Plusnet

Plusnet Outage Report in Ballymena, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ballymena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ballymena, Northern Ireland 10/31/2025 19:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • GiovaSchiano Giovanni Schiano (@GiovaSchiano) reported

    @Plusnet hi, broadband keeps dropping every two minutes, is there a problem in my area?

  • NicolaKirton9 Workers2Unite (@NicolaKirton9) reported

    @SteveDoggett5 @AverteFacium @ScottAnd67 60 years old now, and I live alone. I was abandoned until Customer Service at Plusnet checked my UC journal in March to confirm I had my UC payments reinstated. UC payments of £170 for 2 weeks was and is my only income.

  • MarkyMark16700 Marky Mark (@MarkyMark16700) reported

    @Plusnet how do I cancel my Plusnet BB and phone account? Can you just supply a direct links to the cancel my account page please? I’ve logged in and tried but it just goes round in circles and I’m not wasting time on the phone.

  • citytransportin Simon (@citytransportin) reported

    Hello @Plusnet I have an account with you but can't DM as X then blows a gasket and accuses me of doing something wrong The issue is that I cannot send emails and cannot find how to raise a ticket from your website My email client gives me a 451 4.3.2 internal server error

  • Sarahjpattz Sarah J Patterson (@Sarahjpattz) reported

    @Plusnet generic question about digital switchover. I have an alarm system which uses my landline to call me when there is an issue. What is my next step? When do I have to action the next step?

  • BerryandEmmett Berry (@BerryandEmmett) reported

    Hi @Plusnet. I had an issue with Openreach connecting my broadband & have put in a complaint with them, but they have said you will need to raise an invoice to them for financial compensation for me as they were doing the work on your behalf. Can you please contact me to discuss?

  • Pilatesholiday Sarah rosenfield (@Pilatesholiday) reported

    @Plusnet is there a problem with your service over last 2 days? My internet is fluctuating

  • ClaireterryCt Claire (@ClaireterryCt) reported

    @Plusnet We've had no Internet since last night. The modem is orange and the PON light is red. Tried reset. Got nothing. Is there any issues atm? SS3 area

  • PaulHeymanGuy79 PaulHeymanGuy (@PaulHeymanGuy79) reported

    @marklpotts @Plusnet I'm leaving when my contract ends too. Non existent customer service and the Internet is not as good as my previous supplier.

  • Stephen_73 Stephen Mullan (@Stephen_73) reported

    @Plusnet can someone help please? I have a webmail only account and it looks like automatic spam filters are blocking some inbound mail. I can’t follow the usual steps as per website to manage spam as I don’t have Plusnet broadband (login fails when I try).