Plusnet

Plusnet Outage Report in Thomshill, Moray, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thomshill, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thomshill, Moray, Scotland 01/27/2026 17:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Thomshill, Scotland

Latest outage, problems and issue reports in Thomshill and nearby locations:

  • relyian joe angel (@relyian) reported from Thomshill, Scotland

    Plusnet are so bad they won’t even give out an email address. #badcustomerservice

  • Fionamarie22 Fiona Smith (@Fionamarie22) reported from Elgin, Scotland

    Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • joe_ave Average joe (@joe_ave) reported

    @Plusnet switched mobile to you , asked to port my number but my contract and confirmation email does not have my ported number mentioned ? Help please ?

  • Plusnet Plusnet (@Plusnet) reported

    @Shadowdragonica Hi Elyse, I'm very sorry about this! I've looking into this issue for you and sent you an email confirming what action I've taken. Just let me know if you need anything else! - Cal, Plusnet Leeds

  • MissHoggMods Miss H (@MissHoggMods) reported

    @Plusnet hi, brand new customer now waited more than 3 days for SIM to arrive & number has already been ported over. Unable to make or receive any phone calls atm which poses a HUGE problem for me - not least, I can't call you to speak to someone to resolve the issue! Help plz.

  • ChrisJames452 Chris James (@ChrisJames452) reported

    @Plusnet what a shocking company you are after being passed from pillar to post most of the afternoon without getting my problem resolved you're charging me for a service I've not even received shocking avoid this shocking company fuming

  • Plusnet Plusnet (@Plusnet) reported

    @C27035136Cook I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • Lagertha763AD Lagertha (@Lagertha763AD) reported

    Just got an email from @Plusnet increasing bill in line with CPI plus 3.9%. Nowt like kicking customers when they're down eh? Greedy bastards 🤬🤬

  • SPGPrescot Ste G (@SPGPrescot) reported

    @ThingsByNik Plusnet only use the same cables as BT, Sky etc as opposed to Virgin who have their own network. In my experience you’ll get a better value all in package with Sky.

  • Grumpyduck Chris (@Grumpyduck) reported

    @BlondieRodge I changed my broadband supplier to Plusnet in order to get a much cheaper access to BTSport. Owned by BT, Plusnet were £20 cheaper per month than BT themselves.! Only trouble is my 18 months is up on April .

  • ChrisJames452 Chris James (@ChrisJames452) reported

    @Plusnet what a shocking company you are after being passed from pillar to post most of the afternoon without getting my problem resolved you're charging me for a service I've not even received shocking avoid this shocking company fuming

  • Plusnet Plusnet (@Plusnet) reported

    @HyperOpus I'm sorry to hear about the problems you are experiencing. i have sent some checks to you via email which may help identify the issue. If the problem persists after the checks have been completed, please let us know and we will investigate further. Dylan Plusnet Sheffield.