Plusnet

Plusnet Outage Report in Andover, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Andover, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Andover, Hampshire, England 01/21/2026 23:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • cjkgal Chris (@cjkgal) reported from Alderbury, England

    Two days without WiFi, hardly any social media unless it ate my data quota. Thank you @Plusnet and BT for fixing the fault quicker than originally stated. Excellent customer service.

  • AdamGill30 Adam Gill (@AdamGill30) reported from Andover, England

    @AndyShuttle @plusnethelp This sounds exactly like my problem with plusnet but I live in Andover, Hampshire. I don’t think it’s a local issue, it seems this is the standard for plusnet. Also causing me issues with homeworking.

  • XXX1v Nicholas Hirst BSc, MRes #FBPE (@XXX1v) reported from Winchester, England

    @RobertsonDawn3 @Plusnet Oh no, poor you! Well I suppose you can still tweet though, so not all is lost

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • BonnyPrinceTim BonnyPrinceTimmy (@BonnyPrinceTim) reported

    @Plusnet Hi. Been on hold for over 1.5 hrs with the worst hold music imaginable. Can I contact someone as to why my order has been delayed? Thanks.

  • aracoroneld Araceli Coronel (@aracoroneld) reported from Manchester, England

    @Plusnet could you please help me? I paid for your service more than 20 days ago and I still don't have internet. I'm calling but nobody is answering.

  • Burryshmee Jools W (@Burryshmee) reported

    @Plusnet Sadly, still being let down by @plusnet on this matter. Multiple promises now to sort it out and still, they haven't provided the gift card incentive they promised if I signed a new contract back in August.

  • Matty_Neumann 🔲MΛƬƬⓎ🔳 (@Matty_Neumann) reported

    PlusNet might actually be the worst ISP I have ever experienced.. absolute disgrace, unusable unless you want to watch Netflix in 144p

  • TheWildFostyyy Ryann/Fostyyy (@TheWildFostyyy) reported

    Why do I have to live in the 1 house in the UK that still has an asdl wifi line @Plusnet Plz help a streamer out

  • TommyFpl FPL Tommy (@TommyFpl) reported

    @Plusnet I've got a PAC, and on a 30 day rolling contract after my 12month one ended. If I move now, and use the PAC, do I still have to pay for the next 30 days notice period if I'm not using the service?

  • danger0usdays Theo ⎊ (@danger0usdays) reported

    @iIuvrobertsmith @Plusnet Wtf 24 days?? 😭

  • RodyScott Scott n Rod 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦🌹 (@RodyScott) reported

    @Plusnet Why can't I get onto the @screwfix website? It's been days now and you know about the issue.

  • angelusmalusuk SJ (@angelusmalusuk) reported

    @Plusnet I'm not moving, and I'm not a customer yet. It was a question about a possibility because 18 months is a long time and I don't know if I'll stay here that long.

  • VeganMama1993 Ashlee Perry (@VeganMama1993) reported

    When your Wi-Fi is so bad you can’t even load the BT speed test but @Plusnet insist that the lines and connections are perfect and won’t send out an engineer to fix the issue or let you out of contract without charging you. 👍 🤔👏🏻 #dontchooseplusnet