Plusnet

Plusnet Outage Report in Jordanstown, Northern Ireland

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Jordanstown, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Jordanstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Jordanstown, Northern Ireland 02/02/2026 16:30

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Jordanstown, Northern Ireland

Latest outage, problems and issue reports in Jordanstown and nearby locations:

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jjand00 jaz j (@jjand00) reported

    @Plusnet yet poor service again was told by one of your colleagues they’d call back on Friday to resolve the issues yet still waiting seriously what am I paying for apart from no internet

  • sacredspaceyog1 sacred space yoga (@sacredspaceyog1) reported

    @Plusnet customer support or lack of it sadly means no yoga sessions this weekend. My service is down no phone and no broadband but CS sending me round and round in circles. Not good enough at all. Even the fault checker isn’t working. I despair

  • CookeChris Chris Cooke (@CookeChris) reported

    @plusnethelp My broadband service from Plusnet has been solid for five years but for the last three weeks connection has been dropping out regularly. How do I raise a support ticket?

  • jrewillis John Willis (@jrewillis) reported

    @Plusnet hi. I got my “your reward is on the way” email on 7th April. It’s been over the 30 days I was asked to wait. Can you help. It still hasn’t arrived!

  • Krish_the_mish krish (@Krish_the_mish) reported

    Day 264214424631 of telling @Plusnet they’re ******* ****. Do not go with them I beg.

  • LeoH77 Leonard Harvey (@LeoH77) reported

    @plusnethelp @Plusnet So I'm guessing you are going to ignore my issue then and I'll have to go through it all again tomorrow with @Plusnet ?

  • khiarendall_xo k h i a (@khiarendall_xo) reported

    @Plusnet your wifi is absolute dog shite. My ears get better signal than you.

  • x_AbbeyD 𝐀𝐁𝐁𝐄𝐘 ♒️ (@x_AbbeyD) reported

    @Plusnet @plusnethelp it’s getting really annoying that our broadband keeps dropping off intermittently, is there a problem with the lines in Stockport?

  • Michell73889894 Michelle Knight (@Michell73889894) reported

    @plusnethelp hi there. Our broadband is connected (blue light on router), but we've had no internet for over 24hrs now. Third party websites state multiple broadband issues, but nothing showing on plusnet website. Any suggestions please? We've reset multiple times.

  • alamogordoglass Best Boy Death Grip (@alamogordoglass) reported

    @FrameshiftShark Had a good run with Plusnet, currently got a BT gigabit package, if it's in your area I'd hugely recommend that Never had any major problems with either aside from an outage w/ plusnet due to a physically broken line that needed splicing