Plusnet

Plusnet Outage Report in Ayr, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ayr, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ayr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ayr, Scotland 01/18/2026 07:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Ayr, Scotland

Latest outage, problems and issue reports in Ayr and nearby locations:

  • RobertA62389919 Robert Alexander (@RobertA62389919) reported from Irvine, Scotland

    @plusnethelp hi is plusnet my account down won't let me logon

  • bigboithebard Andrew Walker (@bigboithebard) reported from Kilmarnock, Scotland

    @Barcajim3 Plusnet is good. All UK call centres which is better for dealing with problems, much better. This is not a Britain first thing I just feel that a lot of the staff abroad work from scripts and don't have a fantastic grasp of English. Can be quite insanely frustrating

  • GHunter15 George Hunter (@GHunter15) reported from Irvine, Scotland

    @BBCWatchdog @Plusnet how about a full refund and a goodwill gesture for all the mobile data me and my family have used during all your sporadic service issues.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • markyb705242 Markovitz (@markyb705242) reported

    no plusnet email, no help? #thatlldo

  • MadBananaTwitR Michael Gates (@MadBananaTwitR) reported

    @Plusnet what on earth is taking you so long to fix the email issues? It would help if you gave more detail about the issue and what you’re doing to fix it than the vague updates. Taking far too long. What’s the plan for compensation?

  • pigsruleok l henderson (@pigsruleok) reported

    @flippinowl @Plusnet It appears it is everybodies plusnet email that is not working and won't be till tomorrow! 😭

  • AK90881221 Dr M S (@AK90881221) reported

    @Plusnet it is now 27 hours with your email service NOT WORKING! I demand to know: 1. When will it be fixed? 2. What compensation are you offering to clients?

  • __Cappo__ Mark Phillips (@__Cappo__) reported

    @Plusnet, can you confirm whether any email *sent to* Plusnet/F9 customers during the current outage will be delivered when service is restored please, or whether this will have been undeliverable/permanently lost?

  • Wythen The Masked Medic 💙 (@Wythen) reported

    @Plusnet be honest this outage has affected the majority of your users. 36hrs to fix is a disgrace. I’m going to move accounts as are many here for sure. Your customer services spamming the same reply is a joke. Bye #incompetence

  • OneWorldCyclin1 One World Cycling (@OneWorldCyclin1) reported

    @Plusnet progress! At least I am in my inbox now. Nothing there yet, but I am assuming this will fix over night.

  • Hullock_ J Hullock (@Hullock_) reported

    @Plusnet Hi I received an email 5days ago stating that my router would be sent out in 2/3 business days. I have still not received another email that my router has been sent out. Could you help.

  • Gottzy Alan (@Gottzy) reported

    @Plusnet Given todays email outage, does that mean when back on line (hopefully by tomorrow?) any mail previously sent to me will still be received, or will they be lost somewhere in cyber space?

  • TonyOcton TONY OCTON (@TonyOcton) reported

    @Plusnet Add insult to injury why don’t you - I’m only worthy of a cut and paste answer that you are sending to almost every one of your customers. Woefully substandard customer service. With major outage’s like this, your customers deserve to know more than you are saying.