Plusnet

Plusnet Outage Report in Alsager, Cheshire East, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Alsager, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Alsager, Cheshire East, England 03/10/2026 23:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alsager, Cheshire East, England

The most recent Plusnet outage reports came from the following cities: Newcastle under Lyme.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle under Lyme E-mail
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent Internet
United KingdomMacclesfield Internet
United KingdomNantwich Internet
United KingdomStoke-on-Trent E-mail

Community Discussion

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Plusnet Issues Reports Near Alsager, England

Latest outage, problems and issue reports in Alsager and nearby locations:

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

  • shaneswindells Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

  • sam_benne Sam Bennett (@sam_benne) reported from Northwich, England

    @plusnet internet is down in the CW8 area.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • nouranzarroug Nouran (@nouranzarroug) reported

    @MattScratchley Yes, major problems in London, no broadband for 2 days!!! @plusnethelp @Plusnet

  • Hedgewise Kathryn Allen OUSA (@Hedgewise) reported

    I don't check my email as much... but I just had a thought, and saw the bill from @Plusnet and now I'll likely have trouble sleeping, because the broadband stuff I thought was sorted last month seems to be sorted... but now they're overcharging me two extra line rentals...

  • philmo999 Philip Morrish (@philmo999) reported

    @XMightyRed @SQRLTV @virginmedia Funnily enough - only option was sky (and their shocking customer service) or BT (who of course own Plusnet). Virgin are not available (which seems like a good thing).

  • simongach Simon Gach (@simongach) reported

    I am new customer transferring from PLUSNET. You have somehow messed up my transfer cease line and export number request. Unable to get through to any support, If I get nothing soon I will cancel my order, I am fed up with you already. Plusnet help are still answering calls

  • chrisevans4477 Chris Evans (@chrisevans4477) reported

    @plusnethelp I need support with setting up my btsport app which I have just signed up for. So far been on phone for 1 hour with BT who then said I need to contact you. Currently been transferred 3 times and still on hold with Plusnet for 40 mins. This is awful

  • StacyB1703 Stacy (@StacyB1703) reported

    @Plusnet shockingly bad Internet for the last 24 hours. When is this going to be fixed and when will I get a reply to my message?

  • nouranzarroug Nouran (@nouranzarroug) reported

    @Ryan_the_BSCB @Plusnet Yes, major problems in London

  • Richard52679340 Richard Haines (@Richard52679340) reported

    @plusnethelp can you advise why WhatsApp keeps disconnecting when using an iPhone with plusnet Wi-fi connection but it works straightaway when using 3mobile signal?

  • hancoxrg Richard Hancox (@hancoxrg) reported

    @plusnethelp I do hope that each and every customer leaves plusnet behind. Appaling phone attitude when you can get through, rubbish broadband reliability, non existent email or complaints process and no refund for your shite service.

  • NeilSmithJones Neil Smith-Jones #FBPE 🇪🇺 🇬🇧 (@NeilSmithJones) reported

    @plusnethelp @plusnet Off the air again this morning, of course the service status page is all green...