Plusnet

Plusnet Outage Report in Jordanstown, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Jordanstown, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Jordanstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Jordanstown, Northern Ireland 11/18/2025 22:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Jordanstown, Northern Ireland

Latest outage, problems and issue reports in Jordanstown and nearby locations:

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • shaker47 Paddy Noctor (@shaker47) reported

    @plusnethelp I must say I'm impressed by Plusnet response. They've leant on the hopeless Outreach kept me fully informed and, hopefully, getting things fixed tomorrow 16 days without a service what a shambles.

  • LeighCo07104342 Leigh Cole (@LeighCo07104342) reported

    @Plusnet please help

  • Jonathandurbri1 Jonathan durbridge (@Jonathandurbri1) reported

    @plusnethelp @aemulantes plusnet are without doubt the worst customer service I have ever dealt with. What a crappy and shocking service!

  • Christhevamp Chris the Vamp (@Christhevamp) reported

    Is anyone else having constant issues with @Plusnet broadband cutting out? I thought it was supposed to be the best but it’s absolutely awful!!

  • ItsGirlTribe Girl Tribe (@ItsGirlTribe) reported

    @Plusnet dont switch to this company! We have no iternet and its been nothing but a ball ache trying to fix. Long hold times and engineers who do not turn up.

  • depicus depicus (@depicus) reported

    Broadband is back, now to move provider as the service from @Plusnet (now owned by BT) was ******* awful to non-existent

  • RuthRamsden Ruth Ramsden (@RuthRamsden) reported

    @JuliaHB1 @VodafoneUK Lightweight. I spent 3 hours on hold to Plusnet. The music was a selection of Xmas songs I never want to hear again.

  • LizzieVee1951 Lizzie Vee 🧙‍♀️ (@LizzieVee1951) reported

    @Plusnet  I tried to contact you through your website but it doesn't support email, only another phone call and I cannot face hanging on for you again.

  • Jonathandurbri1 Jonathan durbridge (@Jonathandurbri1) reported

    @Littlelucyd @Plusnet They are an utter shower of ****! Once you are onboard, no care at all!!!! Garbage company, garbage support - mistake signing up

  • ItsLikeMeg_ Megan (@ItsLikeMeg_) reported

    @plusnethelp Hi Plusnet, we got our new box set up and ready to go on activation day yesterday but still no sign of Internet today! Followed all the steps a million times and still sat here rinsing our mobile data waiting for a solution! HELP