Plusnet outages and service status in Ayr, Scotland

Problems in the last 24 hours in Ayr, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ayr, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Ayr, Scotland

Latest outage, problems and issue reports in Ayr and nearby locations:

• 
  Robert Alexander (@RobertA62389919) reported 6 minutes ago from Irvine, Scotland

  @plusnethelp hi is plusnet my account down won't let me logon

• 
  George Hunter (@GHunter15) reported 18 minutes ago from Irvine, Scotland

  @BBCWatchdog @Plusnet how about a full refund and a goodwill gesture for all the mobile data me and my family have used during all your sporadic service issues.

• 
  Andrew Walker (@bigboithebard) reported 50 minutes ago from Kilmarnock, Scotland

  @Barcajim3 Plusnet is good. All UK call centres which is better for dealing with problems, much better. This is not a Britain first thing I just feel that a lot of the staff abroad work from scripts and don't have a fantastic grasp of English. Can be quite insanely frustrating

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Oli Wright (@falo209) reported 9 minutes ago

  @Danjsalt @SkyUK Their support got worse and worse over my last few years with them, and navigating their awful site or trying to contact a human is soul destroying. Honestly, find anyone else. Plusnet were a breath of fresh air by comparison.

• 
  Alecia 🦄 (@leeshthomasxo) reported 11 minutes ago

  @Plusnet I’ve done that and it’s still not working. How can I call you now when your office is closed?

• 
  Andrew Lloyd-Phillips (@lloyd_phil18432) reported 14 minutes ago

  @Plusnet thanks again for cutting our broadband of before the payment date, good customer service NOT 👍

• 
  Pete Jackson #FBPE🐟🌻🇺🇦💙🐝🇪🇺🐾🍻👋 (@PeteJ134) reported 15 minutes ago

  @Plusnet Disgusting practice fining my 91yo mother for cancelling her phone service early due to moving home for health reasons. No sympathy shown by your staff either. Cold heartless company.

• 
  peztyke (@peztyke) reported 18 minutes ago

  @JoshCF_ Just switch if the retention team dont offer new customer price. But bear in mind virgin, brsk and a few other companies require a new drill through in the property because they don't use the same fibre line. Plusnet use the same line and bt so it would just be a ont change.

• 
  Cyberax (@CyberaxUK) reported 19 minutes ago

  Hey @plusnet - sent a DM yesterday could someone help with it please?

• 
  Jake (@jakehumphrys) reported 19 minutes ago

  @Plusnet @bt_uk It's been reported on PN, BT and EE forums now but there seems to be a regional issue with your GGC cache (specifically affecting some in the North West / Wales and Midlands) When Connecting to rr5---sn-cu-cime7 and others there's a bad initcwnd that lowers speed

• 
  Alison Lees (@AlisonMLees) reported 22 minutes ago

  @Plusnet I have new email, says I'm switching to ee in 30 days. I phoned already. I want to remain with plusnet fibre to cabinet but lose the phone line rental, at a reduction in cost. This was not offered anywhere & person I spoke to on the phone before couldn't help. Please fix it.

• 
  Dave O’ Connor (@piercepower222) reported 26 minutes ago

  @Benleo Awful shower to deal with. So relieved when I finally got shot of them and got a simple deal with PlusNet

• 
  MachLoopWales (@MachLoopWales) reported 28 minutes ago

  @Nolberto099 @ArmchairAdml Not missing the point at all. Well done. It's a common business model to increase charges after the 'new customer' period. There's no loyalty either way, just leave and get the same service from Plusnet/EE (same company as BT) for far less. Takes minutes.