Plusnet Outage Report in Belfast, Northern Ireland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Belfast, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Belfast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Belfast, Northern Ireland
Latest outage, problems and issue reports in Belfast and nearby locations:
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
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Zos
(@ThinkingBlue) reported
from
Antrim and Newtownabbey, Northern Ireland
@Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes
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Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
@Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc
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Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
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Gem
(@gemmacaddell86) reported
from
Castlereagh, Northern Ireland
Saturday night to enjoy tv with willow not here and plusnet not working, awesome
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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frank
(@frank10743117) reported
@Plusnet when are you gonna fix my crap wifi
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Alice Kershberg
(@alice_kershberg) reported
@Plusnet There is still no working internet, I have just called customer service to tell me that the system says the issue was fixed, however the test he has run on the system says it is not. He advised I call back on Monday. I have never had 3 days on no internet with any other company
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Steven Brewerton
(@StevenBrewerton) reported
@bt_uk Why settle for anyone else?? Because over the last 4 days I’ve tried to order a new BT service 3 times and each time it’s been cancelled by your system. So, think I’ll settle for someone else who has managed to set up and account and connect me in 24 hours. Kudos @Plusnet
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Antony Nomis
(@antony_nomis) reported
@Plusnet I’ve sent you a message - the issue is with total dropouts of Internet regardless of where the router or I am.
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Bindi Pandya
(@binderella1) reported
@Plusnet I intermittently experience a loud screeching noise when on a mobile call. I’ve replaced the phone twice which hasn’t helped. I’ve been advised it isn’t an issue with the phone but with the network. I have seen discussion threads from others saying the same. Please help.
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Gazzahz
(@gazzahz) reported
@Plusnet @plusnethelp are you having any problems? My router has disconnect and started flashing orange almost 10 times in the last 3 hours!
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NikNik
(@coley43) reported
@Plusnet When I am calling your customer service number or the number to advise for moving house, both are saying that the number is not recognised. Its not me dialling incorrectly as I am clicking on the link! I need to speak to someone urgently!
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moot_ebooks
(@bun_ebooks) reported
any dogs???? ok on to see iTunes still doesn't let you in, either follow it you give a **** what were they managing? Plusnet internet is slo
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frank
(@frank10743117) reported
@Plusnet why is my wifi so poor
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Antony Nomis
(@antony_nomis) reported
@Plusnet been having a lot of connection issues since Friday. Voice/video calls drop out, ping skyrockets and upload speed drops to zero for an hour or two at a time.