Plusnet Outage Report in Thomshill, Moray, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Thomshill, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
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Plusnet Issues Reports Near Thomshill, Scotland
Latest outage, problems and issue reports in Thomshill and nearby locations:
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Fiona Smith
(@Fionamarie22) reported
from
Elgin, Scotland
Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬
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Kirsty Bulloch
(@KirstyBulloch) reported
from
Elgin, Scotland
@Plusnet cannot wait until my contract runs out - by far the worst wi-fi service EVER 😡
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joe angel
(@relyian) reported
from
Thomshill, Scotland
Plusnet are so bad they won’t even give out an email address. #badcustomerservice
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Nabs
(@bilies) reported
from
Elgin, Scotland
@rusper_worthing @plusnethelp Where in the country are you based? I know of at least 2 other people in IV30 using plusnet with the same issue as me
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Gillian Rodgers
(@millfieldslady) reported
@Plusnet hi, ordered a replacement router for my elderly FIL which never arrived. Rang Customer services who said they’d send another as first never dispatched. 2 weeks later, still not arrived. How do I get a refund of postage please?
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Oscar
(@Oscargetsit) reported
@misslucyp Had no issues whatsoever with Plusnet over the couple of years since I changed from Sky. Never had to use customer service so can’t comment on that but don’t flood you with emails etc trying to sell you other stuff.
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Lindsay Fuller
(@kirkleyhouse) reported
@Plusnet @b33r Don't start me on plusnet customer service.... Its a whole new world of horrendous in my experience
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Plusnet
(@Plusnet) reported
@harrisonmike Hi there! Thank you for getting in touch Mike, I'm sorry to hear you're having trouble changing the password. Are you able to send a screenshot of what you're seeing when trying to reset please? - Curtis, Plusnet Sheffield
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Gold please UHB 🙏
(@jazzandshiraz) reported
@Plusnet Customer support dependant on Internet working will do? Absolutely regretting switching to plusnet. Would never recommend
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Paula
(@himynameisPaula) reported
@bt_uk your short code 61998 number doesn't work on @Plusnet mobiles. Are you not the parent company ? Make it make sense ?
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Oliver Dallaway
(@DallawayO) reported
@Plusnet Worse than ever, watch 3 seconds, buffers then kicks me out. Really poor.
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Lee Reece
(@LeeReece18) reported
@Plusnet Well, I’ve been a customer for 4 weeks, 3 of those I had no phone or broadband and on the 4th you put my bill up 10%. Outstanding service.
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Alan
(@wired2thebrink) reported
@SkyHelpTeam I doubt @Plusnet do that and just supply a decent router. That aside the daily morning disconnects have happened for a decade before boost. Also that time 1am to 5am doesn't work for everyone and we don't need it especially as it kills a the disabled installed tool...
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🐍 6️⃣6️⃣6️⃣🔥
(@Soddem_666) reported
@Plusnet Thank you for your assistance Curtis. This quotation is taken from the agreed contract by telephone & email on the 22nd of January 2022 which I negotiated *early* to ensure continuity of service. Your quote => "Total �20.49 per month on a new 24 month contract." Please confirm.