Santander status: access issues and outage reports

Problems in the last 24 hours in Withernsea, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Withernsea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carolyn Eley (@CarolynEley2) reported 3 minutes ago

  @santanderuk you have sloppy security procedures. Should it really take 15 minutes to try to log in?? Disgraceful service

• 
  marcus marritt (@marcusmarritt) reported 4 minutes ago

  @santanderuk ... thank you so much 4 locking me out of my business account so clients cannot pay me. Nice one. I now have to wait 5 working days for your shite to allow me to be paid for work I did months ago. You are the exact reason why it is so f***ing hard to be self employed

• 
  Emily (@EmilyPearson6) reported 7 minutes ago

  @santanderuk is there an app issue? Just made a transfer into my account and it’s not showing

• 
  rhoda roberts (@adhorstrebor) reported 8 minutes ago

  @sharrond62 I just had to tussle with @santanderuk when my 74 year cousin had huge problems downloading their app. After hours and hours of trying and battling AI for him, he was told to go to branch (50mile roundtrip)😬eventually got £200 compensation but I still had to take him 🤬🤬🤬

• 
  Artur (@Kirjakulov) reported 10 minutes ago

  Using a UK bank, @santanderuk in my case, I have to click 3 times "Yes, I am sure what I am doing, not, I am not being scammed, just make the fking transaction." This is what happens when government overregulates stuff. UX drops to absolute ****.

• 
  Ian Melville (@irmelville) reported 12 minutes ago

  @santanderuk The shocking level of customer service you are showing today is perhaps the worst I've had to deal with in a long time...

• 
  Zoe Kennedy (@zoekennedy) reported 12 minutes ago

  @santanderuk Thank you, it’s Carnoustie and Google tells me it’s a Friday, is that right? Also, I can’t take her until June, is that likely to be an issue? I am just wondering if I need to email to let the bank know her account will need to stay locked until then?

• 
  Dylan Buckley (@dylankbuckley) reported 15 minutes ago

  @hnjsamuels @santanderuk Barclays was the same. Ended up having to do over 3 days as they said it was literally impossible to transfer £60k in one go. Completely bananas.

• 
  John Elsworth (@JohnElsworth) reported 20 minutes ago

  @santanderuk why are you asking me for my passport, employer details and money paid in from my employer and threatening to stop my bank app from working. If for one second my app doesn't work how it should I will close my account. You know all of the information already

• 
  Spam1965 (@NareyPamel6757) reported 22 minutes ago

  @DrChrisParry @santanderuk Join Nationwide, never had a problem with them.