Plusnet

Plusnet Outage Report in Jordanstown, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Jordanstown, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Jordanstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Jordanstown, Northern Ireland 02/06/2026 05:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Jordanstown, Northern Ireland

Latest outage, problems and issue reports in Jordanstown and nearby locations:

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

  • PatrickMBelfast Patrick (@PatrickMBelfast) reported from Belfast, Northern Ireland

    @Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Jeyz1866 Justin (@Jeyz1866) reported

    @Plusnet poor,poor poor service.

  • MsRosaline Jean R T Barnett🌹 (@MsRosaline) reported

    @Plusnet Please can you tell me why, as a Plusnet customer, I am unable to report a faulty phone line? For 2 days I have had no dial tone, have tried contacting by mobile to be met with a 'cannot connect due to high volume' message. Equally unhelpful on line merrygoround!!!

  • LauraLoo841 Laura (@LauraLoo841) reported

    @Plusnet how can I speak to someone about my broadband? Not an option to speak to someone. Need help quickly. Keeps dropping out. Need stable and reliable service to be able to work from home. Whole day unable to work successfully

  • supercreep303 Scott (@supercreep303) reported

    @jonboi68 @Plusnet I'm sat down?

  • potatoman_96 Jack Noble 🏳️‍🌈🦊🇪🇺 (@potatoman_96) reported

    @f1word PlusNet's speed are decent and reliable where I am, but the router is awful and the customer support has gone downhill over the last couple years.

  • AshleighGerman 🌈♏️Ashleigh (She/Her)🎭💝 (@AshleighGerman) reported

    Really @Plusnet @plusnethelp?? The automated message “please call back later today or tomorrow” that plays immediately when contacting you about issues with my broadband is incredibly frustrating. 12 times I called thru out yesterday&twice this morning.

  • keavaoloan Keava (@keavaoloan) reported

    @Ela44 @ThreeUKSupport It’s bizarre! We’ve been having wifi problems with Plusnet as well, so I can’t even use wifi assist for dialling. My work calls were dropping all day, to the point I had to clock off early. So frustrating.

  • kerrylowen Kerry Weston (Owen) (@kerrylowen) reported

    @Plusnet cont.. It's constantly says not connected. IT help for employer says nothing wrong there end and no other person wfh there has this issue so its a plus net issue. No good enough

  • stevenjonporter Steve Porter 💙 (@stevenjonporter) reported from Street, England

    @Plusnet my mum signed up for broadband and was due a reward card. Never got the email with the link to claim it l. Now it's expired and you won't honour it. Really bad. I have an account for broadband and mobile and will be cancelling my mobile this month. Really poor

  • Phil_Elwell Phil Elwell (@Phil_Elwell) reported

    @Plusnet Hi there - relating to query #204444940 with your customer help team in September 2020, I'm still experiencing connection problems and would like to terminate my broadband contract early without penalty. I can't get through to your helpline constantly busy