Plusnet Outage Report in Bramford, Suffolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Bramford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bramford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Bramford, England
Latest outage, problems and issue reports in Bramford and nearby locations:
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Melissa Williams
(@Melissa20379018) reported
from
Stowmarket, England
@plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?
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Shaun McDonald
(@smsm1) reported
from
Bramford, England
@ultrazool @harry_wood @Plusnet @plusnethelp Try moving back to the other socket. Could be an internal wiring issue if only the test socket works. Sounds like I done the right thing and moved away from Plusnet a couple of weeks ago.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Aled Roberts
(@aledrob) reported
@Plusnet Clearly the person who applied the resolution didnt try to call me or really understand what had taken place. If you say you are going to call back I would expect a phone call not an generic response on the ticket.
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Nikos Kipos
(@commsbloke) reported
Re: Email Problems @Plusnet TCP connection to 217.46.26.43 OK I can see my client Hello I can see your server Hello, Change Cypher I can see Client Change Cypher packet A couple of packets sent each way before server FIN Authentication server?
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Jonathon Moreels
(@Jmoreels) reported
@SharonGChiara @TheSYLEPress @Plusnet Well it looks like they have decided that as well as not updating the status of the problem for 6 hours now they can even update the time of when we can expect an update!
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The SYLE Press
(@TheSYLEPress) reported
@Plusnet "award-winning customer service", huh? Yet AGAIN no Service Update provided at the promised time (i.e. 2.30, it now being 2.37)! At this rate you'll soon be ousting Vodafone in my Worst Customer Service of All Time charts.
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Jo Cooper-Burrows
(@jojobosdet) reported
@Plusnet I have had a really frustrating call to you ‘help’ line … being told I probably won’t have emails for the rest of the week or longer!!! His actual words. I need to have incoming emails urgently!
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kenneth rutter
(@kennethrutter6) reported
@Plusnet my land line phone does not have a dial tone and my cordless will not make a call and has static on the line yor mobile help line cuts me off after i have eventually made.a connection to a customer adviser ken rutter
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Laird Ryan
(@LairdRyan) reported
@plusnet - you're #minusnet right now, with more than half a day's e-mail outage so far. Get it sorted, ok? 😠 Apols to all my contacts: you can reach me other ways, so try those! 🙃
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Steve
(@MonkeyTennis14) reported
@AndrewCollins @Plusnet They’ve always been great for me in terms of customer service, have just remembered though that I get my mobile phone with them and not internet coverage… sorry for the senior moment, good luck!
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craig branson
(@mungerville) reported
@Plusnet no emails all day! My website hosted with u is also down & there is no clear message on the holding page for my customers to read that this is a Plusnet problem & not a problem with our business. Are you trying to put people out of business? What is going on? #plusnet
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Lone@IHBC
(@LoneIHBC1) reported
@Plusnet @mrstevecassie It is encouraging to hear that only some customers have problems. Is there a tweak to the server/mail set up that I can make to put me into the unaffected group?