Plusnet

Plusnet Outage Report in Andover, Hampshire, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Andover, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Andover, Hampshire, England 02/26/2026 12:30

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Andover, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Winchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomWinchester Internet
United KingdomAndover Internet
United KingdomTidworth Internet
United KingdomWinchester Internet
United KingdomAndover Internet
United KingdomAndover Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • AdamGill30 Adam Gill (@AdamGill30) reported from Andover, England

    @AndyShuttle @plusnethelp This sounds exactly like my problem with plusnet but I live in Andover, Hampshire. I don’t think it’s a local issue, it seems this is the standard for plusnet. Also causing me issues with homeworking.

  • cjkgal Chris (@cjkgal) reported from Alderbury, England

    Two days without WiFi, hardly any social media unless it ate my data quota. Thank you @Plusnet and BT for fixing the fault quicker than originally stated. Excellent customer service.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MeadsDanny JazBur (@MeadsDanny) reported

    @stevefraser60 @Plusnet I’m having exactly the same problem, no email for two days and their website won’t load. I’ve sent a PM but got nothing back yet. Hope it gets sorted soon.

  • weenell3 @Nellie Furtado #WhyNotScotland 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@weenell3) reported

    @billykayscot I've been with Plusnet for 6yrs always negotiated my renewal. Found their customer service is good which is a "Plus" nowadays.

  • zeetha Powered by Tea (@zeetha) reported

    Hi @Plusnet think my mums router is broken - how do I go about ordering a new one and what would be the cost? Thanks!

  • ljredux Lee John Moore (@ljredux) reported

    @Plusnet repeatedly overcharging my 73 pensioner father for internet & mobile phone. (In fairness the mobile issue seems resolved.) Assured last week he would get refund+goodwill gesture but neither materialised. Their overcharge was debited from his account this morning but

  • CICOBO79 Ciona Copeland (@CICOBO79) reported

    @Plusnet hi, my sim hasn't arrived, my previous contract is now ended so I have no way to phone you. I need a new sim sending as I think my sim went to my old address. Help...

  • BarracudaSwer Eve (@BarracudaSwer) reported

    Clients are going to have the email me. No phone reception here. **** you plusnet

  • zeetha Powered by Tea (@zeetha) reported

    Hi @plusnet how do I order a new router as I think mine is broken? Thanks!

  • BennySoftcore Bennysoftcore (@BennySoftcore) reported

    @InCockKneeToe @Plusnet Plusnet are complete kunts. They refused my cashback card on sign up claiming the offer didn't apply to my account. Their complaints service was v long winded so I gave up, which was the intent.

  • Plusnet Plusnet (@Plusnet) reported

    @acr4mpshee Our Customer Options team are the best people to speak to about this. They can be contacted directly on 0800 013 2632 Regards, Emily Plusnet Leeds

  • Plusnet Plusnet (@Plusnet) reported

    @AmberValleyInfo Thank you, I'm very sorry for the delay in getting back to you. Our suppliers are advising that the fault was fixed today. Are your services now working or are you still having any problems? Regards, Emily Plusnet Leeds