Plusnet

Plusnet Outage Report in Bury St Edmunds, Suffolk, England

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The latest reports from users having issues in Bury St Edmunds come from postal codes IP33.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Bury St Edmunds, Suffolk, England 03/03/2026 14:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bury St Edmunds, Suffolk, England

The most recent Plusnet outage reports came from the following cities: Bury St Edmunds.

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City Problem Type Report Time
United KingdomBury St Edmunds E-mail
United KingdomBury St Edmunds E-mail
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Internet
United KingdomHaverhill Internet
United KingdomThetford Wi-fi

Community Discussion

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Plusnet Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • mrbrady72 Ken Adams ⛰️ (@mrbrady72) reported from Dalham, England

    Just had my first post increase bill from the shysters who are @Plusnet - bill up by £6 a month for exactly the same service. If I could leave without penalty, I would - but their disingenuous business practices won’t allow this. #robbed

  • Warboyssnapper Andrew Bartram 🇺🇦 🇪🇺 (@Warboyssnapper) reported from Dalham, England

    @PolaRooS @Plusnet Always had excellent service from BT - recently got a new 2 year contract and an open reach engineer came to install it and he rationalised wires in the house, traced an earth daily to the exchange and we gained 10Mp in speed to 78

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Paul23Jackson Paul Jackson (@Paul23Jackson) reported

    @plusnet Our broadband is on and off like a randy rabbit! WTF is happening ?! 😡😞👎

  • Plusnet Plusnet (@Plusnet) reported

    @james62907862 Hi James, I'm sorry that your broadband is still down and for the inconvenience caused. Please send us your account username over on a direct message and we will look into this. Regards, Emily Plusnet Leeds 🌞

  • DanPax1 DanPax (@DanPax1) reported

    @Plusnet @plusnethelp Hey plusnet, I can't be the only one with bad Internet for the last 6 hours...I've missed important work because of it.

  • SteveSidDavies Steve Davies (Sid) (@SteveSidDavies) reported

    @Plusnet Thanks for your response. The issue appeared to have happened approximately 12.30am updating at 8am is not really good enough and communication needs improving. With many people now working from home you're infrastructure is more critical than ever and timely updates also.

  • geet_k Geet K (@geet_k) reported

    @Plusnet Thanks however it wasn’t just for “short time this morning” but since last night, as mentioned by others too. Please could you atleast put up outage notice when service is down. so we can arrange alternatives for our work. This isn’t the first time it has happened :-(

  • OVLHSSociety OVLHS (@OVLHSSociety) reported

    @Plusnet I don’t consider 10 hours a “short time”, maybe in your world where you’re constantly losing the service overnight!

  • RuthElleson Ruth Elleson (@RuthElleson) reported

    @Plusnet @elbly Still having trouble in London SE5. Blue light is on on router, but can’t upload or download anything. Username is same as my Twitter handle (without the “@“).

  • SharonGChiara Sharon Green (@SharonGChiara) reported

    @Plusnet Thank you That might help...I'll give it a go I really don't want to move suppliers if I can help it although it's becoming a real consideration with the up & down quality of the experience making running a business very tricky indeed

  • Dr_J_Orme Joe Orme (@Dr_J_Orme) reported

    @Plusnet @bmc875 "For approximately 9 hours a massive number of geographically disparate customers were completely unable to connect to their broadband services. During this period we didn't acknowledge the issue and our service status was not updated. Eventually we sorted it. Not sorry." FTFY

  • tocca43 anthony oconnor (@tocca43) reported

    @Plusnet hi need help you sold me a product with all these promises and my wifi is worse than ever customer care say do checks sick of checks stuck on contract hell till March