Plusnet

Plusnet Outage Report in Dundonald, Northern Ireland

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Dundonald, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dundonald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Dundonald, Northern Ireland 02/24/2026 21:25

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Dundonald, Northern Ireland

Latest outage, problems and issue reports in Dundonald and nearby locations:

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @Plusnet please improve your customer service

  • PatrickMBelfast Patrick (@PatrickMBelfast) reported from Belfast, Northern Ireland

    @Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

  • StripeyMiata Jonathan McCormack (@StripeyMiata) reported from Lisburn, Northern Ireland

    @Cruzetavia @TalkTalk @Plusnet Heard that before, but apparently the FTTP support is UK based and not outsourced.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • gingerlegs747 Gingerlegs747 (@gingerlegs747) reported

    @SBarrettBar Plusnet is really good and all UK tech support.

  • dazzlerellis dazzlerellis (@dazzlerellis) reported

    @vinke_rob @Plusnet They do it every year without fail, don't know where they get inflation figures from must be Argentina 😡

  • SeanClarke17595 Sean Clarke (@SeanClarke17595) reported

    @Seanfrank Many thanks. I have WiFi calling with Plusnet ( the £44.did include a phone line ) so now also looking for VoIP provider. Problem there is I will need a UPS as no method of contact with 999 if power is down. Hoping Starlink supports WiFi calling?

  • CHR15_MTB Chr15_init (@CHR15_MTB) reported

    @ben_benjamin3 @virginmedia Did the same with mine, rand them. Best we can do is £55! Erm everywhere else is offering £25-£35 for the same service? Sorry, best we can do. Cancelled. Went to Plusnet. Two days later a phone call. Why are you leaving? We can match plusnets price if you stay. Too late. I genuinely don’t understand their thinking. Waste of time & money.

  • Kay_Protheroe Kay Protheroe (@Kay_Protheroe) reported

    @Plusnet can you please tell me why I was hung up on while I'm trying to find out when you'll activate my broadband now I've moved home? Stupid there's no way to contact other than phone, which I don't want to do as I get hung up on.

  • BlondeTalksSkin Gina (@BlondeTalksSkin) reported

    @Plusnet making it way too difficult to cancel broadband. No option to do it online so forced to call with mad wait times to get through. Even tried their 'Additional support form' online and it just took my back to my account. Great support for vulnerable customers that 👍🏼

  • aoakes51 anthony Oakes (@aoakes51) reported

    @Plusnet So i switched to Plusnet and what a mistake. Should've stayed with current provider. So paind for 900Mbps and get max 100Mbps. Its a very clear line provisioning error probably from Openreach. Plusnet seem to not want to fix it, nothing wrong here! just contact openreach

  • jonnybeazel22 j (@jonnybeazel22) reported

    @CHR15_MTB @ben_benjamin3 @virginmedia i had the exact same issue with Sky, couldnt match the offers being advertised elsewhere, i cancelled and also went over to plusnet.

  • jldunn2000 jldunn2000 (@jldunn2000) reported

    @Plusnet Are you aware of fake plusnet customer support accounts e.g.@ResponseTeam9? I was contacted via this account after posting on your legitimate account, which turned out to be a scam account

  • Stephen_73 Stephen Mullan (@Stephen_73) reported

    @Plusnet are there problems with webmail? Getting IMAP errors since 2pm