Plusnet

Plusnet Outage Report in Alsager, Cheshire East, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Alsager, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Alsager, Cheshire East, England 02/02/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Alsager, Cheshire East, England

The most recent Plusnet outage reports came from the following cities: Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent Internet
United KingdomMacclesfield Internet
United KingdomNantwich Internet
United KingdomStoke-on-Trent E-mail
United KingdomStoke-on-Trent Wi-fi

Community Discussion

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Plusnet Issues Reports Near Alsager, England

Latest outage, problems and issue reports in Alsager and nearby locations:

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • StephanieVandem Stephanie Vandem (@StephanieVandem) reported

    @Plusnet how do I get access to pay bills when no longer a customer? Thank you

  • bigronward Ron ward (@bigronward) reported

    @Plusnet Hiya, i signed upto your Broadband service on the 12th Aug. Im still waiting for the router to arrive and as you can imagen with the kids off school we really need internet!!! Could you let me know who can i contact to chase this up please?

  • CraigMarston Craig ⚛︎ Marston (@CraigMarston) reported from Sheffield, England

    @AndyWoodturner Oddly enough, we were with Plusnet for years (they were proper reyt local like). No problems until that bunch of muppets bought them and slowly started breaking everything…

  • fryatt1982 david fryatt (@fryatt1982) reported

    @Plusnet hi my internet dropped router solid orange and I’m oncall for work from home. Tried to ring but your closed and tried to submit fault on your web site and it says the page is down for the fault logging. Please can this be looked at.

  • PascalR57 Tournicoton compte de la Faourette. (@PascalR57) reported

    @happyjack1981 Yes, Plusnet use EE. Also if you are a Plusnet broadband customer you get half price mobile.

  • 1_davyboy david buchan (@1_davyboy) reported

    @jonnymain2011 @MillieWiller @pobski4 I done it got Plusnet fibre extra and not a problem with buffering considering the amount of Wi-Fi stuff cameras doorbell lights Alexa and a few other bits very happy👍

  • RobinBrown78 Robin Brown (@RobinBrown78) reported

    @plusnet hi could you contact me over a problem with my broadband please?

  • thewinelake Alex (@thewinelake) reported

    @Plusnet No internet since about 7am. Fix "by midnight" too vague.

  • Jo_McGinn Joanne McGinn (@Jo_McGinn) reported

    Living in a rural village it is really disheartening waiting for @Plusnet to get out & sort out internet issues. Pretty sure it’s the phone line causing the issue (first reported over 2 years ago & ignored after engineer came out & agreed it was hanging low) now a real issue. 😡

  • PooWithEyes Carl (@PooWithEyes) reported

    On the bright side my broadband switched today from PlusNet to OneStream, saving me about £7 a month. Not bad. Never heard of the provider before but had no problems so far so let's hope it stays that way