Plusnet Outage Report in Stowmarket, Suffolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Stowmarket, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stowmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Stowmarket, England
Latest outage, problems and issue reports in Stowmarket and nearby locations:
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Melissa Williams
(@Melissa20379018) reported
from
Stowmarket, England
@plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?
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Shaun McDonald
(@smsm1) reported
from
Bramford, England
@ultrazool @harry_wood @Plusnet @plusnethelp Try moving back to the other socket. Could be an internal wiring issue if only the test socket works. Sounds like I done the right thing and moved away from Plusnet a couple of weeks ago.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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#HelloMyNameIs Sian 💙
(@SianyLouP) reported
Hi @Plusnet @plusnethelp you were due to come & install our new phone line and broadband today between 8am and 1pm. No one has turned up and your telephone customer service adviser was quite frankly useless. My partner has had to take a day off work as he is wfh &needs Internet
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TC
(@TC21184926) reported
@Plusnet did you give yourselves the award for best broadband customer service?? It’s shocking how useless you are. Nearly three weeks without broadband or a phone line. I was assured that I would be compensated for my inconvenience as soon as my line was activated....nothing!
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GeoS
(@maaverix) reported
@plusnethelp hi Team. We have been affected by continuous outage today. We have tried to reach out to Plusnet Customer Care and the line is badly busy. Please could help us sort our fault out?
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Ghyllan Farley
(@GhyllanFarley) reported
@MarcAllera Please can you let me know your email address as I wish to make a formal complaint about the service I haven’t received from Plusnet.
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Char x
(@charfranklin_) reported
from
Southend-on-Sea, England
And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp
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Matty Boo
(@Timey2Wimey) reported
Oh @Plusnet after three dropouts on our Internet in a single night, we're really going off your service. We're trying to log into the website but have had to change our password several times as it keeps telling us it doesn't recognise it.
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Andy O'Brien
(@golferaob) reported
Been waiting a month for broadband with @Plusnet never deal with these. #useless and can’t ring their customers back. #clueless
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Jo
(@Derbyshirelass4) reported
@Plusnet I am very disappointed with the service!! You need to sort out your website so it accepts payments!! Twice I've tried to make a payment on the website but it doesn't show up on my bank transactions!!
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Paul Crazyman
(@PaulOldfield268) reported
If your looking to save some money by switching your broadband provider then for the love of god DO NOT SWTICH TO PLUSNET. I already regret it because they're SLOW AS *****! You REALLY need a signal booster just to do anything because they suck so bad.
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petrified slime (aka rob)
(@petrifiedslime) reported
@RaveofRavendale @bt_uk We had similar issues with BT. If you're changing I reaaaaaally recommend Plusnet. Every time I've call them up for an issue they literally answer the phone within 2 minutes. It's amazing.