Plusnet

Plusnet Outage Report in Stowmarket, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stowmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stowmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stowmarket, Suffolk, England 01/17/2026 18:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Stowmarket, England

Latest outage, problems and issue reports in Stowmarket and nearby locations:

  • Melissa20379018 Melissa Williams (@Melissa20379018) reported from Stowmarket, England

    @plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?

  • smsm1 Shaun McDonald (@smsm1) reported from Bramford, England

    @ultrazool @harry_wood @Plusnet @plusnethelp Try moving back to the other socket. Could be an internal wiring issue if only the test socket works. Sounds like I done the right thing and moved away from Plusnet a couple of weeks ago.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • sara_nash80 saraj (@sara_nash80) reported

    @Plusnet No sign of open reach - this is an absolute disgrace. They should never have disconnected the service until such time that they were actually able to carry out the work. My mum is paying for a service that she cannot use!!

  • jessacc2 jessacc (@jessacc2) reported

    @Plusnet hi, our telephone line is not working for incoming calls .it is working for out going . Help required

  • BeverleyGarvie Beverley Lamont (@BeverleyGarvie) reported

    @Plusnet hi our internet has been down for over an hour now, is there an issue in the EH22 area? Thanks

  • redwellyfeats Emma, Thane of Cawdor 👑 (@redwellyfeats) reported

    @KittyTrill @Plusnet Three working days now for an engineer to fix it 😭 Lo is tears, this is the worst thing to ever happen to her apparently!

  • SEMAinspector Approved Rack Inspector Ltd (@SEMAinspector) reported

    @Plusnet can you help, I haven't had my account since May 2020 but recently try you've started billing me and now threatening to send my details to a debt collection agency....thanks for that

  • sara_nash80 saraj (@sara_nash80) reported

    @Plusnet The engineer is installing the new phone line . Please can you cancel the call divert that’s in place with immediate affect? I’m worried your office will have closed by the time the engineer has finished.

  • limehousepod The Limehouse Podcast (@limehousepod) reported

    Thanks @Plusnet for giving my Christmas family house the worst internet speed in the entire neighbourhood. As always, nailing it. 🥵#Useless #TerribleService #BadInternet

  • WhatKateDoes Kate 'WitchQueen of Fangmar' Lorimer (@WhatKateDoes) reported

    Merry Xmas @Plusnet - I left your in Nov for the land of milk, honey, and FTTP - but am still receiving billing emails (albeit for £0) - and when I login to website it tells me my account is closing down and I can't change anything. Can I cancel the billing emails? They worry me!

  • emartin0157 LovingDaddy 💕 (@emartin0157) reported

    @Plusnet Please contact me I'm a new customer but don't have a router????

  • timmybanana Tim Wright (@timmybanana) reported

    Yet again disgraceful service from @Plusnet STILL not supplying agreed speeds so in breach of contract. Also in breach of their complaints procedure by not only failing to respond in timescale, but also not even acknowledging the complaint. But I can't leave cos of contract???