Plusnet Outage Report in Thomshill, Moray, Scotland

Problems in the last 24 hours in Thomshill, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (68%)
• Wi-fi (15%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Thomshill, Scotland

Latest outage, problems and issue reports in Thomshill and nearby locations:

• 
  joe angel (@relyian) reported 3 minutes ago from Thomshill, Scotland

  Plusnet are so bad they won’t even give out an email address. #badcustomerservice

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TIFO5I (@TIFO5I) reported 8 minutes ago

  @Plusnet Yes. But I'm at wrk today until 8pm. Busy is a good thing, but not at a customer service expense.

• 
  Emma Chaplin💙 (@MsEmmaChaplin) reported 9 minutes ago

  So @Plusnet have shoved a 9% increase in my "fixed price" broadband fee for a pretty poor service. Then failed to call me back about it as promised. Who is better these days?

• 
  Barryb (@Barrybs1) reported 12 minutes ago

  @BTGroup any chance you could sort my porting issue with Plusnet? 9 days, no calls, texts, data, nothing. I've written to Mr Jansen but maybe you could sort it.

• 
  Plusnet (@Plusnet) reported 17 minutes ago

  @BennyHawes Hi Benny, these emails are automated and are there to ensure you don't go over your allotted mailbox capacity. If you're having trouble with deleting mail through Webmail, you can always set up an email client and delete mail through this instead. -Tony Plusnet Sheffield

• 
  Annabel Bates (@Annabelbates) reported 25 minutes ago

  @plusnet, you’ve been taking money from us for almost a year despite us trying to cancel the account. You’ve just sorted out our refund, but have said you’re not able to offer interest on the amount nor any sort of apology gift for your mistake. Please can you explain?

• 
  Lana_B (@Lana_B89) reported 35 minutes ago

  @Plusnet absolutely beyond disappointed switching to you. Broadband is shocking but stuck in contract. Switched mobile SIM too with the deal stating I'd get a reward card that's never arrived despite me chasing it with customer service. 10/10 do not recommend

• 
  Denise 'Checo' Pope (@LaPope79) reported 35 minutes ago

  @Plusnet Thanks for the response. Do you think it's fair to charge a customer of over 11 years such a high early termination fee? Leaves a very bad taste to be honest. Certainly wont be returning to Plusnet ever, or recommending you as I once did.

• 
  S. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇨🇾 (@Farno38) reported 35 minutes ago

  @Plusnet just had my bill and it's over double what it should be. Been waiting on the phone for over 30 minutes. This isn't like your customer service! You ok?

• 
  Lincoln Ram (@LN6_RamsFan) reported 39 minutes ago

  @Plusnet why has my bill increased by £5? You did something similar in July ‘21 and then it went back down. I don’t have time to call as working but this seems the best way to get you attention @Ofcom #plusnet #overcharged #everypennycounts

• 
  𝕘𝕞_𝕟𝕒𝕞𝕖𝕝𝕖𝕤𝕤 (@gm_nameless) reported 40 minutes ago

  @Plusnet It's a shame they don't offer fibre in my area, yet my neighbor's a few doors down are on full fibre. Cables are literally outside my house. Also, support ends 8pm. Not great if you need a problem fixing.