Plusnet

Plusnet Outage Report in Aberlour, Moray, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Aberlour, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Aberlour and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Aberlour, Moray, Scotland 01/13/2026 05:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Aberlour, Scotland

Latest outage, problems and issue reports in Aberlour and nearby locations:

  • relyian joe angel (@relyian) reported from Thomshill, Scotland

    Plusnet are so bad they won’t even give out an email address. #badcustomerservice

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • touchtennis touchtennis (@touchtennis) reported

    @Plusnet Update! Two calls to plusnet (on top of the five yesterday) 25 minutes then 45 minutes. Their best solution after bouncing me through four departments: "We can cancel your account within 10 minutes." Five years of being a loyal customer. And that's the best they can do.

  • we3kingslife WE THREE KINGS (@we3kingslife) reported

    @Plusnet Hi. I ordered my new sim last week and was told it would arrived in 1-3 days but it still hasn't. I am unable to call the number as my previous contract has run out so my old SIM no longer works. Please can you help

  • asjmorris Alex Morris (@asjmorris) reported

    @badmachinery To be fair to Plusnet, it's such an edge case, it'd explain why the first support assistant wasn't aware of the issue yet the second one (that I've just come off the phone to) was. They also called me back re a separate fault they'd spotted on our line so, swings and roundabouts.

  • purpleisiscat Dr purpleisiscat (@purpleisiscat) reported

    Wow, @Plusnet , you're really spoiling us with your 7.2Mbps fibre broadband. It's so much higher than the 6 we had yesterday. Counting down the days until we switch to FTP and decent speeds.

  • lilrhea_ Rhea (@lilrhea_) reported

    Their wifi was a little bit *** but @Plusnet’s customer service is SENSATIONAL. Being able to speak to an actual human within SECONDS of ringing and ending the call with a stable BP & my problem solved? Holla me when you get fibre optic in Hackney babes I’ll come running back!!🫶🏽

  • CKaelde CastarasKaelde (@CKaelde) reported

    @Plusnet it is 10:14am, roughly 22 hours after my original request for help. the sim cards have arrived. i have not heard anything from plusnet's customer service team. I would still like to know how they deemed it acceptable for me to not have a working phone for 4-5 days.

  • Orangeblossom78 Starry (@Orangeblossom78) reported

    @Plusnet I'm not transferring. I no longer need the service

  • EventsAV Campbell (@EventsAV) reported

    @Plusnet Disappointing start to our relationship. My new sim was dispatched on 1 Sept and not arrived on 5th, which is the day my previous network disconnected me to leave me with no working phone. Your CSA told me today that I wouldn’t get disconnected (not true).

  • touchtennis touchtennis (@touchtennis) reported

    Sorry we didn’t live stream today on Instagram. We spent 13 hours at the new HQ waiting for an engineer that @Plusnet promised that never came. Don’t worry, they’re going to apparently charge US a rebooking fee for their failings as a company! #CustomerService

  • ianbsenior Ian B Senior (@ianbsenior) reported

    @Plusnet cancelled contract ianbsenior389 user name please cancel openreach they intend to visit 6/9/22 between 8am 1pm but already cancelled with Plusnet 26th August couldn't get through on hold phone 2hours not good Plusnet owned by BT and cannot work together