Plusnet

Plusnet Outage Report in Andover, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Andover, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Andover, Hampshire, England 01/30/2025 20:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • AdamGill30 Adam Gill (@AdamGill30) reported from Andover, England

    @AndyShuttle @plusnethelp This sounds exactly like my problem with plusnet but I live in Andover, Hampshire. I don’t think it’s a local issue, it seems this is the standard for plusnet. Also causing me issues with homeworking.

  • cjkgal Chris (@cjkgal) reported from Alderbury, England

    Two days without WiFi, hardly any social media unless it ate my data quota. Thank you @Plusnet and BT for fixing the fault quicker than originally stated. Excellent customer service.

  • XXX1v Nicholas Hirst BSc, MRes #FBPE (@XXX1v) reported from Winchester, England

    @RobertsonDawn3 @Plusnet Oh no, poor you! Well I suppose you can still tweet though, so not all is lost

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

  • Bzpx1 JB (@Bzpx1) reported

    @Plusnet mobile service... well signed up 3 days ago and already been fobbed off. 075371 isn’t a chargeable number range so no need to have a higher smart cap! Hopefully your agent has cancelled my sim as per the 14 day cooling off. We’ll see! DD cancelled.

  • stevewatkin Steve (@stevewatkin) reported

    @7Netto85 @Plusnet @plusnethelp I use BT and a Netgear router. Get 62Mbs down and 18Mbs up. Thank you Olympics 2012

  • GarethArcher0 Gareth Archer (@GarethArcher0) reported

    @Plusnet no internet and a message from BT Wholesale when we try to connect to internet . light is blue and router sees all local devices . why does your cust service say to use Twitter to contact you?

  • LouiCharl Charl loui (@LouiCharl) reported

    @Plusnet I have never had to phone a company so much in my life and they still haven’t sorted it out! Dishonest company never again.

  • melkimsim Melissa (@melkimsim) reported

    @Plusnet hi I phoned customer service at half 7. Sat on hold for 30 minutes and was cut off at 8. 😔

  • Gadgetoid Phil Howard (@Gadgetoid) reported

    @BreakIntoProg @Plusnet To be fair I'm mostly MILDLY IRRITATED and being a petty, insistent bastard because if nobody kicks up a fuss over the mild irritations that grind us down then we'll never see any incentive to improve them. An ISP not providing an online form to cancel is... offensive to me.

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

  • tonyodo Tony O'Donnell (@tonyodo) reported

    @Plusnet you need to sort out your webmail box size limits issues to make it more easily useable and stop crashing in use. Wasnt a problem until 3 months ago, and I’m not doing anything different but getting ready to move ISP if no improvement #plusnet #webmail #sizelimits

  • D1gD33per D1ggy - Socialist 3.5% seiroT ehT kcuF (@D1gD33per) reported

    Plusnet defo sell your house number. Had two numbers with them which I never give out or use so it’s impossible to get my name and number and I still get cold calls with my exact name.