Plusnet

Plusnet Outage Report in Belfast, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Belfast, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Belfast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Belfast, Northern Ireland 03/01/2026 23:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Belfast, Northern Ireland

Latest outage, problems and issue reports in Belfast and nearby locations:

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PatrickMBelfast Patrick (@PatrickMBelfast) reported from Belfast, Northern Ireland

    @Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • StuMSmith Stuart (@StuMSmith) reported

    @Plusnet Southampton area your internet seems to be down. Any etas on restoration

  • JuanCar20330608 Martin Adan (@JuanCar20330608) reported

    @Plusnet we haven't been able to pay for already two weeks, calling your service almost every day to get this solved... without success. Your colleagues provided an extension to 21st to process the payment expecting the service to work by now, but it doesn't. We are stuck !

  • LizConibere Liz Conibere (@LizConibere) reported

    @Plusnet Why are there issues with landline? No dialling tone. Has been suggested something to do with VOIP. First we’ve heard of it!

  • D1Charlotte Charlotte (@D1Charlotte) reported

    @Plusnet so over 8 months ago you promised me an £18 refund, i am still waiting then you try to blackmail me into saying you will put that on hold until my problems with broadband are resolved They are still unresolved as are my landline issues! pleased my contract is up soon

  • Fran115MW MatrixAnalysis (@Fran115MW) reported

    told me they are really good? I'm so fed up with the rubbish from these internet/phone providers who slow down the speeds. Do not touch plusnet as they told me once they had given me fibre, (when I had a brief pause from vodafone) and it turned out they hadn't give me fibre at

  • MarkJon80194532 Mark Jones 🇺🇦 (@MarkJon80194532) reported

    @Plusnet I am trying to set up a new email mailbox but when I click to manage my email, it takes me the billing and payments page. It does this if I try to go through the help pages too. Is there a problem with accessing this page? Thanks

  • McGeorgeOfTheJ1 McGeorgeOfTheJungle (@McGeorgeOfTheJ1) reported

    @Plusnet Just reset again, this is utter rubbish, no idea why I resigned a 18 month again with you all. And I know it's more than likely the router because it is an old piece of crap, but hey only new customers get the new hub right? Disgraceful.

  • dyson_jonathan jonathan dyson (@dyson_jonathan) reported

    Why has my inter et gone down @Plusnet

  • frankie160780 frankie murray (@frankie160780) reported

    @Plusnet hi I would like to cancel my broadbill how can I do that thanks. Moving to a flatshare so don’t need you guys have been great though

  • The_X_Stitcher Lady Jen Furby- Mugnate (@The_X_Stitcher) reported

    @Plusnet hello, can you help? Phone hasn't stopped ringing all day with spam calls. Literally every 10 mins.