Plusnet Outage Report in Belfast, Northern Ireland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Belfast, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Belfast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Belfast, Northern Ireland
Latest outage, problems and issue reports in Belfast and nearby locations:
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inkedup_britishjamaican
(@inkedcaribbean) reported
from
Belfast, Northern Ireland
@Plusnet please improve your customer service
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
@Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc
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Zos
(@ThinkingBlue) reported
from
Antrim and Newtownabbey, Northern Ireland
@Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes
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Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
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Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
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Gem
(@gemmacaddell86) reported
from
Castlereagh, Northern Ireland
Saturday night to enjoy tv with willow not here and plusnet not working, awesome
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Patrick
(@PatrickMBelfast) reported
from
Belfast, Northern Ireland
@Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jim
(@honesttruth__) reported
@plusnet do you have online chat support that isn't twitter?
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Slam
(@BaddBadger) reported
Can any of my UK mates recommend me an internet provider to change to? I'm tired of TalkTalks shady practises. I just want the cheapest there is with minimum issues or downtime. So PlusNet can also **** right off.
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Sam
(@someothersam) reported
I’m guessing someone your end messed up @Plusnet? Judging from the fact my internet’s gone down, and a bunch of other people on here are saying the same. It’s happening more and more frequently atm. I’d expect better of a service I pay decent money for.
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🏳️🌈Dean Ashford🏳️🌈
(@Play_Ruff) reported
@Plusnet We pay for 36Mbps (fastest our property can get unfortunately), with a minimum guarantee of 20Mbps, but we're often down at 8-16, or in bad spots at 1-3, and they just tell us its wifi. Contract or not, Ofcom Broadband Speed Code of Practice lets us leave if this continues.
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Michael de Groot
(@stayingaliveuk) reported
Looks like @Plusnet have another outage going on. Broadband dropping in and out. Phone line faulty, crackle on the line, when I try to check if it has cleared just by picking up the phone Broadband drops out. I can see similar tweets and community forum posts confirming the same?
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maths_teacherNW
(@maths_teacherNW) reported
@plusnet are you having internet issues in the BB9 area? Mine has gone off totally this morning. (Happening too often)
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Kim Rapper 💙
(@Rapsta65) reported
@gardner_abi @Plusnet @plusnethelp Dread to think how some people are coping with this ongoing problem of no service! I've had no service since last Weds.I'm predominantly housebound & rely heavily on landline & online connections. Companies need a back up service when outages occur, ESPECIALLY for vulnerable ones
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💙 Michael of Sussex 🇬🇧🇮🇪🇪🇺🏳️🌈
(@MCY1X) reported
Dear @Plusnet As a soon to be ex-customer, I shall be telling everyone I know how my #broadband has suddenly got substantially worse since I told you I was changing providers. I shall also be changing my Mum’s provider too, and neither of us will ever come back to you. #PlusNet
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Plusnet
(@Plusnet) reported
@owenblacker Hi Owen, I'm sorry to hear that you have been having problems with your connection today. Is it the same problem that you had prior to installing the new hub? Regards, Emily Plusnet Leeds 🌞
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Michael de Groot
(@stayingaliveuk) reported
@Plusnet Engineer booked for tomorrow but possibly pointless if it is a national outage. Problem started at 11.14am.