Plusnet

Plusnet Outage Report in Dundonald, Northern Ireland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Dundonald, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dundonald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Dundonald, Northern Ireland 11/28/2025 05:55

November 28: Problems at Plusnet

Plusnet is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Dundonald, Northern Ireland

Latest outage, problems and issue reports in Dundonald and nearby locations:

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SimonWhalley1 Simon Whalley (@SimonWhalley1) reported

    @TalkTalk She cancelled her existing @TalkTalk contract on 11 January in order to join @Plusnet (who's customer service has been excellent by the way).

  • beaso698 Matt (@beaso698) reported

    @Plusnet I tried sending you a PM about the dire service I am currently receiving but you haven’t bothered replying in over a week. I am supposed to be on unlimited fibre but am lucky if I can manage 3.5 Mbps download speed.

  • GraceHartley6 GraceHartley (@GraceHartley6) reported

    @plusnet @plusnethelp still no wifi or broadband, just had an update stating by the 9th Feb. #nowifi #plusnet #help

  • arqeria Haily Merry (@arqeria) reported

    I swear to all the various gods and goddesses of the pantheon, this piece of **** plusnet router from hell is getting worse. Anyone want to help me, and by extension @destructatron04, get a better router? I'll probably have to downstream it over gigabit powerline, but still.

  • scot_in_suffolk Sandra Taylor (@scot_in_suffolk) reported

    @plusnethelp @Plusnet @OpenreachHelp Feb 5, still no fibre Broadband. Got the router, the new contract but no service. This is supposed to be the day it all happens. Why the delay?

  • adamjhendry Adam (@adamjhendry) reported

    @unihomes @Plusnet where the hell is our new router? been without internet for a week. missing online lectures. Got to be the worst costumer service i’ve ever experienced 🤬

  • adamjhendry Adam (@adamjhendry) reported

    @Plusnet @SkintDad how about you actully fix my router , your the worst internet provider i’ve ever had

  • natecaple1 natecaple (@natecaple1) reported

    @plusnethelp @Plusnet perhaps all the marketing and advertising about your award winning customer service. You should be done for trades description. The tag line should be Plusnet, we’ll do you disappointed!!!

  • TheOneMarisa Marisa Peek (@TheOneMarisa) reported

    @TalkTalk I have sent a DM. I’m in W2 nowhere near the service outages posted. That is what I checked first. There was apparnetly an outage last night in my area (not on your list). Neighbours on @Plusnet have had their service reinstated within 5 hours and are happily working. Help please

  • SimonCoopey Simon Coopey 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@SimonCoopey) reported

    Well @Plusnet is off to a great start. "We're going to transfer your service several days later than you asked for, oh and also you're keeping the landline number you didn't want to keep".