Plusnet

Plusnet Outage Report in Jordanstown, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Jordanstown, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Jordanstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Jordanstown, Northern Ireland 12/10/2025 09:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Jordanstown, Northern Ireland

Latest outage, problems and issue reports in Jordanstown and nearby locations:

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Undercovered_UK Undercovered (@Undercovered_UK) reported

    Hi @Plusnet @plusnethelp - having intermittent service all day, mostly none at all (YO32). No problem reported in my area but unable to access app to report. Done all the refreshing/reboots etc but not resolving. TIA.

  • young_geezee Graham (@young_geezee) reported

    @Plusnet i've been transferred to your retentions department but no one is picking up for nearly 15 mins. Can somebody help??

  • theianfox I̳a̳n̳ ̳F̳o̳x̳™̳ (@theianfox) reported

    @Plusnet I really can't bothered. 12 hour shift in a vax centre makes you feel that. I'm happy with the service I have. But I am not going to pay double for it when you openly admit you give new customers a better price. And I really am not calling up on break time.

  • TheFatHippo57 D. Pecher 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇩🇪 (SNP branch Europe) (@TheFatHippo57) reported

    @Trogdouser @Plusnet 2-4 MB? They must be charging you for making it that slow. Where do you live? Bedrock?

  • codsallsue susan dawes (@codsallsue) reported

    @Plusnet cant log into my mobile account locked out help please

  • t95kl T.K.L (@t95kl) reported

    @Plusnet please explain why I put up with having constant issues with your service, after having 10+ engineers at my house trying to fix the problem. This service is appalling.

  • caulfield_greg GREXX (@caulfield_greg) reported

    @Plusnet I’m now £70 down before Xmas 🙄

  • Rebecca_JTaylor Rebecca Taylor (@Rebecca_JTaylor) reported

    @Plusnet was there a problem in the WA7 area last night? My connection kept going on and off from 7pm to about 10:30pm

  • 31djpar David Parsons (@31djpar) reported

    @Plusnet My elderly parents are now 11 days without a landline. No assistance from customer support (3 phone calls one DM). Very poor

  • OstomatePrime Robert Rayat (@OstomatePrime) reported

    @Plusnet Hi, no Internet here. Router is displaying steady orange light despite multiple resets. Your customer service line is closed. Help.