Plusnet

Plusnet Outage Report in Aberlour, Moray, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Aberlour, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Aberlour and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Aberlour, Moray, Scotland 12/14/2025 11:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Aberlour, Scotland

Latest outage, problems and issue reports in Aberlour and nearby locations:

  • relyian joe angel (@relyian) reported from Thomshill, Scotland

    Plusnet are so bad they won’t even give out an email address. #badcustomerservice

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Megell6 Megell (@Megell6) reported

    @Plusnet Broadband to slow not getting average data speeds that come with this Broadband.

  • violettned Violet (@violettned) reported

    @Plusnet I was promised yesterday my Internet will be back within 24 hours as I have a vulnerable child but still nothing. Can anyone help me, please!

  • LesleyAJonesx Lesley Jones (@LesleyAJonesx) reported

    @Plusnet internet went down last night & still not working. How do I resolve this?

  • Wilmot99 Richard Wilmot (@Wilmot99) reported

    @Plusnet I'm not buying a new router so you can troubleshoot the issue further, and I'm not signing up to a new 18 month contract so you can send a new router just to find out the issue remains and I'm stuck with it.

  • denise_ds1 Dee (@denise_ds1) reported

    @plusnet. 3rd day internet down, no responses to messages. Please can some one respond to say the fault has been reported at least rather than just telling me to reset the box?

  • PercyBros Sam (@PercyBros) reported

    @Plusnet Just DM you know at this point it really is a joke, I appreciate it's not your fault but it does feel on purpose to bill people for longer, I cancelled within 14 days and completely switched of the service, it just didn't work at all

  • MoragSievwright MoragSees 🏴󠁧󠁢󠁳󠁣󠁴󠁿🤗🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MoragSievwright) reported

    Anyone in Dundee get such poor reception? Broadband and wifi package is with PlusNet. It was fine in Glasgow but rotten here. I’ve given it just over 6 months now but needs to go. I can’t get through to speak to a human and it very annoying.

  • Shutterant Anthony Browne (@Shutterant) reported

    @Plusnet Our internet suddenly went offline around 8pm. I've checked with a spare DSL router and it is definitely the fibre broadband. Please help, I've got work to do! 😭

  • rgmcgee2 Robert McGee (@rgmcgee2) reported

    @Plusnet why do you give a customer the option to amend their direct debit information on the "My Account" page? Isn't that just an invitation for someone to input incorrect details?

  • CrispyBitz Greg Crisp (@CrispyBitz) reported

    @Plusnet I need help changing my account settings but there doesn’t seem to be a live chat option available on your website currently?