Plusnet Outage Report in Thomshill, Moray, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Thomshill, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Thomshill, Scotland
Latest outage, problems and issue reports in Thomshill and nearby locations:
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Kirsty Bulloch
(@KirstyBulloch) reported
from
Elgin, Scotland
@Plusnet cannot wait until my contract runs out - by far the worst wi-fi service EVER 😡
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Fiona Smith
(@Fionamarie22) reported
from
Elgin, Scotland
Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬
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joe angel
(@relyian) reported
from
Thomshill, Scotland
Plusnet are so bad they won’t even give out an email address. #badcustomerservice
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Hannah Oldfield
(@hanoldfield) reported
@Plusnet hey, we waited all day for an engineer not to come. Since been told we don’t need one to connect us up. Going round in circles on the phone. Can you help please?
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Tangible Punks
(@TangiblePunks) reported
@MarkR35197214 @Plusnet Just phoned them, major outage- not expected to be resolved until tomorrow midnight 😬
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Tash Ings 🏴
(@Tash1ngs) reported
@Plusnet Hi. Tweeted your other help page last night. My WiFi dropped out constantly. I've had no connection since 6pm yesterday evening. Can somebody assist with that please
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PJN
(@pj_neris) reported
BTW I’m not a BT customer nor I downloaded Zoho Assist-Customer app from AppStore. I am with @Plusnet who may wish to look into this. @plusnethelp
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Andy Pimlott
(@anyone4pimms) reported
@Plusnet is it possible to upgrade the Plusnet Hub One as the WiFi range is poor in my house
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Howard Fisher
(@sciolisthjf) reported
@Plusnet I'd prefer to write an email to your appropriate complaints team. I tried tweeting you about another matter and after two days I have had no response. So it's clear you don't do customer support here. Please provide the complaints email address as I just asked.
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Rebecca Tope
(@RebeccaTope) reported
@Plusnet It's on again now, albeit terribly slow. My problem is that contacting you relies on driving to a friend's house when I can manage it - which is not always easy. For the moment we'd better leave it. Raising a ticket is never much fun.
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Howard Fisher
(@sciolisthjf) reported
@Plusnet Do you have an email address to which i can send a formal complaint about an incident regarding your service?
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Plusnet
(@Plusnet) reported
@ejames500 Hi Elle, I'm sorry to hear you're having trouble replying to the email we sent. If you can look at the contents of the email, there should be a specific link which takes you to the open ticket on your account, where you can leave your replies. -Tony Plusnet Sheffield
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Rebecca 💙
(@Mojomarm) reported
@Plusnet Hello - router unable to connect to broadband for almost an hour. Have done tests and nothing worked so submitted support request online. How long til someone gets in touch as I have an online meeting later I need to attend?