Plusnet outages and service status in Ballymena, Northern Ireland
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- Plusnet generated 0 outage signals in the last 24 hours around Ballymena, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Ballymena, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ballymena, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Plusnet Issues Reports Near Ballymena, Northern Ireland
Latest outage, problems and issue reports in Ballymena and nearby locations:
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Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland@Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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James Montgomery (@monty772011) reported@EE Hi, please can someone respond to my complaint sent yesterday morning, urgently! My Mum has been without a landline for two weeks, due to move from Plusnet. My Dad is in a home with Alzheimerโs & she has to keep topping up her mobile to stay in contact. Causing huge stress!
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Joke Legg (@joclegg) reported@Plusnet my internet is down again. 3rd time this month. I switched to fibre and it turned into a donkey ๐ซ
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New Forest Dog ๐ and Her Indoors (@NewForestDog) reportedPlusnet come out well in reviews for customer support. Do any of you use them? And would you recommend them?
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๐๐๐ (@lainey5565) reported@MadDogBrit Go with Plusnet.... Customer service when needed is MUCH better.
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Bri ๐ (@OriginalBigBri) reported@Plusnet I have given them another try. There is no option in the menu for what I need, but the recorded message does say I can go onto your website and raise an online support request. Please give me a link to where I can do this.
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Liz (@Liz14752830) reported@TomK_Brit1993 Not a real landline of course... Phone still won't work in a power cut, more like an additional mobile. Plusnet has really good customer service
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David McGinlay (@Quigmeister) reported@Plusnet The new service is at least 10x faster and cheaper than what you can offer. Itโs due to start after my contract with you expires, so I donโt appreciate the continued pressure to stay with an inferior more expensive service
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G M Thomas FRSA FRAS (@japanauthor) reported@ThatNeilMartin @Plusnet I left @Plusnet years ago after a customer service guy was patronising and rude. One strike and you're out is my mantra with such things.
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GM Mark Howitt (@MarkHowitt) reported@Plusnet @Plusnet poor again making me lose connection another call needed for comp @Ofcom
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Rob Shelley (@ITVRobShelley) reported@Plusnet Hello! Because of your former great service, I called to stay with yourselves not switch to EE. Whilst Tamsin and David who took my call were lovely - and v good at their jobs - sadly the whole call, incl hold time, took just under half an hour - that's bang out of order