Plusnet

Plusnet Outage Report in Lisburn, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lisburn, Northern Ireland 12/04/2025 17:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AJ_Watson_ Andrew Watson (@AJ_Watson_) reported

    @Plusnet Thanks. As there are a few days I'll call Customer Support on Monday. Many thanks.

  • joe__ratcliffe Joe Ratcliffe (@joe__ratcliffe) reported

    @Plusnet Slow speeds, nothing loads, god awful connection on my PlayStation. This has been going on for nearly a year

  • ApriliaRSVRace Paul Quinn #14 (@ApriliaRSVRace) reported

    @Plusnet new SIM no service and has new number when asked to keep original and gave PAC code. Can’t even sign into mobile app? Thought this was supposed to be easy??

  • frankie_mcstein Frankie Mcstein (@frankie_mcstein) reported

    @Plusnet Is Anoush slang that I've missed or is it actually some poor dude/ette who literally never gets a day off? Are they chained to their laptop, weeping while they post merry statuses? BLINK TWICE IF YOU NEED HELP!

  • artbizness Mike Radcliffe (@artbizness) reported

    Hey @Plusnet My internet is slooooow today and has been for a couple of days. Only getting 25mbps download and 14 up. Should be 55 down and 20 up? Can you investigate please?

  • JonDoesEmails Jon May 💌 (@JonDoesEmails) reported

    @Plusnet Username: jonmaybristol Complaint: Early termination of account now leaves me without internet for six weeks.

  • nickw7coc Nick W (@nickw7coc) reported

    @Plusnet Please remind me how to raise a ticket for technical help... I can't find it on the site...🤔🙄

  • glhardy Gemma Smith (Hardy) (@glhardy) reported

    Sat listening to my husband on a call with Dean @Plusnet. I have never heard such a ridiculously rude conversation from a customer service rep. Plusnet must be so proud to have him on the team

  • littlenath90 nathan moss (@littlenath90) reported

    @Plusnet My internet has been on and off all morning,now it’s just off :/ had an engineer out last week aswell! any help?

  • vic_7740 Vicki Slater (@vic_7740) reported

    @Plusnet Is there an issue in St16 2 area our internet is buffering. Tried the usual fixes!