Plusnet Outage Report in Alsager, Cheshire East, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Alsager, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (66%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
E-mail (5%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Alsager, Cheshire East, England
The most recent Plusnet outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Total Blackout | |
| Stoke-on-Trent |
Internet | |
| Macclesfield |
Internet | |
| Nantwich |
Internet | |
| Stoke-on-Trent |
||
| Stoke-on-Trent |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Alsager, England
Latest outage, problems and issue reports in Alsager and nearby locations:
-
James
(@jimbobinnes79) reported
from
Werrington, England
@Plusnet has to be the worst broadband provider I have ever been with, and I was with @TalkTalk. Only get a WiFi signal in the same room as the router. I must say the are not doing me proud.
-
Shane Swindells
(@shaneswindells) reported
from
Congleton, England
@tandleman @Plusnet @plusnethelp Look what loyalty is getting you? Switch to fix
-
Sam Bennett
(@sam_benne) reported
from
Northwich, England
@plusnet internet is down in the CW8 area.
-
Shane Swindells
(@shaneswindells) reported
from
Congleton, England
@tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.
-
𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.
-
𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂
-
𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.
-
⌬Nessa Carson
(@SuperScienceGrl) reported
from
Macclesfield, England
@mynameis_rob PlusNet; switched to them not long ago from BT after I was sick of BT hiking the prices all the time, and also I was paying too much when my old local area only had crappy cables so poor speeds. PN is owned by BT but has still been better tbh. Solid customer service so far
-
𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄
-
𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Arvin
(@Arvin47370853) reported
@Plusnet Hello there. I have had the worst, most unprofessional, disorganised experience with your company for nearly a month now. I have had to hold your hand through this whole thing. It's like I'm working to provide you a good service, not the other way round. Why is this?
-
PJN
(@pj_neris) reported
@Plusnet I wrote before on the same problem but got no reply. My Broadband stops regularly for a few minutes and comes back on its own. Happened again on 4/6 at 01:55’-02:03’. This impacts my work and the operation of my security systems. Should I be looking to switch provider?
-
marty pitts
(@martypitts12) reported
@Plusnet I want to cancel terrible service
-
graham greaves
(@cockylad) reported
@Plusnet how do i change payment method? Says in help that you can use cc but payment details dont seem to be editable.
-
JH
(@crofton1973) reported
@DaveWallsworth @SkyHelpTeam @OpenreachHelp Nope. I moved back to BT after trying Vodafone, Plusnet amd Sky. Even though it all comes down the same line, other people in the village have problems and aren't on BT. I know they are not the cheapest but are extremely reliable. Cheap is not always best.
-
Paul McGee M0WNU
(@paulm19822012) reported
from
Richmond, England
A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address
-
Gilbert
(@Gil_Bertino) reported
@Plusnet 3 months and 4 engineer visits to resolve an ongoing broadband fault, and its returned. Can I get an escalation? Can I get a senior engineer? Can I speak to someone senior? No, no and (what a surpirse) no. By far the worst organisation and service I've ever encountered.
-
Karl Stringer
(@krlstrngr) reported
@Plusnet No time of day is better/worse, and only 1 other network in range so no congestion. Speeds over wired connection when working from home can be painfully slow at times, and WiFi range is terrible. I have never had problems with Virgin or Zen in the past.
-
Jonty Pearce
(@JontyPearce) reported
Over 3 days with no Business Broadband from @plusnet. Nobody seems to be taking ownership of the problem. This is really poor customer service.
-
Poisonmonkey
(@poisonmonkey1) reported
@Plusnet hi my Internet has been down for most of the day and so has a second line which comes into the same property (both with Plusnet), could you investigate?