Plusnet

Plusnet Outage Report in Ballymena, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ballymena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ballymena, Northern Ireland 03/12/2026 06:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • HelloFromMarcus Marcus Green (@HelloFromMarcus) reported

    @Sarah_racewear @Plusnet Awful, awful, awful sub brand of BT. I fully expect to leave in the next week or so.

  • SeanMcDD Sean McDonald (@SeanMcDD) reported

    @Plusnet Two days in and still can't send emails. Very poor customer service but no real surprise at that given the decline over the past year. Plusnet used be dependable but no longer

  • Wynthorpe Wendy Baxter (@Wynthorpe) reported

    @plusnet I've signed up for your broadband and now trying to switch my mobile to you, but online form keeps telling me that I'm not a broadband customer of yours, despite inputting correct account details. Any ideas?

  • bromleyj Jonathan Bromley (@bromleyj) reported

    Normally I pick up my Plusnet email using Gmail POP3, and that doesn't seem to be working as smoothly as normal either. But Gmail can send from my Plusnet a/c using SMTP without problem. All very odd.

  • Sarah_racewear Sarah Tyler 💙 (@Sarah_racewear) reported

    @HelloFromMarcus @Plusnet Still? We had months of poor broadband and poor service. They kept investigating, our signal kept dropping out. We moved. Our broadband improved straight away. Despite saying they wouldn't charge us for cancelling early, they threatened us with court proceedings to pay up. 😡

  • Chris59730511 Chris aspi (@Chris59730511) reported

    @Plusnet wheres my internet gone??? Terrible service this first dodgy router i had to put up with for month 2 engineers out for a faulty router and now internet just goes off mid film I'll be leaving and want my contract terminating thanks

  • Sarah_racewear Sarah Tyler 💙 (@Sarah_racewear) reported

    @HelloFromMarcus @Plusnet If you're cancelling before the contract ends due to poor service, get it in writing that you won't be charged the early cancellation fee. We only had this verbally and despite saying that they record all conversations, surprisingly couldn't find this one.

  • Liebes_kind . (@Liebes_kind) reported

    @VictoriaPeckham @Plusnet But who is better? People are always having problems with Virgin and Sky. I'm in the same boat as you but I don't know where else to go

  • DCharlieUK1 DCharlieJP (@DCharlieUK1) reported

    @mcbrit2 @Ofcom @Plusnet I am having to explain to my work why I had issues with Internet access and why I can't log in at all today. I expect my work place won't be happy at 2 days out yet I am told no issues with Internet. It's intermittent - are they switching it on and off again? ;)

  • Plusnet Plusnet (@Plusnet) reported

    @StephBirdArt Hey Steph, you should now be able to log into your Plusnet email, however there may be a delay when sending and receiving emails. We’re working to fix this as quickly as possible and we’re sorry for the inconvenience caused. Thank you - Liam, Plusnet Sheffield.