Plusnet

Plusnet Outage Report in Alsager, Cheshire East, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Alsager, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Alsager, Cheshire East, England 01/16/2026 01:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Alsager, Cheshire East, England

The most recent Plusnet outage reports came from the following cities: Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent Internet
United KingdomMacclesfield Internet
United KingdomNantwich Internet
United KingdomStoke-on-Trent E-mail
United KingdomStoke-on-Trent Wi-fi

Community Discussion

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Plusnet Issues Reports Near Alsager, England

Latest outage, problems and issue reports in Alsager and nearby locations:

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RIT1973 Roger Taylor #KBF (@RIT1973) reported

    @aledrob @Plusnet @CappellaSue Plusnet broadband is affected in my area, completely down, absolute joke repair times.

  • ims_ian Ian S (@ims_ian) reported

    @Plusnet Hello, my email has been down all day, unable to collect messages on 'phone or desktop. When will the service be restored?

  • dave_wyc Dave Marchant (@dave_wyc) reported

    @Plusnet Maybe he will change it if you get email working again. Now down for 15 hours for me.

  • ManatCashPoint Man @ Cash Point (@ManatCashPoint) reported

    @Plusnet @TheCEOexpert It's been down all day.

  • BonkersBexley Malcolm Knight (@BonkersBexley) reported

    @NozzaMN @plusnethelp Plusnet is BT by another name. Last time I checked they did two fibre to cabinet services, theoretical peaks of 40 and 80. My sister gets 36 on the 40 service. I get 60 on the 80. Used to be 70+. Things get worse.

  • squirrell_david David Squirrell (@squirrell_david) reported

    Hey @Plusnet what’s going on with our email - no fix until tomorrow?

  • aledrob Aled Roberts (@aledrob) reported from Saltney, Wales

    @Daily_Express @Plusnet Why do I have to get my updates on service outage from the Daily Express?

  • jessacc2 jessacc (@jessacc2) reported

    @Plusnet Try getting your email working for us all yeah? Been down all day.

  • McGeorgeOfTheJ1 McGeorgeOfTheJungle (@McGeorgeOfTheJ1) reported

    @AttieMacdonald @monsterjamgold @Plusnet Basically they are needing to go through a 3rd party to fix it, essentially why it is taking as long. They just don't want to admit it.

  • annwritesthings Ann Davies (@annwritesthings) reported

    @Plusnet @Google Glad you’ve identified the problem. Any idea when we can access email again?