Plusnet Outage Report in Ballymena, Northern Ireland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
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E-mailProblems in the last 24 hours in Ballymena, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ballymena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Ballymena, Northern Ireland
Latest outage, problems and issue reports in Ballymena and nearby locations:
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Zos
(@ThinkingBlue) reported
from
Antrim and Newtownabbey, Northern Ireland
@Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Marion Cromb
(@drwhofreak) reported
Just a thought but maybe @plusnet shouldn't activate & port numbers to new SIMs before the customers have even recieved them, leaving them without mobile service for days, especially when the postal service has been disrupted due to a pandemic 😑
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Tim Thurlow
(@TrenchTrotter) reported
@Pepper2Pepsi I ditched plusnet awhile ago. Always had outages sometimes 24 hours and never offered compensation.
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Elijah Cole
(@EXCBAYBAY) reported
@plusnethelp Internet connection dropping in and out since midnight last night. Working from home and can't even stay connected to the Internet. What a joke plusnet is, don't even respond to support or DM
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Jan Honour
(@HonourJan) reported
@MarcAllera I am being ignored as the BT staff who answered my query, sent to you, are unable to help as I am a Plusnet customer - are you not CEO of both BT and Plusnet?
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Stephen Pepper
(@Pepper2Pepsi) reported
@plusnethelp @plusnet @DailyMailUK absolutely shocking service from Plusnet will not allow me to order new SIM card on behalf of my vulnerable 92 year old deaf father. Nor will they allow me to make a complaint!! Avoid.
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Elizabeth Graney
(@ElizabethGraney) reported
from
Lyneham and Bradenstoke, England
Give me strength please! Home schooling which I love with support from our daughter's amazing school @RWBAcademy but wifi from @Plusnet just awful! Just spent a fortune on ethernet cables and WiFi boosters! #StayHome #lockdown2021 #homeschooling
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L C
(@l44ryc) reported
@Plusnet the irony of saying you're straight taking. Shambolic customer service from the start and I haven't even gone live with my service yet. Expect this to be cancelled!
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Aaron Young
(@aaronyoungesq) reported
@plusnethelp @Plusnet Hello. My fibre died in the wee hours. I've run through all your support tips and no joy. No one is answering the phone. Please help.
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Stephen Pepper
(@Pepper2Pepsi) reported
Thankfully new SIM card now on its way thanks to Plusnet Help (Adam) who now accept discretion could have been used rigid application of rules + lack of discretion leads to very poor service in some cases. Vulnerable 92 year old who’s shielding will now have a phone that works!
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????