Santander status: access issues and outage reports

Problems in the last 24 hours in York, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

• 
  Martyn Turner (@muttsnuts501) reported 1 minute ago from York, England

  @OfficialKP180 @santanderuk I had a similar problem with Barclays mate couldn’t pay it in without converting it to pounds first..take off their commission is wasn’t worth paying in😡

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  StarmerOut (@ForeverScept) reported 6 minutes ago

  Just saying I hate will you record your voice or wait 35 minutes to get through to an Indian working from home @santanderuk please go to our app where we won’t reply for 24 hours is the epitome of everything I hate about modern Britain. @antanddec **** your *****.

• 
  rhoda roberts (@adhorstrebor) reported 11 minutes ago

  This is torture for old people. It is cruel inhumane and frankly a hate crime upon the elderly. @santanderuk made it impossible for my older cousin to download an app due to his dexterity issues. As for talking to a human instead of AI..he was traumatised. Pure evil

• 
  dazz ii am (@dazzgedd73) reported 11 minutes ago

  Find it hard to believe how poor @santanderuk customer service is, been with them since Abbey National days (40+ years) unbelievably poor, certainly not the bank they were

• 
  Sarah (@MsSC1986) reported 12 minutes ago

  Dear @santanderuk please fix your mortgage arrears emails. I’ve made a payment plan, so don’t send me an email asking me to either pay in full or call to make an arrangement. It’s not too hard to set the system to check whether I’m sticking to the plan or not.

• 
  @roadworksauditoruk (@roadworkauditor) reported 18 minutes ago

  @santanderuk As you can imagine having her stuff stolen in the first place was very distressing then to be let down by her own bank was the final straw !

• 
  Francis Kinsler (@fdkin1) reported 20 minutes ago

  @santanderuk branch in Oxford. More like a coffee shop than a branch. Directed upstairs to wait and left for ages. This does not add value to the end customer. Wtf have you done? 🤔🙄😔😡

• 
  fiona landmann (@fifi758) reported 20 minutes ago

  @santanderuk so almost week 3 of trying to get my issue resolved, phone calls, messaging, emails still nothing ! A complaint was raised by one of your colleagues last week and now I have a wall of silence? Somebody please respond ?

• 
  rhoda roberts (@adhorstrebor) reported 22 minutes ago

  @santanderuk when an elderly disabled housebound person needs help to get logged into your app and the nearest branch is 20 miles away, why do you not provide support to visit at home?

• 
  Chris May (@cp_ma24524562) reported 24 minutes ago

  @santanderuk @santanderukhelp I keep getting notifications saying I need to confirm my identity, then in my app nowhere to do it HELP

• 
  John Elsworth (@JohnElsworth) reported 25 minutes ago

  @santanderuk why are you asking me for my passport, employer details and money paid in from my employer and threatening to stop my bank app from working. If for one second my app doesn't work how it should I will close my account. You know all of the information already