Plusnet

Plusnet Outage Report in Jordanstown, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Jordanstown, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Jordanstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Jordanstown, Northern Ireland 11/25/2025 16:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Jordanstown, Northern Ireland

Latest outage, problems and issue reports in Jordanstown and nearby locations:

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

  • PatrickMBelfast Patrick (@PatrickMBelfast) reported from Belfast, Northern Ireland

    @Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Mojomarm Rebecca 💙 (@Mojomarm) reported

    @Plusnet Hello - router unable to connect to broadband for almost an hour. Have done tests and nothing worked so submitted support request online. How long til someone gets in touch as I have an online meeting later I need to attend?

  • coffey_richard Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland

    @Plusnet my broadband just came back on at 1.15am so that's a downtime of about 1hr or so. Still can't raise a line fault on your website as undergoing maintenance. Strange how broadband suddenly stops and then restarts in this manner. 😐 Never had issues ever until this month.

  • pj_neris PJN (@pj_neris) reported

    BTW I’m not a BT customer nor I downloaded Zoho Assist-Customer app from AppStore. I am with @Plusnet who may wish to look into this. @plusnethelp

  • nadeanne Sinead O'Donnell (@nadeanne) reported

    @Plusnet Hello, thought I’d tweeted this but can’t find it! We’ve got no internet in Yeovil, has been confirmed as a legit issue but no timeline for a fix given. Can you help? Need to know if I need to find a diff wfh location today! Cheers

  • Ashc7 Ashley Copestake 💙 (@Ashc7) reported

    @SamanthaQuek @BritishGas @BritishGasHelp I bought myself out of Sky mobile contract, was awful. No signal at place of work & **** slow even when I had one. Went to Plusnet, fantastic service 👍

  • asmorgan ∆nt (@asmorgan) reported

    @Plusnet Where can I find information on planned outages or actual outages. Please don't send me to that Joey status page, that's always green and hasn't reported anything in 63 days ;) My FTC service went down at midnight last night, did not return until 6am.

  • Tash1ngs Tash Ings 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Tash1ngs) reported

    @Plusnet Hi. Tweeted your other help page last night. My WiFi dropped out constantly. I've had no connection since 6pm yesterday evening. Can somebody assist with that please

  • hepponstall_g Gavin Hepponstall (@hepponstall_g) reported

    @Plusnet terrible wait time 3wks+ to obtain a new connection from plusnet. Stay away from "the best customer service provider" You will not receive your internet even after chasing every freaking day. They will put your issue on hold and off hold without taking action. STAY AWAY!

  • CAontu Chris McHugh (@CAontu) reported

    @Plusnet I’ve been trying to get help from you for over a week now.

  • nadeanne Sinead O'Donnell (@nadeanne) reported

    @Plusnet got no connection in Yeovil Somerset, when we called cust svc we’re told down but no timeline for when back up. Can you advise? Need to know if I need to find another workplace today! Thx