Plusnet

Plusnet Outage Report in Thomshill, Moray, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thomshill, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thomshill, Moray, Scotland 02/09/2026 23:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Thomshill, Scotland

Latest outage, problems and issue reports in Thomshill and nearby locations:

  • Fionamarie22 Fiona Smith (@Fionamarie22) reported from Elgin, Scotland

    Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬

  • relyian joe angel (@relyian) reported from Thomshill, Scotland

    Plusnet are so bad they won’t even give out an email address. #badcustomerservice

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Form_design Form® Design (@Form_design) reported

    @Plusnet please can you update me on my order issue, I'm not hearing anything since last Thursday and it takes too long to get through to you on the phone

  • bigcheeseuk1 Steve Lumby (@bigcheeseuk1) reported

    @Plusnet Joined Plusnet Friday and had no broadband since, I am deaf so the support phone line is no good.need my internet connected

  • bigcheeseuk1 Steve Lumby (@bigcheeseuk1) reported

    @Plusnet Messaged at 5pm, zero response, pretty poor

  • Plusnet Plusnet (@Plusnet) reported

    @Form_design Hello, I'm sorry to hear you are experiencing issues with your order and for the inconvenience this must have caused. Please direct message your account username and I'll take a look into this for you. All the best - Beth Plusnet Sheffield

  • PaulWest_ Paul West (@PaulWest_) reported

    @plusnethelp @plusnet any chance of anyone answering your phones this side of 30 minutes? I haven't heard from anyone for four days now regarding a massive issue

  • teskreebrook Thomas Seabrook (@teskreebrook) reported

    @plusnethelp Meant to tag @Plusnet not help oops

  • therealb1gmak Callum McInnes (@therealb1gmak) reported

    @Plusnet Internet is constantly dropping out a month after the same issue was supposedly fixed. Any ideas?

  • anthonysales1 anthony sales (@anthonysales1) reported

    @Plusnet another day of poor connection get really annoyed with keep phoning and go through the same thing

  • RobPotter Rob Potter (@RobPotter) reported

    @Plusnet Hi, my router makes a hissing/clicking noise. I think when something is connected to the 5g. I've turned the 5g off and the noise stops but everything then runs very slowly. Is it possible to get a new router or any other suggested fix?

  • TexugoHugo Hugo Texugo 🏳️‍🌈 (@TexugoHugo) reported

    @Plusnet Hi, but is the outage problem resolved?