Plusnet

Plusnet Outage Report in Stowmarket, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stowmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stowmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stowmarket, Suffolk, England 01/26/2026 23:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Stowmarket, England

Latest outage, problems and issue reports in Stowmarket and nearby locations:

  • smsm1 Shaun McDonald (@smsm1) reported from Bramford, England

    @ultrazool @harry_wood @Plusnet @plusnethelp Try moving back to the other socket. Could be an internal wiring issue if only the test socket works. Sounds like I done the right thing and moved away from Plusnet a couple of weeks ago.

  • Melissa20379018 Melissa Williams (@Melissa20379018) reported from Stowmarket, England

    @plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • HanoiBlade Ryan (@HanoiBlade) reported

    @adamjlemons @HelpSheffield @Plusnet Might be your firestick that’s the problem

  • kierawatchestv kiera 💫 (@kierawatchestv) reported

    @Plusnet Would appreciate you looking into this ASAP, service is dropping in and out constantly, making it impossible for me to work (and using up my data while I'm having to hotspot 🙃)

  • floatingleafsol Adrian Loughman (@floatingleafsol) reported

    @Plusnet over 20 minutes on hold to customer services and then I got cut off by them. First class customer support??? Yeah right!!

  • Adrianepdavey Adrian Davey (@Adrianepdavey) reported

    @BTGroup @Plusnet I would like to control my broadband speed to help my children focus on their homework, rather than gaming or streaming I’m looking @DrayTekUK routers, as they allow you to control these settings Is this something you can bring in, or should I buy their router

  • luappy13 luappy13 (@luappy13) reported

    @Plusnet A shame the routers you supply have such poor performance. I replaced the stock router w/ expensive ASUS DSL-AX82U which sorted out the connection. Your customer service would not accept you stock router is garbage.

  • ELENADLPR ELENA DLPR (She/Her) (@ELENADLPR) reported

    @Plusnet Left Plusnet months ago but of course they keep trying to charge me money, do they actually listen to customers or is their crm system just not working? Such s shame, very bad customer service

  • jblandlee John Boland-Lee (@jblandlee) reported

    @Plusnet Please plus net help. I can’t add a new mailbox. Problem needs solving

  • Pazza_81 Pamela (@Pazza_81) reported

    @Plusnet Thanks for not replying. My dad has now had 2 phone calls with Plusnet to resolve this and had to give up after being on hold so long listening to dire music. No record of original call, hence no appointment. Horrendous service

  • Eilsmar Eils 🇺🇦 (@Eilsmar) reported

    @Plusnet very bad service. 1 of your customers didn't realise they needed their PUK code, now lost all contacts, business & personal. Is there really nothing that can be done? Don't take a contract with @Plusnet when their customer service so unhelpful !!!

  • pennymeades200 Back to Work💙 (@pennymeades200) reported

    @Plusnet No problems now