Plusnet

Plusnet Outage Report in Jordanstown, Northern Ireland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Jordanstown, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Jordanstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Jordanstown, Northern Ireland 11/20/2025 19:55

November 20: Problems at Plusnet

Plusnet is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Jordanstown, Northern Ireland

Latest outage, problems and issue reports in Jordanstown and nearby locations:

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Lubybh Lubna bhatti (@Lubybh) reported

    @Plusnet such terrible signal. Supposed to use the EE network but I can’t get a signal, it drops calls and is useless. I use another phone with an EE Sim in the same area and I have no issues connecting or taking phone calls. Not impressed with the Plusnet signal at all

  • Kinglouy08 Anthony Lewis (@Kinglouy08) reported

    @Plusnet Saturday morning when I’m not working and have more time. I have just come to sort it out and a text message comes through saying “your services have been restricted”. Please can you remove the extra charges; this really isn’t fair now.

  • iamduncan Duncan Mellor (@iamduncan) reported

    @plusnet now you’ve sent 2 engineers round and neither has been able to fix the internet can I stop paying you now?

  • SaxonPark Andy Parkes (@SaxonPark) reported

    Sat here. No internet. Mobile data cover. Fault reported Thurs 1700. Out since 1630. 2 hrs on landline as we kept copper line!! Done swap to internet phone! Line dropped. No calls back!! No updates from any service providers. @Plusnet Please call me. I will DM my details.

  • Kinglouy08 Anthony Lewis (@Kinglouy08) reported

    @Plusnet Hi. Once again, I’ve been cut off and fees have been added on. There are serious issues with your site; it’s very slow and I go round in circles trying to get to your payment page sometimes. When I set up a direct debit, you don’t take it. Don’t even attempt the payment; then I

  • Ohfishcakes Kraig Ⓥ 🌱🇺🇦 (@Ohfishcakes) reported

    @Plusnet Hi, I was wondering if you could help me. I was asked todo a trace route by a video game company, and I need to check if the results are normal? One was done wired via PC and the other was done on my iPhone. Would it be okay if I message them to you?

  • ajcnichols Alison Nichols (@ajcnichols) reported

    @Plusnet It's not his broadband, it's his landline. An engineer was allegedly doing "something" yesterday but failed to fix it. My broadband isn't working. Nor is my mobile signal functional.

  • Kinglouy08 Anthony Lewis (@Kinglouy08) reported

    @Plusnet receive a message saying your bill is still outstanding! All week I have visited your site to pay and it is such hard work just to get to the payment page; it’s so slow. Yesterday I attempted again and it said “you have 2 days to pay”; I thought you know what, I’ll do this on

  • LesPerrry E-motion Media (@LesPerrry) reported

    @Plusnet Thanks for advising to get a dongle when you have cut me off twice on last 3 weeks, ok if you have a mobile signal in area, which thanks for asking, i havent #incompetent

  • HighgateBill Bill (@HighgateBill) reported

    @Plusnet Hello; I recently switched my mobile service to Plusnet. However after experiencing numerous dropped calls I contacted your customer service department today and was surprised to be told that this is caused by a defective mast which has been faulty since November 2021!