Plusnet

Plusnet Outage Report in Alsager, Cheshire East, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Alsager, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Alsager, Cheshire East, England 11/30/2025 17:50

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Alsager, Cheshire East, England

The most recent Plusnet outage reports came from the following cities: Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Internet
United KingdomMacclesfield Internet
United KingdomNantwich Internet
United KingdomStoke-on-Trent E-mail
United KingdomStoke-on-Trent Wi-fi
United KingdomMacclesfield Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Alsager, England

Latest outage, problems and issue reports in Alsager and nearby locations:

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • littlemsgooner Hazel (@littlemsgooner) reported

    Anyone else having a problem with @Plusnet mobile service?

  • gamecounsel The Log Lady (@gamecounsel) reported

    @23Daves I've retained BT for the landline phone at my mum's house - because of their various helpful packages & because they've always been really good re customer service. But our ISP is Plusnet. Better value & good service. Choice is good.

  • PaulCallowNPS Paul Callow (@PaulCallowNPS) reported

    @Plusnet I didn't realise that the gift credit card had to be activated, just got a bill unexpectedly and the £75 would have be useful, can you help?

  • SallyAbbott3 Sally Abbott (@SallyAbbott3) reported

    @Plusnet hi, my internet keeps going down. It’s a new hub. Any suggestions? I keep turning it off then on again. Ta

  • monkeygoing2 monkey (@monkeygoing2) reported

    @RishiSunak @OliverDowden @WilliamJHague He also has the support of Compo, Clegg & Foggy; the bloke from the Plusnet ads and all the Tetley tea folk....

  • 1973Kendo Ken Lancashire (@1973Kendo) reported

    @Plusnet Hi, no Internet in Newton le Willows, WA12 postcode. Tried rebooting, light is blue, but no service on multiple devices.

  • mjpallen Mark Pallen (@mjpallen) reported

    @Nick_Waterfield @Plusnet The sharp practise is that @Plusnet make it easy to subscribe over the web but then provide no way online to cancel over the web hoping you will give up trying to reach them by phone or snail mail. Dreadful service.

  • Alex____o Alex__&*) (@Alex____o) reported

    @Plusnet Hi, I'm having landline issues - troubleshooter shows no issues but I still can't make or receive calls: a little confused.

  • lordjusticewolf Pierre (@lordjusticewolf) reported

    @ShoezooN14 @jon_trickett Haha, lol I had Plusnet once. They were good, until I found they were overcharging me. Only £2pm but hey, every penny helps. I called, & the advisor put me on hold but didnt press the mute button!: Don't give him his Fg money back the advisor shouted to her F/walker, he's rude?

  • RamsgateTodd Todd of Ramsgate (@RamsgateTodd) reported

    @plusnet Shocking service. Gave me AM when I asked for PM. Engineer hasn't turned up, no call or apologies and my phone won't connect to them when I call them. Absolutely the worst provider I've been unlucky enough to use.