Plusnet

Plusnet Outage Report in Bramford, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Bramford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bramford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Bramford, Suffolk, England 12/18/2025 20:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Bramford, England

Latest outage, problems and issue reports in Bramford and nearby locations:

  • smsm1 Shaun McDonald (@smsm1) reported from Bramford, England

    @ultrazool @harry_wood @Plusnet @plusnethelp Try moving back to the other socket. Could be an internal wiring issue if only the test socket works. Sounds like I done the right thing and moved away from Plusnet a couple of weeks ago.

  • Melissa20379018 Melissa Williams (@Melissa20379018) reported from Stowmarket, England

    @plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulHeymanGuy79 PaulHeymanGuy (@PaulHeymanGuy79) reported

    @marklpotts @Plusnet I'm leaving when my contract ends too. Non existent customer service and the Internet is not as good as my previous supplier.

  • LFishberger 𝔏𝔞𝔴𝔯𝔢𝔫𝔠𝔢 𝔉𝔦𝔰𝔥𝔟𝔢𝔯𝔤𝔢𝔯 🕊️🏴‍☠️ (@LFishberger) reported

    @EE No, I always have RCS switched off. And it's been doing it for ages. Never used to happen with PlusNet.. so maybe it's an EE protocol or something?...

  • citytransportin Simon (@citytransportin) reported

    Hello @Plusnet I have an account with you but can't DM as X then blows a gasket and accuses me of doing something wrong The issue is that I cannot send emails and cannot find how to raise a ticket from your website My email client gives me a 451 4.3.2 internal server error

  • dkgb Duncan Kendall (@dkgb) reported

    @plusnet my home phone hasn't been working for a couple of hours. Internet connection is fine. I have tried sending a text from my mobile, but your bot keeps telling me that it can't find a problem with my hub. It's not the hub it's the voice phone. I keep going round in circles

  • 1boringname Chris Tucker (@1boringname) reported

    @Plusnet hold music is awful

  • colinfer Colin Ferrington (@colinfer) reported

    @Plusnet I am disappointed to receive an e-mail telling me you will take much more payment from me this month, despite the fact I have just renewed my account for a lower amount per month. Please fix this as soon as possible. I do not wish to pay extra on 09/10/2025

  • JennyPHomewood Jeanette P Homewood (@JennyPHomewood) reported

    @Plusnet my modem keeps restarting and has been doing so for weeks. Is there a problem nationally?

  • coachnponce Nacho Ponce (@coachnponce) reported

    .@Plusnet Full day of work lost due to engineer no-show. Customers get penalties for missed appointments, but zero accountability on your side. Now told earliest is 22 Oct — 2nd time this has happened. ‘Award-winning service’? Not seeing it. Time to explore other options.

  • ed_called ✞ 𝘾𝘼𝙇𝙇𝙀𝘿 𝙏𝙊 𝙎𝙀𝙍𝙑𝙀 ✞ (@ed_called) reported

    @Plusnet why have I & everyone else in my entire neighbourhood been without broadband for 3 days now without any sign of it being fixed? @bt_uk just get the issue sorted will you we are not living in a third world country for goodness sake!

  • dkgb Duncan Kendall (@dkgb) reported

    @plusnet hope can I get some help with the home phone? Text is not working! And your bot is not helpful