Plusnet

Plusnet Outage Report in Ballymena, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ballymena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ballymena, Northern Ireland 12/29/2025 14:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • WorkieTicket99 muckfe (@WorkieTicket99) reported

    @Plusnet why do you seek to punish long term customers ?. My current deal (as a long term customer )is now £10.93 a month … new customer pays £9. Fantastic.

  • MegaSp00n Si (@MegaSp00n) reported

    @Plusnet I called at 8 and got sorted, thanks. I am surprised that you have no out of hours support though, even through your text service

  • WorkieTicket99 muckfe (@WorkieTicket99) reported

    @Plusnet why as an existing long term customer am I expected to pay £24 a year more than a “new” customer ?

  • WorkieTicket99 muckfe (@WorkieTicket99) reported

    @Plusnet as I logged on today I saw if I was a new customer I would be charged £9 instead of £10.93 ,as I’m a long term customer. I thought “April Fool” .. but nope penalised for being a long term customer. Cracking .

  • Alexis01457679 Alexis (@Alexis01457679) reported

    @Plusnet I'm a broadband customer just tried to sign up for sim only mobile, said there was a payment error but the payment has registered on my card ok, not received any emails, what can I do I don't have time to sit waiting on hold on phone

  • YAGWG The Man Who Shouldn't Exist (@YAGWG) reported

    @Plusnet I need to raise a formal complaint: what's the fastest way to do that?

  • Serjinoo Serjino (@Serjinoo) reported

    If you're on plusnet/bt unlucko, legit scuffed as **** last couple days -.-

  • JakeAvis96 Jake Avis (@JakeAvis96) reported

    @Plusnet hey, if I've had my refund after moving provider can I now cancel my direct debit with my bank? Thanks!

  • WorkieTicket99 muckfe (@WorkieTicket99) reported

    @Plusnet still waiting for some sort of explanation 6 hours later from Plusnets awarding winning customer service team .

  • heavenndhell666 i love ramsgate (@heavenndhell666) reported

    @Plusnet find it a total disgrace there is no email provided for business complaints being held to ransom to upgrade or left with the same outdated useless router if I don’t. One customer lost when contract is up