Plusnet Outage Report in Jordanstown, Northern Ireland

Problems in the last 24 hours in Jordanstown, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Jordanstown, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (68%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (7%)
• TV (1%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Jordanstown, Northern Ireland

Latest outage, problems and issue reports in Jordanstown and nearby locations:

• 
  Paul Reid (@PaulReid74) reported 21 minutes ago from Dundonald, Northern Ireland

  @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

• 
  Cat Taylor (@cattt82) reported 27 minutes ago from Jordanstown, Northern Ireland

  @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

• 
  itconor (@itconor) reported 33 minutes ago from Comber, Northern Ireland

  @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

• 
  Zos (@ThinkingBlue) reported 47 minutes ago from Antrim and Newtownabbey, Northern Ireland

  @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

• 
  Nigel Ivy (@nigelivy) reported 50 minutes ago from Belfast, Northern Ireland

  @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

• 
  Paul Reid (@PaulReid74) reported 54 minutes ago from Dundonald, Northern Ireland

  @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marc (@_Marc_74) reported 3 minutes ago

  @plusnethelp i have had no support for 3 days. internet was fine and then asked if i wanted to upgrade. i did to then be given 60% lower speeds. so low i couldnt even do a zoom call. why can i get no support ? @Plusnet #plusnethelp

• 
  paul mclaughlin (@paulmcl59537085) reported 4 minutes ago

  @Plusnet after signing up to PlusNet 1 month in my contract why cant i get the service you promised me and my 2 disabled brothers you don't do us proud at all.

• 
  Michael Wiggins (@mike_wiggins) reported 4 minutes ago

  @Plusnet your customer services is non existent. Just been put on hold twice to your technical team. First time 20 mins No answer, hung up, second time 25 mins, no answer, hung up. Pathetic. Can someone call me back please

• 
  Simon Kenyon (@Simon_Kenyon) reported 5 minutes ago

  Disappointed with @Plusnet for not resolving my broadband issues and for not acknowledging any tweets to them either. @plusnethelp

• 
  Health and Happiness Personal Training (@handhpt) reported 6 minutes ago

  @Plusnet never said need a new router for upgrade, never ordered one & said because of Xmas & COVID without internet/TV until Jan. No way to original until router turned up. Leaving a person living on their own in Tier 3 without the service I payed for is unacceptable.

• 
  Nicola Ferris (@nikkiferris97) reported 6 minutes ago

  @Plusnet I'm a new customer spent 45 mins waiting on the phone was reassured the problem could be fixed only to be cut off! Can't say I'm impressed now waiting on the phone AGAIN 😡

• 
  Bruce_0539 (@mattfanify) reported 10 minutes ago

  @Plusnet Hi when are you guys going to be fixing the internet up in shetland? we've been experiencing issues for 2 days now

• 
  Leanne (@leanne_sheridan) reported 10 minutes ago

  @Plusnet big shout out to a guy called Lee who is working on your calls today. Sorted out a canny over payment and gave me a quick refund, upped my broad band speed and locked in a new 18 month contract. Thanks! Top notch customer service. 👍🏻

• 
  Mezzerman (@andymerriman) reported 11 minutes ago

  @Plusnet Hi. My router seems to be dropping out daily, my wired and WiFi connections stop. I’ve only had Plusnet for 6 days. Can someone help?

• 
  koka (@koka50) reported 21 minutes ago

  @plusnethelp unauthorised/fraudulent use of my details to allegedly open an account with plusnet and it is now 2 weeks since plusnet is suppose to get back to me. Talk of basic customer service!!!