Plusnet Outage Report in Dundonald, Northern Ireland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
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E-mailProblems in the last 24 hours in Dundonald, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dundonald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Dundonald, Northern Ireland
Latest outage, problems and issue reports in Dundonald and nearby locations:
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc
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Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
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Jonathan McCormack
(@StripeyMiata) reported
from
Lisburn, Northern Ireland
@Cruzetavia @TalkTalk @Plusnet Heard that before, but apparently the FTTP support is UK based and not outsourced.
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
@Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
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Gem
(@gemmacaddell86) reported
from
Castlereagh, Northern Ireland
Saturday night to enjoy tv with willow not here and plusnet not working, awesome
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Patrick
(@PatrickMBelfast) reported
from
Belfast, Northern Ireland
@Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
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inkedup_britishjamaican
(@inkedcaribbean) reported
from
Belfast, Northern Ireland
@Plusnet please improve your customer service
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Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Lecky Deson
(@DesonLecky) reported
@Plusnet How about less virtue signalling bollocks, and more people answering phones and messages. Dont blame covid, just dont be ****. Bring back the plusnet boss'es you sacked when BT bought you out. You've clearly gone to **** since.
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PhilipC
(@Phi7iP) reported
@Plusnet Called customer support because we are about to move house and you don't serve the new place. Was told we still have to pay early termination fee?
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RektRhys🏳
(@RektRhys) reported
UPDATE: Got no reply to my DM so anyone reading this, please don't assume @Plusnet solved the proble. Still got terrible Internet and paying full price.
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Iain Ogilvie 🇬🇧🇪🇺 #FBPE #rejoin 💙
(@TheAeronut) reported
Big shout out to Lewis @Plusnet Support for his help this afternoon - hopefully engineer visit on Tues will resolve - but very impressed by support so far from Lewis. Meanwhile Broadband still up and down - suspected issue with the copper pair...
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Jez Hall
(@elviscrisp) reported
How about calling customers back when you promise to do so? My mothers phone has not worked for over a week and you guys don't seem to care. Keep promising but nothing happens. Even the "manager" does not call back when he promised to do so. #plusnet #terrible
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Richard Humphries 💚
(@RichardnotatKF) reported
Hi @OpenreachHelp after 13 days many homes here still with no line, no mobile signal either so significant public health & safety issues. My ISP @plusnet unable to help. Please can you update & reply to DM please. Poor service.
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Mark
(@markfaulkner67) reported
Just been on my @Plusnet support ticket. Again saying I have a fault. Ffs. Nothing will happen till Monday. For gods sake tell @WeAreOpenreach to cease and reprovide through cabinet 16. This pathetic now. @Plusnet reps keep saying they will take ownership, lying.
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Lewis
(@CheekyBigLad) reported
@Plusnet Hello, new customer and i'm not getting the minimum guaranteed speeds
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RektRhys🏳
(@RektRhys) reported
UPDATE: Got no reply to my DM so anyone reading this, please do t assume @Plusnet solved the proble. Still got terrible Internet and paying full price.
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Sam #saveourvenues
(@samledabb) reported
Credit where it’s due. @Plusnet customer service is always incredible.