Plusnet Outage Report in Andover, Hampshire, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Andover, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (67%)

2. 

   Wi-fi (15%)

3. 

   E-mail (8%)

4. 

   Total Blackout (8%)

5. 

   Phone (1%)

6. 

   TV (1%)

Live Outage Map Near Andover, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Winchester.

City	Problem Type	Report Time
Winchester	Internet	one month ago
Andover	Internet	4 months ago
Tidworth	Internet	9 months ago
Winchester	Internet	10 months ago
Andover	Internet	10 months ago
Andover	Internet	one year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

• Adam Gill (@AdamGill30) reported 12 minutes ago from Andover, England

  @AndyShuttle @plusnethelp This sounds exactly like my problem with plusnet but I live in Andover, Hampshire. I don’t think it’s a local issue, it seems this is the standard for plusnet. Also causing me issues with homeworking.

• Chris (@cjkgal) reported 13 minutes ago from Alderbury, England

  Two days without WiFi, hardly any social media unless it ate my data quota. Thank you @Plusnet and BT for fixing the fault quicker than originally stated. Excellent customer service.

• Nicholas Hirst BSc, MRes #FBPE (@XXX1v) reported 19 minutes ago from Winchester, England

  @RobertsonDawn3 @Plusnet Oh no, poor you! Well I suppose you can still tweet though, so not all is lost

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• SleepyPenguin (@SleepyPenguin1) reported a minute ago

  @ruskin147 Reminds me of working in the Plusnet call centre. Where a customer would call and say... "I've got t'internet.. you that thingy ". To which the answer would be "You sure the internet hasn't got you sir ? ".

• Charles Conway (@crystalweb) reported 2 minutes ago

  @Plusnet no broadband in LL11 when I got home at 00:20 today and still down this morning. Orange light and ‘b’ on router. Any idea of what’s happening and when it’ll be fixed? Phone works.

• Plusnet (@Plusnet) reported 4 minutes ago

  @Roj78 Thanks for getting back to me Roger. I've run a scan and a new wireless channel has been selected as a result. Can you please let me know how you get on with this and we'll give further support, if needed. -Tony Plusnet Sheffield

• Not Called Jake (@JakesMaps) reported 12 minutes ago

  @Plusnet haven't had the chance to phone yet. The only issue is the intermittent router but hard to pinpoint root cause.

• Plusnet (@Plusnet) reported 12 minutes ago

  @Kirkhamfox Hi there Ian. Plusnet email services have now been restored and customers should be able to send and receive emails as normal. We’re sorry this has taken longer than expected to fix and for the inconvenience caused. - Jess, Plusnet Leeds 🌻

• Pete Nolan (@nojo1973) reported 14 minutes ago

  @Plusnet how do I cancel my bt sport app please? There's no way to do it online !!!

• Plusnet (@Plusnet) reported 15 minutes ago

  @1903wrightflyer Hi Cliff! So glad to hear this is resolved for you and apologies for the length of time it has taken us to fix this. Let us know if there is anything else we can do for you. - Jess, Plusnet Leeds 🌻

• Ian French (@Kirkhamfox) reported 16 minutes ago

  @Plusnet Do you know how long this problem is going to take to solve?

• Ellieathome (@ellieteacher) reported 19 minutes ago

  @MartinSLewis @itvMLshow My @bt_uk deal expires soon. Online offers renewal at £11 more per month. I live chatted them, they offered a new deal £5 more than current and also more than current deals from plusnet, voda and others, so looks like I will cancel. Shame as otherwise happy with the service.

• Johnny Was (@UnitedinRock) reported 19 minutes ago

  @Plusnet Instead of just giving out the stock answer to email users having problems why don't you try and reassure customers this isn't terminal? I've not received emails for days now and have no idea if they're held up somewhere or lost and irretrievable