Plusnet

Plusnet Outage Report in Ayr, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ayr, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ayr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ayr, Scotland 03/16/2026 02:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ayr, Scotland

Latest outage, problems and issue reports in Ayr and nearby locations:

  • GHunter15 George Hunter (@GHunter15) reported from Irvine, Scotland

    @BBCWatchdog @Plusnet how about a full refund and a goodwill gesture for all the mobile data me and my family have used during all your sporadic service issues.

  • bigboithebard Andrew Walker (@bigboithebard) reported from Kilmarnock, Scotland

    @Barcajim3 Plusnet is good. All UK call centres which is better for dealing with problems, much better. This is not a Britain first thing I just feel that a lot of the staff abroad work from scripts and don't have a fantastic grasp of English. Can be quite insanely frustrating

  • RobertA62389919 Robert Alexander (@RobertA62389919) reported from Irvine, Scotland

    @plusnethelp hi is plusnet my account down won't let me logon

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ramfrancisuk RAM Francis 🏏🇬🇧 ☕ (@ramfrancisuk) reported

    @JohnPAtkinson @Plusnet Looks like I am in a poor priority area for full fibre. And I am on the fastest internet product with BT/Openreach. Definitely not doing Virgin which is now available on my road. Oh well

  • MarianneBuksa Marianne (@MarianneBuksa) reported

    @Plusnet No point recommending Twitter and Facebook to get in touch with you, as despite several messages since Wednesday still waiting for a reply to try to find out more details about our broadband outage, which is not expected to be fixed before the 21st July!

  • ChrisStanier Chris (@ChrisStanier) reported

    @Plusnet hello. I ordered a new phone line and broadband last week. But I’ve had no update since. I thought it would be 2 to 4 days for the phone, then a few days after for the BB. But I can’t find anything on my account. please help

  • egnorton0 Emily (@egnorton0) reported

    @Plusnet I've started a house move with yourselves and despite agreeing 08/08 as date for engineer visit, it's been booked for wrong day on your end. Now seem to be stuck in a loop with your online support system. Can you help as I don't want £65 charge for something not my fault

  • PaulbernalUK Prof Paul Bernal (@PaulbernalUK) reported

    Yes, it feels like months, but @BT and @Plusnet are still trying to screw my aged aunt for hundreds of pounds to get her connection back after they messed it up. Months and still no resolution. And they’re the same company really.

  • murphyjame5 Murphy James (@murphyjame5) reported

    @Plusnet so I log in to the website and call the number shown for help as my broadband is frequently going down and am told, the number you have called is not recognised. Up until about 3 months ago my broadband was awesome. Now it’s gone to ****.

  • MarianneBuksa Marianne (@MarianneBuksa) reported

    @Plusnet , any feedback on this post? I appreciate that it might be an issue beyond your control, but at least some sort of acknowledgment/details on what the actual issue is would be highly appreciated, as this affecting our ability to work!

  • NicksSetters Nick (@NicksSetters) reported

    Although a Maths grad also an IT grad and Twitter issues today nothing sinister just someone messed up. Downdetector is a cracking little app for checking on things you use the issues now are at. Sky, Visa,Tesco, Daisy, Steam, Ocado, Plusnet, Morrisons, Emirates

  • Plusnet Plusnet (@Plusnet) reported

    @airliestreet Hi there! It's great to hear you're thinking of renewing but sad you'll be leaving us eventually. You would have to pay a Termination Charge if you were to cancel your services early. - Curtis, Plusnet Sheffield

  • Iamkarthik_me Karthik (@Iamkarthik_me) reported

    @Plusnet Is there any ongoing issue with the broadband service in the London (Hornchurch) area. We have no service since last night.