Plusnet

Plusnet Outage Report in Thomshill, Moray, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thomshill, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thomshill, Moray, Scotland 11/30/2025 00:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Thomshill, Scotland

Latest outage, problems and issue reports in Thomshill and nearby locations:

  • Fionamarie22 Fiona Smith (@Fionamarie22) reported from Elgin, Scotland

    Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬

  • bilies Nabs (@bilies) reported from Elgin, Scotland

    @rusper_worthing @plusnethelp Where in the country are you based? I know of at least 2 other people in IV30 using plusnet with the same issue as me

  • relyian joe angel (@relyian) reported from Thomshill, Scotland

    Plusnet are so bad they won’t even give out an email address. #badcustomerservice

  • KirstyBulloch Kirsty Bulloch (@KirstyBulloch) reported from Elgin, Scotland

    @Plusnet cannot wait until my contract runs out - by far the worst wi-fi service EVER 😡

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • etruriamice etruriamice (@etruriamice) reported

    @Plusnet hi I'm trying to cancel my mobile and none of the numbers are working...is there an email? Thanks so much

  • beth_spark Dr Elizabeth Speake (@beth_spark) reported

    @Plusnet I need to change my (first) name on my account. I phoned customer services and they say they can't help. Where can I email my deed poll/driving licence?

  • lucietun Lucie (@lucietun) reported

    @smithy1876 I had to wait a few weeks for mine but it suited me tbh as I’m off in school holidays and still have a plusnet contract. I’m really impressed I feel like it’s rare to get good service nowadays!

  • ConleyNeil Neil Conley (@ConleyNeil) reported

    @Plusnet no mobile network again, getting very frustrated. 3rd time in as many months.

  • er_coup Er...Coup (@er_coup) reported

    Shout out to Plusnet for waiving what would have been a painful termination cost after they confirmed they do not supply the street of our next house. Good customer service 👍 @Plusnet

  • SaarfLondonBird Simply Lorna (@SaarfLondonBird) reported

    @Plusnet No problem - just wanted to make sure that my phone didn't automatically connect to the "at sea" service, which is mad expensive!

  • musicologydisco Crypto enthusiast (@musicologydisco) reported

    @Plusnet No phone signal NR7 0TQ. This is a recurrent problem which has been ongoing for weeks intermittently. Whats the problem?

  • DrEuroEsqette Careful now (@DrEuroEsqette) reported

    Hey @plusnet mother has dementia, lacks capacity and is in a care home but even tho I am named on account I can't cancel it without her speaking to you on phone. Really?????

  • loobielou7 loobielou (@loobielou7) reported

    @Plusnet shocking service, despite saying it would be rectified by weds, you’re now leaving my pensioner mum without a landline till Monday. Didn’t even bother to let her know.

  • _martint81 Martin Tune (@_martint81) reported

    @Plusnet :( is there a problem in S25 (Laughton-en-le-Morthen), we have no internet at the moment :(