Plusnet outages and service status in Belfast, Northern Ireland

Problems in the last 24 hours in Belfast, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Belfast, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Belfast, Northern Ireland

Latest outage, problems and issue reports in Belfast and nearby locations:

• 
  Gem (@gemmacaddell86) reported 8 minutes ago from Castlereagh, Northern Ireland

  Saturday night to enjoy tv with willow not here and plusnet not working, awesome

• 
  Philip I Wilson (@internetsense) reported 9 minutes ago from Belfast, Northern Ireland

  @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

• 
  Patrick (@PatrickMBelfast) reported 12 minutes ago from Belfast, Northern Ireland

  @Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?

• 
  Paul Reid (@PaulReid74) reported 17 minutes ago from Dundonald, Northern Ireland

  @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

• 
  Jonathan McCormack (@StripeyMiata) reported 20 minutes ago from Lisburn, Northern Ireland

  @Cruzetavia @TalkTalk @Plusnet Heard that before, but apparently the FTTP support is UK based and not outsourced.

• 
  inkedup_britishjamaican (@inkedcaribbean) reported 22 minutes ago from Belfast, Northern Ireland

  @Plusnet please improve your customer service

• 
  Zos (@ThinkingBlue) reported 31 minutes ago from Antrim and Newtownabbey, Northern Ireland

  @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

• 
  itconor (@itconor) reported 37 minutes ago from Comber, Northern Ireland

  @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

• 
  Cat Taylor (@cattt82) reported 41 minutes ago from Jordanstown, Northern Ireland

  @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

• 
  Paul Reid (@PaulReid74) reported 47 minutes ago from Dundonald, Northern Ireland

  @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

• 
  Nigel Ivy (@nigelivy) reported 57 minutes ago from Belfast, Northern Ireland

  @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Abi (@AbiSpurs26) reported 8 minutes ago

  Has anypne else's @Plusnet gone down

• 
  Kyle Ralph (@KyleRalphtdtr) reported 9 minutes ago

  @Plusnet hi, been doing some bandwidth speed test lately as I feel my internet has slowed down and the most I’ve seen is 400mb/s when I’m paying for a 1000mb/s

• 
  Pete Jackson #FBPE🐟🌻🇺🇦💙🐝🇪🇺🐾🍻👋 (@PeteJ134) reported 12 minutes ago

  @Plusnet Disgusting practice fining my 91yo mother for cancelling her phone service early due to moving home for health reasons. No sympathy shown by your staff either. Cold heartless company.

• 
  Jacqui Langstead (@mizpah68) reported 14 minutes ago

  @Plusnet I'm fed up of hearing people in my lane moving over to full fibre broadband when i'm still stuck on the old network with very poor service. When will mine be switched. Don't tell me to phone as i am fed up calling and waiting to be answered

• 
  ImDEADasHell (@LeoIncorp) reported 14 minutes ago

  @Plusnet Hello! I recently bought a phone off eBay and it said it was locked to your provider! It says it’s still locked but has no name of what provider. Is there a way you can contact me and help me unlock it? Thanks!

• 
  gazza (@ShaunGaz) reported 15 minutes ago

  @Plusnet u closed im still working dog shite - what a crap service and put the charges up...My evening shite cause of planet plusnet

• 
  GM Mark Howitt (@MarkHowitt) reported 16 minutes ago

  @Plusnet Poor overall @Plusnet couldn't even give me some credit for overcharging me... may have to go to @Ofcom

• 
  Big Dave (@bigdavesnokia) reported 21 minutes ago

  @ArmchairAdml Got my mum Plusnet full fibre 145 package for 25 quid (existing customer 2Y contract) and 1p mobile 1000 mins and 10gb data for £7.20 recently (no contract). She's 82 and makes most of her calls on WhatsApp and telegram nowadays anyway. Did have to do away with the landline tho.

• 
  mandy (@mandy83906280) reported 25 minutes ago

  @Benleo They, Virgin media are terrible. I'm with Plusnet now, wonderful customer service, always speak to an English person in UK, they pick up quick too.

• 
  Anneli Lort (@annelilort) reported 25 minutes ago

  @Plusnet another weekend, another two days of my wifi dropping out constantly. I’ve gone through the help text service, twice now, and still no difference. It’s gone beyond a joke.