Plusnet

Plusnet Outage Report in Andover, Hampshire, England

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The latest reports from users having issues in Andover come from postal codes SP11.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Andover, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Andover, Hampshire, England 11/24/2025 10:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Andover, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Andover.

Loading map, please wait...
City Problem Type Report Time
United KingdomAndover Internet
United KingdomTidworth Internet
United KingdomWinchester Internet
United KingdomAndover Internet
United KingdomAndover Internet
United KingdomAndover Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • cjkgal Chris (@cjkgal) reported from Alderbury, England

    Two days without WiFi, hardly any social media unless it ate my data quota. Thank you @Plusnet and BT for fixing the fault quicker than originally stated. Excellent customer service.

  • AdamGill30 Adam Gill (@AdamGill30) reported from Andover, England

    @AndyShuttle @plusnethelp This sounds exactly like my problem with plusnet but I live in Andover, Hampshire. I don’t think it’s a local issue, it seems this is the standard for plusnet. Also causing me issues with homeworking.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • redsince57 Kev THE Red ⚽🌹 (@redsince57) reported

    @TalkTV @petercardwell Mr C, you should have looked at moving to @Plusnet for your broadband needs. Part of BT but far better customer services than I ever had with the parent. Home based call centre, quick to answer, quick to resolve and THEY FOLLOW UP afterwards. Award winning.

  • banannie70 banannie70 (@banannie70) reported

    @Plusnet Internet down again in DG6 4EL. 9am and 11am Devices show connection but NO Internet. This is happening at least once per day, everyday. #Plusnet

  • beckie_pike becky pike (@beckie_pike) reported

    @Scouse_ma Plusnet never had a problem with them x

  • fatboy_no8 David Wilson (@fatboy_no8) reported

    @Plusnet and so it begins again. No broadband since around 11pm last night, exactly two weeks since the last problem that was resolved, which was 2 weeks after the first. Service is a joke

  • Alexand34346099 Alex (@Alexand34346099) reported

    Hold we have up. Why don't tell people where they are in the queue when you ring up? I have been so disappointed with @Plusnet today I really kicking myself for trusting you. Your customer service was the main reason I signed up and now I find out it's all lies

  • Irene4lvarado Irene (@Irene4lvarado) reported

    @Plusnet Is it good value to pay £32/month (for broadband that has connection issues every single month) having been with you since 2018, when you have deals for new customers 10, 15 pounds cheaper?

  • GlintMedia Glint Media (@GlintMedia) reported

    Hi @Plusnet - please could you respond to the DM sent yesterday morning. Have just tried calling again but, despite your website saying support is available from 9am-6pm on Sundays, an automated message says you are closed.

  • gfaz81 Gill (@gfaz81) reported

    @Plusnet Curtis. Mate. Please. Don’t. Every month we have the same issue. Every month we have this same conversation. Every month I tell you (plusnet) that I’ve done all the troubleshooting. Every month I have issue with my internet. Every month I rely on my work phone tethering

  • pcbosworth Philip (@pcbosworth) reported

    @Plusnet Yes it is. Nobody ever told me that Plusnet don’t get the full signal range when I was migrating from EE. 😠 Feel like I’ve been sold a dud.

  • Spimunk Spimunk (@Spimunk) reported

    Solidarity with @CWUnews for striking. Just completed exit from both @Plusnet and @bt_uk mobile service. Left because “community pantry” aka food bank in call centres. Disgraceful that shareholders and senior management feel low wages to those who generate their profits are ok