Plusnet

Plusnet Outage Report in Antrim and Newtownabbey, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Antrim and Newtownabbey, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Antrim and Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Antrim and Newtownabbey, Northern Ireland 03/23/2026 15:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Antrim and Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Antrim and Newtownabbey and nearby locations:

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • PiyushKSharma28 Piyush Sharma (@PiyushKSharma28) reported

    @Plusnet Done all that.. even tested 2 other routers.. fault seems to be at Plusnet's end.. do you have any outage going in BN12 postcode

  • Plusnet Plusnet (@Plusnet) reported

    @JohnFin75257340 Hi John, our mobile network doesn't support the use of short code numbers I'm afraid. I'm really sorry if that disappoints. - Adam - Plusnet Sheffield

  • georgeandbungle Kev Gerbil (@georgeandbungle) reported

    @Plusnet Internet's down YET Again Every Time it rains heavily. I'm begining to think it's time to switch back to Virgin Media, Can I cancel for free as this service is not fit for purpose ?

  • bahahama keeping it real (@bahahama) reported

    @Plusnet My Internet an phone was down for over a month an plusnet did nothing to fix it..Will never use them again 😒

  • quinacosatu Cristina Riudoms (@quinacosatu) reported

    After 8 year as a customer I am leaving @Plusnet, you are not allowing to dispute an unreasonable charge because an @OpenreachHelp engineer has lied. You do not give any option, leaving the customer unprotected from @WeAreOpenreach abusive claims

  • paulmck1963 paulmckeever (@paulmck1963) reported

    @Plusnet if you live in london w11 4tw do not go near plusnet absolutely crap

  • SammyAEC Sammy 🥭 (@SammyAEC) reported

    @Plusnet Broadband and WiFi lights are green but no light on Internet? Please help

  • Colleeneades1 Colleen eades (@Colleeneades1) reported

    @Plusnet This has been raised since March, we are on your 3rd router, open reach has informed plusnet there is no problem in our property. I feel that plusnet is reducing upload speed

  • NickMoyes NickMoyes (@NickMoyes) reported

    @Plusnet I feel we are going round in circles here. I finally reactivated my old Hotmail account. In those critical messages from you it's clear you NEVER once emailed my #PlusNet account, but you've happily send monthly bills to both. But I've explained to Anoush by email and it's OK now

  • MissFindAndSeek Find And Seek (@MissFindAndSeek) reported

    @Plusnet Broadband is down for the second time this week, normally pretty reliable but the past two days it keeps dropping.