Plusnet outages and service status in Ayr, Scotland

Problems in the last 24 hours in Ayr, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ayr, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Ayr, Scotland

Latest outage, problems and issue reports in Ayr and nearby locations:

• 
  Robert Alexander (@RobertA62389919) reported 6 minutes ago from Irvine, Scotland

  @plusnethelp hi is plusnet my account down won't let me logon

• 
  Andrew Walker (@bigboithebard) reported 41 minutes ago from Kilmarnock, Scotland

  @Barcajim3 Plusnet is good. All UK call centres which is better for dealing with problems, much better. This is not a Britain first thing I just feel that a lot of the staff abroad work from scripts and don't have a fantastic grasp of English. Can be quite insanely frustrating

• 
  George Hunter (@GHunter15) reported 56 minutes ago from Irvine, Scotland

  @BBCWatchdog @Plusnet how about a full refund and a goodwill gesture for all the mobile data me and my family have used during all your sporadic service issues.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Calmer Llama (@EltontoNick) reported 7 minutes ago

  @Plusnet Seems I can no longer log onto your community site (yes I am a customer) and your password reset doesn't work. Is this another part of the service that you're running down?

• 
  Frances Martin #GreersLaw (@frances_email) reported 8 minutes ago

  Very sorry to hear the seamless plusnet transfer problems mirrored also in their use of company who are hosting emails, again peeps had no say - hope all goes well on Monday - Its a nightmare

• 
  Rogue (@barrelrogue1723) reported 8 minutes ago

  AVOID @Plusnet for yr Internet Pull you in with fake fast Internet speeds! After 2 months absolutely slow as ****! Ring up complain same old bullshit its at yr end! No it @Plusnet 's end 100%! AVOID!!! 10+yrs with them and they treat you like ****! Glad ive ended my contract!!!

• 
  Stephen B (@Stephen40141780) reported 11 minutes ago

  @Plusnet I’ve just taken personal broadband with you. I do not wish to financially support BT Group’s documented support for Migrant Help/refugees. Please explain what contractual provision prevents me terminating without an early termination charge, and cite the specific clause.

• 
  Mike Foster (@MikeFoster54) reported 12 minutes ago

  @Plusnet why is your website down?

• 
  Mini, 🌈Cooper and 🌈Dora’s mum (@CoopandDorasMum) reported 16 minutes ago

  @NewForestDog I’ve been with Plusnet for 8 years. It’s only ever gone wrong during install so very reliable once up and running. Definitely easy to speak to a human. I’d rate them as ‘good enough to not leave’ which is as good as any customer service gets from me these days!

• 
  Cyberax (@CyberaxUK) reported 16 minutes ago

  @Plusnet Hi - As I said in my DM the only option available by that link is a phone call and I can’t do that unless you want to hear someone coughing instead of talking…. Could you escalate to someone who can help please?

• 
  Icarus Falling (@highflier100) reported 18 minutes ago

  @Plusnet I keep getting an "unfortunately we've hit a problem" when logging into my account to pay the bill. Plus my connection isnt very good. Solution for this?

• 
  TheCureIsWorseThanTheDisease (@cureisworse) reported 18 minutes ago

  @Plusnet Ok. I will wait for them to contact me then as I'm not chasing again, given I get ofcom-mandated compensation for missed appointments and delays of starting a service after an agreed date.

• 
  Wessex Wyvern (@WessexWy) reported 20 minutes ago

  @BasilTheGreat It's worse, if you have BT, EE, or Plusnet broadband with their router, part of YOUR bandwidth & electricity is used to help provide THEIR public WiFi network. (It's hidden in the Ts & Cs but you can opt out in your account settings)