Plusnet Outage Report in Castlereagh, Northern Ireland
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Castlereagh, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Castlereagh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Plusnet
Plusnet is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Castlereagh, Northern Ireland
Latest outage, problems and issue reports in Castlereagh and nearby locations:
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
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Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
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Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Lynn Dixon
(@mouse5555) reported
@Plusnet Second reason it’s not Plusnet fault is that it is my fault I should pay for extra data on my phone in order to get a service I pay them for and it’s my fault that I can’t afford to do this
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Lynn Dixon
(@mouse5555) reported
@Plusnet children are definitely safe with Plusnet as their service is atrocious and they are more than happy to leave you without internet for days on end whilst still charging you
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fgbjkx
(@milesp02) reported
@Plusnet hi I'm in Ts12. Mobile has 3 bars but all my apps are saying no service. Text and calls work? Is there an issue
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Twonky
(@Twonkybot) reported
Been with @Plusnet 5 years. New Android could not access home router, but can access other routers. Customer support said it was my device so I had to sort it out myself. I found answer on Plusnet customer forum: factory reset router. I just went to a new broadband provider.
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Mary Drake
(@Need2Print) reported
@Plusnet hello I've just reported our telephone not working but I couldn't see how to advise you the broadband isn't working too.
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sam😬
(@samh1998) reported
@Plusnet broadband is the largest pile of **** i have ever come across …
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Eloise Kara Boughton 🌈🏳️🌈🏳️⚧️
(@EloiseKBoughton) reported
@Plusnet My internet is down, I've turned it off and tried resetting it. Nothing seems to work
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Darren Foston
(@DarrenFoston) reported
@Plusnet Wish your customer service was at least this friendly when i rung them. They were very aggressive and unwilling. It was about the time the lines were closing so obviously wanted to go home rather than help me sort the issue out
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Carecup
(@Carecup1) reported
@Plusnet Ordered full fibre broadband Tuesday. Got notification that phone was being installed on 25th but heard nothing about my internet or router. Can you help?
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety