Plusnet Outage Report in Belfast, Northern Ireland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Belfast, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Belfast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Belfast, Northern Ireland
Latest outage, problems and issue reports in Belfast and nearby locations:
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc
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Zos
(@ThinkingBlue) reported
from
Antrim and Newtownabbey, Northern Ireland
@Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
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Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
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Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Jobey
(@MartinJobey) reported
@Plusnet Anoush I have an issue with plusnets porting i have a server that has not been workinh now for over 2 years due to ports blocked who can I talk to at plusnet.
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Phil Lovett
(@phil_lovett58) reported
@Plusnet Broadband suddenly went of at 09.10 this morning and is still off. Hub is flashing orange light bar. Is it just me or is there a problem with the network?
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Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet my broadband has just come back on after about twenty minutes but clearly there are underlying issues that your technical departments need to address.
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ady
(@adywhitwell) reported
@Plusnet Hi once again. Had bt engineer round last week to fix our broadband and its working great. Just noticed he hadn't plugged my phone back in so I just have but I'm getting a line in use signal
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YonderVengeance
(@YonderVengeance) reported
@Plusnet Well award winning customer service, I don't think. Cant reply to email, can't email directly, did not respond to my ticket. Now customer service say two weeks to reconnect! On hold for an imaginary supervisor for yonks. OMG now a text asking how they have done! GUESS!
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Plusnet
(@Plusnet) reported
@adrianince Hi Adrian, I'm sorry that we don't currently support texts to short code numbers and that this has meant you have been unable to use the reporting service. I will pass on your feedback to the relevant team. Regards, Emily Plusnet Leeds 🌞
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Alanab 💙
(@Larns___) reported
@Plusnet Hello, experiencing really slow internet this past week. Thought it was related to G7 in Cornwall! But still having problems
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Erica Campbell
(@erica16710) reported
@Plusnet a few months ago we had issues with our WiFi not ‘syncing’ and after days of back and forth you sent someone out. Told us we wouldn’t be charged as it was an issue with the line. They came out, apparently fixed it. And then in the next month we were charged £60
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frank
(@frank10743117) reported
@Plusnet Why did he take over my case if he was then going to take 2 weeks off? I was passed to him as my last case handler did nothing with my case for over a month. How do o file a complaint?
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Estelle Hitchon
(@EstelleHitchon) reported
Ok @bt_uk. So why if I pay a packet for FTTP am I still getting "video paused poor connection" and "unstable internet" messages? You've altered the frequency more than once but all that does is bugger up my wifi discs. No such problem with @Plusnet superfast and it's 1/4 of the £