Plusnet

Plusnet Outage Report in Belfast, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Belfast, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Belfast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Belfast, Northern Ireland 02/19/2026 05:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Belfast, Northern Ireland

Latest outage, problems and issue reports in Belfast and nearby locations:

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ohmrdarcy Topher the Great (@ohmrdarcy) reported

    @Moognific @virginmedia in my experience when anyone who has a good experience with any internet provider, there are plenty who have the opposite. I've had nothing but amazing service from PlusNet for 5 years now, but I know plenty who have had the opposite. Location matters a lot, ask neighbours maybe?

  • Parlez_me_nTory @Parlez_me_nTory (@Parlez_me_nTory) reported

    @BlossomxCat That's what I'm leaving, supplied by PlusNet supposed to 65M/bs never once got above 35 and usually circa 28

  • Plusnet Plusnet (@Plusnet) reported

    @gaelmcl Hi there Gael, sorry to hear this - we're not aware of an issue in the area, what kind of problems have you been experiencing with the service? - Jess, Plusnet Leeds 🌻

  • b10649606 Bernadette Martin (@b10649606) reported

    @johncayliffe @Plusnet @lizcooperclark It's the total brick wall in terms of communication which is so appalling. For days they've posted one untrue canned message regardless of the question & their service status message now says there's no problem. I've sent them countless private messages and am at my wits end.

  • bfreddyw Ben Williams (@bfreddyw) reported

    @Plusnet my internet has been down all day today, is there a wider issue in the Cardiff area?

  • __darcie darcie (@__darcie) reported

    @Plusnet Router wont connect and is just flashing orange… have tried restarting, reseting, turning off and on again etc and nothings worked… any solution?

  • Chazmeister Charlie N (@Chazmeister) reported

    @Plusnet what a shambles. 4weeks the business has been without internet - over 15 calls made, countless hours on hold, a load of made up deadlines in which my internet should be working, 2 engineers, promises of call backs that never happen. Latest is another 5days for engineer🤬

  • b10649606 Bernadette Martin (@b10649606) reported

    @Plusnet You've just said 'It's possible that your Outlook has either archived the mail, or needs re-syncing to retrieve these.' This doesn't help me at all.

  • SusieInAysr Susie in Ayrshireland (@SusieInAysr) reported

    @Plusnet Hi, I have no mobile phone signal! Any idea when it will return??? (I'm in Ayrshire, Scotland) Cheers.

  • William_Turrall Shiuzan | Will (@William_Turrall) reported

    @GeekByteUK @Plusnet @plusnethelp Similar thing happened to me last night... Never say it's been very stable...