Plusnet

Plusnet Outage Report in Colwyn Bay, Conwy, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Colwyn Bay, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Colwyn Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Colwyn Bay, Conwy, Wales 04/12/2025 12:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Colwyn Bay, Conwy, Wales

The most recent Plusnet outage reports came from the following cities: Deganwy.

Loading map, please wait...
City Problem Type Report Time
United KingdomDeganwy Internet
United KingdomColwyn Bay Wi-fi
United KingdomLlandudno Wi-fi
United KingdomColwyn Bay Wi-fi
United KingdomLlandudno Internet
United KingdomRhyl Internet

Community Discussion

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Plusnet Issues Reports Near Colwyn Bay, Wales

Latest outage, problems and issue reports in Colwyn Bay and nearby locations:

  • jborgbarthet Julian Borg-Barthet (@jborgbarthet) reported from Colwyn Bay, Wales

    @RhiwWard Yerburgh Avenue has been fighting an uphill battle with BT for weeks due to intermittent broadband faults on Plusnet and BT subscriptions. The exchange is where the fault is and it looks like they’re not willing to upgrade our cabinet. We need council support!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • lynnos sofargone (@lynnos) reported

    @Plusnet the response time to Twitter messages is appalling. I’m abroad and desperately reliant on maps & data worked for one day now I have nothing. I have plenty left on my allowance so I’ve been asking you for help. Norway is covered free as a band 9 country

  • S_Onyia OGHOGHO (@S_Onyia) reported

    Lord knows I can never recommend @Plusnet to anyone I know. Customer service is so poor and completely unhelpful.

  • andysnowball Andy Snowball (@andysnowball) reported

    Hi @Plusnet, I’m meant to be getting upgraded to full fibre on Friday. Your website is broken and won’t show me the order status and I’ve not received a new router yet. Assume it’s not happening?

  • BansheeRodders Alan Roderick (@BansheeRodders) reported

    @Plusnet wonderful service from Stephen on the broadband help desk tonight. He was knowledgeable, helpful and determined to fix the problem for good.

  • AliceMerray Alison 🌈 ❄🇪🇺 ⚫ (@AliceMerray) reported

    Hey @Plusnet my internet speeds are really poor recently. 4.4 Mbps down and 0.5 Mbps up. Streaming videos is virtually impossible. Please assist!

  • angelagbtt Angela Grantdean (@angelagbtt) reported

    @Plusnet existing broadband customer- can i take my current contract to a new address or do i have to cancel and start a new contract?

  • CrowYogi Heather Dexter-Crow (@CrowYogi) reported

    @Plusnet hey there. We've just moved house & were told our fibre broadband would be connected (you've cut us off early). Broadband isn't switched on and the guy I spoke to didnt ring me back like he said he would. Annoyed that you're still billing me but not providing a service

  • Plusnet Plusnet (@Plusnet) reported

    @rainbowclaire 2/2 There may be a known issue. Let me know what it says -Anoush (Plusnet Sheffield)

  • rainbowclaire Claire Dunford (@rainbowclaire) reported

    @Plusnet I'm afraid we're still down ... He had signal back briefly on Saturday but totally gone again.

  • BrianMSeaman Brian Seaman (@BrianMSeaman) reported

    @accessstratford @Plusnet @OpenreachHelp Just trying to have a speed I can work with when creating short films. It took three hours to upload one for a friend (usually about 10-15 minutes). Trying to watch films is laughable - just constant Buffering, although you can watch fuzzy moving images at low resolution!