Plusnet Outage Report in Corbridge, Northumberland, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Corbridge, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Corbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Corbridge, England
Latest outage, problems and issue reports in Corbridge and nearby locations:
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Sheila Bull
(@ChattonCottages) reported
from
Riding Mill, England
@Plusnet If only..... 3 months ans till not connected. Dreadful service
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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∞ Jason ∞
(@Jason_Leaman) reported
Oh well - something is seriously broken at ‘friendly northern chappie’ phone and broadband “supplier” @Plusnet today (and the last 5 days). I mean - totally broken. Not working. Not answering phones. Restricting accounts, and no chat bots even. Definitely not answering tweets.
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Emma Tuck
(@nachoclouds14) reported
@Plusnet hello, we seem to have a WiFi outage in the NE3 area of Newcastle after a BT van was seen nearby doing some works. Can you please investigate and let us know what’s going on? I work online so no WiFi = lost income for me
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Sophia Gorton
(@SophInOz) reported
@Plusnet I’m a new customer, but already have been told there’s a delay with my broadband set up and been on hold for 1 hour trying to arrange this. Not a good start! How can I get in contact with you??
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Saz Whittle
(@saz_whittle) reported
@Plusnet plugged in for first time to my new super duper provider (you, allegedly) and I have no broadband. Fobbed off by your help team, issue on hold till tomorrow. I work from home, now I can’t work. Appalling
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Lisa Aitken
(@LisaAit77369540) reported
@Plusnet absolutely the worst customer service. We used the home move "service" and 7 weeks later still no internet. No updates on when we will get internet & no call backs when you say you will call back. Now can't get intouch with customer service at all. #shambles
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ludogogical
(@ludogogical) reported
@BTSopenreach I have had no internet at home for 3 days and @Plusnet say it is due to your infrastructure. Please tell me when issues in the CT11 area will be resolved.
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A Scottish Stoic
(@ScottishStoic) reported
@Plusnet any danger of getting a customer service response? Even 8f it's to let me know the fault that's stopping people getting connected to the customer service phone line is resolved?
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The Folklore Podcast
(@folklorepod) reported
Hi @Plusnet You seem to have done away with your online ticket system and replaced it with a virtual assistant who provides no assistance. I can't sit on the phone for hours trying to speak to someone and your text service stops at 7.30 Why is it impossible to log problems?
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Plusnet
(@Plusnet) reported
@R_HallPrivate Hi Robert, Sorry for the delay in getting back to you. As advised, you have been affected by a Major Service Outage (MSO) in your area. This should be resolved by: 08/12/2022 09:45:51. We apologise for the inconvenience caused. Anisa - Plusnet Sheffield
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A Scottish Stoic
(@ScottishStoic) reported
@Plusnet all I want to do is give notice of intention to switch to a new provider. Frankly given the problems contacting you it's just confirmed my intentions