Plusnet

Plusnet Outage Report in Jordanstown, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Jordanstown, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Jordanstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Jordanstown, Northern Ireland 11/14/2025 00:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Jordanstown, Northern Ireland

Latest outage, problems and issue reports in Jordanstown and nearby locations:

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @Plusnet please improve your customer service

  • PatrickMBelfast Patrick (@PatrickMBelfast) reported from Belfast, Northern Ireland

    @Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ChristineK1968 Christine Kennedy (@ChristineK1968) reported

    @Plusnet Thanks. I called 08004320200. DM not working.

  • PsykiIl Ben Cowell (@PsykiIl) reported

    @Plusnet CAN I HAVE WORKING INTERNET FOR JUST A FEW DAYS WITHOUT DISCONNECTING PLEASE!! Worst company ever, this is a joke.

  • PsykiIl Ben Cowell (@PsykiIl) reported

    @Plusnet , Internet is still down. How is it that you're allowed to charge me money for a service you don't provide? Especially when it happens multiple times a week!! I know you only care about new customers but this is a joke.

  • VOLRANGER398 RANGER MIKE (@VOLRANGER398) reported

    @Plusnet are you having server problems got no internet

  • KenMillerLancs Ken Miller (@KenMillerLancs) reported

    @Plusnet I've been trying to call CS but there's no service, I want to cancel my monthly contract.

  • Xchian2001 Xchian (@Xchian2001) reported

    @Plusnet both mine and my son's mobile phones have lost all signal for the last two days. Tried we chat (never again) & community forum but nothing. Please help as I don't want to have to cancel my contract!

  • curzonparkboy Jim Smith 💙 (@curzonparkboy) reported

    Hello Plusnet Can you please action my request for a refund? I have emailed and sent numerous tweets with no result Please don’t take offence but this customer service is very poor

  • hellofthedevil Tommy Haddon (@hellofthedevil) reported

    @itsalgordon @virginmedia @bt_uk i feel sorry for you, atleast go with a company that gets leased lined from BT, i'm personally with plusnet business and haven't had an issue with them personally ever, the only issues i've had really was with BT hardware in the telephone exchange

  • oobergrafik øober gräfik (@oobergrafik) reported

    @adamjamesdaley We're with plusnet (super fibre optic). No issues. Before that with sky, no issues either but I'd say sky has the edge.

  • JaneRyman2 JaneRyman RN MA 💙 (@JaneRyman2) reported

    @Plusnet Diabolical service , nearly 3 weeks without internet. No customer warning for so called “ planned work “ . Conflicting information regarding duration and reason for work . I think you should rebrand yourselves as Minusnet .