Plusnet Outage Report in Thomshill, Moray, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Thomshill, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (7%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Thomshill, Moray, Scotland
The most recent Plusnet outage reports came from the following cities: Forres.
| City | Problem Type | Report Time |
|---|---|---|
 Forres |
Internet | |
| Elgin |
Internet | |
| Aberlour |
Internet | |
| Elgin |
Internet | |
| Elgin |
Internet | |
| Elgin |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Thomshill, Scotland
Latest outage, problems and issue reports in Thomshill and nearby locations:
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joe angel
(@relyian) reported
from
Thomshill, Scotland
Plusnet are so bad they won’t even give out an email address. #badcustomerservice
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Fiona Smith
(@Fionamarie22) reported
from
Elgin, Scotland
Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Hancox
(@hancoxrg) reported
@Goldilox1969 @Plusnet Plusnet is crap thats why. Mines been like it for two years, no apology, no refund and I'm off to BT. They aren't interested in customers or the service they provide. Crap company, Crap servoce, crap broadband.
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Richard Hancox
(@hancoxrg) reported
@audra_painter @Plusnet Don't go with them, broadband appaling, no customer service and no refund for lost service. Pull out while you can, they are crap.
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Phil Howard
(@Gadgetoid) reported
@paulmutton @Plusnet Yes they would. Though if you need help sending them an A2 letter on plywood they seem very receptive to those...
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WookeySal
(@SalWookey) reported
@Plusnet What your doing for this customer is cancelling her home move a day before it's due having confirmed its going ahead fine just 3 days ago. I work from home and you are messing with my livelihood. Had really poor service, genuinely cried.
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Paul Mutton
(@paulmutton) reported
@Gadgetoid @Plusnet Fortunately it is not my model of router but another customer's. They used to be so much better than this, including proactively getting in touch when I found a vuln in another company's router years ago when they realised theirs might have similar firmware (it did).
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Vincent
(@pttvl) reported
@Plusnet absolutely shocking service since we've moved house. Not one thing has gone right, and still have the gall to quote me a cancellation cost. You might have good customer service, but your actual service is god-awful, I would no longer recommend you to anyone
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Paul Mutton
(@paulmutton) reported
So I have 100% found a vulnerability in the current firmware of this router, but Plusnet support keeps refusing to arrange any contact with their security team (been trying since Weds last week!). Come on @Plusnet, this is kind of urgent and serious - would you rather I give up?
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Angharad Parry
(@parry_angharad) reported
@Plusnet @plusnethelp Please respond to the DMs I have sent as we want to get this issue resolved asap. Can't get through to helpline.
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Matthew Senior
(@lampiemagic) reported
@plusnethelp @Plusnet @WhichUK I'm copying which into this thread to show why plusnet don't deserve any customer service awards. They just don't reply to anything.
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Neil Payne
(@Neilsy76Payne) reported
@plusnethelp Hi Plusnet. My elderly mother is having nothing but problems trying to close her account with you after a year of shockingly bad service. She cannot chat to you online and cannot email you as these services are down. I would appreciate a call to try and sort this out