Plusnet Outage Report in Thomshill, Moray, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Thomshill, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Thomshill, Scotland
Latest outage, problems and issue reports in Thomshill and nearby locations:
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Fiona Smith
(@Fionamarie22) reported
from
Elgin, Scotland
Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬
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Kirsty Bulloch
(@KirstyBulloch) reported
from
Elgin, Scotland
@Plusnet cannot wait until my contract runs out - by far the worst wi-fi service EVER 😡
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joe angel
(@relyian) reported
from
Thomshill, Scotland
Plusnet are so bad they won’t even give out an email address. #badcustomerservice
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Nabs
(@bilies) reported
from
Elgin, Scotland
@rusper_worthing @plusnethelp Where in the country are you based? I know of at least 2 other people in IV30 using plusnet with the same issue as me
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Daley Parking
(@daley_parking) reported
@Plusnet so ordered a new service from you. You “forgot” to order broadband and you “forgot” to transfer my old phone number. This is basic stuff. Now having to go back to Virgin to extend my bb cover otherwise I will be without service. What a gr8 start as a new customer.
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Get Vaccinated, you selfish ********.
(@strudders2112) reported
Whhaaa “we’re not throttling you.” whhaaa “it’s as fast as your line can support” bollocks, here is my old speed tests. Whhaaa “we have your port set to 80.” sticks at 59.99 MBS.. plugs in new talktalk router.. 65 MBS... yeah I did Do my CCNA you know... fu plusnet..
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Dutton
(@dutton_craig) reported
@plusnethelp @Plusnet moved home 2 weeks ago and ever since, my wifi is constantly dropping out. Tried the instructions to change the channels etc but same issue. Terrible service considering I had to pay +£100 to move and your next suggestion was paying for a new router.
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Piers (Ali) Barber
(@logicmonkey0) reported
30 minute support call to @Plusnet cost me over 20 quid Bye bye Plusnet
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Taz
(@TAZakaT_I) reported
@KathOnReception no service 😖😖 more chance of getting better service from Plusnet in rural areas than this midfield
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Elf & Stacy
(@Elf_X_Stacy) reported
@Plusnet I have been waiting on the phone for over 30 mins, need to cancel my account, how do i do this without calling in ? Thank you
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Tom
(@TomWinchester92) reported
@plusnethelp Hello, I can't access a specific WordPress website on my home wi-fi. I've spoken to the WordPress host and they say it's not a problem on their end, so I think Plusnet might be blocking access. Can you help?
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Joe Slack
(@jslack3) reported
@Plusnet Your wifi is a joke. Asking me for my password again. Saying it’s wrong when it’s right. This is the second router I’ve had and same issue. What you going to do to sort this time?
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The Absinthe Affair & Steampunk 2021
(@AbsintheAffair) reported
@plusnethelp Been talking with support & service @Plusnet actually can provide don’t come close to con job advertised to new fixed term customers! Moving to other supplier asap - In meantime will have to use mobile as hotspot as 4-5 times faster than You ! Will keep posting to warn others! 🤬
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Deborah J
(@Isolde1231) reported
@MrsTWymer @virginmedia I confronted my provider with the fact I could go elsewhere and they dropped my bill accordingly. Plusnet via John Lewis/Waitrose. Excellent customer service and good speed in leafy Finstock