Plusnet

Plusnet Outage Report in Alsager, Cheshire East, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Alsager, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Alsager, Cheshire East, England 03/11/2026 21:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alsager, Cheshire East, England

The most recent Plusnet outage reports came from the following cities: Newcastle under Lyme.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle under Lyme E-mail
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent Internet
United KingdomMacclesfield Internet
United KingdomNantwich Internet
United KingdomStoke-on-Trent E-mail

Community Discussion

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Plusnet Issues Reports Near Alsager, England

Latest outage, problems and issue reports in Alsager and nearby locations:

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

  • sam_benne Sam Bennett (@sam_benne) reported from Northwich, England

    @plusnet internet is down in the CW8 area.

  • shaneswindells Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

  • shaneswindells Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Look what loyalty is getting you? Switch to fix

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • bernardwright bernardwright (@bernardwright) reported

    @Plusnet Morning is there an issue in bury st Edmunds, ip33? Went down about 30 minutes ago. Ta

  • BL00DBIKER Bloodbiker (@BL00DBIKER) reported

    @Plusnet not having a good day. Looks like they’re in meltdown. My BB is down along with their systems. Lucky I have a backup in the form of a Vodafone BB, although that’s only just working after 4 months. Telcos, don’t you love ‘em!??

  • Bolt_451 Bolt (@Bolt_451) reported

    @Plusnet hi I understand you're having trouble with your systems but so you know the BT open reach guy didn't show up this morning

  • PoetSteveWallis Steve Wallis (@PoetSteveWallis) reported

    It's a company-wide problem then, this lamentable customer service @plusnet ?

  • Jusssssssy Justin Ryan (@Jusssssssy) reported

    @Plusnet only 9 months to go then I can leave your poor broadband. Had 32 mb with Vodafone, now software capped at you guaranteed 26 - thanks

  • RyaLord Ryan Lord (@RyaLord) reported

    @NOWHelpTeam Have placed an order via the website and will commence on 14th Nov, do you cancel our current cover to end on that day etc on our behalf? Current contract with Plusnet ends on 1st Nov.

  • VallenderZakari Zakari Vallender (@VallenderZakari) reported

    @Plusnet is your phone line down? Best costumer service in the industry?

  • LizSpratt Elizabeth Spratt (@LizSpratt) reported

    @Plusnet Can you check if you are having issues in south east London? As I don’t think this is a me problem considering to start with with plusnet for first 8 months I had good connectivity. Feels like a “you” problem not to be pushed onto “me” the customer

  • PoetSteveWallis Steve Wallis (@PoetSteveWallis) reported

    @plusnet, your phone help chap put me on hold to speak to someone who might actually be able to help. 30 mins later, still waiting. Could you ask them to pick up?

  • BDubxxy Dubs (@BDubxxy) reported

    @Plusnet pay monthly for internet that goes out in even the lightest rain. most unreliable provider ive ever went with and when i can contact support they just tell me to switch socket plate and do nothing more to help thoroughly disappointed to say the least terrible service