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Plusnet

Plusnet Outage Report in Comber, Northern Ireland

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Comber, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Comber, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Comber, Northern Ireland

Latest outage, problems and issue reports in Comber and nearby locations:

  • PatrickMBelfast
    Patrick (@PatrickMBelfast) reported from Belfast, Northern Ireland

    @Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?

  • nigelivy
    Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • gemmacaddell86
    Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

  • PaulReid74
    Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • itconor
    itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • PaulReid74
    Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • internetsense
    Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

  • inkedcaribbean
    inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @Plusnet please improve your customer service

  • StripeyMiata
    Jonathan McCormack (@StripeyMiata) reported from Lisburn, Northern Ireland

    @Cruzetavia @TalkTalk @Plusnet Heard that before, but apparently the FTTP support is UK based and not outsourced.

  • cattt82
    Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • PD72645889
    PD (@PD72645889) reported

    @plusnethelp I've spoken to your Support on two different occasions now, and you have sent out an engineer twice. Nothing has improved. It is not my end. It is your end. When I was on BT before Plusnet, uptime was pretty close to 100%. Now it's dreadful, all because of you.

  • Bexdora
    A Rabbit of Negative Euphoria (@Bexdora) reported

    @slightly76 @Plusnet That's exactly it. I don't want to be mad at the customer services people I speak to because it's not their fault, individually, & I've been that side of the call before, but at the same time...GAH. Thank you!

  • TwinkleToesHS
    TwinkleToesHS (@TwinkleToesHS) reported

    @plusnethelp or when plusnet and myself jointly terminated to join bt within the 14 days of service start and was still billed?

  • carusmike
    less using censorsite (@carusmike) reported

    @LewisCl39174554 @Plusnet Blue light at night , SERIOUSLY BAD

  • GodofDad1
    God_of_Dad (@GodofDad1) reported

    @DaveEl_ @Plusnet Ouch that is some bad numbers on your Internet. Can understand your delay. Does the contract with plusnet have a low minimum download and upload?

  • PeteS111
    Pete Standen (@PeteS111) reported

    @Plusnet @plusnethelp Internet down in Hetne Bay? Area problem or had your router died. Outage now several hours. Answers please

  • MillSussex
    RuthEs (@MillSussex) reported

    @Plusnet I certainly didn't vote for you to receive any ISP awards. Your service the last month or two has been rubbish and is currently unusable!

  • adelleywelley
    Adele (@adelleywelley) reported

    @hjsb Ohh, I had no idea you could claim, thanks! We were switching from Plusnet to BT, the engineer came today to enable something in the cabinet but the distance was an issue. So we can't have the product we needed, Plusnet can't reverse the cancellation and I'm tearing my hair out!

  • Bear75Kent
    KentBear75 (@Bear75Kent) reported

    @Niki44 @skytv @Ofcom Plusnet here. Always been sound. Technically it's bt in disguise as it's the old Force9 mob (who were great). All UK tech support (by Leeds uni halls), stuff gets fixed quick, they don't stress about you using your own kit. If you want fttp they might not have that yet though

  • PickettSimon836
    Simon Pickett (@PickettSimon836) reported

    @plusnethelp - I signed up to the Plusnet Unlimited Fibre Extra in March with a £75 reward card. I hadn't received this yet - can you help?