Plusnet Outage Report in Andover, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (17%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Andover, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Andover.
| City | Problem Type | Report Time |
|---|---|---|
 Andover |
Internet | |
| Tidworth |
Internet | |
| Winchester |
Internet | |
| Andover |
Internet | |
| Andover |
Internet | |
| Andover |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Chris
(@cjkgal) reported
from
Alderbury, England
Two days without WiFi, hardly any social media unless it ate my data quota. Thank you @Plusnet and BT for fixing the fault quicker than originally stated. Excellent customer service.
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Adam Gill
(@AdamGill30) reported
from
Andover, England
@AndyShuttle @plusnethelp This sounds exactly like my problem with plusnet but I live in Andover, Hampshire. I don’t think it’s a local issue, it seems this is the standard for plusnet. Also causing me issues with homeworking.
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Nicholas Hirst BSc, MRes #FBPE
(@XXX1v) reported
from
Winchester, England
@RobertsonDawn3 @Plusnet Oh no, poor you! Well I suppose you can still tweet though, so not all is lost
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
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Tommy Maguire
(@RationalPanic) reported
@BeansInYourBum @MatthewStadlen @CentreLeft_ Though Sky and TalkTalk do have a switching service for user email accounts, you can hold on to your Plusnet and BT for an additional monthly fee after your service switches.
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Antoinette Daniel
(@Antoinette_JH) reported
@Plusnet Is anyone else experiencing connection problems this evening?
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Tim Wright
(@timmybanana) reported
Soooo........working from home this morning, team meeting about to start......OH! Can't connect, no Internet..........that's what I pay Plusnet for...........absolutely effing dreadful @Plusnet Nothing but issues ever since we signed up. Fuming 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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Dr Angharad Hobby
(@HarriLizzi) reported
@plusnet No internet for 12+ hours. Outages were reported last night and users in CF24/CF14 still reporting issues. None of your troubleshooting steps have fixed anything. Please can you advise when this will be fixed as severely impacting working from home. Have also DM'd.
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Alex
(@LexiLibrary) reported
@OpenreachHelp Hello, Sky, Plusnet, TalkTalk and BT all having problems (namely all have no broadband) in KT5/KT6. That would seem to be everyone on Openreach lines. Is there a known problem please as my provider had no info?
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Mike Torr
(@macronencer) reported
Plusnet phone support is helpful, but I was slightly concerned that they did "data security" by asking me two characters from my password. The password I had set for use logging into the web site. You know... the one that SHOULD have been securely hashed on the server. Hmm...
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Amanda
(@MooManda) reported
@Plusnet internet down in Surbiton since 5pm yesterday and no indication when it will be resolved. @bt_uk isn’t helpful. I’m isolating and need it for work.
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smartesthorse
(@smartesthorse) reported
@virginmedia Virgin was down 6 days in 2 weeks faults with cable repeated outages thfought the year I get told by YOU to run diagnostics !!! Unhelpful. Paying £52 month Plusnet £28 they much better customer services
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Mike Torr
(@macronencer) reported
@Plusnet I've been waiting on your sales line listening to music for over twenty minutes now. I can't use the customer service line because I don't have a landline yet! What can I do? I need help with an order.