Plusnet outages and service status in Ayr, Scotland

Problems in the last 24 hours in Ayr, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ayr, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Ayr, Scotland

Latest outage, problems and issue reports in Ayr and nearby locations:

• 
  Robert Alexander (@RobertA62389919) reported 13 minutes ago from Irvine, Scotland

  @plusnethelp hi is plusnet my account down won't let me logon

• 
  Andrew Walker (@bigboithebard) reported 33 minutes ago from Kilmarnock, Scotland

  @Barcajim3 Plusnet is good. All UK call centres which is better for dealing with problems, much better. This is not a Britain first thing I just feel that a lot of the staff abroad work from scripts and don't have a fantastic grasp of English. Can be quite insanely frustrating

• 
  George Hunter (@GHunter15) reported 47 minutes ago from Irvine, Scotland

  @BBCWatchdog @Plusnet how about a full refund and a goodwill gesture for all the mobile data me and my family have used during all your sporadic service issues.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Winthrop Street (@WinthropStreet) reported 5 minutes ago

  I know this won't be news to anyone... but @Plusnet are ******* ****. Stay a million miles away, whatever you do. The most useless customer "service" it's possible to imagine.

• 
  AuntieMich55 💙 (@AMich55) reported 13 minutes ago

  @Plusnet just wanted to say how lovely the customer service staff are especially the lady I spoke to at 8.18 this morning over a moving to EE mix up (this is why I can’t leave you!!).

• 
  xxx ROSE xxx (@TanteRos) reported 13 minutes ago

  @marigoldfinds A friend has just gone over to Zen & is happy with them. They are also Which? recommended & rated high on customer satisfaction, speed, reliability. No mid term contract price rises. Plusnet also recommended.

• 
  Jack (@Jacksxson) reported 15 minutes ago

  @DuncanLindsay 10 years ago at Plusnet someone screamed at me & used derogatory terms because her account was under Mrs (she’d given the info for the creation) when she was apparently a Lady. I literally just laughed, took the headset off & walked off the floor. Didn’t even hang up.

• 
  Rob Shelley (@ITVRobShelley) reported 15 minutes ago

  @Plusnet hello! Last week I phoned to say I wanted to stay with your service - now I have a load of texts from you telling me my installation and router are set to happen/arrive - but I’m already installed and have a router…this is surreal

• 
  Nicky Robson (@Nicky_Robson) reported 16 minutes ago

  @Plusnet No you don't have a dedicated bereavement team. I have ready phoned numerous times & posted on X - was promised a call back & then nothing. Not expecting any help you are useless. Just want to make people aware how you treat bereaved families

• 
  Rob Dyson (@dysontour) reported 19 minutes ago

  @Plusnet @EE Brilliant. Double billed and no landline. I never asked for this , you imposed it. @MartinSLewis

• 
  Jason F (@jasonFr54781642) reported 19 minutes ago

  Trying to cancel my account with #plusnet Internet I was told 20 min wait and got cut off at 14 mins, nightmare #plusnetuk any ideas

• 
  GM Mark Howitt (@MarkHowitt) reported 26 minutes ago

  @Ofcom Poor overall @Plusnet couldn't even give me some credit for overcharging me... may have to go to @Ofcom

• 
  Paul Kennedy (@paulx1v) reported 30 minutes ago

  @Plusnet just been informed by Openreach that it will be another six weeks before they can connect us to the full fibre network. Not particularly happy with that, anything you can do to help?