Plusnet

Plusnet Outage Report in Jordanstown, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Jordanstown, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Jordanstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Jordanstown, Northern Ireland 11/13/2025 21:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Jordanstown, Northern Ireland

Latest outage, problems and issue reports in Jordanstown and nearby locations:

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • alistairsbrain Alistair Cohen (@alistairsbrain) reported

    @Plusnet I've been trying to call any customer service number I can find, but none of them connect. Are you having issues with your customer support today? Can you help me via twitter, or live chat somewhere?

  • chelseadisley Chelsea Disley (@chelseadisley) reported

    @Plusnet Hahaha must be an error in the formula then. Taken over a month of constant chasing to still not resolve the issue. Paying every single month for WiFi that works maybe 20 minutes out of each day,With constant faults on the line or with the exterior box. Worst wifi provider around

  • boulder20 mandy hewitt (@boulder20) reported

    @Plusnet our new sims arrived and asked for numbers to be ported, had txt saying porting would be complete on Monday !! Can’t make or receive calls , also have numerous voicemails that I can’t get and I’m not sure if they’re an emergency call as my elderly mother has dementia

  • DuvetGecko DuvetGecko (@DuvetGecko) reported

    @SarahJDavid @darrich_kessy @Plusnet I thought the 72 hours sounded bad enough! 10 days is ridiculous, I'm going to suggest my friend changes to a company that actually can be contacted when their service fails 😠

  • NeilBradley N Ξ I L 🇺🇦 (@NeilBradley) reported

    @Stanley646 @AdobeCare The Plusnet fix worked for me too as I’m also on @plusnet.

  • wriggerz_jonny Jonny (@wriggerz_jonny) reported

    @Plusnet Your 0800 432 0200 number has been down all morning. I'm trying to call to find out why the open reach didn't turn up to install my line this morning 8-1pm.

  • McivorBarry Barry McIvor (@McivorBarry) reported

    @DuvetGecko @Plusnet No response to a direct message now for over 24 hours that wasn't the first automated receipt. Either something's awry or my remedial Twitter skills aren't up to the task. What happened to support ticketing?

  • HelenLGateley HLG 🕷 (@HelenLGateley) reported

    @Plusnet - we can’t get through to customer service

  • Julesro49 Jules (@Julesro49) reported

    @UKAirband after 8months 3 failed install attempts (wires to house installed - street pole not live) engineers not turning up & hours on the phone to customer services I’m renewing with PlusNet & waiting for @jurassicfibre to arrive. Pls come & remove the wires on our house!

  • lisacompton1 Lisa Compton (@lisacompton1) reported

    @Plusnet please let me know my final account details. It’s no help if you send me generic emails I can’t reply to, and none of you phone numbers are connecting.