Plusnet

Plusnet Outage Report in Ballymena, Northern Ireland

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ballymena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ballymena, Northern Ireland 03/07/2026 21:55

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Heesica_x 다니 𖤐 🖤𝕸𝖊𝖒𝖊𝖓𝖙𝖔 𝕸𝖔𝖗𝖎🤍 (@Heesica_x) reported

    @Plusnet My internet has just suddenly gone down without any reason. I've restarted a few times. Unplugged everything and plugged it back in. Still nothing. I've logged into the hub using all the correct details but still no internet.

  • SallyJanePerrin SallyJane Perrin SBA (@SallyJanePerrin) reported

    @Plusnet contacted customer help recently to explain my landline not receiving calls. They said BT Openreach would investigate on 16th August (yesterday). This afternoon found my phone line totally dead. Have followed your troubleshooting guides, line test result is "unclear"

  • g_e_loach G E Loach (@g_e_loach) reported

    @Plusnet How long does it take to resolve a connection issue to BT Sport? I sighed up on the 10th August and customer services still have not sorted this. I'm getting concerned as Serie A kicks off on 21st August.

  • g_e_loach G E Loach (@g_e_loach) reported

    @Plusnet We have already been in contact with the support team multiple times a day for over a week and we have been in contact with BT Sport. No one is resolving the issue. I have now made an official complaint due to the lack of resolution.

  • lalalolanow Ekin (@lalalolanow) reported

    I sent 2 emails to @Plusnet Customer Srvcs but got no help. They sent smb to repair my internet. He didn't know what he was doing. He ordered new hub -not needed. I paid smb to fix it. @plusnethelp charged me £6.99 for sending it. I wasn't informed I had to pay. Pls pay me back!

  • Goulden_David David Goulden (@Goulden_David) reported

    @Plusnet Well you finally broke me and lost a 17 year customer and didn’t give a stuff…😡

  • Spartacus1965 Kevin (@Spartacus1965) reported

    @Plusnet I got through to support and apparently a local EE mast is degraded so plusnet customers are suffering problems but strangely not EE customers .

  • MsHellieD Helen Davison (@MsHellieD) reported

    @Plusnet Our Plusnet Access Control has stopped working. Control panel briefly flashes on screen, looks like settings are on, but WIFI is still on. I wondered if you were aware of anyone else having this issue?

  • Bertie123B bert1e (@Bertie123B) reported

    @Plusnet I was just completing an order for your service, I then decided to read the reviews. So now it’s a no from me.

  • Ohfishcakes Kraig Ⓥ 🌱 (@Ohfishcakes) reported

    @Plusnet Hi, I did the test on Ethernet and the problem was I was getting latency spikes. I spoke to the company and they heavily insist it’s down to my ISP