Plusnet outages and service status in Banbridge, Northern Ireland

Problems in the last 24 hours in Banbridge, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Banbridge, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Banbridge, Northern Ireland

Latest outage, problems and issue reports in Banbridge and nearby locations:

• 
  Jonathan McCormack (@StripeyMiata) reported 42 minutes ago from Lisburn, Northern Ireland

  @Cruzetavia @TalkTalk @Plusnet Heard that before, but apparently the FTTP support is UK based and not outsourced.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alison Lees (@AlisonMLees) reported 6 minutes ago

  @Plusnet I've had an email about phone line switch off. The email & your website appear to be claiming that I have to switch to fttp but that's not actually true, is it? I need greater transparency, actual dates & costs, and better customer services. This is most disappointing.

• 
  (((Tim from Radio Clash))) 🌈 🏳️‍🌈💛🤍💜🖤 (@radioclashblog) reported 9 minutes ago

  Sadly we are still last mile copper here, no Community/Open Reach fibre yet but we do have Virgin Media (old cable)... Yes I know...but I suspect support will be as **** like nearly all of them now....if Plusnet wasn't dropping phones and Zen wasn't hyper expensive I'd use them.

• 
  Flower Pot (@FlowerP79667758) reported 9 minutes ago

  @Plusnet Hello, We have contacted Plusnet and Ofcom. As Plusnet is the customer of Open reach it is Plusnet who is responsible for making a complaint to Open -reach. Apparently as our service provider faults should be addressed and rectified in two days. We have already been 8 days without the internet and if Open-reach do not come until next Wednesday that will be two weeks.

• 
  𝒌𝒆𝒍𝒍𝒊𝒆 ✨ (@kelliemufc) reported 12 minutes ago

  plusnet sucks *** honestly

• 
  Jason F (@jasonFr54781642) reported 16 minutes ago

  @Plusnet trying to cancel my account as i am leaving and travelling abroad for the rest of this year, was on the phone 14 mins, the que said 20 mins then got cut off, anyone else had an issue. #plusnet

• 
  Alyssa Jade C (@AlyssaJade7274) reported 17 minutes ago

  @WeAreOpenreach @Plusnet how do I find out if you are doing planned engineering in our area? Almost every week our internet stops working at night. No way of checking if you are doing engineering. Been down for 45 mins so far. This has becoming a weekly issue now

• 
  Aled Roberts (@aledrob) reported 20 minutes ago

  @Plusnet "We're here to help from 8am-8pm every day" Called at 18:50 this evening and privilage to speak to a rude customer service operator who when asked to for the call to be escalated am told nobody was available as the call centre closed at 7pm and that his shift was ending

• 
  Andrew Lloyd-Phillips (@lloyd_phil18432) reported 22 minutes ago

  @Plusnet thanks again for cutting our broadband of before the payment date, good customer service NOT 👍

• 
  peztyke (@peztyke) reported 22 minutes ago

  @JoshCF_ Just switch if the retention team dont offer new customer price. But bear in mind virgin, brsk and a few other companies require a new drill through in the property because they don't use the same fibre line. Plusnet use the same line and bt so it would just be a ont change.

• 
  Wendi Sheard (@WendiSheard) reported 23 minutes ago

  @Plusnet will you be answering the phone by 20.00? Or will I be disconnected as per voicemail? Is there an overall problem with the internet with you?