Plusnet

Plusnet Outage Report in Belfast, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Belfast, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Belfast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Belfast, Northern Ireland 12/15/2025 02:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Belfast, Northern Ireland

Latest outage, problems and issue reports in Belfast and nearby locations:

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • stayingaliveuk Michael de Groot (@stayingaliveuk) reported

    @Plusnet Engineer booked for tomorrow but possibly pointless if it is a national outage. Problem started at 11.14am.

  • gardner_abi Abi Gardner (@gardner_abi) reported

    @Plusnet @plusnethelp shocked & disappointed @ service received for my 72 yr old mum no working phone for over a week vulnerable adult yet they won’t sort because she has to speak to them…. How? Without a phone and no mobile!! Disgusting service

  • mikekear Mike Kear (@mikekear) reported

    @Plusnet hi, my plusnet broadband has not been working since late sunday evening. I've reset it many times. I got a reply on DM, but no response for more than 40mins. has plusnet gone down in London?

  • eridukid eridukid (@eridukid) reported

    It's popular to bash the telecoms guys, but shout out to both @Plusnet and @OpenreachHelp for taking me seriously when I told them spiders webs keep bringing down my internet and for fixing the problem in under 3 hours. 👏👏👏

  • Plusnet Plusnet (@Plusnet) reported

    @Sam_YTFC I'm sorry that it's not loading the rest of my tweet from the link. Please try from a different browser or device. If it still doesn't work, I can send it as separate tweets. Regards, Emily Plusnet Leeds 🌞

  • GailBrodie2 Gail Brodie (@GailBrodie2) reported

    @Plusnet No mobile signal in the PH2 6 area today (Home). Fine if I go 2 miles down road. Can you advise if problem in my area. Thanks

  • Jimdoggy86 Jim (@Jimdoggy86) reported from Northborough, England

    @Plusnet previous acc was with you, we stuck with you due to enjoying the service but changed bank accounts so as a new acc we have to go 5 days without broadband. What kind of set up is that?! No reward for staying with you either. Know for next time

  • mikekear Mike Kear (@mikekear) reported

    @HelloFromMarcus @plusnethelp inclined to agree atm. my plusnet broadband has not been working since late sunday evening. I've reset it many times. I got a reply on DM, but no response for more than 40mins. has plusnet gone down in London?

  • someothersam Sam (@someothersam) reported

    I’m guessing someone your end messed up @Plusnet? Judging from the fact my internet’s gone down, and a bunch of other people on here are saying the same. It’s happening more and more frequently atm. I’d expect better of a service I pay decent money for.

  • wilddog Matt Rhodes (@wilddog) reported

    @Plusnet hi, was having problems with my router so did a factory reset, now the associated broadband username is not mine and I can’t change it, any advice? Thx