Plusnet

Plusnet Outage Report in Bacton, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Bacton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bacton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Bacton, Suffolk, England 02/17/2026 20:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Bacton, England

Latest outage, problems and issue reports in Bacton and nearby locations:

  • Melissa20379018 Melissa Williams (@Melissa20379018) reported from Stowmarket, England

    @plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • juliansims Julian Sims (@juliansims) reported

    Customer service at @Plusnet seems to be somewhere between awful and nonexistent. No chatbot; no email; no text; just phone for music on hold for 1/2 hour and no answer

  • Jo_McGinn Joanne McGinn (@Jo_McGinn) reported

    Now we have no internet our mobile signal is patchy (3 have just told us they are working in area so it’ll be bad until tomorrow) so are basically cut off. Tomorrow will be the 3rd working day @Plusnet so it’s not looking good, is it? Big legal meeting next week online too.😬😥

  • MarkBoy60998176 Mark Boyce (@MarkBoy60998176) reported

    @Plusnet can you cancel my account please

  • pennymeades200 Back to Work💙 (@pennymeades200) reported

    @Plusnet What's happening about the lack of internet. I live in BN11 area and your support team says there's been an incident

  • dn21media steveatdn21media (@dn21media) reported

    @chrishainstock @AndyWoodturner @StickEandBrown Plusnet are a part of BT but are run very separately and their customer service is a great deal better than BTs.

  • GenevieveMalc Genevieve Malcolm (@GenevieveMalc) reported

    @Plusnet why is your WiFi provision in Hinxton, CB10 postcode, Cambridgeshire not working?

  • hayley_789 Hayley (@hayley_789) reported

    @Plusnet still no mobile service in OX39 area, and no response from my message yesterday. This is becoming a regular problem, I’m missing important health related phone calls due to this!

  • shropshireboy1 John Metcalfe (@shropshireboy1) reported

    @MoneySavingExp Pity it runs on the Vodafone crap network tho! Gone back to Plusnet which runs on the EE network much better

  • LukeHun83316521 Lucas (@LukeHun83316521) reported

    @Plusnet I’ve cancelled my mobile phone and your still charging me 2 months later. I’ve asked twice here but nothing. Bad customer service

  • TommyC306 ⚒️Tom Cooper⚒️ (@TommyC306) reported from Burnham-on-Crouch, England

    @MikeGradysez Gave up on them years ago, I changed to Plusnet, owned funnily enough by BT now but great service and you actually speak to people based in Yorkshire. That'll do for me.