Plusnet

Plusnet Outage Report in Thomshill, Moray, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thomshill, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thomshill, Moray, Scotland 12/13/2025 12:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Thomshill, Scotland

Latest outage, problems and issue reports in Thomshill and nearby locations:

  • KirstyBulloch Kirsty Bulloch (@KirstyBulloch) reported from Elgin, Scotland

    @Plusnet cannot wait until my contract runs out - by far the worst wi-fi service EVER 😡

  • Fionamarie22 Fiona Smith (@Fionamarie22) reported from Elgin, Scotland

    Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬

  • relyian joe angel (@relyian) reported from Thomshill, Scotland

    Plusnet are so bad they won’t even give out an email address. #badcustomerservice

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MonkeyTelboy Terry (@MonkeyTelboy) reported

    This a joke. @bt_uk seem unable to terminate my service with @OpenreachHelp, which everything seems to take 24 hours, and @Plusnet solution is to wait till Tuesday?!?

  • matwatkinson mat watkinson (@matwatkinson) reported

    @Jennyfurfuls … also, rather than use flight mode, set your mobile data to manual. Check with your provider about how they can help. We’re on PlusNet in U.K. & they currently still don’t have roaming charges.

  • dkleeds44 Dkleeds44 (@dkleeds44) reported

    @Plusnet Stay away from these incompetent clowns. Can never get through to customer services. Cancelled my in the 14 day cooling off period due to this. And the incompetence continued when they delivered a broadband box. It sits where the postie dumped in outside the front door.

  • mattmitch66 Prefix (@mattmitch66) reported

    @frankotron @thebasebear @fesshole Correct. My old router that I got with John Lewis broadband (rebadged Plusnet) allowed you to create a guest wireless network with any name and password you chose.

  • davechappers David Chapman (@davechappers) reported

    @Plusnet we’ve had no 4G service in a mobile sim for 2 days. Is there any reason this could be. Billing is all up to date

  • minicheddar Samlar Cheesman (@minicheddar) reported

    @Plusnet good morning I’ve sent over the pics as you wanted me too but not heard anything back for 2 days. Help!

  • Jaygate John Gatehouse (@Jaygate) reported

    @DrHoenderkamp @virginmedia Cancel them, they are known for this level of efficiency. Plusnet are very good.

  • lottiefoodie lottiefoodie (@lottiefoodie) reported

    @Plusnet I need your help! No sim has arrived, no network so can't call you for help or do anything on my phone outside my house!!

  • AndyGKnight Andrew Graham Knight (@AndyGKnight) reported

    @Plusnet Still no sign of the “award winning customer service” I would like to know how gave the award!! This is beyond a joke.

  • CliveBG Clive Glover (@CliveBG) reported

    @Plusnet I have ordered BB from you two weeks ago but heard nothing since. I can get into my account online but your app doesn’t recognise me. I have been hanging on your customer telephone no for 20 mins with Xmas songs but given up. Is there anyone there?