Plusnet Outage Report in Andover, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Andover, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Andover, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Andover.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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Plusnet Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Adam Gill
(@AdamGill30) reported
from
Andover, England
@AndyShuttle @plusnethelp This sounds exactly like my problem with plusnet but I live in Andover, Hampshire. I don’t think it’s a local issue, it seems this is the standard for plusnet. Also causing me issues with homeworking.
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Chris
(@cjkgal) reported
from
Alderbury, England
Two days without WiFi, hardly any social media unless it ate my data quota. Thank you @Plusnet and BT for fixing the fault quicker than originally stated. Excellent customer service.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Coddy
(@coddy_65) reported
It's official @Plusnet have the worst customer support service...
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Quentin Howard FIET 🎤📻📺🏴
(@quentindab) reported
@OpenreachHelp Yes. Plusnet say OR is telling them the order is wait in on external works. These have already been done last month. Plusnet don’t seem to be getting the right answer from OR. Maybe OR thinks the previous Vodafone order is still active? Plusnet can’t seem to help.
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Mark Roberts
(@cortexrock) reported
Dear @Plusnet as John Lewis Broadband's owner/operator, please give me (as an Additional Support rep on my mum's account - ref 02427432) an update on query refs 229865956 & 229954850? Trying to get the account closed so I can move her to another ISP & keep her phone no. Thanks.
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NML
(@nomorelogic) reported
@Plusnet is your website chat down today? I’m trying to use it and I keep getting the out of hours message
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CB
(@cbelfast) reported
@IncognitoDawn @Plusnet Just got cut off on a call with them. Known issues they've just become aware of but no resolution time.
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Dragon Dorset
(@GreenDragonpip) reported
from
Weymouth, England
@JournoMikeT @DorsetLive_ Plusnet mobile is on text and video call Internet only. Get j called them theyrw tracing issues.
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Scott Burrows
(@sworrubs) reported
@virginmedia Hi again VM - just trying to cancel my service via Whatsapp. Plusnet being installed on 3/01 but keeping our number. Agent is saying I cannot give 30 days notice until after the ‘exportation of the number’ - is this correct?
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Bob Mallett
(@BobMallett) reported
@Plusnet Trying to cancel a broadband account but the phone system does not recognise the. Umber so just hangs up. Can you help please. Also, why have you been charging my mother for fibre when you have not been providing that service?
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Dawn C
(@IncognitoDawn) reported
@Plusnet hi I live in Northern Ireland cannot make or receive calls is this issue being addressed
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Mark Roberts
(@cortexrock) reported
@Plusnet So I've got to spend another ~40 minutes on hold listening to digitally distorted Christmas songs, in order to speak to someone about cancelling a service we no longer need, because your processes suck?! Utter rubbish.