Plusnet

Plusnet Outage Report in Dunbar, East Lothian, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Dunbar, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dunbar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Dunbar, East Lothian, Scotland 12/07/2025 20:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Dunbar, Scotland

Latest outage, problems and issue reports in Dunbar and nearby locations:

  • Markiimg Mark G G (@Markiimg) reported from North Berwick, Scotland

    @plusnethelp your customer service is appalling - your call center is not accepting any calls. How can this be allowed? Absolutely horrendous service - I can't even call to disconnect my service. Very very poor service. 0/10 #plusnet #poorcustomerservice #BadCustomerService

  • Markiimg Mark G G (@Markiimg) reported from North Berwick, Scotland

    @plusnethelp ffs just read through the customer messages - now realised that #plusnet is a extremely poor company, like bottom of the pile. If anyone is interested in joining plusnet then PLEASE DO NOT - regardless of how cheap it is - customer service is appalling

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • gracerosemcneil Grace McNeil (@gracerosemcneil) reported

    @plusnethelp is there a mobile service issue? Both husband and I can't make or receive calls, both on Plusnet Mobile. Urgently awaiting news, so what is happening?!

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @CraigAtEpipole Some customers are experiencing problems when trying to make or receive calls on the Plusnet network and we’re working quickly to resolve this. Data and text services are unaffected. We’re very sorry for any inconvenience caused -Matt

  • slaymate 𝕯𝖆𝖓 (@slaymate) reported

    @plusnethelp Hi, I can not make or receive calls. Is Plusnet Mobile down?

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @DarthRider4 Some customers are experiencing problems when trying to make or receive calls on the Plusnet network and we’re working quickly to resolve this. Data and text services are unaffected. We’re very sorry for any inconvenience caused -Matt

  • davidjamestate David Tate (@davidjamestate) reported

    @plusnethelp is there a mobile outage? Nothing on your website but I can't make or receive calls, and by the looks of Twitter, neither can a lot of people on Plusnet.

  • elizabeth_a7 Elizabeth Anderson (@elizabeth_a7) reported

    @plusnethelp Is there an issue with the Plusnet mobile network in Dartford? I have a strong signal but my mobile cut out midcall and now I cannot make or receive calls or send texts. I use this phone for work and I need it running. Data is working fine.

  • mazzie_b Maz (@mazzie_b) reported

    @Plusnet @plusnethelp I haven’t been able to make mobile calls all afternoon, including contacting your customer service! What is going on?

  • DeborahKWroe Deborah Wroe (@DeborahKWroe) reported

    Yes Plusnet mobile is down

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @ConnectingGary Some customers are experiencing problems when trying to make or receive calls on the Plusnet network and we’re working quickly to resolve this. Data and text services are unaffected. We’re very sorry for any inconvenience caused -Matt

  • FrankC52 Frank Cooke (@FrankC52) reported

    Come on Plusnet just spent 30 plus mins on phone and was to keep a lookout on Twitter for info! that's a joke as you don't seem to know the network is down so unable to make calls.....