Plusnet

Plusnet Outage Report in Thomshill, Moray, Scotland

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thomshill, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thomshill, Moray, Scotland 03/04/2026 06:45

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Thomshill, Scotland

Latest outage, problems and issue reports in Thomshill and nearby locations:

  • bilies Nabs (@bilies) reported from Elgin, Scotland

    @rusper_worthing @plusnethelp Where in the country are you based? I know of at least 2 other people in IV30 using plusnet with the same issue as me

  • Fionamarie22 Fiona Smith (@Fionamarie22) reported from Elgin, Scotland

    Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬

  • relyian joe angel (@relyian) reported from Thomshill, Scotland

    Plusnet are so bad they won’t even give out an email address. #badcustomerservice

  • KirstyBulloch Kirsty Bulloch (@KirstyBulloch) reported from Elgin, Scotland

    @Plusnet cannot wait until my contract runs out - by far the worst wi-fi service EVER 😡

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Henry55 Don Quilter (@Henry55) reported

    @Plusnet Having trouble getting phone/Internet working. Tried week to get Plusnet to sort it out. Started contract last week, engineer called last Friday (open reach). No phone or Internet yet. Waited in 3 days for someone to arrive,after being told an engineer will call.

  • Twomey1992 James Twomey (@Twomey1992) reported

    @Plusnet your net is ****, **** *****

  • therapywithshar Sharnade #culturemindstherapy (@therapywithshar) reported

    @Plusnet the WORST broadband EVER!!

  • RaddlebarnC RaddlebarnC (@RaddlebarnC) reported

    @plusnet My broadband connection is often slow and sometimes drops out all together, I have followed all broadband troubleshooting steps and not resolved. Have done speed checks and sometimes comes back as 'very slow'. Very frustrating as need good quality video calling for work.

  • iloathebrexit David Aulton #FBPE #FBPA #GTTO #rejoin EU (@iloathebrexit) reported

    @Plusnet I need help. I was promised a broadband connection on 11 may. On Friday I was promised it would be connected on Monday. Same Tuesday, same Wednesday. What is going on?

  • Bash_luiz Ash (@Bash_luiz) reported

    @mattyboii90 @Plusnet Bro. It’s not even had a chance to go down 😭

  • mariagoodwin93 Flufferlina (@mariagoodwin93) reported

    @Plusnet Hi are there any issues with connection in the NR30 area? Since approx 11am my internet has been on and off more times than I care to mention... its happen twice in the last 5 mins!

  • tracebicyturner Tracy Antonio MIAB cert.acc. (@tracebicyturner) reported

    @Plusnet You got to laugh. You’re increasing my internet price yet I get a poor service. Then tell me you have a deal. I look at the deal and it’s £7 MORE than I’m paying now. What a joke!!!!

  • CPrincess2709 kirsty bailey (@CPrincess2709) reported

    @Plusnet When it was installed (as a brand new line) by bt it always had interference. They said it was a problem with the distribution box. That it had been fixed. Some days it is crystal clear. Some days it is not. It was installed not long before I signed the initial Contract

  • Penmans_Lens Lauren Penman (@Penmans_Lens) reported

    @Plusnet Hi there, having trouble with my internet connection in Newtownabbey. It has been going down intermittently for two days - is this a known problem or is there anything that can be done?