Plusnet

Plusnet Outage Report in Ballymena, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ballymena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ballymena, Northern Ireland 01/03/2026 04:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • harrybakerpoet Harry Baker (@harrybakerpoet) reported

    @Plusnet hi there! my number has been transferred to a new sim but the new sim hasn’t arrived yet and I can’t call the helpline because of the aforementioned number switching - wondered if you could help via Twitter?

  • thespeewah0126 ⚫ #3.5% 💙 #FBPA #JohnsonOut (@thespeewah0126) reported

    @nw_nicholas @Plusnet Maybe you’ll be lucky enough to get a call from someone claiming to be from Virgin Media? I’ve had them on an almost daily basis for the last couple of weeks. He and, occasionally she, even offered to help me with my computer settings!

  • RobertsonDawn3 Dawn Robertson #RejoinEU #FBPE (@RobertsonDawn3) reported

    @jwripple @Plusnet ... as if there aren't enough real problems to worry about - living in medieval times looks more & more tempting!

  • WhizzJimmy Jimmy Whizz (@WhizzJimmy) reported

    @Plusnet No mobile signal at all in the ST10 area for 3 days!! I can't contact you because there is no signal. I know there's a mast problem with EE but this is getting ridiculous. Am I entitled to compensation or do I have to cancel my contract and move to a rival?

  • randomovine Curious and Chaotic *Sheepy* #Baa 🐑 😷 (@randomovine) reported

    @macronencer They have to pay PRS fees .. hence cheap covers... Btw, top tip, upgrade your Plusnet router to a none Plusnet one because all of theirs are ****...

  • BrighaONeill Brigha O'Neill (@BrighaONeill) reported

    @rabbitaway @TalkTalk @Plusnet Sorry, I can't help you - I don't know anything about BT.

  • loufunnell Lou. (@loufunnell) reported

    I have had excellent technical support over the last 72 hours from Robert C, Amar A & Molly-Anne D @Plusnet absolute stars and a credit to the company

  • DamianPHughes Damian Hughes (@DamianPHughes) reported

    @Plusnet Last day of November, and the day with NO mobile phone service. There is also no clear way to find relevant information on service status. I have no idea why the service is down, or whether it is widespread. Can you enlighten me and say when service will be resumed? SK23 area

  • castelm11 Martin Castellan FRGS 🇫🇷🇪🇸 🇪🇺 (@castelm11) reported

    @RobertsonDawn3 @Plusnet Plusnet don't own the infrastructure. Their contract with BT (or whoever does own the network) will say that the supplier has a certain time (sounds like three weeks) in which to establish the connection.

  • DamianPHughes Damian Hughes (@DamianPHughes) reported

    @Plusnet Sorry, that should say 4th day with NO mobile phone service.