Plusnet

Plusnet Outage Report in Belfast, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Belfast, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Belfast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Belfast, Northern Ireland 01/27/2026 01:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Belfast, Northern Ireland

Latest outage, problems and issue reports in Belfast and nearby locations:

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • PatrickMBelfast Patrick (@PatrickMBelfast) reported from Belfast, Northern Ireland

    @Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnPoulton2 John Poulton (@JohnPoulton2) reported

    @plusnet Hi. I have a Galaxy S20+. I am unable to text or phone. I get the message 'not registered on network '. It's been happening for about 24 hours. Can yhelp?

  • W3L5HB0Y0 Adam Walker (@W3L5HB0Y0) reported

    @Plusnet I've had an engineer out to sort the previous issue with my Internet dropping out, but still having the same issues with my router randomly dropping connection.

  • LuvbunnySL82 Luv Bunny v2022 🐰🇺🇦 (@LuvbunnySL82) reported

    @EE I am using your network through another provider @Plusnet and my signal is awful. On the EE coverage checker it says 4g coverage is good for my postcode. I can rarely make calls with my mobile though. It’s an iPhone XR. What’s going on?

  • kazemaruOW kaze (@kazemaruOW) reported

    @Plusnet I have a cancellation fee despite never cancelling my service with yourselves?

  • martin_thomas83 Stewp (@martin_thomas83) reported

    @Plusnet Hi I have been a customer for 9 years. My BB is due for renewal. Just checking the best deal I can get for 36mb fibre is £24.99? I received a renewal offer 2 days ago for £22.99 but customer service representative says this has expired

  • tourofshame JG (@tourofshame) reported

    @Plusnet router just went from blue to flashing orange. Power cycled, but same issue.

  • ParrotLegal parrotLegal (@ParrotLegal) reported

    Hey @Plusnet - when you've been happy to offer me business broadband for many years, why can't you offer me business mobiles? Either you offer a business service or you don't.

  • Plusnet Plusnet (@Plusnet) reported

    @cheekyfork So I'm not too sure who it is you've spoken to but from what I can see we've remained largely unaware of the issues you were facing and not been able to get someone out in the time you would've liked. - Curtis, Plusnet Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @RavScaleDesigns Hi there, sorry to hear about the trouble you're having with the connection. I can understand how frustrating this can be so if you send your username via a DM, I'd be more than happy to have a look. - Curtis, Plusnet Sheffield

  • ccfc_joel Joel (@ccfc_joel) reported

    @Plusnet shocking service. No data available to me on my mobile. Will be switching ASAP