Plusnet outages and service status in Belfast, Northern Ireland

Problems in the last 24 hours in Belfast, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Belfast, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Belfast, Northern Ireland

Latest outage, problems and issue reports in Belfast and nearby locations:

• 
  Gem (@gemmacaddell86) reported 3 minutes ago from Castlereagh, Northern Ireland

  Saturday night to enjoy tv with willow not here and plusnet not working, awesome

• 
  Jonathan McCormack (@StripeyMiata) reported 13 minutes ago from Lisburn, Northern Ireland

  @Cruzetavia @TalkTalk @Plusnet Heard that before, but apparently the FTTP support is UK based and not outsourced.

• 
  Patrick (@PatrickMBelfast) reported 17 minutes ago from Belfast, Northern Ireland

  @Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?

• 
  Cat Taylor (@cattt82) reported 20 minutes ago from Jordanstown, Northern Ireland

  @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

• 
  Zos (@ThinkingBlue) reported 20 minutes ago from Antrim and Newtownabbey, Northern Ireland

  @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

• 
  Paul Reid (@PaulReid74) reported 28 minutes ago from Dundonald, Northern Ireland

  @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

• 
  itconor (@itconor) reported 30 minutes ago from Comber, Northern Ireland

  @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

• 
  Philip I Wilson (@internetsense) reported 43 minutes ago from Belfast, Northern Ireland

  @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

• 
  inkedup_britishjamaican (@inkedcaribbean) reported 45 minutes ago from Belfast, Northern Ireland

  @Plusnet please improve your customer service

• 
  Nigel Ivy (@nigelivy) reported 50 minutes ago from Belfast, Northern Ireland

  @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

• 
  Paul Reid (@PaulReid74) reported 58 minutes ago from Dundonald, Northern Ireland

  @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jhey (@JheySL2) reported 3 minutes ago

  @Plusnet hi, I'm having really bad issues with my Internet for the last 5 days or so, contestant disconnecting and gaming unplayable with pings hitting 500?

• 
  Alyssa Jade C (@AlyssaJade7274) reported 7 minutes ago

  @Plusnet You haven’t answered my question. What good is it doing that at midnight when you are closed? And when the issue is intermittent? Why is it so difficult to just say when engineering is going to occur? Its not like you don’t know.

• 
  Alison Lees (@AlisonMLees) reported 7 minutes ago

  @Plusnet I have new email, says I'm switching to ee in 30 days. I phoned already. I want to remain with plusnet fibre to cabinet but lose the phone line rental, at a reduction in cost. This was not offered anywhere & person I spoke to on the phone before couldn't help. Please fix it.

• 
  Rosie L (@DONNYDIVArl) reported 9 minutes ago

  So... for the 2nd time in a week @Plusnet @plusnethelp have not got back to me after promising to do so to resolve an account complaint. I'm officially bored. Do I really have to make 8 calls to resolve a very simple issue. 9th looming...

• 
  rosie posie (@rosieon25371922) reported 9 minutes ago

  @Plusnet I want my £150 reward. Cough up and stop welching and breaking contract. It is bad faith and appalling behaviour. Sort this out as your team on the phone do not sort this out. They lie and gaslight.

• 
  Mike (@mcnux) reported 14 minutes ago

  @Plusnet For the past two weeks I’ve been having trouble accessing website with lots of server not responding and very long load times and timeouts. What’s going on?

• 
  Craig Jump (@Craig_Jump) reported 19 minutes ago

  How is reporting a line fault for an elderly, vulnerable neighbour a GDPR issue ?, Plusnet refused to take the number and log a fault due to GDPR, I was not asking for any personal info.. just wanted them to log a fault #bonkers #nocommonsense @Plusnet

• 
  Jay (@Jason87r) reported 19 minutes ago

  @JoshCF_ Go plusnet alot cheaper and had no issues at all

• 
  BSox T (@BsoxT52516) reported 20 minutes ago

  @MrNickKnowles @SkyUK @skytv Get Plusnet - part of bt - so problems dealt with quickly

• 
  Damilola 🌺 Arewa (@damstar_) reported 21 minutes ago

  @Plusnet I’m sick of you guys. You can’t help over the phone or nothing what’s this???