Santander status: access issues and outage reports

Problems in the last 24 hours in Wistow, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Wistow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aidy (@Adey22) reported 5 minutes ago

  @santanderuk That wasn't the question. Can you answer the my original question. Were there problems yesterday afternoon making payments to Bet365 from Santander debit cards?

• 
  Alan (@metalheed) reported 5 minutes ago

  @santanderuk Tried every day got 20 days and it still won't take a picture of my passport. At this point it's easier to just move to a new bank. It's shameful that your technology is so bad I can't access my own account

• 
  Andrew Bates (@AndrewBate13285) reported 7 minutes ago

  Still waiting for @santanderuk to help me with a couple of simple questions I sent them 5days ago. Live chat asks you to leave your questions but never reply Wasted many lunch breaks on hold. They still view me as a nuisance for having the audacity not to know everything

• 
  Matty Hough (@MattyHough2) reported 13 minutes ago

  @santanderuk Hi @santanderuk — I was advised a case handler would contact me after 8am today, but I still haven’t received any email or contact. I remain stranded abroad without access to funds. Please urgently escalate this and contact me immediately

• 
  Sorare Rhino (@FifaThing) reported 18 minutes ago

  Update day 7 @santanderuk have proved they are a joke of a bank and allowed a company @AirFranceUK @airfrance to take money out of my account for a service (flights)not provide any flights or confirmation regarding flights but because its not the banks money they are ok with it

• 
  Aluminium Frank (@aluminiumfrank) reported 18 minutes ago

  @santanderuk my wife who has been with you for years is getting notifications to update her details. We have tried on the unresponsive app to do this eventually ringing the 0330 number for help.. the guy was hopeless… 🎵time to say goodbye🎵perhaps

• 
  Ash 1974🔴🏐 (@andy_horner) reported 20 minutes ago

  @santanderukhelp @santanderuk @bancosantander This is the worst bank for customer service I have ever had the misfortune to deal with!!

• 
  Marion (@rockchick4316) reported 22 minutes ago

  @santanderuk stop sending emails about using my overdraft when the reason it happened is because you stopped sending texts to say I was nearing it. I received no notification you were doing this. Surely you’ve noticed I only pay bills from them, useless bank with no cust service

• 
  Wideawake (@wideawakebo) reported 23 minutes ago

  Been waiting 11 days for a replacement card from @santanderuk , told it must be a problem with @RoyalMail RM advised it could be another 7 days as that's normal for 2nd class, so just the 18 days, no big deal. Remember when stuff worked in the UK, more or less? #shitshow

• 
  melkay🖤🖤🖤 (@lemanie33) reported 25 minutes ago

  @santanderuk why are you emailing me whenever I spend on my credit card...YOUVE USED 90% OF YOUR LIMIT..... yes!! I kno!!! Its my card, its for using, as long as I pay it every month wtf do you care ? Infuriating . Stop it or i'll switch away