Plusnet

Plusnet Outage Report in Alsager, Cheshire East, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Alsager, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Alsager, Cheshire East, England 01/01/2026 14:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Alsager, Cheshire East, England

The most recent Plusnet outage reports came from the following cities: Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Internet
United KingdomMacclesfield Internet
United KingdomNantwich Internet
United KingdomStoke-on-Trent E-mail
United KingdomStoke-on-Trent Wi-fi
United KingdomMacclesfield Internet

Community Discussion

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Plusnet Issues Reports Near Alsager, England

Latest outage, problems and issue reports in Alsager and nearby locations:

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @hanaxruth Thanks for getting back in touch, I'm sorry for the time it is taking for the service to be activated. We aren't able to get this up and running any sooner than the date we have already advised. - Curtis, Plusnet Sheffield

  • adsaffer Aaron Saffer (@adsaffer) reported

    @Plusnet We have no mobile signal in M22 area, according to EE status the issue has been resolved but still not working?

  • MrPeterLambert Peter Lambert (@MrPeterLambert) reported

    @Plusnet I'm happy to do this, however I've already been told that there's nothing more that you can do to move the date forward and you're unable to help any further.

  • Plusnet Plusnet (@Plusnet) reported

    @CharlieMaguire9 I'm sorry to see that you are still having issues, have you run through the troubleshooting steps? Regards, Emily Plusnet Leeds 🌞

  • ijokeijokeijoke megan o reilly (@ijokeijokeijoke) reported

    Been on the phone for over an hour now waiting to get through to @Plusnet @plusnethelp. With the same issue I had last week!!!! Anyone around that will help with my issue ?

  • karlpk Karl Keyte (@karlpk) reported

    @Plusnet Having the only possible support as Twitter is not the way to go, Plusnet. Useless chat-bot, phone hold times beyond the patience of mankind. Removed the ability to create a problem ticket. It's a real race to the bottom now.

  • Plusnet Plusnet (@Plusnet) reported

    @emmawruns Hi Emma, I'm really sorry that no one has been in touch yet, the request for that is still pending so I'll give the right people a nudge and someone should be in touch soon. Is the service now working OK for you? - Adam - Plusnet Sheffield

  • Andtora2 Andtora (@Andtora2) reported

    @Plusnet Any update on hastings outage?

  • EconNewsH Rob O'Neill (@EconNewsH) reported

    @Plusnet called customer services about broadband and was told I'd get a call back in 5 mins. That was 15-20 mins ago and not the first time your customer service team have ghosted me like this.

  • karlpk Karl Keyte (@karlpk) reported

    @Plusnet Your support is invisible now. Phone hold times make it impossible. No way to raise a ticket. No support e-mail. On-line chat a useless bot. So what's the deal? Have you essentially given up with customer service because it's too hard?