Plusnet

Plusnet Outage Report in Elgin, Moray, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Elgin, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Elgin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Elgin, Moray, Scotland 03/04/2026 21:20

March 04: Problems at Plusnet

Plusnet is having issues since 01:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Elgin, Scotland

Latest outage, problems and issue reports in Elgin and nearby locations:

  • relyian joe angel (@relyian) reported from Thomshill, Scotland

    Plusnet are so bad they won’t even give out an email address. #badcustomerservice

  • KirstyBulloch Kirsty Bulloch (@KirstyBulloch) reported from Elgin, Scotland

    @Plusnet cannot wait until my contract runs out - by far the worst wi-fi service EVER 😡

  • Fionamarie22 Fiona Smith (@Fionamarie22) reported from Elgin, Scotland

    Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • joseyong7 JY (@joseyong7) reported

    @Plusnet my broadband is so slow it won't even run a speed test. How did you win customer of the year?? There is no way to contact you so am going to write to ombudsman to try to leave, unless you contact me via this and sort it! Awful. Avoid. Used to be good.

  • SolarioRacing Jason Neville (@SolarioRacing) reported

    @Plusnet why on earth would you cancel an email address when a broadband account is closed? How inconvenient for your customers can your technician team get in touch with me please?

  • grezwell19 Grahame Perry (@grezwell19) reported

    @kirstin_leese @Plusnet Ha, not surprised at all. Going through a similar issue. A fault they can't fix. Told me I can leave in 30days, we will see

  • AFC_Mofo **** (@AFC_Mofo) reported

    @fkhanage Unless it's virgin, they're all using the same wires. Go with whoever offers the best customer service, whoever is the cheapest or whoever offers the best package... whatever your priority. That used to be Plusnet but that's not the case any more.

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @tm210161 Hi Tony. Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call +44 345 140 0200 (from abroad) and my colleague will be able to help. Thanks, Alisdair

  • staffscat Clare (@staffscat) reported

    @SkyHelpTeam Checked our local community site. Plusnet have also accepted there is an issue as other streets and internet providers including BT are affected. This is not an isolated issue.

  • KitKatB Kirsty Baxter (@KitKatB) reported

    @plusnethelp I have tweeted you twice now with no response. I changed my contract with you to get a better speed and since then the connection is awful! I just tested and I am getting dwnld spds from 5.6mbps through to 38.8mbps ( I am paying to get a minimum of 40+) @Plusnet 😡😡

  • MercyShek Mercy Shek (@MercyShek) reported

    @Plusnet I want to cancel my broadband plan, could you please reply me, thanks thanks.

  • _thekatspyjamas Kat Lacey (@_thekatspyjamas) reported

    @MattCarnie I upgraded to fibre with Plusnet who I think use EE's network. It is just me using it but so far its been faultless and Plusnet do have decent customer service

  • No_pun_in_10did Paul (@No_pun_in_10did) reported

    Well we were watching the Britney Spears documentary, but our ****** @Plusnet broadband cut out again with 15 minutes to go