Plusnet

Plusnet Outage Report in Jordanstown, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Jordanstown, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Jordanstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Jordanstown, Northern Ireland 04/01/2026 08:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Jordanstown, Northern Ireland

Latest outage, problems and issue reports in Jordanstown and nearby locations:

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @Plusnet please improve your customer service

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

  • StripeyMiata Jonathan McCormack (@StripeyMiata) reported from Lisburn, Northern Ireland

    @Cruzetavia @TalkTalk @Plusnet Heard that before, but apparently the FTTP support is UK based and not outsourced.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • PatrickMBelfast Patrick (@PatrickMBelfast) reported from Belfast, Northern Ireland

    @Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • stafford3dcakes 3dcakes (@stafford3dcakes) reported

    @Plusnet hi can you advise is the broadband service is down at wv8 1ha codsall area

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported

    @Plusnet We had an engineer visit us not long ago and all was ok going out of the house and I think ok with the external BT line. There was/is a problem that couldn't be identified our end. You will have to read his report.

  • AlanCatterall2 Alan Catterall (@AlanCatterall2) reported

    @Plusnet received my new router today but it hasn't sorted out the problem still no Internet 😡

  • DangleWodge DangleWodge (@DangleWodge) reported

    @Meget_ @Hoderz87 @Grojan3 I went to plusnet they fixed my ****. I'm in a **** area but I still manage 30mbps download and 6mbos upload which is enough to stream well

  • AnonKashmiri kashmiri⁷ (@AnonKashmiri) reported

    @Aff24an I was with voxi. Coverage is ****. So far been with 3, giffgaff, ID, voxi, and now plusnet. The plusnet sim is by far the best

  • Abbievdub Abbie #attenborough4PM (@Abbievdub) reported

    @TalkTalk Nonstop issues with my internet since June and today either no connection or less than 2mbps speed. All you say is it’s the exchange but I never had ANY issues with plusnet here for over two years! This is costing me the earth in mobile data packages

  • NatashaJYoung_x Natasha Young (@NatashaJYoung_x) reported

    @Plusnet hey our internet has just gone off as have a lot of other peoples living in the areas (others are with different providers) are they any problems in M27 area

  • AngSussex RuthStr (@AngSussex) reported

    @SaxonPark @Plusnet I couldn't agree more! These tweets are just insulting when you're not providing the service we're paying for!

  • Greens117 Greens (@Greens117) reported

    @Plusnet hey when are you going to match #skybroadband new ultra speeds ? I can get 500mb down with the compared to your 66mb I don't really want to leave 👍

  • carl_wheatley Carl Wheatley 🦢🐺 (@carl_wheatley) reported

    @Plusnet The router does make a constant whirring noise. Think it may be on its last legs which may have caused this issue. Are you able to send a replacement please?