Plusnet Outage Report in Andover, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Adam Gill
(@AdamGill30) reported
from
Andover, England
@AndyShuttle @plusnethelp This sounds exactly like my problem with plusnet but I live in Andover, Hampshire. I don’t think it’s a local issue, it seems this is the standard for plusnet. Also causing me issues with homeworking.
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Chris
(@cjkgal) reported
from
Alderbury, England
Two days without WiFi, hardly any social media unless it ate my data quota. Thank you @Plusnet and BT for fixing the fault quicker than originally stated. Excellent customer service.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@HM_Dec90 Hi Holly, sure and I'm really sorry about the problems with your connection. Tests show that there's a line fault (impairment in copper joint) so we'll need to book an engineer visit. Can you be free in one of these timeslots please? AM = 8-1 or PM= 1-6 - Adam - Plusnet Sheffield
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Anthony Lewis
(@Kinglouy08) reported
@Plusnet receive a message saying your bill is still outstanding! All week I have visited your site to pay and it is such hard work just to get to the payment page; it’s so slow. Yesterday I attempted again and it said “you have 2 days to pay”; I thought you know what, I’ll do this on
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Christopher Wilson
(@ChrisWilsonUX) reported
@ThePollitt Plusnet uses the EE network... Just saying.
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E-motion Media
(@LesPerrry) reported
@Plusnet More tales than action told one thing on phone then email arrives stating different, 5 requests to speak to a manager, ignored! 20 mins after sorting accounting error out service cut off amazing it is going to take another 2 weeks to restore, rubbish rubbish rubbish
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Martin S
(@Seniormp) reported
@Plusnet when the engineer arrived he was able, it would appear, to resolve the issue and all appears to be good. my complaint is the time it takes to get the engineer, not the quality of the engineer.
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Steve
(@steve_8257) reported
@Plusnet would come off the next bill this was totally unacceptable, we have ended up canceling the DD which means a failed payment as this was the only way to resolve it, you are a complete waste of time as a service provider roll on the end of my contract
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Asha
(@a_patel84) reported
@Plusnet the internets broken again 🙄 in E5
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Steve
(@steve_8257) reported
@Plusnet when I received yet another incorrect bill with the incorrect discount being applied, when I complained to customer services who were totally indexable and refused to put me through to a manager, telling me I would have to pay this bill and the credit for wrong billing
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E-motion Media
(@LesPerrry) reported
@Plusnet Thanks for advising to get a dongle when you have cut me off twice on last 3 weeks, ok if you have a mobile signal in area, which thanks for asking, i havent #incompetent
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Thomas Kenyon 🇪🇺
(@zhadnost) reported
@DanToTheFuture_ Yeah, I used to be on Plusnet mobile. Only problem I had with them was finding out shortcodes didn't work. Annoyingly thanks to an airport parking service it cost me £80 to find this out.