Plusnet

Plusnet Outage Report in Andover, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Andover, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Andover, Hampshire, England 04/12/2025 22:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • XXX1v Nicholas Hirst BSc, MRes #FBPE (@XXX1v) reported from Winchester, England

    @RobertsonDawn3 @Plusnet Oh no, poor you! Well I suppose you can still tweet though, so not all is lost

  • AdamGill30 Adam Gill (@AdamGill30) reported from Andover, England

    @AndyShuttle @plusnethelp This sounds exactly like my problem with plusnet but I live in Andover, Hampshire. I don’t think it’s a local issue, it seems this is the standard for plusnet. Also causing me issues with homeworking.

  • cjkgal Chris (@cjkgal) reported from Alderbury, England

    Two days without WiFi, hardly any social media unless it ate my data quota. Thank you @Plusnet and BT for fixing the fault quicker than originally stated. Excellent customer service.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Woodgavaroo Gavin Wood (@Woodgavaroo) reported from Conisbrough, England

    @Plusnet I have had no service for the last 2 hours in Conisbrough. Is there an outage?

  • Plusnet Plusnet (@Plusnet) reported

    @sjuuch Hi Erina, sorry to see that your data isn't working whilst your away. We're not connected to Vodafone but we'll be able to help with this. Can you please send over a DM with your phone number and letting us know where you're located please? - Adam - Plusnet Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @kandt26 Thanks Keith, that's great to hear :) I'm sorry for any inconvenience that the signal issue caused you. Please let me know if there's anything further you'd like to discuss. Regards, Emily Plusnet Leeds 🌞

  • KyleDavies501 Kyle Davies (@KyleDavies501) reported

    @KWilliamSk1 @wrexham I’m with plusnet in LL13, broadband issue for me too

  • Carolin22478581 Caroline Drew (@Carolin22478581) reported

    @Plusnet any idea why my email decided yesterday afternoon the login details weren't right? Nothing was changed by me

  • cdodds74 Chris Dodds (@cdodds74) reported

    @Plusnet Hi. I wish to cancel my BT sport App that I get through Plusnet. I cannot find a way of doing so on the website. Please advise.

  • MartinCairns87 Mart (@MartinCairns87) reported

    @Plusnet your internet is awful, been with you for 7 days and it’s been so bad every single day! Going to contact @SkyUK to see what they can do for us

  • krislord Kris Lord (@krislord) reported

    @Plusnet how do I put my plusnet router into modem only mode? Trying to fix NAT issues on Xbox. (Using Eero as router)

  • tmarshall57 Tony Marshall (@tmarshall57) reported

    @Plusnet Can you please tell me how to contact billing support from abroad. I've recently renewed my contract and I'm totally confused by the forthcoming bill. The +448004320200 number doesn't appear to work

  • christaylor351 Chris Taylor (@christaylor351) reported

    @Plusnet is there a email address I can email for support with dns management. I have been holding on the phone for 48 mins