Plusnet

Plusnet Outage Report in Antrim and Newtownabbey, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Antrim and Newtownabbey, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Antrim and Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Antrim and Newtownabbey, Northern Ireland 05/09/2025 04:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Antrim and Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Antrim and Newtownabbey and nearby locations:

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • munchiewitch1 Ann Baxter (@munchiewitch1) reported

    @Plusnet help please cant get on to account, to renew and pay bill.

  • mcooper5318008 Matt Cooper 💙 #NHSPay15 #BLM #XR #LoveRageRebel (@mcooper5318008) reported

    Hi @Plusnet As a customer of yours, I'd like to know that you will not be advertising with GB news? #DontFundGBNews

  • DrCJ_Houldcroft Dr CJ Houldcroft 🕷️ (@DrCJ_Houldcroft) reported

    @Plusnet @plusnethelp I've been on hold to you for 25 mins, trying to get the cost of my contract reduced (price offered is 50% higher than competitors!) and I STILL can't get through - tell me why I shouldn't just cancel and go for NOW broadband please?!

  • samdonnachie Sam Donnachie (@samdonnachie) reported

    Fix your broadband @Plusnet

  • twwooer Sheridan Birtwistle (@twwooer) reported

    So much for #PlusNet’s “legendary” customer service

  • hr_darren A better Wales is Possible (@hr_darren) reported

    @AndrewMorganRCT @skytv I had the same and moved to Plusnet... Their customer service is excellent.

  • cohoux Bones (@cohoux) reported

    upload speed keeps dropping **** plusnet

  • CarenL1981 Caren Leatherland (@CarenL1981) reported

    @Plusnet I have had internet with yourselves for about 2 weeks & it’s been shocking. WiFi disconnecting 6 times plus a day, constant buffering. Please help.

  • jimscullion Seumas Ó Scolláin🍒 (@jimscullion) reported

    Hey @Plusnet . I like your service and prices, but if you advertise with GB News I'll find another mobile company #DontFundGBNews

  • hjames2018 @RockPaperWater (@hjames2018) reported

    @Plusnet why haven't you replied to my query why you've tripled fees 7 months in to an 18 month contract, based on previous usage so no surprises to you in unexpected usage my side of things. I contacted you on the help side of twitter, (not helpful at all). I'm leaving.