Plusnet

Plusnet Outage Report in Andover, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Andover, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Andover, Hampshire, England 02/01/2026 12:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • AdamGill30 Adam Gill (@AdamGill30) reported from Andover, England

    @AndyShuttle @plusnethelp This sounds exactly like my problem with plusnet but I live in Andover, Hampshire. I don’t think it’s a local issue, it seems this is the standard for plusnet. Also causing me issues with homeworking.

  • cjkgal Chris (@cjkgal) reported from Alderbury, England

    Two days without WiFi, hardly any social media unless it ate my data quota. Thank you @Plusnet and BT for fixing the fault quicker than originally stated. Excellent customer service.

  • XXX1v Nicholas Hirst BSc, MRes #FBPE (@XXX1v) reported from Winchester, England

    @RobertsonDawn3 @Plusnet Oh no, poor you! Well I suppose you can still tweet though, so not all is lost

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jim07165581 jim (@jim07165581) reported

    @KathrynYeates @Plusnet There's been absolutely lots of reports of faults all day but these useless muppets never do anything, I would switch asap if I was you these are absolutely terrible to deal with, just take a look at trust pilot reviews, scandalous this company

  • jim07165581 jim (@jim07165581) reported

    @EleanorMary11 @Plusnet @plusnethelp Worst provider Ever!

  • edwardlui Edward Lui (@edwardlui) reported

    @Plusnet I’ve called in to cancel my broadband and have to pay up to certain number of weeks granted. But then I’ve got an email to say you’re taking another full months due on 7th April?! Then again on the 27th for my billing date? What the hell you charging me more? Cancel!!

  • Assagetti ✨🌙 Getti 🌙✨Rugged and Awkward Giant (@Assagetti) reported

    Plusnet continues to be the worst internet provider I encounter, like, consistently. PN social media team I don’t need a reply I’m just venting

  • signoramac Simona McKenzie #BbB (@signoramac) reported

    @Plusnet Today in day 4 of no coverage for mobile network in our area with poor updates and no idea when the fault will be dealt with. Please contact @EE as you use their network to ensure you are informed of the issue and can contact your customers. Thank you

  • RachaelParkman Rachael Parkman (@RachaelParkman) reported

    @TimMart23440433 @Plusnet We have a brand new router, bought yesterdsy. They’ve said it’s a problem with @OpenreachHelp external fault, so not our issue.

  • Blackout_19 Steve (@Blackout_19) reported

    @Plusnet 4 days after my phone and broadband was supposed to switch over, and I was told the issue was with Openreach, I have now been disconnected by my current provider and you have no Sunday support. I signed with you for the good service. I've yet to have any... Help?

  • TwinkleToesHS TwinkleToesHS (@TwinkleToesHS) reported

    @plusnethelp or when plusnet and myself jointly terminated to join bt within the 14 days of service start and was still billed?

  • troovus troovus (@troovus) reported

    @ChampagneDosser @Bliadhnaichean Plusnet is not bad. Used to be with BT and they were awful

  • RachaelParkman Rachael Parkman (@RachaelParkman) reported

    Husband on phone to @plusnethelp . He’s said ‘we don’t have a telephone’ at least 5 times. Same convo as yesterday, still no further in solving. We don’t even know what the problem is and @Plusnet can’t seem to identify either. Absolutely hopeless.