Plusnet Outage Report in Andover, Hampshire, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Andover, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (66%)

2. 

   Wi-fi (16%)

3. 

   E-mail (9%)

4. 

   Total Blackout (8%)

5. 

   Phone (1%)

6. 

   TV (1%)

Live Outage Map Near Andover, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Winchester.

City	Problem Type	Report Time
Winchester	Internet	one month ago
Andover	Internet	3 months ago
Tidworth	Internet	9 months ago
Winchester	Internet	10 months ago
Andover	Internet	10 months ago
Andover	Internet	one year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

• Chris (@cjkgal) reported 14 minutes ago from Alderbury, England

  Two days without WiFi, hardly any social media unless it ate my data quota. Thank you @Plusnet and BT for fixing the fault quicker than originally stated. Excellent customer service.

• Adam Gill (@AdamGill30) reported 19 minutes ago from Andover, England

  @AndyShuttle @plusnethelp This sounds exactly like my problem with plusnet but I live in Andover, Hampshire. I don’t think it’s a local issue, it seems this is the standard for plusnet. Also causing me issues with homeworking.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Tucopacifico (@myredrum2) reported 3 minutes ago

  @Plusnet Would love my new sim that was promised to come last Tuesday. Can't make any calls due to poor signal permanently.

• Craig (@LFCRD) reported 3 minutes ago

  @Plusnet hi, I subscribed to BT Sport through Plusnet on 31st April. After following all of the steps correectlt the BT app still says "error id003 unable to find active BT subscription". Won't let me login.

• FlyingPudding (@pudding_flying) reported 6 minutes ago

  @Plusnet I'm working from Germany and need to contact your support desk, but every time I call and work through the menu and then am connected to an agent I get immediately disconnected ... could someone call me on 07709768069 or is there an alternative number i can call?

• SirPKWYorks (@PkwYorks) reported 10 minutes ago

  Just wasted 40 minutes on @Plusnet. Customer services is a joke, how they win 'awards' I've no idea as it must mean everyone else is even worse! Now to sort out what to do about my Willow Tree! This is not going to be a good day. Fed up & it's only 10!

• Plusnet (@Plusnet) reported 10 minutes ago

  @BaronFnightly Hi Andrew, we're not aware of any issues in your area but sorry about the connection problems and please feel free to send us a DM with your username if that's till an issue. - Adam - Plusnet Sheffield

• Claire Hetherington (@hetheringtoncd) reported 11 minutes ago

  @Plusnet Been on hold 20 minutes now for 3rd time this week trying to get through to pay a final bill you won’t let me pay through website and have passed to collections inside of 2 weeks? WTF? Can you help please?

• Rakesh Patel (@RakeshP07757832) reported 12 minutes ago

  @Plusnet It won't connect to your phone number 08004320200. I need to speak to you!!!#help!!

• Mike Gunnill (@mikegunnill) reported 12 minutes ago

  @Plusnet Two questions please? A) When does my contract run until for broadband. Not sure I am still in contract! B) appear to have been charged x2 this month for broadband. Grateful for help please

• katie (@ktnolanxx) reported 15 minutes ago

  @Plusnet Has anyone looked into this any further. I have now been without a fully working phone for 20 days it is appalling customer service.

• Barryb (@Barrybs1) reported 16 minutes ago

  @Plusnet They're not answering their DM's either. Rude. Day 12 with no number, data, texts, calls.