Plusnet Outage Report in Stowmarket, Suffolk, England

Problems in the last 24 hours in Stowmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stowmarket, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (14%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Stowmarket, England

Latest outage, problems and issue reports in Stowmarket and nearby locations:

• 
  Melissa Williams (@Melissa20379018) reported 10 minutes ago from Stowmarket, England

  @plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?

• 
  Shaun McDonald (@smsm1) reported 53 minutes ago from Bramford, England

  @ultrazool @harry_wood @Plusnet @plusnethelp Try moving back to the other socket. Could be an internal wiring issue if only the test socket works. Sounds like I done the right thing and moved away from Plusnet a couple of weeks ago.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Plusnet (@Plusnet) reported 2 minutes ago

  @HodmanJohn Hi there John, I'm really sorry that you're having issues with unsolicited calls. Are these coming through from a particular number at all? - Adam - Plusnet Sheffield

• 
  ALH (@AmandaHill70) reported 2 minutes ago

  @rubiBlk Same here im@paying for a service I’m not getting & they blame bt every time . Get it sorted Plusnet

• 
  Sarah (@Sarah_RedMeeple) reported 3 minutes ago

  @pemlife @Plusnet And that I have to sit on hold for hours to sort this crap or know what's going on. There should be an immediate email if they're even an hour late saying what's happening and apologising. Not silence until their pissed off customers ring them up because they can't work.

• 
  grace hooper (@messalinahooper) reported 7 minutes ago

  @Plusnet speed tests were done you cheeky people. I never told I couldn't because I've not contacted you but I watched the little bt rocket. Please don't send false emails

• 
  John Hodman (@HodmanJohn) reported 11 minutes ago

  @Plusnet Thanks Adam, will try that. However, the question is how did these sim numbers ended up with Chinese spammers before they were even active. On your forums there are many people experiencing the same issue.

• 
  Moira J Brown (@MoiraJBrown1) reported 15 minutes ago

  Assist with what? We now have a contract with PlusNet. Please send me the link to your customer complaints procedure so we can sue you for lost revenue when you failed to connect us. Your fault.

• 
  Sue McKechnie (@dorisdoodle) reported 18 minutes ago

  @Plusnet Oh dear! Your agent told my son-in-law today no Internet till 28th November - they moved in on 6th October!! My daughter is s/emp graphic designer. This is a disaster and grim customer service. Please, please help.

• 
  Graham Eccles (@gceccles) reported 18 minutes ago

  Hey @plusnet and @Screwfix Have you two fallen out? Can’t load the @Screwfix website. Worked fine a couple of weeks ago. Various on-line forums say it’s a DNS server issue between the two of you. Any suggestions?

• 
  ALH (@AmandaHill70) reported 19 minutes ago

  @Plusnet internet down 7 times in 6 weeks paid extra for more data on phone , no tv . Told me an engineer was coming yesterday , someone house sat while I was at work no one came . They blamed bt .penalised if I come out of contract . I’m paying for a service I’m not getting

• 
  Lisa Jonas (@CrippleGirl) reported 19 minutes ago

  @Plusnet Hi Sammy It's a bit late now, 3 days later, to help. I used a carers phone to call customer services. First person I spoke to didn't appear to have had disability awareness training and hung up on me for being rude when it was actually him not listening to me.