Plusnet Outage Report in Dundonald, Northern Ireland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
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E-mailProblems in the last 24 hours in Dundonald, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dundonald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (16%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Community Discussion
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Plusnet Issues Reports Near Dundonald, Northern Ireland
Latest outage, problems and issue reports in Dundonald and nearby locations:
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Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
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Gem
(@gemmacaddell86) reported
from
Castlereagh, Northern Ireland
Saturday night to enjoy tv with willow not here and plusnet not working, awesome
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Patrick
(@PatrickMBelfast) reported
from
Belfast, Northern Ireland
@Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc
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Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
@Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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🆃🆁🆄🅽🅳🅻🅴🆂
(@Trundles_bot) reported
@Plusnet I hung up and called back and had to lie by pretending I wanted to leave. I then had a 37 minute conversation with an operator who kept telling me how many awards for customer service @Plusnet have won and how easy it is to reach a call centre.
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Kirsty 🌻
(@kirstii03) reported
@Plusnet Help! My house rabbit has chewed through my main broadband router cable that plugs into the wall socket. Where do I get a new one? I hardly have any data on my phone either? 😔 Not sure what to do! #chronicillnessblogger
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m
(@mariamg_l) reported
@Plusnet We havent had wifi since tuesday and your call centre said the issue would be sorted by today and theres still no internet connection
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🆃🆁🆄🅽🅳🅻🅴🆂
(@Trundles_bot) reported
Just had a terrible interaction with @Plusnet. I was trying to report that my router had died. The first phone menu options were: 1⃣ Calling about broadband 2⃣ Calling about mobile (I chose 1)
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Wendy Campbell
(@beautifulself6) reported
@Plusnet our broadband connection is awful, can you help please?
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Cathy
(@Catherine_sfw) reported
@eibrehs_ We used to have EE wifi but ma dad swapped to BT which is so ******* bad, not as bad as now or plusnet, but is still horrible Also, my data sucks, only ever get 2 bars
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Ruth Williams
(@ruthfiroo) reported
@Plusnet @plusnet much more than an inconvenience at this stage. Extremely bad to no service, 2 reports and complaints within 6mths. Impossible and chaotic customer service systems. As the customer I am experiencing ongoing disruption, delay in my work and costs #tradingstandards
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Mike Μάικ Miké Esq
(@toomuchsand) reported
@Plusnet Thanks Adam. It would be good to know that your fix would include some way of remotely‘fixing’ a SIM that gets ‘stuck’ in E mode when abroad - being without data is inconvenient these days when we have come to rely on it for sat-nav, translation, etc.
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Chloë Pardoe
(@pardoe_mezzo) reported
Absolutely appalling customer service today from @Plusnet . Issue not been resolved and having given them a months notice about our house move, it’s looking like we’ll be without wifi for another week… not good enough!
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ElenaF
(@ElenameAF) reported
@plusnethelp there is no way of communicating with Plusnet except by waiting in a queue on the phone or this way. PLUSNET you keep on cancelling my cancellation of the contract . I am leaving you and moving to BT - after 5 years waiting and a complaint to Openreach to resolve