Plusnet

Plusnet Outage Report in Collingbourne Kingston, Wiltshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Collingbourne Kingston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Collingbourne Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Collingbourne Kingston, Wiltshire, England 07/27/2024 10:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Collingbourne Kingston, England

Latest outage, problems and issue reports in Collingbourne Kingston and nearby locations:

  • AdamGill30 Adam Gill (@AdamGill30) reported from Andover, England

    @AndyShuttle @plusnethelp This sounds exactly like my problem with plusnet but I live in Andover, Hampshire. I don’t think it’s a local issue, it seems this is the standard for plusnet. Also causing me issues with homeworking.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CKaelde CastarasKaelde (@CKaelde) reported

    @Plusnet My original private message to you was at 12:07pm. I have not had any response as of 8pm when your line closed. I am still needing help with the product I've bought from you.

  • asjmorris Alex Morris (@asjmorris) reported

    @badmachinery To be fair to Plusnet, it's such an edge case, it'd explain why the first support assistant wasn't aware of the issue yet the second one (that I've just come off the phone to) was. They also called me back re a separate fault they'd spotted on our line so, swings and roundabouts.

  • SarahJDavid SJD (@SarahJDavid) reported

    Having a stressful change over of Internet package with @Plusnet Router only arrived in the post 2 hours before the engineer visit, and I’m still being charged line rental despite them terminating my phone service as agreed! Beginning to wish I’d never started this! 😡

  • tomma235 Tomma235 (@tomma235) reported

    @Plusnet saying their support is award winning is laughable. Been ignoring emails for 2 weeks now. Avoid

  • aldridgebobfish Bob Clarke (@aldridgebobfish) reported

    @Plusnet - Broadband service down in WS5 postcode are for over four hours now. Independent observers say WS1,2 and 8 are also affected but no hint of an issue on your Service page ? What's happening please ??

  • lilrhea_ Rhea (@lilrhea_) reported

    Their wifi was a little bit *** but @Plusnet’s customer service is SENSATIONAL. Being able to speak to an actual human within SECONDS of ringing and ending the call with a stable BP & my problem solved? Holla me when you get fibre optic in Hackney babes I’ll come running back!!🫶🏽

  • Orangeblossom78 Starry (@Orangeblossom78) reported

    @Plusnet I'm not transferring. I no longer need the service

  • TraceyAmass Tracey Amass 💙 (@TraceyAmass) reported

    @Plusnet what is going on. I have no mobile signal and there is no way of contacting you.

  • we3kingslife WE THREE KINGS (@we3kingslife) reported

    @Plusnet Hi. I ordered my new sim last week and was told it would arrived in 1-3 days but it still hasn't. I am unable to call the number as my previous contract has run out so my old SIM no longer works. Please can you help

  • vicky_c Vicky ⛷🚴‍♀️🏏✈️👩‍👧‍👦 (@vicky_c) reported

    @Plusnet is there an issue with service around Loughborough? Your diagnostic bot is saying that there’s an incident and it won’t be fixed for 24 hours?