Plusnet

Plusnet Outage Report in Alderbury, Wiltshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Alderbury, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alderbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Alderbury, Wiltshire, England 01/30/2025 23:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Alderbury, Wiltshire, England

The most recent Plusnet outage reports came from the following cities: Southampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Wi-fi
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Alderbury, England

Latest outage, problems and issue reports in Alderbury and nearby locations:

  • DaveDaveadcock Dave Adcock (@DaveDaveadcock) reported from Southampton, England

    Had a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know

  • AdamGill30 Adam Gill (@AdamGill30) reported from Andover, England

    @AndyShuttle @plusnethelp This sounds exactly like my problem with plusnet but I live in Andover, Hampshire. I don’t think it’s a local issue, it seems this is the standard for plusnet. Also causing me issues with homeworking.

  • cjkgal Chris (@cjkgal) reported from Alderbury, England

    Two days without WiFi, hardly any social media unless it ate my data quota. Thank you @Plusnet and BT for fixing the fault quicker than originally stated. Excellent customer service.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • HD82899066 H D (@HD82899066) reported

    @Plusnet @plusnethelp just signed up, drawn in by your claims of great Customer Service. I've received an email confirming phone line and broadband up and running. However neither are working, i go onto your website for help, ring but in a queue which isnt great when ringing 1/2

  • simesa Simon Ashton (@simesa) reported

    @MarcSettle Might be - I remember having one or two problems when I was with Plusnet which also appeared on BT setups.

  • kieren897 Kieren (@kieren897) reported

    @Plusnet most unprofessional customer service still waiting for my refund because I've been triple charged the last 3 months and you're only paying me for one. That doesn't even cover my bank costs you left me with. Utter cowboy company avoid!!!

  • SirDidymus_ Rob (@SirDidymus_) reported

    @ThisJavier @SkyUK I’d scrap Sky, get internet via PlusNet (ive been with them for five years, zero problems) then tv via Disney+, Netflix, or Now, etc. so much cheaper than Sky.

  • langtoftlad langtoftlad (@langtoftlad) reported

    @Plusnet Be nice if you could answer your emails instead of sending auto responses as to why you don't... Most other customer service orientated businesses manage, so why not Plusnet?

  • ric_ako Ricako (@ric_ako) reported

    @Plusnet My connection has resynced overnight at a slower speed, despite the last sync speed been stable for around 3 weeks. Im guessing my sync profile has been limited for some reason, I would much prefer maximum speed and an occasional desync over this slow speed! plz help.

  • Plusnet Plusnet (@Plusnet) reported

    @langtoftlad I'm sorry that we're unable to answer queries via email and I will pass on your feedback. Please let us know if there's anything that we can help with from here. Regards, Emily Plusnet Leeds 🌞

  • TempestStorm71 Tempest Storm (@TempestStorm71) reported

    @Plusnet what’s happened 🧐 internet is slow! Reasons?

  • Crayzeegal01 Patricia (@Crayzeegal01) reported

    @Plusnet The broadband has gone again - it's ridiculous that I'm expected to pay for such poor service

  • AndrewLegon Andy Legon 🏳️‍🌈 (@AndrewLegon) reported

    Anyone else in SE London having internet issues? @Plusnet