Plusnet Outage Report in Jordanstown, Northern Ireland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Jordanstown, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Jordanstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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E-mail (10%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Jordanstown, Northern Ireland
Latest outage, problems and issue reports in Jordanstown and nearby locations:
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Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc
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Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jac2017
(@Jacdee2017) reported
@Plusnet Why is Plusnet not updating us on why we are not being provided with a service. They say they will provide updates but never do!
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Sarah
(@Sarah_RedMeeple) reported
@pemlife @Plusnet And that I have to sit on hold for hours to sort this crap or know what's going on. There should be an immediate email if they're even an hour late saying what's happening and apologising. Not silence until their pissed off customers ring them up because they can't work.
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Jac2017
(@Jacdee2017) reported
@Plusnet Plusnet, as you cannot fix our broadband and your customer service is non-existent, just agree to terminate the contract. Simple
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Jac2017
(@Jacdee2017) reported
@Plusnet Are Plusnet managers on strike? I have been told the case has been escalated and have requested and been waiting for a managers call for days, but been told no managers are available. Appalling service!!
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Screwfix
(@Screwfix) reported
@gceccles @Plusnet @ToolstationUK Hello Graham, I can confirm that our website team are liaising with Plusnet to resolve this. In the meantime, we would advise you contact them to arrange that this is unblocked, or call our customer service team who would be happy to take your order over the phone. - Caitlin
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Louis Colpitts
(@louiscolpitts) reported
from
Fareham, England
No internet again @Plusnet! When will this be sorted, it’s starting to interrupt my job!
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Sue McKechnie
(@dorisdoodle) reported
@Plusnet Oh dear! Your agent told my son-in-law today no Internet till 28th November - they moved in on 6th October!! My daughter is s/emp graphic designer. This is a disaster and grim customer service. Please, please help.
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Jac2017
(@Jacdee2017) reported
@Plusnet Plusnet has the worse customer service ever, they all apologise that no-one has got back or provided an update, then do the same! Plusnet has not fulfilled contract I signed up to, but won’t let me leave!
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Jac2017
(@Jacdee2017) reported
@Plusnet Plusnet want money for nothing. They take over your broadband, do not provide any service, or communication, but say you cannot leave. What are we paying for? Please contact me and let me know!
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David Edwards
(@davedpg) reported
@Plusnet I think issues might be cropping up again, speeds seem inconsistent on a wired connection