Plusnet outages and service status in Thomshill, Scotland

Problems in the last 24 hours in Thomshill, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Thomshill, Scotland

Latest outage, problems and issue reports in Thomshill and nearby locations:

• 
  Kirsty Bulloch (@KirstyBulloch) reported 7 minutes ago from Elgin, Scotland

  @Plusnet cannot wait until my contract runs out - by far the worst wi-fi service EVER 😡

• 
  Fiona Smith (@Fionamarie22) reported 20 minutes ago from Elgin, Scotland

  Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬

• 
  joe angel (@relyian) reported 33 minutes ago from Thomshill, Scotland

  Plusnet are so bad they won’t even give out an email address. #badcustomerservice

• 
  Nabs (@bilies) reported 55 minutes ago from Elgin, Scotland

  @rusper_worthing @plusnethelp Where in the country are you based? I know of at least 2 other people in IV30 using plusnet with the same issue as me

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Louise Edwards (@LouiseE53079472) reported 4 minutes ago

  @Plusnet I want to know why my restrictions haven't been lifted on my Broadband wifi. I paid nearly £50 yesterday for a service I'm not getting.

• 
  Freedom Valley (@VRvalley) reported 4 minutes ago

  @AlisonMLees @Plusnet Plusnet have broken the terms of your contract. Ofcom rules state that if a provider makes a change to your contract that is of "material detriment" (meaning it makes you worse off), they must allow you to leave the contract early without paying a cancellation fee.

• 
  Dan (@villanews11) reported 6 minutes ago

  @bt_uk how do I cancel my contract as I dont want to renew due to plusnet doing it cheaper

• 
  Carl Fandidango (@ComTekMan) reported 7 minutes ago

  @CommsOmbudsman Elderly vulnerable customer (80s, health issues) left without reliable phone for weeks due to failed BB migration. Plusnet initiated transfer to EE, OR install failed, EE cancelled order despite OR advice to proceed when ready. Repeated faults even after "repair".

• 
  SteveHooker (also bluesky) 🇪🇺🔶 #FBPE 💙 #FBPA (@Steve_Hooker) reported 8 minutes ago

  If you have a problem with the installation done by OpenReach or their contractor. @Plusnet apparently cannot contact anyone on the installation side! So any problem with a Plusnet installation you are screwed.

• 
  Dan (@DJisatwit) reported 12 minutes ago

  @Plusnet why is your website so slow all the time? Everything else works fine

• 
  Craig Jump (@Craig_Jump) reported 14 minutes ago

  How is reporting a line fault for an elderly, vulnerable neighbour a GDPR issue ?, Plusnet refused to take the number and log a fault due to GDPR, I was not asking for any personal info.. just wanted them to log a fault #bonkers #nocommonsense @Plusnet

• 
  Stephen Mullan (@Stephen_73) reported 15 minutes ago

  @Plusnet are there problems with webmail? Getting IMAP errors since 2pm

• 
  Alison Lees (@AlisonMLees) reported 16 minutes ago

  @Plusnet Why should I phone? The last time I phoned, I got someone who didn't know anything and wouldn't help. It's quite simple. If you email me, I should be able to email you back.

• 
  BSox T (@BsoxT52516) reported 17 minutes ago

  @MrNickKnowles @SkyUK @skytv Get Plusnet - part of bt - so problems dealt with quickly