Plusnet

Plusnet Outage Report in Andover, Hampshire, England

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The latest reports from users having issues in Andover come from postal codes SP11.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Andover, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Andover, Hampshire, England 12/04/2025 13:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Andover, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Andover.

Loading map, please wait...
City Problem Type Report Time
United KingdomAndover Internet
United KingdomTidworth Internet
United KingdomWinchester Internet
United KingdomAndover Internet
United KingdomAndover Internet
United KingdomAndover Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • cjkgal Chris (@cjkgal) reported from Alderbury, England

    Two days without WiFi, hardly any social media unless it ate my data quota. Thank you @Plusnet and BT for fixing the fault quicker than originally stated. Excellent customer service.

  • AdamGill30 Adam Gill (@AdamGill30) reported from Andover, England

    @AndyShuttle @plusnethelp This sounds exactly like my problem with plusnet but I live in Andover, Hampshire. I don’t think it’s a local issue, it seems this is the standard for plusnet. Also causing me issues with homeworking.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LittleGems_SEN Little Gems SEN 💙 (@LittleGems_SEN) reported

    @Plusnet Hi, I have tried DM regarding a problem but I have not had a response. Would someone be able to contact me via DM

  • BadgerOfSteel Badger Of Steel (@BadgerOfSteel) reported

    @O2 checked your online tool and it says no incidents but our landline from @Plusnet is down in the area. (Confirmed it's an issue in area with plusnet). I have no data service from you guys... (TN31) could you confirm if you have an issue to? Turned off my WiFi but no data.

  • Skeggo9 Skeggo (@Skeggo9) reported

    @Plusnet trying to switch my 30 day mobile plan to new one advertised. Chat not working?

  • SusanRead15 Susan Read (@SusanRead15) reported

    @lottyburns @ThreeUK PlusNet works extremely well. Still free roaming. I’m paying just over £8 now for 15Gb data & unlimited minutes & texts. Left GiffGaff as had issues making calls when abroad.

  • introthejj introthejj (@introthejj) reported

    @Plusnet Hi. I changed over to you less than a month ago and pay £10 a month, but you’ve already increased it to £10.93 a month. Granted, it’s only 93p, BUT how can you put it up after 1 month? I may have got this wrong, hopefully. Help would be great.

  • mikecore Michael Core (@mikecore) reported

    @Plusnet @plusnethelp I’ve received a “Failed Direct Debit instruction” email from despite me leaving as a customer several years ago. Please can you advise. Thanks

  • CJCorkish CJ Corkish (@CJCorkish) reported

    @Plusnet Hi I cant seem to get though to the business support on 0800 028 0282 I do option one but then it then doesn't ask me if it residential or business which is what it used to do 2 weeks ago. I can only normally call after 8pm. I have already log a job.

  • pat1doughty Pat1doughty (@pat1doughty) reported

    @Plusnet is anyone else having problems receiving and making calls on Plusnet Mobile, our number has stopped, but still recent texts. Plusnet seem to think it’s ok for you to have phone number that doesn’t work!?

  • GardnerJ56 John Gardner (@GardnerJ56) reported

    @copperhobnob @Plusnet Rachael my broadband has been down since yesterday afternoon (KY15 postcode). Haven’t been able to find out the problem. Reported to Plusnet online but no confirmation of problem or expected resolution from them. Would appreciate any info you have.

  • rl_keith Robert Keith (@rl_keith) reported

    OK @Plusnet my service stops working at 9:00 PM EVERY NIGHT. Your support stops working at 8:00 PM. Any ideas?