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Plusnet

Plusnet service status in Andover, England

Why is my Plusnet service not working?

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Andover, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Andover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Andover, England

The most recent Plusnet outage reports came from the following cities: Winchester.

CityProblem TypeReport Time
Winchester Internet 2 months ago
Andover Internet 5 months ago
Tidworth Internet 10 months ago
Winchester Internet 11 months ago
Andover Internet 11 months ago
Andover Internet 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • cjkgal
    Chris (@cjkgal) reported from Alderbury, England

    Two days without WiFi, hardly any social media unless it ate my data quota. Thank you @Plusnet and BT for fixing the fault quicker than originally stated. Excellent customer service.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • FPL_PANTHER
    FPL Panther (@FPL_PANTHER) reported

    @Plusnet hi, how do I cancel current contract as can't see a simple way to do it online or stop it renewing as I've 2 months left until 31st July. Thanks

  • CharBinns
    Char Binns πŸƒπŸ»β€β™€οΈπŸ³οΈβ€πŸŒˆ (@CharBinns) reported

    @HomotopiaFest @Plusnet And @Plusnet if you're going to keep people on hold for an hour, can you at least get more than 4 hold songs?! Listening to the same songs on repeat is making us even more annoyed by your lack of basic customer service...

  • tigertubs55
    melvin knowles (@tigertubs55) reported

    @Plusnet Not very good customer service. Have the question twice now yesterday and today. What is the problem with the network in CM1 2HS area A response would be nice been a customer for several years now expect a better service

  • Plusnet
    Plusnet (@Plusnet) reported

    @FPL_PANTHER Thanks for getting back to me, to find out what the charges are you need to give the Customer Option Team a call on the above number and they'll be able to run you through the contract details as well as termination charges. - Curtis, Plusnet Sheffield

  • bigwows
    The Marvellous Muttdini πŸ΄σ §σ ’σ ³σ £σ ΄σ ΏπŸ”°πŸ’šπŸ€πŸ’œπŸ‡ΊπŸ‡¦ (@bigwows) reported

    @PaulbernalUK @Plusnet If it’s a phone-only contract that shouldn’t affect her ability to choose another ISP/mobile network provider?

  • Mowman123
    Davey F (@Mowman123) reported

    @PaulbernalUK @Plusnet My heart goes out to the poor ladyπŸ™„

  • JonnyManc
    Chris Schofield (@JonnyManc) reported

    @Plusnet what happens if I have technical issues between 8pm and 8am (hint...I do)?

  • L_W_Studios
    Lawson Wright Studios (@L_W_Studios) reported

    @Plusnet Can we please rectify the issue of our phoneline, can't get through to an assistant, over 1 week without a line is crippling to a small business!!!

  • Romfordian2
    Mick Tilson (@Romfordian2) reported

    @Plusnet any chance of a reply to my DM? I'm abroad with no phone service. Looks like we'll be changing providers

  • ian_phillipps
    ian david phillipps (@ian_phillipps) reported

    @Plusnet I am in the ST2 area of Stoke-on-Trent. For weeks now I am having issues, mostly during the daytime, with broadband service interruption. This is causing problems as I work from home. The service can drop out for half hour at time. Please advise.