Plusnet

Plusnet Outage Report in Belfast, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Belfast, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Belfast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Belfast, Northern Ireland 02/25/2026 15:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Belfast, Northern Ireland

Latest outage, problems and issue reports in Belfast and nearby locations:

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • bucketinabag Tom - @boxroomart 📷 (@bucketinabag) reported

    Hi @Plusnet I've been having my broadband drop out almost daily for the past week. Was wondering how to request a new router since I've been with you years and think it may be the issue? Line seems fine. Couldn't find the info on the website

  • 100NUGNICK Nick Dunn (@100NUGNICK) reported

    @CollectsJames I got around the same issue using the plusnet router as dummy router and getting a netgear for my main router

  • CarolMHobbs Carol Hobbs 💙 (@CarolMHobbs) reported

    @Plusnet came to you years ago because of your fab customer service and broadband speed we have poor broadband a call yesterday tried to rectify it and promised a call back at 9am this morning to check its working no callback and internet still poor

  • Plusnet Plusnet (@Plusnet) reported

    @Callum_Povey Hi there Callum and I'm sorry to hear about the issue. Please send us a DM with either your username or the full postcode and we'll be able to check on that for you. - Adam - Plusnet Sheffield

  • McGeorgeOfTheJ1 McGeorgeOfTheJungle (@McGeorgeOfTheJ1) reported

    @Plusnet What is the deal with the daily reset at 2am for the last few days? The typical (user request) reason, when it wasn't. God damn annoying yet again. Over a year since I came to you, I had 2 months of great service, the last 11 months have been terrible.

  • zooloopenguin22 Zoe Povey (@zooloopenguin22) reported

    @Plusnet plusnet. Half the time our Internet is slow or choppy. And today..of all days when we're stuck at home. We have had no Internet for 3 and half hours. And your help advise...turn it off and on again 😑 unacceptable!!

  • NeilC43411592 Neil C (@NeilC43411592) reported

    @OpenreachHelp we have had no @Plusnet broadband since 18th Nov. The ETR has been pushed back week after week. Apparently a ‘major service outage’ however none of our neighbours affected. Does #openreach not take any accountability in fixing problems? When will this be fixed?

  • Kingston3468 Kingston (@Kingston3468) reported

    @Plusnet No response from #plusnet re compensation for nearly two weeks without internet or phone line. How daft I was to expect a decent service.

  • BHumankindShop Be Humankind (@BHumankindShop) reported

    @Plusnet awful internet service since we switched to you! Ruined much of our Christmas entertainment 😖

  • luongtings Luong Ngu (@luongtings) reported

    @Plusnet I need some help, internet has been down since yesterday evening