Plusnet Outage Report in Delabole, Cornwall, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Delabole, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Delabole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (8%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Delabole, England
Latest outage, problems and issue reports in Delabole and nearby locations:
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Sarah Jayne Davies
(@Sjd_22) reported
from
Liskeard, England
Dear @martinstanford I just listened to the advice about routers. I use @Plusnet who are great. I never use a pre configured route supplied by an ISP and only use @DrayTekUK routers. I frequently check it for firmware updates & only allow my list of MAC addresses #JerseyBread
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Tslytsly
(@tslytsly) reported
@Plusnet my broadband went offline on Sunday. been off or unstable since. BT have been and proven the line is fine. I've tried 3 different routers. No joy. But I cannot escalate the fault. Spent 1 hour on hold waiting for a manager, no manager avaliable. #poorcustomerservice
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Emma Jesson
(@EmmaJessonTV) reported
I’m not saying they’re not trying, but I’m REALLY having issues with my @Plusnet #broadband service. Probs all over Christmas. Engineer came on Monday - thought he had it sorted. But no. Second time lucky tomorrow? Really irritating 🙄
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Flonix
(@XFlonix) reported
@JL03MOO @garethadams @Plusnet To the cabinet, yes, not to the customer!
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Nikki S.
(@NikkiS_MCSFS) reported
@Plusnet Appalling service from you #Plusnet. My elderly, recently widowed Mum has just switched to a new provider and you are refusing to allow her to port her landline number to the new provider. She is worrying herself sick about it.
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Viv 💙😷
(@vivrh) reported
There was a slight hiccup but this was sorted out quickly. Top marks to @Plusnet and their customer service team. Mum, who is in her 80s, says they have always looked after her very well. 2/2
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Hywel Thomas
(@hywelthomas79) reported
Have to say been super impressed with @Plusnet since switching broadband supply over to them. Straight through to customer service and really helpful. 👌
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Claudia Burwitz
(@cburwitz) reported
@Plusnet Who does care at the mo? Your service sucks! Customer service unhelpful and inflexible! I’m better off to go elsewhere!
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Tslytsly
(@tslytsly) reported
@Plusnet ,the agent who tried to help me was very sympathetic. But he just could not get a manager to speak to me. I'm a network engineer, I know the fault is not with the line or router. I need this escalating so I can work. #poorcustomerservice
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Simon Coopey
(@SimonCoopey) reported
@Plusnet Hi Adam, thanks for reaching out, The local network was fine. I just gave the router a hard reset and after a long reboot I was back online. No worries.
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Alex 🐝
(@alexjb24) reported
from
Salford, England
@Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks