Plusnet

Plusnet Outage Report in Ayr, Scotland

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ayr, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ayr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ayr, Scotland 01/14/2026 16:40

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ayr, Scotland

Latest outage, problems and issue reports in Ayr and nearby locations:

  • GHunter15 George Hunter (@GHunter15) reported from Irvine, Scotland

    @BBCWatchdog @Plusnet how about a full refund and a goodwill gesture for all the mobile data me and my family have used during all your sporadic service issues.

  • RobertA62389919 Robert Alexander (@RobertA62389919) reported from Irvine, Scotland

    @plusnethelp hi is plusnet my account down won't let me logon

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • watton2_karen Karen Watton (@watton2_karen) reported

    And @Plusnet cst services doesn't like being shouted at. For info wasn't shouting just livid. Also Manager was going to call me straight back and they never bothered. Says it all really

  • 29antonioac Antonio Álvarez (@29antonioac) reported

    @saramttnez @giffgaff Plusnet still has EU roaming included in the allowance. It uses EE network so it's a game changer for me (it doest have 5G though), and is pretty cheap too!

  • AndrewExplainer Andrew Knowles - Social Media Training (@AndrewExplainer) reported

    Hey @bt_uk - where's that £75 card your sales guy promised? You know, the one who called after we told you we were moving to @Plusnet? You'll get it in just a few days, he said. So we waited. After a couple of weeks we spent an hour on chat with your support team.

  • watton2_karen Karen Watton (@watton2_karen) reported

    @Plusnet cst services say they don't provide WiFi just the bandwidth, engineers talk tripe, no equipment to boost signal, I have to buy that and no guarantee of getting WiFi, they just provide the equipment to help you receive the signal. ????

  • gentoopb66 Peter Bustin (@gentoopb66) reported

    What ******** is up with @Plusnet ? They accuse me of owing them £360, send in bailiffs (IQ 70), and pester me all over the place to accept their offer. If they continue, I will continue the with legal action that is on hold. Its their admitted ****-up, not mine. #RipOff

  • doddytyke Doddy (@doddytyke) reported from Penistone, England

    @Plusnet I can send texts but not receiving any. Help please!!

  • amandacollins80 Amanda Collins (@amandacollins80) reported

    @plusnet 24 hours so far with calls to 3 of our mobiles going straight to voicemail. No courtesy text to let us know the service is down. Not a great start 1 month in. Will seriously have to consider whether we remain with you.

  • rogerwoodsvo Roger Woods VO (@rogerwoodsvo) reported

    @Plusnet my loyalty to you is waning. Still waiting for a reply to my message sent two days ago about resetting the DLM on my line. Your exemplar customer services is losing its lustre! #broadband #needforspeed #cusotmerservice

  • johnnytwoscoops John Mathias (@johnnytwoscoops) reported

    C’mon then @Plusnet , your customer service is a joke never pick up , still unable to receive any calls and partner in ICU in hospital , need phone to work to speak with them but absolute zero response from you #shameonyou #getintouch #disgracefulcustomerservice

  • dr_smithy Stu (@dr_smithy) reported

    @plusnet Morning. I've had an email to say "Unfortunately, we've been unable to take your Direct Debit payment this month". My account says a DD is in place. Help please.