Plusnet

Plusnet Outage Report in Thomshill, Moray, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thomshill, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thomshill, Moray, Scotland 11/07/2024 00:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Plusnet Issues Reports Near Thomshill, Scotland

Latest outage, problems and issue reports in Thomshill and nearby locations:

  • KirstyBulloch Kirsty Bulloch (@KirstyBulloch) reported from Elgin, Scotland

    @Plusnet cannot wait until my contract runs out - by far the worst wi-fi service EVER 😡

  • Fionamarie22 Fiona Smith (@Fionamarie22) reported from Elgin, Scotland

    Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬

  • relyian joe angel (@relyian) reported from Thomshill, Scotland

    Plusnet are so bad they won’t even give out an email address. #badcustomerservice

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Agrith97 Agrith (@Agrith97) reported

    @Plusnet fix your **** network it has been two hrs

  • itsPellit John Ellis (@itsPellit) reported

    @The_Chesh_Cat @Plusnet Not until there's a full 2 days of no service IIRC

  • elliotstradling Wee Man Rhymes (@elliotstradling) reported

    @RickieTrades @Plusnet You’re doing the lord’s work big man 🙏 Plusnet customer service is always abysmal

  • izzabizzauk izza bizza (@izzabizzauk) reported

    @raty06 @Plusnet I've had a 2 hour 'lunch break' now - there's only so long we can avoid doing work! Please acknowledge the problems @Plusnet

  • blueboyf andy f (@blueboyf) reported

    @SoProJanet @Plusnet And the bots are saying everything is ok ...it's a problem internally....

  • NathanFoley82 Nathan Foley (@NathanFoley82) reported

    @Plusnet shocking customer service ....we are having some issues, and suggest you call back later hangup..... is not customer service... took you over an hour to acknowledge this though? Thanks @VOXI_UK for saving the day at least I can still send a few emails etc!

  • RealLifeAccoun1 simonthepieman (@RealLifeAccoun1) reported

    @DeliciousLegacy Yes same, no official statement from them yet, just responding to random tweets. Comms from them is poor. I accept these things happen, but being open and honest is going to make people more understanding. No excuse for poor comms #plusnet

  • AmyTurner1316 Amy Turner (@AmyTurner1316) reported

    @Plusnet do you plan on posting on your pages for customer to clearly see or no? My broadband is always disconnecting you'll be compensating people because I'm not the only one who is sick of having intermitten broadband don't get me started on the online account issues 😒

  • ozzystuh Stewart hamilton (@ozzystuh) reported

    @Plusnet That was down for nearly 2 hours - Nationwide judging from Twitter - Yet you didnt Post on Twitter and were telling 10,000's people (pointlessly) to factory reset and check their router set ups ! #Plusnetdown #plusnetup

  • SyHawkes 𝓢𝔂 #RiseAboveHate (@SyHawkes) reported

    Hi @Plusnet👋🏼 Just a quick note to let you know that your psychological games won’t work with me. Your company leaves me with no broadband service, I’ll simply cancel my service & direct debit with your pathetic company & I’ll go elsewhere. PS I can still access internet with 4G.