Plusnet

Plusnet Outage Report in Stowmarket, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stowmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stowmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stowmarket, Suffolk, England 02/08/2026 00:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Stowmarket, England

Latest outage, problems and issue reports in Stowmarket and nearby locations:

  • Melissa20379018 Melissa Williams (@Melissa20379018) reported from Stowmarket, England

    @plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?

  • smsm1 Shaun McDonald (@smsm1) reported from Bramford, England

    @ultrazool @harry_wood @Plusnet @plusnethelp Try moving back to the other socket. Could be an internal wiring issue if only the test socket works. Sounds like I done the right thing and moved away from Plusnet a couple of weeks ago.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • clark_cat Catherine Anderson (@clark_cat) reported

    @Plusnet my uncle has just had his phone stolen can you help with IMEI for the police?

  • AlixTraynor2 Alix Traynor (@AlixTraynor2) reported

    @MoneySavingExp Couldn't have been easier. Rang BT, answered all the questions, passed eligibility. The speeds will be slightly higher than those I was getting with Plusnet on faster fibre. You DO NOT get lower speeds or poorer service on the Essential plan. £15pm for 38mb or £20pm for 68-72mb.

  • bowes_david David Bowes (@bowes_david) reported

    @ariesweeter @ThreeUK Same, tried calling my dad who is on the Asda mobile network and I am getting no ringing or sound on both mobile and landline. Called a friend on Plusnet and it rang.

  • Steve26461190 Steve (@Steve26461190) reported

    @Plusnet Hi Jim, I’ve read the notes on my plusnet account and it seems like this problem could go on for an unknown amount of time. Is it really so difficult to send £50 to a continuing customer? Do you have any additional updates yourself? The notes weren’t helpful at all. Thank you.

  • maz558 Sam R (@maz558) reported

    @WhichUK I’m still waiting for my refund from John Lewis Broadband via @Plusnet from October. I was wrongly charged a termination fee and they refuse to repay me even though they agree thru made a mistake. I feel that I’ve no choice now but to go to court! Please help @MoneySavingExp

  • IsaacMassias Isaac Massias (@IsaacMassias) reported

    @Plusnet I have just signed up to a package which I would like to cancel. I have 14 days to change my mind but can find no way of doing so. I am travelling and unable to call you. Can you cancel this contract please. I will revert when I return. Thank you Clive Massias

  • Tigerlily723 Allison Carey 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇷🏳️‍🌈 (@Tigerlily723) reported from Chippenham, England

    @Plusnet I've been having issues with email for a few days. It's very slow! Have you got an issue?

  • PaulTho13724590 Paul Thomas (Fagioli) (@PaulTho13724590) reported

    @Plusnet are the worst company I have ever dealt with I keep asking them to cancel my account but they can’t even do that .

  • K_louloulou Louise K (@K_louloulou) reported

    Hi @Plusnet @SkyHelpTeam @OpenreachHelp Lots of people in Tunbridge Wells with no internet connection. Plusnet, BT and Sky all saying no service issues in the area. That’s going to be a lot of individual engineer visits that might be a waste of time.

  • Marcin56410594 Reder (@Marcin56410594) reported

    Part 3 Customer service advisor blaming me for not checking if direct debit is in place and advise to pay a cancellation fee to the debt recovery and then sign new contract with them again - ridiculous! Well done @Plusnet! Let the customer pay for your mistakes! #plusnet