Plusnet

Plusnet Outage Report in Thomshill, Moray, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thomshill, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thomshill, Moray, Scotland 03/31/2026 21:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Plusnet Issues Reports Near Thomshill, Scotland

Latest outage, problems and issue reports in Thomshill and nearby locations:

  • Fionamarie22 Fiona Smith (@Fionamarie22) reported from Elgin, Scotland

    Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬

  • KirstyBulloch Kirsty Bulloch (@KirstyBulloch) reported from Elgin, Scotland

    @Plusnet cannot wait until my contract runs out - by far the worst wi-fi service EVER 😡

  • relyian joe angel (@relyian) reported from Thomshill, Scotland

    Plusnet are so bad they won’t even give out an email address. #badcustomerservice

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • veryoldbilly Bill Swan (@veryoldbilly) reported

    @Plusnet Can I please DM you regarding two problems with my a/c?

  • MarcSchmitz18 Marc Schmitz (@MarcSchmitz18) reported

    @Plusnet when will the Internet be back up? I’ve seen lots of people with the same problem today so I’m not the only one. Any updates would be appreciated

  • Joshua39154635 General Kenobi (@Joshua39154635) reported

    @Plusnet Could you help me find out how much the early cancellation fee would be for my account

  • Crinutza16 Crina Slavitescu (@Crinutza16) reported

    @Plusnet Hi,I recently joined plusnet but I have problems with my broadband, the speed is slow. I should get 45.9 Mbps minimum speed guaranteed but my speed isn't even reaching 30 Mbps.I tried the connections I changed the main socket still the same. Can you help me please. Thank you.

  • Plusnet Plusnet (@Plusnet) reported

    @frances_moira Hi Moira, I'm really sorry to hear about the issues you have outlined above. I've looked into the account and sent an email regarding this, the open complaint has also been escalated into my personal pool to try and reach a resolution. - Curtis, Plusnet Sheffield

  • londontaxitx4 londontaxitx4 (@londontaxitx4) reported

    @Lionel49 @Plusnet Yesterday 5ish crashed still not fixed phone line down too

  • Plusnet Plusnet (@Plusnet) reported

    @MarcSchmitz18 Your service isn't down at the moment from what we can see Marc - there have been two router restarts today but these look to have been done manually. What kind of issue is it that you're seeing on your side? - Jess, Plusnet Leeds 🌻

  • RebeccaBusiness Rebecca-Elaine (@RebeccaBusiness) reported

    @Plusnet hi my internet is down, tried rebooting and configuring online but no luck. Can you fix it ASAP please

  • vonRunte 𝙁𝙧𝙞𝙩𝙯 𝙫𝙤𝙣 𝙍𝙪𝙣𝙩𝙚 ⚜️ フリッツ先生 (@vonRunte) reported

    @Plusnet Hi @plusnet - I come with a problem this time. The same Sarah Clifford told me if I wanted to cancel it mid contract I wouldn't have to pay the full contract, just a fixed fee. Now that I'm done with that rental house you're charging me almost £200? What's up?

  • afreakstorm Mark Stevens (@afreakstorm) reported

    @Plusnet you've disabled my current SIM but my new SIM hasn't arrived yet! I can't call customer services or anyone for that matter. Help?