Plusnet

Plusnet Outage Report in Thomshill, Moray, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thomshill, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thomshill, Moray, Scotland 02/18/2026 11:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Thomshill, Scotland

Latest outage, problems and issue reports in Thomshill and nearby locations:

  • relyian joe angel (@relyian) reported from Thomshill, Scotland

    Plusnet are so bad they won’t even give out an email address. #badcustomerservice

  • Fionamarie22 Fiona Smith (@Fionamarie22) reported from Elgin, Scotland

    Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬

  • KirstyBulloch Kirsty Bulloch (@KirstyBulloch) reported from Elgin, Scotland

    @Plusnet cannot wait until my contract runs out - by far the worst wi-fi service EVER 😡

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AndyYates33 ⚫️ Andy (@AndyYates33) reported

    @Plusnet Question 230114929 - been waiting for someone to contact me but saw that ticket was closed. Why? Problem of connection drops still occurring daily. Reopen ticket and provide support please.

  • Plusnet Plusnet (@Plusnet) reported

    @mattybicky Hi, I hope that went to plan for you! Please do get back to us with your username if not or if there's anything else we can help with though. Sorry for the delayed response too by the way, we've been much busier than expected over social media. - Adam - Plusnet Sheffield

  • anandrewstory Andronicus (@anandrewstory) reported

    @Plusnet help I have had practically no mobile coverage today in TN3 0AY

  • nickjowen Nick Owen (@nickjowen) reported

    @Plusnet Is there a customer service today,as the telephones aren't being covered?

  • tps2203 TP Sheridan (@tps2203) reported

    @Plusnet is there any news on Internet access which has been down since 11 a.m. today. Derby DE21.

  • Sportywagon Andy The Tivvy Oak Handyman 🇺🇦🇬🇧🇪🇺 (@Sportywagon) reported

    Are @Plusnet mobile ever going to do WiFi calling? It's now a massive problem for me not having it. Don't want to move providers but will have to very soon if they are not going to sort this. Pretty much everyone else provides it now. #wificalling

  • Plusnet Plusnet (@Plusnet) reported

    @StuartFletcher_ Hi Stuart, Happy New Year too you, thanks for reaching out to us with this. I'm sorry your having issues with your broadband. I don't like to hear of a customer having a bad time. Could you DM me your Plusnet username so I can have a look at your account? -Mike.P Sheffield

  • craigcrowton Craig Crowton (@craigcrowton) reported

    @Buster_comedy @Plusnet @TalkTalk I will be on the hunt tomorrow as I hate paying for a service that doesn’t deliver. Hope your ok pal and that you have had a good Christmas and New Year.

  • tamikonatsu NuttyNatsu (@tamikonatsu) reported

    @Plusnet once again dealing with disconnect after disconnect. Engineer gets sent out, it's fine for 2 or 3 months and process is then repeated. Clearly nothing is actually being done to solve the underlying issue.

  • slohfaith Sandra O'Hagan (@slohfaith) reported

    @Plusnet Just had shocking customer service. Internet down 3 times in a month including now. Have to wait 3 days for engineer but thats my problem. Wow! Bad attitude, too. I work in customer service. Very disappointed.