Plusnet

Plusnet Outage Report in Thomshill, Moray, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thomshill, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thomshill, Moray, Scotland 12/30/2025 16:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Thomshill, Scotland

Latest outage, problems and issue reports in Thomshill and nearby locations:

  • relyian joe angel (@relyian) reported from Thomshill, Scotland

    Plusnet are so bad they won’t even give out an email address. #badcustomerservice

  • Fionamarie22 Fiona Smith (@Fionamarie22) reported from Elgin, Scotland

    Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • stow_gwen Gwen Stow (@stow_gwen) reported

    @Plusnet my broard band is not working

  • Scott87049502 Scott (@Scott87049502) reported

    I don't normally do this but @Plusnet this is wild. You are trying to charge My mother into the triple digits and close Her account despite it should be £30 a month and She NEVER asked to close Her account. You have left Her without a way to contact you and with a huge debt

  • Victrix75 Vix Southgate 🦊 (@Victrix75) reported

    So @Plusnet we are nearly 8 hours since you promised to get back to me in 30 minutes. Why is my Full Fibre still down?

  • Transferman2025 TransferMan2025 (@Transferman2025) reported

    @Plusnet This isn't an issue that can be resolved via the member centre. My broadband speeds are consistently below the minimum guaranteed (500mbps) and I would like to discuss the termination fees as they are extortionate when you are in breach of contract

  • sheard82 The Shearded One⚔🙂 (@sheard82) reported

    @rr123xx @Plusnet Told me on the phone dont cancel you're direct debit otherwise you wont get a refund

  • brendon_rogers Brendon Rogers (@brendon_rogers) reported

    @Jingy_D @Plusnet Down for us in south east London. “As advised you have been affected by a Major Service Outage in your area which is preventing connection to the internet. This should be resolved by: tomorrow 2:30 pm”

  • leehollington Lee Hollington (@leehollington) reported

    @Plusnet my broadband speed is low compared to what it should be. Can anyone help?

  • Jingy_D Julie 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Jingy_D) reported

    Is Plusnet dropping out or down for anyone else? It says it’s having issues on Down Detector. @Plusnet What is being done to fix this outage?

  • rr123xx G. (@rr123xx) reported

    Absolutely shocking service from @Plusnet. You were dealing with my complaint and then you’ve suddenly started ghosting me. Shocking service.

  • johnlyons40 John Lyons (@johnlyons40) reported

    @Plusnet I'm afraid that doesn't help problem is that outlook won't let me enter my plusnet username. it assumes my username is my email address