Plusnet

Plusnet Outage Report in Thomshill, Moray, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thomshill, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thomshill, Moray, Scotland 12/27/2025 16:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Thomshill, Scotland

Latest outage, problems and issue reports in Thomshill and nearby locations:

  • Fionamarie22 Fiona Smith (@Fionamarie22) reported from Elgin, Scotland

    Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬

  • relyian joe angel (@relyian) reported from Thomshill, Scotland

    Plusnet are so bad they won’t even give out an email address. #badcustomerservice

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • kennethwilsonuk Kenneth (@kennethwilsonuk) reported

    @ParisZarcilla @Plusnet Oh gods what awful treatment..

  • spacepods Kevin Vedmore (@spacepods) reported from Newtown and Llanllwchaiarn, Wales

    @Plusnet with the known issue with the Hub One, why are you still offering the router without informing customers that 5 GHz is an issue, and has been for 12+ months?

  • daveglass1 dave glass 🧠💙£££✈️ (@daveglass1) reported

    So @WeAreOpenreach @OpenreachHelp Cant go inside homes now to complete promised upgrades etc. I got 2 days notice. Total disgrace and the poor callhandlers at @plusnet and the rest are getting all the groans. Total disgrace!

  • HeeryJulie Jules H (@HeeryJulie) reported

    @poppy_bean @Plusnet I had same problem for several weeks. Plusnet - this really needs sorting asap as we are now in need of Internet more now as doing home schooling during the day 🙈#despair#

  • Busymummy5kids maria turner (@Busymummy5kids) reported

    Pay for another line to be put into our home yet still @Plusnet @PlusnetOfficial no reliable service sick of calling you internet gets better for two days then back the square 1!!!

  • YijArt YijArt (@YijArt) reported

    I sent you a message @plusnethelp. The broadband has been constantly disconnecting since signing up with Plusnet, the last few days have been really bad. It may come as a shock, but some of us are needing to work at home and need stable connection.

  • hancoxrg Richard Hancox (@hancoxrg) reported

    @Plusnet 2/2 as I pay my bill in advance you will owe me + the crap broadband and customer service. Shite company, shite service. #plusnet_are_crap

  • YijArt YijArt (@YijArt) reported

    @NorthallertonBN @Plusnet @MartinSLewis Absolute joke of a broandband service.

  • LukeBingham11 Luke Bingham (@LukeBingham11) reported

    @Plusnet hey plus net your WiFi broadband absolutely sucks do it right next time

  • jwelf Jo Welford (@jwelf) reported

    How do @Plusnet keep being rated highly on customer service. Rang to change provider on 4/1, persuaded me to upgrade to fibre with them as will be sorted in less than 2 weeks - faster than changing. Agreed as need this quick for work. 2 weeks later, now delayed by 2 more weeks.