnet

Plusnet Outage Report in Dundee, Scotland

Why is my Plusnet service not working?

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If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Dundee, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dundee, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisPaveley
    Chris Paveley (@ChrisPaveley) reported

    Help, Plusnet Hub One Router, Wifi keeps dropping out. Have refreshed Channel allocations as suggested but till dropping out. If I reset the entire router it works for a few hours and then the fault returns. Ethernet connections works fine with no dropout at all. Any suggestions?

  • katy_clouds
    ☁️Katy Clouds☁️ (@katy_clouds) reported

    @Plusnet Terrible service. Had trouble paying my bill due to covid but needed internet to EARN THE MONEY in order to pay you. Cut me off despite payment plan and now haven't bothered sending me the promised new modem and apology AVOID LIKE THE PLAGUE

  • GeekNamedMike
    M I K E 🔸 (@GeekNamedMike) reported

    Just switched to @Plusnet, nearly £10 a month cheaper than BT. I had no issues with BT at all but when it's that much cheaper, it was a no brainer

  • MartinSo1984
    Martin (@MartinSo1984) reported

    @Plusnet do you have phoneline issues at the moment? Seems it cuts off as soon as it attempts to connect me to a line?

  • Spigcore
    Ace McCloud (@Spigcore) reported

    @Plusnet having no-one answer your customer care line is not a very good way of keeping customers.

  • traceyCphoto
    Tracey (@traceyCphoto) reported

    @plusnethelp great customer service..no acknowledgement whatsoever of my complaint!! Come on Plusnet, buck your ideas up. You take enough of our money!

  • LxPeanut
    Peanut (@LxPeanut) reported

    @Plusnet day 2 of no router when I'm paying for the service. And day 2 of no answer on your "award winning" customer service line. What was tulhe award for longest wait times?

  • MartinSo1984
    Martin (@MartinSo1984) reported

    @kejamieson_ @Plusnet I have a spare Plusnet router here I can send you now I’ve left them if that would help?

  • RusseldMcLean
    Russel McLean (@RusseldMcLean) reported

    Looks like @Plusnet mobile signal has changed in my flat though -- no reception in back rooms after years of great reception...

  • koka50
    koka (@koka50) reported

    @plusnethelp extremely poor customer service contacted for advice on how to lodge complaint call handler was abrupt, rude and obnoxious in manner to say the least. Quite concerning that plusnet customer service can claim that they are also part of the complaint team!! ?? really