Plusnet Outage Report in Belfast, Northern Ireland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Belfast come from postal codes BT1.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Belfast, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Belfast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 19: Problems at Plusnet
Plusnet is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (15%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Belfast, Northern Ireland
The most recent Plusnet outage reports came from the following cities: Carrickfergus, Belfast and Newtownabbey.
| City | Problem Type | Report Time |
|---|---|---|
 Carrickfergus |
Internet | |
| Carrickfergus |
Internet | |
| Carrickfergus |
Internet | |
| Belfast |
Internet | |
| Newtownabbey |
Internet | |
| Belfast |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Belfast, Northern Ireland
Latest outage, problems and issue reports in Belfast and nearby locations:
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Jonathan McCormack
(@StripeyMiata) reported
from
Lisburn, Northern Ireland
@Cruzetavia @TalkTalk @Plusnet Heard that before, but apparently the FTTP support is UK based and not outsourced.
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inkedup_britishjamaican
(@inkedcaribbean) reported
from
Belfast, Northern Ireland
@Plusnet please improve your customer service
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Patrick
(@PatrickMBelfast) reported
from
Belfast, Northern Ireland
@Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
@Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc
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Gem
(@gemmacaddell86) reported
from
Castlereagh, Northern Ireland
Saturday night to enjoy tv with willow not here and plusnet not working, awesome
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Zos
(@ThinkingBlue) reported
from
Antrim and Newtownabbey, Northern Ireland
@Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc
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Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
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Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Phill Bunton 🇺🇦💙👑🇬🇧
(@Philllb49Phill) reported
@StuartLussi @Plusnet I AM a paying customer, answer me/us!!!
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A Slightly Off Coloured Bruise
(@supermonkey77) reported
@Plusnet yo, Internet connection has been down since 1am. ONT has all lights green, swapped out router and cables to no effect. Has the authentication method changed?
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A Slightly Off Coloured Bruise
(@supermonkey77) reported
@Plusnet my house keeps losing it's Internet connection every night. Is there some sort of service issue on full fibre package?
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Stuart Lüssi
(@StuartLussi) reported
@Philllb49Phill @Plusnet Having the same issue in Edinburgh since yesterday evening. Coming and going constantly.
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Phill Bunton 🇺🇦💙👑🇬🇧
(@Philllb49Phill) reported
@Plusnet I live in Southampton, SO16 8DB, my wifi is slow at best and keeps dropping are there local issues?
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Jason Auburn
(@jason_auburn) reported
@Plusnet my service is due to go live on the 19th so after midnight tomorrow and you've still not dispatched my router? I work from home and can't be without service
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Becky Bodenham
(@beckypurcell79) reported
@Plusnet been nearly 3 weeks for my installation to be completed 2 afternoons already been booked off work, one engineer called me today he was sick and the next engineer booked for the week after didn’t show, no contact from anyone. Not very great service for a new customer 😔
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K
(@Keldo79) reported
@Plusnet any issues in EH22 2QR area, it's just stopped working
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Graham Donning
(@Greyman49) reported
@Plusnet I intend not to renew my contract when it expires in July. Tried to ring the help line but the expected 20 minute wait put me off
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Joanna Bear
(@Stigmurder) reported
@Plusnet Hi, broadband down in OL15. Neighbours also have no internet so it’s not a ‘me’ issue. Any idea what’s going on and when we can expect to be up and running again?