Plusnet Outage Report in Bacton, Suffolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Bacton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bacton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at Plusnet
Plusnet is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Bacton, England
Latest outage, problems and issue reports in Bacton and nearby locations:
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Melissa Williams
(@Melissa20379018) reported
from
Stowmarket, England
@plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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The Rebourne Identity
(@RebourneThe) reported
@Plusnet I'm amused by your "award winning customer service" which in Rosy's case had you saying you'd resolved the case before you had investigated it. While you can't comment on other people's cases, I certainly can, & I'm sure @rosysparkles doesn't mind at all. Shoddy customer service!
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Shabir Ladak
(@s5ldk) reported
@Plusnet hi I have already cancelled my contract however you insist on charging me You are also holding a credit on advance line rental.Can you refund this, cancel my contract and stop charging me. After a very poor service, I will reporting this to Ofcom.
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John Priest
(@JohnAPriest) reported
@McAfee_Help Thanks, it's driving me nuts! Plusnet Protect is what I should have received but no-one seems to be able to give me a correct link to even get the download, never mind install it;-) Cheers John
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John Clarke
(@johnc_DCS) reported
@hkanddeli @Plusnet Have you not tried phoning customer services I have been with them for a number of years now and always found them very helpful. Unless you are in a Virgin cabled area the connection from your premises to the exchange is Openreach but they will this will be switched off in 2025
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Mark Steven Sadler
(@MarkSadler75) reported
@Plusnet Doesn’t really help sorry. Who do I need to call in order to get the money please. Shouldn’t the money automatically comeback to me. Why should I chase it. Plusnet don’t seem to understand that I have left. Told them three times. If you have a phone number?
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Plusnet
(@Plusnet) reported
@antony4323 Hi Anthony, sure and I'm sorry to see that's a problem. Could you send us a DM along your mobile number and address including postcode please? - Adam - Plusnet Sheffield
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Tony McDonough
(@tonymc39) reported
My sister was in dispute with @Plusnet over an offer via the @MartinSLewis site they refused to honour - glad to say Martin and his team acted swiftly and offered a resolution, even though they had no obligation to do so. Martin, you are a top man. Plusnet you are the pits.
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Lisa Bailey
(@Lisa_redthorne) reported
@Plusnet Please could you provide me with your email address for customer services; I need to forward you an email
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Plusnet
(@Plusnet) reported
@99tractorboy Hi Gavin, sure and I'm really sorry to see that's an issue, just to check too were you calling 0800 432 0200? Please feel free to send us a DM along with your username and I'll look into the issue with the missing engineer for you too. - Adam - Plusnet Sheffield
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John Priest
(@JohnAPriest) reported
@McAfee_Help Hi there I want to cancel my account as Plusnet is trying to send me a new McAfee subscription and nothing is working, I can't even see any new subscription since 2007 and it's very frustrating. Thanks John