Plusnet

Plusnet Outage Report in Thomshill, Moray, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thomshill, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thomshill, Moray, Scotland 03/21/2026 23:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Plusnet Issues Reports Near Thomshill, Scotland

Latest outage, problems and issue reports in Thomshill and nearby locations:

  • KirstyBulloch Kirsty Bulloch (@KirstyBulloch) reported from Elgin, Scotland

    @Plusnet cannot wait until my contract runs out - by far the worst wi-fi service EVER 😡

  • Fionamarie22 Fiona Smith (@Fionamarie22) reported from Elgin, Scotland

    Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬

  • relyian joe angel (@relyian) reported from Thomshill, Scotland

    Plusnet are so bad they won’t even give out an email address. #badcustomerservice

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • xadadax adam mcauley (@xadadax) reported

    @Plusnet I recently switched from talk talk to Plusnet fibre but it seems that my talk talk service wasn't automatically cancelled. I thought I didn't need to manually cancel my contract?

  • PPushbike Pharmacist on a Pushbike (@PPushbike) reported

    @Stokesy1966 @virginmedia .@Plusnet seem to be okay. There was a problem when our account was switched over, but that was the fault of OpenReach.

  • 2_Wheeled_Wolf @2_Wheeled_Wolf 🇪🇺 (@2_Wheeled_Wolf) reported

    @Stokesy1966 had same **** from Sky, I did that in writing & said the same 'don't do it, I see you in court' as. I'm saying to @Plusnet. @virginmedia

  • Stokesy1966 Richard S (@Stokesy1966) reported

    @2_Wheeled_Wolf @Plusnet @virginmedia And of course I’d have to ring the ***** up to cancel it and I’d be on hold forever. Might just write to them and cancel then kill the direct debit.

  • andyigclark Andy Clark (@andyigclark) reported

    @Plusnet my Internet connection has been dropping out over the weekend and it's now happening every two minutes. The only way to report a problem on your website seems to be to text help, followed by a landline number, which we don't have. Can you please advise?

  • trapdoorsally Tony Bonser (@trapdoorsally) reported

    @morriskev @O2 @Plusnet have incredible 30 day SIM only plans Moggins…they use the EE network, you should check them out

  • stippish Håår we go (@stippish) reported

    @plusnet why do you have no customer service email? Why does your bot have no answers to any questions? Why has my smart cap apparently been exceeded by 300% in ten minutes? Why is my only option to call you, from a band 2 country, which I can't do because of my smart cap? DM ME

  • DavidByrnand David Byrnand (@DavidByrnand) reported

    Would someone from @OFCOM point me in the right direction for the Communication Ombudsman regarding @Plusnet who give platitudinous apologies but no immediate solution to THEIR wrong ceasing of my service, putting mine and my wife's livelihood at risk?

  • derekchapman1 Cerrulla (@derekchapman1) reported

    @BridgeeCee @Plusnet I suggest getting a different modem - router. Own brand modems tend to be crap, except BT. I suggest tp-link.

  • DeathhFromAbove Ash 👽 (@DeathhFromAbove) reported

    @Plusnet my service went live on 16th August and I was told that I'd receive an email so I can sign up for the £75 reward card within 10 days after activation but I've received nothing. I've emailed multiple times but heard nothing back.