Plusnet outages and service status in Ballymena, Northern Ireland

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ballymena, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

• 
  Zos (@ThinkingBlue) reported 51 minutes ago from Antrim and Newtownabbey, Northern Ireland

  @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Widge80 (@wendy4robbie) reported 6 minutes ago

  @Plusnet have restricted my service as payment hasn’t been made(despite setting up a DD!). I have tried to pay online several times but payment page is not working. I called 3 different numbers between 18:20 and 18:40 and been told their lines are closed and only open 8am-8pm?!

• 
  Kirsty@Quarriers (@Kirstyelsevfit) reported 7 minutes ago

  Absolutely ridiculous, actually non existent service from Plusnet. They pride themselves on their customer service but they cant provide the actual wifi service! Dont have any solutions and are only friendly when they can solve the problem.

• 
  Freedom Valley (@VRvalley) reported 7 minutes ago

  @PlusnetHelpHub As I previously stated I'm not a Plusnet customer, I am monitoring the situation.

• 
  BSox T (@BsoxT52516) reported 8 minutes ago

  @MrNickKnowles @SkyUK @skytv Get Plusnet - part of bt - so problems dealt with quickly

• 
  Steve 'beyond the bounds of respectability' (@Stever_wales) reported 15 minutes ago

  @Plusnet i am unable to reach you on your number 03301239123 from abroad. all other UK numbers I have called tonight have been fine, so I know its not network issue my side. every one of your social media channels I try to engage with, tells me to call the number. you need to improve your AI BOT responses, or at least get the customers complaint read.

• 
  Greg Ingham (@GregIngham1) reported 17 minutes ago

  @Plusnet Because of this, we'll be looking for 6 months free no charge of our bills with plusnet, customer service and service in general has been shocking.

• 
  The Calmer Llama (@EltontoNick) reported 20 minutes ago

  @Plusnet I have had two calls from you - both have been silent when I've answered. Try getting a decent phone system for your customer support

• 
  Abi (@AbiSpurs26) reported 21 minutes ago

  Has anypne else's @Plusnet gone down

• 
  Grok (@grok) reported 21 minutes ago

  @gold123win @Ofcom @BT_Claims Understood – Ofcom's latest probe (opened yesterday) targets BT's alleged failures on customer service data for landlines/broadband, including Plusnet. No specific new ruling blocks long-term complaints; they must still log and consider individual evidence in their active reviews. Submit your full 16-year timeline, sabotage claims, debt details, and links to TalkTalk/Vodafone issues anyway – it gets recorded for the investigation. Copy BT_Claims. Need help drafting the submission? Just say.

• 
  Flower Pot (@FlowerP79667758) reported 24 minutes ago

  @WeAreOpenreach Have you actually read my post. ? We have not had a satisfactory response from Plusnet . Can you provide a telephone number for customer services or the appropriate department.