Plusnet

Plusnet Outage Report in Dundonald, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Dundonald, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dundonald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Dundonald, Northern Ireland 03/22/2026 23:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Dundonald, Northern Ireland

Latest outage, problems and issue reports in Dundonald and nearby locations:

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LesleyAJonesx Lesley Jones (@LesleyAJonesx) reported

    @Plusnet Internet suddenly stopped working, followed the "troubleshooting" instructions & that shows "connected" but it's not working.

  • beaker9 David White (@beaker9) reported

    @virginmedia Been with @VirginMedia less than a month. Nothing but trouble and today - nothing at all. Will be seeking to cancel and go back to @Plusnet who were amazing. I'd rather have perfect 40Mbps than rarely there 250Mbps.

  • CurlyHooligan Curly Hooligan (@CurlyHooligan) reported

    @andrewwhyman Yeah, it's a pretty rural area. BT now aren't the ridiculous price they once were, especially exploiting new customer offers. Once billed £52/month for 25-30Mbps. Switched to PlusNet for £18/month after that. I'd happily upgrade now to a fibre package but I'd get the same speeds.

  • jimbofluffytail Chutney Carmichaels (or jimbofluffytail) (@jimbofluffytail) reported

    @Plusnet hi, I started an order with you yesterday for a new broadband contract. I have paid the upfront costs, created a username & password but can't access it. Can you help please?

  • kirstywood89 Kirsty Wood (@kirstywood89) reported

    @Plusnet I can't seem to contact your customer service from Italy, neither the 0800 number nor 500. Anywhere else I can speak to someone?

  • pprinplup2 Percy The Prinplup 💙 🐀 (@pprinplup2) reported

    No internet on #virginmedia? Go to @Plusnet instead! I've never been let down by their @BT_uk-backed broadband.

  • Matt20945936 Matt (@Matt20945936) reported

    @Plusnet I have not received a response to my complaint in months and have today noticed a credit marker on my file

  • Oscargetsit Oscar (@Oscargetsit) reported

    @KazzyAnnie1 Plusnet are by far the best I have had for years. Never an issue, fair pricing for the best speed packages and don’t bombard you with emails. In my life I have dealt with Virgin companies 3 times, each time has been a nightmare, they will never get a penny out of me again.

  • ChristineK1968 Christine Kennedy (@ChristineK1968) reported

    @Plusnet Trying to cancel mobile account but calling just leads to you hanging up. No other options. Not the first time trying.

  • MadgeOrrity J Brown 💙💛 (@MadgeOrrity) reported

    @AdvocateforJus4 @Only9built I'm not sure. Lots of people seem to like TalkTalk but we had a bad experience with them.. Conversely, we did okay with PlusNet, although their reviews online aren't as good. I liked that they had UK Call Centres so they seemed better staffed at times when we needed help.