Plusnet

Plusnet Outage Report in Andover, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Andover, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Andover, Hampshire, England 02/04/2026 19:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • XXX1v Nicholas Hirst BSc, MRes #FBPE (@XXX1v) reported from Winchester, England

    @RobertsonDawn3 @Plusnet Oh no, poor you! Well I suppose you can still tweet though, so not all is lost

  • AdamGill30 Adam Gill (@AdamGill30) reported from Andover, England

    @AndyShuttle @plusnethelp This sounds exactly like my problem with plusnet but I live in Andover, Hampshire. I don’t think it’s a local issue, it seems this is the standard for plusnet. Also causing me issues with homeworking.

  • cjkgal Chris (@cjkgal) reported from Alderbury, England

    Two days without WiFi, hardly any social media unless it ate my data quota. Thank you @Plusnet and BT for fixing the fault quicker than originally stated. Excellent customer service.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Hughgles HuggyT (@Hughgles) reported

    @Plusnet @SteveC_SC But what about yesterday’s missing emails? Absolute silence from plusnet despite numerous questions about this. Absolutely awful customer service

  • mungerville craig branson (@mungerville) reported

    @Plusnet can’t send email now! What is going? It’s well over 24hrs, cut and paste responses are not good enough. My livelihood depends on email. You went down the pan rapidly when you were swallowed up by BT. #plusnet #plusnetdown #notgoodenough

  • Jmoreels Jonathon Moreels (@Jmoreels) reported

    @Plusnet @LoneLeVay Hi @plusnet…I don’t have a problem of slow email I am still not able to access my inbox. At the moment your server will not recognise my account! And hasn’t since Tuesday evening.

  • adechapmanlaw Adrian Chapmanlaw (@adechapmanlaw) reported

    @DanielRoyParkin @juicebroadband @Plusnet Yeh don't blame you, plusnet have been fantastic, customer service is great. Hoping juice broadband live up to the promises!

  • NatWorldPhoto ↻ąէ (@NatWorldPhoto) reported

    @Plusnet so after 24 hours of plusnet’s email servers being down, are you seriously saying that all Wednesday’s emails have been DELETED????? #Plusnet

  • AiberdeinQuine Little Mo (@AiberdeinQuine) reported

    Still no solution to email probs from @Plusnet since Tuesday night!! Quick enough to relieve you of your money, though. Pity those using it for work/important stuff. #WhereAreMyEmails?????

  • miketoons Mike Roberts 🎨✏️ Proud Citizen of Nowhere (@miketoons) reported

    @Plusnet Seriously poor service. I’m waiting for an important email to set up a new energy account (thanks to UK’s energy market meltdown) and nothing is getting through.

  • OriginalBigBri Bri 💙 (@OriginalBigBri) reported

    @HelloFromMarcus @duxastroman @Plusnet But it is "award winning" service, apparently. Your best guess as to what award ?

  • KarlNewbold2 Karl Newbold (@KarlNewbold2) reported

    @Plusnet Hello. I am having problems signing into my community account. I have sent 4 reset my password requests but i have not had any replies what so ever. Thank you Karl (plusnet customer)

  • jodenan Alison Jacobs (@jodenan) reported

    @Plusnet @TonyOcton I'm trying to log into my emails and I can't but the website is telling me I should be able to. I can only hope that this will fix the problems I've been having for weeks. I'm in the cooling off period for a new contract and I'm tempted to go elsewhere.