Plusnet

Plusnet Outage Report in Alderbury, Wiltshire, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Alderbury, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alderbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Alderbury, Wiltshire, England 08/17/2025 01:40

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alderbury, Wiltshire, England

The most recent Plusnet outage reports came from the following cities: Southampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Total Blackout
United KingdomSouthampton Total Blackout
United KingdomSouthampton E-mail
United KingdomSouthampton E-mail
United KingdomAndover Internet
United KingdomSouthampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Alderbury, England

Latest outage, problems and issue reports in Alderbury and nearby locations:

  • AdamGill30 Adam Gill (@AdamGill30) reported from Andover, England

    @AndyShuttle @plusnethelp This sounds exactly like my problem with plusnet but I live in Andover, Hampshire. I don’t think it’s a local issue, it seems this is the standard for plusnet. Also causing me issues with homeworking.

  • Jack_Deyes Jack Deyes  (@Jack_Deyes) reported from Southampton, England

    @Plusnet how can I leave your network?

  • cjkgal Chris (@cjkgal) reported from Alderbury, England

    Two days without WiFi, hardly any social media unless it ate my data quota. Thank you @Plusnet and BT for fixing the fault quicker than originally stated. Excellent customer service.

  • DaveDaveadcock Dave Adcock (@DaveDaveadcock) reported from Southampton, England

    Had a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • GreenDragonpip pip Dorset (@GreenDragonpip) reported

    @angrypiln 12 years ago I was on orange broadband barely getting 2mb on a bad day 4mb on good day. Then got email saying my bill going from £14 to £20 I phoned got you can get 10mb in your area. So switched to (new) plusnet not looked back. 3 years ago finally got fibre in area.

  • nanotek7 Damo🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@nanotek7) reported

    @Plusnet Been a Plusnet customer for a few years now and it's been great in my area, must have only contacted customer services only twice. Great team, only wish for a faster line. Guys please get us a 100mb package on FTTP or even to cabinet🙏

  • TonyODonnell008 Tony O’Donnell (@TonyODonnell008) reported

    @QubeGB We had a no show from a Qube tech today on behalf of Plusnet, claiming he couldn’t gain access. Why didn’t he call us? We are in a rural location with lots of parking. How frustrating. Both of your websites lay claim to first class customer service.

  • Chazmeister Charlie N (@Chazmeister) reported

    @Plusnet No internet for 3months, spoke with about 25 people at PlusNet spent nearly a couple of day on hold, had 3 different engineers out, then someone at PlusNet went & cancelled our contract without telling us rather than sort the issue. I’d rather speak to ANYONE else than you guys!!

  • jlvwarrior Jlvwarrior (@jlvwarrior) reported

    So in effort to improve my credit score I find out apparently I'm defaulting on payments with @Plusnet since 2015. Crazy thing is I have never ever had a contract. Several emails and a month later I have had no correspondence back from them. @Plusnet can you explain this please?

  • lingoczar lingo czar (@lingoczar) reported

    @Plusnet Hi, new mobile customer here... signed up last month for £9 a month sim but this month been billed £9.83, with no explanation for the extra charge? There was no out of plan usage...

  • LukeHarby Luke Harby (@LukeHarby) reported

    @Plusnet Hello. We were meant to have a BT Openreach engineer install a new phone line yesterday. They never showed up (I was home all day). I have not heard anything back about a follow up. Can someone message me back please?

  • rbcahdsn 𝐁 𝐄 𝐂 𝐂 𝐀 (@rbcahdsn) reported

    @Plusnet my internet keeps flashing orange everything’s plugged in correctly, tried resetting the box and turning on/off, can you help please?

  • Apwhite1402 Andy (@Apwhite1402) reported

    @triscoe @Rugbylad37 @Plusnet Good luck, you will need it. PlusNet weren't able to supply me with Internet for 9 months but still charged me the entire period. I vowed then to never ever return.

  • daveonlimegreen Dave (@daveonlimegreen) reported

    @Plusnet help. Our internet speeds are really poor and always have been. Online checks tell me that the meany virgin I can get min 54mbps. And I only get 3-5 with plusnet. Surely that’s not right that yours is so slow? Please help. Think of the children!!