Plusnet

Plusnet Outage Report in Banbridge, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Banbridge, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Banbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Banbridge, Northern Ireland 12/02/2025 19:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Banbridge, Northern Ireland

Latest outage, problems and issue reports in Banbridge and nearby locations:

  • StripeyMiata Jonathan McCormack (@StripeyMiata) reported from Lisburn, Northern Ireland

    @Cruzetavia @TalkTalk @Plusnet Heard that before, but apparently the FTTP support is UK based and not outsourced.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SophInOz Sophia Gorton (@SophInOz) reported

    @Plusnet I’m a new customer, but already have been told there’s a delay with my broadband set up and been on hold for 1 hour trying to arrange this. Not a good start! How can I get in contact with you??

  • SukiRobinson Suki (@SukiRobinson) reported

    @Plusnet Resisting the urge to answer calls as well it seems, did you find your service award behind one of those doors, beyond a joke.

  • JamesSM James (@JamesSM) reported

    @Plusnet Hi, I switched from BT to Plusnet for landline & broadband on 25 Nov, but it seems BT were not informed of the takeover until the 28th, so they have continued to bill me until that date. Can you help please?

  • folklorepod The Folklore Podcast (@folklorepod) reported

    Hi @Plusnet You seem to have done away with your online ticket system and replaced it with a virtual assistant who provides no assistance. I can't sit on the phone for hours trying to speak to someone and your text service stops at 7.30 Why is it impossible to log problems?

  • LisaAit77369540 Lisa Aitken (@LisaAit77369540) reported

    @Plusnet absolutely the worst customer service. We used the home move "service" and 7 weeks later still no internet. No updates on when we will get internet & no call backs when you say you will call back. Now can't get intouch with customer service at all. #shambles

  • chris239m Chris m (@chris239m) reported

    @Plusnet trying to get through on the phone is pointless to solve my problem it may have to be small claims court 😡

  • StephenPBarnes1 Stephen P Barnes (@StephenPBarnes1) reported

    @Plusnet where's my router?your guys have installed the line,but I have no router... getting through on the help line is impossible

  • Jason_Leaman ∞ Jason ∞ (@Jason_Leaman) reported

    Oh well - something is seriously broken at ‘friendly northern chappie’ phone and broadband “supplier” @Plusnet today (and the last 5 days). I mean - totally broken. Not working. Not answering phones. Restricting accounts, and no chat bots even. Definitely not answering tweets.

  • MelKemp3 Mel Kemp 🇺🇦 (@MelKemp3) reported

    @Plusnet what do I have to do speak to someone in customer services? I’ve spent literally hours this week waiting on the line and no picks up. My order has been delayed and I have no idea what’s happening or when.

  • drarava Subbaraju Arava (@drarava) reported

    @Plusnet Home internet service is down since midnight and I have an important meeting at 8AM. I need this to be sorted ASAP.