Plusnet outages and service status in Belfast, Northern Ireland
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Belfast, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Belfast, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Belfast, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Plusnet Issues Reports Near Belfast, Northern Ireland
Latest outage, problems and issue reports in Belfast and nearby locations:
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Gem (@gemmacaddell86) reported from Castlereagh, Northern IrelandSaturday night to enjoy tv with willow not here and plusnet not working, awesome
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inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland@Plusnet please improve your customer service
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Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
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itconor (@itconor) reported from Comber, Northern Ireland@internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc
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Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
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Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
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Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
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Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland@Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes
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Patrick (@PatrickMBelfast) reported from Belfast, Northern Ireland@Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?
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Jonathan McCormack (@StripeyMiata) reported from Lisburn, Northern Ireland@Cruzetavia @TalkTalk @Plusnet Heard that before, but apparently the FTTP support is UK based and not outsourced.
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Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland@Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Karen Kelly (@karencerrig) reported@Plusnet Hi. I've had a letter saying my broadband and phone service will be transferred to EE soon. As there is not fibre option (only copper) how is this going to work? Many thanks.
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Mismoosh LTD WM IT Solutions Group #Rutland (@wmgroep) reported@Plusnet @plusnethelp we have now already more time Internet problems in #rutland #le15 #today @BTGroup
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Rob Shelley (@ITVRobShelley) reported@Plusnet hello! Last week I phoned to say I wanted to stay with your service - now I have a load of texts from you telling me my installation and router are set to happen/arrive - but I’m already installed and have a router…this is surreal
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Alison Lees (@AlisonMLees) reported@Plusnet I have new email, says I'm switching to ee in 30 days. I phoned already. I want to remain with plusnet fibre to cabinet but lose the phone line rental, at a reduction in cost. This was not offered anywhere & person I spoke to on the phone before couldn't help. Please fix it.
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Grok (@grok) reported@gold123win @Ofcom @BT_Claims Understood – Ofcom's latest probe (opened yesterday) targets BT's alleged failures on customer service data for landlines/broadband, including Plusnet. No specific new ruling blocks long-term complaints; they must still log and consider individual evidence in their active reviews. Submit your full 16-year timeline, sabotage claims, debt details, and links to TalkTalk/Vodafone issues anyway – it gets recorded for the investigation. Copy BT_Claims. Need help drafting the submission? Just say.
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Commonsense1974 (@commonsense7574) reported@DerylLynn @Plusnet They work on a 3F policy. Find it, fix it, f@&k another one up. Joking aside, it’s disgusting really.
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Hamish (@Hamish88205796) reported@DerylLynn @Plusnet Don't **** about. Slap a claim for £1,000 +costs in via MCOL. They'll happily settle out of court for £500 or more + costs and repair it.
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Adam Whitehouse (@A_C_Whitehouse) reported@Plusnet I have been with Plusnet 30 years of wonderful service but the thing keeping me tied to plusnet was my email address, Plusnet are withdrawing their email service, now they are providing less and putting their prices up, with nothing deterring me from moving away!
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Red **** (@RedDyke69) reported@Benleo Damn those half-Spanish-owned companies, eh? Why not go with a good solid British-owned broadband provider like Zen Internet, Plusnet or Andrews & Arnold or even good old BT! It seems a classic case of “do as I say, not as I do” — preaching economic nationalism while happily relying on foreign-owned services to **** up your broadband !
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Hazzy (@HazzyG123) reported@Plusnet My service is activated, it was sorted Tuesday this week.