Plusnet

Plusnet Outage Report in Thomshill, Moray, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thomshill, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thomshill, Moray, Scotland 12/19/2025 14:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Thomshill, Scotland

Latest outage, problems and issue reports in Thomshill and nearby locations:

  • Fionamarie22 Fiona Smith (@Fionamarie22) reported from Elgin, Scotland

    Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬

  • relyian joe angel (@relyian) reported from Thomshill, Scotland

    Plusnet are so bad they won’t even give out an email address. #badcustomerservice

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @hanaxruth Thanks for getting back in touch, I'm sorry for the time it is taking for the service to be activated. We aren't able to get this up and running any sooner than the date we have already advised. - Curtis, Plusnet Sheffield

  • PoseidonsThot Blanche DeverHoe 😜 (@PoseidonsThot) reported

    Thanks to the @Plusnet agent I spoke to today for helping with my issues and getting them resolved so quickly

  • blue2boot blue2boot (@blue2boot) reported

    @Plusnet CHOOSE ANOTHER COMPANY Problems from day one. They aren't interested. #plusnet

  • snootyoffensive Katherine Harkness (@snootyoffensive) reported

    @Plusnet my broadband download speed has been 0.0 for more than a day. Upload speed is fine. Do you have connection issues in Sheffield? It's unusable and I need to work.

  • MusingJules Julie (@MusingJules) reported

    @Plusnet Still waiting for you to resolve our problem from yesterday. New PM sent this morning but no reply yet. Can you advise please?

  • Plusnet Plusnet (@Plusnet) reported

    @TJHallx Hi TJ, I'm sorry to hear you're having issues with your broadband. So we can take a further look into this, are you able to confirm the Username via a DM please? - Curtis, Plusnet Sheffield

  • joewood1980 Joe (@joewood1980) reported

    @Plusnet our internet is down is there an issue?

  • MissKAHarris Miss Harris (@MissKAHarris) reported

    @Plusnet Orange light and flashing b on my router... tried resetting several times. Please help!

  • WebManPS P (@WebManPS) reported

    @Plusnet Hi, my contract is due to end in a month and I would like to end my service on that date, I cannot find an option for this anywhere on the site. Is there a customer email I can send confirmation of this to?

  • Plusnet Plusnet (@Plusnet) reported

    @jonbarony Hi John, I'm really sorry about the issue and just glad it's been resolved. Please feel free to send us a DM with your username if you'd like us to look into it or if there's anything further we can help you with at all. - Adam - Plusnet Sheffield