Plusnet

Plusnet Outage Report in Dundonald, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Dundonald, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dundonald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Dundonald, Northern Ireland 12/18/2025 14:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Dundonald, Northern Ireland

Latest outage, problems and issue reports in Dundonald and nearby locations:

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Golazzo_1884 Jimmy (@Golazzo_1884) reported

    @Plusnet moved home and started a new contract with you... and you've charged me £329 early termination charge??? I haven't gone anywhere as a customer!! Appallingly bad service received during this whole house move

  • PNEPhil Phil 💙 🇺🇦 (@PNEPhil) reported

    @Pazza_81 Hi. Have a look at Plusnet sim only deals. They use the EE network but are a hell of a lot cheaper than using EE directly.

  • StevenBarringt6 Steven Barrington (@StevenBarringt6) reported

    @Plusnet I need a router, new payment date and proper customer service!

  • tamikonatsu NuttyNatsu (@tamikonatsu) reported

    @Plusnet once again dealing with disconnects. One day I'll actually receive the service I'm paying for.

  • l_n0te Leo (@l_n0te) reported

    @Plusnet hi - my broadband was supposed to be turned on by the 29th, I was told there would be one day delay but it’s still not working, can anyone help?

  • Enginio316 Enis Engin (@Enginio316) reported

    @Plusnet internet down in my area ct11, any idea the reason?

  • taylorkwinship MrTaylorMcKnight@mastodon.social (@taylorkwinship) reported

    @Plusnet It should be straight forward but your colleagues sent new router to old address and failed to take down our new contact number correctly so BT couldn't arrange to connect us. Crap service #Plusnet

  • alistairbarron Alistair no longer British 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 💙 (@alistairbarron) reported

    Is anyone else having problems with @ScotNational ? For the past several days I keep getting DNS errors (can't find the web site) not my end as everything else is working OK via PlusNet.

  • GileadStaffs GileadStaffs (@GileadStaffs) reported

    @kondratiuk59 @Plusnet They’ve just been .. it’s fixed .. also he woke us up .. he’d been told he it was a landline fault .. therefore needed access to main socket .. I’ve made a formal complaint.. they’ve been shocking!! Now got the job of connecting all the devices 😬…

  • marieb811 MARIE B (@marieb811) reported

    @Plusnet Thanks for that. I’ve sorted the issue now but as ad hoc do we return our old router ?