Plusnet

Plusnet Outage Report in Thomshill, Moray, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thomshill, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thomshill, Moray, Scotland 12/02/2025 06:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Thomshill, Scotland

Latest outage, problems and issue reports in Thomshill and nearby locations:

  • Fionamarie22 Fiona Smith (@Fionamarie22) reported from Elgin, Scotland

    Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬

  • KirstyBulloch Kirsty Bulloch (@KirstyBulloch) reported from Elgin, Scotland

    @Plusnet cannot wait until my contract runs out - by far the worst wi-fi service EVER 😡

  • relyian joe angel (@relyian) reported from Thomshill, Scotland

    Plusnet are so bad they won’t even give out an email address. #badcustomerservice

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • sciolisthjf Howard Fisher (@sciolisthjf) reported

    @Plusnet Do you have an email address to which i can send a formal complaint about an incident regarding your service?

  • Yerdunson Brandon (@Yerdunson) reported

    @Plusnet Is there an outage on the Phone Lines in Leicester cant seem to call anyone from a Landline?

  • hepponstall_g Gavin Hepponstall (@hepponstall_g) reported

    @Plusnet terrible wait time 3wks+ to obtain a new connection from plusnet. Stay away from "the best customer service provider" You will not receive your internet even after chasing every freaking day. They will put your issue on hold and off hold without taking action. STAY AWAY!

  • anyone4pimms Andy Pimlott (@anyone4pimms) reported

    @Plusnet is it possible to upgrade the Plusnet Hub One as the WiFi range is poor in my house

  • Mojomarm Rebecca 💙 (@Mojomarm) reported

    @Plusnet Hello - router unable to connect to broadband for almost an hour. Have done tests and nothing worked so submitted support request online. How long til someone gets in touch as I have an online meeting later I need to attend?

  • Driifty_ Driifty_ (@Driifty_) reported

    @Plusnet I did dm and got hit with yet another auto message … 4+ hours without internet.. finally got onto ur live chat via my phone on the website for another auto message service to find all phone lines shut at 8pm!

  • paulinedbrown4 Pauline Brown (@paulinedbrown4) reported

    Is anyone's Plusnet down?

  • kizamilovemail specimen♡girl (@kizamilovemail) reported

    hey @O2 i think you might want to sort out the amount of number spoofing scams on your network bc ive just had to explain to a confused man that no, my sister didn't phone you plusnet never did this to me

  • windmillmind Anna Mayhew (@windmillmind) reported

    @Plusnet serious issues with my router and v important day of zoom, how am I supposed to contact you? Your chat function isnt online and your helpline number "has not been recognised. Please let me know how, because this is ridiculous.

  • AndyCrossley13 Andy Crossley (@AndyCrossley13) reported

    @Plusnet I have a metronet email account which you provide through your webmail portal, I have not received any emails in the last 4 days even though I know some have been sent to me. How can I resolve this issue.