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Plusnet Outage Report in Andover, Hampshire, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Andover, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Andover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Andover, England

The most recent Plusnet outage reports came from the following cities: Winchester.

CityProblem TypeReport Time
Winchester Internet 2 months ago
Andover Internet 4 months ago
Tidworth Internet 10 months ago
Winchester Internet 10 months ago
Andover Internet 11 months ago
Andover Internet 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • AdamGill30
    Adam Gill (@AdamGill30) reported from Andover, England

    @AndyShuttle @plusnethelp This sounds exactly like my problem with plusnet but I live in Andover, Hampshire. I don’t think it’s a local issue, it seems this is the standard for plusnet. Also causing me issues with homeworking.

  • cjkgal
    Chris (@cjkgal) reported from Alderbury, England

    Two days without WiFi, hardly any social media unless it ate my data quota. Thank you @Plusnet and BT for fixing the fault quicker than originally stated. Excellent customer service.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • dickfleur1
    richard (@dickfleur1) reported

    @Plusnet my router is not working properly u can't use 2 devices as it will keeps pausing and trying to load, the router light on the front has gone dark and I've tried resetting it but nothing. Can you fix it please

  • Watsley
    Jay Watson (@Watsley) reported

    @SarHarSuperStar @CooperativeBank @Plusnet With the lengthy wait times to get answered I would have a thought a Freephone number would have been provided at least until the staffing levels problem has been addressed , however long that will take.

  • markwalshuk
    Mark Walsh (@markwalshuk) reported

    @Plusnet Hi, can’t make/receive calls or send SMS messages but data is working ok. Rebooted iPhone and reset network settings - all other phones in house on ee/plusnet working fine

  • FPL_PANTHER
    FPL Panther (@FPL_PANTHER) reported

    @Plusnet hi, how do I cancel current contract as can't see a simple way to do it online or stop it renewing as I've 2 months left until 31st July. Thanks

  • Plusnet
    Plusnet (@Plusnet) reported

    @DaveyAutos Hi Davey, I'm sorry to hear that you're having such a bad experience with us. This isn't something I like to hear nor do I expect this. You can DM your username and also a brief description of what's going off and I'll be able to look into this for you - Curtis, Plusnet Sheffield

  • SpiceSugarand
    Sugar and Spice (@SpiceSugarand) reported

    @aj44brown I feel your pain Andrew! I’ve been having issues for months, Plusnet just blamed my phone, nothing to do with them at all.

  • ian_phillipps
    ian david phillipps (@ian_phillipps) reported

    @Plusnet I am in the ST2 area of Stoke-on-Trent. For weeks now I am having issues, mostly during the daytime, with broadband service interruption. This is causing problems as I work from home. The service can drop out for half hour at time. Please advise.

  • Samueltennant
    Sam Tennant (@Samueltennant) reported

    @Plusnet Hi! Happy FTTC customer here, but I've seen gfast is availableat our address. I appreciate Plusnet don't offer gfast plans, but it seems mad for me to Leave Plusnet to use the same cables and get gfast with your Parent Company, who DO offer it! Any suggestions?

  • tigertubs55
    melvin knowles (@tigertubs55) reported

    @Plusnet we have had no mobile service in CM1 2HS area all evening what is going on and when will service be resumed

  • PhilipMcNulty2
    Philip McNulty (@PhilipMcNulty2) reported

    @Plusnet having waited for you to answer and being told that the porting problem is at your end, I’ve now received a message from you asking me to contact you because we have given you the wrong information. No way am I sitting on the phone again for 30 minutes. Call me.