Plusnet

Plusnet Outage Report in Jordanstown, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Jordanstown, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Jordanstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Jordanstown, Northern Ireland 12/29/2025 18:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Jordanstown, Northern Ireland

Latest outage, problems and issue reports in Jordanstown and nearby locations:

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Abii_Mae Abi (@Abii_Mae) reported

    @Plusnet I've sent a DM. My internet is once again not working. I'm sick of this.

  • Smiler_889 Jamie Lee Goodchild (@Smiler_889) reported

    So now happy customer in regards to @Plusnet resolving my complaint with a month's free broadband. Thank you @Plusnet for more then "I'm Sorry" 👍

  • james_lewis James Lewis (@james_lewis) reported

    @plusnethelp our new broadband service has worked for approx 45min before the Internet stopped again, not great! This is the 21st Century, where is uninterrupted-or-near switchover? @Plusnet

  • arjaysviolinist Rob Jourdain (@arjaysviolinist) reported

    @Plusnet worst customer service ever from Lauren to my sister today. Old, failing router and she must buy a new router??? Lauren says absolutely fine if she wants to leave but there is a cancellation fee.

  • RicardoMcC Richard McCall (@RicardoMcC) reported

    @Plusnet can someone get me an update on my broadband connection please? Question ID 214367300 in the help assistant. I’ve been waiting 2 days with very patchy internet and no response. Thanks

  • gemcol79 Gemma Collins (@gemcol79) reported

    @Plusnet are there outage issues today in Halifax area? I'm connected up and.... nothing. Three hours of fun & games and no work. #dropindropoutdropoff

  • thebillycasper Billy Casper (@thebillycasper) reported

    @Plusnet Seen the update thanks but no urgency from @WeAreOpenreach to sort the issue. Will be 6 days before they probably get out and sort external fault. Will be 12 days without Broadband service this month @OmbudServices

  • FlappyBerk Christian (@FlappyBerk) reported

    @JohnApplebyLD @HoustonMargaret @Plusnet Openreach's customer is the ISP (Plusnet in this instance), so it's Plusnet that have to raise a request to Openreach for an engineer. It's confusing as both are owned by BT at the end of the day, but they are operated as completely separate companies for various reasons.

  • NOMIS81 nomis 🇬🇧 (@NOMIS81) reported

    @Plusnet Same **** different day You lot can never find the problem your lot are useless

  • IgorKalucki Igor Kalucki (@IgorKalucki) reported

    @Plusnet ws12 4rz connection suddenly down. What's going on?