Plusnet Outage Report in Belfast, Northern Ireland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Belfast, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Belfast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (7%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Belfast, Northern Ireland
Latest outage, problems and issue reports in Belfast and nearby locations:
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Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
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Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Morgan
(@PeterMo82489180) reported
@Plusnet Yeah when it works ? Had an engineer come out on Friday to fit new line and box....still not working 5 days later?? No communication or reason given ? Shocking customer service for a new or old customer!
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Diwakar
(@Diwakar76868838) reported
@Plusnet Last week I waited on the call for the same billing issue for about 40 mins and had to disconnect call . The company seems to follow the malpractice of generating bills and charging customers from incorrect bill date which is not from activation date of the broadband.
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daniel stallard
(@176304) reported
@Plusnet Any company is better than plusnet website doesn't work WiFi drops daily they put your bill up even though you're on a fixed contract. Customers service is useless. God knows how they've won awards most probably paid for them themselves.
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Chloe Raccoon
(@ChloeRaccoon) reported
So the cabinet a @plusnet connection is on for a charity is down _again_. Down for a week, up for a week, down again today. No data. This means no phones either.
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Peter Morgan
(@PeterMo82489180) reported
@Plusnet Still waiting......? Still not working..?
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Alan Francis
(@4lanFrancis) reported
@Plusnet just joined u and wished I hadnt. Billed over £200 cancellation fee when I've just joined. Keep being told by everyone I call u r wrong not me but no one can resolve it. Question I.D. 228055704 U/Name AlanFrancis51 - 5 days left before you cut me off Please Please help.
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Diwakar
(@Diwakar76868838) reported
@Plusnet applied for line only broadband services. My broadband services only got activated today on 18th Oct 2022 but the bills were generated and charged from 12th Oct 2022 as the telephone line (again line only, no calling/voice service) got activated on the day.
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jtip
(@jtip123) reported
@Plusnet you no longer have online chat help?
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Steve Bowerbank
(@geomorphic) reported
Unable to view broadband account page as it keeps being obscured by a grey page with feedback written down the right side!! @Plusnet
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Diwakar
(@Diwakar76868838) reported
@Plusnet I tried calling the customer care through different options on IVR 40-50 times but hardly got through once and the customer care executive was not of much help. They seem to have a unique customer care call handling mechanism where the time wait is more than 40-50 mins.