Plusnet Outage Report in Colwyn Bay, Conwy, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Colwyn Bay, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Colwyn Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 06: Problems at Plusnet
Plusnet is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Colwyn Bay, Conwy, Wales
The most recent Plusnet outage reports came from the following cities: Deganwy.
| City | Problem Type | Report Time |
|---|---|---|
 Deganwy |
Internet | |
| Colwyn Bay |
Wi-fi | |
| Llandudno |
Wi-fi | |
| Colwyn Bay |
Wi-fi | |
| Llandudno |
Internet | |
| Rhyl |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Colwyn Bay, Wales
Latest outage, problems and issue reports in Colwyn Bay and nearby locations:
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Julian Borg-Barthet
(@jborgbarthet) reported
from
Colwyn Bay, Wales
@RhiwWard Yerburgh Avenue has been fighting an uphill battle with BT for weeks due to intermittent broadband faults on Plusnet and BT subscriptions. The exchange is where the fault is and it looks like they’re not willing to upgrade our cabinet. We need council support!!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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lisa heesom
(@Lisa_heesom) reported
@Plusnet really disappointed with the poor customer service so far. 2 days and still no reply to message!
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P
(@EUPDfeelslike) reported
@Plusnet any update on the outage in RG22? Internet and phone been down for over 24 hours now..
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Millie Day
(@MilsDay) reported
from
Oxfordshire, England
@Plusnet Having trouble accessing the member centre having just had my new home phone set up. It loads and then disappears! Very frustrating!
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Sammie (They/Them)
(@SammieNova) reported
@Plusnet Hello, my internet has been going on and off for the last 10-15 minutes, is there a problem in Runnymede/Surrey?
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Wilf Voss
(@WhoIsWilf) reported
@Plusnet ...and again the connection drops. Its like this so much. I appreciate you will blame Openreach but as a longstanding customer I expect service.
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lisa heesom
(@Lisa_heesom) reported
@Plusnet I’d rather you reply to queries and help sort my billing out so I can actually use the service I pay for!
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Seán McElhinney
(@seanmcelhinney) reported
@Plusnet I am the account holder for an elderly, registered disabled person who depends on their internet connection for medical reasons and to avoid isolation. They've had NO CONNECTION since Wednesday and your team gave them no help at all. What are you going to do about it?
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HappilyUnwoke 🇺🇦🇬🇧🏴🇺🇸✡️🦖💚🤍💜
(@HappilyUnwoke) reported
@Plusnet Hey just recently signed up with you but the website crashed part-way through my order. It didn't seem to have gone through so I did it again and now I've been billed twice for two seperate orders. Help!
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Deborah Bootz
(@BootzDeborah) reported
@EUPDfeelslike @WeAreOpenreach @Plusnet They said that to us after a pole was knocked down ..tomorrow next day Monday etc that was twenty days ago and counting
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Jane
(@jane_bolt) reported
@OpenreachHelp @Plusnet Okay, purchased a property and decided to join Plusnet broadband 20th April 2022. Still no progress from Plusnet or Openreach, apparently now with 'frames management', whatever that means? Very frustrated customer, 7 weeks no progress !! More push needed?