Plusnet

Plusnet Outage Report in Thomshill, Moray, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thomshill, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thomshill, Moray, Scotland 12/25/2025 16:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Thomshill, Scotland

Latest outage, problems and issue reports in Thomshill and nearby locations:

  • KirstyBulloch Kirsty Bulloch (@KirstyBulloch) reported from Elgin, Scotland

    @Plusnet cannot wait until my contract runs out - by far the worst wi-fi service EVER 😡

  • Fionamarie22 Fiona Smith (@Fionamarie22) reported from Elgin, Scotland

    Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬

  • relyian joe angel (@relyian) reported from Thomshill, Scotland

    Plusnet are so bad they won’t even give out an email address. #badcustomerservice

  • bilies Nabs (@bilies) reported from Elgin, Scotland

    @rusper_worthing @plusnethelp Where in the country are you based? I know of at least 2 other people in IV30 using plusnet with the same issue as me

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • VAVelocity Naomi Campbell (@VAVelocity) reported

    @plusnethelp Been charged for a call to another PlusNet customer, can you let me know how I can get a refund? Thanks.

  • nonny853735 rhiannon jones (@nonny853735) reported from Pontypool, Wales

    @Plusnet worst internet provider of all time goes to Plusnet never have I dealt with such incompetent idiots

  • JohnRob77422864 John Robertson (@JohnRob77422864) reported

    @steveclark1955 @plusnethelp @Plusnet Not good at all Steve. No way to treat a customer. Change your supplier to a reliable service.

  • joy__miriam Joy (@joy__miriam) reported

    @Plusnet No you're not. I had to increase broadband in April at start of pandemic because couldn't get through to tech support and speed had plummeted. Now being charged early exit fee to leave after over five years. Will never return.

  • nonny853735 rhiannon jones (@nonny853735) reported from Pontypool, Wales

    @Plusnet just because we asked to speak with the ***** grinder instead of the monkey we were cut off. Rude.

  • wilsonabs Abs Wilson (@wilsonabs) reported

    @Plusnet my router appears to have given up overnight (power light not even on) - have checked power etc. Think it needs replaced? Any help appreciated, I have sent a DM

  • robjohnsinfo Rob Johns (@robjohnsinfo) reported

    My #plusnet broadband is down today. All lights are on but devices kept hanging. Hopeless trying to contact anyone by phone - kept on hold subjected to endless, mind numbing Christmas music. Very poor customer service. What to do? 🤔 @plusnethelp

  • theodore_bagwe Theodore Bagwell (@theodore_bagwe) reported

    @Plusnet There are people like me up and down the country that cannot get online because of your dreadful service

  • EidotheaKnows Alicia Walton (@EidotheaKnows) reported

    @plusnethelp @Plusnet why are you charging me more and more each month (upwards of £40) for internet that does not work! I am an NHS worker with 4 kids who have to stay home #help

  • AJWombat78 AJ (@AJWombat78) reported

    To clarify, Plusnet have not let me down. @openreach @OpenreachHelp have let me down. Not fulfilled work, not returned calls, not attended arranged appointment s and not explained anything.