Plusnet outages and service status in Alsager, England
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- Plusnet generated 0 outage signals in the last 24 hours around Alsager, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Alsager, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alsager, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Plusnet Issues Reports Near Alsager, England
Latest outage, problems and issue reports in Alsager and nearby locations:
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Shane Swindells (@shaneswindells) reported from Congleton, England@tandleman @Plusnet @plusnethelp Look what loyalty is getting you? Switch to fix
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Shane Swindells (@shaneswindells) reported from Congleton, England@tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.
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⌬Nessa Carson (@SuperScienceGrl) reported from Macclesfield, England@mynameis_rob PlusNet; switched to them not long ago from BT after I was sick of BT hiking the prices all the time, and also I was paying too much when my old local area only had crappy cables so poor speeds. PN is owned by BT but has still been better tbh. Solid customer service so far
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𝕸𝖆𝖙𝖙🏳️🌈 (@mbusby993) reported from Mow Cop, England@Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂
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𝕸𝖆𝖙𝖙🏳️🌈 (@mbusby993) reported from Mow Cop, EnglandAnd no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.
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𝕸𝖆𝖙𝖙🏳️🌈 (@mbusby993) reported from Mow Cop, EnglandLooks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄
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James (@jimbobinnes79) reported from Werrington, England@Plusnet has to be the worst broadband provider I have ever been with, and I was with @TalkTalk. Only get a WiFi signal in the same room as the router. I must say the are not doing me proud.
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𝕸𝖆𝖙𝖙🏳️🌈 (@mbusby993) reported from Mow Cop, England@Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.
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Sam Bennett (@sam_benne) reported from Northwich, England@plusnet internet is down in the CW8 area.
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𝕸𝖆𝖙𝖙🏳️🌈 (@mbusby993) reported from Mow Cop, EnglandHey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Flower Pot (@FlowerP79667758) reported@WeAreOpenreach day 8 of no internet. The pavement was dug up and our internet connection stopped. Calls to Plusnet who arranged Openreach to come out yesterday to find the fault. Openreach came yesterday and identified there was a break in the wire that was caused when the pavement was dug up. I was informed that Openreach would be out today to dig a smaller hole and fix the break. My husband spoke to Plusnet who said Openreach would update Plusnet on the 13th May. There is clearly a breakdown in communication between Plusnet and Openreach. My expectation is that Openreach will be out today, as promised, and restore our connection to the internet. We are unable to use our laptops or IPads. Even our door bell is out of action. We do everything online and this is just not acceptable. Particularly as the engineer yesterday informed me yesterday that he could not understand why we had been kept waiting for so long as they did not like leaving people off line for very long. This is not acceptable. To add insult to injury Openreach did not inform us the pavement was being dug up and therefore we did not move our car. Our drive was blocked from 9 am to 4 pm.
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miriam kirkpatrick (@miriamkirkp) reported@SimonHawkins @Plusnet If you login to your account it shows you bill and payments underneath it's contract details and it tells you everything. Just checked mine ( broadband) but not sure if it's the same for mobile phone contract
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rosie posie (@rosieon25371922) reported@PlusnetCS_ @plusnetCS_ You shouldnt make customer jump thru hoops countering countless excuses from you as to why you should NOT pay up promised reward. It is bad faith & appalling service from PlusNet. Who the hell awarded you good customer service? your mates? I been gaslit & dodged
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Gingerlegs747 (@gingerlegs747) reported@SBarrettBar @zeninternet Same with Plusnet, i switched from Vodaphone when i tried to get in contact with them as my broadband went down as did my telephone and it took them 2 weeks to even reply. No phone numbers were answered by them.
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John Doe (@grumps1000x) reported@Plusnet @Plusnet any reason you are replying back to others and ignoring my attempt to get help for my mam?
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Carl French (@18sufc89) reported@Plusnet why can I go online and get a cheaper offer and also fast product from you’re company after being a customer for 4 years plus
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Sean Clarke (@SeanClarke17595) reported@LozzaFox We had max 12-14 mb/s from Plusnet. I was paying £44/ month inc tel line ( no mobile signal either) Starlink I get 100mb/s for £35/m and VoIP for phone £4 It’s the way to go !
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Neil Johnstone (@jigthejock) reported@EE @cARacTac Not since dial up have i had such poor boadband. I was pushed to ee from plusnet and it is terrible. Six times this evening i have had bufferring and my hub shut down entirely. I have Virgin Broadband at the bottom of my garden. In the meantime you can refund my payments.
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Not Only, But Likewise (@notonlybut2025) reported@Plusnet My phone is broken - dropped in the bath. This is why I'm reaching out here.
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Critic No1 (@CriticNo1) reported@Plusnet Done this several times over the last few weeks and the problem still persists. Robots and no humans. Disgraceful service. Already put in place moving to another service.