Plusnet Outage Report in Berwick-Upon-Tweed, Northumberland, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Berwick-Upon-Tweed, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Berwick-Upon-Tweed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 11: Problems at Plusnet
Plusnet is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (71%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Berwick-Upon-Tweed, England
Latest outage, problems and issue reports in Berwick-Upon-Tweed and nearby locations:
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Joan L
(@joanl) reported
from
Berwick-Upon-Tweed, England
@kernowspringer @Plusnet I once had to walk 4 miles in a heatwave to find a working phonebox to tell BT they hadn't connected my landline as agreed. It was a rural area w/ no mobile signal either. Grrrr!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Strainy
(@bstrain11) reported
@plusnethelp @plusnet why do I need to turn my WiFi off in the house to get a signal? 🙄 😳
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Lindsay Clark 💙
(@chinchilla1) reported
@Plusnet shocking customer service from you yesterday. Cancelled my mother's account with you due to the fact that she has passed away, yet you are emailing her saying "sorry to lose you as a customer" and "can we change your mind?". Have you no compassion? Clearly not as your
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John Barony
(@jonbarony) reported
@Plusnet @jonbarony do not worry yourself about this issue, i have resolved it by resetting ROUTER password. Based on prev tweet u seem 2 b confused as 2 what a router pwd is, but ALL is resolved. Next time Plusnet wishes 2 reset its customers router pwd please let ur userbase know in adv
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Fiona Lester
(@MrsFLester) reported
@Plusnet total blackout for me for 24 hours... what gives?
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Beth
(@BethHealy_) reported
@Plusnet hello! Ordered a new sim to the wrong address, need to update asap as no network on phone
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Josh Corley
(@JoshCorley14) reported
@Plusnet Cambridgeheath4. This needs to be sorted as you are not providing the service, which is a breach of contract. @Ofcom @BBCWatchdog
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JinnynotJenny
(@MsJinnifer) reported
@Plusnet Signal got worse and worse w cut-outs, no connections, no 4G. Last Thurs found out local mast is down. Yesterday you told me all now OK. Not. Went thru all the fixes with CS got 4G for a few mins. Called today spoke to lad who knew FA. No wi-fi calling. Gotta leave plusnet :(
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Tula Dyer
(@TulaDyer) reported
@Plusnet They are welcome to call again today. Forgive me for not gushing with gratitude after 16 weeks and five days and a huge disruption to my job without adequate service
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Paddy 🇪🇺
(@PaddyWV) reported
@ComplainingCow Trouble is, there's very little manoeuvre for them now. We were with Plusnet for 8 years, Always able to wangle a decent deal at negotiation time, then one year they wouldn't budge, so we had to walk. I'm looking forward to "Home 5G" rolling out as that'll be real competition.
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Fiona Lester
(@MrsFLester) reported
@Plusnet I have sent this info. Still no service.