Plusnet

Plusnet Outage Report in Ballymena, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ballymena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ballymena, Northern Ireland 02/21/2026 22:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • KraftyKray 🇬🇧 A PROUD BREXITEER 🇬🇧 (@KraftyKray) reported

    I can’t believe in this day and age, with cybercrime increasing, that Plusnet do NOT enable its users to forward any SPAM texts that they receive to 7726, the number used by just about EVERY other mobile network provider in the UK! Come on @Plusnet @plusnethelp get this sorted!

  • PBarrett8 P Barrett (@PBarrett8) reported

    any else have issues with @Plusnet connections after 8pm, after customer services have gone home and then they get back in its all fine again. Is this part of the business model. Combined with making people run about "trouble spotting" at home when the issues are in their network

  • davebluexx Dave (@davebluexx) reported

    @JAYNEHAIMES Sorted Plusnet out for me Ma couple of years ago an it’s been sound. No loss of service and fast. Good support lines too

  • MhicMhuirich RozlynMac (@MhicMhuirich) reported

    @AnnCleeves @virginmedia Wouldn’t touch BT, they’re just as bad when things aren’t right. Plusnet are pretty hot on customer service.

  • RachaelParkman Rachael Parkman (@RachaelParkman) reported

    It’s an @OpenreachHelp problem apparently. But no one else in our block of flats is affected. ‘It could be anything’ according to @Plusnet .

  • TimMart23440433 Tim Martins (@TimMart23440433) reported

    @RachaelParkman @Plusnet There routers are as cheap as chips, I was with Plusnet for 10 years and to be fair their customer service was good in my experience, but first thing I did was change to a Netgear router, now with EE much better speed and they don’t restrict the speed in peak times like Plusnet

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @fleming77 Hi there. Thanks for getting in touch and sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. Chris - Leeds.

  • wh1974 W@yne Howarth (@wh1974) reported

    @anxietyaloner I recommend @Plusnet. Not sure if the prices but customer service is good

  • JunoDee Michael Headon (@JunoDee) reported

    3 hours 30 minutes (and counting) waiting for a DM response regarding security. Full details of problem submitted. No response. Is your telephone helpline more responsive? @plusnethelp @Plusnet

  • troovus troovus (@troovus) reported

    @ChampagneDosser @Bliadhnaichean Plusnet is not bad. Used to be with BT and they were awful