Plusnet

Plusnet Outage Report in Alsager, Cheshire East, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Alsager, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Alsager, Cheshire East, England 02/01/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Alsager, Cheshire East, England

The most recent Plusnet outage reports came from the following cities: Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent Internet
United KingdomMacclesfield Internet
United KingdomNantwich Internet
United KingdomStoke-on-Trent E-mail
United KingdomStoke-on-Trent Wi-fi

Community Discussion

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Plusnet Issues Reports Near Alsager, England

Latest outage, problems and issue reports in Alsager and nearby locations:

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

  • shaneswindells Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Look what loyalty is getting you? Switch to fix

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

  • sam_benne Sam Bennett (@sam_benne) reported from Northwich, England

    @plusnet internet is down in the CW8 area.

  • shaneswindells Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Macclesfield, England

    @mynameis_rob PlusNet; switched to them not long ago from BT after I was sick of BT hiking the prices all the time, and also I was paying too much when my old local area only had crappy cables so poor speeds. PN is owned by BT but has still been better tbh. Solid customer service so far

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

  • jimbobinnes79 James (@jimbobinnes79) reported from Werrington, England

    @Plusnet has to be the worst broadband provider I have ever been with, and I was with @TalkTalk. Only get a WiFi signal in the same room as the router. I must say the are not doing me proud.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • arrjode Jodie ⚓ (@arrjode) reported

    @Plusnet hi, please can i cancel the engineer that was due to come out today (14th april 8am-1pm) my router seems to have fixed itself luckily

  • OldDitch Mick Fletcher (@OldDitch) reported

    Anyone else suffered from gmail rejecting messages from a hosted domain. I need to explain to support at @Plusnet how to tackle it as they are not showing much initiative

  • MsOsborneBeder Heather Osborne-Bede (@MsOsborneBeder) reported

    @Plusnet hi there, I'm still without mobile data. The full allowance for the month is unused because I cannot access it . I've just received a text asking me to call 500 for a service reset. I'd love that but I'm unable to get through. It's been 13 days and six assignments...

  • GordyMacD Gordon MacDonald (@GordyMacD) reported

    Can’t watch the United game as @Plusnet are awful. Don’t mention a 24hr wait to activate until AFTER you have signed up. Idiots

  • CrowMcMinn ChrissyCrow (@CrowMcMinn) reported

    @Plusnet hi plusnet. Tried and tried and tired to contact you. Internet is down can you please help

  • ToptotailJulia Julia- Top to Tail (@ToptotailJulia) reported

    @Plusnet I cannot get through today your customer service says doesn't recognise number, my billing has been incorrect for a while & am trying to get it sorted

  • DKKINGDOM_ DKKINGDOM (@DKKINGDOM_) reported

    Being on hold for nearly half an hour is my favourite thing about @Plusnet customer services

  • IanDavidRogers1 David (@IanDavidRogers1) reported

    @Plusnet Can you pls explain why my broadband bill has gone up without any warning but your TV ads are advertising a lower amount than I'm now paying? Is there no such thing as customer loyalty anymore?

  • Mariagardiner Maria gardiner (@Mariagardiner) reported

    @Plusnet Thanks for failing again on Roaming Plusnet. Shocking systems, nice people. No phone when traveling for a bereavement. AWFUL @thetimes

  • foxes1957 Ange 🦊 (@foxes1957) reported

    @kazzaloveslife Plusnet .. no problems