Plusnet

Plusnet Outage Report in Thomshill, Moray, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thomshill, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thomshill, Moray, Scotland 12/03/2025 03:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Thomshill, Scotland

Latest outage, problems and issue reports in Thomshill and nearby locations:

  • relyian joe angel (@relyian) reported from Thomshill, Scotland

    Plusnet are so bad they won’t even give out an email address. #badcustomerservice

  • Fionamarie22 Fiona Smith (@Fionamarie22) reported from Elgin, Scotland

    Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Loz82xx Laura 🖤 (@Loz82xx) reported

    @stuart_lucas9 @Plusnet @plusnethelp Absolutely agree! I’ve had three line tests since being with them, all come back ok apparently yet I can’t even stream tv shows and the WiFi doesn’t even reach upstairs but it did brilliantly with other ISPs. Terrible internet!

  • DebbieSelf18 Debbie Self (@DebbieSelf18) reported

    @Plusnet I have private messaged but I doubt I’ll get a reply. I’ve had enough of the bloody awful WiFi in this house now ! I’ve asked so many times for help sorting ! When is it up for renewal because I WONT BE !

  • snibbo7 Mand (@snibbo7) reported

    @Plusnet You’re not doing everything you can to help at all, Our plusnet broadband is broken & plusnet won’t give us free data Bolt ons to try and tether our 4 plusnet mobiles. 1 child and 1 adult now unable to work and really unimpressed with @plusnethelp & @Plusnet’s commitment to help

  • CardinalBiggle2 Cardinal Biggles McFerryFace #FBPE 3.5% 🇬🇧 🇪🇺 (@CardinalBiggle2) reported

    @ColSkye I'm with Plusnet atm. I'm switching to BT this week i was with BT for 10 years, very happy with the service, but I got fed up seeing great deals for new customers, but only price hikes for existing ones. 20thC Customer Retention Marketing hasn't reached @bt_uk yet

  • snibbo7 Mand (@snibbo7) reported

    @plusnethelp Now all out of data for 1 child from tethering 1 of our plusnet mobiles as still no broadband service. Appalling customer service to be told you won’t help when we’re trying to home school and work.

  • BirdandWolfUK B I R D + W O L F (@BirdandWolfUK) reported

    Thanks for letting us down again @plusnet @plusnethelp Sad, but not surprising. Just disappointing when we actually believed you'd call.

  • SpawnPointComix Spawn Point Comix (@SpawnPointComix) reported

    @CasualGamerNixy @Plusnet Indeed and I hope so locked in a contract with rubbish service till next year shame done have £102 laying about to pay termination fee

  • Nahidur Nahidur (@Nahidur) reported

    @matthfield I had connectivity issues with two routers from plusnet. I ended buying a BT router on eBay and it works wonders.

  • pasteech Cheech Pasteech (@pasteech) reported

    @LetsTalk_FPL @MMABrad48 Think it's 75mb with Plusnet, using ethernet direct from router into mains and get the full 75. Never any issues with lag at all

  • GoneDirtFishing Andrew Thomas (@GoneDirtFishing) reported

    Anyone got the email contact for someone that can actually help at @plusnet? They lost me my phone number, admitted their mistake then charged me to put it right. Complete **** up on their part and I'm now stuffed!! @MarcAllera