Plusnet

Plusnet Outage Report in Ballymena, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ballymena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ballymena, Northern Ireland 02/13/2026 02:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • FlossyJem 🌠✩Lady✩Jemm✩🌠 (@FlossyJem) reported

    @TalkTalk I used to work for both #BT and #sky currently in contract in #plusnet with no issues... your door to door sales ppl telling me I don't need to worry... erm.. im not paying for two broadband...

  • dunstablian John Ganges (@dunstablian) reported

    PLUSNET WIFI ABSOLUTELY USELESS. IT WILL NOT DO CRAIG MURREY IT WILL NOT DO AT ALL. MISSED THE WALES V SA RUGBY TODAY. USELESS. NO HELP PHONES LISTED ON INTERNET WORKING. REBOOTED TURNED ON AND OFF NOTHING WORKED. USELESS.

  • Plusnet Plusnet (@Plusnet) reported

    @TheMattNuttall Hi Matt. I'm sorry to hear that you've had problems with your connection. Testing your line isn't picking up the dropping connection issue from here. Is this solely affecting your wireless connections or are wired connections affected too? Regards, Emily Plusnet Leeds

  • Mestaae Mark Oswald (@Mestaae) reported

    @Plusnet Hi, why when your website says technical support is open 9 till 6 today am I only being told the provisioning team is closed abd given no option for technical support?

  • Ian_67 Ian Pennock 🏴󠁧󠁢󠁥󠁮󠁧󠁿🍺⚽️🏁🏈 🏉🏎🏍 (@Ian_67) reported

    Appalling customer service from @Plusnet. Took over my 83 year old mothers line and have cut her off from both phone & Internet. My sister has spent weeks phoning them and all they say is will be sorted this week. It’s not yet you keep taking DD @Ofcom

  • JoshuaMcDermid Josh McDermid (@JoshuaMcDermid) reported

    @Plusnet Good afternoon, I've received no reply from my messages or tweets from over a week ago. Any chance of an update on my intermittent internet connection? Poor customer service.

  • SarahJDavid SJD (@SarahJDavid) reported

    @Plusnet Award winning Customer service isn’t reflected in your speed of replies. I’ve now been waiting 13 days for a response to a DM I sent to your twt account.

  • felixeve Felix Eve (@felixeve) reported

    @Plusnet my phone line is down, you have detected and fault and say you aim to resolve it in the next 3 days. As I work from home without my phone line I can't earn any money. Please can you make this a priority and fix it today?

  • Pls_Stfu_ 🎃Pls Stfu 🎃 (@Pls_Stfu_) reported

    @_Doctor_Freeze_ @Plusnet It’s okay tho!! You can complain and they fix it for a single day 🥰🥰 lucky us

  • BellaFerrary Bella Ferrary $5 OF (@BellaFerrary) reported

    **** my broadband... plusnet wanted to charge me over £50 for Internet access. So guess I'm gonna be using my phone's bandwidth which sucks...but much cheapness 🥲