Post Office Outage in Southampton, England

@coldhardfacts7 @PostOffice @DVLAgovuk Richard I asked a question I didn't require abuse #idiot

We have used this service at #Romsey @PostOffice fantastic service from fab staff

@PostOffice After Amzn repeatedly sending stock responses teaching me how to use pickup locations, I finally got their "the customer is well pissed off" stock response, which asked me to call them. I've explained in words of 1 syllable & they are going to look into it. Will let you know!

@PostOffice They still show as an option, but when you select that particular one it then fails to appear as where you want it delivered to. Not just me, happens to others too. Other POs seem fine (e.g. Portswood down the road).

Great service from #Romsey Post Office and HM Passport Office. Ordered new passport last Friday at PO arrived home yesterday Wednesday, old passport returned today. That was the standard service fantastic thank you @PostOffice #ShopLocal #ShopRomsey

@PostOffice Good Morning, yesterday in your Southampton (Above Bar St) branch, I experienced some terrible customer service from one of your clerks on booth 2 at 12:50. She couldn’t be anymore rude because I misheard what she said. Customer service training I suggest is needed!

@PostOffice - your ‘Write to Santa’ service is at best very disappointing !!! 32 letters from 5 -7 yr olds sent via a #PostOffice 30/11/18 ! Only 18 arrived back - 8 personalised and 10 stuffed in one envelope with no names/addresses on ! This is shocking ! #Failed #to #Deliver

@PostOffice Tried to collect a parcel last night about 8:30pm from one of your branches - advertised as open to 10pm - and I was told by the adjoining shop staff they couldn’t help. I specifically had my parcel delivered there (a Very order) so I could collect at my convenience!

@GBGplc why is it your ID check asks for driving licence valid from date but the @PostOffice say it has to be driving licence issue date. Took a day off, 30 minute each way drive and parking money. Look forward to you resolving this ASAP. #customerexperience

Lost my wallet #sadface, had to order card replacements. @lloyds were super easy online, @PostOffice also good online. @AmexUK disappointed with a number of broken links, then an automated phone service asking impossible questions. Their operator was good, though.

@PostOffice what disgusting, rude and arrogant service at your branch in Eastleigh - never before have I felt so belittled #Disgusting #rude #avoid

UK 2 hours later the @PostOffice Broadband service is still down.

@PostOffice no Internet. Ring your muppets to report, 40 mins listening to shit whilst waiting for a human being to answer the phone, then the battery gives out on my phone. Absolute shower of shit!!!! Sooner I get out of this contract the better!!! P. S still no f'in broadband!

@BryonyRestDG Even better would be to scrap the @SopraSteria_uk contract altogether for poor performance and go back to the @PostOffice system. No profiteering involved, free where needed and no appointment required #accesstojustice

@PostOffice Just the one person. There appeared be be someone looking after the self service tolls as well but she soon closed these and disappeared leaving a queue of at least 20 customers. It’s maddening when there are at least 3 or 4 positions there with no one manning them.

@PostOffice switched to fibre internet with you, the go live day was yesterday but even though the routers lights are all green there is no connection! Been on the phone for half an hour and no answer! Ridiculous service

Disagree with the Doc here. There are many SOE's if repurposed can fill this void. Transnet, PostOffice come to mind. The latter, seizing lack of courier services on continent with a FedEx type of service.

@MPOram @TalkTalk @PostOffice have the same issue, it's a bizarre security policy which has caught on but doesn't make any sense.

@PostOffice The shop was shut when I got there at 1.45 before it closed at 2pm. We knocked on the window and the owner came and was incredibly rude saying that they're cashing up so should go away

@RoyalMailHelp @PostOffice #Winchcombe #Gloucestershire Co-op now closed.Had bn. given to believe another co. wld. take over Post Office:4 hrs daily initially #closed today, Sat. 16th Nov..NO info. whatsover given. 1 customer outside needed to pick up parcel; others needing P.O.

@PostOffice awful branch at 159 Lancaster Road, Enfield, EN2 0JN. Closed 15 mins before closure and when speaking to staff, they were incredibly dismissive and rude. This close to Christmas that's unacceptable!