Plusnet outages and service status in Thomshill, Scotland

Problems in the last 24 hours in Thomshill, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Thomshill, Scotland

Latest outage, problems and issue reports in Thomshill and nearby locations:

• 
  Fiona Smith (@Fionamarie22) reported 4 minutes ago from Elgin, Scotland

  Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬

• 
  joe angel (@relyian) reported 6 minutes ago from Thomshill, Scotland

  Plusnet are so bad they won’t even give out an email address. #badcustomerservice

• 
  Kirsty Bulloch (@KirstyBulloch) reported 33 minutes ago from Elgin, Scotland

  @Plusnet cannot wait until my contract runs out - by far the worst wi-fi service EVER 😡

• 
  Nabs (@bilies) reported 36 minutes ago from Elgin, Scotland

  @rusper_worthing @plusnethelp Where in the country are you based? I know of at least 2 other people in IV30 using plusnet with the same issue as me

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GlutenFreeReviews (@GlutenReviews) reported 6 minutes ago

  @Plusnet is your text service not working, trying to report slow connection buty message is failing to send to you.

• 
  Alan (@metalheed) reported 6 minutes ago

  @Plusnet engineer just finished installing full fibre. How long until service is on?

• 
  Jude A (@Jaddle) reported 7 minutes ago

  If you want to know why the UK is draining down the plughole it is encapsulated in this: our internet is rubbish. Plusnet suggested full fibre. 2 months later we still don't have it. It's going to take 3 companies & 4 visits to get it installed. Time, cost, inefficiency. UK 2026

• 
  Gina (@BlondeTalksSkin) reported 9 minutes ago

  @Plusnet making it way too difficult to cancel broadband. No option to do it online so forced to call with mad wait times to get through. Even tried their 'Additional support form' online and it just took my back to my account. Great support for vulnerable customers that 👍🏼

• 
  alyson (@AlysonAjm) reported 9 minutes ago

  @Plusnet plusnet keeps going down - what going on?

• 
  Dean (@xdean2) reported 19 minutes ago

  @Plusnet looking to change broadband providers from BT but read somewhere that if you try just get routed back to see the expensive option trying to get away from. Can you confirm can swap to plusnet as new customer with new customer pricing from BT?

• 
  Ben (@B_R_G11) reported 21 minutes ago

  @MikeyCleave @Plusnet When I talked to plusnet about this they always said that there was no problem but I couldn’t talk to openreach directly even though they weren’t solving the problem. After weeks of waiting I ended up with a faster speed with Virgin at a cheaper price.

• 
  Brenda Charlton (@brenda_charlton) reported 22 minutes ago

  @Plusnet I have logged into my account but unable to find out how to get help with my query,do I need to find a technician as I’m 82 years old and not really tech. Savvy

• 
  DaftApeth 🐦 🕊️ (@madanna69) reported 24 minutes ago

  @AlexanderGaeta6 @Plusnet it's been bad for us most of the 22 months we've been with them. switching in april - not worth the effort keep complaining

• 
  Charlotte (@bagpussforeva) reported 27 minutes ago

  @Plusnet thank you for sending me a text at 9am confirming my service has returned yet here I am at 2pm still waiting