Plusnet

Plusnet Outage Report in Andover, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Andover, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Andover, Hampshire, England 02/03/2026 05:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • cjkgal Chris (@cjkgal) reported from Alderbury, England

    Two days without WiFi, hardly any social media unless it ate my data quota. Thank you @Plusnet and BT for fixing the fault quicker than originally stated. Excellent customer service.

  • AdamGill30 Adam Gill (@AdamGill30) reported from Andover, England

    @AndyShuttle @plusnethelp This sounds exactly like my problem with plusnet but I live in Andover, Hampshire. I don’t think it’s a local issue, it seems this is the standard for plusnet. Also causing me issues with homeworking.

  • XXX1v Nicholas Hirst BSc, MRes #FBPE (@XXX1v) reported from Winchester, England

    @RobertsonDawn3 @Plusnet Oh no, poor you! Well I suppose you can still tweet though, so not all is lost

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @Edna_Welthorpe_ Hi Edna, I'm sorry to see that you're having connection problems. If you send us your account username we'll look into this. Regards, Emily Plusnet Leeds 🌞

  • PaulWest_ Paul West (@PaulWest_) reported

    @plusnethelp @plusnet any chance of anyone answering your phones this side of 30 minutes? I haven't heard from anyone for four days now regarding a massive issue

  • JRAWierenga Jack Wierenga (@JRAWierenga) reported

    @plusnethelp for the fourth time in my year contract with plusnet I have returned to unusable internet levels. Capping out at less that 1GB of data, usually around 0.4GB. I will NEVER return to using your service but for the remainder of my contract I'd really appreciate a fix.

  • TourettesTapir Tourettes Tapir (@TourettesTapir) reported

    @Plusnet I am an existing customer and am now wondering whether to renew my contract with you. I've been offered a new deal but it's more expensive than what's advertised on the website. How come? Surely I should be able to access your best deals as a loyal existing customer.

  • vinylsolution2 vinyl_solution (@vinylsolution2) reported

    @Plusnet My PlusNet mobile has had no signal since this morning. I am in the Horsham RH12 postcode area. Please advise.

  • xavier_gonzo The man known as E (@xavier_gonzo) reported

    @Plusnet good afternoon, have had problems with my internet since Friday. Have logged multiple calls and problems are still ongoing. Please can someone help me with this.

  • teskreebrook Thomas Seabrook (@teskreebrook) reported

    @plusnethelp Meant to tag @Plusnet not help oops

  • Form_design Form® Design (@Form_design) reported

    @Plusnet please can you update me on my order issue, I'm not hearing anything since last Thursday and it takes too long to get through to you on the phone

  • therealb1gmak Callum McInnes (@therealb1gmak) reported

    @Plusnet Internet is constantly dropping out a month after the same issue was supposedly fixed. Any ideas?

  • Plusnet Plusnet (@Plusnet) reported

    @efcsi Hi Simon, I'm sorry to hear you're having issues with broadband. So we can look into this further, are you able to confirm your Username via a DM? - Curtis, Plusnet Sheffield