Plusnet Outage Report in Thomshill, Moray, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Thomshill, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
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Plusnet Issues Reports Near Thomshill, Scotland
Latest outage, problems and issue reports in Thomshill and nearby locations:
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Kirsty Bulloch
(@KirstyBulloch) reported
from
Elgin, Scotland
@Plusnet cannot wait until my contract runs out - by far the worst wi-fi service EVER 😡
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joe angel
(@relyian) reported
from
Thomshill, Scotland
Plusnet are so bad they won’t even give out an email address. #badcustomerservice
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Fiona Smith
(@Fionamarie22) reported
from
Elgin, Scotland
Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Lauren Andrews 🇪🇺🇬🇧
(@landrews2702) reported
@Plusnet Good morning, I have a received a spam Royal Mail text message. As you don't support short number texting, how can I report this? Usually I would forward the message to SPAM (7726), but this is not possible on Plusnet.
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Phil
(@gotbadger) reported
My @Plusnet fault ticket that I've had open since the 12th got automaticlaly closed after no reply... Whats the point with this company? Got another 12 months of this high level of service to look forward to. If anyone has escaped a PN contract before please let me know.
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Lee Gibson
(@gibbo2257) reported
@VodafoneUK Over 3 days now. Do you think its acceptable considering I amongst other people are in lockdown and relying heavily on a stable Internet connection? No one from EE, plusnet, BT are experiencing issues like this that I'm aware of. Such poor service from yourselves
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Diane Morrow
(@DimorrowD) reported
@plusnethelp @Plusnet how incompetent are you, 9 weeks after an ORDI request to fix fact you have my phone number connected to another address you still haven’t sorted it! Suppose it’s one way of tying people to you,they can’t leave if details are wrong with @WeAreOpenreach
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Deborah J
(@Isolde1231) reported
@MrsTWymer @virginmedia I confronted my provider with the fact I could go elsewhere and they dropped my bill accordingly. Plusnet via John Lewis/Waitrose. Excellent customer service and good speed in leafy Finstock
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Charlie Cottam
(@charliecottam) reported
from
Worksop, England
@plusnethelp Hi! Switched from Sky 6 months ago to PlusNet. Internet constantly dropping out (never had a problem in ten years). Usually at night or when two devices online. Any advice? Have reset and unplugged and used master socket. Frustrating as trying also to work from home!
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Michael Spanton
(@Spanton89) reported
Our broadband was due to be setup on Wednesday with Plusnet. Every day since then we have been told it will be on by midnight. It still isn't. it is apparently a problem with Openreach's system but it is making WFH impossible. Please provide a solution @OpenreachHelp @plusnethelp
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(((Louise Cooke)))
(@CookeLouise) reported
Just set up my mother’s new #plusnet modem. Easy all working. It was easier to move her to a new supplier @plusnethelp then get a new modem out of @TalkTalk . #talktalk don’t waste money having customer service you see.
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Get Vaccinated, you selfish ********.
(@strudders2112) reported
Whhaaa “we’re not throttling you.” whhaaa “it’s as fast as your line can support” bollocks, here is my old speed tests. Whhaaa “we have your port set to 80.” sticks at 59.99 MBS.. plugs in new talktalk router.. 65 MBS... yeah I did Do my CCNA you know... fu plusnet..
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JackMilson
(@JackMilson) reported
@plusnethelp Plusnet just chilling as we work up a massive data bill while WFH - waiting for them to solve something on their end, will their call back ever come? Great first impressions for a new customer.