Plusnet

Plusnet Outage Report in Dundonald, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Dundonald, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dundonald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Dundonald, Northern Ireland 02/20/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Dundonald, Northern Ireland

Latest outage, problems and issue reports in Dundonald and nearby locations:

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CityFibre CityFibre (@CityFibre) reported

    @matthewjl79 @fibrehop @Plusnet Hello, Matthew ! CityFibre do not provide or support internet services, For internet service-related queries, please call your broadband provider directly.

  • HorseSpotter Michael 🐎 🍫 🏁 🎹🎹🎹 (@HorseSpotter) reported

    @MartinSLewis Firstly, I have been very lucky with Plusnet as my provider, unlucky with parent company BT and found TalkTalk the worst. Secondly, I have 7 email addresses I use for different accounts and only use the provider email for them. Thirdly, ALWAYS be prepared to walk away.

  • XlisilooX Lady Lisa Lefty #FBPE #FBPR #GTTO (@XlisilooX) reported

    Hi @Plusnet, unhappy new customer here. Took the day off work yesterday to await broadband install and @OpenreachHelp weren’t able to complete the job, old broadband now disconnected and no contact from Open Reach to say when they’ll complete. Not happy.

  • PaulTho13724590 Paul Thomas (Fagioli) (@PaulTho13724590) reported

    @Plusnet Even when I contacted the md nothing was done except for some idiot contacting me and make a lot of promises he didn’t keep.

  • Steve26461190 Steve (@Steve26461190) reported

    @Plusnet Hi Jim, I’ve read the notes on my plusnet account and it seems like this problem could go on for an unknown amount of time. Is it really so difficult to send £50 to a continuing customer? Do you have any additional updates yourself? The notes weren’t helpful at all. Thank you.

  • bawbagboarding Bawbagboarding (@bawbagboarding) reported

    @Plusnet so I can't view upgrade deals and even upgrade through the members centre ! But I can't cancel though the members centre ?

  • PaulTho13724590 Paul Thomas (Fagioli) (@PaulTho13724590) reported

    @Plusnet if your not interested in good service go with plusnet the couldn’t organise a P…up in a brewery

  • AlixTraynor2 Alix Traynor (@AlixTraynor2) reported

    @MoneySavingExp Couldn't have been easier. Rang BT, answered all the questions, passed eligibility. The speeds will be slightly higher than those I was getting with Plusnet on faster fibre. You DO NOT get lower speeds or poorer service on the Essential plan. £15pm for 38mb or £20pm for 68-72mb.

  • akendall1966 Adrian Kendall (@akendall1966) reported

    @MartinSLewis Just moved to full fibre staying with plusnet and ditched the landline. Ported our home number to a voip service. So kept our home number. Cost was £28.99 now £26.99 + £1.50 voip same cost 2x speed.

  • PaulTho13724590 Paul Thomas (Fagioli) (@PaulTho13724590) reported

    @Plusnet Jamie Ford is the plusnet MD I have tried contacting him but all I got was some sanctimonious flunky . Still no solution to my problems .