Plusnet Outage Report in Thomshill, Moray, Scotland
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Thomshill, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (66%)
-
Wi-fi (15%)
-
Total Blackout (13%)
-
E-mail (5%)
-
Phone (1%)
-
TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Thomshill, Scotland
Latest outage, problems and issue reports in Thomshill and nearby locations:
-
joe angel
(@relyian) reported
from
Thomshill, Scotland
Plusnet are so bad they won’t even give out an email address. #badcustomerservice
-
Fiona Smith
(@Fionamarie22) reported
from
Elgin, Scotland
Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬
-
Nabs
(@bilies) reported
from
Elgin, Scotland
@rusper_worthing @plusnethelp Where in the country are you based? I know of at least 2 other people in IV30 using plusnet with the same issue as me
-
Kirsty Bulloch
(@KirstyBulloch) reported
from
Elgin, Scotland
@Plusnet cannot wait until my contract runs out - by far the worst wi-fi service EVER 😡
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
emma powers
(@emmapowers16) reported
Does anyone else have terrible service from @Plusnet ? It seems to take forever to get a WiFi problem resolved 😔
-
𝕒𝕝𝕝𝕪
(@itisially) reported
@Plusnet can’t close account online/by email, have to call - calls but can’t pass security as no emails since I updated my contact details - no way to close my account?? Had enough problems as it is and now I can’t even leave #customerservice #internetprovider
-
TheGoodBuck
(@TheGoodestBuck) reported
Home from work. Factory reset the BT Smart hub, ran diagnostics, it says it's fine, internet unavailable. Ran the Plusnet diagnostic bot, it says the line's fine. Refreshed the connection. Done. Line is peachy it's your kit that's at fault. Did the router again. Still **** all.
-
lindsey robson
(@linzosmalingos) reported
@Plusnet Can you please provide me with an email address to send an urgent complaint? Your webpage only allows 400 words and my complaint is alot longer than that 😫
-
Sian Elin
(@SianElin_PT) reported
@MartinSLewis Sky are the worst to haggle with! I spent an hour and a half haggling with Sky, and the best they could do was £15 on top of what we were originally paying! In January Sky wanted £150 a month!! No chance! Now with Plusnet, and paying £32 a month!! Much better speed too!!
-
Holden
(@HoldenMadickie) reported
Could @Plusnet get their **** together and have consistent information across email, helpline and website? Oh and just tell me something instead of tell me to wait an hour in another ******* call. Award winning my ***.
-
jaz j
(@jjand00) reported
@Plusnet I was told adjustments were made on Saturday to improve the issue so why is it worse!!!
-
Dave Bulmer DemonTomatoDave#5138
(@DemonTomatoDave) reported
@I11tud @Plusnet Seconded, what's going on? It went down three times during a single episode of something we were trying to watch with our tv, and it was only a 23-minute episode! (Also what's that you're using to track it, I should be doing that)
-
Robbie
(@RobbieMay30) reported
Day 41 and still no service from #plusnet or #openreach . 10 missed deadlines to restore service and no explanation as to why this is taking so long. Plusnet say there’s nothing they can do and Openreach tell us to speak to plusnet. Disgraceful customer service.
-
Zoe Reilly
(@ZoeReil49563299) reported
@Plusnet I'm still having problems with Internet connection. Open reach have been working in the area and ever since Internet is intermittent. Annoying as I'm working from home.