Plusnet Outage Report in Thomshill, Moray, Scotland

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Thomshill, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (64%)

2. 

   Wi-fi (16%)

3. 

   Total Blackout (10%)

4. 

   E-mail (9%)

5. 

   Phone (1%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Thomshill, Scotland

Latest outage, problems and issue reports in Thomshill and nearby locations:

• Fiona Smith (@Fionamarie22) reported 2 minutes ago from Elgin, Scotland

  Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬

• Nabs (@bilies) reported 3 minutes ago from Elgin, Scotland

  @rusper_worthing @plusnethelp Where in the country are you based? I know of at least 2 other people in IV30 using plusnet with the same issue as me

• Kirsty Bulloch (@KirstyBulloch) reported 5 minutes ago from Elgin, Scotland

  @Plusnet cannot wait until my contract runs out - by far the worst wi-fi service EVER 😡

• joe angel (@relyian) reported 28 minutes ago from Thomshill, Scotland

  Plusnet are so bad they won’t even give out an email address. #badcustomerservice

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Food Man (@FoodMan_aka) reported a minute ago

  @supertanskiii What is the problem with your Plusnet router ? Have you spoken to Plusnet and asked them for a new one ? You shouldn't need to retain your existing router as a modem I'm a big fan of Draytek and Cisco routers but they can be tricky to set up as there's a LOT in there to bugger up

• Darth Rider (@DarthRider4) reported 5 minutes ago

  @Plusnet Making a call from my Plusnet mobile to a land-line, if the land line is engaged your network does not give an engaged tone it just drops the call like you had dialled an unknown number.

• Jane (@darcy2010_jane) reported 5 minutes ago

  @Plusnet regular as clockwork as it approaches my billing date my internet starts to be intermittent. Or goes down completely as it has done now. Don't tell me wiring your engineer last person to touch it. I am in credit do not need to make payment.

• MKtweet (@MSK_tweeter) reported 6 minutes ago

  @Plusnet sent 10 DMs and been hold for over 1 hr! My broadband is up and down but looks like Plusnet does not care!

• Rich Siday 🇬🇧🇮🇪🇫🇷🇪🇺 #FBPE (@R8SDY) reported 8 minutes ago

  @supertanskiii Are you still a plusnet customer?

• Clare Quarmby (@sparkeyp) reported 10 minutes ago

  @Plusnet Would appreciate some help regarding ongoing problems with internet connection please. It's inusable as is. Can you help?

• MKtweet (@MSK_tweeter) reported 15 minutes ago

  @plusnethelp sent 10 DMs and been hold for over 1 hr! My broadband is up and down but looks like Plusnet does not care!

• Ming Cheng RIBA RTPI (@ArchitectMing) reported 19 minutes ago

  @supertanskiii I have a Plusnet account and can confirm you do NOT need to use their router. You only need to know your login name & password, which they will tell you and you can use a third-party router.

• Jacqui Hemming (@Ormithologist) reported 19 minutes ago

  @Plusnet Had a message to say my emails were archived as I hadn't accessed the account in a while. I've now added my Plusnet account to my webmail server, but I'd like my emails restored. Help?

• E (@monsieurijh) reported 19 minutes ago

  @supertanskiii BT business Hub6, does 2.4ghz and 5ghz....got mine off ebay after a year of extremely bad plusnet router performance, and WOW, noticeably better in every aspect...setup instructions on plusnet forum under BT business hub👍👍