Plusnet Outage Report in Andover, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Andover, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Winchester |
Internet | |
| Andover |
Internet | |
| Tidworth |
Internet | |
| Winchester |
Internet | |
| Andover |
Internet | |
| Andover |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Adam Gill
(@AdamGill30) reported
from
Andover, England
@AndyShuttle @plusnethelp This sounds exactly like my problem with plusnet but I live in Andover, Hampshire. I don’t think it’s a local issue, it seems this is the standard for plusnet. Also causing me issues with homeworking.
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Chris
(@cjkgal) reported
from
Alderbury, England
Two days without WiFi, hardly any social media unless it ate my data quota. Thank you @Plusnet and BT for fixing the fault quicker than originally stated. Excellent customer service.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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John Metcalfe
(@shropshireboy1) reported
@MoneySavingExp Pity it runs on the Vodafone crap network tho! Gone back to Plusnet which runs on the EE network much better
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david fryatt
(@fryatt1982) reported
@Plusnet hi my internet dropped router solid orange and I’m oncall for work from home. Tried to ring but your closed and tried to submit fault on your web site and it says the page is down for the fault logging. Please can this be looked at.
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Mark Boyce
(@MarkBoy60998176) reported
@Plusnet can you cancel my account please
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Lucas
(@LukeHun83316521) reported
@Plusnet I’ve cancelled my mobile phone and your still charging me 2 months later. I’ve asked twice here but nothing. Bad customer service
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Joanne McGinn
(@Jo_McGinn) reported
Living in a rural village it is really disheartening waiting for @Plusnet to get out & sort out internet issues. Pretty sure it’s the phone line causing the issue (first reported over 2 years ago & ignored after engineer came out & agreed it was hanging low) now a real issue. 😡
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Alex
(@thewinelake) reported
@Plusnet No internet since about 7am. Fix "by midnight" too vague.
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Craig ⚛︎ Marston
(@CraigMarston) reported
from
Sheffield, England
@AndyWoodturner Oddly enough, we were with Plusnet for years (they were proper reyt local like). No problems until that bunch of muppets bought them and slowly started breaking everything…
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Julian Sims
(@juliansims) reported
Customer service at @Plusnet seems to be somewhere between awful and nonexistent. No chatbot; no email; no text; just phone for music on hold for 1/2 hour and no answer
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Ernest
(@ErnestStrafford) reported
Hi @Plusnet - I had a fault on my line fir two days owing to an issue with the exchange. This meant no broadband for 3 days so will I get a refund for this? Thanks
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Tim Wright
(@TimWrighty) reported
@Plusnet so I’ve been a customer since 2019 and I’m on still on the same router. I’ve renewed and asked if I could be sent a new router and got told no, I’d have to move onto a 24 month contract for more money to be entitled. Is this right!?