Plusnet Outage Report in Andover, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Adam Gill
(@AdamGill30) reported
from
Andover, England
@AndyShuttle @plusnethelp This sounds exactly like my problem with plusnet but I live in Andover, Hampshire. I don’t think it’s a local issue, it seems this is the standard for plusnet. Also causing me issues with homeworking.
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Nicholas Hirst BSc, MRes #FBPE
(@XXX1v) reported
from
Winchester, England
@RobertsonDawn3 @Plusnet Oh no, poor you! Well I suppose you can still tweet though, so not all is lost
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Chris
(@cjkgal) reported
from
Alderbury, England
Two days without WiFi, hardly any social media unless it ate my data quota. Thank you @Plusnet and BT for fixing the fault quicker than originally stated. Excellent customer service.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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melvin knowles
(@tigertubs55) reported
@Plusnet Not very good customer service. Have the question twice now yesterday and today. What is the problem with the network in CM1 2HS area A response would be nice been a customer for several years now expect a better service
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Mark Walsh
(@markwalshuk) reported
@Plusnet Hi, can’t make/receive calls or send SMS messages but data is working ok. Rebooted iPhone and reset network settings - all other phones in house on ee/plusnet working fine
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Helen Hilton
(@HelenHilton7) reported
@PhilipMcNulty2 @Plusnet I've had the same issue aswell today. To then ring and them tell me it's a problem their end. Frustrating
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Mark Lawson Design
(@MLawsonDesign) reported
And now I’ve just deleted them all my phone is redownloading ALL the messages again. Wtf have you done @Plusnet ?
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Brian Rice
(@BrianRi01324919) reported
@Plusnet Hi. I can't log on via the website to sort out my email. Outlook is currently trying to download 600 old emails to my account and I can't stop it! Is sign in then nothing!
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Alan Rew
(@alanrew) reported
@PaulbernalUK @Plusnet @BTGroup I've missed the earlier part of this story. Sounds horrible. Dealing with BT can be a nightmare. Leaving aside the resolution/compensation of the current situation, what's the cost/feasibility of leaving these service providers? For internet & phone, better service is possible.
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Philip McNulty
(@PhilipMcNulty2) reported
@Plusnet having waited for you to answer and being told that the porting problem is at your end, I’ve now received a message from you asking me to contact you because we have given you the wrong information. No way am I sitting on the phone again for 30 minutes. Call me.
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AlanJSlater
(@AlanJSlater) reported
@Plusnet Hello. Sorry to trouble you but something strange has just happened to my account. All messages to my inbox for May 2022 [including those that had been deleted] have just reappeared as new messages in my inbox. What's caused it. Do you know?
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Alan H
(@alanh47) reported
@Plusnet Some of us had a problem with our email accounts today. Lots of old emails being resent multiple times to our inboxes, emails dated before 23 May 22 missing from our Webmail inboxes etc. We have raised the topic on the PlusnetCommunity Forum. Can someone respond please?
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Jay Watson
(@Watsley) reported
@SarHarSuperStar @CooperativeBank @Plusnet With the lengthy wait times to get answered I would have a thought a Freephone number would have been provided at least until the staffing levels problem has been addressed , however long that will take.