Plusnet

Plusnet Outage Report in Thomshill, Moray, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thomshill, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thomshill, Moray, Scotland 02/04/2026 16:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Thomshill, Scotland

Latest outage, problems and issue reports in Thomshill and nearby locations:

  • relyian joe angel (@relyian) reported from Thomshill, Scotland

    Plusnet are so bad they won’t even give out an email address. #badcustomerservice

  • Fionamarie22 Fiona Smith (@Fionamarie22) reported from Elgin, Scotland

    Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • upvotesocial UpVote (@upvotesocial) reported

    @Plusnet I'm trying to get in touch with someone urgently regarding our internet service.

  • Plusnet Plusnet (@Plusnet) reported

    @JoeBMahon Hi Joe. We certainly do want you to get a call back. If the complaint is being looked at with our team, they may need more time to have a look. If you do need an update before they call, they are always available on 0330 1239 123 if it is Plusnet or 150 if it is EE.

  • Innercitygarden Chris Blythe (@Innercitygarden) reported

    @Plusnet your customer service is an absolute joke

  • DerylLynn DerylLynn on stranger’s island (@DerylLynn) reported

    @Clearthought65 I had nothing but trouble with open reach and plusnet , I have no regrets

  • reverendnagro rev (@reverendnagro) reported

    @Plusnet called to cancel broadband (cant cancel on your website). Waited 18 mins then call cut off. Need another way to initiate cease process please.

  • marklpotts Herr Markle Potz (@marklpotts) reported

    I shall soon finally be free of @Plusnet I have hated every single moment of being a customer of theirs.

  • paulolly10 fluffybull69 (@paulolly10) reported

    @fawanews so wen i type your name in..... i'm led to plusnet my service provider

  • Plusnet Plusnet (@Plusnet) reported

    @signoralbertoli Hi. Thanks for flagging. The account is a scam account attempting to impersonate Plusnet customer care. We've now flagged and reported the account. If any further accounts attempt to reach out to you, please ignore and block them. This is our only account.

  • JoeBMahon Joe Mahon (@JoeBMahon) reported

    @Plusnet Someone was going to call me to discuss becoming a customer. I wanted to wait a day to give EE a chance but the man I spoke to did not call me at the time that we arranged and booked. I would have taken the service and joined plusnet, but have just signed in with Sky.

  • HarryZiman Harry Ziman (@HarryZiman) reported

    @DerylLynn Is it plusnet or openreach that is letting you down?