Plusnet Outage Report in Antrim and Newtownabbey, Northern Ireland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
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E-mailProblems in the last 24 hours in Antrim and Newtownabbey, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Antrim and Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Antrim and Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Antrim and Newtownabbey and nearby locations:
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Zos
(@ThinkingBlue) reported
from
Antrim and Newtownabbey, Northern Ireland
@Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes
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Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
@Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc
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inkedup_britishjamaican
(@inkedcaribbean) reported
from
Belfast, Northern Ireland
@Plusnet please improve your customer service
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Gem
(@gemmacaddell86) reported
from
Castlereagh, Northern Ireland
Saturday night to enjoy tv with willow not here and plusnet not working, awesome
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Patrick
(@PatrickMBelfast) reported
from
Belfast, Northern Ireland
@Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?
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Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Kosa
(@kosarob8) reported
@Plusnet Morning, how could I get a newer HUB for my internet connection? I have Plusnet Hub ONE (signal levels are shocking sometimes) but I cannot put this into modem mode only. I have my own wireless AP and would like to use that instead. Can we sort this, please?
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Mike Griffith
(@MikeGriffith9) reported
@Plusnet trying to upgrade my broadband but I get a message saying - cannot make any changes whilst there is a phone order in progress - not aware of any orders; help pls
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Pauline Delaney
(@Pauline79190767) reported
This via text: Hi, it's the PlusNet Diagnostics bot here. Our diagnostic testing has found that your broadband service is being affected by a network problem in your area. Network issues are usually resolved in 4 hours. Thank you for your patience whilst the problem is fixed.
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Austin Powers
(@AustinP39032121) reported
@Ofcom @Plusnet why are broadband and phone providers allowed to raise prices by £6+ a month after signing a new 18 month contract? It’s very unfair and terrible practice that need’s to be stopped
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🐾 🐈⬛ චᆽච Lucky Nigel Cat චᆽච 🐈⬛ 🐾
(@VictorMeldraw) reported
@Plusnet OMG 14.4% rise U R even more 'less competitive'. I can get faster 'Full Fibre' cheaper / potentially fixed price + little rise at end. (vs fibre part way & more rises) Guess my mobile will be less competitive when I hear from you. (signal was bad today, got E on phone!!
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Jim Millen
(@jim_millen) reported
@EleanorDallaway 4G/5G router and a 30-day SIM only data contract prob your best bet. Best deals are with MVNOs, make sure the underlying network is one with a good signal at your location. Hope Plusnet get their act together & sort it for you!
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Tooting Tony
(@tony_tooting) reported
Broadband with @JohnLewisRetail via @Plusnet happy. JL cease providing broadband. Arrange to continue with @Plusnet series of problems. No broadband for 10 days. Not happy
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Ray
(@Ray60107381) reported
@Plusnet just signed a new contract and within a month Plusnet jack the price up. Well i’ll see out this contract then i’ll never use Plusnet again and, i will make sure the public via Social media are aware of this sharp practice!
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Bill Pearson
(@ttwep) reported
@Plusnet why are you still trying to take payment from me? I closed the account 6 weeks ago and I’m still getting bills. Worse, I can’t contact you as you don’t recognise the number in your system so can’t “chat” with your system. Help!
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Tim Porter
(@timporteruk) reported
@DanWoodger Don’t get me started! They are the worst of the worst in a multitude of ways. I’ve been a Plusnet / Freeview customer ever since and would never go back to Virgin EVER! Best of luck getting out!