Plusnet Outage Report in Belfast, Northern Ireland
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The latest reports from users having issues in Belfast come from postal codes BT2.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Belfast, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Belfast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (7%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Belfast, Northern Ireland
The most recent Plusnet outage reports came from the following cities: Newtownabbey and Belfast.
| City | Problem Type | Report Time |
|---|---|---|
 Newtownabbey |
Internet | |
| Belfast |
Wi-fi | |
| Belfast |
Wi-fi | |
| Carrickfergus |
Internet | |
| Carrickfergus |
Internet | |
| Carrickfergus |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Belfast, Northern Ireland
Latest outage, problems and issue reports in Belfast and nearby locations:
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Zos
(@ThinkingBlue) reported
from
Antrim and Newtownabbey, Northern Ireland
@Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes
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Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
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Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@nightynietzsche Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused.
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Plusnet
(@Plusnet) reported
@RazoRmedia Hi Bruce, earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. -Mike.P Sheffield
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Plusnet
(@Plusnet) reported
@itsakaym Hiya. Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. Emma - Sheffield
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Beccy Dresden (not giving up masking anytime soon)
(@dresdeb) reported
@Plusnet Actually I lost a full 2.5 hours of working time, at a critical stage on a high-profile project. I would call that more than inconvenient, and not exactly a quick fix either. As I said, I did get a phone update, but the problem was never appropriately acknowledged on your account
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Samuel Burton
(@burts_burton) reported
@Plusnet Even now, the best you can do it a generic copy+paste job which minimises what was a massive national outage.
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Russell Trent
(@DaddyGardener80) reported
@Plusnet Why have you wasted my time and yours with this pointless canned response? I know there is an outage, I've lost half a days work because of it, I asked you to provide a meaningful update, please.
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Jill
(@jcollinscareers) reported
@Plusnet I’ve been waiting for a call back since 11.03 today as my wifi is down. How do I get past automated messages to someone who can help? Hate using Twitter for this but don’t see an alternative
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Plusnet
(@Plusnet) reported
@CaseyLouKing Hi Casey Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. Thanks
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Tony Bates
(@babblingbates) reported
@Plusnet @SarahmontSm “worked” should be “working” as many people are still without service. This standard response is wrong and simply not good enough
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(@kevkerpow) reported
@Plusnet any chance of a non generic update as to when the service might be back up & running please. Still down in North Devon, has been since I got up at 7.00am.