Plusnet

Plusnet Outage Report in Stowmarket, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stowmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stowmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stowmarket, Suffolk, England 03/02/2026 04:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Stowmarket, England

Latest outage, problems and issue reports in Stowmarket and nearby locations:

  • smsm1 Shaun McDonald (@smsm1) reported from Bramford, England

    @ultrazool @harry_wood @Plusnet @plusnethelp Try moving back to the other socket. Could be an internal wiring issue if only the test socket works. Sounds like I done the right thing and moved away from Plusnet a couple of weeks ago.

  • Melissa20379018 Melissa Williams (@Melissa20379018) reported from Stowmarket, England

    @plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • andrew_buttery Andrew Buttery (@andrew_buttery) reported

    @Plusnet disappointed I had to call you as I hadn’t had any confirmation of router dispatch and we’re going live on Monday. Told an order hadn’t gone through and it’s a common issue. For a company that says it takes pride in customer support…. Maybe fix the issue?

  • malimusawi Mohammad Ali Musawi (@malimusawi) reported

    Thank you @Plusnet for allowing my neighbour to take over my Internet line despite me calling you 4 times in the last 3 weeks to get this stopped. Thank you also for saying the only way to fix this is to setup a new account that takes up to 10 days to activate. Brilliant work.

  • historytastic Jenny Griffiths (@historytastic) reported

    @AaronTeamEC @virginmedia been with Plusnet for about 20 years now I think. No complaints - very good customer service.

  • linzosmalingos lindsey robson (@linzosmalingos) reported

    @Plusnet Can you please provide me with an email address to send an urgent complaint? Your webpage only allows 400 words and my complaint is alot longer than that 😫

  • Boyer316New EVERTON BOARD RESIGN - TORIES & KENWRIGHT OUT (@Boyer316New) reported

    Do you support IPV6 on your FTTC packages @Plusnet....?

  • emmapowers16 emma powers (@emmapowers16) reported

    Does anyone else have terrible service from @Plusnet ? It seems to take forever to get a WiFi problem resolved 😔

  • itisially 𝕒𝕝𝕝𝕪 (@itisially) reported

    @Plusnet can’t close account online/by email, have to call - calls but can’t pass security as no emails since I updated my contact details - no way to close my account?? Had enough problems as it is and now I can’t even leave #customerservice #internetprovider

  • MattyDilks Matt Dilks (@MattyDilks) reported

    @Plusnet Wondered if I can get your help on something?

  • SianElin_PT Sian Elin (@SianElin_PT) reported

    @MartinSLewis Sky are the worst to haggle with! I spent an hour and a half haggling with Sky, and the best they could do was £15 on top of what we were originally paying! In January Sky wanted £150 a month!! No chance! Now with Plusnet, and paying £32 a month!! Much better speed too!!

  • Autisticosaurus James | Please Be Sensible, #CovidIsntOver (@Autisticosaurus) reported

    @BBCWatchdog @BBCTheOneShow Avoid Plusnet is one way to get better broadband, terrible