Plusnet

Plusnet Outage Report in Thomshill, Moray, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thomshill, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thomshill, Moray, Scotland 03/07/2026 00:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Thomshill, Scotland

Latest outage, problems and issue reports in Thomshill and nearby locations:

  • relyian joe angel (@relyian) reported from Thomshill, Scotland

    Plusnet are so bad they won’t even give out an email address. #badcustomerservice

  • bilies Nabs (@bilies) reported from Elgin, Scotland

    @rusper_worthing @plusnethelp Where in the country are you based? I know of at least 2 other people in IV30 using plusnet with the same issue as me

  • KirstyBulloch Kirsty Bulloch (@KirstyBulloch) reported from Elgin, Scotland

    @Plusnet cannot wait until my contract runs out - by far the worst wi-fi service EVER 😡

  • Fionamarie22 Fiona Smith (@Fionamarie22) reported from Elgin, Scotland

    Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jamiexmas Jamie Christmas (@jamiexmas) reported

    @Plusnet @plusnethelp I’m having trouble with my connection but the phone lines are so busy that I keep getting cut off - meanwhile I have no internet. Help me!!

  • tabithaplain Tabitha 🦖 (@tabithaplain) reported

    @Plusnet Fix my internet. Answer your phones. Earn your money. You were good before, you could be again!!

  • BDubxxy Dubs (@BDubxxy) reported

    @Plusnet pay monthly for internet that goes out in even the lightest rain. most unreliable provider ive ever went with and when i can contact support they just tell me to switch socket plate and do nothing more to help thoroughly disappointed to say the least terrible service

  • Moonflowers1 Moonflowers🇬🇧🎶🦉🇧🇪 (@Moonflowers1) reported

    @Plusnet your website isn't indicating any issues but my broadband is dead. Like everyone else, can't get through 2 support & no reply from dm. Can you update your channels urgently 2 advise everyone. My renewed contract started this week & it's been problematic ever since! Help

  • OHEvelana Eve O (@OHEvelana) reported

    @Plusnet Hello, I sent you a letter a month ago to cancel my broadband and I have not heard back from you. You also took a direct debit off me a couple of days ago. I cannot email you please respond to this message

  • roym41 Roy Courts (@roym41) reported

    @Plusnet So sent you a private message as you asked. Waiting for new service since 15 Sept only to be told next update Monday. This is all that happens. Then next update few more days in future again. Useless and Rubbish.

  • keithdaviduk Keith (@keithdaviduk) reported

    @Plusnet no phone! new mob acc 78082711 switch from EE happened today now no EE so left without Mobile phone service because I haven’t even received my Plusnet SIM yet!

  • luigi64 Lewis (@luigi64) reported

    @Plusnet hi, sent you a DM regarding a service issue. Can someone please respond?

  • Bolt_451 Bolt (@Bolt_451) reported

    @Plusnet hi I understand you're having trouble with your systems but so you know the BT open reach guy didn't show up this morning

  • VallenderZakari Zakari Vallender (@VallenderZakari) reported

    @Plusnet is your phone line down? Best costumer service in the industry?