Plusnet

Plusnet Outage Report in Thomshill, Moray, Scotland

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thomshill, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thomshill, Moray, Scotland 03/07/2026 12:30

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Thomshill, Scotland

Latest outage, problems and issue reports in Thomshill and nearby locations:

  • KirstyBulloch Kirsty Bulloch (@KirstyBulloch) reported from Elgin, Scotland

    @Plusnet cannot wait until my contract runs out - by far the worst wi-fi service EVER 😡

  • bilies Nabs (@bilies) reported from Elgin, Scotland

    @rusper_worthing @plusnethelp Where in the country are you based? I know of at least 2 other people in IV30 using plusnet with the same issue as me

  • relyian joe angel (@relyian) reported from Thomshill, Scotland

    Plusnet are so bad they won’t even give out an email address. #badcustomerservice

  • Fionamarie22 Fiona Smith (@Fionamarie22) reported from Elgin, Scotland

    Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • PCornish5 P Cornish (@PCornish5) reported

    @Plusnet only just realised that for some reason neither my wife's nor my own monthly SIM plan contains the 'additional' free 2Gb data taking our monthly data from 4Gb to 6Gb. I appreciate not a big issue, but have just returned from hols when we realised!

  • john_dacey John Dacey (@john_dacey) reported

    @Plusnet Sort my ******* connection out instead of tweeting ****! It’s been off all day and the fact you are posting is insulting absolutely rubbish service

  • JentheHomeBird Jen • she/they 🏳️‍🌈🏳️‍⚧️ {BLM} (@JentheHomeBird) reported

    @Plusnet @plusnethelp I’ve had no mobile service for over 24 hours now, can anyone help?

  • BreezePreston Preston Breezers (@BreezePreston) reported

    @Plusnet having lots of connection problems in Preston today- on and off broadband? Any advice I’m trying to study online!

  • Jodparsons Joanne Parsons (@Jodparsons) reported

    @Plusnet We are receiving the poorest quality signal we ever had through plusnet. We call every other day. It is beyond frustrating. We live in a small bungalow and yet I tried to watch bake off….19 times it stopped 😡 we’ve just about had enough !

  • DarthRider4 Darth Rider (@DarthRider4) reported

    @Plusnet As this failure to ring engaged is very frustrating, I have just ported away from you to another network that does what every phone has done for decades, i.e. tell you if the phone is engaged and not make you think you have dialled an incorrect number.

  • thecoldargon Glenn Woods (@thecoldargon) reported

    @Plusnet my and my wife have been waiting for our number port to mobile for 3 days. We have no service and keep getting told to restart as it will port. Email said port was due on Nov4. Still nothing

  • mccoy_ml Michelle McCoy (@mccoy_ml) reported

    @Plusnet absolutely disgusting service. Out of data due to rubbish WiFi and you won’t even credit me 3 days worth til the end of this bill. Due to this you will loose 3 mobile phone sims and a broadband !!!!

  • Regathedragon Rega (@Regathedragon) reported

    @GeekByteUK @Plusnet Funny Plusnet are owned by BT. Then again Openreach Owns most network! only bit change the ISP core you go through after your exchange !

  • ChimpPowered Rocket Powered Chimp Games (@ChimpPowered) reported

    @Plusnet What's the point, you sent me a new SIM, said my cell tower was down and would be repaired by LAST Wednesday (over a week ago), and now I find the only way I can make/receive calls (as your 4g signal has BROKEN) is to select 2g or 3g only NOT LTE! Why can't we use EE towers too?