Plusnet

Plusnet Outage Report in Dundonald, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Dundonald, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dundonald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Dundonald, Northern Ireland 11/02/2025 12:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Dundonald, Northern Ireland

Latest outage, problems and issue reports in Dundonald and nearby locations:

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PatrickMBelfast Patrick (@PatrickMBelfast) reported from Belfast, Northern Ireland

    @Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • NicolaCarle2 Nic (@NicolaCarle2) reported

    @Plusnet can you please look into my Internet connection cod it's actually awful. Constantly cutting out and not accessible in every room. Why do I pay for a subpar service because its been ongoing for a while. Regret renewing a contract that is shoddy

  • SaxonPark Andy Parkes (@SaxonPark) reported

    @Plusnet 3 days ago I did this. I sent a DM with my user and post code etc. Tf66jw. Saxonpark. A week has gone by. No idea when we will get connected. Health equipment unable to send info to hospital to manage oxygen levels. Basic courtesy and customer respect would be appreciated.

  • slater04 Catherine Slater (@slater04) reported

    @Plusnet what is going on!!! I have spent a ridiculous amount of time trying to change an engineer appointment and for some strange reason it seems to be impossible. Terrible customer service!

  • KateThemen Kate Themen (@KateThemen) reported

    @GeorgeMonbiot @VodafoneUK Sorry to hear this and condolences. Also lost my mother earlier this year, and phoned @Plusnet to cancel her Internet service. Very helpful and cancelled without charge as should be expected in these circumstances.

  • naked_techie Naked Techie 💻 (@naked_techie) reported

    I reported my internet download speed seemed slow at about 30 Mbps. Latest speed check shows about 48Mbps. Thank you @Plusnet for sorting it out. That'll do.

  • Lutzoid Stephen Farrell (@Lutzoid) reported

    Anyone with @PlusNet having issues? Our internet connection has dropped at least 5 times in 3 days, and zero response from customer support...

  • NicksSetters Nick (@NicksSetters) reported

    Although a Maths grad also an IT grad and Twitter issues today nothing sinister just someone messed up. Downdetector is a cracking little app for checking on things you use the issues now are at. Sky, Visa,Tesco, Daisy, Steam, Ocado, Plusnet, Morrisons, Emirates

  • ReliableGranny Rue ♈️📚🍷🍹 (@ReliableGranny) reported

    @Plusnet my broadband box is making a noise. Sounds like crickets. I've reset the box and it's stopped now but for the past few days my broadband has been running extremely slow or no broadband at all

  • NicolaCarle2 Nic (@NicolaCarle2) reported

    @Plusnet what I am paying for? This is bad service actually and can not join my broadband for the last 30 mins and used up all my mobile data

  • chrislaaa Chris (@chrislaaa) reported

    @Plusnet Hi, If I was to cancel my £10.93 per month SIM only mobile phone contract with yourselves 5 months early how much cancellation fee would I be charged?