Plusnet Outage Report in Thomshill, Moray, Scotland

Problems in the last 24 hours in Thomshill, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (68%)
• Wi-fi (14%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Thomshill, Scotland

Latest outage, problems and issue reports in Thomshill and nearby locations:

• 
  joe angel (@relyian) reported 40 minutes ago from Thomshill, Scotland

  Plusnet are so bad they won’t even give out an email address. #badcustomerservice

• 
  Kirsty Bulloch (@KirstyBulloch) reported 44 minutes ago from Elgin, Scotland

  @Plusnet cannot wait until my contract runs out - by far the worst wi-fi service EVER 😡

• 
  Fiona Smith (@Fionamarie22) reported 53 minutes ago from Elgin, Scotland

  Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Signorina LuceDelSole ☀️ (@LittleMisCheery) reported 5 minutes ago

  Well @Plusnet All I can say is what a disaster!Sending an outstanding balance to debt collectors when I phoned twice to pay!Now OVER a month after raising a complaint,they send me an email to say it’s resolved without even contacting me 😳 Time to contact @financialombuds

• 
  Suzy Richards 🇪🇺 (@serichards) reported 5 minutes ago

  @Plusnet Hi. It’s exactly the same as it’s been for weeks and weeks. No signal or 1 bar. Took 5 goes to even make a call at all and it was hard to hear the other person. Phone has been updated and rebooted anyway and it’s no better.

• 
  Nordiczoom (@nordiczoom) reported 12 minutes ago

  @Plusnet try getting an email address for customer contacts. A phone number only for a company that provides internet. 👎#On hold forever.

• 
  Filipino Chino (@filipino_chino) reported 13 minutes ago

  @Plusnet think your email times are off slighty - just got an email 4 min ago about playing "THAT'LL BREW", login to find "Our competition is now closed."

• 
  Verity Ⓥ 💙 #PlanetOverProfit #BLM 🏳️‍🌈🇪🇺 (@veritysmart) reported 21 minutes ago

  @Plusnet Can someone please activate my SIM as agreed in DMs. I am disabled and have been left without a network all day! I’ve already been made to jump hoops and hurdles. This is getting ridiculous how hard you make it for disabled customers. Too many barriers!

• 
  Chloe Prytherch (@Tikilemon91) reported 21 minutes ago

  @Kranitoko I’ve been with plusnet for nearly 2 years without any issues. The one I did have was solved the same day without any fuss

• 
  Beccy Dresden (@dresdeb) reported 26 minutes ago

  @andrewmk Yeah... I have to say though, so far the @Plusnet support staff are the nicest I've dealt with, so that's something. But in an ideal world of ICT, you'd never actually have to speak to them!

• 
  Verity Ⓥ 💙 #PlanetOverProfit #BLM 🏳️‍🌈🇪🇺 (@veritysmart) reported 26 minutes ago

  @Plusnet Can someone please activate my SIM as agreed in DMs. I am disabled and have been left without a network all day! I’ve already been made to jump hoops and hurdles. This is getting ridiculous how hard you make it for disabled customers. Too many barriers!

• 
  McGeorgeOfTheJungle (@McGeorgeOfTheJ1) reported 27 minutes ago

  @Plusnet Another month and more problems apart from the usual random resets by the hub, blocked packets constantly forcing speeds down to absolute rubbish levels. Hope you have a different type of hub, cause this hub is absolutely old rubbish.

• 
  Suzy Richards 🇪🇺 (@serichards) reported 27 minutes ago

  @Plusnet Status says they’ve recently fixed an issue but they haven’t. Tried to report via EE Fault reporting tool but it won’t accept it as my number is not showing as an EE number. Call quality and signal is still hopeless, even outside in farm shop car park.