Plusnet

Plusnet Outage Report in Thomshill, Moray, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thomshill, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thomshill, Moray, Scotland 12/04/2025 04:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Thomshill, Scotland

Latest outage, problems and issue reports in Thomshill and nearby locations:

  • relyian joe angel (@relyian) reported from Thomshill, Scotland

    Plusnet are so bad they won’t even give out an email address. #badcustomerservice

  • Fionamarie22 Fiona Smith (@Fionamarie22) reported from Elgin, Scotland

    Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬

  • KirstyBulloch Kirsty Bulloch (@KirstyBulloch) reported from Elgin, Scotland

    @Plusnet cannot wait until my contract runs out - by far the worst wi-fi service EVER 😡

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AliceMerray Alison 🌈 ❄🇪🇺 ⚫ (@AliceMerray) reported

    @Plusnet I had no wifi - no light for it. Tried several of your steps, in end factory reset. No 3 green lights but wifi light is red. Help?

  • David_Aspinall David Aspinall (@David_Aspinall) reported

    @lickle_monster @EE Plusnet (same network) also on and off this afternoon in Oldham

  • Plusnet Plusnet (@Plusnet) reported

    @yoginisyoga Hi there. I'm so sorry for the delay in getting back to you and that your mobile data isn't working whilst you're abroad - I can imagine that this is a pain! Which country are you in at the moment and are you getting any service at all? Regards, Emily Plusnet Leeds

  • HannahPilbeam Hannah Pilbeam (@HannahPilbeam) reported

    @Plusnet please help!! I've had a total mobile blackout since this morning, no signal or data. I can't make any calls and I need my device for work and personal use!

  • Catherine_Muw Catherine (@Catherine_Muw) reported

    @Plusnet Signed up for Plusnet mobile and provided PAC. Sim received yesterday. Email today that it’s activated. Still on old network. Can’t login to Plusnet Mobile online using my mobile number and the email address you used for the confirmation. Can you sort this please?

  • DanielJDrever Daniel J Drever (@DanielJDrever) reported

    @Plusnet my broadband contract is close to running out and will charge double I'd be interested in staying as a customer on a different tariff however the account is still under my former flatmates name which I am registered as a 3rd party for. What can you do to help with this?

  • KesSmith1 Kes Smith 🇺🇦 (@KesSmith1) reported

    @Plusnet what's wrong with broadband in AB12? My broadband has been on and off since 11am. I've reset the modem router a couple of times which did not fix things.

  • RuthEllershaw RoofyToofy💙 (@RuthEllershaw) reported

    @Sandbach Happy 2 help. U helped me when you were our local AM in Denbigh. I'd been affected by the St Asaph floods. I fled my house in the clothes I stood up in. No ID. You helped sort out my broadband, when Plusnet were grossly difficult, so i could get my life sorted again. So gratefulx

  • roxy86new roxy86 (@roxy86new) reported

    @Plusnet why have I had trouble trying to speak to customer service for the past few days not impressed bill price increased no notification can not even get hold of anyone

  • Toonarmy19771 Andy McLaren (@Toonarmy19771) reported

    @Plusnet you're mobile network is down will I be compensated?