Plusnet

Plusnet Outage Report in Ballymena, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ballymena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ballymena, Northern Ireland 01/08/2026 14:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RoxanneTimmins Roxanne (@RoxanneTimmins) reported

    @Plusnet An engineer was organised by yourselves to attend my property today between 1pm and 6pm. The engineer has not attended and I still do not have working broadband. Please can you help

  • KTmarmot BeckieC 💙 (@KTmarmot) reported

    @Plusnet is there any news on the outage affecting people in West Norfolk? No broadband since late Monday night. It would be helpful if known service issues were posted here, rather than ignored, just saying

  • nickjowen Nick Owen (@nickjowen) reported

    @Plusnet You really do need to do something about your hold music. It’s bad enough holding on for the ridiculous amount of time, but to do with this music is just mean

  • KintalineFarm Kintaline Farm (@KintalineFarm) reported

    @Plusnet @Paul_Wingrove @Plusnet how do I get support please? 24 hours +++++ without phone or data, leaving messages for hours, no response

  • AmyIsHeRe 🌼 Amy ᴿ ❤️ 🫶🏻 (@AmyIsHeRe) reported

    @Plusnet What's wrong with the WiFi?!? went down but back on, but now won't connect to my firestick 😒

  • BenKPirrie Official Benn (@BenKPirrie) reported

    @Plusnet my wifi keeps dropping out, any ideas on how can I fix it?

  • w_i_l_l_d Will d (@w_i_l_l_d) reported

    @CraiginWales Once attracted half of the population never switch. We alternate every time the contract expires, between EE, BT & Plusnet usually (all the same Co.) or whomever is offering the best deal at the time.

  • me_and_flora Ash 💙 (@me_and_flora) reported

    @KintalineFarm @Plusnet To be honest, I don’t even know why this was required - the question of whether there are still issues in my area from Monday night should be a simple yes or no. Why do they need username? Can’t say I’m impressed. Other providers have been much quicker to respond to the outage.

  • KintalineFarm Kintaline Farm (@KintalineFarm) reported

    @runfreesight @Plusnet Been messaging all day. Got one response early afternoon, replied within 5 minutes, then nothing since. Clearly been people online, just ignored all please for help 😒

  • PorkyMukester Porky Mukester (@PorkyMukester) reported

    @virginmedia You see, I'm not frustrated at all because I have Vodafone and PlusNet backups that are both working. My concern is for the others who don't and now cannot work from home. Problem is, we have all reported it and it still say's no fault! Is it a lie? So, we appear to be screwed!