Plusnet

Plusnet Outage Report in Jordanstown, Northern Ireland

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Jordanstown, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Jordanstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Jordanstown, Northern Ireland 11/18/2025 05:00

November 18: Problems at Plusnet

Plusnet is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Jordanstown, Northern Ireland

Latest outage, problems and issue reports in Jordanstown and nearby locations:

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jf_wayne WayneJF (@jf_wayne) reported

    @Plusnet Great value. Don't think so! I'm a long time customer shoved onto a £42:month 18 month contract without a reminder. A service that drops out at least 8 times a week as well.

  • StripeyMiata Jonathan McCormack (@StripeyMiata) reported from Lisburn, Northern Ireland

    @Cruzetavia @TalkTalk @Plusnet Heard that before, but apparently the FTTP support is UK based and not outsourced.

  • RachEKelly93 Rachel (@RachEKelly93) reported

    @Plusnet I am having issue with my Internet for the last two days and now it is showing orange all the time and I've tired restarting it and nothing is not working

  • bleanaskill Theresa Dickens💙#Rejoin#FBPPR#NASUWT#FBPE🔶🇮🇪 (@bleanaskill) reported

    @Plusnet I am STILL waiting for you to reply to me on Twitter about my lack of service -why is there no way to chat online through the app or website?

  • TimMEsports Tim Masters (@TimMEsports) reported

    @Plusnet No Mike, sorry, I need my issue addressed, not more 'you'll hear from us soon' messages. Especially as I've already heard that twice in the last two days, and on both of those occasions it turned out to be a lie.

  • bleanaskill Theresa Dickens💙#Rejoin#FBPPR#NASUWT#FBPE🔶🇮🇪 (@bleanaskill) reported

    @Plusnet It’s 3 hours since I DM’d you to say I can’t make or receive calls and your help centre closes in 42 minutes - I’d appreciate a response…

  • iseulttt imc (@iseulttt) reported

    @Plusnet my toddler turned our router off at the wall yesterday and since then it has been flashing orange and the broadband light is flashing red. Help!

  • Cruzetavia Cruzetavia (former Gugas Ape) 🎮 (@Cruzetavia) reported

    @StripeyMiata @TalkTalk I've heard their support is dire. Nearly signed up but was warned off. Went with @Plusnet who had brilliant support but unfortunately didn't offer FTTP so moved to BT

  • SRWoody23 Susan Attwood (@SRWoody23) reported

    @Plusnet I’d rather have internet. Day 7 of no internet service from @Plusnet, no communication, and update I requested from bot (no people available) now says to be fixed in 14 days. I’m in a town of 100,000 people, not a remote corner of the world

  • theNewsfox Newsfox (@theNewsfox) reported

    @Plusnet I would like to cancel BT Sport can you help with this ?