Plusnet

Plusnet Outage Report in Thomshill, Moray, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thomshill, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thomshill, Moray, Scotland 02/19/2026 10:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Thomshill, Scotland

Latest outage, problems and issue reports in Thomshill and nearby locations:

  • KirstyBulloch Kirsty Bulloch (@KirstyBulloch) reported from Elgin, Scotland

    @Plusnet cannot wait until my contract runs out - by far the worst wi-fi service EVER 😡

  • Fionamarie22 Fiona Smith (@Fionamarie22) reported from Elgin, Scotland

    Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬

  • relyian joe angel (@relyian) reported from Thomshill, Scotland

    Plusnet are so bad they won’t even give out an email address. #badcustomerservice

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • eclectic_space eclectic space (@eclectic_space) reported

    @Plusnet mobile signal is down in CT21 - looks like a mast has gone as it seems to be all mobile carriers. Any idea when it will be fixed?

  • g_e_loach G E Loach (@g_e_loach) reported

    @Plusnet We have already been in contact with the support team multiple times a day for over a week and we have been in contact with BT Sport. No one is resolving the issue. I have now made an official complaint due to the lack of resolution.

  • Mark56623345 mark Hughes (@Mark56623345) reported

    @a516digital This might interest you Mike, though I've already said it before, on the subject of plusnet. A nieghbour down the road from me had plusnet, until I think was March, his current contract ran out. He was not allowed to get his TV from them.

  • ChloeJones1983 Border Rambler ♌️🏳️‍⚧️🇪🇺🏳️‍🌈💙 (@ChloeJones1983) reported

    @a516digital Plusnet came into my life twice a few years ago. Personally found their internet incredibly poor so switched to Sky and never looked back. Sympathy for the employees losing their jobs, however

  • meemoosdad Tom Price (@meemoosdad) reported

    @diolchgar @Plusnet Tbh mate I'd just cancel, much better provider's out there

  • Plusnet Plusnet (@Plusnet) reported

    @mediabearuk Hi there, If you'd like to discuss whether or not we can alter your contract, I'd recommend speaking directly to our dedicated Mobile Support Team, who can be reached on 0800 079 1133 between the hours of 8AM-8PM. - Alex, Plusnet Leeds

  • Spamlar_Lich Paul Murphy (@Spamlar_Lich) reported

    @Plusnet yesterday was meant to be the day my broadband was switched from SKY to Plusnet. This hasn’t happened and I am left without broadband. I am trying to get a firm date for the switch but I can’t. I cannot work from home due to this issue. Please help

  • Bertie123B bert1e (@Bertie123B) reported

    @Plusnet I was just completing an order for your service, I then decided to read the reviews. So now it’s a no from me.

  • GavinFBear James Brooks (@GavinFBear) reported

    @Plusnet Thanks for promising a callback within 24 hours. This was around 44 hours ago. No call yet. Plusnet truly have a remarkable attitude towards customer retention. I had been a happy customer for many years now but was apparently of no value.

  • g_e_loach G E Loach (@g_e_loach) reported

    @Plusnet How long does it take to resolve a connection issue to BT Sport? I sighed up on the 10th August and customer services still have not sorted this. I'm getting concerned as Serie A kicks off on 21st August.