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Plusnet

Plusnet Outage Report in Ayr, Scotland

Why is my Plusnet service not working?

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Ayr, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ayr, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 14% Wi-fi (14%)
  • 9% E-mail (9%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ayr, Scotland

Latest outage, problems and issue reports in Ayr and nearby locations:

  • RobertA62389919
    Robert Alexander (@RobertA62389919) reported from Irvine, Scotland

    @plusnethelp hi is plusnet my account down won't let me logon

  • bigboithebard
    Andrew Walker (@bigboithebard) reported from Kilmarnock, Scotland

    @Barcajim3 Plusnet is good. All UK call centres which is better for dealing with problems, much better. This is not a Britain first thing I just feel that a lot of the staff abroad work from scripts and don't have a fantastic grasp of English. Can be quite insanely frustrating

  • GHunter15
    George Hunter (@GHunter15) reported from Irvine, Scotland

    @BBCWatchdog @Plusnet how about a full refund and a goodwill gesture for all the mobile data me and my family have used during all your sporadic service issues.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • sara_nash80
    saraj (@sara_nash80) reported

    @Plusnet please help. Trying to put a call divert on with your faults team but 4 hours later still nothing. I’m a pensioner living on my own please help

  • Roj78
    Roger Cook (@Roj78) reported

    @Plusnet Hi Tony, I found the newer 5GHz was slower - after 2 weeks - so back to as was & in comparison to data, terrible at times. Roger

  • i_sainsburys
    IMadeThisAccountBecauseSainsburysDoesntHaveAnEmail (@i_sainsburys) reported

    @Plusnet I need to cancel my plusnet account and contract but your help site only gives a phone number to contact. Is there a way I can do this in writing?

  • davidblakedb
    Blakey73 (@davidblakedb) reported

    @btsport @Plusnet @PlayStationUK Can between the three of you please sort out the BT Sport app stability. For a subscription service you should not have to restart the stream every few minutes due to buffering. No issues in any other apps or wi-fi and this is historical PS5/ATV

  • Plusnet
    Plusnet (@Plusnet) reported

    @Jenny1175xxx I've made some changes to the line's stability which should reduce the likelihood of drops which in turn will allow your speeds to increase. Please monitor this and let us know if you need more help. -Tony Plusnet Sheffield

  • andrewpcox
    Andy Cox (@andrewpcox) reported

    @Plusnet Hi Plusnet, just joined your mobile network, not received my SIM but old network has cut me off?

  • patrickjohn38
    patrick (@patrickjohn38) reported

    @Plusnet as a Plusnet customer on Fibre extra can I purchase the new Hub2 modem router and what price charged.?

  • p3x595
    Philip Melling (@p3x595) reported

    @Plusnet Thanks. Managed to get it sorted remotely! Needed a factory reset of the router and re-entering login details.

  • Kripfganz
    Sebastian Kripfganz (@Kripfganz) reported

    @Plusnet Why is it that I am only getting an EDGE internet connection while roaming in Germany, irrespective of the network I choose? With "roam like at home", I would expect a 4G connection. Is there any way to remove the cap on the roaming speed?

  • Plusnet
    Plusnet (@Plusnet) reported

    @justme52181797 Hi, I'm sorry to hear this and for the inconvenience this must have caused. Please direct message the mobile number related to the account and our mobile trained agents will be happy to help. - Beth, Plusnet Sheffield