Plusnet

Plusnet Outage Report in Castlereagh, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Castlereagh, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Castlereagh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Castlereagh, Northern Ireland 01/10/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Castlereagh, Northern Ireland

Latest outage, problems and issue reports in Castlereagh and nearby locations:

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • PatrickMBelfast Patrick (@PatrickMBelfast) reported from Belfast, Northern Ireland

    @Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @Plusnet please improve your customer service

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Ross91766188 Ross (@Ross91766188) reported

    @Plusnet No am not watchin since my internets been of since friday and plusnet seem to be world leeders in not fixin problems..45mins on hold everytime i phone to

  • KierKnee KIER STARMERS LEFT KNEE (@KierKnee) reported

    Dear plusnet, can you look at my speed plz... Its really slow ta

  • lornamower41 Lorna Mower (@lornamower41) reported

    @Plusnet worst customer service of any broadband provider I’ve ever come across...2 months and multiple calls, emails etc and still no broadband. Been lied to at every stage..Total W@nkers

  • BioregionBrum Bioregion Birmingham (@BioregionBrum) reported

    @KateSlaterPR @Plusnet Exactly the same experience. @Plusnet total garbage. Nobody answers the phone, nobody knows what's going on when they do answer the phone. Pulling my hair out trying to get it sorted.

  • emjayn_ em🪐 BLM (@emjayn_) reported

    plusnet customer services hold music is christmas music and i highkey wanna die

  • Chirgwin34 Matthew Chirgwin (@Chirgwin34) reported

    @plusnet @plusnethelp any known issues in Eastleigh? Keep seeing the DSL going down/being cut this morning

  • Andy39754599 inkabuz (@Andy39754599) reported

    Cant wait for my contract with @Plusnet to end! Over 3 weeks of trying to get Internet speeds sorted out and still nothing! Yet if my payment is 1 day late the email gets send and service cut off! What a joke!

  • golfcities golfcity (@golfcities) reported

    @bt_uk 1st September service started with Plusnet. BT billed me on 1st Sept. I have all the communications etc from Plusnet.

  • aemulantes dave (@aemulantes) reported

    BRILLIANT! Our @plusnet service is ready. But they’ve changed our home phone number. GREAT! But aren’t going to use it. This isn’t what we signed up for. I’m not going to go through the phone book to update all our contacts. That is not going to happen. SKY here we come.

  • hobimolly hoe-bee⁷ (@hobimolly) reported

    I heard nothing from them about my internet. Was told we needed an engineer and if we missed him we’d get a £65 fee to find out that we never needed one so I’ve been told different things from different people via plusnet customer services. Very confusing. -