Plusnet

Plusnet Outage Report in Ballymena, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ballymena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ballymena, Northern Ireland 11/26/2025 12:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • satpalram John Harvey (@satpalram) reported

    @Plusnet If anyone wants to be persuaded out of their decision, you can give them a box to tick saying so. We’re adults, treat us as such. I didn’t have to talk to anyone to sign up.

  • BalancingSpider Ollie (@BalancingSpider) reported

    No internet = no Destiny/no stream. **** you Plusnet.

  • Chris00201 Chris (@Chris00201) reported

    @Plusnet Your FAQ's for subscribing to the BT Sport App saysthe minimum one month term starts "from your next billing date following sign-up". But the t&c's say the minimum term starts on the day following sign-up to the service. Can you confirm which is correct please.

  • roiontech Roi Perez (@roiontech) reported

    @mikejjennings the broadband options in my area are basically BT-types (Plusnet, EE) or Virgin... and the speeds are crap. I've been thinking about moving to Virgin but honestly I've only ever seen tweets like yours. You never see someone saying "Virgin are the best" haha

  • emmakirton Emma Kirton (@emmakirton) reported

    @Plusnet Your customer service email pls? Today you informed you had to cancel my residential order as you couldn’t fulfil it, I asked for an email confirming cancellation & you send me a generic one saying sorry I had to cancel! I didn’t cancel - you did! Please send a corrected email

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.

  • MarcAlderman Marc Alderman (@MarcAlderman) reported

    @Plusnet We have had Openreach vans crawling all over the local area recently and I can see that my property is now covered by BT FTTP. As a long term Plusnet customer (10 yrs or so I think) I am not keen to switch, so wanted to know if you will be offering FTTP service soon?

  • tysonpashley mickey (@tysonpashley) reported

    @Plusnet Now about looking after the old customer who have been with you years

  • marionste Marion Steggles (@marionste) reported

    @Plusnet Thank you very much. I noticed it was down again about an hour ago as well.

  • Rhod45560044 Rodduz (@Rhod45560044) reported

    @Plusnet why does my router restart almost every single day without fail. Just sitting there and it'll restart and go through the red flashing then turn blue again. Really annoying!