Plusnet

Plusnet Outage Report in Ballymena, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ballymena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ballymena, Northern Ireland 01/18/2026 18:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • cconnolly81 Christine Connolly (@cconnolly81) reported

    For a company promoting great customer service @plusnet has failed to deliver so far! They have cancelled my broadband account twice within the last 3 weeks, promised to call me back with an update but hasn't and charged me a set up for a new account that I didn't want!

  • Plusnet Plusnet (@Plusnet) reported

    @Irenevolpina2 I'm really sorry about this, I can see we replied back to your previous Tweet on November 14th. Please feel free to send us a direct message along with your username if there's still an issue and I'll make sure that we're doing all we can to help out. - Adam - Plusnet Sheffield

  • poetwithpace Donato DING **** Merrily (@poetwithpace) reported

    Holy moly that was quick! Having moved to new home at weekend, thought I best get phone & broadband installed. Ordered @Plusnet late last night, phone was up & running by 6am 🙀 Now that’s what I call service! Let’s hope broadband installation is soon so I can YouTube 🥳🥳

  • onetruegeekPTSD Rob Bradley (@onetruegeekPTSD) reported

    @Plusnet our broadband has gone from 65mpbs to 1mpbs... even speedtest fails, can you help please? We are a business line

  • FutterDaniel Daniel Futter (@FutterDaniel) reported

    @Plusnet hi I want to cancel my contract. I can’t dial your cancellation number as I’m deaf. Can you cancel my contract please

  • NavaronePage69 LunarSlayer | Lily (@NavaronePage69) reported

    @Plusnet Got sorted ages ago, apparently I paid £20 for the WiFi itself (that was then charged again all of 3 days later) and then £50 just because you guys have engineers. The whole thing was stupid but I really don't care enough to fight it

  • BirkmyreJo Jo Birkmyre (@BirkmyreJo) reported

    @Plusnet @SoggyMoggyComps I am a new customer who has been with you for 2 weeks and so far am very disappointed. I’m working from home and having to use a phone hotspot. We have asked for a manager to call us back twice in the last 36 hours and still nothing. Very poor! #badcustomerservice

  • helloitskelly_ Kelly (@helloitskelly_) reported

    @Plusnet hey, are there any reported issues with service in Sutton (SM2)? We can connect but trying to load or open anything is taking ages, and it's affecting TV streaming too. Thanks

  • AquilaSamurai95 サミュエル・オケーン (@AquilaSamurai95) reported

    @NeonDanTV @Plusnet That's about double what I get...and our cabinet is only just down the hill. Yay town outskirt speeds 😐

  • Rebecca_JTaylor Rebecca Taylor (@Rebecca_JTaylor) reported

    @Plusnet Yes thats fine. I mean it has been dropping the connection on and off today but not as bad