Plusnet Outage Report in Andover, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Andover, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Winchester |
Internet | |
| Andover |
Internet | |
| Tidworth |
Internet | |
| Winchester |
Internet | |
| Andover |
Internet | |
| Andover |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Nicholas Hirst BSc, MRes #FBPE
(@XXX1v) reported
from
Winchester, England
@RobertsonDawn3 @Plusnet Oh no, poor you! Well I suppose you can still tweet though, so not all is lost
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Adam Gill
(@AdamGill30) reported
from
Andover, England
@AndyShuttle @plusnethelp This sounds exactly like my problem with plusnet but I live in Andover, Hampshire. I don’t think it’s a local issue, it seems this is the standard for plusnet. Also causing me issues with homeworking.
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Chris
(@cjkgal) reported
from
Alderbury, England
Two days without WiFi, hardly any social media unless it ate my data quota. Thank you @Plusnet and BT for fixing the fault quicker than originally stated. Excellent customer service.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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jonathan oakes
(@jonathanoakes1) reported
@Plusnet internet has been awful last few days and Is now totally off. Can’t get through to you so guess it’s a known issue. Can’t you at least update people.
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Gemma Webster
(@GemmaWebster81) reported
@plusnethelp Are you kidding me? You’ve responded to more recent tweets? Tweeted you earlier to say I’d been unable to use Plusnet broadband which I pay for as it’s simply too poor for use, tried all day to call, unable to even get in a queue, constantly told to call back later!
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ray connolly
(@ray_connolly) reported
@Plusnet 7 days without an internet service #shockingcustomerservice
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Rebecca Denton
(@rebeccadenton) reported
@plusnethelp Hi Plusnet, my swap date with you is in two working days. I haven’t had any info or been told the router has been sent. Starting to worry as I work from home #help
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Russell Upton
(@rustacle) reported
@Plusnet no broadband and all three lines of customer support unavailable or simply ignored. I wonder how many other customers are experiencing similarly woeful service.
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Liam Charlton
(@liamch_88) reported
My grandparents are shielding and can’t make outgoing calls! Can’t see what’s going on their account online. 24hrs later and no reply, can’t even sit in a queue on the phone because it automatically hangs up. Shocking service this @Plusnet @plusnethelp
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Scott
(@supercreep303) reported
@jonboi68 @Plusnet I'm sat down?
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Kerry Bull
(@KLucyBull) reported
@Plusnet hi, we’re having real problems with connection & working from home really need support. However when I call support an automated message tells me call back tomorrow as you’re too busy to take the call?? What are we suppose to do today without it, we can’t work.
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Gemma Webster
(@GemmaWebster81) reported
@plusnethelp day 3 of not being able to get through to customer services to report the zero internet service. And no reply here. I will be leaving plusnet, this can’t go on. I would all day if needs be to talk to the adviser but you can’t get in the queue, it won’t let you!!
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susan sedeman
(@susansedeman) reported
@plusnethelp my broadband is so slow after changing this week I can’t even get on to your site. I’m not messing about with BT box. I want this sorted. Been with plusnet for years. So unhappy