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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Dundee, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dundee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
Total Blackout (8%)
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Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
@RunninOnEmptee Sorry to hear that. It does often feel the good customer service goes out the window once you've signed up! Im with plusnet and they've been good so far but if you've had issues before guess you'd be wary to switch to them
@carolinehannam @Plusnet I am a customer of theirs Caroline. They do not have a good customer service!! Leaving them as soon as my contract expires. Hope you get it resolved soon..
@Plusnet hey plusnet, our broadband has been terrible for weeks, supposed to get between 18-21mbs download speeds and we consistently get no more than 13, sometimes less. Impossible to work from home!
@Plusnet Hi there, current broadband customer, interested in your SIM only deals, but not clear from your website if they're 5G??
@Plusnet I wish to cancel my BT sport's app and am struggling to get to speak to anyone.Please Advise.
@bessiehodgy We used to be on sky had nowt but trouble changed to plusnet and it has been bang on great customer service too
@wevegotwheels We're with Vodafone and they seem to be best here. Plusnet were dire and there are constant service drops on sky and virgin going by the local fb. Are you on their top service - it might be worth checking to see if they can improve.
@Plusnet Hullo, received an email offering a Jan Sale "deal", but if I click the links to order it, it thinkgs I'm a new customer. And if I click to sign in as an existing one, it removes the offer. How do I get it? Do I have to phone to approve it?
@Plusnet hello I sent a direct message yesterday about my router problems and possible upgrade to fibre. Not sure if you have seen it yet. Thanks.
@roblatch66 Hi Rob, I'm really sorry about the router issues and the poor experience with support. I'd like to make sure that we're doing all that we can to help so please feel free to send us a DM along with your username. - Adam - Plusnet Sheffield