Post Office Outage in Dudley, England

@siany_d @PostOffice I don't for one minute think the lady in question was going to be using her own stationary, nor did I expect it. Let's agree to differ. I reiterate my first point that the post office displays dreadful customer service.

@Reallisariley @RoyalMail @PostOffice Press 1 if u want your washing machine fixed Press 2 if u want to bump the system and get your kid into a “nice” school or please remain on the phone if you’re elderly and perhaps need real help from real people

@lucyallan @TelfordTories just incase you are interested now, the @PostOffice tried to get the judge to sack himself because they did not like being judged for their CRIMES. Refused, last ditch attempt will be poor appeal attempt then justice will be served @PaulaVennells1 😉😉

@Newtfarm @JoHamil73963257 @PostOffice TRY to shit. Let’s see how we go. I’m not letting those cretinous slugs have me slip on their trails of slime into negativity again (like I did last night)! ONCE MORE UNTO THE BREACH 👊🏻👊🏻👊🏻

@nickwallis @PostOffice Them let’s stop letting the ******* get their way and being allowed to bury shit and nail them. Anything less is a massive slur on our justice system.

@PostOffice @Cashplus the post office is again NOT ON. You provide a service which I pay towards. And I especially didn’t expect your response. My money was bagged up when I went today and I now have no money bags as your post office ran out and is now expecting me to use MY FUEL to go back probably

@PostOffice Thank you for the apology. Yes tbf I thought your comment was rude and condescending. I know you offer banking services, this is why I joined @Cashplus as I had access to 11,500 @PostOffice of which 300 are directly managed by Post Office Ltd to deposit money.

@PostOffice Well, A: you do deals with the likes of @Cashplus to act as a place to deposit money. So I would advise you cut the attitude. I am a customer. Don’t be so rude!!! I will not accept your bad attitude towards me. #badcustomerservice

@PostOffice Forgot customer ref sorry 81656490.

@PostOffice I just get fobbed off with them@saying no fault online. Never had a problem when I was with BT.

@PostOffice omg my Wi-fi is still not working...... when will this be rectified 🤬🙄

@PostOffice yet again my Wi-fi is not working I cannot get throu via phone, constantly queuing all the time. Why doesn’t it Wk probably constantly dropping off & on and then going off altogether so frustrating and totally fed up of bein fobbed off again.

@PostOffice Hi lm always calling just 2 days ago but before that called 5 times before had enough it’s not working again now. 😤

@PostOffice my bb does not work always calling cs to b told no fault found.its always dropping off and constantly just not working why bother switching from terrible BT customer service but at least their Wi-fi worked 24/7. Sick of bein fobbed off every time I have to call.

@jonhardylx_jon @PostOffice Hi yes mine never works either constantly not on dropping off. Always calling to to be not fault found. Never had this problem the BT..... only bin with them 5 wks why bother. 😡😤

Made the schoolboy error of going into the @PostOffice in Kidderminster, the girl who served me couldn't have been more rude, surly and ignorant. Never mind #jobforlife #greatpension

Small Business: support network The Post Office The Local Library Local schools. Hall Green Parade needs a @PostOffice

@postoffice Im calling the post office money credit card service on 03456076500 but keep getting cut off. Is there another number for customer services please?

@PostOffice Well I was declined when I asked. So if I can, why was I turned away this evening. I am a very disappointed customer

@PostOffice sir Harry’s birmingham. The worst ever. Long queues every time I go there and only one member of staff. Avoid

@PostOffice Hi Stephen yes it was this morning about an hour ago can’t praise his service enough!

@PostOffice no wonder no one uses you! Apparently I can’t pay a cheque into my @firstdirect account there! Even though it clearly says I can. Train your idiot staff please!

@PostOffice ridiculous when you wait for a parcel to be redelivered then hear the letterbox go to the door to find another redeliverly note. Had a cheek to leave the note without even knocking or ringing the bell and when I opened the door sped off down the road! So incompetent!

Philpost service really suck. They dont deliver your package door to door both ems and airmail. Difference of 2 is that i can claim airmail at my city postoffice while ems i need to travel to their main office which is 3 hr bus ride lmao

@markyeg @PostOffice There was an awkward hug, but as I not only looked, but smelt, like a hobo I didn’t hang around!

@eniolaxx @PostOffice @MumsnetTowers Wow! That is terrible! Sorry you have to go through that!

@PostOffice Thank you. I was made quite a few promises by the customer services supervisor on Wednesday and nothing has materialised since.

@PostOffice I appreciate terrible customer service is the default standard in the UK, but frankly I’m not sure who’s worse-you or the cowboys at @OpenreachHelp who are completely unaccountable given that Ofcom is a wet lettuce.

@PostOffice I’ve had multiple phone calls since then. Empty promises from your customer service team. No response from Openreach. You’ve got my number, call me.

@PostOffice I have a complaint about your document verification service. And that has to do with the fact that all my bank accounts and utilities are now online (paperless). So I had to print out a utility bill (which does have my address on it). The Post Office branch...