Plusnet

Plusnet Outage Report in Jordanstown, Northern Ireland

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Jordanstown, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Jordanstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Jordanstown, Northern Ireland 01/18/2026 18:30

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Jordanstown, Northern Ireland

Latest outage, problems and issue reports in Jordanstown and nearby locations:

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CuddlerDuck Blaximus Longwood (@CuddlerDuck) reported

    @SeagullDC @Plusnet Plusnet will be losing my business for the way they have treated you. Kicking a man while he's down.

  • JuanCar20330608 Martin Adan (@JuanCar20330608) reported

    @Plusnet dear colleagues of @Plusnet, I have a big trouble: my wyfe is passing a key exam for admission to the Royal College of Pathologist online on Monday 21st and our internet service risks of being block because your payment system is NOT WORKING!

  • MarieTFraser Marie T Fraser (@MarieTFraser) reported

    @Plusnet seriously trying to find answers to questions on your site if a bloody nightmare. Do you think I’ve all day to trawl your site Even online support is crap the computer does hasn’t thought about my question therefore there is no answer the computer says NO

  • D1Charlotte Charlotte (@D1Charlotte) reported

    @Plusnet so over 8 months ago you promised me an £18 refund, i am still waiting then you try to blackmail me into saying you will put that on hold until my problems with broadband are resolved They are still unresolved as are my landline issues! pleased my contract is up soon

  • MrTimGreenEsq Paul Smith (@MrTimGreenEsq) reported

    @Plusnet Does anyone know what the penalty will be if I leave Plusnet 6 months b4 end of contract? Currently paying £40 p month for poor service.

  • McGeorgeOfTheJ1 McGeorgeOfTheJungle (@McGeorgeOfTheJ1) reported

    @Plusnet Just reset again, this is utter rubbish, no idea why I resigned a 18 month again with you all. And I know it's more than likely the router because it is an old piece of crap, but hey only new customers get the new hub right? Disgraceful.

  • lifelong_lfc Si (@lifelong_lfc) reported

    .@Plusnet are there internet problems in the #southport area?

  • Charlotte_Basil Charlotte (@Charlotte_Basil) reported

    @Plusnet Hello, is there an outage in Bournemouth area? Internet stopped to work around 9.30am. Please, advise!!!

  • Plusnet Plusnet (@Plusnet) reported

    @frankie160780 Hi Frankie. We are sorry to hear this. To cancel your account you can either arrange a transfer of the line to another provider which will place an automatic cancellation or you can contact our customer options team on 0800 013 2632. I hope this helps. Dylan Plusnet Sheffield.

  • MarkJon80194532 Mark Jones 🇺🇦 (@MarkJon80194532) reported

    @Plusnet I am trying to set up a new email mailbox but when I click to manage my email, it takes me the billing and payments page. It does this if I try to go through the help pages too. Is there a problem with accessing this page? Thanks