Plusnet

Plusnet Outage Report in Ayr, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ayr, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ayr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ayr, Scotland 01/18/2026 13:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ayr, Scotland

Latest outage, problems and issue reports in Ayr and nearby locations:

  • GHunter15 George Hunter (@GHunter15) reported from Irvine, Scotland

    @BBCWatchdog @Plusnet how about a full refund and a goodwill gesture for all the mobile data me and my family have used during all your sporadic service issues.

  • bigboithebard Andrew Walker (@bigboithebard) reported from Kilmarnock, Scotland

    @Barcajim3 Plusnet is good. All UK call centres which is better for dealing with problems, much better. This is not a Britain first thing I just feel that a lot of the staff abroad work from scripts and don't have a fantastic grasp of English. Can be quite insanely frustrating

  • RobertA62389919 Robert Alexander (@RobertA62389919) reported from Irvine, Scotland

    @plusnethelp hi is plusnet my account down won't let me logon

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • nicksherwood Nick Sherwood (@nicksherwood) reported

    @plusnet Urgent please ask your Broadband supervisor Remy Chavez to ring Mr Sherwood ASAP re BB activation due today, or supply me a means to contact him. He has been dealing with this directly. Plusnet BB support line has queue 30mins+. thank you PLEASE CONFIRM

  • Stephen_73 Stephen Mullan (@Stephen_73) reported

    @Plusnet Have already tried that. My iPhone mail is saying there is an error and when I go into webmail directly there are no emails after yesterday lunchtime. I’ve tried deleting emails in case of a storage issue but nothing coming through and I know I’ve been sent emails.

  • Daviebhoy17 Free the UK (@Daviebhoy17) reported

    @bt_uk We are switching providers since you are involved in helping Islamic takeover of Britain along with EE and Plusnet. It’s disgusting and I will be spreading this as much as possible to as many people as I can. You’re just as bad as the BBC, shame on you

  • stow_gwen Gwen Stow (@stow_gwen) reported

    @Plusnet my broard band is not working

  • deborahc39 Deborah (@deborahc39) reported

    @RoyalMail customer service is useless. Awaiting a delivery from Plusnet. requested it be delivered next door as I am out.Still delivering to my address. Tried the phone. 18 x I’ve read my tracking number and it repeats back incorrectly. Now an hour to wait to speak to someone!

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @9casey99 @Plusnet I never even missed it

  • 247cookie Andy Cook (@247cookie) reported

    @Plusnet It's the normal number! Still can't get through. If I don't press a number on your menu, it cuts me off! That's pretty poor for a telecommunications company 😕

  • Scott87049502 Scott (@Scott87049502) reported

    I don't normally do this but @Plusnet this is wild. You are trying to charge My mother into the triple digits and close Her account despite it should be £30 a month and She NEVER asked to close Her account. You have left Her without a way to contact you and with a huge debt

  • julianjpayne Julian Payne #KBF (@julianjpayne) reported

    @Plusnet Nearly a year. It's never been as fast as advertised

  • leehollington Lee Hollington (@leehollington) reported

    @Plusnet my broadband speed is low compared to what it should be. Can anyone help?