Plusnet Outage Report in Andover, Hampshire, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Andover, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (69%)

2. 

   Wi-fi (16%)

3. 

   Total Blackout (9%)

4. 

   E-mail (4%)

5. 

   Phone (2%)

6. 

   TV (1%)

Live Outage Map Near Andover, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Tidworth, Winchester and Andover.

City	Problem Type	Report Time
Tidworth	Internet	11 days ago
Winchester	Internet	28 days ago
Andover	Internet	one month ago
Andover	Internet	7 months ago
Andover	Internet	8 months ago
Winchester	Wi-fi	8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

• Nicholas Hirst BSc, MRes #FBPE (@XXX1v) reported 3 years ago from Winchester, England

  @RobertsonDawn3 @Plusnet Oh no, poor you! Well I suppose you can still tweet though, so not all is lost

• Adam Gill (@AdamGill30) reported 4 years ago from Andover, England

  @AndyShuttle @plusnethelp This sounds exactly like my problem with plusnet but I live in Andover, Hampshire. I don’t think it’s a local issue, it seems this is the standard for plusnet. Also causing me issues with homeworking.

• Chris (@cjkgal) reported 5 years ago from Alderbury, England

  Two days without WiFi, hardly any social media unless it ate my data quota. Thank you @Plusnet and BT for fixing the fault quicker than originally stated. Excellent customer service.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Simon Wilkinson (@si1990) reported 7 minutes ago

  @Plusnet I’ve had a red light showing LOS on my ONT for a few days. I texted ‘Help’ this morning and was advised that there’s a fault in my area (S13) and that they’re usually resolved in 4 hours. That’s now passed. Are you able to provide an update of any kind?

• Plusnet (@Plusnet) reported yesterday

  @CreativityFW Hi, Sorry for the delay. You would need to speak with our customer options team, as they are the best team to help with this. Their number is 0800 432 0080 and their opening hours are: 08:00 - 20:00 Monday to Friday 09:00 - 19:00 Saturday 09:00 - 18:00 Sunday Plusnet

• 비건 고양이 (@vegan_cats) reported yesterday

  @OnlyGibbons @Plusnet I have the same problem

• OnlyGibbons (@OnlyGibbons) reported 2 days ago

  Is anyone on @Plusnet getting slow speeds tonight? Im getting 8mbps when I'm supposed to have 900...

• DAVID (@dcarlson13) reported 2 days ago

  @Plusnet it really hasn’t been ‘straightforward’ to sign up a new account online. You’ve taken payment, but no account set up and page said no payment taken. Spoke to your customer services and told I need to wait 5-10 days to get a refund, and to call back if I haven’t received!

• John Smith (@P_tangyangbang) reported 2 days ago

  @Ofcom Hiya, does your Automatic Compensation scheme for a delayed new broadband connection apply if the problem was with Openreach, not Plusnet?

• Diva🇪🇺🇬🇧💙🐝NHS (@divadarlings1) reported 2 days ago

  @Plusnet I telephoned your sales department to enquire about broadband deals and your representative refused to provide any information because I wouldn’t give me date of birth. Stated he needed to get into the system to provide any information re at all. Disgusting service.

• James m Gallagher (@jamesga31646934) reported 2 days ago

  @Plusnet RUBBISH Company threats of disconnected service and restricted service if I don't pay extra costs obove contract price. Impossible to deal with RUBBISH COMPANY

• James m Gallagher (@jamesga31646934) reported 2 days ago

  @Plusnet Absolute RUBBISH COMPANY ROGUES threatening discontinued and restricted service if I don't pay what the say .which is more than my contract

• Phill Bunton 🇺🇦💙👑🇬🇧 (@Philllb49Phill) reported 2 days ago

  @StuartLussi @Plusnet You have 24hrs to answer/resolve or I will cancel y