Plusnet Outage Report in Andover, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Andover, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Nicholas Hirst BSc, MRes #FBPE
(@XXX1v) reported
from
Winchester, England
@RobertsonDawn3 @Plusnet Oh no, poor you! Well I suppose you can still tweet though, so not all is lost
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Adam Gill
(@AdamGill30) reported
from
Andover, England
@AndyShuttle @plusnethelp This sounds exactly like my problem with plusnet but I live in Andover, Hampshire. I don’t think it’s a local issue, it seems this is the standard for plusnet. Also causing me issues with homeworking.
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Chris
(@cjkgal) reported
from
Alderbury, England
Two days without WiFi, hardly any social media unless it ate my data quota. Thank you @Plusnet and BT for fixing the fault quicker than originally stated. Excellent customer service.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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the flower decorative
(@Vintage_BM) reported
@WeAreOpenreach your service is appalling, over 4 weeks now to get a line connection @Plusnet you need to get your act together as well
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Jabz
(@jabedrahman31) reported
@Plusnet **** broadband
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Tom Wills
(@Tom_Wilz) reported
@Ghostess_Leanne I've been with plusnet for 2.5 years, never been a problem with internet, video calls, streaming HD and UHD tv.. and only £24 👍
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Michael Fidel-Baboon
(@MoustacheMaster) reported
@Plusnet Anoush, I think you are doing too many hours. You need some help.
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Tamsin-Leigh
(@Tamsin_L) reported
@Plusnet Hi! Our router hasn’t been working for about 24 hours, is our connection down? (IP44NP)
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Steven Barrett
(@StevenB48053410) reported
@Plusnet @MoneyTelegraph After 10days Plusnet still cannot retrieve a phone call proving they told me I didn't have to pay cancellation charges. I have a letter from the Head of Customer Services stating same. Plusnet uses threat of debt collection agencies to cover own mistakes.
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2CV Lover 😷
(@Ajd2C) reported
@carlywarly1964 @VodafoneUK @Plusnet Good advice. Thank you. Some companies are just bad at customer service reflecting that their focus on profits is so strong they really don’t care about the individual customer
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Crissy
(@Crystalgmcd1) reported
@Plusnet @plusnethelp This is not what I need to discuss. Ask me what the issue is exactly and I'll tell you. I've sent a private message almost 24hrs and no response.
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Mark Jones
(@MarkJon80194532) reported
@Plusnet Is there a problem with landlines in L19? When people ring they are getting ring tone for a second then crackles. People ringing me think that there is a problem and hang up
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gerard owen
(@ShoezooN14) reported
It’s Saturday and once again @VirginMedia is down in EN4 moved from #sky as that was bad but now every Saturday having problems. Lucky at work have #Plusnet no problems.