Plusnet

Plusnet Outage Report in Thomshill, Moray, Scotland

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thomshill, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thomshill, Moray, Scotland 12/08/2025 22:30

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Thomshill, Scotland

Latest outage, problems and issue reports in Thomshill and nearby locations:

  • bilies Nabs (@bilies) reported from Elgin, Scotland

    @rusper_worthing @plusnethelp Where in the country are you based? I know of at least 2 other people in IV30 using plusnet with the same issue as me

  • KirstyBulloch Kirsty Bulloch (@KirstyBulloch) reported from Elgin, Scotland

    @Plusnet cannot wait until my contract runs out - by far the worst wi-fi service EVER 😡

  • Fionamarie22 Fiona Smith (@Fionamarie22) reported from Elgin, Scotland

    Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬

  • relyian joe angel (@relyian) reported from Thomshill, Scotland

    Plusnet are so bad they won’t even give out an email address. #badcustomerservice

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • sydneyblue77 blue bubble (@sydneyblue77) reported

    @Lentlesslypurpl @Plusnet @plusnethelp Seems plusnet realised after 24 hours the danger of having no access to emergency services via a falls detector careline pendant Now have phone line and careline ,with huge thanks to Adam at plusnet for getting that connected He has listened,and done his very best ty Adam

  • MacMcEwing Michael McEwing (@MacMcEwing) reported

    @Plusnet I've lost my broadband service in PE7 3RH again (2nd time in 2 weeks!!) followed the plusnet hub manager checks and am waiting on the phone. Is it me or a wider issue? User mcewingfamily

  • ukdavies Andy Davies (@ukdavies) reported

    @Plusnet the reliability of Plusnet is pretty poor. We seem to get outages on a fairly frequent basis.

  • chriswiinch ☁️ Chris Winch (@chriswiinch) reported

    @Plusnet @OpenreachHelp there were engineers working in our lane today and we’ve had no internet since. Any known issues in PA2 area?

  • ant1188 Anthony (@ant1188) reported

    @Plusnet Why do you shut down your help numbers when people actually want help, all the numbers on the site apart from sales are not recognised, my broadband has no connection and no one can access any help from your site

  • baylee007 faye player (@baylee007) reported

    @Plusnet I need help I have sent a private message, please can this be answered. Thanks

  • paulpagie1982 Paul Page (@paulpagie1982) reported

    @Plusnet I've been a customer since March and was promised a welcome voucher but have had no emails or anything else about this, this was a big factor in me signing up!!

  • rainbowglenscot Rainbow Glen 🌈 (@rainbowglenscot) reported

    @Plusnet I run a SME from home and have your 'superfast' business broadband. Always had good service from you until we started having issues since upgrading. Now we can't get through by phone and chat function is down. Given its a business customer, I expect better, tbh 😣

  • Paul0069739619 Paul Adams (@Paul0069739619) reported

    @Plusnet can you please tell me if there is an outage in the southeast London area, router as gone down and flashing orange. No broadband. What is happening???

  • MakepeaceAndy Andy Makepeace (@MakepeaceAndy) reported

    @Plusnet No internet in WF4. Will it be down for long??