Plusnet

Plusnet Outage Report in Thomshill, Moray, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thomshill, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thomshill, Moray, Scotland 02/17/2026 10:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Thomshill, Scotland

Latest outage, problems and issue reports in Thomshill and nearby locations:

  • relyian joe angel (@relyian) reported from Thomshill, Scotland

    Plusnet are so bad they won’t even give out an email address. #badcustomerservice

  • Fionamarie22 Fiona Smith (@Fionamarie22) reported from Elgin, Scotland

    Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬

  • KirstyBulloch Kirsty Bulloch (@KirstyBulloch) reported from Elgin, Scotland

    @Plusnet cannot wait until my contract runs out - by far the worst wi-fi service EVER 😡

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • cmclean_cm Charlotte McLean (@cmclean_cm) reported

    @Plusnet Hey Plusnet, is there a fault up in my area? I’ve no coverage at all and usually the signal is good (AB21 0JZ) … cheers

  • Sian_L_S Siân (@Sian_L_S) reported

    @Plusnet terrible speeds. Constantly losing connection. Really sick of this. Tried to call you and the number listed online says not in service?! Can you please arrange for someone to contact me back. Paying for broadband and using mobile data to send this! Frustrating.

  • smsburn Simon Burn (@smsburn) reported

    @Plusnet I would like to report a landline problem. No dial tone for more than a week. 01908565552. No mobile phone signal either but that is another provider. Contact us by visit, VoIP or Twitter. Thank you.

  • AliceMerray Alison 🌈 ❄🇪🇺 ⚫ (@AliceMerray) reported

    @Plusnet I had no wifi - no light for it. Tried several of your steps, in end factory reset. No 3 green lights but wifi light is red. Help?

  • HannahPilbeam Hannah Pilbeam (@HannahPilbeam) reported

    @Plusnet please help!! I've had a total mobile blackout since this morning, no signal or data. I can't make any calls and I need my device for work and personal use!

  • yoginisyoga Yoginis Yoga Training Ltd (@yoginisyoga) reported

    @Plusnet Now I'm on my 5th day, it's finally recognised my phone and is working but a bit poor service

  • David_Aspinall David Aspinall (@David_Aspinall) reported

    @lickle_monster @EE Plusnet (same network) also on and off this afternoon in Oldham

  • DanielJDrever Daniel J Drever (@DanielJDrever) reported

    @Plusnet my broadband contract is close to running out and will charge double I'd be interested in staying as a customer on a different tariff however the account is still under my former flatmates name which I am registered as a 3rd party for. What can you do to help with this?

  • IanIreland Ian Ireland (@IanIreland) reported

    @Plusnet I usually get between 65 and 70 download. Today it is down to between 45 and 48. BD20 5. Is there a problem?

  • cammsuckks camm on eileen (@cammsuckks) reported

    @Plusnet hi, yes i’ve already rang a few months back to tel you that it’s not a troubleshooting problem and we’ve tried many times to troubleshoot and it gets us nowhere