Plusnet

Plusnet Outage Report in Antrim and Newtownabbey, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Antrim and Newtownabbey, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Antrim and Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Antrim and Newtownabbey, Northern Ireland 04/18/2025 00:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Antrim and Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Antrim and Newtownabbey and nearby locations:

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • cameronvtait cameron. (@cameronvtait) reported

    @Plusnet @plusnethelp are by far the worst broadband provider out there.

  • 57u S̕t̴u̕ (@57u) reported

    @Plusnet Broadband issues? Makes working from home a little difficult! Give us an update?

  • cornishbirder Geoff Barter 〓〓 🇪🇺 (@cornishbirder) reported

    @sferguk @SkyUK switched to Plusnet , Sky was awful

  • westfieldeditor David 🇮🇪🇪🇺 (@westfieldeditor) reported

    @Plusnet Even better yet. Customer service in Leeds said could reconnect now, only for Sheffield dept to turn round and say 12 more days at least! Get a sodding grip.

  • louisedrayton Louise Drayton (@louisedrayton) reported

    @Plusnet Hi, I DM’d you 4 hours ago but not had a response and still have no internet. Are you able to help please?

  • HLouise1610 H,loux 💫 (@HLouise1610) reported

    Cant wait until our contract is up with @Plusnet next month! Worst wifi connection Ive ever known! It's impossible for me to stream at night and I am constantly reconnecting my laptop! had to reset it 4 times in the last hour! SICK OF IT!

  • veryoldbilly Bill Swan (@veryoldbilly) reported

    @plusnethelp @Plusnet My home phone line still not working. I've tried your online phone checker - 'The result of your line check is unclear'. Please help asap.

  • skyecottage Skye Luxury Cottages (@skyecottage) reported

    @Plusnet WiFi is down in our flat and we've tried all your suggestions. Used to be able to phone you. Is there an outage at IV3 5DA?

  • GilesMeehan Giles Meehan (@GilesMeehan) reported

    @Plusnet I would, but the link doesn't work

  • cursormundi Brian McMahon (@cursormundi) reported

    Outage continues, affecting also the local convenience store/post office et al. If @Plusnet rely on @BT_Openreach to swap out dead batteries from roadside cabinets and they in turn rely on the power company to provide uninterrupted power , who is the power company?