Plusnet Outage Report in Thomshill, Moray, Scotland

Problems in the last 24 hours in Thomshill, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (8%)
• TV (1%)
• Phone (1%)

Community Discussion

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Plusnet Issues Reports Near Thomshill, Scotland

Latest outage, problems and issue reports in Thomshill and nearby locations:

• 
  Kirsty Bulloch (@KirstyBulloch) reported 10 minutes ago from Elgin, Scotland

  @Plusnet cannot wait until my contract runs out - by far the worst wi-fi service EVER 😡

• 
  Nabs (@bilies) reported 15 minutes ago from Elgin, Scotland

  @rusper_worthing @plusnethelp Where in the country are you based? I know of at least 2 other people in IV30 using plusnet with the same issue as me

• 
  Fiona Smith (@Fionamarie22) reported 31 minutes ago from Elgin, Scotland

  Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬

• 
  joe angel (@relyian) reported 56 minutes ago from Thomshill, Scotland

  Plusnet are so bad they won’t even give out an email address. #badcustomerservice

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Badley ⚽️ (@chrisbadley) reported 6 minutes ago

  @Plusnet @lezmar63 Just give him a ******* router ffs, hes been a customer for 4 years, why do companies do this?! He could easily just **** you off on a months notice and then come back as a new customer if he wanted to be an arse.

• 
  Neil (@Mr_neil_c) reported 13 minutes ago from Dudley, England

  @virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)

• 
  Neil Parry (@gromit77) reported 13 minutes ago

  @Plusnet Been with you for years, biggest issue is "authentication errors" devices getting kicked off. Had it loads a while back, then it stopped now its happening again. If I'm not changing any setting & the errors goes away for months & then returns surely that suggests its your end?

• 
  Leah Marie (@LeahButterflies) reported 13 minutes ago

  @Plusnet I rarely have signal to recieve calls in my home on my mobile. I can often make calls. Is this an issue that is going to be ongoing?

• 
  Becky Rose Carver (@_thecompassrose) reported 14 minutes ago

  Is this the same for all service providers now? @UswitchUK @Plusnet @virginmedia

• 
  Greg Morland (@morlando_bloom) reported 20 minutes ago

  @Plusnet Hi, we are switching broadband supplier from Plusnet to Vodafone, starting from Nov 5th. Do we need to cancel our Plusnet deal or will Vodafone do this themselves?

• 
  Plusnet (@Plusnet) reported 23 minutes ago

  @Woodsider8 Hi there, we're not aware of anything but I'm really sorry about the issue and please send us a DM with your address and the mobile numbers and we'll be able to check further for you. - Adam - Plusnet Sheffield

• 
  Beccy Dresden (@dresdeb) reported 23 minutes ago

  @Plusnet Plus, as I keep explaining, the speed alone isn't the problem, it's the fact that in a matter of minutes it can vary from below 5Mbps to over 50! I just want, need and expect a consistent service, as I've had from all previous ISPs.

• 
  Beccy Dresden (@dresdeb) reported 24 minutes ago

  @Plusnet Hi Jess, you're at least the third member of your team to ask this! We seem to be at an impasse because I don't think it's reasonable to expect me to use a wired connection (it's not the 90s!), but you guys refuse to acknowledge there's an issue if I only use WiFi.

• 
  🌟Sharon Watling🌟 (@sfwatling) reported 26 minutes ago

  @Plusnet are you having issues with your customer service phone lines? Call drops after 2 rings and I have tried different numbers