Plusnet

Plusnet Outage Report in Thomshill, Moray, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thomshill, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thomshill, Moray, Scotland 02/05/2026 05:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Thomshill, Scotland

Latest outage, problems and issue reports in Thomshill and nearby locations:

  • Fionamarie22 Fiona Smith (@Fionamarie22) reported from Elgin, Scotland

    Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬

  • KirstyBulloch Kirsty Bulloch (@KirstyBulloch) reported from Elgin, Scotland

    @Plusnet cannot wait until my contract runs out - by far the worst wi-fi service EVER 😡

  • bilies Nabs (@bilies) reported from Elgin, Scotland

    @rusper_worthing @plusnethelp Where in the country are you based? I know of at least 2 other people in IV30 using plusnet with the same issue as me

  • relyian joe angel (@relyian) reported from Thomshill, Scotland

    Plusnet are so bad they won’t even give out an email address. #badcustomerservice

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • frank10743117 frank (@frank10743117) reported

    @Plusnet Please help I’ve been trying to get my wifi fixed for 4 months and No ones helped

  • STEVEOLUCKY7 Steveo Davies🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@STEVEOLUCKY7) reported

    @frank10743117 @Plusnet Mate I hope not . Thursday will be 2 weeks with no service and I really need it sorted. Managed another 11 minutes today before it went off

  • Greg_Wilding Greg Wilding (@Greg_Wilding) reported

    @Plusnet my broadband went down at about 3.40pm and has not come back. I've searched online and tried all the recommended fixes, but nothing is working.

  • GSCS10 GSCS (@GSCS10) reported

    @Plusnet Looks like some tickets have already been opened, no need for me to report the same issue as others.

  • scam516 Sam campbell (@scam516) reported

    @Plusnet are you guys ***************?.. threat debt collectors for a contract cancel that you did because you "broke my account".. i suggest this is sorted before i take legal action..

  • prvanlan Paula VanLaningham 💙 (@prvanlan) reported

    @Plusnet You know, it is really irritating when trying to report an issue with flickering broadband service that the default assumption from the tech team is that I’ve somehow set up the router incorrectly when it otherwise works.

  • EmZeroJayney Jayney💙 (@EmZeroJayney) reported

    @M0KPH I've just ditched EE for my mobile, same basic reason. Told them I wanted a 30 day rolling contract, and they didn't offer that. Turns out that they keep that for when people try to leave. But it's still more expensive than Plusnet. Who are also part of BT, and use EE's network.

  • Janet8uckingham Janet Buckingham (@Janet8uckingham) reported

    @Plusnet and @BTOpenreach1 I have never received such appalling service for a simple WiFi connection. Yet again I have been put off for another 24 hours. Can someone please give me a connection date. Twitter is my last resort

  • fatkev1963 FATKEV (@fatkev1963) reported

    @Plusnet @plusnethelp What an absolute Shoer of $#!£ you service is and your contact us is an absolute joke. You are the worst internet provider I have had since AOL dial up in 2000. Your service, Your broadband speed & Your phone charges. You deserve to win ROTTEN TOMATOE'S

  • danielw72123575 daniel watts (@danielw72123575) reported

    @Plusnet I've got no phone line or broadband I've waited and messaged seriously hurry up and fix this