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Plusnet Outage Report in Ballymena, Northern Ireland

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ballymena, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

  • ThinkingBlue
    Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • plusnethelp
    Plusnet Help (@plusnethelp) reported

    @Phantom_Dash Thank you for getting in touch, in this case I would suggest on speaking to our Support Team to make the payment over the phone. You can reach them on 0800 432 0200. - Curtis, Plusnet Sheffield

  • mrdaveyoung
    Dave Young (@mrdaveyoung) reported

    Anyone using #plusnet SIM only mobile contracts? Wondering what the service is like.... Good, bad or indifferent?!

  • aapaxnightmare
    Jay (@aapaxnightmare) reported

    @Plusnet hi there, I’m trying to get my internet service up and running. Hoping to talk to someone about when I could expect my service to activate.

  • TrailerParka
    Josh Parka (@TrailerParka) reported

    @Plusnet I’d look like that if I could actually get an install date from your shoddy company, or just not lied to when I speak to your customer service operators #joke #poorservice #liars

  • saramttnez
    Sara M. ☜ (@saramttnez) reported

    @xoalexo @virginmedia @Plusnet Virgin’s service is the worst. We spent like a MONTH a while ago trying to call them because we had an issue, and it was impossible.

  • garyjgraham
    Gary Graham (@garyjgraham) reported

    So happy my contract with @Plusnet is ending! "Unlimited Fibre Extra" average download speed 66Mb. I never once received over 38Mb in the last 18 months. Worst provider with disgusting customer service. Avoid this company at all costs, Saving a few quid is not always good!!!!

  • Dalhug_98
    A Hughes (@Dalhug_98) reported

    @plusnethelp Since joining Plusnet I've been without service for nearly a week, I have been sent three identical, equally useless, routers, and my Wifi coverage has been compramised so badly that I have to use mobile data in my kitchen and bathroom.

  • plusnethelp
    Plusnet Help (@plusnethelp) reported

    @LA_Manchester Hi Liam, customers can get in touch with us by calling our Support on 0800 432 0200 or by sending us a message over Social Media. - Curtis, Plusnet Sheffield

  • craigbourton
    Craig (@craigbourton) reported

    @Plusnet @plusnethelp this morning my router is just showing a orange flashing light. Have reset it, and turned it off at the wall and left it, but every time it comes back orange light. Any suggestions? Postcode is BH17 8AE if that helps with issues

  • xoalexo
    Alex Manthei (@xoalexo) reported

    Shockingly poor customer service from @virginmedia. Hello, @Plusnet!