Plusnet Outage Report in Jordanstown, Northern Ireland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Jordanstown, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Jordanstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (63%)
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Wi-fi (17%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Jordanstown, Northern Ireland
Latest outage, problems and issue reports in Jordanstown and nearby locations:
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Patrick
(@PatrickMBelfast) reported
from
Belfast, Northern Ireland
@Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?
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Gem
(@gemmacaddell86) reported
from
Castlereagh, Northern Ireland
Saturday night to enjoy tv with willow not here and plusnet not working, awesome
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
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Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
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inkedup_britishjamaican
(@inkedcaribbean) reported
from
Belfast, Northern Ireland
@Plusnet please improve your customer service
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc
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Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
@Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc
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Zos
(@ThinkingBlue) reported
from
Antrim and Newtownabbey, Northern Ireland
@Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Wendy Morris
(@librarylady67) reported
@MichaelRosenYes @kmflett Definitely @Plusnet very helpful no problems just about to get new deal from them which they offer to existing customers
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Guilherme Maione
(@Zizgorzejo) reported
Switched to @Plusnet and never got broadband active! 10 days offline now and counting. Customer service just juggles you. Engineer booked, No show!!Such a mess!!!
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Des Auld
(@desauld) reported
@plusnethelp I have been reporting intermittent Wi-Fi connectivity (from several devices) for several weeks now, Plusnet support checks have shown no issues, the router WAP is VERY intermittent. The router shows it is connected and the Ethernet connected devices work.
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Rebecca-Elaine
(@RebeccaBusiness) reported
@plusnethelp @Plusnet My internet has been super slow, intermittent for about a week now - today is basically unusable? I've rebooted router etc. what is going on?? (it's taken me ten minutes to be able to tweet this!)
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Rob (Yes a 3am vaccine shot is fine by me)
(@RobL_L) reported
I live in a two bedroom flat (albeit a fairly spacious one) and my plusnet router wifi doesn't make it more than 15ft without significantly dropping speed. Does anyone else have this issue? Same for my mum in her house. Had to buy a mesh system. Do I need to buy one too?
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Kevin Vedmore
(@spacepods) reported
from
Newtown and Llanllwchaiarn, Wales
@Plusnet with the known issue with the Hub One, why are you still offering the router without informing customers that 5 GHz is an issue, and has been for 12+ months?
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Connor Marston
(@CJ_Marston) reported
@MartinSLewis Didn’t need to switch! Quoted Post Office new customer price to Plusnet’s disconnections department and they agreed to lock us in at that price for 24 months! Old contract was due to end in a few weeks #bingo
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Steven Gumbs
(@StevenGumbs) reported
@Plusnet I have a problem with my home telephone and broadband. I am a Plusnet customer for tel and broadband. Username steeple13. Home tel 01869 347474. I tried calling customer service but was unable to be connected to an advisor.Can you please test my phone and open a log
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jazmine marie rocks
(@jazzabellediary) reported
@plusnethelp this has been an ongoing issue for a month now. i’m in regular communication with the plusnet team & i hope this will be resolved asap. thanks for your offer but i do not have the energy to explain this issue via dm when i have done so via phone multiple times over the last month
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Hollie French
(@hollie_french20) reported
from
Glasgow, Scotland
Day ??? of Lockdown, Day 18 of Dry January, Day 5 of no Wi-Fi, (Day 3 of calling Plusnet to fix this). This is what we live for...