Plusnet

Plusnet Outage Report in Bacton, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Bacton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bacton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Bacton, Suffolk, England 01/17/2026 05:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Bacton, England

Latest outage, problems and issue reports in Bacton and nearby locations:

  • Melissa20379018 Melissa Williams (@Melissa20379018) reported from Stowmarket, England

    @plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AndyMarkAvery Andy Avery (@AndyMarkAvery) reported

    @Plusnet It seems mum left without internet and home phone for 7 days - nice one. You also think it 'award-winning customer service' to increase a pensioners bill from £25.13 to £41.75 - nice one again! I'm guessing your single warning emails often get missed by OAPs - nice one!

  • JohnyMoz John Moriarty (@JohnyMoz) reported

    @Plusnet Thanks, think I've rectified the issue for now, seems to be back to normal speed (or thereabouts)

  • Charlbeck71 Charlbeck Jewellers (@Charlbeck71) reported

    @Plusnet “Around 6 0’clock”? Close of “business”? We have been unable to take payments all day! Will adding a ticket fix the problem? You stated that an engineer would call to our property between 1-6pm yesterday. Is he lost??? Shocking service!

  • yanziboom Yanzi Boom (@yanziboom) reported

    @Plusnet For the last 2 days I have absolutely no mobile service at SN10 2TD. Coverage here is usually excellent, what's going on?

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Macclesfield, England

    @mynameis_rob PlusNet; switched to them not long ago from BT after I was sick of BT hiking the prices all the time, and also I was paying too much when my old local area only had crappy cables so poor speeds. PN is owned by BT but has still been better tbh. Solid customer service so far

  • toryhater69 ryan (@toryhater69) reported

    san miguel in one hand, plusnet customer service advisor in the other 💯💯💯

  • rainbowclaire Claire Dunford (@rainbowclaire) reported

    @Plusnet hi, my husband's mobile has been out since about 4pm - just says emergency calls only. We're in SN10 area, is there a fault?

  • Charlbeck71 Charlbeck Jewellers (@Charlbeck71) reported

    @Plusnet Id rather be updated via here, that way its in the open. We also had a busy schedule, trying to run a business,we could not take any payments, once again. You said in your email that the “engineer had fixed the problem” it must be someone else's problem. Ours has not been fixed

  • Phl60214122 Drs Pill 💊 (@Phl60214122) reported

    @Plusnet the worst customer service I have ever had in my life. Please avoid at all cost .

  • isabelaimee isabel aimee (@isabelaimee) reported

    @Plusnet my older neighbour needs your help: his landline with you hasn’t worked for over four weeks. He cannot contact you to get it fixed. I have his details. PM me please, urgently.