Plusnet

Plusnet Outage Report in Thomshill, Moray, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thomshill, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thomshill, Moray, Scotland 03/31/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Thomshill, Scotland

Latest outage, problems and issue reports in Thomshill and nearby locations:

  • bilies Nabs (@bilies) reported from Elgin, Scotland

    @rusper_worthing @plusnethelp Where in the country are you based? I know of at least 2 other people in IV30 using plusnet with the same issue as me

  • relyian joe angel (@relyian) reported from Thomshill, Scotland

    Plusnet are so bad they won’t even give out an email address. #badcustomerservice

  • KirstyBulloch Kirsty Bulloch (@KirstyBulloch) reported from Elgin, Scotland

    @Plusnet cannot wait until my contract runs out - by far the worst wi-fi service EVER 😡

  • Fionamarie22 Fiona Smith (@Fionamarie22) reported from Elgin, Scotland

    Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • NicolaH45689691 Nicola Hayes (@NicolaH45689691) reported

    @Plusnet I have just checked my last bill and it’s more than I expected. Im on a £27.99 fixed price contract but have been charged £30.31 I’ve checked and there’s no extra charges- can you help!?

  • mickrab Mickrab (@mickrab) reported

    @Plusnet Phone answered eventually, but your website is appalling. Especially for a telecoms company! It's slow, clunky and poorly designed. You really should invest a few quid in sorting it out instead of those crappy adverts.

  • emma_shone Emma Meredith-Shone (@emma_shone) reported

    @Plusnet I’ve got not HD Channels & no bt sports. I can’t get them back after having issues with the box, which is all sorted now but lost all the subscription services I pay for thanks.

  • PatatasBravas89 rebecca henderson (@PatatasBravas89) reported

    @Plusnet Hi, the help page said the speed is basically good and that the strength is 7/10 but none of the other channels are better. Is it that plusnet have poor network in Macclesfield?

  • Mr_Ben_Adams Benjamin Adams, esq. (@Mr_Ben_Adams) reported

    @Plusnet Classic Ben thing. Poor guy ends up being called any variation of the name. Ben, Beng, Benj, Benny, Benjy, Benjarmin. Etc

  • nsbarrow ℕ𝕒𝕥𝕙 𝔹𝕒𝕣𝕣𝕠𝕨 (@nsbarrow) reported

    @SuperScienceGrl I had Plusnet before I moved to cable (still have my 25 MB webspace! 🤪) and two family members are still on. No issues for any of us and the main factor was price (bang for buck).

  • sturitchie2010 #torysleaze #toryscum #torycorruption #palestine (@sturitchie2010) reported

    @Plusnet Thank for the reply but having had two managers refuse to speak to me I’m going to contact (or try to) your CEO tomorrow and raise a complaint to the Ombudsman regarding this matter. Plusnet customer service is hands down the worst ever I’ll also be leaving.

  • thescottmyers Scott Myers (@thescottmyers) reported

    @Plusnet are a joke. Took 3 weeks to activate my services after a house move, been on 48 hours and not just turned it off as your system has broken my account so I need to open a brand new account and could take 2 weeks to be activated 💩

  • gemmajones9 Gemma Jones (@gemmajones9) reported

    @Plusnet got broadband a week ago and connection has been very unstable. Went through troubleshooting steps but no joy. Router now a constant green light and no connection. Please help!