Plusnet Outage Report in Dundonald, Northern Ireland

Problems in the last 24 hours in Dundonald, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dundonald, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (68%)
• Wi-fi (14%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Dundonald, Northern Ireland

Latest outage, problems and issue reports in Dundonald and nearby locations:

• 
  Paul Reid (@PaulReid74) reported 57 seconds ago from Dundonald, Northern Ireland

  @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

• 
  Paul Reid (@PaulReid74) reported 5 minutes ago from Dundonald, Northern Ireland

  @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

• 
  Philip I Wilson (@internetsense) reported 6 minutes ago from Belfast, Northern Ireland

  @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

• 
  Nigel Ivy (@nigelivy) reported 36 minutes ago from Belfast, Northern Ireland

  @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

• 
  itconor (@itconor) reported 47 minutes ago from Comber, Northern Ireland

  @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

• 
  Gem (@gemmacaddell86) reported 48 minutes ago from Castlereagh, Northern Ireland

  Saturday night to enjoy tv with willow not here and plusnet not working, awesome

• 
  Cat Taylor (@cattt82) reported 50 minutes ago from Jordanstown, Northern Ireland

  @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Plusnet Help (@plusnethelp) reported 37 seconds ago

  @EchoLimas Thanks for getting in touch Ryan, I'm sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Tony

• 
  Cal (@ChimericalCal) reported 2 minutes ago

  @KevinMPMcNamara @Plusnet Thanks for the recommendation! I am surprised about that. My landlord was with Virgin when I was renting and they were terrible throughout most of lockdown. Have EE had many issues during lockdown?

• 
  Tim Hailstone (@TimHailstone) reported 3 minutes ago

  I am @plusnethelp customer. I would like to discuss taking another contract from them at another address. I have been trying to phone them for days. They never answer! I guess I will buy from a competitor. Covid is no excuse for poor customer service. @Plusnet

• 
  Shruti Bhargava (@shrutinha) reported 5 minutes ago

  More appalling customer service @PRoberts666, this time from @Plusnet, who I have decided to leave. Sick of low bandwidth problems, inability to get any customer support. Even trying to leave, and find out about current contract details a nightmare.

• 
  Ami  (@missmimi100) reported 6 minutes ago

  @Plusnet Is someone able to please contact me or respond to the dm I sent to plusnet help. My land line is not working since I spoke to a plusnet advisor on Tuesday who also said she would ring me back but still hasn’t Thanks Amina

• 
  FPL_Wife (@FplWife) reported 7 minutes ago

  Oi @Plusnet we've been calling, tweeting and emailing you but you don't reply, our internet is broken! Help!

• 
  we call this a difficulty tweak (@gore_nest) reported 7 minutes ago

  @Plusnet can you actually help me with my internet, I just got disconnect from a work meeting multiple times because it keeps ******* me and my partner over when we're trying to work. This has been non stop for months now

• 
  TheMrsButcher (@Teldeb) reported 11 minutes ago

  @plusnethelp @plusnet Have you changed software or done any work in the CM15 area? Had to forget network and put password again for my mobile, husband's apple products can't get on at all

• 
  Ed (@Ed57700909) reported 12 minutes ago

  I tried switching to @Plusnet in August 2020 (5 months ago). They still can’t process my order, despite taking £18.99 from my account. I want my money back, but can’t even speak to anyone! I’ve tried @plusnethelp but no reply. @BBCWatchdog can you help?

• 
  Cal (@ChimericalCal) reported 13 minutes ago

  @KevinMPMcNamara @Plusnet Thanks. Good to know it isn’t just me. I hope my rights as a consumer allow me out of this 12-month contract considering they’re not providing the advertised service.