Plusnet

Plusnet Outage Report in Stowmarket, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stowmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stowmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stowmarket, Suffolk, England 02/23/2026 20:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Stowmarket, England

Latest outage, problems and issue reports in Stowmarket and nearby locations:

  • smsm1 Shaun McDonald (@smsm1) reported from Bramford, England

    @ultrazool @harry_wood @Plusnet @plusnethelp Try moving back to the other socket. Could be an internal wiring issue if only the test socket works. Sounds like I done the right thing and moved away from Plusnet a couple of weeks ago.

  • Melissa20379018 Melissa Williams (@Melissa20379018) reported from Stowmarket, England

    @plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ghillster Geoff Hill (@ghillster) reported

    Top marks for Plusnet yet again. I couldn't get mobile data on a sim card I'd got for an old iPad to get my Mum online, and they've just sorted it out in a flash. Brilliant customer service. @Plusnet @plusnethelp

  • Autisticosaurus James| Its NOT Over When You Can Still #StayAtHome (@Autisticosaurus) reported

    @Broughton500 You mean ‘are you a plusnet customer?’ Yeah frequently at all hours

  • Pasquills Donna Pasquill 🏳️‍⚧️ (@Pasquills) reported

    Good to that internet providers just ignore customers when their service fails @Plusnet

  • peteh678 Pete (@peteh678) reported

    @OurAsh1066 @Plusnet My plusnet still works, just tested for you 36.5 down and 9.5 up, ping response to Google 9ms. Maybe it's a local issue?

  • Alexlyn83 Lynsey Alexander (@Alexlyn83) reported

    @plusnethelp @Plusnet i cant wait to get rid of this internet once contract is up, every couple days its going off, understand more people are using it, but its not acceptable to still charge the fee when its a terrible connection

  • lizpusey Liz Pusey (@lizpusey) reported

    but they continued to charge for a service we couldn't use. Today that relative has passed, and when we made the obligatory call to advise @plusnethelp @Plusnet they have again refused to talk, can't pass to a mgr or advise what we should do to inform them. Heartless and useless.

  • Matthewhewitt84 🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 𝐻𝑒𝓌𝒾𝓉𝓉🐝 (@Matthewhewitt84) reported

    @Plusnet @plusnethelp WTF is happening you’ve messed my bill up it was your taking £83.95 off me for my Fibre Extra & Landline 😡 sort this now!!!

  • Capperisms Graham Capper (@Capperisms) reported

    @lizpusey @plusnethelp @Plusnet That's attrocious service. Might be worth talking to Money Saving Expert, or even You and Yours. They'll bump Plusnet into action and maybe reduce the chances of it happening again.

  • fatboyfred Fred (@fatboyfred) reported

    Can't believe that after waiting two months for @Plusnet and @OpenreachHelp to install broadband and due to poor service I cancel contact. I now have had to wait a month for a refund which was promised within 5 working days. only went with them as I love @JasonManford in the ads

  • iramxcvii iram (@iramxcvii) reported

    why is plusnet wifi being so **** today