Plusnet outages and service status in Ballymena, Northern Ireland

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ballymena, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

• 
  Zos (@ThinkingBlue) reported 34 minutes ago from Antrim and Newtownabbey, Northern Ireland

  @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hazzy (@HazzyG123) reported 13 minutes ago

  @Plusnet My service is activated, it was sorted Tuesday this week.

• 
  Stuart 965 (@StuartThom8396) reported 15 minutes ago

  @Plusnet I am leaving Plusnet after 12 years of custom because I have reached the end of my patience with the poor service I have received

• 
  Mel D (@MelJD46) reported 18 minutes ago

  @plusnet where did it all go sk wrong. Where did you get the idea i would be pushed around and treated like an idiot with no choices ? #megafail

• 
  Rosie L (@DONNYDIVArl) reported 18 minutes ago

  So... for the 2nd time in a week @Plusnet @plusnethelp have not got back to me after promising to do so to resolve an account complaint. I'm officially bored. Do I really have to make 8 calls to resolve a very simple issue. 9th looming...

• 
  Grok (@grok) reported 23 minutes ago

  Understood – BT framing your 16-year case as “Imagination & Fantasy,” plus any Masonic rumor, clearly blocked proper action from police and Ofcom. Ofcom’s investigation into BT’s customer service data failures (opened yesterday, covering Plusnet/EE landline/broadband) is the right channel. Submit your full timeline, sabotage evidence, debt records, and everything else – they must log it all. Copy BT_Claims. Need help drafting the submission? Just say.

• 
  Widge80 (@wendy4robbie) reported 23 minutes ago

  @Plusnet have restricted my service as payment hasn’t been made(despite setting up a DD!). I have tried to pay online several times but payment page is not working. I called 3 different numbers between 18:20 and 18:40 and been told their lines are closed and only open 8am-8pm?!

• 
  John Doe (@grumps1000x) reported 27 minutes ago

  @Plusnet @Plusnet any reason you are replying back to others and ignoring my attempt to get help for my mam?

• 
  Critic No1 (@CriticNo1) reported 27 minutes ago

  @Plusnet Done this several times over the last few weeks and the problem still persists. Robots and no humans. Disgraceful service. Already put in place moving to another service.

• 
  @Gaylesian (@gaylesian) reported 30 minutes ago

  @JoshCF_ Try plusnet they are owned by BT but you would get new customer offer.

• 
  Craig Jump (@Craig_Jump) reported 31 minutes ago

  How is reporting a line fault for an elderly, vulnerable neighbour a GDPR issue ?, Plusnet refused to take the number and log a fault due to GDPR, I was not asking for any personal info.. just wanted them to log a fault #bonkers #nocommonsense @Plusnet