Plusnet Outage Report in Alsager, Cheshire East, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Alsager, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Plusnet
Plusnet is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Alsager, Cheshire East, England
The most recent Plusnet outage reports came from the following cities: Macclesfield.
| City | Problem Type | Report Time |
|---|---|---|
 Macclesfield |
Internet | |
| Nantwich |
Internet | |
| Stoke-on-Trent |
||
| Stoke-on-Trent |
Wi-fi | |
| Macclesfield |
Internet | |
| Macclesfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Alsager, England
Latest outage, problems and issue reports in Alsager and nearby locations:
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Master Of Reality
(@InstantKarmaNow) reported
@JohnBow97215550 It’s unsustainable USA would never go for it- individual responsibility low tax economics insurance with employment access health with a provider of your choice- NHS needs competition like Coms BT Sky PlusNet etc multiple suppliers in competition wanting customers business
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Modified Ventures
(@mdfdvntrs) reported
@davidcwildman @Plusnet @plusnet are scammers. They were unable to deliver a working dsl "broadband" when I moved into a new place (only line option available), then dragged things out with promises beyond the legal 14 days and now extort me out of £200 to get rid of them - tried to cancel since day 8.
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Alison Cameron 🤍❤️🤍💙💛
(@allyc375) reported
Excellent customer service from @Plusnet who agreed to restore my service as I assured them I am going to have sons cash on Friday. In other news, I have been referred to a food bank. Am not the only one in this position so am swallowing my pride.
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Solska
(@Solskee) reported
Plusnet AGAIN told me an engineer was booked and AGAIN no engineer showed up or contacted! 7 days without service and feeling I'm being lied to constantly. Can't wait to call them AGAIN today for another excuse & bogus appointment booking!!
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Modified Ventures
(@mdfdvntrs) reported
@jane_touil @Plusnet @plusnet are scammers. They were unable to deliver a working dsl "broadband" when I moved into a new place (only line option available), then dragged things out with promises beyond the legal 14 days and now extort me out of £200 to get rid of them - tried to cancel since day 8.
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Edinburghgirl
(@Edinburghgirl4) reported
@Plusnet - award winning customer service is not being left on hold for 37 minutes (and still waiting) to find out where my router is!!! Whena re you going to anwwer your phone???
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Chloe Raccoon
(@ChloeRaccoon) reported
So @fatedfox checked the @Plusnet status page for me. No issues. But on the phone to plusnet I'm told there's a major outage where the line in question is. Useful that status page then...
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Alison Cameron 🤍❤️🤍💙💛
(@allyc375) reported
@Plusnet I phoned and it was agreed that my service would be restored. Excellent service, thank you.
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Judit Garab
(@TheRealCudit) reported
@Plusnet - been waiting for months (!!!) for my Plusnet Reward card. My contract started in May. I got the "ClaimConfirmation" email on 20th July. It's October now and still nothing. Called your customer service 2-3 weeks ago. They have no clue what to do about it! :(
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Chloe Raccoon
(@ChloeRaccoon) reported
@fatedfox @Plusnet Yet they will open a ticket with "Hi and thanks for your time today on the telephone, i can confirm the reason why your broadband is down is because of a major service outage in the area," Can't be that major if it's not listed I guess...