Plusnet

Plusnet Outage Report in Andover, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Andover, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Andover, Hampshire, England 02/02/2026 11:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • cjkgal Chris (@cjkgal) reported from Alderbury, England

    Two days without WiFi, hardly any social media unless it ate my data quota. Thank you @Plusnet and BT for fixing the fault quicker than originally stated. Excellent customer service.

  • AdamGill30 Adam Gill (@AdamGill30) reported from Andover, England

    @AndyShuttle @plusnethelp This sounds exactly like my problem with plusnet but I live in Andover, Hampshire. I don’t think it’s a local issue, it seems this is the standard for plusnet. Also causing me issues with homeworking.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @dresdeb Hi Beccy, I'm sorry to see that you have been experiencing poor speeds. Is this solely affecting your wireless connections or are wired connections affected too? Regards, Emily Plusnet Leeds 🌞

  • AndySewell7 Andy Sewell (@AndySewell7) reported

    @Plusnet @plusnethelp what’s going on folks, router says connected to the internet but I have no internet! Done the standard turn off and on, it’s like it was just turned off! Help! CB6 postcode

  • philmower Phil Mower (@philmower) reported

    @alistair @Plusnet Same issue in the South West

  • surreycommuter Nina (@surreycommuter) reported

    @Plusnet you've taken over my line when I never requested this. BT tells me it was forced through despite me contacting them about it after I has a text from you. I haven't done this and have no idea why this is happening.

  • andy17467869 andy (@andy17467869) reported

    @dave_killion @Plusnet **** company even worse wi fi

  • SenseiAsad Asad Mustafa (@SenseiAsad) reported

    @Plusnet Any progress on Warrington WA3 outage? It’s been out all afternoon, was told it’s expected to be back up around 7pm?

  • dresdeb Beccy Dresden (@dresdeb) reported

    @Plusnet Hi Emily. I don't use wired connections, I never have. And I've never had inconsistency this extreme from any other provider. It's the inconsistency - the massive peaks & troughs - that's more of a problem. I could live with slower speeds if they were constant.

  • andy17467869 andy (@andy17467869) reported

    @Plusnet Your 99% losing me as a customer im disabled and not in good health and I need Internet and treated like this im disgusted

  • AbdabMcTavish Martin A (@AbdabMcTavish) reported

    @Plusnet your mobile Internet service around ca20 area is currently best described as patchy. Are you aware of any problems? Ta

  • hickyboy1 Hicky 1 (@hickyboy1) reported

    @itvMLshow my Plusnet bill went up drastically. I looked at sky, got a price from them. Went back to Plusnet and they lowered the price lower than sky. Plusnet customer service is really good too.