Plusnet

Plusnet Outage Report in Ayr, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ayr, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ayr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ayr, Scotland 01/26/2026 03:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ayr, Scotland

Latest outage, problems and issue reports in Ayr and nearby locations:

  • bigboithebard Andrew Walker (@bigboithebard) reported from Kilmarnock, Scotland

    @Barcajim3 Plusnet is good. All UK call centres which is better for dealing with problems, much better. This is not a Britain first thing I just feel that a lot of the staff abroad work from scripts and don't have a fantastic grasp of English. Can be quite insanely frustrating

  • GHunter15 George Hunter (@GHunter15) reported from Irvine, Scotland

    @BBCWatchdog @Plusnet how about a full refund and a goodwill gesture for all the mobile data me and my family have used during all your sporadic service issues.

  • RobertA62389919 Robert Alexander (@RobertA62389919) reported from Irvine, Scotland

    @plusnethelp hi is plusnet my account down won't let me logon

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • mike_leckenby Lord Mike Of The Tsetse Flies💙💙 (@mike_leckenby) reported from Leeds, England

    @StephenPMurtagh @Plusnet I tried their internet service after they first started up, not knowing they were… not good… the BT connection explained it… I really never had a good opinion of BT since they were first formed… expensive, arrogant and terrible service

  • Elaine96826007 Elaine (@Elaine96826007) reported

    @poorscousertom @Plusnet I had problems with my Wi Fi this time last year ..took me hours to report the fault and weeks to put it right ! Good luck !

  • SafriaLailo Saffy (@SafriaLailo) reported

    @Plusnet you promised to our engineer would be here this morning confirmed via text no one showed up. Again so much for award winning customer service

  • MartinGilmour29 Martin Gilmour (@MartinGilmour29) reported

    @Plusnet No, thank you. I would suggest though that your systems are reviewed, it was far too difficult to have this matter addressed, I will not be returning to your service at any point from this experience

  • KH9897 KH989 (@KH9897) reported

    @Plusnet It's ok, managed to speak to someone now (I was somewhere else with a signal). Problem upgrading a mast apparently and should be fixed tomorrow lunchtime, fingers crossed.

  • Philippaaasheen Philippa Sheen (@Philippaaasheen) reported

    So fed up with @Plusnet, 6th outage in 8 days and 3 of those have been over 12 hours at a time… appalling service.

  • paulynicks69 Paul Nicholls (@paulynicks69) reported

    @Plusnet why is your customer service so appalling? I have been on hold 5 times in 2 days for 35 mins each time.

  • abbyhallx hi i’m abby (@abbyhallx) reported

    @Plusnet At what point does the award winning customer service start? Because my 18 month contact has been a disaster from start to finish.

  • StephenPMurtagh Stephen Murtagh (@StephenPMurtagh) reported

    @mchill121 @Plusnet WTF! How dare they!

  • PeterTeapot Dr Peter phillips (@PeterTeapot) reported

    @plusnet called the number given for customer support to get a PAC and got a message saying calls from my phone were Not allowed WTF searched for alternative and was advised calls were charged at £6 !!