Plusnet

Plusnet Outage Report in Stowmarket, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stowmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stowmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stowmarket, Suffolk, England 12/22/2025 09:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Stowmarket, England

Latest outage, problems and issue reports in Stowmarket and nearby locations:

  • smsm1 Shaun McDonald (@smsm1) reported from Bramford, England

    @ultrazool @harry_wood @Plusnet @plusnethelp Try moving back to the other socket. Could be an internal wiring issue if only the test socket works. Sounds like I done the right thing and moved away from Plusnet a couple of weeks ago.

  • Melissa20379018 Melissa Williams (@Melissa20379018) reported from Stowmarket, England

    @plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • kickassduke Kickass Duke (@kickassduke) reported

    @OpenreachHelp I paid through Plusnet and talked to them about it already. They said that I need to talk to you about it. Apparently because the engineer switched the line in the exchange down the road that's what is paid for. It was described on the site as "install a new line".

  • anzmaraz Anna (@anzmaraz) reported

    @Plusnet A reboot worked, thank you. How do we go about claiming compensation for the 4 days it was down?

  • Plusnet Plusnet (@Plusnet) reported

    @MatthewPAdkins Hi Matt, I'm sorry to hear about your experience with us. If there is anything we can help with, please reach out and let us know. - Curtis, Plusnet Sheffield

  • cambrianguy Clive Sedgebeer (@cambrianguy) reported

    Switched my broadband from Sky to @Plusnet just over a month ago and bot to I regret it. Dropping out, last night down for 30-40 mins. They rang today and said it was only down for a minute which is a total lie. They then said it had worked for 4 days without issues prior......

  • leeackerley Lee Ackerley (@leeackerley) reported

    @plusnet I've responded with a private message to sort my Grandmas account, but not heard back. Now been without Internet for over 48hrs. Help her pls.

  • MicSTOLTZ37 Michael (@MicSTOLTZ37) reported

    @leeackerley @Plusnet I got no response from support not until someone referred me to a good and kind hacker who help me to reactivate my account back in less than 30 minutes +1(561) 461-9758 WhatsApp or text him Or follow and send him message on Instagram @hack_lord277

  • martinglester Martin Lester (@martinglester) reported

    @Plusnet Hi, I have made attempts to sign up to FTTP through your site over the last few weeks. Haven't heard anything.. We currently have FTTP through BT so there is not an availability issue. Must have left my details about 4 times. Is there any way I can just complete the order online?

  • Paul41218695 paul (@Paul41218695) reported

    @Plusnet not had any Internet for 5 hours what is going on help

  • evs_grace Grace Evans (@evs_grace) reported

    @Plusnet I have sent you a Dm requesting support x

  • cambrianguy Clive Sedgebeer (@cambrianguy) reported

    @shoba_31 I know what you are saying but sky tried to really ramp up my costs. Sky was reliable but @plusnet refuse to accept that there is a problem, so if they refuse to accept that they don't have to fix in their eyes