Plusnet

Plusnet Outage Report in Stowmarket, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stowmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stowmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stowmarket, Suffolk, England 11/11/2025 12:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stowmarket, Suffolk, England

The most recent Plusnet outage reports came from the following cities: Stowmarket.

Loading map, please wait...
City Problem Type Report Time
United KingdomStowmarket Internet
United KingdomSudbury Internet
United KingdomSudbury Internet
United KingdomSudbury E-mail
United KingdomIpswich Wi-fi
United KingdomStowmarket Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Stowmarket, England

Latest outage, problems and issue reports in Stowmarket and nearby locations:

  • smsm1 Shaun McDonald (@smsm1) reported from Bramford, England

    @ultrazool @harry_wood @Plusnet @plusnethelp Try moving back to the other socket. Could be an internal wiring issue if only the test socket works. Sounds like I done the right thing and moved away from Plusnet a couple of weeks ago.

  • Melissa20379018 Melissa Williams (@Melissa20379018) reported from Stowmarket, England

    @plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Annabelbates Annabel Bates (@Annabelbates) reported

    @plusnet, you’ve been taking money from us for almost a year despite us trying to cancel the account. You’ve just sorted out our refund, but have said you’re not able to offer interest on the amount nor any sort of apology gift for your mistake. Please can you explain?

  • Felix_of_Mars Stuart Fraser (@Felix_of_Mars) reported

    @Plusnet Do you still track requests via DM. I sent one last evening and still not been looked at. I didn't realise you closed the other support channel at first.

  • Rozzakro KRO.rozza (@Rozzakro) reported

    @Plusnet when are goin got fix my connection problem from porting my number ? Tired of hearing "were fixing it but can't give a time scale" terrible start to my contract with you, 1 week in and still no service.

  • gravula Gravin (@gravula) reported

    @sophoftheyear @Plusnet Been over two weeks for me, some folks longer. Plusnet forum full of people with same issue. No end in sight. They’ll be trying to take the next monthly payment soon, won’t reply when asked if they’ll pause billing until it’s resolved for those affected.

  • dontasciime mememememe (@dontasciime) reported

    @Plusnet your mobile login site is ******* crap

  • Badladmclusky Baddogmclusky (@Badladmclusky) reported

    @Plusnet any reason why my mobile number no longer works and cant make or recieve calls? support phone lines not being answered, long waits...

  • Plusnet Plusnet (@Plusnet) reported

    @nainasavraj Hi Naina, I'm really sorry to hear this loss of service is interrupting your work. If we've already booked an engineer, it sounds like the situation isn't something we can resolve remotely; so we'd need to wait for the engineer visit to complete first. -Tony Plusnet Sheffield

  • MRCHR1STIAN Mr Christian (@MRCHR1STIAN) reported

    @Plusnet Issue gone, service back to normal 👍

  • JacarandaGirl72 Jacaranda Girl (@JacarandaGirl72) reported

    Hands down, worst customer service experience ever. #Plusnet owe me over £100 in credits but can't process their own billing service so have restricted my broadband until I pay £20. Which I have done - just in order to keep WFH etc but I will be leaving them as ASAP. Inept.

  • Rozzakro KRO.rozza (@Rozzakro) reported

    @Plusnet when are you goin to fix my connection problem from porting my number ? Tired of hearing "were fixing it but can't give a time scale" terrible start to my contract with you, 1 week in and still no service.