Plusnet Outage Report in Andover, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Andover, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Andover.
| City | Problem Type | Report Time |
|---|---|---|
 Andover |
Internet | |
| Tidworth |
Internet | |
| Winchester |
Internet | |
| Andover |
Internet | |
| Andover |
Internet | |
| Andover |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Nicholas Hirst BSc, MRes #FBPE
(@XXX1v) reported
from
Winchester, England
@RobertsonDawn3 @Plusnet Oh no, poor you! Well I suppose you can still tweet though, so not all is lost
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Adam Gill
(@AdamGill30) reported
from
Andover, England
@AndyShuttle @plusnethelp This sounds exactly like my problem with plusnet but I live in Andover, Hampshire. I don’t think it’s a local issue, it seems this is the standard for plusnet. Also causing me issues with homeworking.
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Chris
(@cjkgal) reported
from
Alderbury, England
Two days without WiFi, hardly any social media unless it ate my data quota. Thank you @Plusnet and BT for fixing the fault quicker than originally stated. Excellent customer service.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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grace hooper
(@messalinahooper) reported
@Plusnet speed tests were done you cheeky people. I never told I couldn't because I've not contacted you but I watched the little bt rocket. Please don't send false emails
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Pete Sutton
(@PeteSutton) reported
@Plusnet Found a fix - Tried Opera, couldn't connect, suggested I try prefs/system/'Use DNS-over-HTTPS instead of the system’s DNS settings'. Worked straight away, same computer, same router
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Jac2017
(@Jacdee2017) reported
@Plusnet Plusnet has the worse customer service ever, they all apologise that no-one has got back or provided an update, then do the same! Plusnet has not fulfilled contract I signed up to, but won’t let me leave!
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Will Carver
(@will_carver) reported
@Lizzy11268 @Plusnet That is all. Customer service is brilliant.
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Jac2017
(@Jacdee2017) reported
@Plusnet Are Plusnet managers on strike? I have been told the case has been escalated and have requested and been waiting for a managers call for days, but been told no managers are available. Appalling service!!
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drawntosew
(@melly_phoenix) reported
@Plusnet 45 minutes left for your advocate team to contact us after being promised at 8am that they 'had' to call us the same working day, 3 weeks no internet, appalling service @WeAreOpenreach @Ofcom
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Samantha Denholm
(@SamanthaDenhol1) reported
@Plusnet I had planned to have business broadband set up with yourselves but I now wish to cancel for a host of reasons. I CAN NOT get a hold of anyone to do this. My installation is booked for 17/11/22, can someone contact me to make sure this booking is cancelled.
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b
(@taveliahf) reported
@Plusnet why does no one respond from your customer service team? Your phone number also doesn’t connect!
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Screwfix
(@Screwfix) reported
@gceccles @Plusnet Hello Graham, I'm sorry to hear of the issues you are having trying to access our website. We are aware of an issue where Plusnet have blocked our website. We would advise you contact them directly to arrange that this is unblocked for you. - Many Thanks, Caitlin
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Sarah
(@Sarah_RedMeeple) reported
@pemlife @Plusnet LOL that sounds about right.. I actually understand service problems, they happen, but less so companies making huge profits that wash their hands of direct financial / employment impact on their customers because 'you signed the small print'.