Plusnet

Plusnet Outage Report in Comber, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Comber, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Comber and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Comber, Northern Ireland 12/28/2025 18:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Comber, Northern Ireland

Latest outage, problems and issue reports in Comber and nearby locations:

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @Plusnet please improve your customer service

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PatrickMBelfast Patrick (@PatrickMBelfast) reported from Belfast, Northern Ireland

    @Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Vernia 🇬🇧Julia Stephenson WarOnWoke VoteReformParty🇬🇧 (@Vernia) reported

    @O2 I have been trying to activate my sim all morning. I’ve called O2 but nobody is replying. I will DM but will have to return to @Plusnet if I can’t get any service. It’s a bit more but they do have customer service.

  • TraceyAmass Tracey Amass 💙 (@TraceyAmass) reported

    @Plusnet it is a joke that I can’t report an internet outage after 19.30. That is very poor customer care

  • Bpoool3 Bpoool (@Bpoool3) reported

    @Plusnet How can you charge people extortionate amounts when they no longer have a contract with you?! Apparently it's cos I didn't cancel in time even though my contract has ended. And still they aren't cancelling it when I've already left!! Hoping to charge me more money?!!!?!

  • mazylady Caroline, who smiles at dogs (@mazylady) reported

    @Plusnet We were supposed to get a call back from your support dept in 20 minutes. That was 2 hours ago. I also DM'd you 3 hours ago. Our boardband is unusable and has been that way for almost a week. What is going on?

  • hiltigun6 hilton (@hiltigun6) reported

    @Plusnet bloody hopeless so much for excellent customer service,been trying 3 times on hold for over 30mins to get through why don't they have an email response?🤬

  • vickm73 Vicki Monnington (@vickm73) reported

    @Plusnet problem with broadband, says connected but just asks to sign in. Signing in doesn't solve it as it says signed in already. Recently upgraded, could this be the issue?

  • jennie_grimwood Jennie Grimwood (@jennie_grimwood) reported

    @Plusnet why have I been charged for phone calls I’ve never made. I don’t own a landline phone and never have… something is wrong here!

  • jcdafc johnny boy (@jcdafc) reported

    I have just been on the phone with john from plusnet, if you are thinking of changing network provider, go with plusnet brilliant and very helful well done Plusnet Always good service

  • CatherineNikita Catherine/Cattie/Cathy/Cath/Cat (@CatherineNikita) reported

    @Plusnet Hi guys. My mum has booked an engineer to fix our Internet that has been down since Tuesday and Twice they have no showed? If we get a phone call update to book another, how can we guarantee they will show up?

  • Plusnet Plusnet (@Plusnet) reported

    @Documark @mumma_val Hi there Mark, I'm really sorry that you've had such a poor experience with one of our advisors, please be assured that we will be feeding this back internally so that this doesn't happen in future. Could I get your plusnet username so we can do this? - Owen - Sheffield