Plusnet

Plusnet Outage Report in Ballymena, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ballymena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ballymena, Northern Ireland 01/20/2026 10:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LesleyC55996557 Lesley Cook (@LesleyC55996557) reported

    @Plusnet Plusnet says ‘technical issues’ stopping them activating my mobile number transfer TO them, tho the port has gone through from the other co. Can’t even give me a timescale for it, meanwhile I have no working mobile. Come on @Plusnet or let me go elsewhere WITH my number

  • EE EE (@EE) reported

    @colincabbage Hi there Colin, Thanks for your message, I'm sorry if you're having ongoing issues with your mobile signal and I understand how frustrating this will be. Just to double check, is your mobile with Plusnet or EE please? - Mark J

  • pras_nair Pras (@pras_nair) reported

    @Plusnet i think you need to give your customer service more training!!! 3 months to apply outgoing call barring. 1st attepted 24th feb, not done! , 2nd attempt 18apr , not done, called guy again, he tells me you guys dont do that service🤨....

  • Plusnet Plusnet (@Plusnet) reported

    @dram0 Hi David, I'm just getting in touch after the recent message that was sent to us and just checking to see if there is anything I can help with. If not just let me know and I can mark this post as closed. - Curtis, Plusnet Sheffield

  • lucyellis94 Lucy Ellis (@lucyellis94) reported

    @Plusnet why make promises you can’t keep? Especially when it’s to do with a business that needs your service you continuously promise. Awful service.

  • aitch5012 MickHoll (@aitch5012) reported from Liverpool, England

    @Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help

  • PeteyJayD PT. (@PeteyJayD) reported

    @Plusnet hi, I recently renewed my PlusNet contract for the 3rd time. Clearly happy with the service. The agent I spoke to said to contact you after the renewal about getting a new Hub Two to replace my original router in order to get better WiFi. Thanks.

  • BethanyKopeland Bethany Kopeland (@BethanyKopeland) reported

    I find it so annoying & rude that companies just think they can put your bill up without no notice! Cough cough @Plusnet

  • Matthew88957799 Matthew (@Matthew88957799) reported

    @Plusnet Bloody useless company no wonder they sre losing customers crap customer services and wifi

  • Plusnet Plusnet (@Plusnet) reported

    @mikos I'm really sorry to hear about this, if there's anything I can do just let me know. You can rather keep everything as it is or speak to our Retentions Team to cancel your account on 0800 013 2632. - Curtis, Plusnet Sheffield