Plusnet

Plusnet Outage Report in Ballymena, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ballymena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ballymena, Northern Ireland 12/31/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • duxastroman Pete Hill (@duxastroman) reported

    @Plusnet I want the updates your service providers are giving your management team

  • tony_g8wbi Tony Lock (@tony_g8wbi) reported

    Come on, @Plusnet . More updates on todays email problems please.

  • bengwy Ben Walker (@bengwy) reported

    @AndrewCollins @Plusnet Last update says they’ve identified the problem but some of the work to fix it needs to be done overnight. They expect it to be fixed by first thing tomorrow.

  • _JamieMcIntyre Jamie McIntyre (@_JamieMcIntyre) reported

    Apologies to anyone trying to reach me by e-mail today - @Plusnet e-mail down since *last night* & pretty dire lack of meaningful updates from them since as to when it will be sorted. Latest (rare) update suggests possibly tomorrow?

  • RIT1973 Roger Taylor #KBF (@RIT1973) reported

    @Plusnet My broadband has been down for an hour in Thornton Cleveleys

  • Theandyman72 Andrew Mallett (@Theandyman72) reported

    @plusnet I clearly didn’t realise how much I rely on email until I don’t have it. Your disaster recovery is poor should have been able to switch to backup server to get people back online and recover any missing emails at later point!

  • AndrewTait1973 Andrew Tait (@AndrewTait1973) reported

    @Plusnet @RichardnotatKF @plusnet This is not an update - it’s just repeating what you have said previously. Try explaining the issue and what you are doing to fix it. For example: mail server caught fire - currently rebuilding server.

  • slave2gadgets Pete G (@slave2gadgets) reported

    Welcome to the dark ages with @Plusnet. They are sorry for their email being down, but not as sorry as I am to be losing business and much needed cash. It’s pathetic.

  • TonyOcton TONY OCTON (@TonyOcton) reported

    @Plusnet My business has ground to a halt today thanks to your inability to fix the email issue. 24 hours without a functioning email account is unacceptable for anyone, especially a business. “We’ll do you proud” Cheap words from a below par company. Hope you’re “proud”!

  • awsiow Andrew Starnes (@awsiow) reported

    When are we getting email back @Plusnet ? It’s been down for hours!