Plusnet Outage Report in Jordanstown, Northern Ireland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Jordanstown, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Jordanstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 10: Problems at Plusnet
Plusnet is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Jordanstown, Northern Ireland
Latest outage, problems and issue reports in Jordanstown and nearby locations:
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Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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vicky
(@vicky80701924) reported
@plusnethelp @Plusnet I rang yesterday to see where my router was (WiFi is active and still haven’t received my router), and I had the WORST customer service experience I’ve ever had. Jay, the advisor, was hostile, aggressive, rude and shouted at me.
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David McAusland 👽🍵🍔
(@DavidMcAusland) reported
@ddphotograph @virginmedia Virgin are the worst broadband service by miles! I've gone with Plusnet, super fast speeds, great customer service, no drop outs in service
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runxuan
(@runxuan) reported
Very frustrating when informing @Plusnet I am moving home, customer service using high-pressure sales locks me in for another 24 months (£29 per month) for the same deal that is offered to new customers as a 12 months contract for 22.99. What are my options? @MartinSLewis
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Jake Lambert
(@LittleLostLad) reported
@Plusnet hi. I have no internet. I called yesterday because the signal was weak and now it’s non existent. Tweeting you hear instead of DMs in hope that helps in some way.
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Beth Mowlam
(@BMowlam) reported
@Plusnet Just had to cancel my evenings work because internet keeps cutting out. I'm trying to tutor online...need to teach online tomorrow. I hope it is fixed. @plusnethelp
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Yvette Barnett
(@YVETTEBARNETT) reported
@Plusnet My internet is not fit for purpose. Trying to cancel the service. Was told I could. Later told in v.aggressive manner it wd cost £126.50. WHY when it’s not fit for purpose and hasn’t been since day 1. Enough is enough, my husband has dementia and I’m 82! Please cancel.
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natecaple
(@natecaple1) reported
@plusnethelp @Plusnet perhaps all the marketing and advertising about your award winning customer service. You should be done for trades description. The tag line should be Plusnet, we’ll do you disappointed!!!
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Jake Lambert
(@LittleLostLad) reported
@Plusnet hi. I have no internet. I called yesterday because the signal was weak and now it’s non existent. Tweeting you here instead of DMs in hope that helps in some way.
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Sideburns Kev
(@All_The_Pies) reported
@plusnethelp Hi Plusnet. WiFi has gone down. Any reports of issues in Wrexham?
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Sandra Taylor
(@scot_in_suffolk) reported
@plusnethelp @Plusnet @OpenreachHelp Feb 5, still no fibre Broadband. Got the router, the new contract but no service. This is supposed to be the day it all happens. Why the delay?