Plusnet

Plusnet Outage Report in Andover, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Andover, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Andover, Hampshire, England 11/16/2025 19:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • cjkgal Chris (@cjkgal) reported from Alderbury, England

    Two days without WiFi, hardly any social media unless it ate my data quota. Thank you @Plusnet and BT for fixing the fault quicker than originally stated. Excellent customer service.

  • AdamGill30 Adam Gill (@AdamGill30) reported from Andover, England

    @AndyShuttle @plusnethelp This sounds exactly like my problem with plusnet but I live in Andover, Hampshire. I don’t think it’s a local issue, it seems this is the standard for plusnet. Also causing me issues with homeworking.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • julian9302 Julian Barnes (@julian9302) reported

    @Plusnet Hi, Since renewing my broadband with you the connection speed has gone down from 6mbps to an average of 1.5 mbps , rebooted etc but still slow speeds . Julian

  • paul__hilton paul (@paul__hilton) reported

    @Plusnet Liverpool internet been down all day ... Any idea how long it will be out for?

  • 101ukPs Paul Soames (@101ukPs) reported

    @Plusnet hi new customer here, my service has been active since last week but I still can't download the McAfee software. The link says it's not ready to download yet?!

  • paul__hilton paul (@paul__hilton) reported

    @Plusnet There's lots of errors for Liverpool on connection sites...

  • emmanicholas77 emma nicholas (@emmanicholas77) reported

    @Plusnet absolutely horrendous do not go with them my internet hasn’t worked correctly the entire contract but won’t allow me out 1 month to go and can be rid of them appalling customer service to add bye bye 1 month to go to finally connect properly:-)

  • Plusnet Plusnet (@Plusnet) reported

    @spd2610 Hi Simon, I'm sorry to hear you've left us. Once your account has closed down, your final bill will generate 21 days after this has happened; any refunds due will be included on that final bill. -Tony Plusnet Sheffield

  • JacquieCT JacquieCT (@JacquieCT) reported

    @Plusnet The speed is better this morning, so the problem is clearly an intermittant one. you can see from my 1st tweet that I was getting very slow speeds last night. I'm not sure what to do now, as I don't feel my problem has been resolved. Best wishes

  • doomsdaymeIody Cara👁👄👁 (@doomsdaymeIody) reported

    @ineedarennie Tell him I said cancel the plusnet

  • BoredMurphy Murphy (@BoredMurphy) reported

    @Plusnet Internet's been down here since 2am last night, please fix your service dude

  • EvozA_Henry Henry (@EvozA_Henry) reported

    @FreeMedou @Arctick_ 100% also never heard anything bad about plusnet