Plusnet Outage Report in Belfast, Northern Ireland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Belfast, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Belfast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Belfast, Northern Ireland
Latest outage, problems and issue reports in Belfast and nearby locations:
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Zos
(@ThinkingBlue) reported
from
Antrim and Newtownabbey, Northern Ireland
@Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes
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Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
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Patrick
(@PatrickMBelfast) reported
from
Belfast, Northern Ireland
@Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?
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Gem
(@gemmacaddell86) reported
from
Castlereagh, Northern Ireland
Saturday night to enjoy tv with willow not here and plusnet not working, awesome
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Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
@Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Yates-Badley
(@EmmaYatesBadley) reported
@Plusnet any chance of letting customers know what's going on? Our internet has been down for an hour now and still no status update. Thanks!
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Mik
(@mikeday1983) reported
@AndrewGalvin14 @Plusnet Same in Havant, north of Portsmouth. Only thing I can see that @Plusnet have done is switch off the customer service line so they can't be called. Rubbish!
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PoglesWood
(@stimlett) reported
@AdamJFarrer @Plusnet It looks like the outage is national
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Line Young Peteri
(@Mini_line) reported
@xxChoz0079zz @Plusnet Same issue here, and no phone support, just being disconnected.
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Chloe Hughes
(@cl_hughes) reported
@Plusnet Hello - my internet went down around an hour ago, blue light on router showing as fine, I've seen a few other people on twitter talking about the same - is there a nationwide problem? I've been waiting for a call/text back from your team for half an hour
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The Watchman
(@TheWatc47403040) reported
@Coops19891 @Plusnet Is it plusnet though? I’m using O2 4G and having real access issues. Looks more like a backbone issue than provider issue
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Grumpygit
(@TZHS2010) reported
@alippritchard @Plusnet Thought it was my old router so connected up my new hub and spent the last hour meddling with no luck. Now realise Plusnet issues 😡
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Itziar
(@MsItzi) reported
@Plusnet @bertnotbob Same in London. It looks line a national outage. Any plans on giving an update?
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Jon Bushby
(@JonBushby77) reported
@Plusnet What’s going on? Internet down for over an hour.
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SusanT 💚🇵🇸
(@suetthemam) reported
@Plusnet my home, my daughter's 6 miles away, friends & colleagues of hers all wfh, all plusnet, all the same issue. Router restarted, all blue, hub says all ok, but no WiFi. Tweets say this is national. What's happening?