Plusnet

Plusnet Outage Report in Stowmarket, Suffolk, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stowmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stowmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stowmarket, Suffolk, England 12/08/2025 12:40

December 08: Problems at Plusnet

Plusnet is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Stowmarket, England

Latest outage, problems and issue reports in Stowmarket and nearby locations:

  • smsm1 Shaun McDonald (@smsm1) reported from Bramford, England

    @ultrazool @harry_wood @Plusnet @plusnethelp Try moving back to the other socket. Could be an internal wiring issue if only the test socket works. Sounds like I done the right thing and moved away from Plusnet a couple of weeks ago.

  • Melissa20379018 Melissa Williams (@Melissa20379018) reported from Stowmarket, England

    @plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TylerDu25753657 Tyler Durden (@TylerDu25753657) reported

    @Plusnet If only I was so lucky. Trying to sort a complaint with you for the last 3 months where you slammed my line. Despite having an open complaint with you and pro-actively ringing up to pay 10 pounds you considered owed pro-actively so I wouldn't be passed to debt collection agency.

  • juliejuliemck Julie McKinnell (@juliejuliemck) reported

    @Plusnet shocking service once again!!!!!

  • Psymonkee Simon Paulton (@Psymonkee) reported

    .@Plusnet @plusnethelp So my internet connection through yourselves has been garbage for a few days now and solidly stuck on 9Mb/s Download and Upload. Rebooting my router fixes it for about 20 mins and then it becomes unusable again - what gives?

  • TylerDu25753657 Tyler Durden (@TylerDu25753657) reported

    @Plusnet It's wideawake007. I have called up this afternoon at 17:20 after being promised a call before 17:30 (at 12:20 and again at 15:30 when I chased) and the complaint still ongoing. Now told Christopher Evans is going to contact me.

  • jaggythistle50 jaggy thistle (@jaggythistle50) reported

    Major probls with @Plusnet . Terrible service. Goalposts moved continually. Now they claim only man that cam assist with cancelling after 3 weeks of failures is on holiday. Refuse to let me speak to anyone else., stay clear folks. Seems they only have 1 manager

  • ejames500 💕Elle J 💕#JustSaying (@ejames500) reported

    @Plusnet I've done the trouble shooting tests

  • debbie5864 debstar (@debbie5864) reported

    @Plusnet having an issue with my MIL landline today - it’s causing panic. Who can I talk to for some help?

  • jaggythistle50 jaggy thistle (@jaggythistle50) reported

    Major probls with @Plusnet. Terrible service. Goalposts moved continually. Now they vkaim only mam that cam assist with cancelling after 3 weeks of failures is on holiday. Refuse to let us speak to anyone else., stay clear folks.

  • 32XSEGA heisenburgs **** house (@32XSEGA) reported

    i hate plusnet so much i finally got into a raid after waiting 15 minutes and instantly the internet is down

  • kate_pettitt Kate Pettitt (@kate_pettitt) reported

    @yorkshitarra @Plusnet I'm having issues too.