Plusnet

Plusnet Outage Report in Thomshill, Moray, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thomshill, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thomshill, Moray, Scotland 12/25/2025 04:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Thomshill, Scotland

Latest outage, problems and issue reports in Thomshill and nearby locations:

  • Fionamarie22 Fiona Smith (@Fionamarie22) reported from Elgin, Scotland

    Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬

  • KirstyBulloch Kirsty Bulloch (@KirstyBulloch) reported from Elgin, Scotland

    @Plusnet cannot wait until my contract runs out - by far the worst wi-fi service EVER 😡

  • relyian joe angel (@relyian) reported from Thomshill, Scotland

    Plusnet are so bad they won’t even give out an email address. #badcustomerservice

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • sohfree sohfree (@sohfree) reported

    @Plusnet @RainbowsEnd69 Your entire customer base has no internet this morning.

  • solarwhite100 Red White & Blue GC 🌸🌸🌸 (@solarwhite100) reported

    @PammyC_1 @Plusnet Looks like they don't have overnight monitoring / service, probably think it doesn't matter.

  • beardybeerblok1 beardybeerbloke (@beardybeerblok1) reported

    @Plusnet are you going to fix your broadband? Been down since 1AM in WR6

  • JenDomDom Jennifer (@JenDomDom) reported

    @Plusnet my broadband isn't working - and there seems to be an outage problem?

  • jussadawk Justine Dawkins 💙 (@jussadawk) reported

    @Plusnet my internet has been down all morning. Have tried resetting, etc. seems to be connected but web pages, etc not loading. I can’t get through by phone and need to work from home. Help!!

  • MarkusDarkus83 Mark Sinclair (@MarkusDarkus83) reported

    @Plusnet Yeah. I cannot get onto the Internet! Can you help?

  • ragezone RaGEZONE (@ragezone) reported

    @Plusnet Fix your service nationwide outage

  • stephaniejade12 Steph (@stephaniejade12) reported

    @Plusnet @plusnethelp I think overnight staff are needed, I was up at 4:30am and the hub light was blue with no internet so down in Dorset too. I raised a fault as your site claimed everything was fine. Thankfully your customers informed each other!

  • Teddyrose15 Teddy Middlebrook (@Teddyrose15) reported

    @Plusnet there’s no broadband in the TW9 area but no outages listed on the website and customer service line just says they are busy and cuts you off. Please help!

  • west_fields_ west fields (@west_fields_) reported

    @julian384 @Plusnet @RainbowsEnd69 This is that “award winning customer service” at play