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Plusnet Outage Report in Dundonald, Northern Ireland

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Dundonald, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dundonald, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Dundonald, Northern Ireland

Latest outage, problems and issue reports in Dundonald and nearby locations:

  • itconor
    itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • PatrickMBelfast
    Patrick (@PatrickMBelfast) reported from Belfast, Northern Ireland

    @Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?

  • PaulReid74
    Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • PaulReid74
    Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • cattt82
    Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • nigelivy
    Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • internetsense
    Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

  • gemmacaddell86
    Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • staceyv50
    Stacey Vial (@staceyv50) reported

    @Plusnet @plusnethelp absolute crap. Raised an issue on the 10th December after experiencing a lot of issues. Phonecall today from plusnet said its sorted. Its not sorted because my Internet has gone down again. No idea what I'm paying for at this point.

  • allyc375
    Alison Cameron 🤍❤️🤍 (@allyc375) reported

    @Plusnet @plusnethelp Urgently need help setting up router - had to buy a new one today as my new Hub1 will not be here until next week. Am on your ‘vulnerable’ list & can’t get through on phone.

  • _jonb
    No longer the man I once was (@_jonb) reported

    @allyc375 @Plusnet Best of luck. If you have any problems let me know. I'm not proper IT support but I have form for fixing @mikechitty's successfully

  • BenRatcliffe86
    Ben Ratcliffe (@BenRatcliffe86) reported

    @Plusnet WHY DOES MY INTERNET KEEP DIPPING OUT EVERYDAY FOR **** SAKE!!!!! YOUR SERVICE IS ABSOLUTELY ATROCIOUS!!!!!

  • fashionpansy
    Char (@fashionpansy) reported

    @LankyCarGuy I’m with Plusnet... 99% of the time I find them prompt and actually sort the issue. I don’t tend to deal with insurance on the phone only email / online.

  • babblingbates
    Tony Bates (@babblingbates) reported

    @NottArchaeology @Plusnet To be fair this seems to be an @OpenreachHelp issue affecting a number of providers, although most seem to be reconnected now. Still very frustrating, you forget how much you rely on your broadband

  • JohnGPlays
    69Pixels (@JohnGPlays) reported

    @Plusnet If you make a call to customer care i assume the call is recorded? If so can a customer request a transcript of that call under the GDPR?

  • irutsun
    Karl Bagci (@irutsun) reported

    @babblingbates @Plusnet Gosh this is terrible. Fingers crossed for you Tony.

  • michael_sagatis
    Michael Daniel Sagatis (@michael_sagatis) reported

    @allyc375 @Plusnet If you need help installing / configuring, I can call a friend that will help!

  • lori_sutton
    lori sutton (@lori_sutton) reported

    @Plusnet please help. I can’t watch anything other than live tv as everything constantly buffers.