Plusnet

Plusnet Outage Report in Belfast, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Belfast, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Belfast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Belfast, Northern Ireland 01/12/2026 11:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Belfast, Northern Ireland

Latest outage, problems and issue reports in Belfast and nearby locations:

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • EdwinDroom Unavailable to the Mortal Man (@EdwinDroom) reported

    @Plusnet Hi, I'm supposed to get upgrade today, engineer called at 10:30, said there was a problem and someone else would be out and then they'd come back. Heard nothing since. Been on phone for 25 minutes so far no answer. How do I get status update?

  • poorscousertom Steve 🐟🎩🇬🇷🇪🇺 💙 #European (@poorscousertom) reported

    I have now complained to @Ofcom regarding @Plusnet and slamming. We are dealing with two vulnerable customers who you have failed to support. This is a total car crash. I am now on hold yet again.

  • VeganMama1993 Ashlee Perry (@VeganMama1993) reported

    @Plusnet Yeah and then I messaged back the issue again and now I’m being ignored again 😑

  • Screwfix Screwfix (@Screwfix) reported

    @BobbyVeyger Hi Bobby, Please accept my apologies for this, As this is a Plusnet issue there is nothing we can do on our end to fix this, we have been assured that Plusnet are trying to fix this as soon as possible. Thanks, Adam

  • Screwfix Screwfix (@Screwfix) reported

    @AshtonSvm Hi Sean, thank you for the screenshot. Is your broadband provided by PlusNet? If so this is a PlusNet issue, Please disconnect from WIFI and use your 4g on your phone it will work.

  • Hambert06 Hammy (@Hambert06) reported

    @DDIGITALMEDIA @Plusnet I done that a few times. Still no luck. Seems to be a Dns issue

  • infamousbarfly infamousbarfly (@infamousbarfly) reported

    @Plusnet Hi, the blue light on my router has stopped working. It's not affecting the service but it's now not easy to see if there is a problem b/c the router looks dead! How can I get a replacement please?

  • HoustonMargaret Margaret P Houston (@HoustonMargaret) reported

    @Plusnet Hi there - connection constantly dropping since mid afternoon yesterday. I turn it off and on again, and it works, and then twenty minutes later it happens again. Can you help? Thanks!

  • HoustonMargaret Margaret P Houston (@HoustonMargaret) reported

    @Plusnet Hi there. My internet has been repeatedly going down since yesterday afternoon. I turn the router off and on again, and it comes back, but then twenty minutes it's gone again. Can you help?

  • DDIGITALMEDIA David Neil Robinson (@DDIGITALMEDIA) reported from Ealing, England

    @Hambert06 @Plusnet Mines just gone down, no handshake with their systems, web page not working on phone signal either.