Plusnet

Plusnet Outage Report in Lisburn, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lisburn, Northern Ireland 11/17/2025 20:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Cabbidges Dancer in the Void🕷 (@Cabbidges) reported

    @Roadwarrior29 @EE @Plusnet We somehow have ee and plusnet tagged in, O O I never checked! Wishing you a lovely evening and sending a late *** nog!

  • djones1509 Derek Jones (@djones1509) reported

    Some of the @Plusnet customer service agents are so incompetent. When a request was issued to add credit to my account, it took a third agent to finally issue it. They call it a "good will gesture" even though it's money that's owed to me. Appalling service! #badservice #plusnet

  • drumting James Sharp (@drumting) reported

    Massive @Plusnet outage in Devon, expected to be down until 6pm today 🙄

  • SamWakefieldsam sam wakefield (@SamWakefieldsam) reported

    @Plusnet day 7 without broadband, no update to the ticket raised since it was logged and diagnosed as an authentication issue, can not explain the stress caused as I have just moved house and work from home using teams 5 days a week. I will be leaving plusnet as this is shambolic

  • NLloyd19 🏴󠁧󠁢󠁳󠁣󠁴󠁿Kilted scot/geordie #DisolveTheUnion (@NLloyd19) reported

    @plusnet please tell me how we pay for 38mb and all night it's been av 5. Yes 5. We complain and send 2 screenshots and in less than 1min it jumped to 20. You are a conn us getting that increase means someone else has gone down Be HONEST to what you can deliver to all customers

  • gracemaggysmith Grace Smith (@gracemaggysmith) reported

    Who’s a good internet provider, I pay mental amounts at @Plusnet for it to never work and support to tell me to spend months testing channels or that “doesn’t work well with Apple devices”

  • FplTangerine FPL Tangerine 🍊 (@FplTangerine) reported

    Decided to go with Plusnet as my new broadband supplier but am already regretting it. Was told the service was up and running so go to set-up my router; doesn’t work. Call their customer service line; not accepting calls. Excellent start @Plusnet 👏. *****

  • widsgid widsgid (@widsgid) reported

    Actually sick to **** of @Plusnet and their ****** Internet and ****** service. Paying for fibre barely get broadband.

  • Adammoh65678 Adam (@Adammoh65678) reported

    I emailed plusnet two days ago but no reply. Really disappointed with this customer service. Definitely won't be recommending plusnet to family and friends.

  • David___Lewis David lewis (@David___Lewis) reported

    Well @Plusnet is totally useless So many crap companies it gets depressing