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Plusnet

Plusnet Outage Report in Andover, Hampshire, England

Why is my Plusnet service not working?

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If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Andover, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Andover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Andover, England

The most recent Plusnet outage reports came from the following cities: Winchester.

CityProblem TypeReport Time
Winchester Internet 2 months ago
Andover Internet 4 months ago
Tidworth Internet 10 months ago
Winchester Internet 10 months ago
Andover Internet 11 months ago
Andover Internet 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • AdamGill30
    Adam Gill (@AdamGill30) reported from Andover, England

    @AndyShuttle @plusnethelp This sounds exactly like my problem with plusnet but I live in Andover, Hampshire. I don’t think it’s a local issue, it seems this is the standard for plusnet. Also causing me issues with homeworking.

  • cjkgal
    Chris (@cjkgal) reported from Alderbury, England

    Two days without WiFi, hardly any social media unless it ate my data quota. Thank you @Plusnet and BT for fixing the fault quicker than originally stated. Excellent customer service.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Busymummy5kids
    maria turner (@Busymummy5kids) reported

    Pay for another line to be put into our home yet still @Plusnet @PlusnetOfficial no reliable service sick of calling you internet gets better for two days then back the square 1!!!

  • hollie_french20
    Hollie French (@hollie_french20) reported from Glasgow, Scotland

    Day ??? of Lockdown, Day 18 of Dry January, Day 5 of no Wi-Fi, (Day 3 of calling Plusnet to fix this). This is what we live for...

  • librarylady67
    Wendy Morris (@librarylady67) reported

    @MichaelRosenYes @kmflett Definitely @Plusnet very helpful no problems just about to get new deal from them which they offer to existing customers

  • poppy_bean
    Laura (@poppy_bean) reported

    @Plusnet wifi in my house is shocking! Disconnects constantly even after paying to upgrade- help?

  • Cavakaggy
    cavakaggy (@Cavakaggy) reported from Walkden, England

    @Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise

  • PhilipJohnWylie
    Philip Wylie (@PhilipJohnWylie) reported

    @Beckenham anyone got an internet outage? Plusnet say it's BT Openreach sorting out a problem. Told me at lunchtime that issue will not be fully resolved until 22 Jan.....

  • CybernatStoker
    Stoker (@CybernatStoker) reported

    They used to be a brilliant service but if i was you i'd seriously consider paying that little bit extra for a better service that offers money back if they fail to deliver. So if you're thinking about setting-up or changing suppliers i'd be very weary of Plusnet. Your choice! 🤨

  • essex_blue
    Essex Blue (@essex_blue) reported

    @plusnethelp @Plusnet Hi team, been trying to speak to someone for days on the phone but no luck. My broadband connection is so poor that for the last 2 months I've not been able to stream one film or show fully without issue. Please help!

  • YijArt
    YijArt (@YijArt) reported

    @NorthallertonBN @Plusnet @MartinSLewis Absolute joke of a broandband service.

  • CybernatStoker
    Stoker (@CybernatStoker) reported

    WARNING: Folks, just a friendly bit of advice you may want to consider. Been having problems with my @Plusnet connection for about a year now and it's getting progressively worse. Spent best part of 2 hours this morning trying to reconnect. Pathetic for the 21st Century.🤨