Plusnet

Plusnet Outage Report in Dundonald, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Dundonald, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dundonald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Dundonald, Northern Ireland 01/22/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Dundonald, Northern Ireland

Latest outage, problems and issue reports in Dundonald and nearby locations:

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @Plusnet please improve your customer service

  • PatrickMBelfast Patrick (@PatrickMBelfast) reported from Belfast, Northern Ireland

    @Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • vk_tiffany Mr & Mrs Jacks Magic (@vk_tiffany) reported

    @blackjag63_LH We had plusnet issues so went back to BT. Weird as they are almost one of the same!

  • twwooer Sheridan Birtwistle (@twwooer) reported

    So much for #PlusNet’s “legendary” customer service

  • John_E19 💙 (@John_E19) reported

    @georgesampson @SkyUK I'm with @Plusnet and pay £17.99 I have 2 kids using their tabs for streaming and a desk top computer each PLUS I have my Now TV Stick on the go for Netflix all day and I have no issues.

  • Luce_robinson22 luce🦋 (@Luce_robinson22) reported

    Plusnet are ******* **** honestly🙄🙄🙄🙄my advice is do NOT go with them🥴

  • smithers039 Alan63 (@smithers039) reported

    Hi Plusnet, our internet has gone down is there a problem?

  • Katy884 Katy Hall (@Katy884) reported

    @plusnethelp still no reply to my DM that I sent on THURSDAY! Your customer service is awful! #badcustomerservice #plusnet

  • twittwootoot Cynical image-breaking rebel (@twittwootoot) reported

    @plusnethelp You sent me an email saying "Your Plusnet Protect service has been cancelled" and "If you still have the Plusnet Protect software installed on your PC, you should now uninstall it." What is Plusnet Protect? How would I know if I had it? Wouldn't YOU know? I don't!

  • PD72645889 PD (@PD72645889) reported

    @plusnet @plusnethelp I aim to make everyone aware how awful a service your Internet is, with its atrocious uptime. Suffice to say I'm fed up with the DAILY disconnects. Awful, awful, awful.

  • hr_darren A better Wales is Possible (@hr_darren) reported

    @AndrewMorganRCT @skytv I had the same and moved to Plusnet... Their customer service is excellent.

  • arejaykay Rob Kelly (@arejaykay) reported

    @plusnethelp hi, had this msg 2weeks ago, any update? As we discussed, there is currently an issue going on with customers line rental saver payments. They are getting credited back to the customers. Plusnet are looking into the issue, and will come up with a fix very shortly.