Plusnet

Plusnet Outage Report in Bacton, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Bacton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bacton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Bacton, Suffolk, England 01/29/2026 18:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Bacton, England

Latest outage, problems and issue reports in Bacton and nearby locations:

  • Melissa20379018 Melissa Williams (@Melissa20379018) reported from Stowmarket, England

    @plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LizParkin3 Liz and Alf🐾 (@LizParkin3) reported

    @BeldomN @Plusnet I am with Plusnet and their customer service has been brilliant. When I was getting connection problems with my Netgear router, they sent me one of theirs, FOC and it has been fine.

  • spcb61 Susan Philcox 💙 (@spcb61) reported

    @theabingdontaxi Glad you’re getting a discount but frustrating, isn’t it. We switched to BT a couple of years ago from PlusNet (owned by BT) because BT’s equipment was so much better & we were frustrated with PlusNet’s attitude. It’s difficult, I hear good & bad things about all the providers.

  • pwh1skey Pete W (@pwh1skey) reported

    @phil_wiffen @Plusnet Ah lucky you. I get a different story depending on who answers the phone on their side! To be fair I’ve been with them years and never had a problem but now is the time customer service matters! Down 60 hours and counting!

  • ThatIdiotMonro Mark Monro Should Be Doing Housework 🏳️‍🌈 (@ThatIdiotMonro) reported

    @Plusnet Plus, I have neurodiverse kids, who have sensory issues. An intermittent, unstoppable static noise isn't great for them. And turning off the 5GHz capability isn't a solution. I'm not paying for a service without full capability.

  • phil_wiffen Phil Wiffen (@phil_wiffen) reported

    @pwh1skey @Plusnet Ah, that's infuriating 😔 I got put through to Sales, and they set me up as a new customer, and moved some of my details over from my old account to speed up the enablement. Have they tried that route with you?

  • MikeMoreton8 Mike Moreton (@MikeMoreton8) reported

    @AiberdeinQuine @Plusnet Difficult to believe that in 2021 you they can't supply a service that just works. The technology has been around for a long time now.

  • HellsHarlot402 𝐉𝐚𝐲𝐧𝐞 🏳️‍🌈🏴󠁧󠁢󠁥󠁮󠁧󠁿💙 (@HellsHarlot402) reported

    @Plusnet is your broadband down in the Darton/Mapplewell area of Barnsley?

  • nicscho nicola schofield 💙 (@nicscho) reported

    @Plusnet router keeps turning orange and internet goes down. Restored after a few minutes. Any ideas please? (all cables etc checked, it’s new router so assuming service issues?) Few days now.

  • RobertS82518888 Robert Seymour (@RobertS82518888) reported

    @Plusnet Can you help please, I have no dial tone on my home telephone and I don't have a mobile, I find that your wonderful best in the world service has no email address for customers to contact you!

  • MikeMoreton8 Mike Moreton (@MikeMoreton8) reported

    @Plusnet @UswitchUK Constant WiFi dropouts (4 today so far). When I complained I got a list of instructions to alter router settings which I'm not competent to do. Plusnet's answer to my issue? Apparently, solve it yourself. Contract ends July which is when we part company!