Plusnet

Plusnet Outage Report in Alsager, Cheshire East, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Alsager, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Alsager, Cheshire East, England 02/04/2026 05:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Alsager, Cheshire East, England

The most recent Plusnet outage reports came from the following cities: Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent Internet
United KingdomMacclesfield Internet
United KingdomNantwich Internet
United KingdomStoke-on-Trent E-mail
United KingdomStoke-on-Trent Wi-fi

Community Discussion

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Plusnet Issues Reports Near Alsager, England

Latest outage, problems and issue reports in Alsager and nearby locations:

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AdaptUKTraining Adapt (UK) Training Services (@AdaptUKTraining) reported

    @plusnethelp ..shocking service!! Placed call divert on over the phone Friday, all of a sudden @Plusnet decide to remove! Been on hold 10+minutes have business calls going unanswered now!!

  • smitingtitan Dracoris (@smitingtitan) reported

    @plusnethelp can you please let me have a copy of this article that has moved on your website? I'm currently unable to connect to my work systems because their VPN is being blocked, and I need to get it sorted. www.plusnet/support/software/dns/changing_dns_xp.shtml Thank you!

  • Danjones_uk Dan Jones (@Danjones_uk) reported

    @Kirstysstory @Plusnet That's really poor, Kay. I only had a good experience with them when I've used them so hopefully they get their act together.

  • PaulDoodly doodly (@PaulDoodly) reported

    @Plusnet would like to cancel my contract

  • YijArt YijArt (@YijArt) reported

    @bt_uk Wow I honestly didn't expect a reply so fast!! But it's not BT I have an issue with, it's @Plusnet and honestly they're an absolute joke when it comes to their broadband service and customer support.

  • parry_angharad Angharad Parry (@parry_angharad) reported

    @Plusnet @plusnethelp Please respond to the DMs I have sent as we want to get this issue resolved asap. Can't get through to helpline.

  • katyotter kate spencer (@katyotter) reported

    @plusnethelp No sign of my query, sent several hours ago. I went with Plusnet years ago when you were new and one of the best things was your customer service and how easy it was to contact you.

  • paulmutton Paul Mutton (@paulmutton) reported

    Updates cont... 8. I've been told that the Product Team probably won't email me! 9. Emailed Plusnet's abuse address instead (it's also hidden away on the Service Abuse page, but doubles as a way of reporting security vulnerabilities. We shall see...) 10. Giving up for tonight.

  • HorrorBiscuits Lyndsay (@HorrorBiscuits) reported

    @plusnethelp Hi Plusnet, my contract came to an end yesterday, but I rang the your customer services on 21st January to say I didn’t wish to renew my contract with you. I was told there were no charges to pay, but I’m now getting emails saying I owe you money. Can you help?

  • 143lsb lewis--b (@143lsb) reported

    @plusnethelp I've sent a message for some support. Haven't been able use my broadband for a month now, and feel I've been mis-sold from Plusnet for a package that doesn't work for my needs. And no online chat on the website for some reason so can't reach help online!