Plusnet Outage Report in Jordanstown, Northern Ireland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Jordanstown, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Jordanstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Jordanstown, Northern Ireland
Latest outage, problems and issue reports in Jordanstown and nearby locations:
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Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
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Zos
(@ThinkingBlue) reported
from
Antrim and Newtownabbey, Northern Ireland
@Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes
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Patrick
(@PatrickMBelfast) reported
from
Belfast, Northern Ireland
@Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?
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Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
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Gem
(@gemmacaddell86) reported
from
Castlereagh, Northern Ireland
Saturday night to enjoy tv with willow not here and plusnet not working, awesome
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc
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inkedup_britishjamaican
(@inkedcaribbean) reported
from
Belfast, Northern Ireland
@Plusnet please improve your customer service
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Jonathan McCormack
(@StripeyMiata) reported
from
Lisburn, Northern Ireland
@Cruzetavia @TalkTalk @Plusnet Heard that before, but apparently the FTTP support is UK based and not outsourced.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
@Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Carinya Sharples
(@carinyasharples) reported
@plusnethelp I was told yesterday that my new internet should be active by Christmas now I get an email saying 30 Dec. My phone line went active on 11 Dec, after various delays, but PlusNet forgot to activate the broadband request, now I have no internet over the holidays. Help!
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Lou
(@weasy33) reported
Don't think I will be a returning customer to @Plusnet - the internet is just the pits. Really, really bad.
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designsplus
(@designsplus_) reported
@plusnethelp can you please check our broadband connection speed. I have contacted Plusnet a number of times since March this year about lower than guaranteed speeds. We have Unlimited Fibre Extra but never get anywhere near our guaranteed speed let alone our estimated speed.
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Ghaffar Hussain
(@Ghaffar16290377) reported
Very poor service from @Plusnet today, I’ve gone from a seamless transition during a home move to 4 day delay to a 1-2 weeks delay. Abysmal
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Peter minto
(@Peterminto1) reported
@Plusnet my connection has slowed down to the only just useable point. No good for movies. Seemed to start when 2 channels popped up when i look fo wifi. I have no neighbours so they are both mine. The second is the same number with _ AC at the end.
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Rebecca 'Boomer - Geek' Woods
(@reb_femme) reported
@1984Mathew @billysastard1 @virginmedia WiFi on the PlusNet is crap. I've got powerline adapters which work fine.
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Debra Wheeler
(@zebraw60) reported
@Plusnet We have an ongoing problem with our email account and failed technical support. Could you please DM me
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Matt G
(@mattglondon) reported
@Plusnet @plusnethelp there appear to be issues with the service any advice?
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Tim Almond
(@timalmond) reported
@john_seto It's not that bad, except early evening speeds, which are still OK, and may not be down to plusnet but the local area. It's also that we had a renewal, and I'm thinking that I don't mind paying more now that I'm going to be working at home far more.
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fragpasty
(@fragpasty) reported
@AnneMariePiazza @Plusnet After having a dodgy router (which I had for 5 years and was refused a replacement despite being told I should have got on at my last renewal) I moved to BT. Cheaper and much faster. Plusnet has gone right down hill.