Plusnet Outage Report in Andover, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Andover, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Andover.
| City | Problem Type | Report Time |
|---|---|---|
 Andover |
Internet | |
| Tidworth |
Internet | |
| Winchester |
Internet | |
| Andover |
Internet | |
| Andover |
Internet | |
| Andover |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Nicholas Hirst BSc, MRes #FBPE
(@XXX1v) reported
from
Winchester, England
@RobertsonDawn3 @Plusnet Oh no, poor you! Well I suppose you can still tweet though, so not all is lost
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Chris
(@cjkgal) reported
from
Alderbury, England
Two days without WiFi, hardly any social media unless it ate my data quota. Thank you @Plusnet and BT for fixing the fault quicker than originally stated. Excellent customer service.
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Adam Gill
(@AdamGill30) reported
from
Andover, England
@AndyShuttle @plusnethelp This sounds exactly like my problem with plusnet but I live in Andover, Hampshire. I don’t think it’s a local issue, it seems this is the standard for plusnet. Also causing me issues with homeworking.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Nigel_W
(@north_stories) reported
@Plusnet My service has been awful for over a week, getting just 2.57mps today
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Patrick Rodriguez
(@PatrickRodriguz) reported
@StuHale @Plusnet Sorry about that…. Try contacting @hackerdark02 on twitter he’ll help you I have same issue but got it fixed permanently by them
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Shannon David🥭
(@ShannonEDavid) reported
@Plusnet Genuine question. What is the point in having a contract, when line rental and broadband will now increase every March with inflation irrespective of contractual price? Energy companies are taking the mick but at least fixed is fixed - shoddy way to treat customers
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Mirko Tini
(@MirkoTi) reported
Hello @Plusnet can I have a response/help please? I wrote you 5 days ago…
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CastarasKaelde
(@CKaelde) reported
@Plusnet My original private message to you was at 12:07pm. I have not had any response as of 8pm when your line closed. I am still needing help with the product I've bought from you.
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Radiohead 💙
(@radiohead319) reported
@Plusnet Mobile. My son's lost his phone, so we'd like to order a new SIM asap. The trouble is your 0800 number does not work here on holiday in Greece, and the chat option seems to have disappeared from website. Please could you provide a non 0800 number or some other channel?
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Alex Morris
(@asjmorris) reported
@badmachinery To be fair to Plusnet, it's such an edge case, it'd explain why the first support assistant wasn't aware of the issue yet the second one (that I've just come off the phone to) was. They also called me back re a separate fault they'd spotted on our line so, swings and roundabouts.
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Ian B Senior
(@ianbsenior) reported
@Plusnet anyone reading this tweet this company has terrible customer service no one answers the phone or even works together I've been on hold 2hours, Sky held for 10 minutes waiting then sorts all out brilliant
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Tomma235
(@tomma235) reported
@Plusnet saying their support is award winning is laughable. Been ignoring emails for 2 weeks now. Avoid
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SJD
(@SarahJDavid) reported
Having a stressful change over of Internet package with @Plusnet Router only arrived in the post 2 hours before the engineer visit, and I’m still being charged line rental despite them terminating my phone service as agreed! Beginning to wish I’d never started this! 😡