Plusnet

Plusnet Outage Report in Alsager, Cheshire East, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Alsager, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Alsager, Cheshire East, England 01/15/2026 04:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Alsager, Cheshire East, England

The most recent Plusnet outage reports came from the following cities: Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent Internet
United KingdomMacclesfield Internet
United KingdomNantwich Internet
United KingdomStoke-on-Trent E-mail
United KingdomStoke-on-Trent Wi-fi

Community Discussion

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Plusnet Issues Reports Near Alsager, England

Latest outage, problems and issue reports in Alsager and nearby locations:

  • sam_benne Sam Bennett (@sam_benne) reported from Northwich, England

    @plusnet internet is down in the CW8 area.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

  • shaneswindells Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • mattypoop Matt Ester (@mattypoop) reported

    I think it’s ridiculous how @SkyUK couldn’t waive a £20 setup fee for me as a new customer to only HALF match the deal i would get with @Plusnet, but instead tried to upsell me a tv package I don’t need to remove the setup fee. Not great for a new customer @SkyHelpTeam

  • Rhianmusic Rhian Owens (@Rhianmusic) reported

    @Plusnet Part 1 - Hi I’ve been without broadband since this morning and the technical team have told me that it’s a server outage in my area and that BT have been notified but it could take upto midnight to rectify the problem, I am working from gone at the moment

  • kingdomkaren Karen (@kingdomkaren) reported

    @Plusnet I appreciate you escalating it. We won’t be waiting 4 weeks like your (ex) customer mentioned earlier. If it’s not connected today we will be calling to cancel.

  • AdamRajeesh Adam "Punjabi Rajeesh" Simpson (@AdamRajeesh) reported

    @Plusnet go **** yourselves

  • zoezoe24445845 mom x♡x (acc hacked) (@zoezoe24445845) reported

    @Plusnet cannot sign in cannot get thro to c services an automated computer voice cuts into the call

  • alicehorton80 Alice Horton (@alicehorton80) reported

    @Plusnet I’ve been having problems with my internet for over two weeks now! You said you’d fixed it but I’m still having problems getting online. Please resolve this soon or I will have to go elsewhere.

  • frank10743117 frank (@frank10743117) reported

    @Plusnet Yes and he was supposed to call me last week to discuss it but couldn’t be bothered so I called several times to chase and get some answers but he was never available and ignored two call back requests

  • barbara26179857 barbara (@barbara26179857) reported

    @Plusnet another day with poor service

  • BradishMark Mark Bradish (@BradishMark) reported

    @Plusnet I just applied for the Customer Provisioning Advisor and the Customer Solutions Advisor positions. Thank you for considering my applications.

  • erica16710 Erica Campbell (@erica16710) reported

    @Plusnet any help would be appreciated. We are currently stuck with download speeds of around 2.5-3.0 and have been for a few days. We have done the online walkthrough