Plusnet

Plusnet Outage Report in Thomshill, Moray, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thomshill, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thomshill, Moray, Scotland 01/07/2026 08:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Thomshill, Scotland

Latest outage, problems and issue reports in Thomshill and nearby locations:

  • Fionamarie22 Fiona Smith (@Fionamarie22) reported from Elgin, Scotland

    Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬

  • KirstyBulloch Kirsty Bulloch (@KirstyBulloch) reported from Elgin, Scotland

    @Plusnet cannot wait until my contract runs out - by far the worst wi-fi service EVER 😡

  • relyian joe angel (@relyian) reported from Thomshill, Scotland

    Plusnet are so bad they won’t even give out an email address. #badcustomerservice

  • bilies Nabs (@bilies) reported from Elgin, Scotland

    @rusper_worthing @plusnethelp Where in the country are you based? I know of at least 2 other people in IV30 using plusnet with the same issue as me

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Blackout_19 Steve (@Blackout_19) reported

    @Plusnet 4 days after my phone and broadband was supposed to switch over, and I was told the issue was with Openreach, I have now been disconnected by my current provider and you have no Sunday support. I signed with you for the good service. I've yet to have any... Help?

  • SlashWilko Trish #SocialistAF #NHS 💙🇵🇸 #GTTO #ToryScum (@SlashWilko) reported

    @ChampagneDosser Plusnet, they've been our provider for 3 years without any problems👍

  • edwardlui Edward Lui (@edwardlui) reported

    @Plusnet I’ve called in to cancel my broadband and have to pay up to certain number of weeks granted. But then I’ve got an email to say you’re taking another full months due on 7th April?! Then again on the 27th for my billing date? What the hell you charging me more? Cancel!!

  • edwardlui Edward Lui (@edwardlui) reported

    @Plusnet And I’ve already cancelled this after 9 years plus of service you’ve still tried to charge me another months use next month twice in advance! Absolute shambles.

  • PBarrett8 P Barrett (@PBarrett8) reported

    any else have issues with @Plusnet connections after 8pm, after customer services have gone home and then they get back in its all fine again. Is this part of the business model. Combined with making people run about "trouble spotting" at home when the issues are in their network

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @fleming77 Hi there. Thanks for getting in touch and sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. Chris - Leeds.

  • SlashWilko Trish #SocialistAF #NHS 💙🇵🇸 #GTTO #ToryScum (@SlashWilko) reported

    @ChampagneDosser Plusnet, they've been our provider for 3 years without any problems👍

  • MhicMhuirich RozlynMac (@MhicMhuirich) reported

    @AnnCleeves @virginmedia Wouldn’t touch BT, they’re just as bad when things aren’t right. Plusnet are pretty hot on customer service.

  • KraftyKray 🇬🇧 A PROUD BREXITEER 🇬🇧 (@KraftyKray) reported

    I can’t believe in this day and age, with cybercrime increasing, that Plusnet do NOT enable its users to forward any SPAM texts that they receive to 7726, the number used by just about EVERY other mobile network provider in the UK! Come on @Plusnet @plusnethelp get this sorted!

  • lucyyoung90 Lucy ⭐️ (@lucyyoung90) reported

    How can I contact @Plusnet to cancel my broadband order this weekend? 21 days today since I placed the order and still no internet... phone number that claims to be 7 days a week is definitely telling me they are Monday to Friday when I ring. Online chat is offline...