Plusnet

Plusnet Outage Report in Thomshill, Moray, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thomshill, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thomshill, Moray, Scotland 12/29/2025 10:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Thomshill, Scotland

Latest outage, problems and issue reports in Thomshill and nearby locations:

  • Fionamarie22 Fiona Smith (@Fionamarie22) reported from Elgin, Scotland

    Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬

  • relyian joe angel (@relyian) reported from Thomshill, Scotland

    Plusnet are so bad they won’t even give out an email address. #badcustomerservice

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Lizzyr59 Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England

    @Plusnet Outage in Newcastle? No broadband since 8pm

  • alihare9 Ali Hare (@alihare9) reported

    Hi @Plusnet, we have been waiting in all afternoon (our scheduled appointment date) for an engineer to install our new phone service. They haven't turned up and we haven't had any communication from plusnet. Can you help please?

  • MrStardust50 Alvin #VoteAnyoneButLibLabConGreen (@MrStardust50) reported

    @Plusnet Plusnet's 2023 resolution is to screw their customers even harder !!!

  • SalnPage Sal Page 🎶🏊‍♀️📖 (@SalnPage) reported

    Today : A few more boxes from the shed in the recycling. Doing boxes here too! Zumba Gold & Seated Zumba Gold & cycling there & back. Sunny & 1% rain. Call plusnet to cancel phone for The House. Bath, reading, ukulele.

  • Samshapter Sam Shapter (@Samshapter) reported

    @Plusnet we moved in to our new home on the 1st September and still no internet!! Groundsmen came and laid a new fibre line but didn’t use any protection around the cable so the cable was broken. 4 months have gone by and nothing!! Very disappointing 👎🏻

  • LuvDup LuvDup🔔🔚 (@LuvDup) reported

    @Plusnet such a shame you don't treat your staff like you do your customers. Conning people to join Early Life.

  • DavinaNanaDee Davina Martin (@DavinaNanaDee) reported

    @OpenreachHelp No I reported it on Wednesday and have rung plusnet multiple times, been given lots of fix by times which haven’t happened and they are saying open reach have a hardware issue with part on order. I’m assuming at the exchange.

  • MSmithsonPB Mike Smithson (@MSmithsonPB) reported

    My broadband provider @Plusnet tells me that my service won't be fixed until 6pm on Wednesday. This is rubbish and looks set to cause me and no doubt many other customers huge problems.

  • gilbeynut James Frankland (@gilbeynut) reported

    @plusnet appears to be a mobile outage in TR11. So mobile network for the past few hours.

  • alihare9 Ali Hare (@alihare9) reported

    @Plusnet we've now had an email (not acknowledging yesterday's missed appointment) but giving us a new appointment date that we're unable to do and threatning a £65 charge if the property is inaccessible. You're not off to a very good start for customer service.