Plusnet

Plusnet Outage Report in Ballymena, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ballymena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ballymena, Northern Ireland 03/17/2026 17:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • mttkgrdnr Matt Gardner (@mttkgrdnr) reported

    @Plusnet hi can someone please dm me as I've got a billing issue (DD didn't go out as I didn't realise bill was going up and didn't have enough in the bills account). In a bit of a panic that it might go down as a missed payment and stop me getting a mortgage next month!

  • twigletfan Melody Shieldmaiden (@twigletfan) reported

    Hi @Plusnet. I am a Plusnet broadband customer with a legacy Totalise email address. Having intermittent problems sending/receiving emails with 'Connection to server has been disrupted' message. Can you confirm POP settings for Totalise addresses pls. Ta x

  • KironReid Kiron Reid (@KironReid) reported

    @Plusnet Hi team, I'm abroad in Serbia & can't make or receive calls on my UK SIM. Texts are received. Wouldn't make calls as too expensive, but. Rang customer service 10 March. Any fix? Previously with 3 advisers never knew needed to change network to get texts. Not fixed calls

  • smh85 Sara (@smh85) reported

    @Plusnet No problem,I'm not there anyway

  • camelsbestmate Will Gordon (@camelsbestmate) reported from Thorner, England

    @Plusnet unaware that my broadband deal had ended. You emailed me, told me and highlighted the best deal available. Two clicks and signed up. The first time in over a decade I have not used a switching service. At this rate you are in trouble of gaining a customer for life.

  • BombeDeChaton Katharine (@BombeDeChaton) reported

    @Plusnet The technician who visited last week said he would report what he thought the problem was and that another type of technician would need to come out, was this not done?

  • JWM861 MCKE4N86 (@JWM861) reported

    @crhein272 @Plusnet If you've only just signed up with plusnet get outta that contract if you're still within your cancellation date. Internet is piss poor, the past few weeks the signal has been absolutely awful. Constantly dropping and slow as ****. I'm gone once this contracts up with them.

  • Plusnet Plusnet (@Plusnet) reported

    @KireeP24 Hi there, I'm really sorry about the disconnection yesterday. I've just been running some line tests and we're not seeing signs of any issues and the router has been back on since, please do get back to us though if threre's any more problems. - Adam - Plusnet Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @tearsofpearls Fixed term just means you've agreed to use the service for a set amount of time, which you have done. - Curtis, Plusnet Sheffield

  • TonyODonnell008 Tony O’Donnell (@TonyODonnell008) reported

    @Plusnet I had a failed visit from a Qubegb tech ‘Luke’, on behalf of Plusnet, he went to the wrong house! He didn’t call me, I’ve ask why and haven’t received a response. I Tweeted and emailed his company and they haven’t responded. ‘Great customer service, eh?