Plusnet

Plusnet Outage Report in Jordanstown, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Jordanstown, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Jordanstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Jordanstown, Northern Ireland 03/12/2026 05:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Jordanstown, Northern Ireland

Latest outage, problems and issue reports in Jordanstown and nearby locations:

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • alfiesmummy0925 Katy (@alfiesmummy0925) reported

    @tescomobile hiya I was told my mobile number transfer from Plusnet to my new tesco mobile would be completed yesterday but it hasn’t happened. Can you help please? Thank you :)

  • mrmattpage Matt Page (@mrmattpage) reported

    We're so accustomed to receiving awful customer service these days, it's important to give praise to the firms that treat us well. Had billing issue on my @plusnet account, phone answered on one ring, and the friendly agent resolved my issue in 2 mins flat. Excellent service 👏

  • SDCForeverMe SDC1 (@SDCForeverMe) reported

    @adz232 @O2 @EE No thank you, EE are owned by BT, just as Plusnet are,so I would rather have anybody else rather than BT. I am sure O2 will get it fixed but my last company mobile was on EE and that was rubbish. O2 just need to fix this one.

  • ClareSc43725739 Clare Scott (@ClareSc43725739) reported

    @Plusnet Could you please check your DMs I requesting help re my new broadband activation. No one seems like they're interested in helping me.

  • Plusnet Plusnet (@Plusnet) reported

    @rainbowclaire Hi Claire, I'm really sorry that's still an issue. Could you get back to us on a DM with the full postcode please so we can look into it further? - Adam - Plusnet Sheffield

  • ChloeRaccoon Chloe Raccoon (@ChloeRaccoon) reported

    So the person taking the call at @plusnet didn't listen, doesn't seem to understand they can't redirect calls for a clients _voip_ phone system, and even though they are the one coming across as unprofessional and rude, threatens to terminate the call because I objected.

  • NotreRene Our René (El Dios) (@NotreRene) reported

    @Plusnet is absolutely awful. Streaming TV is worse than when the aliens took out a satellite in Independence Day.

  • Signedbysophiee Soph ✨🇯🇲 (@Signedbysophiee) reported

    Hello @Plusnet I want to make a complaint ASAP. How do I do this WITHOUT calling you!?

  • Wade_Ablitt Wade Ablitt (@Wade_Ablitt) reported

    @Plusnet Unable to find an account because I cancelled due to your dead ting service

  • mummaof32 mummaof3 (@mummaof32) reported

    @Plusnet I need a new router but can’t get any help on your website