Plusnet

Plusnet Outage Report in Alsager, Cheshire East, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Alsager, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Alsager, Cheshire East, England 10/22/2025 15:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alsager, Cheshire East, England

The most recent Plusnet outage reports came from the following cities: Macclesfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomMacclesfield Internet
United KingdomNantwich Internet
United KingdomStoke-on-Trent E-mail
United KingdomStoke-on-Trent Wi-fi
United KingdomMacclesfield Internet
United KingdomMacclesfield Internet

Community Discussion

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Plusnet Issues Reports Near Alsager, England

Latest outage, problems and issue reports in Alsager and nearby locations:

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

  • shaneswindells Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

  • sam_benne Sam Bennett (@sam_benne) reported from Northwich, England

    @plusnet internet is down in the CW8 area.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RandomStuff1963 Bits N Bobs (@RandomStuff1963) reported

    @Plusnet Your email to me has a link saying that I can contact the Help Assistant, however, when I click on this it's no longer available. Appalling service.

  • MikaelaJones87 Mikaela Jones (@MikaelaJones87) reported

    @Plusnet AGAIN!!! ON HOLD FOR 45 MINUTES TO BE CUT OFF AND TOLD "YOUR LINE IS NOW CLOSED"?!?!?! You are an absolute JOKE of a company... You had no problems picking up the damn phone to TAKE my money though... I'm phoning trading standards first thing Monday.. utter shambles

  • spconnolly Dame Sarah Connolly (@spconnolly) reported

    Well @Plusnet it’s been two months and still no reply to emails via customer support. This is an outrageously poor customer service and since you are not responding I’m forced to do this.

  • Mento56 Mento5 (TAFKAB) (@Mento56) reported from Church Village, Wales

    @DwyKev @virginmedia Their appalling customer service was the one thing that made me decide to stick with Plusnet rather than switch to them, despite a very attractive offer.

  • Jennie_Mortley Jennie Mortley (@Jennie_Mortley) reported

    @Plusnet is there any likelihood of me seeing the compensation payment I was told I would get on 22/09/22 after a month without service?

  • prehistoricBea2 prehistoric Beast (@prehistoricBea2) reported

    You can shove your @Plusnet up your arse!! can’t change your d/d date, good old fashion Yorkshire service what not ringing your customers back and cutting off vulnerable customers!! #seeyoujimmy

  • artbizness Polite Notice: Mike Radcliffe (@artbizness) reported

    @Plusnet Morning! My internet is down this morning. Flashing orange light on the wifi router, tried resetting, no change. Can you sort it please?

  • Joe23216510 Joe (@Joe23216510) reported

    @Plusnet does anyone look at your Twitter? I messaged you 24 hours ago. Internet still down. I’ve heard nothing.

  • GirlGreenDress Girl In The Green Dress (@GirlGreenDress) reported

    @Plusnet Hi @Plusnet i am really unhappy at what your customer services told me through my account that this charge is because I pay a month ahead - it clearly states the date of the period to be billed covers up to 18th Nov and my contract runs til 14th Nov. Not fair. /1

  • cecilyspelling Cecily Spelling (@cecilyspelling) reported

    @Plusnet can you help please? My sim card has stopped working abroad. I took it out to use a local one, but need it to make an urgent call back home and now I seem to have no signal at all. I can't make any calls so can you help here please? Thanks!