Plusnet

Plusnet Outage Report in Andover, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Andover, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Andover, Hampshire, England 02/02/2026 23:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • cjkgal Chris (@cjkgal) reported from Alderbury, England

    Two days without WiFi, hardly any social media unless it ate my data quota. Thank you @Plusnet and BT for fixing the fault quicker than originally stated. Excellent customer service.

  • XXX1v Nicholas Hirst BSc, MRes #FBPE (@XXX1v) reported from Winchester, England

    @RobertsonDawn3 @Plusnet Oh no, poor you! Well I suppose you can still tweet though, so not all is lost

  • AdamGill30 Adam Gill (@AdamGill30) reported from Andover, England

    @AndyShuttle @plusnethelp This sounds exactly like my problem with plusnet but I live in Andover, Hampshire. I don’t think it’s a local issue, it seems this is the standard for plusnet. Also causing me issues with homeworking.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • purpleisiscat Dr purpleisiscat (@purpleisiscat) reported

    Wow, intermittent "superfast" (hah!) fibre broadband down to 2Mbps this evening. Again. @Plusnet you're spoiling us. Can I be bothered to ring a call centre for the umpteenth time...

  • Nick250268 Nick Mooney (@Nick250268) reported

    @Plusnet Hi, we have no internet in Crewe, Cheshire. Is the service down ?

  • AndrewBowden Andrew Bowden (@AndrewBowden) reported

    Incidentally, whilst I was moaning my plusnet billing last night, I should give credit. Their customer service people are generally very helpful, understanding, and want to resolve problems when they crop up. Unlike some organisations I could name.

  • londonkro Kev (@londonkro) reported

    @Plusnet Morning. No Internet access here in Croydon CR0 since 9pm yesterday. Is this a wider issue?

  • Majeh19 Beaming Penguin (@Majeh19) reported

    @Plusnet why is my wifi so **** I pay you good hard earned money for a service you don't deliver on.

  • Plusnet Plusnet (@Plusnet) reported

    @Fuzylogik Not good! Feel free to send us a DM with your username if that's still happening and I'm sure we can help. - Adam - Plusnet Sheffield

  • Mortgage_Stu Stuart Gregory Esq. (@Mortgage_Stu) reported

    @plusnethelp @Plusnet Are there any issues in the SO42 area please? About 45 mins ago connection went down and normal troubleshooting is having no effect (permanent orange and flashing broadband red light).

  • ragledhill Rachel (@ragledhill) reported

    @Plusnet hello, are there any problems in M20 at the moment? My internet is constantly dropping out and showing a maximum current speed of 6Mb. I have unlimited fibre so hoping it'll be a bit higher than this? Thanks

  • tarquinmorgan tarquin (@tarquinmorgan) reported

    @Plusnet @papaerk Well, I didn't get one! I'm not happy about this. What's your problem with offering it?

  • alicehorton80 Alice Horton (@alicehorton80) reported

    @Plusnet Hi, I've been having problems with my Plusnet router for the last week. I've rebooted it quite a few times now and the internet is still intermittent. I'm currently working from home so I'm quite keen to get it fixed. Do you have any suggestions?