Plusnet outages and service status in Amble, England

Problems in the last 24 hours in Amble, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Amble, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Amble, England

Latest outage, problems and issue reports in Amble and nearby locations:

• 
  Ipin (@Ipin_by_the_sea) reported 37 minutes ago from Ellington, England

  . @plusnethelp Plusnet fantastic customer service my arse!

• 
  matt (@_mattwwelsh) reported 37 minutes ago from Amble, England

  It’s been down since half 8. I have tried resetting it and it only works if your sitting on top of it. Actually hate plusnet with the most passion.

• 
  G:Potz (@GazPottsy) reported 49 minutes ago from Morpeth, England

  @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob Sterowski (@robsterowski) reported 4 minutes ago

  @plusnet Broadband now down for 18 hours. Web pages return "Sorry about this. Looks like something's stopped working." What's going on?

• 
  TheCureIsWorseThanTheDisease (@cureisworse) reported 5 minutes ago

  @Plusnet Ok. I will wait for them to contact me then as I'm not chasing again, given I get ofcom-mandated compensation for missed appointments and delays of starting a service after an agreed date.

• 
  Jhey (@JheySL2) reported 6 minutes ago

  @Plusnet hi, I'm having really bad issues with my Internet for the last 5 days or so, contestant disconnecting and gaming unplayable with pings hitting 500?

• 
  Thomas Luke Robinson (@thomaslukerobin) reported 9 minutes ago

  @Plusnet my wifis been down all day, told I need to book an engineer, text service hasn't replied and when I call says issues with your system to book engineers?

• 
  𝒌𝒆𝒍𝒍𝒊𝒆 ✨ (@kelliemufc) reported 9 minutes ago

  plusnet sucks *** honestly

• 
  David (@David297819311) reported 11 minutes ago

  @EE rubbish customer service. Plusnet changed over my contract to you 2 weeks ago and each day I have to reset my Internet connection to sky. On hold for almost an hour tonight and no reply. I do not want online help I want to speak to a human who can explain why this happens.

• 
  Damo🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@nanotek7) reported 12 minutes ago

  @Plusnet Please is there someone looking into the outage at KY1, a lot of neighbours down since 2am today. Could not WFH today 🥲Thanks.

• 
  Flower Pot (@FlowerP79667758) reported 12 minutes ago

  @WeAreOpenreach day 8 of no internet. The pavement was dug up and our internet connection stopped. Calls to Plusnet who arranged Openreach to come out yesterday to find the fault. Openreach came yesterday and identified there was a break in the wire that was caused when the pavement was dug up. I was informed that Openreach would be out today to dig a smaller hole and fix the break. My husband spoke to Plusnet who said Openreach would update Plusnet on the 13th May. There is clearly a breakdown in communication between Plusnet and Openreach. My expectation is that Openreach will be out today, as promised, and restore our connection to the internet. We are unable to use our laptops or IPads. Even our door bell is out of action. We do everything online and this is just not acceptable. Particularly as the engineer yesterday informed me yesterday that he could not understand why we had been kept waiting for so long as they did not like leaving people off line for very long. This is not acceptable. To add insult to injury Openreach did not inform us the pavement was being dug up and therefore we did not move our car. Our drive was blocked from 9 am to 4 pm.

• 
  GM Mark Howitt (@MarkHowitt) reported 13 minutes ago

  @Ofcom Poor overall @Plusnet couldn't even give me some credit for overcharging me... may have to go to @Ofcom

• 
  Rob Baillie (@BobaliciousBob) reported 16 minutes ago

  @Plusnet Thanks. I'll do that. Now, please ponder on the absurdity of the fact that in order to ask a simple question one needs to go to the "Make a Complaint" section - and that someone who works as a software engineer building end-user systems couldn't find it on their own...