Plusnet outages and service status in Belfast, Northern Ireland

Problems in the last 24 hours in Belfast, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Belfast, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Belfast, Northern Ireland

Latest outage, problems and issue reports in Belfast and nearby locations:

• 
  Patrick (@PatrickMBelfast) reported 25 seconds ago from Belfast, Northern Ireland

  @Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?

• 
  Nigel Ivy (@nigelivy) reported 2 minutes ago from Belfast, Northern Ireland

  @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

• 
  itconor (@itconor) reported 3 minutes ago from Comber, Northern Ireland

  @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

• 
  Zos (@ThinkingBlue) reported 4 minutes ago from Antrim and Newtownabbey, Northern Ireland

  @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

• 
  Jonathan McCormack (@StripeyMiata) reported 5 minutes ago from Lisburn, Northern Ireland

  @Cruzetavia @TalkTalk @Plusnet Heard that before, but apparently the FTTP support is UK based and not outsourced.

• 
  Paul Reid (@PaulReid74) reported 11 minutes ago from Dundonald, Northern Ireland

  @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

• 
  Cat Taylor (@cattt82) reported 32 minutes ago from Jordanstown, Northern Ireland

  @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

• 
  Paul Reid (@PaulReid74) reported 34 minutes ago from Dundonald, Northern Ireland

  @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

• 
  inkedup_britishjamaican (@inkedcaribbean) reported 46 minutes ago from Belfast, Northern Ireland

  @Plusnet please improve your customer service

• 
  Gem (@gemmacaddell86) reported 47 minutes ago from Castlereagh, Northern Ireland

  Saturday night to enjoy tv with willow not here and plusnet not working, awesome

• 
  Philip I Wilson (@internetsense) reported 59 minutes ago from Belfast, Northern Ireland

  @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mikey Cleave (@MikeyCleave) reported 4 minutes ago

  @Plusnet Already raised a complaint and doesn't seem to be making a difference! Really quite woeful to be honest. Please can you forward my complaint to the Ombudsman

• 
  j (@jonnybeazel22) reported 7 minutes ago

  @CHR15_MTB @ben_benjamin3 @virginmedia i had the exact same issue with Sky, couldnt match the offers being advertised elsewhere, i cancelled and also went over to plusnet.

• 
  Hazzy (@HazzyG123) reported 9 minutes ago

  @Plusnet My service is activated, it was sorted Tuesday this week.

• 
  Abi (@AbiSpurs26) reported 9 minutes ago

  Has anypne else's @Plusnet gone down

• 
  Jude A (@Jaddle) reported 10 minutes ago

  If you want to know why the UK is draining down the plughole it is encapsulated in this: our internet is rubbish. Plusnet suggested full fibre. 2 months later we still don't have it. It's going to take 3 companies & 4 visits to get it installed. Time, cost, inefficiency. UK 2026

• 
  DaftApeth 🐦 🕊️ (@madanna69) reported 13 minutes ago

  @AlexanderGaeta6 @Plusnet it's been bad for us most of the 22 months we've been with them. switching in april - not worth the effort keep complaining

• 
  Aethyr Heartsong ΘΔ🐺🌕 (@AethyrUlf) reported 21 minutes ago

  Oh ffs. My internet connection has been really unstable the last few days; it'll have periods of being fine, and then be up and down ten times in half an hour. This obviously makes doing anything online awkward at best. Of course, the moment I call @Plusnet, it stabilises.

• 
  jldunn2000 (@jldunn2000) reported 25 minutes ago

  @Plusnet Are you aware of fake plusnet customer support accounts e.g.@ResponseTeam9? I was contacted via this account after posting on your legitimate account, which turned out to be a scam account

• 
  Kyle Ralph (@KyleRalphtdtr) reported 25 minutes ago

  @Plusnet hi, been doing some bandwidth speed test lately as I feel my internet has slowed down and the most I’ve seen is 400mb/s when I’m paying for a 1000mb/s

• 
  Wanga-unLimited (@Consumer4You) reported 29 minutes ago

  @Plusnet We've been told that we must renew by 8 March but as you are dropping phone service on broadband we will cancel instead. Will the account and bills lapse if we do nothing? Thanks