Plusnet Outage Report in Elgin, Moray, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Elgin, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Elgin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (63%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Elgin, Scotland
Latest outage, problems and issue reports in Elgin and nearby locations:
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Kirsty Bulloch
(@KirstyBulloch) reported
from
Elgin, Scotland
@Plusnet cannot wait until my contract runs out - by far the worst wi-fi service EVER 😡
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Fiona Smith
(@Fionamarie22) reported
from
Elgin, Scotland
Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬
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Nabs
(@bilies) reported
from
Elgin, Scotland
@rusper_worthing @plusnethelp Where in the country are you based? I know of at least 2 other people in IV30 using plusnet with the same issue as me
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joe angel
(@relyian) reported
from
Thomshill, Scotland
Plusnet are so bad they won’t even give out an email address. #badcustomerservice
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Noahsarkproperties
(@Noahsarkprops) reported
@Plusnet Ditto useless need reporting to Ofcom as I’ve had issues for months and months and they still won’t send an engineer out ! Passed my account to a debt collector when I don’t owe a penny ! Messed up my account totally
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Fiona
(@Fiona_peppapig) reported
@AGARR45 @Plusnet Another day of annual leave for me as can't get any work done!!! Customer service is terrible so far!
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Charlbeck Jewellers
(@Charlbeck71) reported
@btbusinesscare Hi Aimie, Id rather you didn’t leave Me with plusnet, as their customer service is not very helpful. Can You find out why my line has gone down, again. And when it will be repaired? Thank You
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Chloe Raccoon
(@ChloeRaccoon) reported
Ok, update on the line issue, not from @plusnet, but I have other sources: the earth on the cab has issues, which is causing power issues. The "fix" atm is to.. send engineers out multiple times a day to put charged battery packs into the UPS to keep the cab running...
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David Edwards
(@davedpg) reported
@Plusnet I haven't got access to the account at the moment, so what's the problem?
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Katy Jones
(@fineartskaty) reported
@Plusnet I have been ringing you around 3 times a week to try to get our internet sorted out as a transfer from Sky. We STILL have no internet over a week after we were cut off from sky, and are spending £££ on data to allow working from home and homework etc to happen. Help?!
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Jane Touil
(@jane_touil) reported
Hey @Plusnet Day 9 no Internet. No landline since 28 Sept. Multiple failures in service. Promises to escalate & expedite not kept. I work from home. I don’t want to be told that you ‘understand’ or thanked for my patience. I have no income. Truly terrible!
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Bilal Raja
(@RealBilalRaja) reported
@WeAreOpenreach @Plusnet @ofcom my new business bband account was supposed to be set up on Thursday 6 Oct22. I got an email later in the day saying it was unexpectedly delayed. 4 days, 3 phone calls and nearly 2 hours of terrible hold music later....
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Harry
(@warrenha8) reported
Therfore you've broken the terms of our agreement. If I have to go to trading standards I will. I just wanted internet when I ordered 5 weeks ago, thought I'd be up and running in a week. @Plusnet sort it out and take some care in your customer service. Sort it please. 5 WEEKS!?
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Charlbeck Jewellers
(@Charlbeck71) reported
@Plusnet @btbusinesscare Both tel line and broadband down for 4 days 3 weeks ago, no update. Offered £1.00 per day compensation from plusnet. Line gone down again today Shocking service!