Plusnet outages and service status in Andover, England

Problems in the last 24 hours in Andover, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Andover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

• 
  Chris (@cjkgal) reported 12 minutes ago from Alderbury, England

  Two days without WiFi, hardly any social media unless it ate my data quota. Thank you @Plusnet and BT for fixing the fault quicker than originally stated. Excellent customer service.

• 
  Adam Gill (@AdamGill30) reported 23 minutes ago from Andover, England

  @AndyShuttle @plusnethelp This sounds exactly like my problem with plusnet but I live in Andover, Hampshire. I don’t think it’s a local issue, it seems this is the standard for plusnet. Also causing me issues with homeworking.

• 
  Nicholas Hirst BSc, MRes #FBPE (@XXX1v) reported 47 minutes ago from Winchester, England

  @RobertsonDawn3 @Plusnet Oh no, poor you! Well I suppose you can still tweet though, so not all is lost

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pete Jackson #FBPE🐟🌻🇺🇦💙🐝🇪🇺🐾🍻👋 (@PeteJ134) reported 7 minutes ago

  @Plusnet Disgusting practice fining my 91yo mother for cancelling her phone service early due to moving home for health reasons. No sympathy shown by your staff either. Cold heartless company.

• 
  Mike Foster (@MikeFoster54) reported 8 minutes ago

  @Plusnet why is your website down?

• 
  judewri ( Jude) 🌹💙 (@judewri) reported 8 minutes ago

  @EE just moved from plusnet to EE today. Had to ring EE ( only minor issue ) and he couldn't have been more helpful . Credit where its due ! I spend my old retired age moaning about most places ! Well done EE. 👏 👏👏👏👏

• 
  Jason F (@jasonFr54781642) reported 10 minutes ago

  @Plusnet trying to cancel to travel abroad will have no fixed address, I waited for 15 mins on the phone then got cut off, I dont think #plusnet want me to leave. Is there an easier way to cancel thanks.

• 
  David (@David297819311) reported 15 minutes ago

  @EE rubbish customer service. Plusnet changed over my contract to you 2 weeks ago and each day I have to reset my Internet connection to sky. On hold for almost an hour tonight and no reply. I do not want online help I want to speak to a human who can explain why this happens.

• 
  Just Me (@__Cappo__) reported 16 minutes ago

  @Plusnet are you trying to get rid of old F9 mail customers by lifting the spam filter? Been a customer for >25 years, the amount of junk mail I get these days, with the highest setting on your portal, is ridiculous.

• 
  Gordon D Comstock (@GordonDComstock) reported 16 minutes ago

  @Plusnet I had a problem with internet connectivity today. You said an advisor would call in 10 minutes. I have had no call.

• 
  Atholl Allan (@AllanAtholl) reported 17 minutes ago

  @MartinSLewis Broadband with Plusnet for 2 years, this year's quote £15 per month higher than vodaphone.. asked what was going on, told our customer service is better, vodaphone £25pm vs £40 AND vodaphone additionally offered £150 tesco voucher.. Absolute no brainer ! Thx MSL

• 
  Joke Legg (@joclegg) reported 21 minutes ago

  @Plusnet my internet is down again. 3rd time this month. I switched to fibre and it turned into a donkey 🫏

• 
  SHRIMP - Hastings (@1066shrimprail) reported 22 minutes ago

  Why have @Plusnet become one of worst companies do try and communicate with? Departments simply seem unable to talk to each other.