Plusnet

Plusnet Outage Report in Lisburn, Northern Ireland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lisburn, Northern Ireland 10/24/2025 08:10

October 24: Problems at Plusnet

Plusnet is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • BrianRaymondBro Brian Raymond Brown (@BrianRaymondBro) reported

    @Plusnet Generally Plusnet is a good deal but over the last 4-5 days everything is painfully slow with web pages taking too long to load, what's going on and when is it going to get better?. What have you done with the speed and if there are problems why not forewarn customers?.

  • Plusnet Plusnet (@Plusnet) reported

    @kimptoc Hi there Chris, Sorry I'm a tad late replying to this. Our phone lines are open 8am till 8pm every day. Is it anything I can help with? -Em -Plusnet Sheffield

  • bestpeachbyfar Naomi (@bestpeachbyfar) reported

    Here’s a recommendation from me: never use @Plusnet. I have spent the last 4 days on the phone to them trying to set up broadband in my new house & every time they find something else they’ve messed up which means I won’t have internet for even longer then the last time I called.

  • AnnPawley Mostly Motley (@AnnPawley) reported

    @Screwfix fyi Problem appears to be with Plusnet.

  • iIuvrobertsmith ꮓꮻꮇᏼꭼꭺɴ 🦇 (@iIuvrobertsmith) reported

    @Plusnet you have the most horrendous service i’ve ever experienced. I need help ASAP. still don’t have internet and it’s been 24 days

  • o_burbidge Owen 🎗 (@o_burbidge) reported

    @MarkGaze Yes! My work phone is O2 and it’s amazing signal. No issues, has visual voicemail and call forwarding (plusnet had neither), also get O2 rewards and other benefits. Plus had more Data (currently I’m tethering a lot due to the house)

  • StarreDerby Samantha Derbyshire (@StarreDerby) reported

    @Plusnet can you confirm if the internet is down in Norfolk? The storm fried our router and we connected an old one we have and is flashing no broadband

  • secretspartacus Judy Hamilton #CEV #WearAMask 😷 #EnoughIsEnough (@secretspartacus) reported

    @Plusnet Award winning customer service? I don’t think so. I’ve been waiting for two promised call backs for two days now. Nothing. Please see DMs. NOT impressed. 😡

  • danger0usdays Theo ⎊ (@danger0usdays) reported

    @iIuvrobertsmith @Plusnet Wtf 24 days?? 😭

  • Screwfix Screwfix (@Screwfix) reported

    @AnnPawley Hi, We have been made aware that some people are experiencing issues with our website if they are with Plusnet. We have made our IT Team aware, so this is being looked into. Cath