Plusnet

Plusnet Outage Report in Thomshill, Moray, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thomshill, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thomshill, Moray, Scotland 01/18/2026 11:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Thomshill, Scotland

Latest outage, problems and issue reports in Thomshill and nearby locations:

  • Fionamarie22 Fiona Smith (@Fionamarie22) reported from Elgin, Scotland

    Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬

  • KirstyBulloch Kirsty Bulloch (@KirstyBulloch) reported from Elgin, Scotland

    @Plusnet cannot wait until my contract runs out - by far the worst wi-fi service EVER 😡

  • bilies Nabs (@bilies) reported from Elgin, Scotland

    @rusper_worthing @plusnethelp Where in the country are you based? I know of at least 2 other people in IV30 using plusnet with the same issue as me

  • relyian joe angel (@relyian) reported from Thomshill, Scotland

    Plusnet are so bad they won’t even give out an email address. #badcustomerservice

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jhowze Jennifer Howze (@jhowze) reported

    @Plusnet I’m a former customer and have discovered in a move that I have 2 of your routers. Did you want them back? If so, how did I arrange for them to be picked up?

  • jhowze Jennifer Howze (@jhowze) reported

    @Plusnet I’m a former customer and have discovered in a move that I have 2 of your routers. Did you want them back? If so, how did I arrange for them to be picked up?

  • O_T_Cymru OliverTwistCymru (@O_T_Cymru) reported

    @Plusnet The problem is I’m on holiday… I’m not a happy customer…

  • jhowze Jennifer Howze (@jhowze) reported

    @Plusnet I’m a former customer and have discovered in a move that I have 2 of your routers. Did you want them back? If so, how did I arrange for them to be picked up?

  • O_T_Cymru OliverTwistCymru (@O_T_Cymru) reported

    @Plusnet The problem is I’m on holiday… I’m not a happy customer…

  • BlueLilywhite BG (@BlueLilywhite) reported

    @Plusnet My Virgin deal has ended & I’m looking at switching to Plusnet or Vodafone on 300 Mbps FTTP deals. Also need one external phone line moved ~6m & a redundant line removed. Openreach quoted ~£126. Can Plusnet include this work as part of a new-customer install in Lisburn?

  • O_T_Cymru OliverTwistCymru (@O_T_Cymru) reported

    @Plusnet The problem is I’m on holiday… I’m not a happy customer…

  • BlueLilywhite BG (@BlueLilywhite) reported

    @Plusnet My Virgin deal has ended & I’m looking at switching to Plusnet or Vodafone on 300 Mbps FTTP deals. Also need one external phone line moved ~6m & a redundant line removed. Openreach quoted ~£126. Can Plusnet include this work as part of a new-customer install in Lisburn?

  • BlueLilywhite BG (@BlueLilywhite) reported

    @Plusnet My Virgin deal has ended & I’m looking at switching to Plusnet or Vodafone on 300 Mbps FTTP deals. Also need one external phone line moved ~6m & a redundant line removed. Openreach quoted ~£126. Can Plusnet include this work as part of a new-customer install in Lisburn?

  • jhowze Jennifer Howze (@jhowze) reported

    @Plusnet I’m a former customer and have discovered in a move that I have 2 of your routers. Did you want them back? If so, how did I arrange for them to be picked up?