Plusnet

Plusnet Outage Report in Andover, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Andover, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Andover, Hampshire, England 01/14/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Andover, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Andover.

Loading map, please wait...
City Problem Type Report Time
United KingdomAndover Internet
United KingdomTidworth Internet
United KingdomWinchester Internet
United KingdomAndover Internet
United KingdomAndover Internet
United KingdomAndover Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • AdamGill30 Adam Gill (@AdamGill30) reported from Andover, England

    @AndyShuttle @plusnethelp This sounds exactly like my problem with plusnet but I live in Andover, Hampshire. I don’t think it’s a local issue, it seems this is the standard for plusnet. Also causing me issues with homeworking.

  • cjkgal Chris (@cjkgal) reported from Alderbury, England

    Two days without WiFi, hardly any social media unless it ate my data quota. Thank you @Plusnet and BT for fixing the fault quicker than originally stated. Excellent customer service.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TDMDmm Adam (@TDMDmm) reported

    @Plusnet The TXT help bot had my back. Apparently an Openreach issues which has since been resolved

  • livsmelissa Liv (@livsmelissa) reported

    @Plusnet @plusnethelp shocking service, updated them that we was moving premises a month ago and promised we’d be up and running today. No internet and lost a full days work😤

  • linztk78 Linz (@linztk78) reported

    @Plusnet having trouble with my mobile phone network - receiving calls and text messages. I have sent a DM

  • taraltietjen Tara (@taraltietjen) reported

    @Plusnet can't receive incoming calls yesterday or today could you tell me why the problem?

  • boabsmith45 michael smith (@boabsmith45) reported

    @Plusnet not happy !! … doing what I can through the online instructions , but no connection and orange light … my neighbour same .. please send your conditions re expected service levels - NOT HAPPY !!

  • smartesthorse smartesthorse (@smartesthorse) reported

    @virginmedia and its been off and on all morning today! I pay you FIFTY TWO pounds neighbour has better service plusnet £32 why are you more than 50% more for inferior service please? Please explain your pricing

  • magsmuir1968 magdalenmuir@yahoo.com (@magsmuir1968) reported

    @Plusnet broadband not working in G72 area. Is there a fault? Won't reset manually.

  • GivvyGavvyGoo Gavin Crawford (@GivvyGavvyGoo) reported

    Found out today that my Plusnet One router won't allow me to set a LAN IP using a 10.0.0.n range. It complains that it is an invalid ip range. Apparently it's a rebadged BT 'piece of ****' router. Means I'll have to buy a replacement ADSL WiFi modem router. Any recommendations?

  • boabsmith45 michael smith (@boabsmith45) reported

    @Plusnet why can’t I get any support after 8pm and before 8am ? .. I need my internet at 10pm but have to wait 10hrs - not good enough - when you reconnect me I will weigh up other options !! - compensation ???!

  • hammy_port Christopher Hamilton (@hammy_port) reported

    @Plusnet I phoned one of your operators and they said its a known issue and affecting your Network, no one can get incoming calls? Can you confirm this is correct and should you not put this up to tell ones? Also how can I tell when fixed?