Plusnet

Plusnet Outage Report in Alsager, Cheshire East, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Alsager, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Alsager, Cheshire East, England 03/04/2026 22:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alsager, Cheshire East, England

The most recent Plusnet outage reports came from the following cities: Newcastle under Lyme and Stoke-on-Trent.

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City Problem Type Report Time
United KingdomNewcastle under Lyme E-mail
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent Internet
United KingdomMacclesfield Internet
United KingdomNantwich Internet
United KingdomStoke-on-Trent E-mail

Community Discussion

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Plusnet Issues Reports Near Alsager, England

Latest outage, problems and issue reports in Alsager and nearby locations:

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • roxmking rOXANNE KING (@roxmking) reported

    @Plusnet please cancel my whole account. You are trying to charge me for an account I didnt even know I had. I always get sim cards on a monthly basis and you have constantly ignored my e mails so I moved to another provider months ago. STOP Charging me.

  • William_Turrall Shiuzan | Will (@William_Turrall) reported

    @GeekByteUK @Plusnet @plusnethelp Similar thing happened to me last night... Never say it's been very stable...

  • GeekByteUK Geekbyte 🧙 (@GeekByteUK) reported

    Well I’ve reported my fault to @Plusnet. Let’s see if their legendary customer service is up to it! First time in 3 years I’ve needed to report an issue

  • Plusnet Plusnet (@Plusnet) reported

    @slave2gadgets I'm sorry to hear that a password reset hasn't resolved the issue. As it's working over webmail, there's very little that we can do here, I'm afraid, as Outlook is a third party application. Regards, Emily Plusnet Leeds 🌞

  • SusieInAysr Susie in Ayrshireland (@SusieInAysr) reported

    @Plusnet After over 24 hours I still have no mobile phone service in my area - I can't make/recv calls or texts. This is pretty poor for a company of your size :/

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Suffering a @Plusnet outage in KT3 @plusnethelp

  • WelshLFCWarrior David Richards 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@WelshLFCWarrior) reported

    @HelloFromMarcus @Plusnet I avoided them once based in customer reviews. Once bitten, twice shy

  • MoragSievwright MoragSees 🏴󠁧󠁢󠁳󠁣󠁴󠁿🤗🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MoragSievwright) reported

    Dear PlusNet! Where is your engineer who was supposed to be here between 4 and 6. What a rubbish service @Plusnet

  • Chazmeister Charlie N (@Chazmeister) reported

    @Plusnet what a shambles. 4weeks the business has been without internet - over 15 calls made, countless hours on hold, a load of made up deadlines in which my internet should be working, 2 engineers, promises of call backs that never happen. Latest is another 5days for engineer🤬

  • amyLcool Amy Cool 💙🌍 (@amyLcool) reported

    @Plusnet Hi, we're switching from Vodafone to yourselves and I had an email to say the line is now switched but the broadband isn't up and running yet and Vodafone have turned us off. We were told broadband would only be down for a few minutes when we switched.