Plusnet outages and service status in Thomshill, Scotland

Problems in the last 24 hours in Thomshill, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Thomshill, Scotland

Latest outage, problems and issue reports in Thomshill and nearby locations:

• 
  joe angel (@relyian) reported 15 minutes ago from Thomshill, Scotland

  Plusnet are so bad they won’t even give out an email address. #badcustomerservice

• 
  Fiona Smith (@Fionamarie22) reported 38 minutes ago from Elgin, Scotland

  Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬

• 
  Kirsty Bulloch (@KirstyBulloch) reported 54 minutes ago from Elgin, Scotland

  @Plusnet cannot wait until my contract runs out - by far the worst wi-fi service EVER 😡

• 
  Nabs (@bilies) reported 57 minutes ago from Elgin, Scotland

  @rusper_worthing @plusnethelp Where in the country are you based? I know of at least 2 other people in IV30 using plusnet with the same issue as me

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jude A (@Jaddle) reported 7 minutes ago

  If you want to know why the UK is draining down the plughole it is encapsulated in this: our internet is rubbish. Plusnet suggested full fibre. 2 months later we still don't have it. It's going to take 3 companies & 4 visits to get it installed. Time, cost, inefficiency. UK 2026

• 
  Hazzy (@HazzyG123) reported 14 minutes ago

  @Plusnet My service is activated, it was sorted Tuesday this week.

• 
  R&T #RejoinEU (@RTM_26) reported 15 minutes ago

  @Plusnet Hi, I need an answer concerning my account which is up for renewal shortly and I can’t find it online and I’m not waiting half an hour for someone to answer the phone. Can you help?

• 
  Verified Jedi (@LoZeno) reported 16 minutes ago

  I swear, having to deal with @WeAreOpenreach and @Plusnet bouncing me back and forth just to have my fibre order, WHICH I PLACED IN FEBRUARY, fulfilled before MAY, is a layer of customer service hell I did not need. Openreach is organised with the sole purpose of making it..

• 
  Noah Santoni (@TheArk_Master) reported 17 minutes ago

  @otahouri @Plusnet Damn bro 😨🫣

• 
  Brenda Charlton (@brenda_charlton) reported 18 minutes ago

  @Plusnet I have logged into my account but unable to find out how to get help with my query,do I need to find a technician as I’m 82 years old and not really tech. Savvy

• 
  Timulo (@Timulo) reported 18 minutes ago

  @Plusnet Spoke to 2 this morning. Sorry you're 5 days late, our system says no We sent email, fact you didn't receive not our problem. Why would I not claim if I knew how? I'd understand if I was months over but 5 days! Customer service....hmmmmm

• 
  Ben (@B_R_G11) reported 19 minutes ago

  @MikeyCleave @Plusnet When I talked to plusnet about this they always said that there was no problem but I couldn’t talk to openreach directly even though they weren’t solving the problem. After weeks of waiting I ended up with a faster speed with Virgin at a cheaper price.

• 
  Hector Cassels (@herbaalhector) reported 20 minutes ago

  @Plusnet Your broadband is down in the Edinburgh area. I hope you are working on this. Expect a phone call soon

• 
  Dean (@xdean2) reported 21 minutes ago

  @Plusnet looking to change broadband providers from BT but read somewhere that if you try just get routed back to see the expensive option trying to get away from. Can you confirm can swap to plusnet as new customer with new customer pricing from BT?