Plusnet

Plusnet Outage Report in Thomshill, Moray, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thomshill, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thomshill, Moray, Scotland 02/10/2026 06:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Thomshill, Scotland

Latest outage, problems and issue reports in Thomshill and nearby locations:

  • relyian joe angel (@relyian) reported from Thomshill, Scotland

    Plusnet are so bad they won’t even give out an email address. #badcustomerservice

  • KirstyBulloch Kirsty Bulloch (@KirstyBulloch) reported from Elgin, Scotland

    @Plusnet cannot wait until my contract runs out - by far the worst wi-fi service EVER 😡

  • Fionamarie22 Fiona Smith (@Fionamarie22) reported from Elgin, Scotland

    Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬

  • bilies Nabs (@bilies) reported from Elgin, Scotland

    @rusper_worthing @plusnethelp Where in the country are you based? I know of at least 2 other people in IV30 using plusnet with the same issue as me

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @Phantom_Dash Thank you for getting in touch, in this case I would suggest on speaking to our Support Team to make the payment over the phone. You can reach them on 0800 432 0200. - Curtis, Plusnet Sheffield

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @LA_Manchester Hi Liam, customers can get in touch with us by calling our Support on 0800 432 0200 or by sending us a message over Social Media. - Curtis, Plusnet Sheffield

  • MrCrazyLegs1 Mr Crazy Legs (@MrCrazyLegs1) reported

    @Plusnet my monthly rental has been £23.99 for months; i have just noticed my Feb bill went upto £29.35, then March's bill has come out as £36.52. What has changed? why am i paying over £12 a month more for the same service, with no correspondence from yourselves? regards

  • calumwebb0 calum (@calumwebb0) reported

    @xoalexo @virginmedia @Plusnet Tried switching to Virgin because it's the only ISP offering more than 60Mbps in my area (which definitely isn't enough for 6 people doing online uni). Of course, they only offer 18-month contracts for anything above 100Mbps, so I'd have to cancel 6 months early for fast WIFI

  • puppimaxine lucy’s puppy !! (@puppimaxine) reported

    @THEH0TBESTIE **** the seen, WTF IS A PLUSNET

  • xoalexo Alex Manthei (@xoalexo) reported

    Shockingly poor customer service from @virginmedia. Hello, @Plusnet!

  • celestialteapot celestialteapot (@celestialteapot) reported

    @CarrieHFletcher I'm with Plusnet. No issues. I'm on a standard line and get really good speeds.

  • Alexpletives Alexisms (@Alexpletives) reported

    @lauradmcbryde @15minutegamer @virginmedia I'm with Plusnet and their customer service has always been very good.

  • _dAveFletcher_ dAve Fletcher 💙 (@_dAveFletcher_) reported

    @aliengirlludii @CarrieHFletcher Think I said that in a round-a-bout kinda way, which is why I suggested checking with BT on performance issues. I used to work for Plusnet when they were Force9 Internet, their customer service is one of best around might work better for getting things sorted if no joy from BT.

  • EllieWest11 Ellie West (@EllieWest11) reported

    @plusnethelp @Plusnet Had no broadband for over an hour... TN33 area. Making working from home tricky. Please advise. Or better still, fix it please!