Plusnet

Plusnet Outage Report in Ayr, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ayr, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ayr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ayr, Scotland 11/06/2025 05:30

November 06: Problems at Plusnet

Plusnet is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ayr, Scotland

Latest outage, problems and issue reports in Ayr and nearby locations:

  • RobertA62389919 Robert Alexander (@RobertA62389919) reported from Irvine, Scotland

    @plusnethelp hi is plusnet my account down won't let me logon

  • GHunter15 George Hunter (@GHunter15) reported from Irvine, Scotland

    @BBCWatchdog @Plusnet how about a full refund and a goodwill gesture for all the mobile data me and my family have used during all your sporadic service issues.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • robjbatchelor Rob Batchelor (@robjbatchelor) reported

    @Plusnet I’ve messaged now, thanks. Aside from it not being mentioned (not in itself an issue, easily missed), any comment on why this is being added as an extra charge? I was mid-contract before, and given it was either £65 to move house or over £200 to leave early, it’s just greed

  • emmakirton Emma Kirton (@emmakirton) reported

    @Plusnet Your customer service email pls? Today you informed you had to cancel my residential order as you couldn’t fulfil it, I asked for an email confirming cancellation & you send me a generic one saying sorry I had to cancel! I didn’t cancel - you did! Please send a corrected email

  • NasBockarie23 🇸🇱 Sierra Leone’s Finest 🇸🇱 (@NasBockarie23) reported

    @Plusnet struggled to work during the week with poor internet and now can’t even watch the England game!! Sort it out asap!!

  • JamesNewbon James Newbon (@JamesNewbon) reported

    Hi @Plusnet have you got any service issues in the Chippenham, Wiltshire area at the moment. I've got no broadband.

  • Kranitoko Charlie Murray (@Kranitoko) reported from Chippenham, England

    @JamesNewbon @Plusnet Ive got no service either also in Chippenham. It's the orange light with the red broadband symbol, but troubleshooting claims it's my service not being active yet... Even though Ive used plusnet for years.

  • dresdeb Beccy Dresden (@dresdeb) reported

    Completely unplugged router again, and now I've plugged it in again suddenly it's working - just as @Plusnet support start for the day? Coincidence 🤔🤔🤔?

  • KMNews12 KM News (@KMNews12) reported

    @Plusnet is bad!!!!!!!!!!!

  • MANDARINLEISURE Martin Thomas (@MANDARINLEISURE) reported

    @Plusnet Help please. I have no internet. I’ve sent a few DMs and hope you can help me

  • JamesNewbon James Newbon (@JamesNewbon) reported

    @Kranitoko @Plusnet Their help text service has said there's an incident affecting our local area that started this morning and is estimated to be fixed by midnight tomorrow.

  • MartinBerridge MartinBerridge (@MartinBerridge) reported

    @bt_uk @Plusnet I'm hopping mad that I will have no internet or phone service for 3 working days because you haven't got any engineers available. Looking to cancel and switch to Virgin Fibre