Plusnet

Plusnet Outage Report in Andover, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Andover, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Andover, Hampshire, England 01/20/2026 10:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Andover, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Andover.

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City Problem Type Report Time
United KingdomAndover Internet
United KingdomTidworth Internet
United KingdomWinchester Internet
United KingdomAndover Internet
United KingdomAndover Internet
United KingdomAndover Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • cjkgal Chris (@cjkgal) reported from Alderbury, England

    Two days without WiFi, hardly any social media unless it ate my data quota. Thank you @Plusnet and BT for fixing the fault quicker than originally stated. Excellent customer service.

  • AdamGill30 Adam Gill (@AdamGill30) reported from Andover, England

    @AndyShuttle @plusnethelp This sounds exactly like my problem with plusnet but I live in Andover, Hampshire. I don’t think it’s a local issue, it seems this is the standard for plusnet. Also causing me issues with homeworking.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Deeva__89 𓊗 狄波拉 𓃠 (@Deeva__89) reported

    @Plusnet absolutely disgusted in the service, no urgency offered, no compensation offered and told we will have to pay for the engineer to come out Monday! Weve been without internet since Thursday morning, cant WFH and we are heavily reliant upon the internet in the lockdown! 😭

  • jamieda19828877 jamie davenport (@jamieda19828877) reported

    @plusnethelp @Plusnet why is our broadband awful literally can’t have good connection is my room and we have fibre internet is a joke

  • lameyxx Amy Fowler (@lameyxx) reported

    @plusnethelp @Plusnet after a few hours last night with no internet, I now have very slow internet (as advised by a internet speed test). I have poor phone signal in my home and need to work via a laptop on Monday. Is there anything that can be done to fix the speed/internet?

  • chalkeblue (((L Buckland))) (@chalkeblue) reported

    No response from @Plusnet or indeed @plusnethelp Nothing online to explain the dreadfully slow internet Tried all the tricks at our end, now need some response from our supplier Documents etc take so long to load it’s impossible to work from them

  • blindvision2020 BV (@blindvision2020) reported

    @O2 2 hours of calls by blind customer to cancel phone order due Monday No success with 6 agents, 1 manager & being cut off 2x Manager described my service as #joke Hope I have right email for CEO Mark Evans for formal complaint Time to say goodbye to O2 and return @Plusnet

  • Lunto_Brum Lunto (@Lunto_Brum) reported

    Can’t believe the terrible ‘service’ of @plusnet @plusnethelp that has left my daughter, a hardworking teacher who lives alone, with no internet since end of Jan. Broken promises, excuses & no call back left her unable to work from home and facing an even more isolated half term.

  • cag352 Clare (@cag352) reported

    My normally quite reliable WiFi at home has been sooo slow recently. @Plusnet what’s happening??

  • Blowpobbs Blowpobbs (@Blowpobbs) reported

    @plusnethelp My Plusnet connection has been down for hours now. Are you working on it please? Home schooling and Zoom meetings are stressful already!

  • tooshortplanks Paul (@tooshortplanks) reported

    Absolutely disgusted by @plusnet chasing down payment during these financially difficult times through a debt recovery firm. I was a customer for years and because I was moving I needed to cancel our agreement. No negotiating, just threats.

  • Good_Godders Sam (@Good_Godders) reported

    @lee_bling1878 @Reddevil19721 @virginmedia WOW that is terrible, have you tried Plusnet, i believe they are good in some areas