Plusnet Outage Report in Alsager, Cheshire East, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Alsager, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at Plusnet
Plusnet is having issues since 12:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Alsager, Cheshire East, England
The most recent Plusnet outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Internet | |
| Macclesfield |
Internet | |
| Nantwich |
Internet | |
| Stoke-on-Trent |
||
| Stoke-on-Trent |
Wi-fi | |
| Macclesfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Alsager, England
Latest outage, problems and issue reports in Alsager and nearby locations:
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James
(@jimbobinnes79) reported
from
Werrington, England
@Plusnet has to be the worst broadband provider I have ever been with, and I was with @TalkTalk. Only get a WiFi signal in the same room as the router. I must say the are not doing me proud.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Macclesfield, England
@mynameis_rob PlusNet; switched to them not long ago from BT after I was sick of BT hiking the prices all the time, and also I was paying too much when my old local area only had crappy cables so poor speeds. PN is owned by BT but has still been better tbh. Solid customer service so far
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄
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Shane Swindells
(@shaneswindells) reported
from
Congleton, England
@tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂
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Shane Swindells
(@shaneswindells) reported
from
Congleton, England
@tandleman @Plusnet @plusnethelp Look what loyalty is getting you? Switch to fix
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Sam Bennett
(@sam_benne) reported
from
Northwich, England
@plusnet internet is down in the CW8 area.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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AJ-Autosport
(@AJAutosport) reported
@icklenellierose I'm on Plusnet and generally its been pretty dang good. Seems prone to interference though - my phone struggles on WiFi in my kitchen because the router is in the next room, but the fridge is in the way of the signal?
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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Amanda Henderson
(@mrshendy1901) reported
@plusnethelp @Plusnet we're new customers with an issue that's going to prevent us getting setup and we cant speak to anyone! Phones continuously busy, one DM on Twitter in 24 hours and no resolution online?? #whatdowedo #awardwinningcustomerservice #likeihaventgotenoughtodo
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Charmaine Hanna
(@CharmaineHanna_) reported
Still no internet access, been nearly 24hrs now & @plusnet @plusnethelp still haven't fixed the issue
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Daniel (DanWazz) Warren
(@coolposs) reported
@icklenellierose plusnet is one of the worst providers - Better off with SKY, BT or better still, Virgin :)
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Susan Jamson
(@susanjamson) reported
Please @Plusnet @plusnethelp delete this from your marketing material. It is incorrect “We'll send your router out in time for your service to start. You'll get a text or an email when your service goes live. Plug everything in and relax. We think we'll get along great.”
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Russel McLean
(@RusseldMcLean) reported
Looks like @Plusnet mobile signal has changed in my flat though -- no reception in back rooms after years of great reception...
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Ash
(@sthsides) reported
@Plusnet had no service now for last 3 days what's going on? And what you doing or going to do about it? Also we should get some kind of good will gesture just as contract up to renew
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Tim Parkes
(@ShaolinMunkeh) reported
@icklenellierose If you're using their wifi hub - I'd recommend getting the latest BT Home Hub. I had real trouble with my Plusnet when I upgraded to their faster speed Fibre. But once I replaced their router with the BT Home Hub it sorted out all the issues.
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Gethin Pearce
(@GethinPearce) reported
@icklenellierose Had the same issue when i was on plusnet too.