Plusnet

Plusnet Outage Report in Thomshill, Moray, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thomshill, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thomshill, Moray, Scotland 01/12/2026 03:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Thomshill, Scotland

Latest outage, problems and issue reports in Thomshill and nearby locations:

  • Fionamarie22 Fiona Smith (@Fionamarie22) reported from Elgin, Scotland

    Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬

  • bilies Nabs (@bilies) reported from Elgin, Scotland

    @rusper_worthing @plusnethelp Where in the country are you based? I know of at least 2 other people in IV30 using plusnet with the same issue as me

  • KirstyBulloch Kirsty Bulloch (@KirstyBulloch) reported from Elgin, Scotland

    @Plusnet cannot wait until my contract runs out - by far the worst wi-fi service EVER 😡

  • relyian joe angel (@relyian) reported from Thomshill, Scotland

    Plusnet are so bad they won’t even give out an email address. #badcustomerservice

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ChloeRaccoon Chloe Raccoon (@ChloeRaccoon) reported

    @Nicole_Dennett @Plusnet It didn't show them anyway, Ticket said "major outage" status said "no faults nationwide" and the search system said there were no faults in the last 30 days of any kind, which is a lie. Esp when you can look at the OR fault reports via @zeninternet's status page...

  • Marcie_Hatter Ruth Moss (@Marcie_Hatter) reported

    On top of all the nonsense with ovo energy, we just upgraded @Plusnet to get better internet (because it kept cutting out, and my eldest is doing his GCSEs this academic year so needs that not to happen)… and guess what? It’s still crap.

  • Floatymcfloater Buy High. Sell Low. (@Floatymcfloater) reported

    @Johnboy82903002 @andie1105 What are you talking about standard TV needs Sky or BT? You need a cheap WiFi package like Plusnet to stream without a TV licence or a Freesat box to get live TV. You can also get most live TV over the internet anyway. If very hard up then cancel the TV licence.

  • AnandRai Anda (@AnandRai) reported

    @Plusnet I've got issue with my internet and it's been confirmed no line issues and it's most likely the router. I've been advised I would have to pay for that new router? Is this correct?

  • mdfdvntrs Modified Ventures (@mdfdvntrs) reported

    @lipmarty75 @Plusnet @plusnet are scammers/bottom feeders; they promise to provide service on obsolete lines that other providers won't touch, fail to provide service (or lousy), string you along beyond the 14-day legal grace period with promises to fix and then charge you a £200 cancellation fee.

  • mdfdvntrs Modified Ventures (@mdfdvntrs) reported

    @tccounselling @Plusnet @plusnet will keep taking money out of your account as long as they can find an excuse. If you try to cancel, their "retention department" will give you the runaround and make your life miserable. Remove your direct debit at your bank before you do anything else.

  • ChloeRaccoon Chloe Raccoon (@ChloeRaccoon) reported

    @Plusnet Nice fix on the status page! The SSL cert has been revoked so no one can access it. Interesting way to do it, esp as there's a link on the plus net home page directly to it that now just errors out. Really professional!

  • PrinceofKrull Europe Who (@PrinceofKrull) reported

    @Plusnet Hi there. I called to cancel the BT Sport app a few weeks ago but you’ve cancelled my BT sport on sky too! - This wasn't what was agreed - would you fix it please?

  • tccounselling Tracy Carter (@tccounselling) reported

    @Plusnet HI there my contract runs out in 2.11.22. Do I need to cancel giving notice or does it automatically cease in 2.11.22.

  • sean_mvm MacCárthaigh #FBPE #MVM 🇪🇺🇮🇪🇬🇧🏳️‍🌈🏴🌹 (@sean_mvm) reported from Urmston, England

    @SkyHelpTeam It's done. I'm now a customer of @Plusnet