Plusnet

Plusnet Outage Report in Stowmarket, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stowmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stowmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stowmarket, Suffolk, England 12/09/2025 16:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Stowmarket, England

Latest outage, problems and issue reports in Stowmarket and nearby locations:

  • Melissa20379018 Melissa Williams (@Melissa20379018) reported from Stowmarket, England

    @plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?

  • smsm1 Shaun McDonald (@smsm1) reported from Bramford, England

    @ultrazool @harry_wood @Plusnet @plusnethelp Try moving back to the other socket. Could be an internal wiring issue if only the test socket works. Sounds like I done the right thing and moved away from Plusnet a couple of weeks ago.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • thatjamesboy thatjamesboy. (@thatjamesboy) reported

    @Plusnet with your 100mb+ fibre would we be able to use a 3rd party modem router? Or can we access the DNS settings on your own routers as standard? (Not currently a plusnet customer)

  • GiovanniSW6 Giovanni (@GiovanniSW6) reported

    @virginmedia SW17 loads of providers in our area we don’t need to keep this crap service from VM. BT/EE/NOW/PLUSNET/SKY/TALK/VODAFONE plus more in #SW17 #virginmedia

  • joe__ratcliffe Joe Ratcliffe (@joe__ratcliffe) reported

    @Plusnet yet again your wifi is shocking… after I have paid 55 quid this morning. Awful service, can’t wait to cancel.

  • RickCooper1968 Rick Cooper (@RickCooper1968) reported

    @plusnethelp @Plusnet For the third day your service has been awful. Each day we have no connection from around 2pm. We have reported this issue to you and so far have had no response. Do not ignore this message. We will go elsewhere. Screenshot taken.

  • thedodomicropub The Dodo Micropub (@thedodomicropub) reported

    @GreenGoddessPub @Plusnet I know they’re ending their business service soon across the board but this is an utter piss take! 😡👎

  • SCDave86 Dave T (@SCDave86) reported

    @jay_mfc Virgin was class when we had it, had absolutely no issues, customer service was decent - souble bonus as well if you're on O2. We're on Plusnet over here, no issues so far.

  • writer_paula Paula Hammond (@writer_paula) reported

    @Plusnet Have sent you a message, but have to say, that a business that gives people no way to complain about bad service other than twitter is pretty appalling!

  • PHIL_BERT Phil Hornby. DEFUND THE BBC. It’s ok to be white. (@PHIL_BERT) reported

    @Plusnet my switch was supposed to happen today but so far nothing. Can you help.

  • pipmadeley Pip (@pipmadeley) reported

    @Plusnet Hi Mark, I appreciate the reply but I've already got an open support ticket on your system awaiting an advisor to respond so would rather not complicate matters. They have all the details/event log info. Pip - In Manchester

  • eleanormharris Eleanor M Harris (@eleanormharris) reported

    @Plusnet hi, my wifi has suddenly gone off (30 min ago) and router has gone to solid green light. What's the most likely cause/ solution? Thanks!