Plusnet

Plusnet Outage Report in Dundonald, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Dundonald, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dundonald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Dundonald, Northern Ireland 01/18/2026 11:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Dundonald, Northern Ireland

Latest outage, problems and issue reports in Dundonald and nearby locations:

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PatrickMBelfast Patrick (@PatrickMBelfast) reported from Belfast, Northern Ireland

    @Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?

  • StripeyMiata Jonathan McCormack (@StripeyMiata) reported from Lisburn, Northern Ireland

    @Cruzetavia @TalkTalk @Plusnet Heard that before, but apparently the FTTP support is UK based and not outsourced.

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @Plusnet please improve your customer service

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • karlwr14 Karl Price (@karlwr14) reported

    @RainbowsEnd69 @Plusnet Mine's been down since roughly 12:50am. Router light is blue and everything says connected when logged into the admin settings. No joy.

  • RainbowsEnd69 Debs Shipley (@RainbowsEnd69) reported

    @Plusnet Plusnet is NOT Fine in my area. Been down for hours. We work from home. Look on other page (eating my limited data) and it says down since 12.40. Plusnet don't seem to know this. Not happy time to move.

  • Squ_38 Squ (@Squ_38) reported

    1/6 @Plusnet @plusnethelp My Plusnet account is totally messed! Billing has been a shambles for the duration of the last contract, with the last 2 bills charging for services long since cancelled. Complaint raised but told you can't raise new bill until 2 wks fm 17/9 (217280228).

  • SandraMarkey Sandra Markey (@SandraMarkey) reported

    @Plusnet, you might want to wake up your infra team. Looks like a LOT of your customers are lacking internet (blue light, no internet). You might also want to beef up your monitoring systems unless it is your intent to use your customer base as your alerting system? #PlusNETdown

  • pinejap Jane Pine (@pinejap) reported

    @Plusnet M28 affected too. No internet. Service status please.

  • Vanalli Matt (@Vanalli) reported

    @Plusnet Wake up please team. Internet's been down for about 7 hours nationwide.

  • Antoinette_JH Antoinette Daniel (@Antoinette_JH) reported

    @Plusnet @plusnethelp based in Worthing. Internet down. Router colour is blue. Have rebooted. Has been like this since at least 4am. Frustrated as work day is about to begin. What is happening?

  • PeterPottsGB Peter Potts (@PeterPottsGB) reported

    @BenBarberDP @Plusnet Same here. Looks like quite a few people are reporting problems.

  • Tasty_Reg Tasty Reg (@Tasty_Reg) reported

    @plusnet No internet down here in darkest Wales, and looks like more than a few have been having the same issue for hours. Where is your overnight support? #PoorCustomerService #Broadband

  • 113Andrewdavis @andrewdavis_113 (@113Andrewdavis) reported

    @Plusnet no internet service at home LL442DA