Plusnet

Plusnet Outage Report in Colwyn Bay, Conwy, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Colwyn Bay, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Colwyn Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Colwyn Bay, Conwy, Wales 12/20/2025 01:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Colwyn Bay, Wales

Latest outage, problems and issue reports in Colwyn Bay and nearby locations:

  • jborgbarthet Julian Borg-Barthet (@jborgbarthet) reported from Colwyn Bay, Wales

    @RhiwWard Yerburgh Avenue has been fighting an uphill battle with BT for weeks due to intermittent broadband faults on Plusnet and BT subscriptions. The exchange is where the fault is and it looks like they’re not willing to upgrade our cabinet. We need council support!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SebChastin Seb Chastin (@SebChastin) reported

    20 years+ customer of @Plusnet, which has been mostly good, but today I am living. Sorry @Plusnet I don't like being taken for a foul, being lied to, up sold and being blamed when it is really a issue on your side. Your customer service is no longer legendary!

  • MillSussex RuthEs (@MillSussex) reported

    @Plusnet That certainly won't do! Your current service is atrocious!

  • jm_parkes Jason Parkes (@jm_parkes) reported

    @Plusnet That feeling when you have to use your mobile data to tweet plusnet because your service is down again. At least it's sunny.

  • rob_aldridge Rob Aldridge (@rob_aldridge) reported

    @OfficeSupport It's not happening with everyone - we've noticed it's a problem with participants using BT internet and PlusNet Microsoft exchange servers. I'm not the domain admin on either.

  • JosephGrasso1 Joseph Grasso (@JosephGrasso1) reported

    Shockingly bad customer service switching to @Plusnet No internet from Friday until apparently 6-4-21. Made multiple phone calls where they shift the blame to Talk Talk. Then derisory offer to pay for 5 days of BT Hotspot as "compensation".

  • garkbit Ulen (@garkbit) reported

    Roll on next week and our shiny new @Plusnet service. We simply won't know what to do with the 68Mbps we are going to have in the new house!! 9/9 #dontbotherwithhometelecomuk AVOID @hometelecomcare Home Telecom UK

  • DanielBatesUK Daniel Bates (@DanielBatesUK) reported

    Ok @Plusnet @plusnethelp. Really? A price increase of 3.9% plus inflation... You are about to see a 100% drop in the revenue you'll collect from this customer. Anyone got any suggestions? #PissTakeOfTheDay

  • RachaelParkman Rachael Parkman (@RachaelParkman) reported

    Rows we’ve had in the last year: maybe 1. Rows we’ve had over solution to lack of internet: 3. Money spent on solutions: £25 unlimited data. £70 on two new routers. £8 ish train to turn office. So call it £100 so far. Are you reimbursing me @Plusnet @plusnethelp ?

  • carusmike less using censorsite (@carusmike) reported

    @LewisCl39174554 @Plusnet Blue light at night , SERIOUSLY BAD

  • ChloesPJs Chloe (@ChloesPJs) reported

    @Tiothae Aaah I see. Yeah the issue is me trying to VPN into my parents house. With a double NAT connection that’s just not possible. They switched from Virgin Media to PlusNet and after a month Openreach just cut the line. They haven’t reinstated it yet and it’a over a month now.