Plusnet Outage in Bury St Edmunds, Suffolk, England

I'm paying nearly 700 a month to live in a flat with Plusnet internet. I don't care how first world of a problem this is, that's just criminal

@Plusnet don't suppose you know if there are any issues in the Hounslow area?

@Plusnet @plusnethelp Hello, the power, broadband and internet lights on my router are constant green but the wi-fi light is off and my devices are not picking it up. Are you having any known issues? Any advice? Was fine a few hours ago.

Round at @jmereynolds and his @Plusnet broadband has just ****** up my Pokémon playing. apparently it's been dropping all week but @plusnethelp not responding. Is it 5 days on the trot of poor service & you can cancel the contract?

@OpenreachHelp No Internet since Thursday and Plusnet saying that your engineering works are to blame. Update please, currently being forced to travel to work against advice. Problems happen, needs communication. West Norwood, please update asap as to an ETA for a fix.

Is there any business more depressing than plusnet, its entire premise being the decline of the north as an industrial hub, with local employment prospects increasingly dominated by call centres such as their whitelabelled EE service...oh Yorkshire what has happened to thee?

@KateSlaterPR @Plusnet I have had a poor experience also, submitting a complaint in writing.

@plusnethelp @OpenreachHelp @Plusnet please can somebody explain why we received a letter from Openreach to say they would be attending our property yesterday 24/10/20 to fix our telegraph pole which had fallen down. Yet nobody turned up. 12 houses without any service since 19/10

@Plusnet @Ofcom can you explain to me why I am not receiving my guarantee download speed of 57mbps. I now pay full contract price. What are you going to do about me not receiving a paid guarantee service.

@Plusnet has @didoharding taken charge of your service?