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Plusnet

Plusnet outages and service status in Dundee, Scotland

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Dundee, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dundee, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet
    Plusnet (@Plusnet) reported

    @ailsabcd To let us know about cancelling, you'll need to speak to our Retentions Team who are available on 0800 432 0200 and choose option 1, 5, 3. Or you can call the direct line for Customer Option Team on 0800 013 2632 and choose option 3 then 5. - Curtis, Plusnet Sheffield 4/4

  • SzemanChung
    Szeman Chung (@SzemanChung) reported

    @Plusnet who can I contact if my broadbnd is down?There is no support from PN at all if problems occur out of office hours. There is no no internet connection router shows an orange light. All checks done and no issues on PN website. Probably because no way to report issues.

  • ailsabcd
    ailsa (@ailsabcd) reported

    @Plusnet Thanks - I'm still not clear if you need to phone and cancel if you're out of contract?

  • Plusnet
    Plusnet (@Plusnet) reported

    @steve_wigg Hi Steve, if you contacted us before 14 days, you are still free to leave even if the service has been activated. You will only have to pay a pro rata rate for any period of service provided. I'd recommend contacting our business team about this. - Cal, Plusnet Leeds

  • cscarter7
    Craig Carter (@cscarter7) reported

    @Plusnet having internet issues with the router: blinking orange lightly. Have reset, unplugged etc but still no joy. Is there a problem?

  • ailsabcd
    ailsa (@ailsabcd) reported

    @Plusnet hi, my contract has ended and I'm looking to move to a new provider. Do I need to contact you to cancel or will my new provider do this?

  • Phil_Sampson46
    Philip Sampson (@Phil_Sampson46) reported

    @Plusnet as a existing customer am I able to get the new hub that come out?

  • Plusnet
    Plusnet (@Plusnet) reported

    @thom_crabbe Hi there Thom, I'm really sorry about the connection problems and the difficulties getting through to our helpline, what happened when you tried calling?. Please send us a DM along with your username and I'll make sure we get you back online. - Adam - Plusnet Sheffield

  • Plusnet
    Plusnet (@Plusnet) reported

    @Nick_T198 Hi Nick, I'm very sorry for the issues with your installation. I've been investigating this for you today and I've just sent an email out with a full update. If you have any questions, just let me know! - Cal, Plusnet Leeds

  • CrypticCrypto17
    CrypticCrypto17.crypto (@CrypticCrypto17) reported

    What's funny is it took 48 hours for my last two texts on signal to come through .. paranoidandroid user :O i shall endeavor to find out why .. wifi/4g problem or plusnet/EE? ..phone model? ... still noted