Plusnet

Plusnet Outage Report in Belfast, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Belfast, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Belfast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Belfast, Northern Ireland 02/26/2026 22:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Belfast, Northern Ireland

Latest outage, problems and issue reports in Belfast and nearby locations:

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • lilrhea_ Rhea (@lilrhea_) reported

    Their wifi was a little bit *** but @Plusnet’s customer service is SENSATIONAL. Being able to speak to an actual human within SECONDS of ringing and ending the call with a stable BP & my problem solved? Holla me when you get fibre optic in Hackney babes I’ll come running back!!🫶🏽

  • Orangeblossom78 Starry (@Orangeblossom78) reported

    @Plusnet I'm not transferring. I no longer need the service

  • MirkoTi Mirko Tini (@MirkoTi) reported

    Hello @Plusnet can I have a response/help please? I wrote you 5 days ago…

  • aldridgebobfish Bob Clarke (@aldridgebobfish) reported

    @Plusnet - Broadband service down in WS5 postcode are for over four hours now. Independent observers say WS1,2 and 8 are also affected but no hint of an issue on your Service page ? What's happening please ??

  • vicky_c Vicky ⛷🚴‍♀️🏏✈️👩‍👧‍👦 (@vicky_c) reported

    @Plusnet is there an issue with service around Loughborough? Your diagnostic bot is saying that there’s an incident and it won’t be fixed for 24 hours?

  • tomma235 Tomma235 (@tomma235) reported

    @Plusnet still trying to get an update on my broadband activation date. You seem to be ignoring emails and tweets so not sure what I need to do to get a response? Cancel my contract?

  • touchtennis touchtennis (@touchtennis) reported

    @Plusnet You cannot. It's not a "start". It's an end. I have been a loyal paying customer for five years.

  • SarahJDavid SJD (@SarahJDavid) reported

    Having a stressful change over of Internet package with @Plusnet Router only arrived in the post 2 hours before the engineer visit, and I’m still being charged line rental despite them terminating my phone service as agreed! Beginning to wish I’d never started this! 😡

  • CKaelde CastarasKaelde (@CKaelde) reported

    @Plusnet My original private message to you was at 12:07pm. I have not had any response as of 8pm when your line closed. I am still needing help with the product I've bought from you.

  • touchtennis touchtennis (@touchtennis) reported

    @Plusnet Update! Two calls to plusnet (on top of the five yesterday) 25 minutes then 45 minutes. Their best solution after bouncing me through four departments: "We can cancel your account within 10 minutes." Five years of being a loyal customer. And that's the best they can do.