Plusnet outages and service status in Dundonald, Northern Ireland

Problems in the last 24 hours in Dundonald, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dundonald, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Dundonald, Northern Ireland

Latest outage, problems and issue reports in Dundonald and nearby locations:

• 
  Patrick (@PatrickMBelfast) reported 1 minute ago from Belfast, Northern Ireland

  @Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?

• 
  Paul Reid (@PaulReid74) reported 25 minutes ago from Dundonald, Northern Ireland

  @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

• 
  Gem (@gemmacaddell86) reported 31 minutes ago from Castlereagh, Northern Ireland

  Saturday night to enjoy tv with willow not here and plusnet not working, awesome

• 
  Cat Taylor (@cattt82) reported 36 minutes ago from Jordanstown, Northern Ireland

  @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

• 
  Nigel Ivy (@nigelivy) reported 37 minutes ago from Belfast, Northern Ireland

  @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

• 
  Jonathan McCormack (@StripeyMiata) reported 47 minutes ago from Lisburn, Northern Ireland

  @Cruzetavia @TalkTalk @Plusnet Heard that before, but apparently the FTTP support is UK based and not outsourced.

• 
  itconor (@itconor) reported 48 minutes ago from Comber, Northern Ireland

  @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

• 
  inkedup_britishjamaican (@inkedcaribbean) reported 54 minutes ago from Belfast, Northern Ireland

  @Plusnet please improve your customer service

• 
  Paul Reid (@PaulReid74) reported 57 minutes ago from Dundonald, Northern Ireland

  @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

• 
  Philip I Wilson (@internetsense) reported 59 minutes ago from Belfast, Northern Ireland

  @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Seffuel Bloodmoon | Béta (@Seffuel) reported 10 minutes ago

  @AethyrUlf @Plusnet ... It could be a node, it could be a cable, a pole, hell.. it could even be another user of that same net that has a device that's faulty, which results in a very unstable connection for you and A LOT of other users of that same cable that goes through your den. It's complicated

• 
  Damilola 🌺 Arewa (@damstar_) reported 12 minutes ago

  @Plusnet I’m sick of you guys. You can’t help over the phone or nothing what’s this???

• 
  Alyssa Jade C (@AlyssaJade7274) reported 20 minutes ago

  @WeAreOpenreach @Plusnet how do I find out if you are doing planned engineering in our area? Almost every week our internet stops working at night. No way of checking if you are doing engineering. Been down for 45 mins so far. This has becoming a weekly issue now

• 
  Charlotte (@bagpussforeva) reported 24 minutes ago

  @Plusnet thank you for sending me a text at 9am confirming my service has returned yet here I am at 2pm still waiting

• 
  BSox T (@BsoxT52516) reported 24 minutes ago

  @MrNickKnowles @SkyUK @skytv Get Plusnet - part of bt - so problems dealt with quickly

• 
  Timulo (@Timulo) reported 29 minutes ago

  @Plusnet Spoke to 2 this morning. Sorry you're 5 days late, our system says no We sent email, fact you didn't receive not our problem. Why would I not claim if I knew how? I'd understand if I was months over but 5 days! Customer service....hmmmmm

• 
  rosie posie (@rosieon25371922) reported 29 minutes ago

  @PlusnetCS_ @plusnetCS_ You shouldnt make customer jump thru hoops countering countless excuses from you as to why you should NOT pay up promised reward. It is bad faith & appalling service from PlusNet. Who the hell awarded you good customer service? your mates? I been gaslit & dodged

• 
  f_ar_co (@f_ar_co) reported 33 minutes ago

  Why is internet down again in TS17 5LS. Supposed to be superfast @Plusnet but having nothing but problems with outages! Be helpful if they let customers know the problems are rather than wait till we contact them and they say all is fine! #noconnection #nocustomerservice

• 
  ITS STEVEO (@mc_steveo87) reported 33 minutes ago

  @Plusnet No they won't they will tell me that internet is down then won't actually do anything about it

• 
  𝔅͛𝔯͛𝔦͛𝔞͛𝔫͛ ͛𝔚͛𝔥͛𝔢͛𝔩͛𝔱͛𝔬͛𝔫͛ (@brianwhelton) reported 39 minutes ago

  @R4CK4TT4CK @bt_uk You do know Plusnet are BT? I was with them until they moved all their business customers over to BT. The Plusnet customers service team (not that I had much cause to contact them) were awesome.