Post Office Outage in Southampton, England

@UBn9ohogz0XOFWP @PostOffice Totally agree!! Seriously bad and ill thought out advertising tactics from the Post Office! 😡

@PostOffice Thanks but the website kept falling over with an error message, my complaint is lengthy and involves missing cheques. Can it only be submitted this way?

Travelling need to redirect mail from a temporary address at end of redirecting period on line @PostOffice and @RoyalMail #CustomerService appalling can’t help me complete waste of time

@PostOffice seriously can’t believe you are not allowed to lend pens out to customers because of #COVID__19 . #gooddeedforday just lent another customer my pen! She was so grateful ... #littiethings that matter !

@_bowandarrows_ @PostOffice meh... I'm done with them. there's bigger issues atm as you've probably seen recently

@PostOffice is there a known issue with post office broadband? Went down half hr ago, comes back briefly few mins at most with weak signal then gone again

@coldhardfacts7 @PostOffice @DVLAgovuk Richard I asked a question I didn't require abuse #idiot

We have used this service at #Romsey @PostOffice fantastic service from fab staff

@PostOffice After Amzn repeatedly sending stock responses teaching me how to use pickup locations, I finally got their "the customer is well pissed off" stock response, which asked me to call them. I've explained in words of 1 syllable & they are going to look into it. Will let you know!

@PostOffice They still show as an option, but when you select that particular one it then fails to appear as where you want it delivered to. Not just me, happens to others too. Other POs seem fine (e.g. Portswood down the road).

@MarkKL29 @B0mberHarris @PostOffice There are two ‘greeters’ at my Post Office who are particularly aggressive in their policing of their branch. Makes you wonder what direction is being handed down to the staff from on high.

@pauldbowen @PostOffice any comment? My missus had the same issue. #illegal

@PostieMcPost @DarbsLucy @PostOffice No. He can not ask and he can not refuse service and move on. both actions are discriminatory and break the law.

@PostOffice @nzpost all I can say is you should be ashamed. An Xmas GIFT to a close friend, value $78NZD (38GBP), charged ($34NZD) 17GBP + 8GBP handling fee. Any wonder why the postal service is in decline?

@PostOffice I am disgusted that you allow such terrible customer service at your branch in chesterfield staveley, they gave my girlfriends post which was a Christmas present to any random stranger and took a signature when they couldn’t confirm who it was… avoid them if you can

@WayneScholes @PostOffice Absolute pencil necks. Poor lady.

@chrish9070 @scullyp @PostOffice Absolutely agree, wish I could support small business’ but money is a bit tight at the minute

@PostOffice @DaveAmbo This poor lady was bullied and publicly humiliated! Your employee should be reprimanded and dismissed immediately! And I hope the lady takes not only yourselves to court, but the employee as an individual.

@BernieSpofforth @PostOfficeNews Jesus christ, he has a mask on, is behind glass, the lady is probably triple vaccinated. WTF @PostOffice 🤬🤬

Is this any way to treat your vulnerable customers @PostOffice when you are so quick to demand bills are paid and yet when there is a problem you don't want to know? Shocking. How do I make a complaint?