Plusnet

Plusnet Outage Report in Ballymena, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ballymena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ballymena, Northern Ireland 03/23/2026 16:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • IlseHoward Ilse (@IlseHoward) reported from Richmond, England

    @inacentre @Plusnet Definitely change provider. Even if it ends up the same you’ll at least get a discounted time as a new customer 👍🏻

  • MrsRLoader Rachel Loader (@MrsRLoader) reported

    @Plusnet I am trying to cancel my mobile phone service, I don't need to transfer my number and have a 30 day contract. I can't find any info on how to do this on the app, help!!!

  • lozziepop89 ♡ L a u r a 👩🏼 & J i n j a h 🧸♡ (@lozziepop89) reported

    @kennykoalabear I have been very happily with NowTV broadband for 18 months, paid £22 per month for all of that time. Great customer service too. Would suggest avoiding PlusNet at all costs as we had such a bad experience with them but that could just be us!

  • AustinP39032121 Austin Powers (@AustinP39032121) reported

    @Plusnet Trying to login to Plusnet Mobile to cancel sim only username, password and mobile number is not accepted. Yet payment is still being taken. Can you tell me how I can cancel.

  • MrMustard MrMustard (@MrMustard) reported

    @___Beck @dylantwe @mr_omneo I’m with PlusNet. They are pretty ****.

  • inacentre Ian John (@inacentre) reported

    @cheltjs @Plusnet That's a real deal sign you up and forget customer service. Have you got 14 days in which to cancel? I would do so, if me, just for the hell of it ! Good luck PJ 👍

  • FIibbertygibbet Robyn Alexandra Starr (@FIibbertygibbet) reported

    @DavinaM1612 Had nothing but problems with plusnet, atrocious company in my eyes!

  • thatcedric The Curse of Cedric (@thatcedric) reported

    @pipmadeley I've had 2 providers fail to repair broadband. (neither of them Plusnet though) I left both of them (one mid contract, they didn't pursue it). My BT broadband has yet to fail in 8 years. I have unbreakable, the connection has dropped but the 4G backup kicks in.

  • AnneQuinton Anne-Louise Quinton 🇺🇦 (@AnneQuinton) reported

    Hello @Plusnet I am no longer a customer of yours. Please stop sending me emails. You have all my details, I have followed all your requirements to end my account, so why do I get an email telling me about changes to my charges? Are you not talking between departments?

  • Michael81992344 Me (@Michael81992344) reported

    @Plusnet Hi Curtis, sorry I didn't reply, I had health issues. I thought it best to cancel my Direct Debit. Ensure "Billing' had the recorded rate. Then talk through the credit adjustments needed on the bill to reflect the tariff, and then paid the correct amount with a debit card.