Plusnet

Plusnet Outage Report in Jordanstown, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Jordanstown, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Jordanstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Jordanstown, Northern Ireland 12/07/2025 00:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Jordanstown, Northern Ireland

Latest outage, problems and issue reports in Jordanstown and nearby locations:

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

  • PatrickMBelfast Patrick (@PatrickMBelfast) reported from Belfast, Northern Ireland

    @Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • __darcie darcie (@__darcie) reported

    @Plusnet Router wont connect and is just flashing orange… have tried restarting, reseting, turning off and on again etc and nothings worked… any solution?

  • Plusnet Plusnet (@Plusnet) reported

    @johncayliffe Hi John, Plusnet email services have now been restored and customers should be able to send and receive emails as normal. We’re sorry this has taken longer than expected to fix and for the inconvenience caused. - Alex, Plusnet Leeds

  • Stephenphs StephenPH (@Stephenphs) reported

    @OneWorldCyclin1 @Plusnet Mine is down since the 9th November. PLusnet tell me this am 60% has been restored. Not encouraging unless mine has been restored. It will take us a few days more! Should they change their name to Minusnet?

  • Plusnet Plusnet (@Plusnet) reported

    @jdmc_alli1 Hi John, Plusnet email services have now been restored and customers should be able to send and receive emails as normal. We’re sorry this has taken longer than expected to fix and for the inconvenience caused. Regards, Emily Plusnet Leeds 🌞

  • SleepyPenguin1 SleepyPenguin (@SleepyPenguin1) reported

    @ruskin147 Reminds me of working in the Plusnet call centre. Where a customer would call and say... "I've got t'internet.. you that thingy ". To which the answer would be "You sure the internet hasn't got you sir ? ".

  • Plusnet Plusnet (@Plusnet) reported

    @Kirkhamfox Hi there Ian. Plusnet email services have now been restored and customers should be able to send and receive emails as normal. We’re sorry this has taken longer than expected to fix and for the inconvenience caused. - Jess, Plusnet Leeds 🌻

  • obliquitywrites 🚥🚥Obliquity(Fairy)Lights 🚥🚥 (@obliquitywrites) reported

    @Plusnet Parental controls are possibly enabled when they shouldn't be, but can't log in to check settings. Any idea when the site will be back up? Is this part of a problem the site is down to fix?

  • b10649606 Bernadette Martin (@b10649606) reported

    @johncayliffe @Plusnet @lizcooperclark I have never publicly criticised any company in all the years I've been on Twitter, but after a week of trying to get a response on such a serious matter (in vain) something needs to be done to make Plusnet accountable.

  • b10649606 Bernadette Martin (@b10649606) reported

    @Plusnet @lizcooperclark Email service hasn't been restored. I haven't been able to receive or send in Outlook for over a week and have lost my whole history of crucial messages including ones relating to a house move. All I've had is the same pasted message over and over and been completely ignored.

  • SusieInAysr Susie in Ayrshireland (@SusieInAysr) reported

    @Plusnet Hi, I have no mobile phone signal! Any idea when it will return??? (I'm in Ayrshire, Scotland) Cheers.