Plusnet Outage Report in Jordanstown, Northern Ireland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Jordanstown, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Jordanstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Jordanstown, Northern Ireland
Latest outage, problems and issue reports in Jordanstown and nearby locations:
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Gem
(@gemmacaddell86) reported
from
Castlereagh, Northern Ireland
Saturday night to enjoy tv with willow not here and plusnet not working, awesome
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Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
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inkedup_britishjamaican
(@inkedcaribbean) reported
from
Belfast, Northern Ireland
@Plusnet please improve your customer service
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
@Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc
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Patrick
(@PatrickMBelfast) reported
from
Belfast, Northern Ireland
@Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?
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Zos
(@ThinkingBlue) reported
from
Antrim and Newtownabbey, Northern Ireland
@Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
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Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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simonthepieman
(@RealLifeAccoun1) reported
@DeliciousLegacy Yes same, no official statement from them yet, just responding to random tweets. Comms from them is poor. I accept these things happen, but being open and honest is going to make people more understanding. No excuse for poor comms #plusnet
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mark north
(@marknor77656578) reported
@Plusnet @DeliciousLegacy Plusnet customer support team meeting. "Everythings fecked. Just lie to save face"
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🤦
(@explosive_ennui) reported
I think it’s time for me to move on from @Plusnet I’ve been with them for over 15 years and I’ve seen their service and support degrade significantly. Now, a national #outage and not a peep from them, I’ve had my fill. #PlusNetDown
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Hamish Perks
(@HamPerks) reported
@Plusnet can you please acknowledge the nationwide outage I've just been told about by your phone support team? Never had any issues like this in the 5+ years we've been with you and today of all days... please be back up by 6PM, in time for the #MWII Beta!! #Plusnetdown
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Ryan
(@Oxigin) reported
@Plusnet @DeliciousLegacy Feels like there are some major comms issues in the socal media team. Its clearly not "some customers" It's every customer and its all forms of Internet access. Even your own status page is down. Maybe stop copying and pasting the same reply and just give us an ETA pls. #plusnet
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William Mahood
(@WillieM0511) reported
@Plusnet full fibre broadband has been down for over an hour. Cannot get through to customer service on the phone, no messages from @Plusnet on their official twitter account. "Award winning customer service"
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Hamish Perks
(@HamPerks) reported
@Plusnet can you please acknowledge the nationwide outage I've just been told about by your phone support team? Never had any issues like this in the 5+ years we've been with you. Hoping that it's back up by 6PM, in time for the #ModernWarfare2 Beta! #Plusnetdown
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Deadlight
(@karlwilliams) reported
@TheWatc47403040 @Plusnet @PixieJo Plusnet are lying to you. It seems like most - maybe all - of their broadband network is down. They're refusing to announce it so your best bet is searching for "plusnet" on twitter and seeing updates from other customers.
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Deadlight
(@karlwilliams) reported
@Plusnet @PixieJo Why are corporate refusing to allow you to acknowledge the national outage, James? Are you ok?
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Betting Kingdom
(@BettingKingdom) reported
Sadly I’m a @Plusnet customer so currently no internet. Hopefully have some tips for later in the day if the problem gets resolved.