Plusnet

Plusnet Outage Report in Andover, Hampshire, England

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The latest reports from users having issues in Andover come from postal codes SP11.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Andover, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Andover, Hampshire, England 12/02/2025 16:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Andover, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Andover.

Loading map, please wait...
City Problem Type Report Time
United KingdomAndover Internet
United KingdomTidworth Internet
United KingdomWinchester Internet
United KingdomAndover Internet
United KingdomAndover Internet
United KingdomAndover Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • XXX1v Nicholas Hirst BSc, MRes #FBPE (@XXX1v) reported from Winchester, England

    @RobertsonDawn3 @Plusnet Oh no, poor you! Well I suppose you can still tweet though, so not all is lost

  • cjkgal Chris (@cjkgal) reported from Alderbury, England

    Two days without WiFi, hardly any social media unless it ate my data quota. Thank you @Plusnet and BT for fixing the fault quicker than originally stated. Excellent customer service.

  • AdamGill30 Adam Gill (@AdamGill30) reported from Andover, England

    @AndyShuttle @plusnethelp This sounds exactly like my problem with plusnet but I live in Andover, Hampshire. I don’t think it’s a local issue, it seems this is the standard for plusnet. Also causing me issues with homeworking.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • danoconnor Dan O'Connor (@danoconnor) reported

    @Plusnet since you fixed a fault on my line my broadband speed has halved. I have tried using your text support service but it doesn't answer. Please help!

  • GladysSM1922 Gladys (@GladysSM1922) reported

    @Plusnet be careful anyone who's is serving in the armed forces. Plusnet will charge you early termination fee if you are posted on assignment. Currently £90 down. Seeing as you signed to be apart of the armed forces convenant, disgusting.

  • andyfilby andy filby (@andyfilby) reported

    @Plusnet what's the latest on your broadband outage?, this is ridiculous, being told 7pm on the 27th at the earliest which is shocking. Im sure if I didnt pay my bill you'd want to know why. It seems BT openreach dont work weekend's and your happy with that, not us lot 😡

  • maffmond Maff Butterfield (@maffmond) reported

    @biglunty @JoeStephenson96 ****, that's reminded me I saw the bloke from the Plusnet adverts at Orlando baggage carousel

  • Victrix75 Vix Southgate 🦊 (@Victrix75) reported

    So @Plusnet we are nearly 8 hours since you promised to get back to me in 30 minutes. Why is my Full Fibre still down?

  • DaveShelton Dave Shelton (@DaveShelton) reported

    Hey @Plusnet I think possibly @___Plusnet__ - claiming to be your customer service - is a scam account trying to extort money from your users. Thought you should know. (But if I'm wrong then do let me know).

  • MasonLathe Mason Lathe (@MasonLathe) reported

    @Plusnet is there a service issue? Haven't had internet since 5pm yesterday, text bot says it can't find an issue and to call support but wait time is over 60 mins?! light on hub 2 is orange and has been since yesterday. Done all the resets and power cycles and still nothing.

  • KireeP24 OGKP24 (@KireeP24) reported

    @Plusnet I've sent several messages and no one is replying to any of them?? Worst customer service to date. I will be looking to cancel. Awful provider.

  • tvr_82 t v r (@tvr_82) reported

    @Plusnet has the be the most unreliable service ever, I thought @bt_uk was bad, wish I’d never switched over. 8 times today I’ve lost internet.

  • Victrix75 Vix Southgate 🦊 (@Victrix75) reported

    Well @Plusnet since upgrading to Full fibre the service has gone downhill. What is happening? So many hours of total blackout this week.