Plusnet

Plusnet Outage Report in Alsager, Cheshire East, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Alsager, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Alsager, Cheshire East, England 11/15/2025 16:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alsager, Cheshire East, England

The most recent Plusnet outage reports came from the following cities: Macclesfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomMacclesfield Internet
United KingdomNantwich Internet
United KingdomStoke-on-Trent E-mail
United KingdomStoke-on-Trent Wi-fi
United KingdomMacclesfield Internet
United KingdomMacclesfield Internet

Community Discussion

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Plusnet Issues Reports Near Alsager, England

Latest outage, problems and issue reports in Alsager and nearby locations:

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ashlealou ashlea roberts (@ashlealou) reported

    @Plusnet after very unsuccessfully trying to sort out a mobile issue with your customer service team I am very unhappy please can you assist me to resolve this.

  • vcarroll100 Vicky Carroll (@vcarroll100) reported

    Weird PR / comms decision for @Plusnet to remove their customer service email option, have telephone support restricted to office hours, and encourage disgruntled customers trying to leave their overpriced awful service to "contact them" (?) in public on Twitter instead! 🤷

  • RobAlesbury Rob Alesbury (@RobAlesbury) reported

    @Plusnet ordered fibre broadband on 28th Jan. I was given a setup date of 6th Feb. My Internet was disconnected in error on 7th Feb and now without Internet until 11th March. Really disappointed as there is no desire to help me cover costs of alternative connection. Awful service

  • parkie_34 WRAITH // Parkie34 (@parkie_34) reported

    @Plusnet Hi Will. I have reset multiple times and called up. I ordered a new router (which I requested September 2022) hopefully, when that turns up, it solves my issues

  • MJriskman MJ (@MJriskman) reported

    @Plusnet any service outages? Have lost internet here in NG9

  • tommygorman26 Tommy. (@tommygorman26) reported

    Sabitzer is Plusnet internet level slow

  • wondravanian Wondra Vanian (@wondravanian) reported

    Explained that I'm being harassed by @Plusnet because my billing date got changed by mistake but they won't change it back - meaning I get threatening messages constantly and keep getting my service restricted. I'm just supposed to deal with it for another two months. 😡

  • pipmadeley Pip (@pipmadeley) reported

    @Plusnet Yes that's correct, Robert said there were several fibre ports in the cabinet that were in need of repair and that it would take a couple of days to arrange which I said was fine. And even if it doesn't resolve my problem, it's been helpful for all concerned.

  • MarkHBamforth Mark H. Bamforth (@MarkHBamforth) reported

    @Plusnet Hi, I've a query about an existing contract, could someone help me, please?

  • Jaundice66 Janice Barrett (@Jaundice66) reported

    @Plusnet We’re now living in New Zealand and want to cancel our Broadband as 47.54 per month to keep wifi on just to control our central heating is bonkers. We can’t call you (13 hrs ahead)you have no other options on your website. how we can cancel our contract???