Plusnet

Plusnet Outage Report in Antrim and Newtownabbey, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Antrim and Newtownabbey, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Antrim and Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Antrim and Newtownabbey, Northern Ireland 12/11/2025 17:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Antrim and Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Antrim and Newtownabbey and nearby locations:

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

  • PatrickMBelfast Patrick (@PatrickMBelfast) reported from Belfast, Northern Ireland

    @Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LauraBlondie Laura Davison (@LauraBlondie) reported

    @Plusnet Is the internet down in Macclesfield today or is it a problem my side? Had no connection for 2 hrs now.

  • cwoodhead74 Skintypoos (@cwoodhead74) reported

    @plusnethelp What’s the point of having plusnet help if you just point me somewhere else? Shouldn’t you help?

  • GtiJazzBlue Paul Davis (@GtiJazzBlue) reported

    Might be time to switch our phone & broadband from @SkyUK had a comparison quote to switch to @Plusnet & Sky can't match it, been with them since they bought out BE - Question is are they worth the extra £54 a year for the same Package. Been a Happy Customer - opinions welcome.

  • dretweek Andreas Martens (@dretweek) reported

    Almost didn't switch to @Plusnet due to their crap password policy. Max length 16 chars? No pasting in the confirmation field? #Backwards

  • Elithriss Elithris (@Elithriss) reported

    ten minutes into trying to load 1 ******* image. yet again, great service from @Plusnet!

  • SEMags_ADulwich SE Mags | Around Dulwich (@SEMags_ADulwich) reported

    So annoyed with @Plusnet. They managed to take my money in the 10 Feb, but didn’t process my order. Unfortunately I didn’t get in to the automated system! So now it’s back to the start again. Cancelled. Awful service.

  • GarveyCarmen Carmen Garvey (@GarveyCarmen) reported

    @Plusnet Refund confirmed and chased up by Chris and Noor. It arrived today, so thanks very much for your help. Maybe it could have been dealt with more quickly with one two way email, rather than dozens of multiplatform comms.

  • Simulasoph Simulasoph (@Simulasoph) reported

    I plugged the new router in and 5 minutes later I am using it. It really was that simple. I confirmed that I would like them to send me one less than 24 hours ago. Now, how was the service last time you called BT, TalkTalk, PlusNet or any other about a connection problem?🧐🙃

  • SamuelSloane1 Samuel Sloane (@SamuelSloane1) reported

    @Plusnet havent had any internet since early this morning .could you tell me if you have any problems in the swansea area ?

  • legendkiller2k8 LegendKiller2k ⚪ (@legendkiller2k8) reported

    Spiteful company @Plusnet cutting me off at 1am because I'm leaving you. One way to ensure I'll never return to you. You're supposed to wait for @OpenreachHelp to change the connection at cabinet @Ofcom will be notified