Plusnet

Plusnet Outage Report in Andover, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Andover, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Andover, Hampshire, England 01/25/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • AdamGill30 Adam Gill (@AdamGill30) reported from Andover, England

    @AndyShuttle @plusnethelp This sounds exactly like my problem with plusnet but I live in Andover, Hampshire. I don’t think it’s a local issue, it seems this is the standard for plusnet. Also causing me issues with homeworking.

  • cjkgal Chris (@cjkgal) reported from Alderbury, England

    Two days without WiFi, hardly any social media unless it ate my data quota. Thank you @Plusnet and BT for fixing the fault quicker than originally stated. Excellent customer service.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • yellostika julie prigg (@yellostika) reported

    @Plusnet website & webmail seems to be down, message states: Thanks for visiting, we'll be back soon We've had to take the site down for maintenance, or We’ll be right back! Uh oh, we can’t show this page right now. Yet service status fails to mention the issue!

  • nfed_equestrian NFED.co.uk (@nfed_equestrian) reported

    @Plusnet Hi, I'm assuming that you are aware of Email log in issues this morning? I can't find the old Service Status page.

  • Cherry38455266 Cherry (@Cherry38455266) reported

    @Plusnet my broadband is not working at all well for 2 days

  • Psymonkee Simon Paulton (@Psymonkee) reported

    A week of utter garbage internet yet again from @Plusnet which I doubt is going to get better anytime soon. Barely usable on some sites and a waste of time entirely on others.

  • hitmanharris atch (@hitmanharris) reported

    @Plusnet woken up and my new plusnet broadband still isn't on. This is the 3rd failed switch on date and losing my patience. Can you help?

  • debtkaye Kaye Brown (@debtkaye) reported

    @Plusnet is there a problem with the webmail service? Mine & my husbands emails are showing an error message when we try to connect, says password invalid (but we haven’t changed it overnight). Thank you.

  • rootiebur1 Ruth B (@rootiebur1) reported

    @Plusnet Struggling with internet connection all day in Milton Keynes. Obtructing my ability to work etc. Please advise & fix ASAP. Thanks.

  • serichards Suzy Richards 🇪🇺 (@serichards) reported

    @KirstenTisdale I’ve been with plusnet mobile for a long time. Based on EE but cheaper. Don’t support shortcodes though which can be a bit of a pain sometimes. I’ve not really needed much help apart from an initial voicemail issue in the beginning. Been fine since (kiss of death!)

  • RodneyAllen Rodney Allen (@RodneyAllen) reported

    @Plusnet Do you know about any issues in AL2 St Albans area? Usually we have 4-5 bars of signal but the last couple of days it’s 1 bar max. Having problems running my business with customers going to voicemail without the phone even ringing. Thanks

  • Miss_HHistory Miss Hall, History (@Miss_HHistory) reported

    2/2 then, they told me that no one could come out evenings or weekdays & advised that I let a neighbour sit in my house & wait for the engineer for me. They told me a manager would call back &they never did. Roll on February. Switching to @Plusnet was the worst thing I ever did.