Plusnet

Plusnet Outage Report in Andover, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Andover, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Andover, Hampshire, England 02/01/2026 06:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • cjkgal Chris (@cjkgal) reported from Alderbury, England

    Two days without WiFi, hardly any social media unless it ate my data quota. Thank you @Plusnet and BT for fixing the fault quicker than originally stated. Excellent customer service.

  • AdamGill30 Adam Gill (@AdamGill30) reported from Andover, England

    @AndyShuttle @plusnethelp This sounds exactly like my problem with plusnet but I live in Andover, Hampshire. I don’t think it’s a local issue, it seems this is the standard for plusnet. Also causing me issues with homeworking.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Oxfordite Rupert wilson (@Oxfordite) reported

    @nw_nicholas @Plusnet Checked your wifi or your Internet connection? How old is the router? What fault do Plusnet suggest is occurring? Eg. REIN? Is speed up/down the issue? Do you monitor this to see if it is linked to weather (such as rain getting in to BT junction boxes)?

  • Oxfordite Rupert wilson (@Oxfordite) reported

    @nw_nicholas @Plusnet Which, presumably, has PlusNet finger OpenReach capacity issues (Did OpenReach attend at such a busy time to see the reality?), or to ponder REIN, which is more common at times of high power consumption/devices powered on/off.. Do power cables share poles with telephone wires?

  • rabbitaway Rabbit Away (@rabbitaway) reported

    @BrighaONeill @TalkTalk @Plusnet I was with them years ago. They were **** then. So, now they're excluded. I'm still leaning to BT but no call plans and since my mobile contract is up years ago I'll get £5 off BT mobile so don't need home phone x

  • BrighaONeill Brigha O'Neill (@BrighaONeill) reported

    @rabbitaway I was with @talktalk and can honestly say they are the worst company I have ever dealt with by far. So bad that they had me in tears more than once. I'm now with @plusnet and would highly recommend them. Cheap and good service.

  • NMJBorthwick Nicola Borthwick Counsellor/Trainer, London & AL6 (@NMJBorthwick) reported

    @Plusnet Hi. Have been experiencing a poor signal all afternoon, so bad that I can't offer my clients Zoom calls, as no one can hear me. All was ok up to Saturday! Please help, as it's affecting my business! Thanks

  • NavaronePage69 LunarSlayer | Lily (@NavaronePage69) reported

    okay, wifi works. i would like to burn plusnet HQ to the ground but knight every single support staff they have

  • gedandsue Happy Camper (@gedandsue) reported

    @Plusnet hi, are there still issues in Staveley, Cumbria LA8 9JS. Had phone but no internet up to yesterday afternoon.

  • castelm11 Martin Castellan FRGS 🇫🇷🇪🇸 🇪🇺 (@castelm11) reported

    @RobertsonDawn3 @Plusnet Plusnet don't own the infrastructure. Their contract with BT (or whoever does own the network) will say that the supplier has a certain time (sounds like three weeks) in which to establish the connection.

  • castelm11 Martin Castellan FRGS 🇫🇷🇪🇸 🇪🇺 (@castelm11) reported

    @RobertsonDawn3 @Plusnet I had a case in France where a dishonest official receiver falsely told my company's operator that we were in liquidation. It took three weeks to re-establish the connection. We successfully sued the operator for every day of lost service.

  • SpagFlying The Boosted Spaghetti Monster (@SpagFlying) reported

    @Lesism Plusnet uses EE network. Don't go direct to EE.