Plusnet Outage Report in Ballymena, Northern Ireland

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ballymena, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (68%)
• Wi-fi (15%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Community Discussion

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Plusnet Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

• 
  Zos (@ThinkingBlue) reported 43 minutes ago from Antrim and Newtownabbey, Northern Ireland

  @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Colin Hardy (@Colsta89) reported 8 minutes ago

  @Plusnet is anyone able to help, our Internet is down, called earlier, apparently there was a system error that had problems to reinstate it, got a call back a short time later saying it had been rectified, and Internet should be back up within 4hrs, waited the 4hrs and nothing

• 
  Colin Hardy (@Colsta89) reported 8 minutes ago

  @Kevvoo55 @Plusnet Ive had this problem today after I had a notification about a overdue bill, when I clicked to continue with service or whatever it was, my Internet never came back (I had another 7 days to make payment) needless to say I contacted customer service who said it would be back.....

• 
  Lee Batman (@lebatman1) reported 8 minutes ago

  @Plusnet hi there any updates regarding outage in treharris area

• 
  K.Bee 💛🐝 (@K_bumblebee) reported 10 minutes ago

  I need new broadband…. I'm likely to go with the fastest, cheapest, best voucher offer! But who’s thinks their broadband & service is top tier? Influence me please! Plusnet? Sky? Vodaphone EE? BT Community fibre?

• 
  Jon Rowe (@MethodologyUK) reported 13 minutes ago

  Hi @Plusnet, I need some assistance regarding a new customer reward. My service started on November 26th, 2025, and I'm still waiting for the 145 pounds reward claim email. I have checked my junk folders multiple times. Could you look into the status of this reward for me? Thanks

• 
  Kenneth Boswell (@KennethBoswel14) reported 15 minutes ago

  Nobody should be using @Plusnet unless they want to give away money for zero service.

• 
  Terry (@LoonyQuine) reported 18 minutes ago

  @Plusnet I’ve done that now and finally been given a full refund. You are making too many errors like this and service is far from what it used to be. I really regret signing up again

• 
  Anthony Phillips (@Anthony06581857) reported 22 minutes ago

  @Plusnet I currently do not have any broadband service. The up date from your Chatbot is stating it will be back on line by 23:59 tonight, which is more than 24h!! Can this deadline be improved?

• 
  Johnblackmore (@krayzeejohnnyb) reported 23 minutes ago

  @Plusnet I tried that and got nowhere my account number is 5876889 please can you look into this for me or pass to the relevant department as right now I will not be renewing when the contract ends. I was happy with your service but now there’s a problem it looks like you don’t care

• 
  Dave Wilson (@WilsDavid) reported 26 minutes ago

  @Plusnet Your Helpdesk aren’t interested as they say it’s passed to Greenby. I’ve been a plusnet customer for 25 years and am disgusted in your service and attitude.