Plusnet

Plusnet Outage Report in Jordanstown, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Jordanstown, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Jordanstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Jordanstown, Northern Ireland 12/01/2025 19:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Jordanstown, Northern Ireland

Latest outage, problems and issue reports in Jordanstown and nearby locations:

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • leeackerley Lee Ackerley (@leeackerley) reported

    @plusnet I've responded with a private message to sort my Grandmas account, but not heard back. Now been without Internet for over 48hrs. Help her pls.

  • martinglester Martin Lester (@martinglester) reported

    @Plusnet Hi, I have made attempts to sign up to FTTP through your site over the last few weeks. Haven't heard anything.. We currently have FTTP through BT so there is not an availability issue. Must have left my details about 4 times. Is there any way I can just complete the order online?

  • kickassduke Kickass Duke (@kickassduke) reported

    @OpenreachHelp I paid through Plusnet and talked to them about it already. They said that I need to talk to you about it. Apparently because the engineer switched the line in the exchange down the road that's what is paid for. It was described on the site as "install a new line".

  • Redpointer456 Richard steel (@Redpointer456) reported

    @Plusnet Don't seem to have any phone signal in Northampton this morning, I've reset the phone but no better. Any issues here this morning please?

  • Paul41218695 paul (@Paul41218695) reported

    @Plusnet not had any Internet for 5 hours what is going on help

  • LCord80 Leon C (@LCord80) reported

    @Plusnet my internet is down since 9pm last night. Could you please advise why? I have dm you and had no response.

  • Ohfishcakes Kraig Ⓥ 🌱 (@Ohfishcakes) reported

    @Plusnet Can I get some help please? I was told by a video game company, that the exchange is putting my ping up higher when I play online. Why am I spending a lot of money for the top package, if this keeps happening.

  • evs_grace Grace Evans (@evs_grace) reported

    @Plusnet I have sent you a Dm requesting support x

  • XeniosPavlou Xenios Pavlou (@XeniosPavlou) reported

    @Plusnet still waiting for an issue regarding an incorrect bill amount which you admitted is wrong. Been waiting 2 weeks for bill to be corrected so I can pay it. Was supposed to have an update today and the issue sorted but still waiting. Please sort it today!

  • MicSTOLTZ37 Michael (@MicSTOLTZ37) reported

    @leeackerley @Plusnet I got no response from support not until someone referred me to a good and kind hacker who help me to reactivate my account back in less than 30 minutes +1(561) 461-9758 WhatsApp or text him Or follow and send him message on Instagram @hack_lord277