Plusnet

Plusnet Outage Report in Alderbury, Wiltshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Alderbury, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alderbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Alderbury, Wiltshire, England 11/05/2025 11:20

November 05: Problems at Plusnet

Plusnet is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alderbury, Wiltshire, England

The most recent Plusnet outage reports came from the following cities: Salisbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomSalisbury Phone
United KingdomSouthampton Total Blackout
United KingdomSouthampton Total Blackout
United KingdomSouthampton E-mail
United KingdomSouthampton E-mail
United KingdomAndover Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Alderbury, England

Latest outage, problems and issue reports in Alderbury and nearby locations:

  • DaveDaveadcock Dave Adcock (@DaveDaveadcock) reported from Southampton, England

    Had a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know

  • cjkgal Chris (@cjkgal) reported from Alderbury, England

    Two days without WiFi, hardly any social media unless it ate my data quota. Thank you @Plusnet and BT for fixing the fault quicker than originally stated. Excellent customer service.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • pcnotchtree Patrick C Notchtree (@pcnotchtree) reported

    @Plusnet Thank you. My firewall setting is 'Off' so I guess port 25 is open. I was trying to use a bit of software which didn't seem to work, and the notes said it sometimes won't if the ISP blocks port 25. Doesn't seem top be the problem though.

  • freezinwolf 🄵🅁🄴🄴🄴🅉🄾 (@freezinwolf) reported

    @Plusnet I'll never understand why go compare use that really off putting fat knack and Plusnet use the love child of David Cameron and Jason Manford...

  • RobNoLastName Rob (@RobNoLastName) reported

    Been with @EE for 22 years, wow. Moved to @Plusnet today which is EE underneath in any regard. Contract dropped from to £8 from £24. I’ll never understand how they can do it for that price using EE’s network but EE themselves can’t do it. It’ll make sense to someone I’m sure.

  • JoBeeArt75 Joanne (JoBeeArt)❤🎨 (@JoBeeArt75) reported

    @Plusnet Sure. Will do that now. It seems to be switching between saying 'emergency calls only' and 'plus net' so not sure what's happening but I've not had confirmation that the port has gone through either.

  • dijay1 David Jackson (@dijay1) reported

    Plusnet award winning broadband provider. I have fibre optic broadband. Speed is so slow I can’t turn my heating on I can’t watch my tv. We need to discuss compensation.

  • topcat_2006 Tramline TEC (@topcat_2006) reported

    @Plusnet your customer service is atrocious. You give me false information, you hang up on me, you keep sticking me on hold and on top of that you want to charge me huge cancellation fees when your service will not do what we want it to! Absolutely appalling.

  • Marc_Also Marc. (@Marc_Also) reported

    @RobNoLastName @EE @Plusnet Mobile prices have fallen through the floor, and you were stuck on 22 years of sitting on their laurels when you kept paying My neighbour pays 60 a month for basic broadband for the same reason. Had it for 15 years and never rang in And if you're SIM free its even cheaper.

  • kelly_tengi Kelly (@kelly_tengi) reported

    @Plusnet Next door has EE and poor reception downstairs too but: 1) WiFi calling means they don't notice much and 2) it's got better recently.

  • Plusnet Plusnet (@Plusnet) reported

    @Alex1793Minger Hi Alexander, I'm sorry to hear you've lost internet connection. I've found that there's an outage in your local area and our suppliers are estimating to have this resolved by 28/01/2022 15:53. I'm sorry for the inconvenience caused by this. -Tony Plusnet Sheffield

  • pcnotchtree Patrick C Notchtree (@pcnotchtree) reported

    @Plusnet The application concerned isn't in the drop list and I tried to add it but there I got stuck. Maybe the issue is nothing to do with the port.