Plusnet

Plusnet Outage Report in Thomshill, Moray, Scotland

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thomshill, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thomshill, Moray, Scotland 03/15/2026 01:45

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Thomshill, Scotland

Latest outage, problems and issue reports in Thomshill and nearby locations:

  • Fionamarie22 Fiona Smith (@Fionamarie22) reported from Elgin, Scotland

    Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬

  • relyian joe angel (@relyian) reported from Thomshill, Scotland

    Plusnet are so bad they won’t even give out an email address. #badcustomerservice

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Hindsyfella Chris Hinds (@Hindsyfella) reported

    @Plusnet Hi, I'm trying to cancel before the 14 day cooling off period. I've been on hold for close to 90 mins. Any chance I can get a call back?

  • bish_10 Neil Bishop (@bish_10) reported

    @Plusnet Still cant get through @Plusnet shocking customer service.

  • ChrisTheDJ Chris Scaryman 🇺🇦 (@ChrisTheDJ) reported

    I have been a huge Plusnet advocate over the years. Something has happened to them in the last 6 months and frankly, I wouldn't recommend them to my worst enemy. Beware - I'm now stuck in contract with these muppets. Don't make the same mistake.

  • byebyeclouds Paul Davies (@byebyeclouds) reported

    @Plusnet I was supposed to be connected Monday that didn’t happen then you changed my number then you changed it back but I still have no idea when I’m going live - your service is just awful - no internet now for 5 days and no idea when,if ever, it’s happening

  • shloveridge Sarah (@shloveridge) reported

    @Plusnet hi, my partner is trying to cancel our order as it is within the 14 days of purchase, however we cannot find anywhere online to cancel. We waited an hour on the phone and got nowhere. Where can we cancel please?

  • ironicallyindie Nico (@ironicallyindie) reported

    @Plusnet Hi, I need some help please, I’m not sure if an engineer is actually visiting today or not, could you help me please?

  • burrowfield1974 Marc (@burrowfield1974) reported

    @Plusnet I'm having difficulty sending a complaint. It says I have 4 open questions already. I've absolutely no idea what its talking about! Please advise.

  • byebyeclouds Paul Davies (@byebyeclouds) reported

    @Plusnet I was supposed to have broadband on Monday in our new home and I still have no idea when I will be connected - Plusnet service is just awful - just getting technical speak and no answers

  • andyigclark Andy Clark (@andyigclark) reported

    @Plusnet If an engineer did come out yesterday they haven't fixed the problem. Tomorrow will be one month since I first made you aware of this problem. It is unacceptable that it hasn't been fixed.

  • crevicekid 🇪🇺 Matt Turner (@crevicekid) reported

    @Screwfix @DavidWa28957772 Still not working for me either, I'm on Plusnet. Worked fine on 4g the other day though