Plusnet

Plusnet Outage Report in Aberlour, Moray, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Aberlour, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Aberlour and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Aberlour, Moray, Scotland 12/31/2025 06:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Aberlour, Scotland

Latest outage, problems and issue reports in Aberlour and nearby locations:

  • relyian joe angel (@relyian) reported from Thomshill, Scotland

    Plusnet are so bad they won’t even give out an email address. #badcustomerservice

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • simonadelman Simon Adelman (@simonadelman) reported

    Yesterday I placed an order for @Plusnet broadband. A few hours later I got a text saying my order has been delayed and to call Customer Support. I've had 2+ hours on hold to Customer Support since. No information in my online account. How does anyone get help from @Plusnet?

  • Paul0069739619 Paul Adams (@Paul0069739619) reported

    @Plusnet any chance of your support staff answering the phone? Been waiting for an hour and still not answering… what’s the point of asking to contact with a problem or query if you don’t answer…

  • Warface_UK_1969 WarfaceUK (@Warface_UK_1969) reported

    @emaniat73 Tbf to Voda, I've been with them now for 6 months, this is the first long outage I've had with them. FAR better than Plusnet 😠

  • warrenha8 Harry (@warrenha8) reported

    Therfore you've broken the terms of our agreement. If I have to go to trading standards I will. I just wanted internet when I ordered 5 weeks ago, thought I'd be up and running in a week. @Plusnet sort it out and take some care in your customer service. Sort it please. 5 WEEKS!?

  • BridgeeCee Bridget Chapman (@BridgeeCee) reported

    @Plusnet ...account. They have ignored my emails about escalating. This is 'award winning customer service' apparently. So, one more time @Plusnet, how do I escalate this to complaint to @ofcom?

  • sgb1_n SGB1NONLY (@sgb1_n) reported

    Does anyone ever get through to @Plusnet award winning customer service?? Which isn’t 24/7 or even 7 days a week it seems

  • Charlbeck71 Charlbeck Jewellers (@Charlbeck71) reported

    @Plusnet Will, Thank you for the reply. As I explained, our phone line went down for 4 days in Sept 22. We were given No updates. The phone line has now gone down again today! We cannot take payments via our card machine!

  • fineartskaty Katy Jones (@fineartskaty) reported

    @Plusnet I have been ringing you around 3 times a week to try to get our internet sorted out as a transfer from Sky. We STILL have no internet over a week after we were cut off from sky, and are spending £££ on data to allow working from home and homework etc to happen. Help?!

  • Plusnet Plusnet (@Plusnet) reported

    @lynseybestitch1 Hi Lynsey, I'm really sorry about the connection problems you've been having. Is the issue with a mobile or a broadband service with us? Please get back to us with either the mobile or username depending which service it's for please? - Adam - Plusnet Sheffield

  • ladychilli vicky powles (@ladychilli) reported

    Hi @Plusnet are there any issues in the SN15 (Chippenham) area this morning? My broadband connection keeps dropping out, 3 times so far since 7.30am