Plusnet

Plusnet Outage Report in Ayr, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ayr, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ayr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ayr, Scotland 01/15/2026 00:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Ayr, Scotland

Latest outage, problems and issue reports in Ayr and nearby locations:

  • bigboithebard Andrew Walker (@bigboithebard) reported from Kilmarnock, Scotland

    @Barcajim3 Plusnet is good. All UK call centres which is better for dealing with problems, much better. This is not a Britain first thing I just feel that a lot of the staff abroad work from scripts and don't have a fantastic grasp of English. Can be quite insanely frustrating

  • RobertA62389919 Robert Alexander (@RobertA62389919) reported from Irvine, Scotland

    @plusnethelp hi is plusnet my account down won't let me logon

  • GHunter15 George Hunter (@GHunter15) reported from Irvine, Scotland

    @BBCWatchdog @Plusnet how about a full refund and a goodwill gesture for all the mobile data me and my family have used during all your sporadic service issues.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Danjk1984 Dan (@Danjk1984) reported

    @Plusnet hello, I sent you a DM over the weekend, could someone please help me?

  • GeoffAllix Geoff Allix (@GeoffAllix) reported from Barnstaple, England

    Can't believe I've had a #whamageddon fail on only day 6 due to @Plusnet hold music. Surely they should warn you?

  • QamranSultan1 Qamran Sultan (@QamranSultan1) reported

    @Plusnet hi has my replacement sim been dispatched yet i cant call 0800 don't have access to another phone please help

  • thegarden_den Garden Den® Official (@thegarden_den) reported

    Very disappointed with @Plusnet i did think for just a moment you where one of the better companies. But, it gets the better of you all in the end. Zero customer service skills zero knowledge regarding your own department. Complete joke if am honest. Marks out of 10 is -10

  • TredegarAnn Ann Fleming (@TredegarAnn) reported

    @MarkSJordan @Plusnet I’m having the same problem with @plusnet The only option is to tweet which they ignore.

  • traceyCphoto Tracey (@traceyCphoto) reported

    @Plusnet just had my text to say my service is up and running, went to set it up and I don’t have an ONT. I wasn’t asked about this and I already had a delay from your side before connection. Now I cannot get through to customer services! I work from home and need connection!

  • bar_falco Falco Bar (@bar_falco) reported

    @Plusnet Hi, my broadband activation came and went and I haven't received any texts or emails saying what is going on. Would you be able to help me? Thanks

  • lazyjoolz Julie Haunted Womb (@lazyjoolz) reported

    @Plusnet it's switchover day today. Ex-provider has switched off but I have no email/text from Plusnet as to when I can connect new router. I WFH. Have been on customer service phone on/off since 9am. Xmas music driving me over the edge

  • jejquade Joanna Quade (@jejquade) reported

    @bourbondoctor @TalkTalk Oh we've had that issue with her an virgin. This is my account. With nowtv and so far so good. Still trying get her set up again since July. Tried nowtv, now trying plusnet who may have located the issue.

  • sianeliz Sian Eliz 🦖 #KPSS #stoponlineabuse #sexnotgender (@sianeliz) reported

    @jan_skelton @AHFdoco @Plusnet I’m having a similar problem trying to watch on my phone, it won’t load on Wi-Fi, every time I manage to get it to load, it suddenly freezes, than the screen disappears. I can occasionally load it with my data, but even then the browser suddenly crashes. V odd. Am also wi plusnet