Plusnet outages and service status in Aberlour, Scotland

Problems in the last 24 hours in Aberlour, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Aberlour, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Aberlour, Scotland

Latest outage, problems and issue reports in Aberlour and nearby locations:

• 
  joe angel (@relyian) reported 12 minutes ago from Thomshill, Scotland

  Plusnet are so bad they won’t even give out an email address. #badcustomerservice

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jason (@btc8500) reported 6 minutes ago

  @Plusnet I’ve spoken to the team and they told me to change the channels on the router but the problem is you don’t actually supply hardware with the capability to do the speed over Wi-Fi. So unless I buy an adapter to my phones and tablets the speed is POINTLESS 😱😱

• 
  Cyberax (@CyberaxUK) reported 6 minutes ago

  Hey @plusnet - sent a DM yesterday could someone help with it please?

• 
  Critic No1 (@CriticNo1) reported 6 minutes ago

  @Plusnet Done this several times over the last few weeks and the problem still persists. Robots and no humans. Disgraceful service. Already put in place moving to another service.

• 
  Jay (@Jason87r) reported 8 minutes ago

  @JoshCF_ Go plusnet alot cheaper and had no issues at all

• 
  Bri 💙 (@OriginalBigBri) reported 14 minutes ago

  @Plusnet I have given them another try. There is no option in the menu for what I need, but the recorded message does say I can go onto your website and raise an online support request. Please give me a link to where I can do this.

• 
  The Calmer Llama (@EltontoNick) reported 18 minutes ago

  @Plusnet Seems I can no longer log onto your community site (yes I am a customer) and your password reset doesn't work. Is this another part of the service that you're running down?

• 
  Sarah (@WriteMindedPub) reported 27 minutes ago

  Warning to anyone thinking of switching to @EE - I’m switching to @plusnet on the same plan, £30 a month cheaper. Paid my final bill and an £86 exit fee on Friday. They cut me off the next day - six days b4 the switch. Still can’t get an explanation. Terrible service @EE

• 
  IMDANM (@IMDANM) reported 30 minutes ago

  @saltyy_savage Have a look at PlusNet, runs on the BT network without their awful pricing and terrible customer support (I’ll never use them again). Or look at one of the smaller fibre companies, I’m with a company called Squirrel and get 1GB up/down for £28 a month with no mid contract price increases.

• 
  Alison Lees (@AlisonMLees) reported 31 minutes ago

  @Plusnet I have new email, says I'm switching to ee in 30 days. I phoned already. I want to remain with plusnet fibre to cabinet but lose the phone line rental, at a reduction in cost. This was not offered anywhere & person I spoke to on the phone before couldn't help. Please fix it.

• 
  Greg Ingham (@GregIngham1) reported 34 minutes ago

  @Plusnet Because of this, we'll be looking for 6 months free no charge of our bills with plusnet, customer service and service in general has been shocking.