Plusnet Outage Report in Jordanstown, Northern Ireland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Jordanstown, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Jordanstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (7%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Jordanstown, Northern Ireland
The most recent Plusnet outage reports came from the following cities: Newtownabbey and Belfast.
| City | Problem Type | Report Time |
|---|---|---|
 Newtownabbey |
Internet | |
| Belfast |
Wi-fi | |
| Belfast |
Wi-fi | |
| Carrickfergus |
Internet | |
| Carrickfergus |
Internet | |
| Carrickfergus |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Jordanstown, Northern Ireland
Latest outage, problems and issue reports in Jordanstown and nearby locations:
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Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
@Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc
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Patrick
(@PatrickMBelfast) reported
from
Belfast, Northern Ireland
@Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?
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Zos
(@ThinkingBlue) reported
from
Antrim and Newtownabbey, Northern Ireland
@Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes
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Gem
(@gemmacaddell86) reported
from
Castlereagh, Northern Ireland
Saturday night to enjoy tv with willow not here and plusnet not working, awesome
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Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
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inkedup_britishjamaican
(@inkedcaribbean) reported
from
Belfast, Northern Ireland
@Plusnet please improve your customer service
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Gavin Smith
(@GavinSm53447975) reported
@Plusnet Plusnet is not reliable. Do not use them! They make repeated promises and do not follow through on them. Avoid at all costs!! Appalling customer service.
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Louise
(@louise_sarah) reported
Shockingly bad service from @plusnethelp @Plusnet who have ignored every single message I've sent them in the past over a month, especially as part of that time their phone lines were closed making Twitter the only way to contact them.
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Vernon Fox
(@VernonF31630714) reported
@Mich1971C I think this will be your problem (I used to work for BT and Plusnet in tech) - copper broadband cannot transfer the same amount of data as fibre optic.
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Luke - Muzu - #MGSC
(@MuzuGaming) reported
@OpenreachHelp They said you have been working on a fault in the area since Sunday and you have estimated a fix by 9.40 but your saying there’s no outage or faults in my area, btw I’m with Plusnet not sure if that helps you look into it more
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Linzi
(@Linzii1616) reported
@runlouist @TalkTalk @Plusnet Same here. Not long joined so unimpressed with speed and customer service. They have no interest in helping and I can’t get any work done.
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Philip Gooding
(@PhilipGooding) reported
Hello Plusnet My broadband has gone down from 19mbps to 3mbps. I cannot get through to you on the phone. I have tweeted no reply. I have tried all the usual things to improve the performance nothing works. I live in Kesgrave Suffolk.
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Nick Thorne
(@Npt731) reported
@plusnethelp @SpotMonkey I'm having exactly same issue constantly dropping out I'm now using my data as I've given up with the CRAP PLUSNET WIFI all I want to do is now LEAVE and go back to sky
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Jase Scoobs Pease
(@Scoobs129) reported
@Chorlton72 I'm with Plusnet, they're pretty cheap and I've had no issues with them since joining them 2 years y
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Nick Hope
(@CandicePappotte) reported
@Plusnet complete outage in Birmingham area yet your service status says no problems? Who runs your website as even down detector nows there is problems!!!!
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Garry
(@Garry73063826) reported
@plusnethelp i am a new customer, if someone from @plusnet could tell me how toget in touch. No live chat. No telephone customer service. No email contact. You took payment on 22nd october. Activation date was 16th november. No contact from you. No router. Cancel activation.