Plusnet

Plusnet Outage Report in Thomshill, Moray, Scotland

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thomshill, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thomshill, Moray, Scotland 01/22/2026 23:10

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Thomshill, Scotland

Latest outage, problems and issue reports in Thomshill and nearby locations:

  • Fionamarie22 Fiona Smith (@Fionamarie22) reported from Elgin, Scotland

    Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬

  • KirstyBulloch Kirsty Bulloch (@KirstyBulloch) reported from Elgin, Scotland

    @Plusnet cannot wait until my contract runs out - by far the worst wi-fi service EVER 😡

  • bilies Nabs (@bilies) reported from Elgin, Scotland

    @rusper_worthing @plusnethelp Where in the country are you based? I know of at least 2 other people in IV30 using plusnet with the same issue as me

  • relyian joe angel (@relyian) reported from Thomshill, Scotland

    Plusnet are so bad they won’t even give out an email address. #badcustomerservice

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TwinkleToesHS TwinkleToesHS (@TwinkleToesHS) reported

    @plusnethelp or when plusnet and myself jointly terminated to join bt within the 14 days of service start and was still billed?

  • YesTom Yes Tom (@YesTom) reported

    @RachaelParkman @plusnethelp @Plusnet I’ve had talk talk since, no issues!

  • piping_stevie Stephen Russell (@piping_stevie) reported

    @plusnethelp Adam, have tried multiple attempts to “boost” the WiFi, with and without Plusnet’s “help”. All results end in the same unreliable WiFi, which is useless for working from home.

  • PickettSimon836 Simon Pickett (@PickettSimon836) reported

    @plusnethelp - I signed up to the Plusnet Unlimited Fibre Extra in March with a £75 reward card. I hadn't received this yet - can you help?

  • rr123xx Gary (@rr123xx) reported

    @MarcAllera I’ve just joined @Plusnet and I now have no internet. Your advisors promised my broadband could take up to midnight to work. Still nothing!!!! What the hell are you running there? Despite calling twice today nobody offered to log a complaint either!!!!!!!!!

  • Bexdora A Rabbit of Negative Euphoria (@Bexdora) reported

    @slightly76 @Plusnet That's exactly it. I don't want to be mad at the customer services people I speak to because it's not their fault, individually, & I've been that side of the call before, but at the same time...GAH. Thank you!

  • signoramac Simona McKenzie #BbB (@signoramac) reported

    @Plusnet Today in day 4 of no coverage for mobile network in our area with poor updates and no idea when the fault will be dealt with. Please contact @EE as you use their network to ensure you are informed of the issue and can contact your customers. Thank you

  • RachaelParkman Rachael Parkman (@RachaelParkman) reported

    30 minutes and counting to get online for work because @Plusnet @plusnethelp can’t provide a service. If I can’t work today I lose today’s salary. Will you be reimbursing me?

  • rr123xx Gary (@rr123xx) reported

    @plusnethelp @Slingy68 @Plusnet are absolutely shocking. First day with them today and no internet all day. Unable for us to work from home. Shambolic service.

  • carusmike less using censorsite (@carusmike) reported

    @LewisCl39174554 @Plusnet Blue light at night , SERIOUSLY BAD