Plusnet

Plusnet Outage Report in Stowmarket, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stowmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stowmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stowmarket, Suffolk, England 02/03/2026 03:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Stowmarket, England

Latest outage, problems and issue reports in Stowmarket and nearby locations:

  • smsm1 Shaun McDonald (@smsm1) reported from Bramford, England

    @ultrazool @harry_wood @Plusnet @plusnethelp Try moving back to the other socket. Could be an internal wiring issue if only the test socket works. Sounds like I done the right thing and moved away from Plusnet a couple of weeks ago.

  • Melissa20379018 Melissa Williams (@Melissa20379018) reported from Stowmarket, England

    @plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • byteguy Paul (@byteguy) reported

    @Plusnet My speed has slowly got slower and slower used to be 23Mbp now I have:- Your broadband service Product: Unlimited Fibre Estimated Download Range: 20 - 33Mbps Estimated Upload Range: 5 - 6Mbps Minimum Guaranteed Speed: 16.3Mbps Current Line Speed (Download): 13.8Mbps

  • PollardRach Rach Pollard (@PollardRach) reported from Goole, England

    @Plusnet how do I cancel a call package on my account that I never use please. I'm unable to ring at the moment and can't do it on my online account

  • MichaelOldman1 Michael Oldman (@MichaelOldman1) reported

    @Plusnet Why do you keep harassing ex-customers with unwanted contact? Surely this has to breach whatever data protection laws are applicable. Your customer service agents are rude and don't give a damn (why I left in the first place). We'll see if you even bother replying here 🙄

  • loobylou_79 LoobyLou 💙 (@loobylou_79) reported

    @Plusnet hi we are about to renew and we’re wondering if we can get a new router? Had ours for a few years and think it’s not working as well as it was.

  • pastiebap10 Pastie Bap 🚮 (@pastiebap10) reported

    @Plusnet Hi, I no longer use your services but you are still taking payments from my bank account. Could you help please.

  • MrMagpie81 MrMagpie (@MrMagpie81) reported

    @Plusnet I signed up on Sunday, 1st order timed out and didn’t generate an order as far as I’m aware as never got any emails, however I’ve been charged twice. 2nd order was successful

  • BombeDeChaton Katharine (@BombeDeChaton) reported

    @Plusnet This is something you really need to look at adapting and changing because it is not compatible with a world in which people live in house shares and are working from home a lot more. It's a terrible way to do business.

  • roneebean Roneebean (@roneebean) reported

    reported a fault to @Plusnet via socials engineer booked they called today problem resolved within 48 hours excellent service no horror stories about being on hold or pinged around departments. Sorry to disappoint you faithful reader.

  • MichaelOldman1 Michael Oldman (@MichaelOldman1) reported

    @Plusnet Please, please, PLEASE stop harassing me via text. I *know* you can't take my direct debit - that's because *I'm not your customer anymore*,. Tried to chat online and told - incredibly rudely - to phone. Tried to phone - told no one available 🙄 😢

  • watton2_karen Karen Watton (@watton2_karen) reported

    @Plusnet , 2nd day with signal that isn't strong enough to reach my bedroom. Such a joke!!