Plusnet

Plusnet Outage Report in Andover, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Andover, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Andover, Hampshire, England 11/06/2025 14:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • XXX1v Nicholas Hirst BSc, MRes #FBPE (@XXX1v) reported from Winchester, England

    @RobertsonDawn3 @Plusnet Oh no, poor you! Well I suppose you can still tweet though, so not all is lost

  • cjkgal Chris (@cjkgal) reported from Alderbury, England

    Two days without WiFi, hardly any social media unless it ate my data quota. Thank you @Plusnet and BT for fixing the fault quicker than originally stated. Excellent customer service.

  • AdamGill30 Adam Gill (@AdamGill30) reported from Andover, England

    @AndyShuttle @plusnethelp This sounds exactly like my problem with plusnet but I live in Andover, Hampshire. I don’t think it’s a local issue, it seems this is the standard for plusnet. Also causing me issues with homeworking.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • serichards Suzy Richards 🇪🇺 (@serichards) reported

    Well this is annoying. Many of the sites about the different MVNOs said Giffgaff DID support wifi calling. Turns out that is ***** and they don’t 😡 It was shown as being on with Plusnet and they supposedly don’t! It seems a no brainer to have it.

  • rd260788 RD (@rd260788) reported

    @Plusnet are you guys done working in the CT1 area? It’s been a week now and I still can’t use my phone. The signal keeps on dropping from 1 bar to no network, not very impressed…

  • soulcityradio Malcolm Martin (@soulcityradio) reported

    @Plusnet Hi got no service at all any idea what’s going on?

  • norfolktina T (@norfolktina) reported

    @kandt26 @Plusnet Having same issue in Norfolk, router flashing orange so no signal. Happened last night too!

  • Mikel5432 Mike Lahey (@Mikel5432) reported

    @JamesTitcombe I'm in the Furness area and was told by my service provider (Zen) that it would be fixed by 10:30pm tonight. A neighbour has been told 11pm by Plusnet. So hopefully it will be sorted sooner rather than later.

  • jules_wink Julian from Marple (@jules_wink) reported

    @Plusnet any service status updates for the SK6 postcode? Very slow loading on certain sites

  • davidmbell David Bell (@davidmbell) reported

    @Plusnet your live chat teame directed me to you via here to get support on your website that crashed mid order & now I seem to have 2 contracts with you! I only want one. I’ve been charged twice & have emails saying 2 sims are in the way (only ever had one order confirmation)

  • dscriven Dale Scriven (@dscriven) reported

    @plusnet would be nice if you answered your business broadband support numbers.

  • StevenR69487017 Steven Randall (@StevenR69487017) reported

    Need help transferred from E.E to Plusnet told my number would transfer yesterday still hasn’t annoyed is an understatement as now cannot make calls or text

  • AliceKershaw Alice Kershaw (@AliceKershaw) reported

    @Plusnet my broadband hasnt been working all day, keeps dropping out, and my DM are going ignored, and the online report a problem page is insecure. Be great if someone could get back to me please.