Plusnet

Plusnet Outage Report in Bacton, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Bacton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bacton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Bacton, Suffolk, England 01/13/2026 09:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Bacton, England

Latest outage, problems and issue reports in Bacton and nearby locations:

  • Melissa20379018 Melissa Williams (@Melissa20379018) reported from Stowmarket, England

    @plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @tamikonatsu Thank you for confirming that. As that's the case, it's unlikely that the fault lies with your internal wiring or equipment. Please let me know if you continue to have connection problems as we can arrange another engineer visit if so. Regards, Emily Plusnet Leeds 🌞

  • thisismattuk Matt Ross (@thisismattuk) reported

    @els76uk 80 down, 20 up. I did some looking around yesterday and have found Plusnet offer the same (and static IPs we need) for just £27/month! Alas FTTP isn’t available at this house, yet :(

  • holisticslen Leonard Van-Arendsen (@holisticslen) reported

    @Plusnet I am a customer with you and I can no longer live on my own I am moving in with family. But Plusnet is saying I have to pay over one hundred pounds to end my contract. I don’t have the money I am 70 years of age. Can you please me. My family have their own provider

  • Plusnet Plusnet (@Plusnet) reported

    @Chanlouise94 Hi Chantelle, thanks for getting in touch. For any faults, should the issue last longer than 2 working days after the issue was raised to us; then a credit will be applied to your account to go against your next bill. -Tony Plusnet Sheffield

  • tamikonatsu Amy Duffield (@tamikonatsu) reported

    @Plusnet Only thing I can't do is check phone as I've never had a landline phone due to no need for it. Router has always been plugged into the master socket (it's only around 5ft from master socket to my PC).

  • capnhex Mark Hyde (@capnhex) reported

    @Plusnet You said: 'Engineer notes show that some excavation work is required to enable the installation, work is due to resume on that tomorrow so I'll check back for updates then before getting back in touch.' No sign of any @OpenreachHelp engineers today, certainly no digging or fix.

  • Chanlouise94 Chantelle Louise (@Chanlouise94) reported

    @Plusnet Hi, can someone confirm if I’ll be having a discount or money off my next bill due to the issues I were experiencing please? Thankyou

  • tamikonatsu Amy Duffield (@tamikonatsu) reported

    @Plusnet Not sure what you can access your end, but I did have an issue a few months ago relating to external cabling (general wear and tear on covers etc). Not had another disconnect since around 10:48am. Did have to restart router to get back to normal speeds though

  • nikoscoulson Nikos Coulson (@nikoscoulson) reported

    @Plusnet Absolutely shocking fault resolution service! Issue escalated and it’s gone nowhere and you aren’t listening to what the probable issue is. Instead you’re keeping me hanging on for over 24 hours with no contact or solution time. #rubbish #badservice

  • garyvince1981 Gary Vince (@garyvince1981) reported

    @Plusnet Hi, it was slow across the board but it rectified itself at about 10am.