1. Home
  2. Companies
  3. Plusnet
  4. Andover, England
Plusnet

Plusnet Outage Report in Andover, Hampshire, England

Why is my Plusnet service not working?

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Andover, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Andover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 14% Wi-fi (14%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Andover, England

The most recent Plusnet outage reports came from the following cities: Winchester.

CityProblem TypeReport Time
Winchester Internet 2 months ago
Andover Internet 4 months ago
Tidworth Internet 10 months ago
Winchester Internet 11 months ago
Andover Internet 11 months ago
Andover Internet 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • cjkgal
    Chris (@cjkgal) reported from Alderbury, England

    Two days without WiFi, hardly any social media unless it ate my data quota. Thank you @Plusnet and BT for fixing the fault quicker than originally stated. Excellent customer service.

  • AdamGill30
    Adam Gill (@AdamGill30) reported from Andover, England

    @AndyShuttle @plusnethelp This sounds exactly like my problem with plusnet but I live in Andover, Hampshire. I don’t think it’s a local issue, it seems this is the standard for plusnet. Also causing me issues with homeworking.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ashvin__mistry
    Ashvin Mistry (@ashvin__mistry) reported

    @plusnethelp Require help. a) The broadband is still up and down over Xmas, even though as suggested by you 8ve plugged it into the test socket. b) Some spurious payments are being requested by plusnet.

  • fitzmauriceg
    Guy Fitzmaurice #3.5% (@fitzmauriceg) reported

    @Plusnet Where is Plusnet Help. You are not responding.

  • neilmbell
    Neil Bell (@neilmbell) reported

    @Plusnet Hi - I'm moving and I'd like to end my Plusnet service but when I called before Christmas I was asked to call back and today I am permanently on hold. Your chat service advises me to phone and you seem to have no email contact. How can I end my service please?

  • Patriot_1982
    Patriot_Sheff (@Patriot_1982) reported

    @Plusnet are you going to finally sort out my parents connection or just fob them off once again. They signed up to your service end of November and the service is still not up and running correctly (0.5mb download speed) is pathetic seeing as you promised 30 meg.

  • StevenkloppLFC
    steven Klopp (@StevenkloppLFC) reported

    @BBCSport I handed in my application as well, never got anything back due to my dodgy WIFI, well you win some and lose some but im just letting Poch know i wouldve got the job if it wasnt for Plusnet!!

  • paulvgreenall
    Cllr. Paul V. Greenall 🐾 (@paulvgreenall) reported

    Dear All, @Plusnet are awful. We signed up a few months ago and they have provided a dreadful service. Now they are demanding a fee for leaving them. DO NOT GO WITH PLUS NET!

  • covenbry
    brian cator (@covenbry) reported

    @plusnethelp I cannot get a decent speed up in my bedroom. the router is in a place where it isn't covered or hidden. I have followed the steps. most of the time it's OK all over the house, but not the bedroom. how can I extend my WiFi and can plusnet help?

  • Patriot_1982
    Patriot_Sheff (@Patriot_1982) reported

    Forgot to mention Christmas Eve PlusNet staff told my dad on the 5th phone call to go out and buy a dongle Christmas Eve and connect to vodaphone !! (Fobbed off again). You promote a great service which is false from what I have seen it’s a complete disgrace

  • SuzanaGashi2
    Suzana Gashi (@SuzanaGashi2) reported

    @Plusnet Don't use the , the worst company. No Internet for 20 days and no solution.

  • moncpen
    C (@moncpen) reported

    @plusnethelp I’ve now been waiting circa 3 weeks for a return phone call about the wholly substandard WIFI output I have through Plusnet . 12mths I’ve had issues with your supposedly top fibre package. That’s not award winning customer service by any stretch of the imagination