Plusnet Outage Report in Dundonald, Northern Ireland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Dundonald, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dundonald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Dundonald, Northern Ireland
Latest outage, problems and issue reports in Dundonald and nearby locations:
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Gem
(@gemmacaddell86) reported
from
Castlereagh, Northern Ireland
Saturday night to enjoy tv with willow not here and plusnet not working, awesome
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Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
@Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc
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Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
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Patrick
(@PatrickMBelfast) reported
from
Belfast, Northern Ireland
@Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Dylan
(@DylanMayhem18) reported
@SkyUK Im gonna get plusnet after this unreliable service u have provided is dead. Even the WiFi back in pend in Punjab is reliable fam.
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Beth Mowlam
(@BMowlam) reported
@Plusnet Just had to cancel my evenings work because internet keeps cutting out. I'm trying to tutor online...need to teach online tomorrow. I hope it is fixed. @plusnethelp
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Marisa Peek
(@TheOneMarisa) reported
@TalkTalk I have sent a DM. I’m in W2 nowhere near the service outages posted. That is what I checked first. There was apparnetly an outage last night in my area (not on your list). Neighbours on @Plusnet have had their service reinstated within 5 hours and are happily working. Help please
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natecaple
(@natecaple1) reported
@plusnethelp @Plusnet perhaps all the marketing and advertising about your award winning customer service. You should be done for trades description. The tag line should be Plusnet, we’ll do you disappointed!!!
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PC
(@PeteCat1) reported
@plusnethelp we're still having upload speed problems, what can we try next? New router? Also, please confirm cost to cancel contract. Never had this problem before, only once we returned to Plusnet & had to change the landline number. Too far from cabinet to benefit from fibre
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Jake Lambert
(@LittleLostLad) reported
@Plusnet hi. I have no internet. I called yesterday because the signal was weak and now it’s non existent. Tweeting you here instead of DMs in hope that helps in some way.
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Fiona Harvey
(@FionaHarvey30) reported
@Plusnet why has our internet service got so much worse since you provided us with a new router? We pay a lot of money for unlimited fibre optic. Now looking at other providers. Please reply
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Roland Bonlett
(@RBonlett) reported
Aaaarggh! Does ANYTHING work any more? I decided to renew my contract with Plusnet (had lapsed, was paying too much) so after AN HOUR on phone I had it renegotiated on Unlimited Fiber Extra (80-20). Went online this morning and I'm now getting 40 down and 10 up! FFS!!!
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Charles Broadfoot
(@socialistica) reported
@7govscott @SkyHelpTeam I would recommend Plusnet Broadband, brilliant customer service and really good value. With regard to your question I think Sky will have limits to how much bandwidth they get on the BT systems. Probably something to do with contracts they sign.
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runxuan
(@runxuan) reported
Very frustrating when informing @Plusnet I am moving home, customer service using high-pressure sales locks me in for another 24 months (£29 per month) for the same deal that is offered to new customers as a 12 months contract for 22.99. What are my options? @MartinSLewis