Plusnet outages and service status in Ballymena, Northern Ireland

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ballymena, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

• 
  Zos (@ThinkingBlue) reported 50 minutes ago from Antrim and Newtownabbey, Northern Ireland

  @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TheCureIsWorseThanTheDisease (@cureisworse) reported 10 minutes ago

  @Plusnet Ok. I will wait for them to contact me then as I'm not chasing again, given I get ofcom-mandated compensation for missed appointments and delays of starting a service after an agreed date.

• 
  Kevan Rollinson (@rollinson_kevan) reported 12 minutes ago

  @Plusnet Have you tried ringing your customer service team and being put on hold for over 30 minutes before eventually giving in

• 
  Onetruefraggle (@onetruefraggle) reported 20 minutes ago

  @KaiGWatson Plusnet. Talking to customer service who speak English is all I care about

• 
  xxx ROSE xxx (@TanteRos) reported 23 minutes ago

  @marigoldfinds A friend has just gone over to Zen & is happy with them. They are also Which? recommended & rated high on customer satisfaction, speed, reliability. No mid term contract price rises. Plusnet also recommended.

• 
  Flower Pot (@FlowerP79667758) reported 25 minutes ago

  @WeAreOpenreach Have you actually read my post. ? We have not had a satisfactory response from Plusnet . Can you provide a telephone number for customer services or the appropriate department.

• 
  Jay (@Jason87r) reported 26 minutes ago

  Dear idiots @Plusnet and also @EE as u both have done it this month, if my payment date is set to 6th of month trying to take payment on the 3rd and then restricting services for your **** up won't magically make my money come in 3 days early, both account show 6th so do it!

• 
  Atholl Allan (@AllanAtholl) reported 27 minutes ago

  @MartinSLewis Broadband with Plusnet for 2 years, this year's quote £15 per month higher than vodaphone.. asked what was going on, told our customer service is better, vodaphone £25pm vs £40 AND vodaphone additionally offered £150 tesco voucher.. Absolute no brainer ! Thx MSL

• 
  Philip Challinor (@pchallinor) reported 28 minutes ago

  O let us by no means be slow At causing the bubbly to flow: My service provision Has had a revision And @plusnet have got the heave-ho!

• 
  Jason F (@jasonFr54781642) reported 29 minutes ago

  Trying to cancel my account with #plusnet Internet I was told 20 min wait and got cut off at 14 mins, nightmare #plusnetuk any ideas

• 
  Coltan 🏴‍☠️🇦🇺🇬🇧🇺🇸 (@ColRFX) reported 31 minutes ago

  When you're on hold, the plusnet message says we can contact you online - How? All the contact options I can find just lead to community, call, sign language... Is there some way to message plusnet support?