Plusnet

Plusnet Outage Report in Jordanstown, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Jordanstown, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Jordanstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Jordanstown, Northern Ireland 01/20/2026 16:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Jordanstown, Northern Ireland

Latest outage, problems and issue reports in Jordanstown and nearby locations:

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @lhogg01 Hi Leo! Sorry to hear you're looking to cancel, I'm more than happy to have a call back arranged for you. Are you able to DM your username and number to contact you on please? Please note we can only call UK Landline & Mobiles. - Curtis, Plusnet Sheffield

  • 16StringBass DoesNotPlayWellWithOthers (@16StringBass) reported

    @Plusnet Awful level of service, pay bill, still restrict the mobile line. Speak to them confirm payment get text saying line restored, now handset blocked from network Got to be kidding me

  • PI_by_DP Damian Pocknell (He/Him) (@PI_by_DP) reported

    Day 15 since no access to my mobile phone number, texts and data when porting from @EE to @Plusnet mobile 😱 @Plusnet are sending no updates on when their problems will be fixed and when I call they have no clue to a fix or an alternative solution #UnhappyCustomer

  • theCrius Crius (@theCrius) reported

    @Plusnet Hitting 30 minutes just now on the waiting queue for the phone support now. #Plusnet just keep getting better on the #CustomerService I see.

  • WhoPotterVian Sean The Mondasian Cyberman (@WhoPotterVian) reported

    @Plusnet Please sort your useless internet about. It's utterly pathetic when it takes an hour and fifteen minutes to stream a forty five minute episode of Moon Knight, because your poor quality broadband is not up to the job.

  • messalinahooper grace hooper (@messalinahooper) reported

    @Plusnet last time. Your service is very polite but I don't want a buffering service. It's not been right since storm. How much notice do I have to give please?

  • NewTire_Man ❤️ M!chelyn (@NewTire_Man) reported

    @Plusnet my mobile is unable to call out please dm me a contact number to resolve my service issue

  • glennshep Glenn Shepherd (@glennshep) reported

    @DowndetectorUK Yep, down. Yet again. Can't make or receive mobile calls & their website's down too. It's a miracle I have BB. Done with @Plusnet. Never thought the day would come when @TalkTalk were a more attractive option

  • lowedw Dan (@lowedw) reported

    @Plusnet Appalling customer service ... been waiting for my call to be answered for over 35 minutes so far!

  • gravula Gravin (@gravula) reported

    @NeilZammit5 @Plusnet @ktnolanxx Same problem. Been two weeks now. Poor communication on issue from Plusnet, no indication if or when it will be sorted. Couldn’t cancel within the 14 days or number would be lost. Have had to get another sim and as soon as I can I will be requesting a PAC and a refund.