Plusnet

Plusnet Outage Report in Dundonald, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Dundonald, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dundonald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Dundonald, Northern Ireland 12/14/2025 18:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Dundonald, Northern Ireland

Latest outage, problems and issue reports in Dundonald and nearby locations:

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @Plusnet please improve your customer service

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • PatrickMBelfast Patrick (@PatrickMBelfast) reported from Belfast, Northern Ireland

    @Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • dotwaffle Matthew Walster (@dotwaffle) reported

    @kristianvanders @Plusnet That's fine, most routers are ICMP rate limited. So long as your destination isn't seeing any packet loss, there's no problem to report.

  • Plusnet Plusnet (@Plusnet) reported

    @BrettaAdlen Whilst we work with John Lewis Broadband to provide the service, we're unable to help yourself as a John Lewis Broadband customer via our Plusnet platforms. Please do get in touch with John Lewis Broadband and they'll be able to help further. - Jess, Plusnet Leeds 🌻

  • rackvevo rakku (@rackvevo) reported

    @Plusnet we have contacted you multiple times explaining how horrible this wifi is and you've done nothing it keeps getting worse i ******* hate you

  • BrettaAdlen Bretta Adlen (@BrettaAdlen) reported

    @Plusnet Service is provided by John Lewis/plusnet

  • kristianvanders Kristian van der Vliet 🇬🇧🇳🇱🇪🇺🏳️‍⚧️ (@kristianvanders) reported

    @dotwaffle @Plusnet There is in fact a problem, though.

  • Jamesdbaker1 James Baker (@Jamesdbaker1) reported

    @JasonGood Would recommend plusnet - good customer service and little if any downtime

  • LadyOfAquitaine Ellen (@LadyOfAquitaine) reported

    @Plusnet my internet is super bad, I constantly have to wait for it to load or get stuck on a loading screen. I’d accept the occasional one but when it’s every day it’s annoying!

  • uktechfan Brian (@uktechfan) reported

    @Plusnet been trying yo contact your agents our fibre speed is trash we pay for 72mb and on your test were getting 11 WTH!!!! worst service we've ever had

  • CluskeyGary gary cluskey (@CluskeyGary) reported

    @Plusnet de56, Belper, broadband been down since midday yesterday. Seen openreach vans everywhere clearly trying to fix it, any idea when it's going to be fixed?

  • gaelmcl Gael McLaughlin (@gaelmcl) reported

    @Plusnet Hi I hope you video it! Can you remind me how I can look at all the devices on my network? There’s an address I put into the browser that’s all numbers…!