Plusnet

Plusnet Outage Report in Alsager, Cheshire East, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Alsager, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Alsager, Cheshire East, England 11/20/2025 14:55

November 20: Problems at Plusnet

Plusnet is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alsager, Cheshire East, England

The most recent Plusnet outage reports came from the following cities: Macclesfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomMacclesfield Internet
United KingdomNantwich Internet
United KingdomStoke-on-Trent E-mail
United KingdomStoke-on-Trent Wi-fi
United KingdomMacclesfield Internet
United KingdomMacclesfield Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Alsager, England

Latest outage, problems and issue reports in Alsager and nearby locations:

  • jimbobinnes79 James (@jimbobinnes79) reported from Werrington, England

    @Plusnet has to be the worst broadband provider I have ever been with, and I was with @TalkTalk. Only get a WiFi signal in the same room as the router. I must say the are not doing me proud.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

  • sam_benne Sam Bennett (@sam_benne) reported from Northwich, England

    @plusnet internet is down in the CW8 area.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

  • shaneswindells Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Look what loyalty is getting you? Switch to fix

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

  • shaneswindells Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Saltnpepper4eva Joseph Kelly (@Saltnpepper4eva) reported

    @JennyBratty @Plusnet I’d also think about telling @Plusnet you can’t afford your current contract. They have. Legal responsibility to help you where they can, they might be able to reduce the contract you’re already on. Eg Circumstances have changed since you signed the contract

  • x23ml X23 (@x23ml) reported

    Hi @Plusnet please can you sort out my broadband. It keeps dropping. Speed also varies. I've Txt HELP several times. Fault with line one moment, no fault with line the next... Never had any problems up until recently...

  • JoviMullen Jovi Mullen (@JoviMullen) reported

    @Plusnet hi, our broadband price has increased without any notification. We would like to discuss this or cancel as we can get a better deal elsewhere. Can you advise what I can do?

  • addzeeyy Addzeey👨‍💻🎨Comms Closed (@addzeeyy) reported

    @Plusnet My internet has still been having issues, though not as much, and my internet is currently dropping every like 5 mins, can’t believe I even have to pay for this months considering how bad it has been 😓

  • TCTweeting ME (@TCTweeting) reported

    @Plusnet - you're all talk and no support. How can I cancel my service with you? Without any penalties.

  • mistermemoryman Clive Wright (@mistermemoryman) reported

    Bloody useless telephone service yet again from @Plusnet. #plusnet

  • foley_siobhan Siobhán Foley (@foley_siobhan) reported

    @Plusnet @OpenreachHelp DAY 58 WITHOUT BROADBAND!Are you sending someone out to connect my broadband today or am I going to have to wait another three weeks for your award winning customer service?I should have gone live 6 weeks ago today #WhenWillSiobhsnGetBroadbandPlusnet

  • nextgenste Sith lord (@nextgenste) reported

    Plusnet routers are garbage homehub 1 and 2 only 1480 mtu better of using another like netgear of asus

  • cricketfan82 🇺🇦 🇬🇧🇪🇺 (@cricketfan82) reported

    @Plusnet I'm currently a mobile customer of yours. I've now got a 5G phone. Do you offer 5G services? Thanks

  • NadeemNaz Nadeem Naz (@NadeemNaz) reported

    @GarethKendall @Plusnet Literally in the same limbo. Wondering if I change providers, would it work for say @EE ? Or is this just a Plusnet issue?