Plusnet

Plusnet Outage Report in Thomshill, Moray, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thomshill, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thomshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thomshill, Moray, Scotland 02/07/2026 21:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Thomshill, Scotland

Latest outage, problems and issue reports in Thomshill and nearby locations:

  • bilies Nabs (@bilies) reported from Elgin, Scotland

    @rusper_worthing @plusnethelp Where in the country are you based? I know of at least 2 other people in IV30 using plusnet with the same issue as me

  • relyian joe angel (@relyian) reported from Thomshill, Scotland

    Plusnet are so bad they won’t even give out an email address. #badcustomerservice

  • Fionamarie22 Fiona Smith (@Fionamarie22) reported from Elgin, Scotland

    Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬

  • KirstyBulloch Kirsty Bulloch (@KirstyBulloch) reported from Elgin, Scotland

    @Plusnet cannot wait until my contract runs out - by far the worst wi-fi service EVER 😡

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • carlmyhill Carl Myhill (@carlmyhill) reported

    Just had some callers claiming to be from @bt_uk offering fibre to home if i'm not already a BT customer. Since I'm with @Plusnet (Open Reach) & 'already a customer' they could NOT offer me fibre to home. Kinda rubbish @Ofcom - plus i cant call BT to check they were legit

  • yorkshabastard LlamaSouffle27 (@yorkshabastard) reported

    @Plusnet @SamanthaGaetani Are you chocka because your service is shocking in every conceivable way and you've trapped people into contracts no matter how terrible your service is?

  • TheRealCudit Judit Garab (@TheRealCudit) reported

    @Plusnet - been waiting for months (!!!) for my Plusnet Reward card. My contract started in May. I got the "ClaimConfirmation" email on 20th July. It's October now and still nothing. Called your customer service 2-3 weeks ago. They have no clue what to do about it! :(

  • mdfdvntrs Modified Ventures (@mdfdvntrs) reported

    @davidcwildman @Plusnet @plusnet are scammers. They were unable to deliver a working dsl "broadband" when I moved into a new place (only line option available), then dragged things out with promises beyond the legal 14 days and now extort me out of £200 to get rid of them - tried to cancel since day 8.

  • jane_touil Jane Touil (@jane_touil) reported

    @Plusnet I have sent a DM. Second full day without internet. Still no working landline. More broken promises from staff.

  • Teens22 Christina Relf (@Teens22) reported

    @simonnread @virginmedia I use Plusnet and don't have service issues.

  • ivbart Ivan Bartolo (@ivbart) reported

    There seems to be a #plusnet mass outage in the Hebden Bridge area - phone OK but no #broadband. Plusnet told me it will last until 11am tomorrow 6 Nov.

  • AdrDwn101 Not A Number 🇬🇧 🇺🇦 (@AdrDwn101) reported

    @Plusnet I have rung you twice in the last four weeks because of problems with my router & twice you have said you will send me a replacement & twice you have failed to send it. Please can you send me a new one, I am fed up having to reboot mine and listen to my wife complaining

  • frank10743117 frank (@frank10743117) reported

    @Plusnet Wifi keeps going down

  • MattF84667845 Matt F (@MattF84667845) reported

    @john_actuary @rmappleby @ThreeUK Plusnet is cheap and very good - 15gb for £10, one month contract and free roaming (not sure if it's worldwide, but certainly Europe). And it's on EE network so pretty good coverage. But they do screw you if you go over data limit.