Plusnet Outage Report in Stowmarket, Suffolk, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Stowmarket, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stowmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Plusnet
Plusnet is having issues since 11:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Stowmarket, Suffolk, England
The most recent Plusnet outage reports came from the following cities: Sudbury.
| City | Problem Type | Report Time |
|---|---|---|
 Sudbury |
Internet | |
| Sudbury |
||
| Ipswich |
Wi-fi | |
| Stowmarket |
Phone | |
| Ipswich |
Wi-fi | |
| Stowmarket |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Stowmarket, England
Latest outage, problems and issue reports in Stowmarket and nearby locations:
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Shaun McDonald
(@smsm1) reported
from
Bramford, England
@ultrazool @harry_wood @Plusnet @plusnethelp Try moving back to the other socket. Could be an internal wiring issue if only the test socket works. Sounds like I done the right thing and moved away from Plusnet a couple of weeks ago.
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Melissa Williams
(@Melissa20379018) reported
from
Stowmarket, England
@plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Dan
(@lowedw) reported
@Plusnet Appalling customer service ... been waiting for my call to be answered for over 35 minutes so far!
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Michael Lahiri
(@MichaelLahiri83) reported
@Plusnet 1 hour and 26 mins on the phone to you today, to be told they can arrange a manager call back withing a week! Seriously? Counting down the days until my contract is up!
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YUPENG Li
(@Liyupeng) reported
@Plusnet Please stop advertising and telling people they can port in their old number before you fix the issue. Warning to the new joiner, DO NOT port in your number to Plusnet.
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Steve King
(@kinger1959) reported
Huge thanks to Tony, Adam & Emily of @Plusnet for their fantastic help and service in resolving a difficult issue for me.
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amy
(@amy35672408) reported
There has been a fire nearby but like @Plusnet has left us with no Internet for 2 days with absolutely 0 contact. Internet is an essential service imo disgusting to do this to anyone
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Bunz
(@LBunz__) reported
@Plusnet pride themselves on customer service. It's 2022 and you can't cancel online and "all their staff are in a meeting until 12.15 so call back later" .. absolutely ridiculous. Can't wait to get shot of this crap internet.
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Plusnet
(@Plusnet) reported
@xkatie_morganx whether the problem persists? Regards, Emily Plusnet Leeds 🌞
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John
(@DogyoungJ) reported
@Plusnet Been a customer 8 years received a 17% price hike on my bill last month apparently I was sent an email - beware and keep an eye on those direct debits everyone
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grace hooper
(@messalinahooper) reported
@Plusnet last time. Your service is very polite but I don't want a buffering service. It's not been right since storm. How much notice do I have to give please?
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Gravin
(@gravula) reported
@NeilZammit5 @Plusnet @ktnolanxx Same problem. Been two weeks now. Poor communication on issue from Plusnet, no indication if or when it will be sorted. Couldn’t cancel within the 14 days or number would be lost. Have had to get another sim and as soon as I can I will be requesting a PAC and a refund.