Plusnet

Plusnet Outage Report in Belfast, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Belfast, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Belfast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Belfast, Northern Ireland 12/26/2025 07:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Belfast, Northern Ireland

Latest outage, problems and issue reports in Belfast and nearby locations:

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • wakeycakey Liz Woodruff (@wakeycakey) reported

    @Plusnet for over a year I’ve been trying to move my bill date and the account has an error, two support calls logged since 26/06 and both missed the sla’s you set and still no response, customer service is dreadful not sure how you have won awards !

  • EmmaSayers1 Emma Sayers (@EmmaSayers1) reported

    @Plusnet Currently dealing with faulty internet - red flashing B- help please e

  • snalty sam (@snalty) reported

    @eepgjd @Plusnet Our BT broadband is down in s6 too so I imagine it's a broader @OpenreachHelp problem.

  • JasonFl37429791 Jason Fleming (@JasonFl37429791) reported

    @Plusnet internet down CH5 3SL. Can you contact me regarding this. I work from home and will lose money if this isn't sorted soon!!

  • SampaTasha Natasha Mulenga (@SampaTasha) reported

    I need to change internet providers because the way @plusnet decided to shame me in front of a celebrity today! Bad enough the internet cut when I was saying bye to TWICE! But today! I am so angry I could cry. Plusnet I will never forgive you for the way you have disgraced me.

  • joe__ratcliffe Joe Ratcliffe (@joe__ratcliffe) reported

    @Plusnet please can you help me find my landline number?

  • Master_P1 Puneet Prakash (@Master_P1) reported

    @Plusnet worst service ever. New installation has taken over a month, with 4 engineers visits which have fizzled out to nothing. Both Plusnet and OpenReach blaming each other.

  • ExxLxxM Emma (@ExxLxxM) reported

    @Plusnet @fivelittledoves ******* usless company. Not even at my old address any more but you're gonna charge me again. How about you train your employees to tell people about the 14 day cancellation period instead of just saying 'yep i can cancel it at any time for you'

  • BunnySuicida Martin S Dixon 💙 ART CALLUX (@BunnySuicida) reported

    Hello, @Plusnet. I live in the S75 postcode and have no internet access since this morning. Is there a larger outage in the area?

  • eepgjd Gary Dickson (@eepgjd) reported

    @Plusnet broadband down in Sheffield S6. Is this a general problem or just me? Rebooting router didn't help.