Plusnet

Plusnet Outage Report in Elgin, Moray, Scotland

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Elgin, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Elgin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Elgin, Moray, Scotland 12/13/2025 14:45

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Elgin, Scotland

Latest outage, problems and issue reports in Elgin and nearby locations:

  • KirstyBulloch Kirsty Bulloch (@KirstyBulloch) reported from Elgin, Scotland

    @Plusnet cannot wait until my contract runs out - by far the worst wi-fi service EVER 😡

  • Fionamarie22 Fiona Smith (@Fionamarie22) reported from Elgin, Scotland

    Can’t wait for May so that I can get rid of @Plusnet Worst WiFi ever, now on to 5 times it’s been down just this evening. No wonder I’m going over my mobile data every month 🤬

  • bilies Nabs (@bilies) reported from Elgin, Scotland

    @rusper_worthing @plusnethelp Where in the country are you based? I know of at least 2 other people in IV30 using plusnet with the same issue as me

  • relyian joe angel (@relyian) reported from Thomshill, Scotland

    Plusnet are so bad they won’t even give out an email address. #badcustomerservice

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • er_coup Er...Coup (@er_coup) reported

    Shout out to Plusnet for waiving what would have been a painful termination cost after they confirmed they do not supply the street of our next house. Good customer service 👍 @Plusnet

  • Plusnet Plusnet (@Plusnet) reported

    @lucy_riddolls Hi Lucy, I've just gone to check your account and can see a colleague as already responded within the last few minutes so I'm not sure if you've perhaps called in? Please let me know if there is anything else I can help with though. Adam - Plusnet Sheffield

  • SaarfLondonBird Simply Lorna (@SaarfLondonBird) reported

    @Plusnet No problem - just wanted to make sure that my phone didn't automatically connect to the "at sea" service, which is mad expensive!

  • kev_stevens2011 Kev Stevens (@kev_stevens2011) reported

    @Plusnet hello we’ve been getting really slow internet for the past couple of days and our router keeps flashing orange

  • musicologydisco Crypto enthusiast (@musicologydisco) reported

    @Plusnet No phone signal NR7 0TQ. This is a recurrent problem which has been ongoing for weeks intermittently. Whats the problem?

  • AmazzinRosey Rosey amazzin 💙nhs (@AmazzinRosey) reported

    don't have WiFi connection in my home parently ***** at #plusnet restricted it as they seem to think I'm gonna pay a broadband bill for a months 46.00 yous can **** right off how's it this month when previous months it was lower piss off

  • lucy_riddolls Lucy Riddolls (@lucy_riddolls) reported

    @Plusnet Issue is now sorted. Please close all tickets on my account.

  • beth_spark Dr Elizabeth Speake (@beth_spark) reported

    @Plusnet I need to change my (first) name on my account. I phoned customer services and they say they can't help. Where can I email my deed poll/driving licence?

  • shropshireboy1 John Metcalfe (@shropshireboy1) reported

    @MoneySavingExp Good deal but Vodafone network coverage is rubbish and slow gone back to Plusnet (EE) £10 per month sim only 27gb per month

  • minkymoo5 Tracey (@minkymoo5) reported

    @Plusnet renewed with you last month but now being charge double the amount? Please help