Plusnet Outage Report in Jordanstown, Northern Ireland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Jordanstown, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Jordanstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Jordanstown, Northern Ireland
Latest outage, problems and issue reports in Jordanstown and nearby locations:
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
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Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc
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Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Cerrulla
(@derekchapman1) reported
@BridgeeCee @Plusnet I suggest getting a different modem - router. Own brand modems tend to be crap, except BT. I suggest tp-link.
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Richard S
(@Stokesy1966) reported
@2_Wheeled_Wolf @Plusnet @virginmedia They literally ignore what I say and keep sending that ****** message every time. Of course the say if they don’t hear in 28 days they’ll remove the complaint, so I’m going to keep it going. Forever.
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Louise Bennett
(@lougabben) reported
from
Northam, England
@Plusnet It’s not good value when you have charged me 7 times for an international call when the call was to a local landline number! I also don’t appreciate having my integrity questioned by a member of your customer service team. Appalling company.
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Håår we go
(@stippish) reported
@plusnet why do you have no customer service email? Why does your bot have no answers to any questions? Why has my smart cap apparently been exceeded by 300% in ten minutes? Why is my only option to call you, from a band 2 country, which I can't do because of my smart cap? DM ME
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Pharmacist on a Pushbike
(@PPushbike) reported
@Stokesy1966 @virginmedia .@Plusnet seem to be okay. There was a problem when our account was switched over, but that was the fault of OpenReach.
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@2_Wheeled_Wolf 🇪🇺
(@2_Wheeled_Wolf) reported
@Stokesy1966 oh God I really find the 'we understand how frustrating it is to you' so ******* condescending. Getting that **** from @Plusnet for the mess they've created! @virginmedia
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MikeW
(@mikewiow) reported
@TPLINKHelp Quick update: had to turn off the wireless in our @Plusnet Hub1 router (advanced settings), but the Deco M5 units appear to be working a treat 😎 High hopes for more consistent connectivity 👍
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Tony Bonser
(@trapdoorsally) reported
@morriskev @O2 @Plusnet have incredible 30 day SIM only plans Moggins…they use the EE network, you should check them out
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Andy Clark
(@andyigclark) reported
@Plusnet my Internet connection has been dropping out over the weekend and it's now happening every two minutes. The only way to report a problem on your website seems to be to text help, followed by a landline number, which we don't have. Can you please advise?
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Richard S
(@Stokesy1966) reported
@2_Wheeled_Wolf @Plusnet @virginmedia And of course I’d have to ring the ***** up to cancel it and I’d be on hold forever. Might just write to them and cancel then kill the direct debit.