Plusnet

Plusnet Outage Report in Jordanstown, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Jordanstown, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Jordanstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Jordanstown, Northern Ireland 01/14/2026 19:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Jordanstown, Northern Ireland

Latest outage, problems and issue reports in Jordanstown and nearby locations:

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • PatrickMBelfast Patrick (@PatrickMBelfast) reported from Belfast, Northern Ireland

    @Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Lufc19821 Lufc1982 (@Lufc19821) reported

    @Plusnet Hello. Why does your online service status tell me there are no nationwide issues with broadband but your text help service tell me there is an issue in my area? I would like an update when this is going to be fixed I have been without internet since around 3 am.

  • RuthMilsom Ruth Milsom (@RuthMilsom) reported

    Hello @Plusnet there seems to be an outage in S11 postcode. Is this being fixed? Can't find how to check service status on your website.

  • muckymac lisa mckenzie (@muckymac) reported

    @Plusnet hey! My prepaid gift card is out of date, I have never used it can I please get another one? 🤞🏽

  • clarbear70 clarbear70 (@clarbear70) reported

    @Plusnet my broadband has been cutting out repeatedly over the last couple of weeks. Up to now I’ve had no problems. What’s going on!??😩

  • AlastairBlaine Alastair Blaine (@AlastairBlaine) reported

    Full credit to @Plusnet for invoking the #ArmedForcesCovenant when I had to prematurely terminate a contract for a work move. I didn’t even have to ask!

  • matthewjl79 Matthew (@matthewjl79) reported

    Been with @fibrehop using @CityFibre network, it hasn’t been a week and last night internet went off at 22.45 and is still down this morning. Regretting leaving @Plusnet #cityfibre

  • DRFCExPres Marti Ross (@DRFCExPres) reported

    @Plusnet my 80+ mother and 90+ father have had no internet or landline for four days, despite your assurances! My father is susceptible to falls and with poor mobile signal have no way of raising alarm. Second time in a month!!

  • AngelKeys247 angelkeys (@AngelKeys247) reported

    @Plusnet Horrible ad.

  • gdanskbear Gdansk Bear (@gdanskbear) reported

    @Plusnet why is your 0800 432 0200 not working anymore? It says number is not recognised. I have no working internet and can’t get through to anyone

  • xi_camreturns camxi (@xi_camreturns) reported

    @azuralikespatd BT/Plusnet is hiring quite aggresively atm no experience needed atm if you could tolerate call centre tech support