Plusnet

Plusnet Outage Report in Thomshill, Moray, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thomshill, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thomshill, Moray, Scotland 02/08/2026 04:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Thomshill, Scotland

Latest outage, problems and issue reports in Thomshill and nearby locations:

  • relyian joe angel (@relyian) reported from Thomshill, Scotland

    Plusnet are so bad they won’t even give out an email address. #badcustomerservice

  • Fionamarie22 Fiona Smith (@Fionamarie22) reported from Elgin, Scotland

    Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬

  • bilies Nabs (@bilies) reported from Elgin, Scotland

    @rusper_worthing @plusnethelp Where in the country are you based? I know of at least 2 other people in IV30 using plusnet with the same issue as me

  • KirstyBulloch Kirsty Bulloch (@KirstyBulloch) reported from Elgin, Scotland

    @Plusnet cannot wait until my contract runs out - by far the worst wi-fi service EVER 😡

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • wilsonsan89 Lee Naylor (@wilsonsan89) reported

    @Plusnet I cannot wait for contract to finish so I can get better broadband I've rang your company so much since I got it about poor speeds and it keeps happening I would rather be with someone who actually delivers the download and upload speed that I pay for #absoluterubbish

  • ShoezooN14 gerard owen (@ShoezooN14) reported

    It’s Saturday and once again @VirginMedia is down in EN4 moved from #sky as that was bad but now every Saturday having problems. Lucky at work have #Plusnet no problems.

  • disneyflamingo Portia (@disneyflamingo) reported

    @Plusnet Our WiFi signal is really poor. If we connect our phones to the WiFi while streaming something on Netflix or Amazon prime it will start buffering constantly. We have unlimited fibre extra so should be able to handle this. What can be done to get it working correctly?

  • StevenB48053410 Steven Barrett (@StevenB48053410) reported

    @Plusnet @MoneyTelegraph After 10days Plusnet still cannot retrieve a phone call proving they told me I didn't have to pay cancellation charges. I have a letter from the Head of Customer Services stating same. Plusnet uses threat of debt collection agencies to cover own mistakes.

  • MoustacheMaster Michael Fidel-Baboon (@MoustacheMaster) reported

    @Plusnet Anoush, I think you are doing too many hours. You need some help.

  • Plusnet Plusnet (@Plusnet) reported

    @Richard61144992 Hi Richard, I'm sorry to see that's an issue. Could you get back to us with your username or the land line number please so we can take a look into it for you? - Adam - Plusnet Sheffield

  • FierceIslands FierceIslands #TransLivesMatter (@FierceIslands) reported

    @CCriadoPerez @bt_uk BT are terrible & always have been as far as internet is concerned. Virgin are greedy & deceitful. Most of the others are forced to use BTs infrastructure. The best I've found seem to be Zen or PlusNet. Good luck.

  • _fr0d0_ fr0d0 (@_fr0d0_) reported

    @plusnet my fibre broadband is constantly dropping out. It's driving me nuts. 5 minutes every now and then. Please help.

  • zoezoe24445845 mom x♡x (acc hacked) (@zoezoe24445845) reported

    plusnet outage wifis sabotaged unable to use internet. message centre not responding phone lines are blocked to customer services help please plusnet

  • Tom_Wilz Tom Wills (@Tom_Wilz) reported

    @Ghostess_Leanne I've been with plusnet for 2.5 years, never been a problem with internet, video calls, streaming HD and UHD tv.. and only £24 👍