Plusnet Outage Report in Alderbury, Wiltshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Alderbury, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alderbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (16%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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TV (%)
Live Outage Map Near Alderbury, Wiltshire, England
The most recent Plusnet outage reports came from the following cities: Southampton and Andover.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Andover |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Alderbury, England
Latest outage, problems and issue reports in Alderbury and nearby locations:
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Dave Adcock
(@DaveDaveadcock) reported
from
Southampton, England
Had a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know
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Chris
(@cjkgal) reported
from
Alderbury, England
Two days without WiFi, hardly any social media unless it ate my data quota. Thank you @Plusnet and BT for fixing the fault quicker than originally stated. Excellent customer service.
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Adam Gill
(@AdamGill30) reported
from
Andover, England
@AndyShuttle @plusnethelp This sounds exactly like my problem with plusnet but I live in Andover, Hampshire. I don’t think it’s a local issue, it seems this is the standard for plusnet. Also causing me issues with homeworking.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Howard
(@Gadgetoid) reported
@jemjabella @CatLamin @Plusnet My hearing difficulties notwithstanding, I fundamentally reject the concept of wasting my time calling a *retentions* service to cancel a contract which should be a 1-button-push. Also. I'm a millenial. I hate telephone calls with a seething passion.
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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Caron Stone
(@yorkshirehen5) reported
Not impressed @Plusnet -no internet for 1 wk. Help desk said it was my home wiring when I suggested router broken. BT engineer confirmed my wiring fine, router broken. Asked for urgent send on router. 3 days and nothing! Pls compensate me for lack of service.
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xandeR
(@XndeRRRRR) reported
@plusnethelp I have been requested for a new connection and paid an amount of 74 pounds via online .The setting up of new connection was scheduled on 18 nov 2020, but till now nobody came for any service, and no contact from the #plusnet service providers
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Gem
(@GemmaCarter23) reported
@plusnethelp you up contacted me via email in July saying a credit would be applied to my next bill, this has never occurred. Because I’m now leaving @Plusnet I want to get the account resolved. Please can someone contact me and discuss as a matter of urgency I’ve tried calling
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Plusnet Help
(@plusnethelp) reported
@catherinemuncey Thanks for getting in touch, sorry to hear you want to leave Plusnet Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Matt
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Gareth Archer
(@GarethArcher0) reported
@Plusnet despite the router displaying a solid blue light , I have no internet at all and all that comes up is a message from BT Wholesale. I am having to write this message in my garden as we rely on the WiFi to help out the poor mobile connection indoors.
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cathy penguins
(@penguins37) reported
@plusnethelp my phone is dead, line check last night said error on line, this am says ok, but still not working, need working landline, can't get through to plusnet by phone. Need help asap, have disability, need landline incase of emergency
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e james
(@libjames1) reported
Rubbish rubbish service @Plusnet - one customer royally hacked off
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💕 HRH Missus Dubs 💕 STAY SAFE
(@PINKSUZIQ72) reported
@plusnethelp @Plusnet HOW MANY MORE TIMES DO YOU NEED TO BE CONTACTED IN ANY FORM FOR YOU TO SORT OUT INTERNET CONNECTION THAT MY DAUGHTER HAS BEEN WITHOUT FOR 4 WEEKS YOUVE TAKEN HER MONEY AND NO SERVICE. WE WILL BE CONTACTING @Ofcom CAN PEOPLE PLS RETWEET