Plusnet

Plusnet Outage Report in Stowmarket, Suffolk, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stowmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stowmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stowmarket, Suffolk, England 01/19/2026 06:25

January 19: Problems at Plusnet

Plusnet is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Stowmarket, England

Latest outage, problems and issue reports in Stowmarket and nearby locations:

  • Melissa20379018 Melissa Williams (@Melissa20379018) reported from Stowmarket, England

    @plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?

  • smsm1 Shaun McDonald (@smsm1) reported from Bramford, England

    @ultrazool @harry_wood @Plusnet @plusnethelp Try moving back to the other socket. Could be an internal wiring issue if only the test socket works. Sounds like I done the right thing and moved away from Plusnet a couple of weeks ago.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • gail_lawless3 Gail Lawless (@gail_lawless3) reported

    @OpenreachHelp It was reported to plusnet but because this issue with the poles was reported 5 years ago and you have done nothing about it they told me to log a complaint with you which is impossible.

  • dbooth2108 Danielle Battye (@dbooth2108) reported

    @Plusnet I've DM you we’ve been without internet on broadband since Saturday & it’s not working still.

  • AMJ1981 Andy Johnson (@AMJ1981) reported

    @Plusnet My tip would be avoid plusnet! They’ll cut you off twice in a week due to their system errors and leave you on hold for over an hour when you’re trying to sort it

  • fazl F@ZL (@fazl) reported

    I am losing my patience with @Plusnet network failures and billing system failures.

  • lesannett lesley bennett (@lesannett) reported

    @Plusnet no mobile service since yesterday in Redhill. I have been advised there is a mast down but nothing is showing as an outage and my neighbour on EE has no problems and I believe Plusnet use EE masts? My phone is essential for my business so this is a nightmare for me

  • EsopStark Esop Stark 🔻 (@EsopStark) reported

    @Plusnet it seems there's no Internet connection in IP33. Devices are connected to the broadband but Internet is not working (exclamation mark next to the wi-fi icon). I switched on and off and reset the reuter to no avail. Help, please!

  • Rosie26977862 Rosie (@Rosie26977862) reported

    @Plusnet Hi my router light staying orange and cannot connect to internet. I tried factory reset but no use. Hope anyone can help me. Thanks.

  • fazl F@ZL (@fazl) reported

    @Plusnet Then your systems fail to recognise I've paid and it cuts my service off saying check your email (without data - how?!).

  • Cavalcadewhimsy DeinGesicht 🍳 (@Cavalcadewhimsy) reported

    Sky broadband increasing prices, notified on the very same day I've had almost no service (Castlereagh, Belfast), and NO timescales for a fix. When this is sorted I'm going back to plusnet. Not good enough in the slightest (pretty disgraceful actually) #skyhelp @SkyHelpTeam

  • evejam Evejam (sign name: hammer) (@evejam) reported

    @Plusnet how can deaf people contact you please, I don't do phone calls, need email address or online messaging. I want to make a complaint 😡😡😡😡😡