Plusnet

Plusnet Outage Report in Jordanstown, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Jordanstown, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Jordanstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Jordanstown, Northern Ireland 11/22/2025 04:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Jordanstown, Northern Ireland

Latest outage, problems and issue reports in Jordanstown and nearby locations:

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Mari108_ Mari (@Mari108_) reported

    @Plusnet I've been waiting for a week to have my broadband order start up with you and have been fobbed off every time I call. I would like to cut my losses and cancel my account with Plusnet without paying a cancellation fee as I have yet to receive any service. Fair's fair.

  • N1CKLFC nik (@N1CKLFC) reported

    @Plusnet I’ve DM the details.. let’s see how many more weeks I have to put up with this service!

  • Plusnet Plusnet (@Plusnet) reported

    @MissMc_Maths Hi there, I'm sorry to hear about this. If there is anything we can help with, please drop us a DM with your query. To discuss cancellation or renewal you would need to contact our Customer Option Team on 0800 013 2632. - Curtis, Plusnet Sheffield

  • colmcq Cat (@colmcq) reported

    @ijonas @Plusnet Do you find plus net slow?

  • hannah_mounsey Hannah Mounsey (@hannah_mounsey) reported

    @Plusnet 16 days now without WiFi or landline. We had a text yesterday to say it would be installed on the 27th, another one this morning to say it’ll be the 28th. And so your poor service continues… 🤯🤯

  • JohnAPriest John Priest (@JohnAPriest) reported

    @Plusnet Hi there, I'm an existing broadband & mobile customer, want to up data but don't want a bolt-on, prefer to up mobile account? You've got a 22GB £10pm but want same number do I keep sim? Can this be changed asap? Thanks for your help, John

  • WilksBecca The Autumn Enjoyer (@WilksBecca) reported

    My wifi is at 2004 dialup speeds, and before I can access tech support from Plusnet, I must: - Plug in a landline phone (which I do not have, it's 2021) - Plug in a different router (why would I have 2 routers? ) - Connect to a test socket (again, do not have this)

  • Danjones_uk Dan Jones (@Danjones_uk) reported

    @AngelaStoneAlty @Plusnet That’s not good, I was with plusnet for years and the only problem I had was them refusing to pay me the £5.40 they owed me at the end of the contract. I usually recommend going for a business contract over a home one, costs more but service always better.

  • out_of_beta J (@out_of_beta) reported

    Hey @plusnet, any known issues in the Edinburgh area? My broadband is dropping every few minutes...

  • Brian90862815 Brian (@Brian90862815) reported

    @Plusnet Hi, Thank I tried this, it works for a while then promptly reverts to cannot connect and a the process is repeated. However, I managed to stay on a bit by sharing my wifes password which is exactly the same, and this seems to have broken the loop!