Plusnet

Plusnet Outage Report in Ballymena, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ballymena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ballymena, Northern Ireland 12/22/2025 11:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • QuigleyPeter Peter Quigley (@QuigleyPeter) reported

    @ciaran_10 @virginmedia @FibrusFullFibre I was with plusnet-they were dead on, virgin came into the area and offered 3 months free, it’s been shocking. Stupid things like a Facebook video won’t load upstairs or if my daughter turns on her smart TV then the PlayStation is unplayable, hardly 3rd world problems I kno 😳

  • Whatthedickenzz Don (@Whatthedickenzz) reported

    @Plusnet @OpenreachHelp @plusnethelp is this an acceptable service? I can’t wait until Monday! My work is urgent. Surely you can find an engineer #badcustomerservice #plusnet #openreach

  • babycazcarol carol platt (@babycazcarol) reported

    @plusnethelp I cant keep a signal, play online games or open plusnet webpage to complain please can you explain why?

  • Autisticosaurus James| Its NOT Over When You Can Still #StayAtHome (@Autisticosaurus) reported

    I’m sick of Plusnet, been terrible since start, inconsistent internet connection, random outages & multiple restarts needed to get decent speeds 0/10

  • Whatthedickenzz Don (@Whatthedickenzz) reported

    @plusnethelp There’s the problem then. #openreach need to employ more engineers and the system of communication between @OpenreachHelp & @plusnet needs greatly improving. Such a poor system and blaming a third party doesn’t cut it with providing a decent customer service

  • joseyong7 JY (@joseyong7) reported

    @Plusnet You're doing F all. I work as I doctor. Your broadband is awful. Can't video call patients or remote in to work. What a joke. You just keep directing me to generic fixes that fix nothing, just waste my time.

  • 1878cmj Mr CMJ (@1878cmj) reported

    @SkyHelpTeam Well to start Harry Potter ppl get fed up of it it 24hrs a day since before Xmas I think. But you just need to scan the movies to see how crap they are. The reason the prices went up is sky is loosing so much revenue from sports. Ppl are fed up with it, I will be going plusnet.

  • JanetBo28919255 Janet Boyle (@JanetBo28919255) reported

    @plusnethelp On my 6th promised broadband activation date. Plusnet blaming Open Reach engineers for failing to keep appointments and customer service seemingly unable to resolve this. Why switch off my broadband before you can connect new #plusnetopen reachdrivingmemad

  • mayzwatson Valentine’s May (@mayzwatson) reported

    anyone else got Plusnet and think they’re absolutely awful?! missing out on the weekly We Are Scientists livestream - aka one of the very few routine things i have to enjoy atm - because our wifi is so shite 😭

  • BBenjaminn Ben (@BBenjaminn) reported

    @JennieLy £6 on plusnet which is same network as ee