Plusnet

Plusnet Outage Report in Alderbury, Wiltshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Alderbury, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alderbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Alderbury, Wiltshire, England 11/25/2025 18:05

November 25: Problems at Plusnet

Plusnet is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alderbury, Wiltshire, England

The most recent Plusnet outage reports came from the following cities: Quidhampton and Andover.

Loading map, please wait...
City Problem Type Report Time
United KingdomAndover Internet
United KingdomSalisbury Phone
United KingdomSouthampton Total Blackout
United KingdomSouthampton Total Blackout
United KingdomSouthampton E-mail
United KingdomSouthampton E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Alderbury, England

Latest outage, problems and issue reports in Alderbury and nearby locations:

  • timothycroall Tim Croall (@timothycroall) reported from Quidhampton, England

    .@plusnet disappointed charged over £150 cancellation fee to terminate contract when moving house! Even though moving to a house with Plusnet!

  • DaveDaveadcock Dave Adcock (@DaveDaveadcock) reported from Southampton, England

    Had a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know

  • timothycroall Tim Croall (@timothycroall) reported from Quidhampton, England

    .@plusnet disappointed charged over £150 cancellation fee to terminate contract when moving house! Even though moving to a house with Plusnet!

  • Jack_Deyes Jack Deyes  (@Jack_Deyes) reported from Southampton, England

    @Plusnet how can I leave your network?

  • timothycroall Tim Croall (@timothycroall) reported from Quidhampton, England

    .@plusnet disappointed charged over £150 cancellation fee to terminate contract when moving house! Even though moving to a house with Plusnet!

  • cjkgal Chris (@cjkgal) reported from Alderbury, England

    Two days without WiFi, hardly any social media unless it ate my data quota. Thank you @Plusnet and BT for fixing the fault quicker than originally stated. Excellent customer service.

  • timothycroall Tim Croall (@timothycroall) reported from Quidhampton, England

    .@plusnet disappointed charged over £150 cancellation fee to terminate contract when moving house! Even though moving to a house with Plusnet!

  • AdamGill30 Adam Gill (@AdamGill30) reported from Andover, England

    @AndyShuttle @plusnethelp This sounds exactly like my problem with plusnet but I live in Andover, Hampshire. I don’t think it’s a local issue, it seems this is the standard for plusnet. Also causing me issues with homeworking.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AndyJCole65 Andy Cole (@AndyJCole65) reported

    @Plusnet my broadband has been down since storm Arwen apart from a brief time this morning. I haven't reported this because I think its due a local power failure (LA12 7DD), do you have any forecast for a repair?

  • NavaronePage69 LunarSlayer | Lily (@NavaronePage69) reported

    "**** it imma just give up on wifi for a bit its too much anxiety" plusnet literally 20 seconds later; ur broadband is up fucko :)

  • annickg87 ⚜ Annick (@annickg87) reported

    Cancelled my PlusNet accounts today. So many security questions blah blah they have no idea why I left. Customer service has been dire. And the EE network is rubbish.

  • timmybanana Tim Wright (@timmybanana) reported

    When you pay @Plusnet for 80mb speeds but consistently get between just 5 and 8mb. 2 engineer visits and a new router later, when struggling to work from home because of the dreadful service it would be handy if they actually answer the phones. #happytofleeceme @amberjade310

  • malhal Malcolm Hall (@malhal) reported

    @Plusnet please can you help me change my plan?

  • MoustacheMaster Michael Fidel-Baboon (@MoustacheMaster) reported

    @Plusnet Hi, any updates on the outage? Ta

  • superaddlm azzer (@superaddlm) reported

    @Plusnet Donald in customer services is bloody fantastic. Sorted an issue for me, which now means I can work from home tomorrow and the 5 year old gets her youtube time before bed. Give that man a payrise!

  • Plusnet Plusnet (@Plusnet) reported

    @drkcarrutherst Hi Kate, I'm really sorry to hear about this. If there is anything we can help with, just drop us a DM. - Curtis, Plusnet Sheffield

  • JDSuker Jaime Dodd (@JDSuker) reported

    @Plusnet broadband down for 24 hours and been told it may be off until Thursday, who do I contact about recovering the cost of the bolt on I paid for and travel expenses if I have to go in to the office on Monday?

  • NavaronePage69 LunarSlayer | Lily (@NavaronePage69) reported

    wifi still down, just using mobile data for the night, if its not up by tomorrow plusnet gonna be getting hell fire rained down on them