Plusnet

Plusnet Outage Report in Thomshill, Moray, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thomshill, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thomshill, Moray, Scotland 11/28/2025 01:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Thomshill, Scotland

Latest outage, problems and issue reports in Thomshill and nearby locations:

  • relyian joe angel (@relyian) reported from Thomshill, Scotland

    Plusnet are so bad they won’t even give out an email address. #badcustomerservice

  • Fionamarie22 Fiona Smith (@Fionamarie22) reported from Elgin, Scotland

    Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • shurensjuren71 Shuren Suthanthiran (@shurensjuren71) reported

    @Plusnet Trying to call regarding connection issues but both numbers listed on your website aren't working? What number do I call please?

  • cursormundi Brian McMahon (@cursormundi) reported

    Outage continues intermittently in Boxmoor. I currently have no internet. Local convenience store / post office has no internet to operate Chip & Pin.@Plusnet

  • Chanlouise94 Chantelle Louise (@Chanlouise94) reported

    @Plusnet having a lot of trouble last few days. WiFi was off all morning, any idea what’s going on?

  • QueenTrixabelle gethin williams (@QueenTrixabelle) reported

    @Plusnet Shame working from home is a nightmare with your we switched to u then on Friday my virtual network stopped working there is a know issue with home working at plusnet so have to use my mobile data as a hotspot

  • HassHaseeb Hass (@HassHaseeb) reported

    @Plusnet do we have some issues this morning with the service..? My speed ad dropped to 20mb and is fluctuating from 18-22mb. Should be getting 60mb which is what I have had for months

  • UtchStokie Utch Stokie 🏴󠁧󠁢󠁥󠁮󠁧󠁿⚽️🇺🇸🏈 (@UtchStokie) reported

    @DUCKmagstoke I know everyone has different experiences with providers but I can honestly say I haven't any problems with PlusNet in nearly 3 years

  • IanIreland Ian Ireland (@IanIreland) reported

    @Plusnet Broadband is slow this morning, usually 69/14 down to 47/11 in BD20. Is there a problem?

  • WorldOfWoe Nigel Rodford ☠🤘🏼 (@WorldOfWoe) reported

    @Plusnet Sorted! I'm up and running.... next bit... and my original issue.. my connection speed has dropped off the face of the earth, and is now only 2.9mps....

  • Yorky2860 Danny De La 🏔 (@Yorky2860) reported

    @delwright21 @pantsdanny @Wdpts Openreach look after the network, openreach is a sub company of BT kind of but treat all service providers the same. Sky,talk talk, BT,plusnet and sometimes virgin rent the lines off of BT. So BT are responsible for repair/maintenance etc.

  • BeatLiturgist Tim Watson (@BeatLiturgist) reported

    Back in March @plusnet @plusnethelp cancel my account due to errors on my account. They restart me on a new account to continue my services. And then today I get a bill charging me £468 for terminating my accounts early (even though I am still with Plusnet). Come on sort it out!!