Plusnet

Plusnet Outage Report in Andover, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Andover, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Andover, Hampshire, England 03/25/2026 05:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Andover, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Winchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomWinchester Internet
United KingdomAndover Internet
United KingdomTidworth Internet
United KingdomWinchester Internet
United KingdomAndover Internet
United KingdomAndover Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • cjkgal Chris (@cjkgal) reported from Alderbury, England

    Two days without WiFi, hardly any social media unless it ate my data quota. Thank you @Plusnet and BT for fixing the fault quicker than originally stated. Excellent customer service.

  • AdamGill30 Adam Gill (@AdamGill30) reported from Andover, England

    @AndyShuttle @plusnethelp This sounds exactly like my problem with plusnet but I live in Andover, Hampshire. I don’t think it’s a local issue, it seems this is the standard for plusnet. Also causing me issues with homeworking.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • anna2825 Anna Altana (@anna2825) reported

    @Plusnet @Plusnet I am at my wits end with your CS peole! Now and again yo get a good one then you get the one I just spoke to who was both rude and unhelpful so I hung up before I started to lose it!!!!!!

  • DavyTolmie David Tolmie (@DavyTolmie) reported

    @Plusnet Can you help me activate my new sim, have sent DM

  • bushofgoats an Empty Slogan Empty Slog (@bushofgoats) reported

    @virginmedia unless you can organise for someone to call me, I'm contacting @plusnet to see how long it will take them to re-connect their service, which while not as fast on paper, was at least a service.

  • esheetaa_ Esther (@esheetaa_) reported

    @Plusnet need urgent help for a replacement sim to be posted please! Tried your CS channels to no avail!!!!

  • Plusnet Plusnet (@Plusnet) reported

    @MSTKN51868544 Hi there. We don't support eSIM, I'm afraid. Please let me know if you have any further questions. Regards, Emily Plusnet Leeds 🌞

  • Plusnet Plusnet (@Plusnet) reported

    @veedub3057 ...Our mobile support team can be reached on 0800 079 1133 or 500 (From a Plusnet Mobile) and are available from Monday - Sunday 08:00 - 20:00. I hope this helps. - Benj - Sheffield 2/2

  • RyanMorrisonJer Ryan Morrison (@RyanMorrisonJer) reported

    @DEANHDAVID @virginmedia @Plusnet I'm at 41 minutes now and it almost feels like failure at this point if I hang up! There is a new provider near me called Hey! Broadband that do gigabit symmetrical fibre and a home worker plan with 24 hour SLA for less than 500Mb down/50Mb up from Virgin Media.

  • ProbablyNowt ProbablyNowt (@ProbablyNowt) reported

    @Plusnet DM sent, thanks. Neither of your advisor's promises yesterday of 'I guarantee it will be on by tomorrow' and 'I will call you back later today to check' came true. Honestly, this has been an abysmal customer experience. Especially when needing to WFH.

  • hiphopcob fran t (@hiphopcob) reported

    @Plusnet Thanks...but its down again this morning....really frustrating...(rye area)

  • DEANHDAVID Dean H David (@DEANHDAVID) reported

    @RyanMorrisonJer @virginmedia @Plusnet Would be interesting to see the 'network architecture' of Hey! Are they local only?