Post Office Outage in Doncaster, England

TGIF... it's been a funny old week! Lessons learned... "treat people as you wish to be treated" I'd like to acknowledge Liz @Tesco for her exceptional customer service skills & will refrain from shaming the unhelpful/rude woman at @PostOffice #customerservice

@PostOffice @RoyalMailHelp Wasn't expecting help. Just annoyed that I have to go out of my way to pick up a parcel because it wasn't left and my local delivery office was shut down. Thanks for the reply though.

@PostOffice I swear your customer service for broadband will tip me over the edge ..2 weeks no internet 2 faulty routers,and people on the phone who would have trouble differentiating their arse from their elbow .

@PostOffice Try harder to keep post offices open, that might help!!

Catching up on #devopsdaysldn while waiting in a looong queue at the @PostOffice. I guess there are worst things to do on your last day of A/L. #biometrics #roadtonaturalisation #fb #remotelearning

@PostOffice Hi Stephen yes it was this morning about an hour ago can’t praise his service enough!

@PostOffice no wonder no one uses you! Apparently I can’t pay a cheque into my @firstdirect account there! Even though it clearly says I can. Train your idiot staff please!

@PostOffice ridiculous when you wait for a parcel to be redelivered then hear the letterbox go to the door to find another redeliverly note. Had a cheek to leave the note without even knocking or ringing the bell and when I opened the door sped off down the road! So incompetent!

Philpost service really suck. They dont deliver your package door to door both ems and airmail. Difference of 2 is that i can claim airmail at my city postoffice while ems i need to travel to their main office which is 3 hr bus ride lmao

@markyeg @PostOffice There was an awkward hug, but as I not only looked, but smelt, like a hobo I didn’t hang around!

@eniolaxx @PostOffice @MumsnetTowers Wow! That is terrible! Sorry you have to go through that!

@PostOffice Thank you. I was made quite a few promises by the customer services supervisor on Wednesday and nothing has materialised since.

@PostOffice I appreciate terrible customer service is the default standard in the UK, but frankly I’m not sure who’s worse-you or the cowboys at @OpenreachHelp who are completely unaccountable given that Ofcom is a wet lettuce.

@PostOffice I’ve had multiple phone calls since then. Empty promises from your customer service team. No response from Openreach. You’ve got my number, call me.

@PostOffice I have a complaint about your document verification service. And that has to do with the fact that all my bank accounts and utilities are now online (paperless). So I had to print out a utility bill (which does have my address on it). The Post Office branch...