Plusnet

Plusnet Outage Report in Thomshill, Moray, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thomshill, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thomshill, Moray, Scotland 03/20/2026 07:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Thomshill, Scotland

Latest outage, problems and issue reports in Thomshill and nearby locations:

  • bilies Nabs (@bilies) reported from Elgin, Scotland

    @rusper_worthing @plusnethelp Where in the country are you based? I know of at least 2 other people in IV30 using plusnet with the same issue as me

  • KirstyBulloch Kirsty Bulloch (@KirstyBulloch) reported from Elgin, Scotland

    @Plusnet cannot wait until my contract runs out - by far the worst wi-fi service EVER 😡

  • relyian joe angel (@relyian) reported from Thomshill, Scotland

    Plusnet are so bad they won’t even give out an email address. #badcustomerservice

  • Fionamarie22 Fiona Smith (@Fionamarie22) reported from Elgin, Scotland

    Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ktnolanxx katie (@ktnolanxx) reported

    @Plusnet Has anyone looked into this any further. I have now been without a fully working phone for 20 days it is appalling customer service.

  • FishRela RELAXwithFISH (@FishRela) reported

    @Plusnet is there any problem in the northwest seam to have a unstable connection

  • joeyisaac3 Joe Isaac (@joeyisaac3) reported

    @Plusnet My bill has increased from £30 a month to £50 per month with no commumication from yourselves! I have tried to call but no answer on your phones! I need to know why my bill has increased! Please help! I cant be paying this much per month

  • mcfuderton fud mcfuderton (@mcfuderton) reported

    wow plusnet you choose your time to crap out you bag is **** you will be ****** off tomorrow

  • RakeshP07757832 Rakesh Patel (@RakeshP07757832) reported

    @Plusnet It won't connect to your phone number 08004320200. I need to speak to you!!!#help!!

  • myredrum2 Tucopacifico (@myredrum2) reported

    @Plusnet Would love my new sim that was promised to come last Tuesday. Can't make any calls due to poor signal permanently.

  • LFCRD Craig (@LFCRD) reported

    @Plusnet hi, I subscribed to BT Sport through Plusnet on 31st April. After following all of the steps correectlt the BT app still says "error id003 unable to find active BT subscription". Won't let me login.

  • pudding_flying FlyingPudding (@pudding_flying) reported

    @Plusnet I'm working from Germany and need to contact your support desk, but every time I call and work through the menu and then am connected to an agent I get immediately disconnected ... could someone call me on 07709768069 or is there an alternative number i can call?

  • AGameOfJoes Joe Robinson (@AGameOfJoes) reported

    @Plusnet is your service down? Haven't had internet all morning.

  • MSCS91 Martyn Scott (@MSCS91) reported

    @bt_uk Brilliant so I have Bt sport app through plusnet so that’ll cancel when bt take over.