Plusnet outages and service status in Alderbury, England
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- Plusnet generated 0 outage signals in the last 24 hours around Alderbury, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Alderbury, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alderbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Plusnet Issues Reports Near Alderbury, England
Latest outage, problems and issue reports in Alderbury and nearby locations:
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Tim Croall (@timothycroall) reported from Quidhampton, England.@plusnet disappointed charged over £150 cancellation fee to terminate contract when moving house! Even though moving to a house with Plusnet!
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Tim Croall (@timothycroall) reported from Quidhampton, England.@plusnet disappointed charged over £150 cancellation fee to terminate contract when moving house! Even though moving to a house with Plusnet!
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Tim Croall (@timothycroall) reported from Quidhampton, England.@plusnet disappointed charged over £150 cancellation fee to terminate contract when moving house! Even though moving to a house with Plusnet!
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Tim Croall (@timothycroall) reported from Quidhampton, England.@plusnet disappointed charged over £150 cancellation fee to terminate contract when moving house! Even though moving to a house with Plusnet!
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Tim Croall (@timothycroall) reported from Quidhampton, England.@plusnet disappointed charged over £150 cancellation fee to terminate contract when moving house! Even though moving to a house with Plusnet!
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Chris (@cjkgal) reported from Alderbury, EnglandTwo days without WiFi, hardly any social media unless it ate my data quota. Thank you @Plusnet and BT for fixing the fault quicker than originally stated. Excellent customer service.
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Tim Croall (@timothycroall) reported from Quidhampton, England.@plusnet disappointed charged over £150 cancellation fee to terminate contract when moving house! Even though moving to a house with Plusnet!
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Tim Croall (@timothycroall) reported from Quidhampton, England.@plusnet disappointed charged over £150 cancellation fee to terminate contract when moving house! Even though moving to a house with Plusnet!
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Adam Gill (@AdamGill30) reported from Andover, England@AndyShuttle @plusnethelp This sounds exactly like my problem with plusnet but I live in Andover, Hampshire. I don’t think it’s a local issue, it seems this is the standard for plusnet. Also causing me issues with homeworking.
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Tim Croall (@timothycroall) reported from Quidhampton, England.@plusnet disappointed charged over £150 cancellation fee to terminate contract when moving house! Even though moving to a house with Plusnet!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Barrelrogue1723 (@Barrelrogue23) reportedIf yr a gamer AVOID @Plusnet Slow speed 100% Slow connection! Terrible provider! Its like they are stuck in the 90's for speed/Internet. Avoid for gaming 110%!!!
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Flower Pot (@FlowerP79667758) reported@Plusnet are Openreach coming today to fix fault?The engineers came yesterday and found the fault. It was caused by the is pavement being dug up and wire cut. They have identified where the break is. Openreach have said you have to contact them, Ofcom rules.
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Flower Pot (@FlowerP79667758) reported@Plusnet Hello, We have contacted Plusnet and Ofcom. As Plusnet is the customer of Open reach it is Plusnet who is responsible for making a complaint to Open -reach. Apparently as our service provider faults should be addressed and rectified in two days. We have already been 8 days without the internet and if Open-reach do not come until next Wednesday that will be two weeks.
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Flower Pot (@FlowerP79667758) reported@WeAreOpenreach day 8 of no internet. The pavement was dug up and our internet connection stopped. Calls to Plusnet who arranged Openreach to come out yesterday to find the fault. Openreach came yesterday and identified there was a break in the wire that was caused when the pavement was dug up. I was informed that Openreach would be out today to dig a smaller hole and fix the break. My husband spoke to Plusnet who said Openreach would update Plusnet on the 13th May. There is clearly a breakdown in communication between Plusnet and Openreach. My expectation is that Openreach will be out today, as promised, and restore our connection to the internet. We are unable to use our laptops or IPads. Even our door bell is out of action. We do everything online and this is just not acceptable. Particularly as the engineer yesterday informed me yesterday that he could not understand why we had been kept waiting for so long as they did not like leaving people off line for very long. This is not acceptable. To add insult to injury Openreach did not inform us the pavement was being dug up and therefore we did not move our car. Our drive was blocked from 9 am to 4 pm.
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rosie posie (@rosieon25371922) reported@Plusnet I want my £150 reward. Cough up and stop welching and breaking contract. It is bad faith and appalling behaviour. Sort this out as your team on the phone do not sort this out. They lie and gaslight.
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Alison Lees (@AlisonMLees) reported@Plusnet I just phoned one of your other numbers, and the lady who answered was completely useless. Your customer service has gone downhill.
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Craig Jump (@Craig_Jump) reportedHow is reporting a line fault for an elderly, vulnerable neighbour a GDPR issue ?, Plusnet refused to take the number and log a fault due to GDPR, I was not asking for any personal info.. just wanted them to log a fault #bonkers #nocommonsense @Plusnet
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Alison Lees (@AlisonMLees) reported@Plusnet I have new email, says I'm switching to ee in 30 days. I phoned already. I want to remain with plusnet fibre to cabinet but lose the phone line rental, at a reduction in cost. This was not offered anywhere & person I spoke to on the phone before couldn't help. Please fix it.
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Anneli Lort (@annelilort) reported@Plusnet I get the same answer from you every time. You’ve run checks. I shall waste my time and call, but there’s very obviously something wrong that you can’t fix.
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Mark Crowther (@MarkTWIC) reported@Owramgirl @bt_uk I'm considering Vodaphone if price is the main concern, Plusnet is also on that list. Zen if I decide to pay more for a company that seems more customer focused. All are cheaper than the best offer from BT.