Plusnet Outage Report in Andover, Hampshire, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Andover, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (67%)

2. 

   Wi-fi (15%)

3. 

   E-mail (8%)

4. 

   Total Blackout (8%)

5. 

   Phone (1%)

6. 

   TV (1%)

Live Outage Map Near Andover, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Winchester.

City	Problem Type	Report Time
Winchester	Internet	one month ago
Andover	Internet	4 months ago
Tidworth	Internet	9 months ago
Winchester	Internet	10 months ago
Andover	Internet	10 months ago
Andover	Internet	one year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

• Chris (@cjkgal) reported 32 minutes ago from Alderbury, England

  Two days without WiFi, hardly any social media unless it ate my data quota. Thank you @Plusnet and BT for fixing the fault quicker than originally stated. Excellent customer service.

• Adam Gill (@AdamGill30) reported 45 minutes ago from Andover, England

  @AndyShuttle @plusnethelp This sounds exactly like my problem with plusnet but I live in Andover, Hampshire. I don’t think it’s a local issue, it seems this is the standard for plusnet. Also causing me issues with homeworking.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Anna Altana (@anna2825) reported 5 minutes ago

  @Plusnet @Plusnet I am at my wits end with your CS peole! Now and again yo get a good one then you get the one I just spoke to who was both rude and unhelpful so I hung up before I started to lose it!!!!!!

• David Tolmie (@DavyTolmie) reported 8 minutes ago

  @Plusnet Can you help me activate my new sim, have sent DM

• an Empty Slogan Empty Slog (@bushofgoats) reported 8 minutes ago

  @virginmedia unless you can organise for someone to call me, I'm contacting @plusnet to see how long it will take them to re-connect their service, which while not as fast on paper, was at least a service.

• Esther (@esheetaa_) reported 12 minutes ago

  @Plusnet need urgent help for a replacement sim to be posted please! Tried your CS channels to no avail!!!!

• Plusnet (@Plusnet) reported 12 minutes ago

  @MSTKN51868544 Hi there. We don't support eSIM, I'm afraid. Please let me know if you have any further questions. Regards, Emily Plusnet Leeds 🌞

• Plusnet (@Plusnet) reported 16 minutes ago

  @veedub3057 ...Our mobile support team can be reached on 0800 079 1133 or 500 (From a Plusnet Mobile) and are available from Monday - Sunday 08:00 - 20:00. I hope this helps. - Benj - Sheffield 2/2

• Ryan Morrison (@RyanMorrisonJer) reported 16 minutes ago

  @DEANHDAVID @virginmedia @Plusnet I'm at 41 minutes now and it almost feels like failure at this point if I hang up! There is a new provider near me called Hey! Broadband that do gigabit symmetrical fibre and a home worker plan with 24 hour SLA for less than 500Mb down/50Mb up from Virgin Media.

• ProbablyNowt (@ProbablyNowt) reported 17 minutes ago

  @Plusnet DM sent, thanks. Neither of your advisor's promises yesterday of 'I guarantee it will be on by tomorrow' and 'I will call you back later today to check' came true. Honestly, this has been an abysmal customer experience. Especially when needing to WFH.

• fran t (@hiphopcob) reported 26 minutes ago

  @Plusnet Thanks...but its down again this morning....really frustrating...(rye area)

• Dean H David (@DEANHDAVID) reported 26 minutes ago

  @RyanMorrisonJer @virginmedia @Plusnet Would be interesting to see the 'network architecture' of Hey! Are they local only?