Plusnet

Plusnet Outage Report in Alsager, Cheshire East, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Alsager, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Alsager, Cheshire East, England 11/18/2025 21:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alsager, Cheshire East, England

The most recent Plusnet outage reports came from the following cities: Macclesfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomMacclesfield Internet
United KingdomNantwich Internet
United KingdomStoke-on-Trent E-mail
United KingdomStoke-on-Trent Wi-fi
United KingdomMacclesfield Internet
United KingdomMacclesfield Internet

Community Discussion

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Plusnet Issues Reports Near Alsager, England

Latest outage, problems and issue reports in Alsager and nearby locations:

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

  • shaneswindells Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

  • shaneswindells Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Look what loyalty is getting you? Switch to fix

  • sam_benne Sam Bennett (@sam_benne) reported from Northwich, England

    @plusnet internet is down in the CW8 area.

  • jimbobinnes79 James (@jimbobinnes79) reported from Werrington, England

    @Plusnet has to be the worst broadband provider I have ever been with, and I was with @TalkTalk. Only get a WiFi signal in the same room as the router. I must say the are not doing me proud.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ManonRadge Manon Rädge (@ManonRadge) reported

    @GelertDesign @SimonCoopey Plusnet is owned by BT though. Never had a problem with Sky in the 20 odd years we've been with them. If looking for the fastest broadband, check what the providers are offering and their smallprint, ie up to x speed isn't a guarantee.

  • LeeDaines3 Lee Daines (@LeeDaines3) reported

    Yes finally got through, seriously you need to reduce the amount of time it takes to get through to you. You have high speed broadband, but Plusnet customer service is streets ahead.

  • berniefenning John Bernard (@berniefenning) reported

    Tell @Plusnet we're cancelling our Broadband from 4th Feb. The next day our internet stops working and we get an error saying it's not been set up yet. Not had any problems until now. Coincidence? @plusnethelp we're in 2021. We don't have a landline to detect a tone 😟

  • JanetLeather janet leather (@JanetLeather) reported

    @paul_dananyeah @plusnethelp Also trying to contact tech support for days. Eventually got a response from plusnet via a Facebook private message. Their final response is to suggest we contact the tech support number we've been trying for days! 🙄

  • JanetLeather janet leather (@JanetLeather) reported

    @dreww_xxxx @Plusnet I have been trying for days and no one answers. Eventually got a response from someone via a Facebook direct message...their eventual solution was for us to phone the number we've been trying and failing to get through to for days! 🙄

  • ChimericalCal Cal (@ChimericalCal) reported

    My @Plusnet Internet always stops working just after their support team have gone home (after 8pm), right when I’m ready to sit down to watch a movie 😡 It’s atrocious. You can’t claim my Internet is fibre optic if a 10-minute video buffers.

  • shrutinha Shruti Bhargava (@shrutinha) reported

    @Plusnet, going round the houses on your website, trying to find contact info for help and support, constant system issues preventing access to info, permanent error listed (was there months ago), unclear info on termination charges (which I got to eventually, 20 mins waiting on

  • LouSmith52 Louise Smith 💙 (@LouSmith52) reported

    @Plusnet We’ve had little to no internet for three working days. Called customer service twice. Told of a fault on the line that it would be fixed but we still have 0.06mbps download. It takes over 30mins to get through by phone. Please help. @plusnethelp

  • 2GreenMonkeys Sarah @2GreenMonkeys (@2GreenMonkeys) reported

    @MartinSLewis is there a certain length of time in which a broadband provider @Plusnet doesn't fix the broadband (that they've admitted has a fault) I'm which they break the terms of the contract, meaning you can switch early without fees? Thanks

  • emmalou55 Emma Evans (@emmalou55) reported

    @Plusnet appalling service our internet is constantly dropping youve said you've fixed the problem but haven't. Constant issues with the phone line too. Working from home and he me schooling is challenging enough!!!!