Plusnet

Plusnet Outage Report in Belfast, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Belfast, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Belfast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Belfast, Northern Ireland 12/18/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Belfast, Northern Ireland

Latest outage, problems and issue reports in Belfast and nearby locations:

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • leah_tallentire Leah Tallentire (@leah_tallentire) reported

    @plusnethelp very disappointed in plusnet, I've rang twice on landlines (plusnet) kept cutting me off, rang from mobile, I spoke to a lady couldn't help, put me on hold then cut me off. No call back. Very bad customer service.

  • MartinH7162 Martin Hughes (@MartinH7162) reported

    @Plusnet just in case the plusnet help account isn't being monitored (as my DM has not been seen yet)

  • DannyPa82681611 Danny Parker (@DannyPa82681611) reported

    @Plusnet @SkintDad Your Internet is rubbish, stay away from it people it cuts off at least 3 times a day! Its been off over an hour now and still won't come on! I will be switching over to a more reliable company now. Absolute shocking service.

  • QGreen43 QueenOfGreen43 🇬🇧🇬🇧 (@QGreen43) reported

    @Plusnet @bt_uk @CompAtSch what's going on with yr site??? I can't get to the home page, and I keep getting pages coming up that won't load saying "failed billing"....my acct is up to date....is there some server problem??

  • joethomasld Joe (@joethomasld) reported

    @bt_uk @Ofcom Surely selling us Digital voice with our new FTTP line (transferring from Plusnet) then giving us a new number/not being able to transfer our number from Plusnet because of porting issues.. and then putting a new random number on our old copper is false advertising?

  • snibbo7 Mand (@snibbo7) reported

    @plusnethelp Now all out of data for 1 child from tethering 1 of our plusnet mobiles as still no broadband service. Appalling customer service to be told you won’t help when we’re trying to home school and work.

  • snibbo7 Mand (@snibbo7) reported

    @Plusnet Our plusnet broadband is broken and plusnet won’t give us free data Bolt ons to try and tether our 4 plusnet mobiles. 1 child and 1 adult now unable to work and really unimpressed with @plusnethelp and @Plusnet’s commitment to helping home schooling

  • stuart_lucas9 Stu (@stuart_lucas9) reported

    @Plusnet is the worst broadband about, thought sky was bad, nope plummet is even worse despite supposedly having the fibre package, shocking @plusnethelp

  • CakesChaos Lord Chaos of Cake (@CakesChaos) reported

    Welp.... this net issue got worse :S Ususal 55/11, was 32/0.6 this morning. NOW 0.00/0.6 @Plusnet STILL waiting for a god damned call back!

  • DannyPa82681611 Danny Parker (@DannyPa82681611) reported

    @Plusnet Your Internet is rubbish, stay away from it people it cuts off at least 3 times a day! Its been off over an hour now and still won't come on! I will be switching over to a more reliable company now. Absolute shocking service.