Plusnet

Plusnet Outage Report in Thomshill, Moray, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thomshill, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thomshill, Moray, Scotland 01/26/2026 20:50

January 26: Problems at Plusnet

Plusnet is having issues since 01:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Thomshill, Scotland

Latest outage, problems and issue reports in Thomshill and nearby locations:

  • Fionamarie22 Fiona Smith (@Fionamarie22) reported from Elgin, Scotland

    Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬

  • relyian joe angel (@relyian) reported from Thomshill, Scotland

    Plusnet are so bad they won’t even give out an email address. #badcustomerservice

  • KirstyBulloch Kirsty Bulloch (@KirstyBulloch) reported from Elgin, Scotland

    @Plusnet cannot wait until my contract runs out - by far the worst wi-fi service EVER 😡

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • tan_stevens Tan Stevens (@tan_stevens) reported

    @Plusnet what's going on guys? Internet down in #Wrexham...

  • ZoeWestermanBLB Zoë Westerman 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ZoeWestermanBLB) reported

    @Plusnet Cutting people off and not allowing them to talk to someone about the fact there is no internet is not great customer service. #iexpectedbetter

  • matthewgoodin Matthew Goodin (@matthewgoodin) reported

    @JoeTyePR @Plusnet Down in Christchurch for last 20 minutes

  • MauroZiguli M Littlechat (@MauroZiguli) reported

    @Plusnet my internet is not working since 10.20 am. Something going on Reading area? It was working early this morning. Can see the network available, blue light, but can't connect. Tried turning off/on, reset button and nothing is working. Help please, thanks

  • pfrr Paulo Ferreira 🇵🇹🇪🇺 (@pfrr) reported

    @Plusnet my Internet broadband connection died 20 minutes ago. Is your service running without hiccups?

  • oldyouso Aaron (@oldyouso) reported

    Just adding to the @plusnet outage mentions, Rochdale area 😔

  • terrapinspocket John Otto 🐢 (@terrapinspocket) reported

    @Plusnet national outage by the looks of it and you've not posted any information or responding to tweets?

  • Oxigin Ryan (@Oxigin) reported

    @AndehX @Plusnet Ah cheers. I had looked earlier and no one had reported any issues so assumed it was me...I guess not!

  • Coops19891 Coops (@Coops19891) reported from West Bromwich, England

    Yeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.

  • jammasterjay84 Jamie (@jammasterjay84) reported

    @Plusnet Any news on the network outage that seems to be pretty major please?