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Plusnet

Plusnet outages and service status in Alsager, England

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Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around Alsager, including 0 direct reports.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Alsager, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alsager, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Alsager, England

The most recent Plusnet outage reports came from the following cities: Newcastle under Lyme.

CityProblem TypeReport Time
Newcastle under Lyme E-mail 2 months ago
Stoke-on-Trent Total Blackout 3 months ago

Community Discussion

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Plusnet Issues Reports Near Alsager, England

Latest outage, problems and issue reports in Alsager and nearby locations:

  • mbusby993
    π•Έπ–†π–™π–™πŸ³οΈβ€πŸŒˆ (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

  • mbusby993
    π•Έπ–†π–™π–™πŸ³οΈβ€πŸŒˆ (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. πŸ˜‚

  • mbusby993
    π•Έπ–†π–™π–™πŸ³οΈβ€πŸŒˆ (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

  • mbusby993
    π•Έπ–†π–™π–™πŸ³οΈβ€πŸŒˆ (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. πŸ™„

  • SuperScienceGrl
    ⌬Nessa Carson (@SuperScienceGrl) reported from Macclesfield, England

    @mynameis_rob PlusNet; switched to them not long ago from BT after I was sick of BT hiking the prices all the time, and also I was paying too much when my old local area only had crappy cables so poor speeds. PN is owned by BT but has still been better tbh. Solid customer service so far

  • mbusby993
    π•Έπ–†π–™π–™πŸ³οΈβ€πŸŒˆ (@mbusby993) reported from Mow Cop, England

    Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

  • shaneswindells
    Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.

  • jimbobinnes79
    James (@jimbobinnes79) reported from Werrington, England

    @Plusnet has to be the worst broadband provider I have ever been with, and I was with @TalkTalk. Only get a WiFi signal in the same room as the router. I must say the are not doing me proud.

  • sam_benne
    Sam Bennett (@sam_benne) reported from Northwich, England

    @plusnet internet is down in the CW8 area.

  • shaneswindells
    Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Look what loyalty is getting you? Switch to fix

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • kobb
    Michael Corbett (@kobb) reported

    @Plusnet I'm very happy with my PlusNet broadband and I've been with you many years but this aspect of your customer support is crap. My options seem to be: a) phone and wait 20mins+ or b) phone and wait 20 mins + Hmmnn... πŸ€”

  • ABChaplinsBoot
    A B Chaplin's Boot (@ABChaplinsBoot) reported

    @Plusnet I am leaving you on 28/01. You've just billed me for 29/01 onwards and will take via direct debit. I can't get through and you have no online chat. Can someone please help me to confirm you acknowledge my cancellation and will not take funds. Thank you.

  • rosieon25371922
    rosie posie (@rosieon25371922) reported

    @Plusnet I joined in Dec. Promised Β£150 voucher. Claimed it. Never arrived. Chased to be told u have no record of me claiming & I can't prove claim as done on your website so tough luck out of time. WTF? This is not a "straightforward" way to do business. It is welching! Pay up!

  • MikeyCleave
    Mikey Cleave (@MikeyCleave) reported

    @Plusnet Already raised a complaint and doesn't seem to be making a difference! Really quite woeful to be honest. Please can you forward my complaint to the Ombudsman

  • GaryThatcher2
    Fatch (@GaryThatcher2) reported

    @Plusnet so I cancel my contract with you 6-8 weeks ago and you now take a new payment from my account today. Then I’m told it’s ok you can have it back in 30 days… wtf?

  • damstar_
    Damilola 🌺 Arewa (@damstar_) reported

    @Plusnet I’m sick of you guys. You can’t help over the phone or nothing what’s this???

  • miriamkirkp
    miriam kirkpatrick (@miriamkirkp) reported

    @SimonHawkins @Plusnet If you login to your account it shows you bill and payments underneath it's contract details and it tells you everything. Just checked mine ( broadband) but not sure if it's the same for mobile phone contract

  • joclegg
    Joke Legg (@joclegg) reported

    @plusnet Is anyone else’s PlusNet internet down? I’m in N1. Nothing showing on Down Detector.

  • MarkTWIC
    Mark Crowther (@MarkTWIC) reported

    @Owramgirl @bt_uk I'm considering Vodaphone if price is the main concern, Plusnet is also on that list. Zen if I decide to pay more for a company that seems more customer focused. All are cheaper than the best offer from BT.

  • LoZeno
    Verified Jedi (@LoZeno) reported

    I swear, having to deal with @WeAreOpenreach and @Plusnet bouncing me back and forth just to have my fibre order, WHICH I PLACED IN FEBRUARY, fulfilled before MAY, is a layer of customer service hell I did not need. Openreach is organised with the sole purpose of making it..