Plusnet

Plusnet Outage Report in Stowmarket, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stowmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stowmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stowmarket, Suffolk, England 02/21/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Stowmarket, England

Latest outage, problems and issue reports in Stowmarket and nearby locations:

  • smsm1 Shaun McDonald (@smsm1) reported from Bramford, England

    @ultrazool @harry_wood @Plusnet @plusnethelp Try moving back to the other socket. Could be an internal wiring issue if only the test socket works. Sounds like I done the right thing and moved away from Plusnet a couple of weeks ago.

  • Melissa20379018 Melissa Williams (@Melissa20379018) reported from Stowmarket, England

    @plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Stokesy1966 Richard S (@Stokesy1966) reported

    @2_Wheeled_Wolf @Plusnet @virginmedia And of course I’d have to ring the ***** up to cancel it and I’d be on hold forever. Might just write to them and cancel then kill the direct debit.

  • mikewiow MikeW (@mikewiow) reported

    @TPLINKHelp Quick update: had to turn off the wireless in our @Plusnet Hub1 router (advanced settings), but the Deco M5 units appear to be working a treat 😎 High hopes for more consistent connectivity 👍

  • 1875Rovers Dystopian (@1875Rovers) reported

    @Lisa2611Fraser @virginmedia They fobbing you off, it's been disconnected to install a new box to the new build houses, obviously they're having issues, but it's not a fault as such as it's there doing... I've literally stopped the DD and signed up with Plusnet.

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported

    @Plusnet Anywhoo, on day 3/4 of a very slow wifi, I am trying an experiment by investing in an hour with our local BTWifi hotspot and everything is absolutely fine! But I don't want to have to fork out ££s when I should have reasonable coverage. So @Plusnet, what's going on this time? 2/2

  • Stokesy1966 Richard S (@Stokesy1966) reported

    @2_Wheeled_Wolf @Plusnet @virginmedia They literally ignore what I say and keep sending that ****** message every time. Of course the say if they don’t hear in 28 days they’ll remove the complaint, so I’m going to keep it going. Forever.

  • BigDazBut Daryl Butterworth (@BigDazBut) reported

    Turns out, neither #Openreach nor #Plusnet's fault. Some d___head crashed into the cabinet down the road and Openreach are trying to put it back together. We're lucky to have any broadband whatsoever really.

  • 2_Wheeled_Wolf @2_Wheeled_Wolf 🇪🇺 (@2_Wheeled_Wolf) reported

    @Stokesy1966 I did call @Plusnet to give a month's notice. They didn't like it & haven't processed it & ends on Friday. Thankfully I also put it in writing a few times so not having their ****. There is no law to say you can't give notice in writing. @virginmedia

  • jodie_m_brown Jodie Brown (@jodie_m_brown) reported

    @Plusnet Haven't been able to receive or make calls/texts for over a week now. Others in area report similar problems (on EE and Plusnet). How can I find out what is going, for how long and compensation? Thanks

  • stippish Håår we go (@stippish) reported

    @plusnet why do you have no customer service email? Why does your bot have no answers to any questions? Why has my smart cap apparently been exceeded by 300% in ten minutes? Why is my only option to call you, from a band 2 country, which I can't do because of my smart cap? DM ME

  • lloydyc0 lloyd (@lloydyc0) reported

    @plusnet @lstrafford Still not resolution, promised call backs haven’t happened! Have called @Plusnet again and have now been advised to cancel the order and start again!!!!!!! Really are you joking?! AVOID PLUSNET!