Plusnet outages and service status in Ayr, Scotland

Problems in the last 24 hours in Ayr, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ayr, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Ayr, Scotland

Latest outage, problems and issue reports in Ayr and nearby locations:

• 
  Robert Alexander (@RobertA62389919) reported 27 minutes ago from Irvine, Scotland

  @plusnethelp hi is plusnet my account down won't let me logon

• 
  Andrew Walker (@bigboithebard) reported 34 minutes ago from Kilmarnock, Scotland

  @Barcajim3 Plusnet is good. All UK call centres which is better for dealing with problems, much better. This is not a Britain first thing I just feel that a lot of the staff abroad work from scripts and don't have a fantastic grasp of English. Can be quite insanely frustrating

• 
  George Hunter (@GHunter15) reported 47 minutes ago from Irvine, Scotland

  @BBCWatchdog @Plusnet how about a full refund and a goodwill gesture for all the mobile data me and my family have used during all your sporadic service issues.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  xxx ROSE xxx (@TanteRos) reported 6 minutes ago

  @marigoldfinds A friend has just gone over to Zen & is happy with them. They are also Which? recommended & rated high on customer satisfaction, speed, reliability. No mid term contract price rises. Plusnet also recommended.

• 
  Gordon D Comstock (@GordonDComstock) reported 10 minutes ago

  @Plusnet I had a problem with internet connectivity today. You said an advisor would call in 10 minutes. I have had no call.

• 
  NMP (@NDP2022) reported 17 minutes ago

  @Plusnet Do not use this company. They take your money, don’t set up an account and fail to refund you when you provide your details. Customer service is non existent. EE have been amazing compared to this shower of a company.

• 
  Mike (@mcnux) reported 19 minutes ago

  @Plusnet For the past two weeks I’ve been having trouble accessing website with lots of server not responding and very long load times and timeouts. What’s going on?

• 
  Mark Davison (@MarkDavisonUK) reported 20 minutes ago

  @KevlarBrock @EE @Plusnet Sky are relatively good for pricing right now, however they also operate on the Openreach lines so if it’s an Openreach issue it might be a recurring thing - Starlink is a good shout or the 5G routers

• 
  Karen Kelly (@karencerrig) reported 21 minutes ago

  @Plusnet Hi. I've had a letter saying my broadband and phone service will be transferred to EE soon. As there is not fibre option (only copper) how is this going to work? Many thanks.

• 
  Clareq12.bsky.social- REAL socialists wear masks😷 (@ClareQ12) reported 24 minutes ago

  As a customer, I really wouldn't recommend @Plusnet Been with them for years, no idea why. Internet speeds fall when contract is up for renewal, and not usually the speeds advertised anyway. I've been paying £35.99 a month for the slowest internet on the planet...

• 
  Mark Bush (@mjb8028) reported 26 minutes ago

  @Plusnet we were without internet for best part of 2 weeks at the end of June going into July, was fixed 6th July… was told we would be entitled to retrospective compensation off the bill (which was never properly explained) so I phoned up

• 
  G M Thomas FRSA FRAS (@japanauthor) reported 27 minutes ago

  @ThatNeilMartin @Plusnet I left @Plusnet years ago after a customer service guy was patronising and rude. One strike and you're out is my mantra with such things.

• 
  GM Mark Howitt (@MarkHowitt) reported 30 minutes ago

  @bt_uk Slighty worried about @Plusnet cust service as a @bt_uk shareholder... he said it wasn't part of his job to know about the direct debit guarantee!