Plusnet

Plusnet Outage Report in Banbridge, Northern Ireland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Banbridge, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Banbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Banbridge, Northern Ireland 11/20/2025 09:25

November 20: Problems at Plusnet

Plusnet is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Banbridge, Northern Ireland

Latest outage, problems and issue reports in Banbridge and nearby locations:

  • StripeyMiata Jonathan McCormack (@StripeyMiata) reported from Lisburn, Northern Ireland

    @Cruzetavia @TalkTalk @Plusnet Heard that before, but apparently the FTTP support is UK based and not outsourced.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DixonHeat363 Heather Dixon (@DixonHeat363) reported

    @Plusnet pleass could you let me know when my broad band is going live i have rang and sent messages but had no reply not a very happy customer my username is heather363

  • shaker47 Paddy Noctor (@shaker47) reported

    @plusnet 2. Outage affects 5 houses. 2 are elderly vulnerable 1 is receiving end if life care. I work for our Hospice & support 6 patients by phone due to Convid19. Lives are at risk Please help.

  • diaryofabar Amber 🍺 (@diaryofabar) reported

    @EchoesEm @plusnethelp Plusnet is AWFUL!! very happy to not be with them anymore

  • theshillito Peter Shillito 🏳️‍🌈 (@theshillito) reported

    Utterly baffled that @Plusnet accidentally cancelled our Internet connection instead of moving it, and now they've put a new order in, I apparently can't get online until 30th, which means I can't work from home. Phoning as soon as their lines are open in the morning cos wtf

  • PookSooper SooperPook (@PookSooper) reported

    @plusnethelp hi, I'm moving house, gave notice of agreed date to plusnet 10 days ago, now told I won't have internet for over a week after I move. I'm a key NHS worker working from home, is there any way this gap can be lessened so I can do my job? Any help would be brilliant.

  • tomhegarty9 tom hegarty (@tomhegarty9) reported

    @WeAreOpenreach hi, my broadband with Plusnet was due to go live yesterday. However it hasn’t, and they keep mentioning there has been a delay with the provider (you). They mentioned something about the “frames”. I live in Salford. Are you aware if there is an issue at your end?

  • concretebadger Martin is still staying at home (@concretebadger) reported

    @theshillito @Plusnet I'm so sorry to hear about all this. Even BT offer wireless hubs when they can't connect your broadband (which happened to me earlier this year)! I had a bad experience with Plusnet trying to overcharge me a few years ago after moving home. The ombudsman had to get involved!

  • danr2k5 Daniel Robinson (@danr2k5) reported

    @Plusnet Christmas hold music? Do You really hate your customers that much? Fix my WiFi. Stop playing Xmas music. Let me get back to work.

  • kathwoolf Dr Katherine Woolf (@kathwoolf) reported

    Boring tech question that I really need help with: I need to replace my plusnet hub router (it is faulty I think). Which router should I get? Don't need wifi booster & have 5ghz Thank you!

  • AntonyShepherd Antony Shepherd (@AntonyShepherd) reported

    @theshillito @Plusnet That's lousy customer service, it's their mistake and they should be fixing it ASAP rather than fobbing you off.