Plusnet

Plusnet Outage Report in Thomshill, Moray, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thomshill, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thomshill, Moray, Scotland 02/09/2026 03:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Thomshill, Scotland

Latest outage, problems and issue reports in Thomshill and nearby locations:

  • Fionamarie22 Fiona Smith (@Fionamarie22) reported from Elgin, Scotland

    Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬

  • relyian joe angel (@relyian) reported from Thomshill, Scotland

    Plusnet are so bad they won’t even give out an email address. #badcustomerservice

  • KirstyBulloch Kirsty Bulloch (@KirstyBulloch) reported from Elgin, Scotland

    @Plusnet cannot wait until my contract runs out - by far the worst wi-fi service EVER 😡

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LukeHun83316521 Lucas (@LukeHun83316521) reported

    @Plusnet I’ve cancelled my mobile phone and your still charging me 2 months later. I’ve asked twice here but nothing. Bad customer service

  • StephanieVandem Stephanie Vandem (@StephanieVandem) reported

    @Plusnet how do I get access to pay bills when no longer a customer? Thank you

  • jan1mal janimal For PM 🎸 📷 🌍🇪🇺 🇬🇧 ✊🇺🇦 (@jan1mal) reported

    @Plusnet My internet has been down since last night (tethered at the moment). I have tried resetting my pwd on the site & router. The phone still works. No service outage listed on any status pages I can find. Please help

  • Jo_McGinn Joanne McGinn (@Jo_McGinn) reported

    Now we have no internet our mobile signal is patchy (3 have just told us they are working in area so it’ll be bad until tomorrow) so are basically cut off. Tomorrow will be the 3rd working day @Plusnet so it’s not looking good, is it? Big legal meeting next week online too.😬😥

  • mikeymac182 Marvelous Mike Mac (@mikeymac182) reported

    @Plusnet Poor customer service, when all I am trying to get to the bottom of why you have charged me twice

  • iamabaddog Mrs Dolph Lundgren (@iamabaddog) reported

    @TheWildFostyyy @Plusnet Same here. Absolute ****!! I dont understand what happened to them. Their “service” is fraud

  • pennymeades200 Back to Work💙 (@pennymeades200) reported

    @Plusnet What's happening about the lack of internet. I live in BN11 area and your support team says there's been an incident

  • Jo_McGinn Joanne McGinn (@Jo_McGinn) reported

    Living in a rural village it is really disheartening waiting for @Plusnet to get out & sort out internet issues. Pretty sure it’s the phone line causing the issue (first reported over 2 years ago & ignored after engineer came out & agreed it was hanging low) now a real issue. 😡

  • thewinelake Alex (@thewinelake) reported

    @Plusnet Not happy that there's no way to see publicly "the fault affecting my area" - as far as I know, the techie might have made it up to mask a Plusnet fault! Is there a resource provided by Openreach that shows acknowledged faults and ETA for fix?

  • OperandVT Operand PNGTUBER (Internet Desert Arc ,( ; n;)' ) (@OperandVT) reported

    @Plusnet Hi Emma, I'm afraid it's out of *both* of our hands, as the problem has been identified previously as "There's nowhere to lay the line until the local council gets off their asses." Thanks for messaging though. ☺