Plusnet

Plusnet Outage Report in Andover, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Andover, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Andover, Hampshire, England 03/01/2026 10:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Andover, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Winchester.

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City Problem Type Report Time
United KingdomWinchester Internet
United KingdomAndover Internet
United KingdomTidworth Internet
United KingdomWinchester Internet
United KingdomAndover Internet
United KingdomAndover Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • cjkgal Chris (@cjkgal) reported from Alderbury, England

    Two days without WiFi, hardly any social media unless it ate my data quota. Thank you @Plusnet and BT for fixing the fault quicker than originally stated. Excellent customer service.

  • XXX1v Nicholas Hirst BSc, MRes #FBPE (@XXX1v) reported from Winchester, England

    @RobertsonDawn3 @Plusnet Oh no, poor you! Well I suppose you can still tweet though, so not all is lost

  • AdamGill30 Adam Gill (@AdamGill30) reported from Andover, England

    @AndyShuttle @plusnethelp This sounds exactly like my problem with plusnet but I live in Andover, Hampshire. I don’t think it’s a local issue, it seems this is the standard for plusnet. Also causing me issues with homeworking.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • HelloFromMarcus Marcus Green (@HelloFromMarcus) reported

    @MissDemeanor07 @Plusnet @Hyperoptic There was an outage of all emails for 33 hours, to 7am this morning, since then they have been intermittent and they are doing more work overnight. I expect it will be "normal" by Sunday maybe? It's only email, not BB/phone etc

  • Jmoreels Jonathon Moreels (@Jmoreels) reported

    Good Morning @plusnet…well it’s now the start of my 3rd day without email! As per yesterday a couple of emails arrived during the night but now I get the message saying that “the server does not recognise your username or password” HELP!

  • Sarah_racewear Sarah Tyler 💙 (@Sarah_racewear) reported

    @HelloFromMarcus @Plusnet If you're cancelling before the contract ends due to poor service, get it in writing that you won't be charged the early cancellation fee. We only had this verbally and despite saying that they record all conversations, surprisingly couldn't find this one.

  • HelloFromMarcus Marcus Green (@HelloFromMarcus) reported

    @Sarah_racewear @Plusnet Awful, awful, awful sub brand of BT. I fully expect to leave in the next week or so.

  • ichiokult Christopher Gunia (@ichiokult) reported

    @Plusnet @Ianfields69 Please provide a direct link to service status, not just a generic plusnet one.

  • jackson25861362 The Jacksons (@jackson25861362) reported

    @Plusnet is there anyway to get my reward as I’ve missed it by a few days? Didn’t realise I had to claim it, assumed it was automatic. I’ve already had to fork out for a new (non Plusnet), router as the two you’ve previously sent have never worked properly. Wifi always drops-out.

  • kaareeeennnn1 Karen Grove (@kaareeeennnn1) reported

    @Plusnet just wondering if the company's WiFi is actually down or if its just mine and I can't figure out how to fix it

  • annecxt Anne C (@annecxt) reported

    @Plusnet @RogerOB49 I’m still unable to send e mails, and havnt received any since mid morning today, so now had two days of problems. Please update

  • Sarah_racewear Sarah Tyler 💙 (@Sarah_racewear) reported

    @HelloFromMarcus @Plusnet Still? We had months of poor broadband and poor service. They kept investigating, our signal kept dropping out. We moved. Our broadband improved straight away. Despite saying they wouldn't charge us for cancelling early, they threatened us with court proceedings to pay up. 😡

  • DCharlieUK1 DCharlieJP (@DCharlieUK1) reported

    @AethyrUlf @Plusnet same here, as i work from home was unable to do anything. Connection kept going up and down.