Plusnet

Plusnet Outage Report in Alness, Highland, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Alness, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alness and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Alness, Highland, Scotland 04/25/2024 10:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Alness, Scotland

Latest outage, problems and issue reports in Alness and nearby locations:

  • sineadstoltman Sinead🖤 (@sineadstoltman) reported from Alness, Scotland

    @plusnethelp @Plusnet I have been trying to contact customer service since 10am and no answer to several of my calls or messages!!!

  • obsdalepk Andrew Stewart (@obsdalepk) reported from Alness, Scotland

    @Jimdow1M I left Plusnet recently because of poor download speeds. Joined SKY and speeds increased significantly. Based in Rossshire

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • inthepress1 inthepress (@inthepress1) reported

    @Plusnet what an absolutely atrocious service from your company - you have the audacity to take my d/d one day before I transfer my service, block the account so that I cannot see the financial status and then tell me it’s going to take 20 days to get a final account #ripoff

  • musclemike82 Jonas (@musclemike82) reported

    @Plusnet still no internet available to me in the Romford area as of 6am yesterday morning. When is this likely to be resolved as I’ve never known it to be this bad?? Updates please ASAP!!!!!

  • katempotter Kate Potter (@katempotter) reported

    @Plusnet Thanks. I've never had trouble with Plusnet before. Pleased it came back as I was working at home and needed the internet.

  • luk3yboy99 Luke 🌍 (@luk3yboy99) reported

    My wifi started slowing again today, and then started failing around an hour ago. @Plusnet, I can’t even load your site anymore to check whether you’re lying about being up. There’s a chance its the router, but you replaced that after our 2-day outage last week.

  • LoriBelle91 Lauren Downs (@LoriBelle91) reported

    @Plusnet Internet has been down since around midnight, no sign of resolution despite following all relevant steps/instructions. I work from home and rely on stable connection, will this be resolved by the start of the working day? Please help.

  • Plusnet Plusnet (@Plusnet) reported

    @james62907862 Hi James, I'm sorry that your broadband is still down and for the inconvenience caused. Please send us your account username over on a direct message and we will look into this. Regards, Emily Plusnet Leeds 🌞

  • SharonGChiara Sharon Green (@SharonGChiara) reported

    @Plusnet Thank you That might help...I'll give it a go I really don't want to move suppliers if I can help it although it's becoming a real consideration with the up & down quality of the experience making running a business very tricky indeed

  • geet_k Geet K (@geet_k) reported

    @Plusnet Thanks however it wasn’t just for “short time this morning” but since last night, as mentioned by others too. Please could you atleast put up outage notice when service is down. so we can arrange alternatives for our work. This isn’t the first time it has happened :-(

  • Wandering_Sue Sue (@Wandering_Sue) reported

    @Plusnet Yes But the point it people had problems from 00.30. You didn't know that or if you did you didnt react to it. No traps and alerts. A testing system that blames me and then I can't speak to anyone. It is poor to blame a customer without a thorough investigation.

  • krissy_burgin Kristina Burgin (@krissy_burgin) reported

    @Plusnet excellent service from plusnet. Internet kept dropping out came out did line check. No internal fault. Arranged for BT engineer today they found broke external wire. Now replaced and all sorted.