Plusnet

Plusnet Outage Report in Ballymena, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ballymena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ballymena, Northern Ireland 12/15/2025 03:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • runxuan runxuan (@runxuan) reported

    Very frustrating when informing @Plusnet I am moving home, customer service using high-pressure sales locks me in for another 24 months (£29 per month) for the same deal that is offered to new customers as a 12 months contract for 22.99. What are my options? @MartinSLewis

  • scot_in_suffolk Sandra Taylor (@scot_in_suffolk) reported

    @plusnethelp @Plusnet @OpenreachHelp Feb 5, still no fibre Broadband. Got the router, the new contract but no service. This is supposed to be the day it all happens. Why the delay?

  • TheOneMarisa Marisa Peek (@TheOneMarisa) reported

    @TalkTalk I have sent a DM. I’m in W2 nowhere near the service outages posted. That is what I checked first. There was apparnetly an outage last night in my area (not on your list). Neighbours on @Plusnet have had their service reinstated within 5 hours and are happily working. Help please

  • DaveDogfish Geoff Parr (@DaveDogfish) reported

    @Plusnet Who do I talk to at Plusnet to get some action to rectify for some truly lousy customer Service

  • chickvonpea 🐣🐥 Sarah 🐣 🐥 (@chickvonpea) reported from Meltham, England

    @EmilyinYork @Plusnet "we'll do you proud" my arse. Dad had issues with them last year over his internet. Them and BT going back and forth blaming each other.

  • SimonWhalley1 Simon Whalley (@SimonWhalley1) reported

    @TalkTalk She cancelled her existing @TalkTalk contract on 11 January in order to join @Plusnet (who's customer service has been excellent by the way).

  • SamanthaCrossl5 Samantha Crossley 🐕🐾👩‍❤️‍💋‍👨 💙 (@SamanthaCrossl5) reported

    @Plusnet on the phone for over 30 minutes trying to get through to you to report an issue with emails. Lovely on hold music but it would be great if you could answer and help us. Wonder if you would be quicker to answer if we were a new customer 🤔🤔

  • All_The_Pies Sideburns Kev (@All_The_Pies) reported

    @plusnethelp Hi Plusnet. WiFi has gone down. Any reports of issues in Wrexham?

  • scottjordan16 scott jordan (@scottjordan16) reported

    @Plusnet I’ve literally just done your job. Open reach have been out and fixed the issue after i contacted them my self. You were telling me I had to wait till Tuesday. Shocking absolutely shocking. No one even tried to go that extra mile.

  • Roadwarrior29 'Oor' Axeleyovich Foleyski💙 (@Roadwarrior29) reported

    @philonoistcelt @one_mrs_k @Plusnet Yes indeed but it depends on the issue doesn't it, whether the problem is with the line or the ISP.