Plusnet

Plusnet Outage Report in Andover, Hampshire, England

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The latest reports from users having issues in Andover come from postal codes SP11.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Andover, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Andover, Hampshire, England 11/22/2025 08:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Andover, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Andover.

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City Problem Type Report Time
United KingdomAndover Internet
United KingdomTidworth Internet
United KingdomWinchester Internet
United KingdomAndover Internet
United KingdomAndover Internet
United KingdomAndover Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • AdamGill30 Adam Gill (@AdamGill30) reported from Andover, England

    @AndyShuttle @plusnethelp This sounds exactly like my problem with plusnet but I live in Andover, Hampshire. I don’t think it’s a local issue, it seems this is the standard for plusnet. Also causing me issues with homeworking.

  • cjkgal Chris (@cjkgal) reported from Alderbury, England

    Two days without WiFi, hardly any social media unless it ate my data quota. Thank you @Plusnet and BT for fixing the fault quicker than originally stated. Excellent customer service.

  • XXX1v Nicholas Hirst BSc, MRes #FBPE (@XXX1v) reported from Winchester, England

    @RobertsonDawn3 @Plusnet Oh no, poor you! Well I suppose you can still tweet though, so not all is lost

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • EricDav25 Eric Davids (@EricDav25) reported

    @Plusnet broadband is down and has been since yesterday morning, it came back for a bit but is now supposed to fixed by tomorrow evening… I’ve DMd you my user name as you seem to insist everyone does. Why is there no note on your website about this fiasco?

  • CaseyLouKing Casey Lou (@CaseyLouKing) reported

    @Plusnet it seems as though your Internet outage is still ongoing, my Internet has dropped out repeatedly since Friday mornings outage. I've contacted customer service but they detect no issues with my end... hopefully you can get things to work properly again soon.

  • cj_kent Chris Kent (@cj_kent) reported

    @Plusnet I've managed to get through on the phone. But it's absolutely not acceptable that you can read about PlusNet's countrywide outage on The Sun but your status page and Twitter account says everything is working just fine. I'd cancel today if my contact allowed it

  • Harry_Cambridge Harry (@Harry_Cambridge) reported

    @Plusnet Wifi down.

  • rachcoon Rach 🌻 (@rachcoon) reported

    @cj_kent @Plusnet I'm pretty sure we can cancel without charge if they are not giving the service we are paying for? I have been without Internet at all since Friday morning and getting absolutely nowhere. Couldn't get through to anyone. Did they give a reason on the phone?

  • sovietlife crafty 🇬🇪 (@sovietlife) reported

    @Plusnet The sim arrived on the day of the transfer. No problems with the service since, all is good. Cheers

  • alistairdon91 Alistair Donaldson (@alistairdon91) reported

    @Plusnet 3rd day in a row of under minimum guaranteed speed and not enough time in the day to sit on hold for customer service what can i do?

  • dancingrichard Richard (@dancingrichard) reported

    @Plusnet Reliable? Hmmm. Service down again. Can’t speak to anyone apart from a bot! Looks like a move to Virgin is coming.

  • DanniConnell2 Danni Connell (@DanniConnell2) reported

    @Plusnet Reliable? You're having a laugh, right? It's 8pm on a Sunday night with nothing else is in use yet this rubbish Internet can't handle streaming a show. Worst Internet we've ever had!!!

  • Plusnet Plusnet (@Plusnet) reported

    @Jadehu91 Hi Jade, Friday some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. -Sammy- Team Sheffield