Plusnet

Plusnet Outage Report in Bury St. Edmunds, Suffolk, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Bury St. Edmunds, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bury St. Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Bury St. Edmunds, Suffolk, England 06/06/2025 05:40

June 06: Problems at Plusnet

Plusnet is having issues since 05:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Bury St. Edmunds, England

Latest outage, problems and issue reports in Bury St. Edmunds and nearby locations:

  • Melissa20379018 Melissa Williams (@Melissa20379018) reported from Stowmarket, England

    @plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?

  • Warboyssnapper Andrew Bartram 🇺🇦 🇪🇺 (@Warboyssnapper) reported from Dalham, England

    @PolaRooS @Plusnet Always had excellent service from BT - recently got a new 2 year contract and an open reach engineer came to install it and he rationalised wires in the house, traced an earth daily to the exchange and we gained 10Mp in speed to 78

  • mrbrady72 Ken Adams ⛰️ (@mrbrady72) reported from Dalham, England

    Just had my first post increase bill from the shysters who are @Plusnet - bill up by £6 a month for exactly the same service. If I could leave without penalty, I would - but their disingenuous business practices won’t allow this. #robbed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • HowlingmadBros Toni (@HowlingmadBros) reported

    @Plusnet hello, do you know what the incident is in west Norfolk that has meant no internet this week? The estimated fix date/time keeps getting pushed back

  • me_and_flora Ash 💙 (@me_and_flora) reported

    @Plusnet All we really need to know is are there still issues affecting Plusnet customers in the west Norfolk area, yes or no, and if so, can you please give an estimated time to fix the problem. But you just ask for my username every time which I can’t provide due to circumstances.

  • nextgenste Stephen paul (@nextgenste) reported

    plusnet prices are going up in march so prepare to change services because this one is going to be bad

  • DavidJMS David MS (@DavidJMS) reported

    @Plusnet My 88 year old, housebound mother as had her phone and broadband services incorrectly terminated meaning her care alarm is not working. Your agents advised she must wait 14 days to have her service restored. I need to speak with a manager, I am an authorised user.

  • RealDestiUnkown Ashley (@RealDestiUnkown) reported

    Bit of bad luck with my phone bill last payments to Plusnet goes out the same day as my first payment to EE 😐

  • Izzy21045622 Izzy (@Izzy21045622) reported

    @Plusnet i have just had an engineer out to fix my wifi all good then it goes out mid way though my football game?

  • AudreyMcRD AudreyMc-RD (@AudreyMcRD) reported

    @Plusnet please provide me a simple email address to submit a document to you in support of an open issue. Your portal rejects my document despite carefully meeting the stated reqs

  • KeithHuewen Keith Huewen🎙 (@KeithHuewen) reported

    @MariaCostello Good luck with Plusnet! I complained on Twitter to them once and got a missive from BT management asking me to remove the Tweet as Plusnet were their partners. What should have happened is that Plusnet customer service should have got a kick up the backside from their ‘partners’!

  • 2ndwitch 2ndwitch (@2ndwitch) reported

    @Plusnet - how do I cancel two mobile SIM cards when I cannot make a phone call, please?

  • Mortimerician AntonioC (@Mortimerician) reported

    @Plusnet Detestable company. Will never deal with them again, disgusting thieves