Plusnet

Plusnet Outage Report in Belfast, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Belfast, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Belfast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Belfast, Northern Ireland 01/23/2026 00:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Belfast, Northern Ireland

Latest outage, problems and issue reports in Belfast and nearby locations:

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Hedgewise Kathryn Allen OUSA (@Hedgewise) reported

    I managed to get through to plusnet customer service - the transfer will now happen on the 30th But they'd sent me emails that haven't arrived (he failed to get one through while I was on the phone - except via the John Lewis account) and don't know why for that either *frets*

  • janebryant59 Jane Bryant (@janebryant59) reported

    @Plusnet I have a problem with my landline and my mobile is currently unable to receive calls due to a battery fault. I was advised to contact you by the man trying to help me.

  • harryessex Harry King (@harryessex) reported

    @Plusnet past 36hr non stop@issues with broadband , cant talk to person just getting stupid text messages .Sort the mess please!

  • yaasircheema Muhammad Yasir (@yaasircheema) reported

    @Plusnet my broadband is down from 3 days and your customers service is not helpful at all. @plusnethelp what is the best way to complain about this situation.

  • DavieIrwin Davie 🏴󠁧󠁢󠁳󠁣󠁴󠁿 📸 (@DavieIrwin) reported

    @Plusnet vulnerable elderly Mother in law's broadband down for 40 days, f-o-r-t-y daaays. This was back in August. You have since confirmed that through the compensation scheme she is due £377.94, confirmed on the 21st of November. Still no sign of the cheque. #Shambles

  • iNemesis__ Dan // Nemesis (@iNemesis__) reported

    @Simon_V_RadioDJ @Plusnet I'mma go with a company I can get 900 down 600 up for £40

  • Jason_Cambs Jason (@Jason_Cambs) reported

    @simonbg12 @JohnLewisRetail @Plusnet Too be honest Simon, they’ve just charged me £218 for 4 months left on my contract, cancellation fee as I’m jumping ship to BT. My monthly bill is £31 which I questioned with JL but I was assured I’m not being overcharged! I reckon i am and can’t wait to go after loyal service!

  • welshie_girl_ welshie_girl (@welshie_girl_) reported

    Really pissed off with @Plusnet right now! I've been having issues with my broadband for over a week and was told it was resolved. Now on my last day I'm unable to say goodbye to colleagues due to no Internet! 🤬😡

  • 2468MWay Stop Hogging That Lane (@2468MWay) reported

    @Plusnet there's an outstanding account on my credit file for £50 but I've never had Plusnet I've always had @VodafoneUK 17yrs and more recently @O2 as Vodafone got to Greedy can you advise ??

  • JimJam_Binks S (@JimJam_Binks) reported

    @Plusnet This was many days ago. Never even got to connecting services because of all the delays that Plusnet didn't bother informing me of. Finally got through after over an hour wait and cancelled everything.