Plusnet

Plusnet Outage Report in Thomshill, Moray, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thomshill, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thomshill, Moray, Scotland 02/27/2026 15:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Thomshill, Scotland

Latest outage, problems and issue reports in Thomshill and nearby locations:

  • KirstyBulloch Kirsty Bulloch (@KirstyBulloch) reported from Elgin, Scotland

    @Plusnet cannot wait until my contract runs out - by far the worst wi-fi service EVER 😡

  • relyian joe angel (@relyian) reported from Thomshill, Scotland

    Plusnet are so bad they won’t even give out an email address. #badcustomerservice

  • Fionamarie22 Fiona Smith (@Fionamarie22) reported from Elgin, Scotland

    Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JuppAusEssex Jupp (@JuppAusEssex) reported

    @Plusnet @OpenreachHelp Also, the same note about this being fixed today at 00:00 is coming up - if it’s not working, can you at least ensure timeline is up to date, please.

  • DrImpaler Dr Ian P (@DrImpaler) reported

    @Plusnet tests show up to 25% packet loss on my line, VOIP to work is shocking. How do I get some support?

  • alexpractice89 Alex. (@alexpractice89) reported

    @SpaceMonkey351 @Plusnet I have this exact same problem, an engineer came out last night and it was fine for about an hour and a half then it went back to orange again! I’ve messaged and tweeted and no one has come back to me! I’m having to use my phone data to work which is not ideal

  • mckmid Pete MM (@mckmid) reported

    @Plusnet Having a reliable service - that'll do

  • AlexPimperton Alex Pimperton (@AlexPimperton) reported

    @Plusnet We've been trying to get a domain tag changed away from MADASAFISH for over a week now and it's going nowhere, have you got somebody that can help?

  • alexpractice89 Alex. (@alexpractice89) reported

    @Plusnet could you please come back to me ASAP today? The wifi has gone down yet again and I can’t keep using my data to work from home, and I have no idea what’s going on with it after the guy came round to sort it yesterday!

  • SpaceMonkey351 Mark (@SpaceMonkey351) reported

    @Plusnet It's back on. Funny how it came back on at exactly the time predicted by the fault bot. Almost like it was a planned outage. 🤔

  • HelloFromMarcus Marcus Green (@HelloFromMarcus) reported

    @Markgsparrow @Plusnet The cost of it is, that I as a 20 year customer will move everything from them in the next 2 weeks. I don't want to, it's time consuming and expensive (especially when constantly chasing) but I've lost faith and trust in them completely.

  • Andymoore30 Andy Moore (@Andymoore30) reported

    @Plusnet hi - our internet is down - are there any known issues in the east Yorkshire area?

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet Another day and another evening of useless so called fibre b/b. When can we leave this poor excuse of a service to a decent one