Plusnet

Plusnet Outage Report in Dundonald, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Dundonald, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dundonald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Dundonald, Northern Ireland 12/13/2025 09:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Dundonald, Northern Ireland

Latest outage, problems and issue reports in Dundonald and nearby locations:

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • PatrickMBelfast Patrick (@PatrickMBelfast) reported from Belfast, Northern Ireland

    @Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • N1X0 Luke Nixon (@N1X0) reported

    @Plusnet absolutely shocking service. Another no show by your engineer today. Booked a day off work for this and have had no broadband since 6th May. Ridiculous that two engineering visits have not been met

  • Plusnet Plusnet (@Plusnet) reported

    @Lee_HannahR Hi Hannah, I'm sorry to see that's an issue. We're not aware of any specific issues in your area but please feel free to send us a DM with your username if that's still a problem and we'll be able to look into it for you. - Adam - Plusnet Sheffield

  • Anon94034130 Anon (@Anon94034130) reported

    @Plusnet I cannot connect to internet. Connection stopped 10:15 and haven’t got on since. No router or wifi issues. Definitely the line.

  • skylarkwhy sky. (@skylarkwhy) reported

    Do urself a favour and never get wifi with plusnet. My internet has been off and on all day for no ******* reason.

  • FGMarx Frances (@FGMarx) reported

    @Plusnet my mobile transfer should have happened today. I've had no phone service all day and still nothing. My sim appears to be locked and the helpline has closed. The PUK I have been given hasn't helped. What can I do?

  • shezimaster66 Shahzaib Ali (@shezimaster66) reported

    @Plusnet my home broadband has been completely down for over 48 hours! Is this the service I signed up for?

  • pkrpmusic paul pledger (@pkrpmusic) reported

    Genuine question. @Plusnet are **** at broadband, right? It’s a resounding yes. Unreliable, dropping out etc. Managed by @bt_uk so that’s a given and BT terrify old people with random sales calls. So who’s better. @WhichUK fawn over Pussnet, Sky are a nono, so what’s better?

  • SerenaChamings Serena (@SerenaChamings) reported

    @Plusnet Plusnet this service is terrible! Been on the phone with you for over an hour in 2 days, to be told there's a fault on the phone line - which isn't my fault but there's the possibility I may be charged £65 for an engineer to come out anyway, in FIVE days! I'm WFH!

  • jeffery_liberty librdra3 (@jeffery_liberty) reported

    @Plusnet my phone and my mums phone is not connected to the WiFi but the box is on we’ve had these problems before which you supposedly fixed but obviously not so I’m paying extra money to write this tweet as I’m using my data instead of the WiFi we PAY for!?

  • TheHangedMan18 The Hanged Man (@TheHangedMan18) reported

    @photomikeyhere @VodafoneUK I've been with them for 32 years with my phone. No problems whatsoever. However, I have recently moved from Plusnet to Vodafone for broadband. It is terrible. Keeps going offline and there is reduced coverage on the property. Will leave them when the contract ends.