Santander

Is Santander down in Whitley Bay, Borough of North Tyneside, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Whitley Bay, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Whitley Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Whitley Bay, Borough of North Tyneside, England 04/24/2024 20:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Login (38%)

    Login (38%)

  2. Website (31%)

    Website (31%)

  3. Transactions (13%)

    Transactions (13%)

  4. Mobile App (9%)

    Mobile App (9%)

  5. Transfer (8%)

    Transfer (8%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Whitley Bay, England

Latest outage, problems and issue reports in Whitley Bay and nearby locations:

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • sorchaodonneII sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • tarrant01 Jude Kenyon (@tarrant01) reported

    @santanderukhelp @santanderuk I am very distressed by the bank's actions. I have been prevented from withdrawing my own money from my account and have been told it could be 24 hours before anyone from the 'back office' is able to explain this further to me and allow me access to my money

  • lnr_blair Eleanor Blair (@lnr_blair) reported

    Hey @santanderuk - any chance you can add Time-based One Time Passwords using an authenticator app as an alternative login option? It's frustrating waiting for texts and having 3 come at once due to poor mobile signal.

  • dallabona18 Sam (@dallabona18) reported

    @santanderuk your mortgage service is appalling! Twice in 2 weeks you've delayed our house move and now collapsed it by asking for ridiculous amounts of documentation and taking ages to respond...and then insisting on doing everything by mail & FAX!!

  • david_irwin67 David Irwin (@david_irwin67) reported

    @santanderuk when are you opening your branches on a Saturday, now that every other shop/job is open? Unable to get to a branch mid week due to working. Yes I can use the machines and online, but there are times it is easier to go in.

  • Parler48594570 Parler (@Parler48594570) reported

    The irony. @santanderuk Scammers sending emails to phish login details with warnings about Scammers. How do I know it’s a scam? I wouldn’t ever have an account with these chancers.

  • Hardeepubhi101 Hardeep Ubhi (@Hardeepubhi101) reported

    @santanderuk your Stratford branch has failed to log my official complaint. I visited the store on 22nd April, was told I'd receive a text with a ref number by the end of the day. This branch has failed on customer service.

  • DeepaPa97520111 Deepa Patel (@DeepaPa97520111) reported

    @santanderuk I’m trying to get through to your customer services but not being able to get through. Can somebody contact me please?

  • SonOfAn65634575 SonOfAnarchy (@SonOfAn65634575) reported

    @santanderuk my app doesn't seem to want to work. I have constant "session timed out" when I open the app. Tried re-installing and its still doing it. A recent update came out I believe. Can you fix this issue please a.s.a.p as I'm unable to send money currently.

  • freja_fashion mette baillie (@freja_fashion) reported from Edinburgh, Scotland

    @StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful

  • CmburrowsChris Chris Burrows (@CmburrowsChris) reported

    @santanderuk Am trying to transfer from 123 account to ISA online. Get error message cannot transfer at this time. Chat option is useless can you help?