Plusnet

Plusnet Outage Report in Andover, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Andover, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Andover, Hampshire, England 02/07/2026 20:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Andover, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Winchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomWinchester Internet
United KingdomAndover Internet
United KingdomTidworth Internet
United KingdomWinchester Internet
United KingdomAndover Internet
United KingdomAndover Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • AdamGill30 Adam Gill (@AdamGill30) reported from Andover, England

    @AndyShuttle @plusnethelp This sounds exactly like my problem with plusnet but I live in Andover, Hampshire. I don’t think it’s a local issue, it seems this is the standard for plusnet. Also causing me issues with homeworking.

  • cjkgal Chris (@cjkgal) reported from Alderbury, England

    Two days without WiFi, hardly any social media unless it ate my data quota. Thank you @Plusnet and BT for fixing the fault quicker than originally stated. Excellent customer service.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • McGlumpherty Pee Kay (@McGlumpherty) reported

    @shell If anyone is thinking about using these guys for their broadband, avoid. Right now their service can’t even support finding them on Twitter via WiFi. Absolutely the worst ISP on the planet. Make Plusnet look like a tech giant.

  • CapitanBea Capitan Bea (@CapitanBea) reported

    @DMinghella I was told by #Plusnet (#BT) that wifi isn't considered an essential part of their broadband package (WTF) therefore they don't guarantee that it will work..

  • JennyBratty BrattyJennyDragon (@JennyBratty) reported

    @SouthsideTrekk1 @Plusnet Also tried explaining that I prefer email etc as I have hearing issues and not always great on the phone, and, nope, phone it is. Then they asked me to rate how likely I am to recommend @Plusnet to others....

  • wordsfan Yvonne Barrie (@wordsfan) reported

    @Plusnet your processes need to be much better and much more organised I would v much like to speak to a manager regarding this - house move palava in my case - but affects all cust svc issues

  • J_a_n_e_yB JB (@J_a_n_e_yB) reported

    @NOWHelpTeam Hi yes, says it’s lost internet connection. We checked with PlusNet but no issue on the line/router. I spent an hour on the phone with NOW a few weeks ago where we did updates and factory reset but no good. If I ring you it’s says “sort TV issues online”, which I can’t.

  • Plusnet Plusnet (@Plusnet) reported

    @wordsfan Hi Yvonne, I'm sorry to hear you've had a difficult house move with us. If you'd like to send me a DM with some more information, I'll see if there's anything I can do to help. - Cal, Plusnet Leeds

  • wildoolimited Wildoo (@wildoolimited) reported

    @Dominiclangan @bt_uk Try plusnet. owned by BT but great customer service!

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.

  • Barney666Simon Barney 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Barney666Simon) reported

    Having issues with my network this morning 😡 @Plusnet within the Southampton area. Website says no issues ❓ but clearly I have some. Even your plusnet app won't open

  • SouthsideTrekk1 Southside Trekkie 🏳️‍🌈🏴󠁧󠁢󠁳󠁣󠁴󠁿🦄🖖🏻💖💜💙 (@SouthsideTrekk1) reported from Glasgow, Scotland

    @JennyBratty @Plusnet Yeah, that’s not on. I’ve never had an issue so far other than being slow to repair a damaged line but I think this is an open reach issue.