Plusnet

Plusnet Outage Report in Belfast, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Belfast, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Belfast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Belfast, Northern Ireland 01/27/2026 22:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Belfast, Northern Ireland

Latest outage, problems and issue reports in Belfast and nearby locations:

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

  • PatrickMBelfast Patrick (@PatrickMBelfast) reported from Belfast, Northern Ireland

    @Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @Plusnet please improve your customer service

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

  • StripeyMiata Jonathan McCormack (@StripeyMiata) reported from Lisburn, Northern Ireland

    @Cruzetavia @TalkTalk @Plusnet Heard that before, but apparently the FTTP support is UK based and not outsourced.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jonb4g jon winter (@jonb4g) reported

    @TruthTalkingMav Explains why Maureen isn’t thinking straight, poor plusnet broadband

  • NoraHutson Weathergirl #FBPE #FBPPR #FBPA 🇪🇺🔶 💙 (@NoraHutson) reported

    @KBGreyhoundlady @_loves_dogs Glad it’s sorted. We had VM at our last place for years but v expensive, kept trying to put it up, regular pestering sales calls, v poor customer service, quite a lot of outage. When we left took me a year to get final bill sorted. No probs with Plusnet,easy to contact.

  • susierabin susie rabin (@susierabin) reported

    @Plusnet Hi Emily. I can DM you further details - however as my parents did not set up a @Plusnet account & your own customer service admit their account was illegally seized they do not have a plusnet account user name..

  • Canfan75 Nick West (@Canfan75) reported

    @Plusnet From my personal experience, the only award that you will win is for the worst possible service and a complete disregard for your customers

  • ADMason Andy Mason (@ADMason) reported

    @Plusnet Hi, are there any known broadband issues in the BS30 area, please? Been very unreliable all day, which isn’t ideal when two of us are working from home. Thanks in advance!

  • stuartj_hunt Stuart Hunt (@stuartj_hunt) reported

    @Plusnet is there a broadband issue in the Sandbach area. Connection is continuously dropping out?

  • green_feline Dawn 💙🐾📚🌿🐝🍂 👶 (@green_feline) reported

    @Plusnet please could you help me? I've been unable to make or receive calls with your mobile service for 3 days now, online chat just says to call you which I can't!!!

  • PushyRiot_ Pushy Riot 🖤 (@PushyRiot_) reported

    @Plusnet I keep getting a billing failed website coming up on only certain websites, even though my bill is paid. My account now says I owe £65?! Very confused. Help!

  • Tracymilly01 Tracy (@Tracymilly01) reported

    @plusnet Waiting since Friday for my phone number to activate, no network. Numerous calls made to customer services. No help whatsoever. End of another day & still waiting for number to activate. Does anyone actually know what is wrong. Said 1 day to activate. Horrendous !

  • ElinorBirri Elinor Birri (@ElinorBirri) reported

    @Plusnet my phone keeps telling me to reinsert the SIM so that I can keep using imessage and Facetime, but doing so doesn't stop the problem recurring. imessage and Facetime are sporadically not working.