Plusnet outages and service status in Ballymena, Northern Ireland

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ballymena, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

• 
  Zos (@ThinkingBlue) reported 38 minutes ago from Antrim and Newtownabbey, Northern Ireland

  @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Calmer Llama (@EltontoNick) reported 6 minutes ago

  @Plusnet I have had two calls from you - both have been silent when I've answered. Try getting a decent phone system for your customer support

• 
  Chr15_init (@CHR15_MTB) reported 7 minutes ago

  @ben_benjamin3 @virginmedia Did the same with mine, rand them. Best we can do is £55! Erm everywhere else is offering £25-£35 for the same service? Sorry, best we can do. Cancelled. Went to Plusnet. Two days later a phone call. Why are you leaving? We can match plusnets price if you stay. Too late. I genuinely don’t understand their thinking. Waste of time & money.

• 
  Seffuel Bloodmoon | Béta (@Seffuel) reported 7 minutes ago

  @AethyrUlf @Plusnet ... It could be a node, it could be a cable, a pole, hell.. it could even be another user of that same net that has a device that's faulty, which results in a very unstable connection for you and A LOT of other users of that same cable that goes through your den. It's complicated

• 
  Rosie L (@DONNYDIVArl) reported 7 minutes ago

  So... for the 2nd time in a week @Plusnet @plusnethelp have not got back to me after promising to do so to resolve an account complaint. I'm officially bored. Do I really have to make 8 calls to resolve a very simple issue. 9th looming...

• 
  Hazzy (@HazzyG123) reported 10 minutes ago

  @Plusnet My service is activated, it was sorted Tuesday this week.

• 
  breeze123 (@Breeze123K) reported 10 minutes ago

  @Plusnet I thought I had renewed my contract with Plusnet, now receive an email advising my contract has ended! Plusnet Website won’t even load to get help. Help!

• 
  Noah Santoni (@TheArk_Master) reported 12 minutes ago

  @otahouri @Plusnet Damn bro 😨🫣

• 
  Darly (@darylh49) reported 14 minutes ago

  @tandleman @Plusnet Hi Plusnet. I am getting a login to server error on my email client. Also can't get into webmail on your website. Any news please?

• 
  rosie posie (@rosieon25371922) reported 17 minutes ago

  @Plusnet Let all of X see how transparent Plusnet's facade of good customer service is. Asking me to call a number that does not help me and just gaslights me / lies to me each time is NOT the solution. Plusnet honouring its promises IS. Plusnet cannot be trusted and abuses its clients.

• 
  Vicky Pulman (@Pulman_PR) reported 17 minutes ago

  @Plusnet My elderly mum has been with you for a number of years with absolutely shocking internet service & I now find she's paying £62 per month!!! Utterly unacceptable. We can't even watch a film. Speed test says sub 0.5mbps. Pls contact me to discuss remuneration & resolution