Plusnet Outage Report in Ayr, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ayr, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ayr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ayr, Scotland
Latest outage, problems and issue reports in Ayr and nearby locations:
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George Hunter
(@GHunter15) reported
from
Irvine, Scotland
@BBCWatchdog @Plusnet how about a full refund and a goodwill gesture for all the mobile data me and my family have used during all your sporadic service issues.
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Robert Alexander
(@RobertA62389919) reported
from
Irvine, Scotland
@plusnethelp hi is plusnet my account down won't let me logon
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Andrew Walker
(@bigboithebard) reported
from
Kilmarnock, Scotland
@Barcajim3 Plusnet is good. All UK call centres which is better for dealing with problems, much better. This is not a Britain first thing I just feel that a lot of the staff abroad work from scripts and don't have a fantastic grasp of English. Can be quite insanely frustrating
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Heather
(@H34th3r87) reported
@Plusnet my broadband is up for renewal but why is it always cheaper as a new customer? It's the same every year. Can get it a lot cheaper elsewhere.
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The Shearded One⚔🙂
(@sheard82) reported
@rr123xx @Plusnet Told me on the phone dont cancel you're direct debit otherwise you wont get a refund
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Stefan
(@SenorStefan) reported
@Plusnet When I call I get stuck in the same loop: “computer says no”. From what I can tell, OpenReach has spent 4 weeks doing nothing on a 6 week SLA and your support team keep just repeating what the OR system says. This solves nothing! It needs escalation!
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Free the UK
(@Daviebhoy17) reported
@bt_uk We are switching providers since you are involved in helping Islamic takeover of Britain along with EE and Plusnet. It’s disgusting and I will be spreading this as much as possible to as many people as I can. You’re just as bad as the BBC, shame on you
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Shane Doherty
(@s99ane) reported
@Plusnet hi my broadband has been down for about and hour now, postcode wa16
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Allan
(@AllanBrierley) reported
@Plusnet Since found out it’s an exchange issue so not a lot we can do. Not ideal at all.
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Brendon Rogers
(@brendon_rogers) reported
@Jingy_D @Plusnet Down for us in south east London. “As advised you have been affected by a Major Service Outage in your area which is preventing connection to the internet. This should be resolved by: tomorrow 2:30 pm”
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Stefan
(@SenorStefan) reported
@Plusnet please can someone on your complaints team look at question 250751947? Support agents are not understanding the issue and constant delay on a new connection and resetting a 30 day SLA is absolutely naff. MDU build was done BEFORE order placed. External build is the issue
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emily annison
(@emilyannison) reported
@Plusnet Yes. No broadband issues. I’m using it to communicate now, just can’t make or receive calls. I’ve checked all setting.
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Saskia
(@SvtHoff) reported
@Plusnet I am a new customer and switched to you - and fiber broadband - to get a better connection. Overall really good, but the broadband connection drops for 15-20 seconds every time it rains. What is this and how can it be fixed? The rainy season is upon us!