Plusnet

Plusnet Outage Report in Castlereagh, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Castlereagh, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Castlereagh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Castlereagh, Northern Ireland 11/11/2025 05:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Castlereagh, Northern Ireland

Latest outage, problems and issue reports in Castlereagh and nearby locations:

  • PatrickMBelfast Patrick (@PatrickMBelfast) reported from Belfast, Northern Ireland

    @Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @Plusnet please improve your customer service

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JominGe00715465 Jomin George (@JominGe00715465) reported

    @Plusnet My broadband speed has been extremely low. The minimum guaranteed speed is 30.9 mbps. But I'm getting only 4 to 7 mbps.... what kind of service is this ? Disappointed

  • AnaLadedie ana is Kaitlyn (@AnaLadedie) reported

    @Plusnet lol we know the problem , the server in Fylde is down from what we've been told.

  • junk_account2 Junk Account - Corona survivor (The/It/Packet of) (@junk_account2) reported

    @plusnet I’ve got no internet or phone at home - no dial tone, even from master socket. I can’t work out how to report a fault on your website and my home. Pls help. It went down at 8.31 this morning when system controller hosted on AWS reported no more heartbeat…

  • leffecmc Chris McMahon (@leffecmc) reported

    @Plusnet hi my router has started flashing green lights and disconnect internet. Friday 13th conveniently, but also just after I’ve renewed my contract... Rest of my street are fine. Please provide support

  • Leon_Armani23 Leon Armani (@Leon_Armani23) reported

    Wow. Never thought i’d get an internet provider as bad as @TalkTalk but honestly, @Plusnet are 100% on par! Internet connection is just absolute shocking!

  • starmagicsoul Kelly Ann (@starmagicsoul) reported

    @Plusnet why is my WiFi so slow tonight and keeps going off & on?

  • RJAYG96 Rebecca Jayne George (@RJAYG96) reported

    @Plusnet - is anyone else having issues with zero connection? Checked online and it says there are no issues. Getting frustrated!

  • millie_preece Mills (@millie_preece) reported

    @Plusnet @plusnethelp broadband has been down for hours now since 1pm yesterday, have messaged and no one has responded to me. Can someone look into it for me

  • JennieBrockbank Jennie Brockbank (@JennieBrockbank) reported

    @Plusnet is it just a thing now that we'll never get better than Edge when in Europe? I am definitely not 'Roaming like at home' at these speeds!

  • reiver_rover Moira M (@reiver_rover) reported

    Hopefully that's us finished with the Plusnet catalogue of errors and incompetence for good now. The final straw was being issued with a cancellation fee of circa £150 for our original account last night despite it actually being them who cancelled that particular account!🙄🤬