Plusnet Outage Report in Lisburn, Northern Ireland

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lisburn, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (68%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (7%)
• TV (1%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

• 
  Cat Taylor (@cattt82) reported 1 minute ago from Jordanstown, Northern Ireland

  @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

• 
  Paul Reid (@PaulReid74) reported 4 minutes ago from Dundonald, Northern Ireland

  @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

• 
  itconor (@itconor) reported 8 minutes ago from Comber, Northern Ireland

  @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

• 
  Paul Reid (@PaulReid74) reported 17 minutes ago from Dundonald, Northern Ireland

  @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

• 
  Philip I Wilson (@internetsense) reported 18 minutes ago from Belfast, Northern Ireland

  @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

• 
  Nigel Ivy (@nigelivy) reported 54 minutes ago from Belfast, Northern Ireland

  @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

• 
  Gem (@gemmacaddell86) reported 59 minutes ago from Castlereagh, Northern Ireland

  Saturday night to enjoy tv with willow not here and plusnet not working, awesome

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kat (@mostly_sleepy) reported 7 minutes ago

  @pipmadeley @Plusnet Try setting all your devices to static IPs (will be in DHCP in the router settings), that solved a very similar-sounding problem my printer/laptops-talking-to-printer and FireTV had on my network.

• 
  Soph ✨🇯🇲 (@Signedbysophiee) reported 9 minutes ago

  In all my life I have never had such atrocious service as I have had with PlusNet. The absolute WORST broadband provider EVER! @Plusnet

• 
  Leah Whitehorse (@LeahWhitehorse) reported 9 minutes ago from Salford, England

  @bt_uk It would be helpful if you updated your website to show known service issues and outages. Outage in Manchester today is a known issue yet nothing on your site. Plusnet informed me.

• 
  Pip (@pipmadeley) reported 12 minutes ago

  @nptweetings Yeah, they tested the line during the day (of course they knew the issue was at night so unlikely to find anything). Have asked Plusnet this morning for Openreach to investigate 👍

• 
  Pip (@pipmadeley) reported 15 minutes ago

  @TomABacon @Plusnet Funnily enough that was one of the first things I read when Googling the problem, but we don't have Sky and the Humax (freeview) STB isn't connected to the Internet.

• 
  Leah Whitehorse (@LeahWhitehorse) reported 19 minutes ago

  @gogolitzen @EE Also affected by same issue. Plusnet informed me yet BT shows no known issues on their site. It’s frustrating when these companies don’t provide updates. Hopefully will be fixed this afternoon.

• 
  Pip (@pipmadeley) reported 20 minutes ago

  @Daemar1 @Plusnet Have switched channels many times, never made a difference. Plus there's nothing actively connected at that time of night.

• 
  Clare Jones (@therealdrcj) reported 23 minutes ago

  @Plusnet - I’m not the happiest customer as my broadband has not been reliable. However, I’d like to give credit to Abdul who dealt with my issue today - he listened, empathised, suggested a solution then carefully talked me through the process. I felt valued. Hope it works!

• 
  Oliver Lloyd (@Olijlloyd) reported 25 minutes ago

  Hi @Plusnet . My internet is down at m16 8FB - but i can't see anything online about a downage. I've done the usual steps, resetting router, powering off, etc etc - but still orange-lights on the router. Is there anything at your side showing any issues?

• 
  Pip (@pipmadeley) reported 28 minutes ago

  @Plusnet Hi Mark, I appreciate the reply but I've already got an open support ticket on your system awaiting an advisor to respond so would rather not complicate matters. They have all the details/event log info. Pip - In Manchester