Plusnet outages and service status in Alsager, England

Problems in the last 24 hours in Alsager, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alsager, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Alsager, England

Latest outage, problems and issue reports in Alsager and nearby locations:

• 
  Shane Swindells (@shaneswindells) reported 5 minutes ago from Congleton, England

  @tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.

• 
  Sam Bennett (@sam_benne) reported 12 minutes ago from Northwich, England

  @plusnet internet is down in the CW8 area.

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 17 minutes ago from Macclesfield, England

  @mynameis_rob PlusNet; switched to them not long ago from BT after I was sick of BT hiking the prices all the time, and also I was paying too much when my old local area only had crappy cables so poor speeds. PN is owned by BT but has still been better tbh. Solid customer service so far

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 19 minutes ago from Mow Cop, England

  And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

• 
  James (@jimbobinnes79) reported 26 minutes ago from Werrington, England

  @Plusnet has to be the worst broadband provider I have ever been with, and I was with @TalkTalk. Only get a WiFi signal in the same room as the router. I must say the are not doing me proud.

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 32 minutes ago from Mow Cop, England

  @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 35 minutes ago from Mow Cop, England

  Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 40 minutes ago from Mow Cop, England

  @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

• 
  Shane Swindells (@shaneswindells) reported 45 minutes ago from Congleton, England

  @tandleman @Plusnet @plusnethelp Look what loyalty is getting you? Switch to fix

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 51 minutes ago from Mow Cop, England

  Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carl Fandidango (@ComTekMan) reported 7 minutes ago

  @CommsOmbudsman 3 BT Group companies (Plusnet, EE, Openreach) pass the buck—no one takes responsibility. Simple Google Maps check could have prevented the whole mess. Customer paying £63/mo out-of-contract for unreliable service, distress & risk to health (needs line for health).

• 
  ǝǝqspǝǝl 🇬🇧⚛️⚡️💡 (@leedsbee) reported 7 minutes ago

  @ziontree @ThreeUK @ThreeUKSupport Quite possibly the worst customer service…in the world (although BT, EE & Plusnet are level *******)

• 
  Mark Crowther (@MarkTWIC) reported 11 minutes ago

  @Owramgirl @bt_uk I'm considering Vodaphone if price is the main concern, Plusnet is also on that list. Zen if I decide to pay more for a company that seems more customer focused. All are cheaper than the best offer from BT.

• 
  BSox T (@BsoxT52516) reported 12 minutes ago

  @MrNickKnowles @SkyUK @skytv Get Plusnet - part of bt - so problems dealt with quickly

• 
  Rosie L (@DONNYDIVArl) reported 12 minutes ago

  So... for the 2nd time in a week @Plusnet @plusnethelp have not got back to me after promising to do so to resolve an account complaint. I'm officially bored. Do I really have to make 8 calls to resolve a very simple issue. 9th looming...

• 
  Damilola 🌺 Arewa (@damstar_) reported 13 minutes ago

  @Plusnet I’m sick of you guys. You can’t help over the phone or nothing what’s this???

• 
  Caroline (@CraftyGirl1460) reported 14 minutes ago

  @Plusnet Been a customer for years. Moved to Full Fibre this morning. Now problems!! Not Internet cable sent. Need Internet and mobile for health reasons. I'm deaf and Kelly (Open Reach) send guy who mumbles with heavy foreign accent! I want my Internet back please 😥

• 
  Ellie Pedrick (@ElliePedrick) reported 15 minutes ago

  @Plusnet He was great! And he solved my problems!! Please do pass on my feedback!

• 
  Steve 'beyond the bounds of respectability' (@Stever_wales) reported 16 minutes ago

  @Plusnet i am unable to reach you on your number 03301239123 from abroad. all other UK numbers I have called tonight have been fine, so I know its not network issue my side. every one of your social media channels I try to engage with, tells me to call the number. you need to improve your AI BOT responses, or at least get the customers complaint read.

• 
  Dan (@villanews11) reported 17 minutes ago

  @bt_uk how do I cancel my contract as I dont want to renew due to plusnet doing it cheaper