Plusnet Outage Report in Bramford, Suffolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Bramford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bramford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (7%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Bramford, England
Latest outage, problems and issue reports in Bramford and nearby locations:
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Melissa Williams
(@Melissa20379018) reported
from
Stowmarket, England
@plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?
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Shaun McDonald
(@smsm1) reported
from
Bramford, England
@ultrazool @harry_wood @Plusnet @plusnethelp Try moving back to the other socket. Could be an internal wiring issue if only the test socket works. Sounds like I done the right thing and moved away from Plusnet a couple of weeks ago.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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touchtennis
(@touchtennis) reported
@Plusnet You cannot. It's not a "start". It's an end. I have been a loyal paying customer for five years.
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CastarasKaelde
(@CKaelde) reported
@Plusnet it is 10:14am, roughly 22 hours after my original request for help. the sim cards have arrived. i have not heard anything from plusnet's customer service team. I would still like to know how they deemed it acceptable for me to not have a working phone for 4-5 days.
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Owain Evans
(@owstal) reported
@Plusnet Morning. Trying to help a relative come over to you from BT and you send her a letter saying someone else wants to move into her house and take over her phone line. Please get in touch.
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touchtennis
(@touchtennis) reported
@Plusnet The benefit of a DM is only to you. It means no one else gets to read about the circus of a service. The only thing missing this last 24 hours is a clown.
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Bob Clarke
(@aldridgebobfish) reported
@Plusnet - Broadband service down in WS5 postcode are for over four hours now. Independent observers say WS1,2 and 8 are also affected but no hint of an issue on your Service page ? What's happening please ??
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touchtennis
(@touchtennis) reported
Sorry we didn’t live stream today on Instagram. We spent 13 hours at the new HQ waiting for an engineer that @Plusnet promised that never came. Don’t worry, they’re going to apparently charge US a rebooking fee for their failings as a company! #CustomerService
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Patrick Rodriguez
(@PatrickRodriguz) reported
@StuHale @Plusnet Sorry about that…. Try contacting @hackerdark02 on twitter he’ll help you I have same issue but got it fixed permanently by them
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CastarasKaelde
(@CKaelde) reported
@Plusnet My original private message to you was at 12:07pm. I have not had any response as of 8pm when your line closed. I am still needing help with the product I've bought from you.
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Ian B Senior
(@ianbsenior) reported
@Plusnet anyone reading this tweet this company has terrible customer service no one answers the phone or even works together I've been on hold 2hours, Sky held for 10 minutes waiting then sorts all out brilliant
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The Vegan Separatist Ⓥ
(@SeparatistVegan) reported
Ok @Plusnet let's put this renowned customer service to the test. What is happening with broadband access in Glasgow? Been down all afternoon and when I used the bot service it just says there was an ongoing incident, yet your service status shows all green. What gives?