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Plusnet

Plusnet Outage Report in Andover, Hampshire, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Andover, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Andover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Andover, England

The most recent Plusnet outage reports came from the following cities: Winchester.

CityProblem TypeReport Time
Winchester Internet 2 months ago
Andover Internet 4 months ago
Tidworth Internet 10 months ago
Winchester Internet 10 months ago
Andover Internet 11 months ago
Andover Internet 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • cjkgal
    Chris (@cjkgal) reported from Alderbury, England

    Two days without WiFi, hardly any social media unless it ate my data quota. Thank you @Plusnet and BT for fixing the fault quicker than originally stated. Excellent customer service.

  • AdamGill30
    Adam Gill (@AdamGill30) reported from Andover, England

    @AndyShuttle @plusnethelp This sounds exactly like my problem with plusnet but I live in Andover, Hampshire. I don’t think it’s a local issue, it seems this is the standard for plusnet. Also causing me issues with homeworking.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • iNemesis__
    Dan // Nemesis (@iNemesis__) reported

    @Simon_V_RadioDJ @Plusnet I'mma go with a company I can get 900 down 600 up for £40

  • Theallseer97
    Jenson (@Theallseer97) reported

    @Plusnet My WiFi keeps dropping and has done for the last 2 weeks adt random intervals and varying times. If I wanted rubbish WiFi i would have stayed with TalkTalk. Please fix this.

  • yaasircheema
    Muhammad Yasir (@yaasircheema) reported

    @Plusnet my broadband is down from 3 days and your customers service is not helpful at all. @plusnethelp what is the best way to complain about this situation.

  • welshie_girl_
    welshie_girl (@welshie_girl_) reported

    Really pissed off with @Plusnet right now! I've been having issues with my broadband for over a week and was told it was resolved. Now on my last day I'm unable to say goodbye to colleagues due to no Internet! 🤬😡

  • LouiseScott1377
    Louise S🎩🏴󠁧󠁢󠁷󠁬󠁳󠁿🐟🌹💙 (@LouiseScott1377) reported

    @Plusnet sick to death of your broadband dropping signal during live games of the world cup. 9 times it's gone already in 10mins.

  • AliceMerray
    Alison 🌈 ❄🇪🇺 ⚫ (@AliceMerray) reported

    @Plusnet Hi. I was supposed to get an activation notification yesterday for my upgrade to Unlimited Fibre Extra, but haven't received anything. Please can you help?

  • JimJam_Binks
    S (@JimJam_Binks) reported

    Overwhelmed by the speed and effective response from you @Plusnet. Is this what your 'excellent customer service' is all about?

  • LukeBHandley
    Luke Handley (@LukeBHandley) reported

    @Plusnet hi I rang for help with my broadband not working and was told on my last text that it would take about 15 minutes and they will be in touch again. That was over two hours ago, any idea on when I will hear something?

  • fmkhan213
    F. (@fmkhan213) reported

    The most pathetic network provider award should go to @Plusnet! I have not been able to use any kind of social media on my phone on 4g for the past 17 days! This is beyond ridiculous. The only excuse they can come up with is mast issues with @EE towers. For half a month???

  • Hedgewise
    Kathryn Allen OUSA (@Hedgewise) reported

    I managed to get through to plusnet customer service - the transfer will now happen on the 30th But they'd sent me emails that haven't arrived (he failed to get one through while I was on the phone - except via the John Lewis account) and don't know why for that either *frets*