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Plusnet

Plusnet Outage Report in Belfast, Northern Ireland

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Belfast, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Belfast, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Belfast, Northern Ireland

Latest outage, problems and issue reports in Belfast and nearby locations:

  • PaulReid74
    Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • cattt82
    Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74
    Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MARKBOOTH7
    MARK BOOTH (@MARKBOOTH7) reported

    @Plusnet Total blackout at 4PM yesterday, called C.S. and advised there was a problem and not could do nothing about it, informed it may be fixed by next Tuesday? Nonsense service especially when trying to WFH so asked if they could supply a 4G modem like BT does? was told NO

  • danoggly
    Dan Oggly (@danoggly) reported

    @Plusnet Are there internet problems in BH14? The phone is working but no internet?

  • eclectic_space
    eclectic space (@eclectic_space) reported

    @Plusnet Is the mobile network down? I have no signal, was working fine earlier.

  • redmeister81
    Chris (@redmeister81) reported

    @altrinchamhq @Plusnet Fine here. Is it slow or something?

  • MARKBOOTH7
    MARK BOOTH (@MARKBOOTH7) reported

    @Plusnet total blackout since 4PM yesterday and was told basically sorry nothing we can do, may be fixed by Tuesday next week? What kind of nonsense is this?

  • 19hill72
    Steven Douglas (@19hill72) reported

    @Plusnet Is there a problem with your service in the Ne34 area constantly losing connection since last night

  • ultraman_ginger
    Twisted Tea Shep (@ultraman_ginger) reported

    @STEcopywriting Don't know what it's like now, but when I used to work for BT, we had all kinds of problems as TalkTalk would half-arse installations and the whole phone line would have to be yanked out. PlusNet have been lovely. Ours isn't as fast as the Virgin, but customer service is ideal.

  • thebillycasper
    Billy Casper (@thebillycasper) reported

    @Plusnet Still no service, was on the helpline at 8am, looks like another weekend without any Broadband.

  • BenWalker4
    Ben Walker (@BenWalker4) reported

    @Plusnet Hello, I spoke with your customer service colleagues by phone and they’re on it. Thanks.

  • CSM76
    wash your sprouts with soap and water 💙 (@CSM76) reported

    @gfaz81 We're with Plusnet and it's bomb proof. Way better than Sky and TalkTalk that we've had before. I bypass their crap router though and use a Deco WiFi mesh.