Plusnet

Plusnet Outage Report in Ballymena, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ballymena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ballymena, Northern Ireland 01/05/2026 01:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • cheekyfork Cheeky Fork (@cheekyfork) reported

    @Plusnet so you're all about "can we help you sort your 20mbps speed" now I've given notice, but for 3 months you've done nothing, you had a 6 weeks period during that which I was home EVERY day, now you're saying it's my fault I won't take a day off work. Shocking!

  • Henna_H2 Henna Hamid (@Henna_H2) reported

    @virginmedia You’ll be glad to know the pre install team hung up on me. I give up, going with @Plusnet now. Based on other people I know that have tried to sign up to virgin, I’d strongly recommend you review your on boarding process and customer service levels. Atrocious

  • Beanie904 Beanie904 (@Beanie904) reported

    So @Plusnet what is going on?? My wifi has been on and off like a yo-yo all flipping day and when it’s on it’s so incredibly slow! Throughly fed up with you and poor connectivity

  • lenathehyena Lorn Dey wear a mask 💜🤍💚🇺🇦 (@lenathehyena) reported

    I'm taking time out of complaining about everyone and everthying to give a 👍 to Plusnet. Excellent customer service and I've just had an amusing and beneficial virtual conversation with one of their team. That's not anything I could say about other broadband companies. Well done

  • Jordanchilds94 Jordan childs (@Jordanchilds94) reported

    @Plusnet hi my router has an orange light and a red broadband logo on ive unplugged check all the wire and restarted it but its still doing it? Is your broadband down at the moment?

  • Plusnet Plusnet (@Plusnet) reported

    @Vesidia_ Hi there, I'm just getting in touch after the recent message that was sent to us and just checking to see if there is anything I can help with. If not just let me know and I can mark this post as closed. - Curtis, Plusnet Sheffield

  • reders174 Andy Redmond (@reders174) reported

    @Plusnet I terminated my contract after horrendous service received so why has an open reach engineer been sent to connect the line at my new address causing further delays with my new chosen supplier? Absolutely fuming 😡

  • Slothfulone Helen Speed (@Slothfulone) reported

    Dear @plusnet Please deactivate the voicemail on my landline. It is telling people that my mailbox is full (it isn't) and I can't switch it off online. I tried online and now I am getting alarming messages about errors and product changes being in progress. Help!

  • 101whiteford Susan Whiteford 💙 (@101whiteford) reported

    The old conundrum- no mobile signal so can’t contact @Plusnet help except via Twitter. And no one’s answering. Any other @Plusnet users experiencing this?

  • Plusnet Plusnet (@Plusnet) reported

    @kazemaruOW Hi there, I'm just getting in touch after the recent message that was sent to us and just checking to see if there is anything I can help with. If not just let me know and I can mark this post as closed. - Curtis, Plusnet Sheffield